Position Summary / Project Description

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Lead of the Assessment and Special Projects team will play a crucial role in overseeing the strategic and operational aspects of assessment management within the Undergraduate Studies Office at NUS Business School. This role is integral to ensuring the integrity, fairness, and continuous improvement of the school's assessment practices, while also spearheading high-impact special projects that align with the School’s academic and strategic goals. The incumbent is expected to work closely with academic staff, administrative members, and external stakeholders to drive excellence in assessment processes and to lead initiatives that enhance the overall educational experience.

Key Responsibilities:
1. Assessment Management

• Lead the planning, coordination, and execution of all assessment-related activities, including examinations, grading, and academic integrity processes
• Ensure adherence to the University’s policies and procedures regarding assessments, maintaining the highest standards of quality and fairness
• Manage and resolve complex assessment-related issues, including appeals and special considerations, in a fair and timely manner
• Collaborate with academic departments to ensure assessments align with curriculum goals and learning outcomes
• Oversee the development and implementation of innovative assessment strategies, leveraging technology and best practices to enhance assessment processes
• Monitor trends and developments in higher education assessment practices, ensuring the business school remains at the forefront of innovation

2. Special Projects

• Lead and manage special projects that advance the strategic objectives of the business school, such as curriculum innovation, digital transformation, and student success initiatives
• Develop project plans, set milestones, and manage resources effectively to ensure successful project delivery within scope, time, and budget
• Work with cross-functional teams, including department administration, faculty members and IT, to drive project initiatives and achieve desired outcomes
• Provide regular updates and reports on project progress to senior management, identifying risks and proposing solutions to mitigate them

3. Leadership and Stakeholder Engagement

• Lead a small team of executive and administrative staff, providing guidance, mentorship, and performance management to ensure the team’s success
• Serve as the primary point of contact for all assessment-related matters, liaising with the deanery, administrative teams, and external units as needed
• Foster a culture of continuous improvement, encouraging the adoption of best practices and new technologies in assessment and project management
• Where applicable, represent the business school in university-wide committees and working groups related to assessment and academic administration
• The incumbent may be assigned additional special tasks or projects by the leadership to support the continuous development and strategic growth of the business school, in the spirit of staff development and growth

Qualifications

• A Bachelor’s degree in Education, Business Administration, or a related field
• At least 8 years of experience in academic administration, with a focus on assessment management. Experience in project leadership will be an added advantage.
• Strong understanding of higher education assessment practices, policies, and regulations
• Proven track record of managing mid to large-scale projects, from planning to execution and evaluation
• Excellent leadership, communication, and interpersonal skills, with the ability to work effectively with diverse stakeholders
• Strong analytical and problem-solving skills, with a focus on continuous improvement and innovation
• Preference will be given to candidates who can display proficiency in using technology to enhance administrative/assessment processes and project management

(Appointment job grade will commensurate with the selected candidate's experience)

Duties

1. Provide administrative support to Operation Department

2. Responsible in maintaining project data in an organised manner

3. Assist in renewal of company certificates example ISO

4. Collate information and prepare project reports and document (such as progress report, work completion report, etc.) in PowerPoint, Word, Excel format for submission

5. Consolidate internal project purchase for monthly procurement

6. Liaise with suppliers to procure items at competitive pricing

7. Assist in planning and updating project schedule

9. Perform related project duties as required

10. Work collaboratively with the rest of the team

Requirements

· Possess minimum O’ Level, ITE certificate

· Diploma in Landscape related course or Certified Practising Horticulturist will be an advantage

· Proficient in Microsoft Office, PowerPoint, Excel, Word, Outlook

· Good communication and interpersonal skill

· Attention to detail

· Good organizational and multi-tasking skills

· Fresh graduates are welcome

*Only shortlisted candidates will be notified.

