Roles and Responsibilities

The roles and responsibilities mentioned in the regional sales manager job description are diverse and demanding. Some key responsibilities include:

1. Developing and executing Sales/Franchise strategies to drive growth

• Identifying market opportunities and potential customers in China
• Managing franchise enquiries

2. Building and Maintaining Customers/ Franchisees relationships

• Identifying key accounts and developing strategies to nurture them
• Conducting sales presentations and negotiations
• Resolving franchisees issues and ensuring their satisfaction

3. Analyzing market trends and competition

• Staying updated with industry developments and market dynamics
• Monitoring competitor activity and adjusting strategies accordingly
• Conducting market research and identifying new trends or opportunities
  

Skills

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Analytical and problem-solving abilities

• Good job stability
• Collaborative and inclusive culture

About Our Client

Our client is a government linked company, a leading provider of financial shared services that is dedicated to streamlining and enhancing financial operations. With a strong team of more than 300 headcount, they play a vital role and acts as a trusted partner providing superior value-added finance services to the healthcare industry.

Job Description

• Oversee daily financial activities related to payroll, including month-end and year-end closing processes
• Handle pre-payroll tasks such as updating employee records, managing government claims, and ensuring all necessary data is accurate and current
• Execute payroll operations, including processing salary payments, CPF contributions, and handling all payroll-related transactions efficiently
• Manage post-payroll activities, such as calculating and providing bonuses, closing monthly and yearly accounts, submitting the IRAS Tax Declaration Annual Form 8E, and addressing employee payroll inquiries
• Regularly review and ensure adherence to statutory requirements and compliance standards
• Support and advise on structuring and developing the payroll team to ensure smooth and efficient operations
• Coordinate with internal and external auditors and tax agents on payroll-related matters
• Act as the primary contact for institutional Finance and HR staff, ensuring alignment and readiness to achieve business objectives
• Provide coverage for colleagues managing payroll processing for other company entities as needed

The Successful Applicant

• 5 years' of experience in payroll management, including at least 2 years in a supervisory capacity
• Experience in SAP HRIS is an preferred
• Proficient in MS Office applications
• Demonstrated leadership abilities with a proven track record of managing team members effectively
• Excellent time management and organizational skills, combined with a customers-focused approach
• Strong interpersonal and communication skills, with the ability to engage effectively with multiple stakeholders simultaneously
• Capable of delivering results in a fast-paced environment, providing timely updates and reports to senior management

What's on Offer

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and inclusive work environment

Contact

Zinc Teo (Lic No: R1222405/ EA no: 18C9065)

Quote job ref

JN-102024-6560247

Phone number

+65 6643 9735

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Job Summary

Dapur Penyet is hiring a Customer Service professional to handle and oversee all aspects of customer service operations across our (Counter Service and Semi Self-Service) outlets. The ideal candidate will possess leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding customer experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, change management, and driving overall business success.

Primary Relationships

The position reports to Management.

Within the organisation, this position has primary working relationships with Front-of-House teams and IT.

Outside the organisation, the position coordinates primarily with vendors and service providers (third-party logistics providers etc.) as well as customers from online and social media platforms.

Role and Responsibilities

This role will require travel across HQ and outlets in Singapore.

Team Leadership

• Recruit, train, and supervise a team of servers, cashiers and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.
• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.
• Develop and implement SOPs related to customer service/front-of-house policies and procedures.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Requirements

• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Positive character who is able to pivot across multiple tasks.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Proficient in using Google Suites, Google Business, and other computer applications.
• Flexibility to work evenings, weekends, and holidays as required.