1. Administration/Customer Service

· Handle registrations for Self-sponsored
(via Online Registrations/Phone Calls/WhatsApp/Walk-in/Emails)

· Update & Blasting of Class Schedules

· Attend and liaise with self-sponsored trainees on Queries/Scheduling of course/ Grievances via Email/WhatsApp/Calls/Walk-in

· Monthly update of Typeform (Course Schedule)

2. Administrative for Pre-Class Preparation /Class Day /Post Cl ass

· Prepare and upkeep of training & registration materials

· Ensure classrooms are always clean and tidy

· Prepare training attendance

· Issuing of invoices for self-sponsored trainees

· Collecting of payment / Deduction of SkillsFuture Credits

· Update Database/Payment Records timely and accurately

· Update of google sheet on Prebook No. & Actual No.

· Enrolment of Attendees

· Upload assessment results for in-house courses

· Maintain a good filing system

· Mailing / Regular check on Mailbox

3. Assessment - Polwel

· Manage assessment bookings

· Input trainees’ details for assessment

· Update Polwel on Prebook No. & Actual No.

· Create Credit Notes for absentee

4. Any other ad-hoc administrative duties as and when required.

Job Description:

• Filing & scanning of expense documents
• Data entry for Accounts Payables, Account Receivables, Payment Vouchers, Receipt Vouchers etc
• Staff Claims processing and recording into the system
• Any other ad-hoc duties as assigned

Requirements:

• Positive disposition with good working attitude
• Meticulous, good team player and willing to learn
• Able to communicate confidently and with clarity, both oral and written
• Able to work independently with minimal supervision
• Proficient in other MS Office application
• Singaporean and PR preferred

Job Description:

• Support procurement process at DxD Hub, ensuring technical and policy compliance as well as value-for-money.
• Structuring requirements for procurement process: Translate purchase requests from technical team to online procurement systems.
• Perform and/or support activities throughout procurement process. Example activities include creating internal approval memos and justification, preparing external documents (e.g. Invitation to Quote, Tenders).
• Support proposal evaluation: work with users to perform structured assessment of vendor proposals and recommend proposal to award.
• Partner with executives in other functions including Procurement and Finance to ensure efficient operations.
• Collate and track data to support analysis, including maintaining databases and hard copy records.
• Ensure that database is updated in a timely and accurate manner.
• Provide general administrative and clerical support to DxD Hub Team ensuring safe and comfortable DxD Hub operations.
• General administrative and clerical support to DxD Hub Team.
• Manage and monitor inventory of office and pantry supplies and re-order as needed.
• Track non-scientific equipment and assets (e.g. video conferencing system, furniture) and work with vendors for maintenance.
• Monitor facilities vendors (e.g. cleaning, telecom) to ensure a comfortable office environment for staff including light clean-up as needed.
• Work closely with SpIA and HR for the issuance of staff card for new hires and ensure that the staff has access to all DxD office sites.

Job Requirements:

• Diploma holder with a certificate in professional secretarial skills/ finance.
• Minimum 2 years of relevant experience in similar capacity.
• Experience in purchasing of biomedical consumables and equipment would be an advantage.
• Proficient in MS Office Applications, including Word, Excel, PowerPoint, and Outlook.
• A team player with excellent interpersonal, communication and organisational skills.
• Able to communicate effectively, multi-task, and work in a dynamic environment.
• Well organised and good written communication skills.
• Awareness of workplace health and safety would be an advantage.
• Meticulous and able to work independently in a fast-paced environment.
• Individual who is self-motivated, and results driven.
• Proactive and takes ownership of projects.
• Adaptable and able to work under pressure.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description:

• Support procurement process at DxD Hub, ensuring technical and policy compliance as well as value-for-money.
• Structuring requirements for procurement process: Translate purchase requests from technical team to online procurement systems.
• Perform and/or support activities throughout procurement process. Example activities include creating internal approval memos and justification, preparing external documents (e.g. Invitation to Quote, Tenders).
• Support proposal evaluation: work with users to perform structured assessment of vendor proposals and recommend proposal to award.
• Partner with executives in other functions including Procurement and Finance to ensure efficient operations.
• Collate and track data to support analysis, including maintaining databases and hard copy records.
• Ensure that database is updated in a timely and accurate manner.
• Provide general administrative and clerical support to DxD Hub Team ensuring safe and comfortable DxD Hub operations.
• General administrative and clerical support to DxD Hub Team.
• Manage and monitor inventory of office and pantry supplies and re-order as needed.
• Track non-scientific equipment and assets (e.g. video conferencing system, furniture) and work with vendors for maintenance.
• Monitor facilities vendors (e.g. cleaning, telecom) to ensure a comfortable office environment for staff including light clean-up as needed.
• Work closely with SpIA and HR for the issuance of staff card for new hires and ensure that the staff has access to all DxD office sites.