Dapur Penyet is an equal opportunity employer. Only shortlisted candidates will be notified.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Senior Client Engagement Manager (SVP) role is responsible to support a MNC bank with the following Key Responsibilities:

Project Leadership and Strategy Implementation:

• Define, plan, and manage complex, integrated project workstreams across key strategic opportunities.
• Lead project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes.
• Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution.
• Have a detailed understanding of the project budget and its drivers, while ensuring adherence to it.
• Be actively involved in contract negotiations along with legal teams to ensure adherence to internal policies, procedures as well as relevant laws and regulations.
• Oversee the contract execution process, ensuring all contractual obligations are met and aligned with project objectives.

Executive Communication and Reporting:

• Prepare and deliver executive-level briefings and materials to senior members of the team ensuring clarity and alignment with business objectives.
• Serve as the primary point of contact for executive stakeholders and internal teams (Sales, Product, Operations, Technology), maintaining continuous communication and transparency throughout project lifecycles.
• Facilitate executive-level meetings and presentations, articulating project status, challenges, strategic recommendations, and the progress of contract deliverables.

Stakeholder Engagement and Team Collaboration:

• Foster strong relationships with stakeholders at all levels of the organization to ensure alignment and support for project initiatives.
• Collaborate with cross-functional teams to gather and analyze business requirements, ensuring they are clearly defined and integrated into project plans.
• Lead regular governance forums where different aspects of the project delivery, SLAs, risk and control items and other points of escalations will be discussed.
• Provide leadership, direction, and coaching to relevant members of the project team, enhancing their capabilities, and ensuring high performance.

Continuous Improvement and Innovation:

• Continuously evaluate project processes and outcomes, identifying areas for improvement and innovation.
• Stay abreast of industry trends and technological advancements to incorporate best practices into project management, including refining business requirements gathering processes.

Accountability and Success Metrics:

• Take full responsibility for the engagement’s success, tracking performance metrics and adjusting strategies as necessary to meet business objectives.
• Ensure that all project deliverables meet the quality standards and strategic goals set by the organization, including the timely and accurate delivery of milestones and contract execution.

Basic Qualifications

• Bachelor’s degree with 10+ years of experience as a technology-focused Program Manager or in a similar leadership role in a financial services industry
• Good understanding of the various trade products and/or processes in the transaction banking space
• Demonstrated leadership in technical product or program management, with the ability to guide strategic initiatives.
• Prior experience managing large-scale, cross-functional projects, including building sustainable processes, and coordinating complex schedules.
• Prior experience developing high quality customer-facing presentations
• Experience with project management disciplines, including scope, schedule, budget, quality, risk, and critical path management.

Preferred Qualifications

• Advanced project management certifications, such as PMP, Agile, or equivalent.
• 5+ years of experience in a role which requires regular client interactions
• Proven experience defining and managing KPIs/SLAs/Milestones to drive multi-million dollar businesses, with regular reporting to senior leadership.
• Track record of driving innovation at a strategic level within large organizations.
• Superior written and oral communication skills, particularly in executive settings.

The work location will be in the Changi Business Park, Singapore.

Job Description

• Industry/ Organization Type: Education
• Position Title: HR Manager
• Working Location: Raffles Place (near MRT)
• Working Hours: 5 days, Mon – Fri (8am – 5pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage the full spectrum of HR operations, including recruitment, employee relations, performance management, compensation and benefits, and training and development.
• Develop and implement HR policies and procedures to ensure compliance with Singapore employment laws, tailored to the needs of the school environment.
• Manage work pass applications for new employees and ensure a smooth onboarding process.
• Serve as the main point of contact for employee queries, handling issues related to payroll, benefits, leave applications, and employee grievances in a supportive and professional manner.
• Foster a positive and inclusive school culture, organizing staff engagement activities and wellness programs to enhance job satisfaction and employee retention.
• Oversee the performance appraisal process, working closely with management and department heads to ensure staff are meeting their objectives and receiving appropriate feedback and development opportunities.
• Ensure that the school’s HR practices align with the overall mission and vision of the school, contributing to an enriching educational environment for both staff and students.
• Maintain and update HR records and employee data using HR management software, ensuring data privacy and compliance with PDPA.
• Other necessary tasks as required.

APPLY NOW!!!

• Diploma in Human Resources, Business Administration, Psychology, or a related discipline.
• At least 3 years of proven experience in Human Resources, preferably in an educational institution setting.
• Familiar with Singapore’s Employment Act and MOM regulations.
• Excellent communication and interpersonal skills, with the ability to interact with employees from diverse backgrounds.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70289 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

1. Responsible for the promotion and operation of foreign social mainstream platforms, such as Facebook, Twitter, Linked, Ins, and Google advertising.

2. Familiar with website ranking rules, rich experience in improving shop conversion rate is preferred, analyzing keywords, expanding accurate and high-conversion inquiry words, category optimization, enhancing natural search traffic, increasing exposure, click rate, conversion rate, and the number of inquiries.

3. Product and industry application soft article rollout.

4. Responsible for updating the company's official website;

5. Product pictures and application video shooting and editing.

6. Completing other work arranged by superiors.

Requirements

1. At least diploma or Degree holder of related industry

2. 2 years and above experiences in digital marketing

3. Must understand online marketing, follow up with customers, and have the ability to develop new markets

We are seeking an experience Senior IT Manager support Asia region under 1 Regional Hub strategy. The regional hub serves as enterprise level to provide IT support, operations, onsite project services and security based on company Group common infrastructure in collaboration with HQ and Regional hubs of America/Europe.

The incumbent will lead the Asia Regional Hub which includes general management such as establishing ICT Strategy, Planning, Investment/Cost Management, Information Security Management, ICT Architecture Management, Out-sourcing Management, Project Management, ICT Services and Asset Management (includes maintenance, application, user supports).

Job Description

• Work closely with CIO to align the group strategy, IT governance, security policy etc
• Establish/Implement/Management of hub strategic planning including compliance
• Draw-up/Implement/Management of various ICT policies/regulations, including investment/cost, security, architecture, sourcing, project, ICT service and fixed assets etc.
• To lead and implement, development, maintenance, operation of corporate & business applications such as SAP ,data intelligence, digital signature solutions etc.
• Act as a service manager using application platform to support all users in Asia Region for incident and request and offer ICT security.
• A people Manager responsible for team and personnel management include supervision, mentoring and team career development support.

Required experience and knowlede

Minimum 10 to 15 years of hands-on experience in the following :

• management experience in a regional capacity;
• expereince in strategic planning, develop and drive action plans for the key changes or new directions;
• experience as a project management in Business Application ;
• experience in develop, maintenance and operation of Business Application (such as SAP Public Cloud -Ms Azure, AWS, etc );
• experience in developing, maintenance and operation of Business Application Infrastructure ;
• experience in a Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• hands-on ICT user level support, such as service desk etc.
• hands-on experience in cyber security

We regret to advise only shortlisted candidate will be contacted.

Job Description

• Industry/ Organization Type: Manufacturing (Food Ingredients)
• Position Title: Sales Manager (Export) / Regional Sales Manager
• Working Location: Tai Seng (Walking Distance from MRT)
• Working Hours: 5 days (8.30 AM – 5 PM)
• Salary Package: Basic Salary up to $7,500 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• New sales generation and maintenance of current sales through proactive promotion of new items, development of new customers, customer relationship building, and keeping abreast with competition and developments in the market.
• Develop product knowledge and selling proposition for products.
• Develop, control, and direct the sales strategy in the designated region for profitable sales growth.
• Plan, develop, coordinate, and execute sales policies and programs.
• Manage the activities of the appointed distributors in the region to ensure they are focused on expanding the customer base and seeing to customers' needs by providing quality service.
• Provide strategic input in the planning process, as well as information on markets, trends, competitors and opportunities.
• Achieve sales targets.
• Conduct internal coordination with Customer Service and Technical teams to support our customers and distributors in the region.
• Organize meetings, product trials and demos.
• Any other ad-hoc duties as required.

APPLY NOW!!!

• Degree/Diploma in Food Science or related discipline
• Minimum 5 years of experience as a Sales Manager/Key Accounts Manager or related
• Candidates with experience dealing with overseas distributors/customers in the Asia/Southeast Asia region have an added advantage
• Knowledge of Meat Processing and QSR Markets are preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65757 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Store Manager is responsible for overseeing store and stewarding operations, with a primary focus on ensuring the packing department is efficiently managed and maintaining operational standards. This role requires a hands-on leader to manage staff effectively, streamline packing workflows and maintain quality and productivity in operations.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Leader (Production) / Assistant Production Manager
• Working Location: Tuas
• Working Hours: Monday to Friday (8.15 AM – 5 PM / 9.15 AM – 6 PM)
• Salary Package: Basic Salary up to $5,500 + AWS + Bonus + Flexible Benefits
• Duration: Permanent

Key Responsibilities

• Daily supervision of plant machinery and systems across all facilities, ensuring they are operational and well-maintained for effective production.
• Collaborate with the Maintenance and Technology departments to solve any issues with production quality, processes, or equipment.
• Educate and guide Senior Supervisors on maintaining the plant's working condition, focusing on safety, quality, and minimizing waste.
• Track and manage the use of raw materials and production to maximize efficiency and reduce excess use.
• Create detailed operating instructions for staff for each shift that covers starting, stopping, and any operational changes needed for tests, projects, or maintenance.
• Be informed about our management systems and relevant certifications like ISO and ITAF, perform corrective measures if necessary, and ensure department adherence.
• Direct studies and test new products and materials, conducting analyses that lead to process improvements.
• Support other departments with any extra tasks as needed.

APPLY NOW!!!

• Possess a Diploma/Degree in a relevant discipline
• At least 2 years of hands-on experience in a production/manufacturing environment
• Proven leadership and/or supervisory experience
• Effectively communicate information with courtesy and clarity to employees of the organization and occasionally, customers or clients

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66185 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Finance Manager (FMCG)

The candidate will manage day to day operations of the Finance and IT functions undertaking the following key responsibilities:

· Co-pilot with the head of the business in driving organization strategies and initiatives

· Design and improve internal control system within the organization

· Establish and maintain all authorization policies regarding approval and signatories

· Ensure good and efficient practices regarding control environment

· Drives IT initiatives of the organization with the help of IT manager.

· Work closely with Operations team in vendor negotiations, defining inventory norms, etc

· Work closely with Sales & Marketing head in evaluating effectiveness of trade & consumer promotions

· Profitability analysis by brand, Key Accounts, category and channel.

· Ensure full adherence to all local regulations

· Compliance – Ensure compliance with the company and the group rules, regulations, code of conduct

· Supervise all statutory and corporate requirements

· Treasury management, taxation, etc

· Proactive role in any investment initiatives – organic and acquisition

Requirements:

· Minimum Bachelor Degree in Accountancy/Finance or related discipline, preferably from reputable university with CPA/CA/ACCA qualification

· Minimum 10-12 years’ post qualification experience with proven track record of managing a team as a Function Head

· Strong people management skills with hands-on style of management and ability to work under pressure

· With SAP system knowledge

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Ensure that projects are delivered on time, within budget, meet business requirements, Operations, Maintenance and Monitoring of Systems.

Coach internal development team, to apply Agile principles and practices to deliver business value.

Evaluate and recommend agile software engineering practices to the team.

Remove impediments or guide the team to remove impediments.

Build a trusting and safe environment where problems can be raised without fear of judgement, with an emphasis on problem solving

Improve transparency, radiate information and over-communicate. Improve the velocity of the development team, at a sustainable pace for the team.

Educate and support the Product Owner, especially with respect to product backlog refining, vendor management and internal stakeholder management

Adhere to the Agile Software Development Manifesto

Experience and skills requirements

Degree in Computer Science, Information Systems, Information Infocomm Technology. Computer or Electronics Engineering or related discipline

Must have minimum 4 years of working experience in this role.

Participated in full software or product development cycles, preferably using Agile Methodology with past development experience

Certified Scrum Master with at least 2 years experience in a Scrum Master or equivalent software delivery role.

Excellent stakeholder engagement and communication skills

Working knowledge of Scrum, LeSS and Kanban will be an added advantage

Working knowledge of design thinking and workshop facilitation will be an added advantage

Our Client is expanding and is looking for an experienced and detail-oriented Assistant HR Manager to help strengthen the HR processes with a focus on data analysis and reporting.

2) Responsibilities

As an Assistant HR Manager, you will have the opportunity to work closely with the HR Manager and the team to manage and enhance HR operations. Your key responsibilities will include:

• Employee Benefits & Compliance: Administer employee benefits programs and assist in the implementation of HR policies to ensure compliance with relevant laws and regulations.
• Data Analysis & Reporting: Collect, track, and analyze HR-related metrics such as turnover rates, absenteeism, recruitment success, employee engagement, and performance. Generate regular reports to provide valuable insights to management.
• Performance Management: Assist with employee performance reviews, monitor goal progress, and track outcomes.
• Training & Development: Support training initiatives, track training effectiveness, and report on employee progress.
• Employee Records: Maintain employee records while ensuring compliance with applicable labor laws and internal policies.
• Employee Relations: Assist in addressing employee relations concerns and contribute to conflict resolution efforts.
• HR Systems & Processes: Work alongside the HR Manager to improve HR systems, processes, and workflows, and contribute to HR presentations and reports for leadership meetings.

3) Requirements

To be successful in this role, we are looking for candidates who meet the following criteria:

• Education: Bachelor’s degree in Human Resources, Business Administration, Statistics, or a related field.
• Experience: At least 2 years of experience in an HR support role, with a focus on data analysis or reporting.
• Skills:Strong analytical skills with the ability to interpret HR data and statistics.
  Proficiency in Microsoft Excel (advanced functions like pivot tables, VLOOKUP) and HR software.
  Solid understanding of HR processes, labor laws, and compliance requirements.
  Exceptional attention to detail and accuracy when managing data.
  Excellent communication and interpersonal skills.
  Strong organizational and time management skills, with the ability to prioritize multiple tasks effectively.
  Ability to handle confidential information with discretion and integrity.
  

4) Good to Have

While not mandatory, the following qualifications will be considered a plus:

• HR Analytics Tools: Experience with HR analytics tools or HRIS (Human Resource Information Systems).
• Certifications: HR certification (e.g., SHRM-CP, PHR) is a plus.
• Data Visualization Tools: Familiarity with data visualization platforms such as Power BI or Tableau to enhance reporting capabilities.
• Recruitment & Onboarding: Assist with recruiting, conducting candidate screenings, scheduling interviews, and supporting the onboarding process for new hires.

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other CLIENT’S stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various CLIENT’S stakeholders (including but not limited to, application, security, infrastructure, business),testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by CLIENT’S stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all CLIENT’S stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Tax Manager (GST) / Tax (GST) Manager
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 9,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Advise clients on the GST implications of their business operations and transactions in various industries, including financial industry
• Assist clients with the applications for GST registration, exemption and various GST schemes
• Review and e-file the clients’ GST returns
• Conducting GST health check reviews, GST due diligence reviews, Assisted Self Help Kit (ASK) reviews, Assisted Compliance Assurance Programme (ACAP) reviews
• Assist clients in managing IRAS GST audits/investigations
• Assist clients in seeking GST rulings from IRAS
• Supporting the partners in developing the GST practice and be involved in any other ad-hoc projects and related tasks as and when required by the Partners

APPLY NOW!!!

• Bachelor of Accountancy, Finance, or relevant discipline, preferably with a professional qualification as recognised by SCTP
• Minimum 6 years of Singapore GST experience, preferably from a professional services firm/accounting firm
• Must be familiar with Singapore Tax laws and guideline
• Possessing an accreditation by SCTP will be an advantage, e.g. Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65013 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Service Delivery Manager – In this role , you need to ensure precise and efficient service delivery. The method of carrying out the responsibility involves monitoring daily and overall progress, managing the project teams and budgets and resolving challenges. Also, they are responsible for consistent, effective and cost-worthy delivery.

You Will:

• Involved in IT Infrastructure design, Project Management assignments, Strategy formation assignments and Procurement advisory assignments for various clients.
• Led and delivered multiple small to medium sized development and enhancement of projects
• Performed project estimation, planning, monitoring and control for different stages of the project
• Handled end to end service management, process development and project evaluation in line with business case.
• Capturing Client’s Technology requirements, IT Project Management, IT Operations, Infrastructure Management, Datacenter Operation Management, Vendor Management, IT Procurement.

You Bring:

• Bachelor Degree or Master in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• Minimum 8-10 years of experiences in managing & leading a team
• Strong experience in IT Infra Operation and Project Management
• Experience working in Whole of Government (WOG) environment is preferred
• Experience in managing end to end projects and managing client’s expectation
• Effective interpersonal skills, both written in English and good presentation skills
• Good leadership, analytical and problem-solving skills
• Positive attitude, fast-learning, energetic, able to perform in challenging environment
• Able to work independently as well as in a team

• Handle recruitment process, onboarding and orientation of new staff
• Ensuring all necessary paperwork and work pass are completed accurately and on time
• Assist in the development and implementation of HR policies, procedures, and programs
• Support HR administrative tasks, such as preparing HR-related reports, maintaining HR files, and updating HR policies and procedures as necessary
• Coordinate and administer employee benefits programs, including health insurance, retirement plans, and other voluntary benefits.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Purpose/ Mission:

The main accountability of the store manager is drive store profitability while maintaining staff productivity and fostering an active selling environment. The same can be explained as follows:

• Meeting or exceeding store sales and profit targets.
• Managing all resources within the store to provide customers with a leading shopping experience.
• Driving the proper execution of established policies, procedures, initiatives and directives.
• Be the key person between store team and District Manager to relay information and provide feedback concerning the store.

Accountabilities:

Primary

Sales & Business Acumen

• Take full ownership of the store and its commercial success.
• Manage the controllable operating expenses to keep within the agreed budget.
• Analyze relevant data to probe and challenge the status quo.
• Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed.
• Drive continuous improvements in the store’s sales, productivity and profitability.
• Ensure the legal and financial integrity of the store.

Customer Service

• Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor.
• Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself.
• Schedule staff so as to properly serve customers, drive sales and execute tasks.

Brand and Products

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
• Ensure proper in-store Brand execution according to established standards and directives.
• Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge.

Operations and Processes

• Manage all store operations in a systematic and efficient manner, as per established policies and procedures.
• Manage the annual leave plan of the store, ensuring sufficient manpower for the operations.
• Direct the shop operation on a daily basis to ensure delivery of commercial targets.
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
• Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis .
• Ensure cash register transactions are processed quickly and accurately.
• Lead and implement all applicable loss prevention policies and procedures.
• Maintain a safe and productive shopping and working environment.
• Implement seasonal/quarterly merchandise launch and in-store marketing promotion.
• Participate in planning & presenting monthly team meetings.
• Work with Merchandising Team and Warehouse Team to ensure stock availability and delivery in order to achieve sales targets.
• Inventory management - Prepare, manage & execute accurate bi-yearly stocktake to avoid product shrinkage.
• Provide monthly consumer and retail feedback to all retail adidas related teams.
• Ensure offices and stockroom are clean and provide for a good working environment.
• Work with Manager, Retail Operations to execute Mystery shopper program and implementing corrective actions plans.

Teamwork and Leadership

• Manage and coordinate the recruitment with HR/District Manager and ensure training of store team members.
• Ensure all HR policies and procedures are adhered to.
• Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance.
• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder.
• Share best practices to drive the collective performance of all district stores.
• Complete all applicable training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve your performance development and increase performance.
• Plan and implement the Recognition Program.
• Ensure staff receive on the job coaching, mentoring & education.

Group competencies:

• Customer Focus
• Sales Orientation
• Products & Sports / Fashion Expertise
• Business Acumen
• Driving Sales Performance
• Pro-activeness and Teamwork

Functional competencies:

• Understanding of P&L
• Commercial Astuteness
• Influencing & communication
• Planning & Organizing
• Relationship and people management
• Analysis and problem solving
• Self-motivation
• Learning focus
• Product Knowledge
• Digitally savvy

Professional background/ Experience:

• Functional: Minimum 3 years experience in Store Management and in a supervisory role
• Industry: Preferably in apparel/ fashion/ FW or FMCG
• Retail Exposure: Sports, Fashion
• Education: Degree or Diploma in Retail Management / Marketing
• IT: Outlook: Advanced | Word: Advanced | Excel: Advanced | PowerPoint: Advanced
• Language Skills: English: Advanced | Local Language: Fluent

The Assistant Operations Manager will oversee and manage the operations, human resources, safety protocols, procurement, and fleet management for teams stationed under the Plant Rentals department. This role is key to ensuring smooth operations, efficient team management, and effective service delivery. The Assistant Operations Manager will work closely with various departments, ensuring high standards of performance and safety across all tasks.

Key Responsibilities:

1. Operations:

• Job Planning: Coordinate and plan operational activities to ensure the team is prepared for daily tasks.
• Manpower Allocation: Ensure that the right number of personnel are allocated to each task according to job requirements.
• Client Management: Handle customer complaints, follow up on feedback, and maintain positive relationships with clients.
• Inspections and Site Walks: Conduct regular inspections of job sites and perform site walks to ensure quality and safety standards.
• Spot Checks & Follow-ups: Perform random checks and follow up on ongoing operations to ensure compliance with company standards.
• Backup Driver: Serve as a backup driver when needed to support team mobility.

2. Human Resources (HR):

• First Point of Contact: Act as the first point of contact for HR-related issues for team members, addressing concerns and issues promptly.
• Salary & Leave Issues: Handle salary-related queries, leave requests, and any other HR issues that may arise.
• Claims Approval: Review and approve claims for the LT team (4AB and 5CR).

3. Safety:

• Toolbox Meetings: Organize and conduct regular toolbox meetings to discuss safety practices, issues, and updates with the team.
• Staff & Vehicle Safety: Ensure the safety of all personnel and vehicles on site by monitoring and enforcing safety standards.
• Issuing PPE: Manage and ensure the distribution of personal protective equipment (PPE) for the team.
• Work at Height Manager: Supervise and enforce work-at-height safety protocols to prevent accidents and injuries.
• Risk Management: Lead the risk management team, ensuring risks are identified, assessed, and mitigated effectively.

4. Procurement:

• Ordering Equipment & PPE: Order necessary equipment, tools, and PPE for the team to carry out their tasks safely and efficiently.
• Follow-up on Orders: Ensure the timely delivery and follow-up of orders related to plants/pots or other job-specific needs.

5. Fleet Management:

• Vehicle Management: Ensure the availability and suitability of vehicles for the daily tasks of the team, taking into account the operational requirements.
• Vehicle Servicing & Inspections: Monitor vehicle servicing schedules and inspections to maintain operational efficiency and safety.

Skills & Qualifications:

• Strong organizational and planning skills.
• Excellent communication skills for managing both staff and client relationships.
• Proficient in HR management and addressing staff concerns.
• In-depth knowledge of safety protocols, especially in high-risk environments.
• Experience in procurement and logistics.
• Strong understanding of fleet management and vehicle maintenance.
• Ability to work under pressure and adapt to changing conditions.

Working Conditions:

• Regular field visits and inspections.
• Availability to serve as a backup driver if required.
• On-call for urgent operational needs or HR-related issues.

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalization wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• To implement comprehensive environmental, health, and safety programs tailored to the unique needs and risks of data center projects and operations. Manage policies, procedures, and guidelines to promote a safe and healthy work environment.
• To manage compliance with EHS regulations, ensuring that all projects and operations meet the legal requirements unique to each location. Support regionally where needed.
• To stay abreast of applicable environmental, health, and safety regulations, standards, and codes governing data center operations, including OSHA, ISO45001, and local regulations. Ensure compliance with all regulatory requirements and maintain necessary permits and licenses.
• To conduct risk assessments and hazard analyses to identify potential EHS risks and vulnerabilities within data center facilities. Implement mitigation strategies and controls to minimize risks and prevent incidents.
• To develop EHS training programs to data center staff and contractors. Provide instruction on safety procedures, emergency response protocols, hazard recognition, and risk mitigation strategies. Ensure that all personnel receive appropriate training and certification as required.
• To lead investigations of EHS incidents, including accidents, injuries, near misses, and environmental releases. Determine root causes and contributing factors and develop corrective actions to prevent recurrence. Prepare accurate and timely incident reports in compliance with regulatory requirements.

Skills for Success

• Bachelor's degree in Environmental Health and Safety, Occupational Health and Safety, or related field
• Professional certification in Environmental Health and Safety or relate certification.
• Minimum 10 years of experience in EHS management, with specific experience in industrial or data center environments
• In-depth knowledge of environmental, health, and safety regulations, standards, and best practices
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication, interpersonal, and leadership abilities
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Knowledge and trained in ISO 14001 , ISO 45001 , Occupational Health and Safety.
• Strong understanding of APAC-specific EHS regulations and sustainability practices relevant to employees and operations.
• Fluency in English is required. Proficiency in additional APAC languages is a plus.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

• Developing long-term business relationships
• Finding new business that fits sales parameters
• Making prospecting calls consistently
• Reporting and reviewing sales performance to ensure we meet sales targets (monthly, quarterly, and annually)
• Making on-site and field presentations to potential clients
• Consistently meeting or exceeding sales goals; and using SalesForce effectively.

These are the requirements for this position:

• Proven track record of 5 years of high achievement in sales positions in the shipping industry
• Strong background in shipping with relevant international experience

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Responsibilities:

● Handling day-to-day operation issues (Conduct weekly stores/outlet visit).

● Operating of a store when not conducting outlet inspections.

● Manage and supervise 5 stores or more and staffs under your care.

● Lead, train and motivate team to achieve sales targets with high service standards and strong team work

● Manpower control (Rostering), ensure sufficient manpower at stores/outlets at all time.

● Review staffs ability and performance. Identify candidates for career advancement to the management.

● Track and update staff’s probation and prepare relevant documents for confirmation.

● Ensure brand image is always strictly adhere according to the company guidelines.

● Ensure high standard of customer service is executed constantly.

● Understand company brands and product descriptions.

● Inventory Management and merchandise display.

● Monthly Closing Sales Figures.

● Setting up of NEW stores/outlets as and when required.

● Packing of stores/outlets whenever necessary during closure/renovation works etc.

● Rectification of any other issues in regard to POS/Memberships/Link and/or fittings & fixtures of stores/outlets, VMD, system, etc.

Requirements:

● Candidate must possess at least a Diploma or 3-5 years of experiences in similar position in related industry.

● Strong leadership experience in building, managing and coaching a team to achieve targets.

● Proven retail operation and sales achievement in managing multiple stores at the same time will be advantageous.

● Sales oriented and possess upselling skill.