Job Requirements:

• Diploma holder with a certificate in professional secretarial skills/ finance.
• Minimum 5 years of relevant experience in similar capacity.
• Experience in purchasing of biomedical consumables and equipment would be an advantage.
• Proficient in MS Office Applications, including Word, Excel, PowerPoint, and Outlook.
• A team player with excellent interpersonal, communication and organisational skills.
• Able to communicate effectively, multi-task, and work in a dynamic environment.
• Well organised and good written communication skills.
• Awareness of workplace health and safety would be an advantage.
• Meticulous and able to work independently in a fast-paced environment.
• Individual who is self-motivated, and results driven.
• Proactive and takes ownership of projects.
• Adaptable and able to work under pressure.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Intern - Quality Assurances & Quality Control Administrator

ARYZTA Singapore is a multinational company, supplying buns and other baked products to QSR restaurants and other wholesale customers. We currently have a position open for an Intern - Quality Assurances & Quality Control Administrator.

Your duties will include:

1. Administer all Quality Assurances data and documents into the system
2. Assist in product evaluation and analysis of project samples to complete the projects to validate/change the process.
3. Assist with product (R&D samples) evaluation to complete shelf life evaluation and compute data (physical measurement).
4. Assist in finished products inspection to ensure the quality of finished products complies with APMEA and clients' expectation
5. Support related departments, for example, the Product Development team, with tasks/projects as assigned.
6. Input QA data and update QA reports by modifying and developing specifications.
7. Provide support with the Product Monitoring program- Moisture test, calibration, Bun Sensory Evaluation etc
8. Attend store visits, vendor audits, photo shoots etc., as necessary.
9. Assist with any other tasks/projects as assigned
10. Other ad-hoc duties assigned

Job Requirements:

· ITE/Degree/Diploma Holder Food Science & Technology Studies or equivalent

· No Working Experience Required. Students are welcome.

· Energetic individual, interpersonal skills and communication skills

· Problem Solving and People-oriented

· Well-versed with MS Office.

We are looking for a person who enjoys dealing with and working with various levels of management and external vendors.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singaporeor follow us on www.instagram.com/FSSingaporeand www.facebook.com/FourSeasonsHotelSingapore

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

Job Overview:As an Office Administrator, you will be the backbone of our office operations, ensuring that everything runs smoothly and efficiently. You will manage daily administrative tasks, support our team, and help foster a positive workplace culture.

Key Responsibilities:

• Manage day-to-day office operations, including supplies procurement and maintenance of office equipment.
• Serve as the point of contact for employees and visitors, handling inquiries and providing assistance.
• Organize and schedule meetings, including logistics and necessary documentation.
• Maintain filing systems, both electronic and physical, ensuring all documents are organized and accessible.
• Help with event planning and coordination for team-building activities and company events.
• Collaborate with team members to streamline processes and improve office efficiency.
• Perform additional administrative duties as required.

Qualifications:

• Proven experience in an administrative role, preferably in a startup or fast-paced environment.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office management software.
• Ability to work independently and as part of a team.
• A proactive and positive attitude, with a willingness to learn and adapt.

Why Join Us?

• Be part of a passionate and innovative team committed to making a difference.
• Opportunity for growth and development in a rapidly evolving environment.

Who are you?

You will play an important role in supporting the development, implementation, and management of a high-quality network of healthcare providers by providing crucial administrative support to the TPA team.

Key Responsibilities

• Create new user accounts on internal systems and management/tracking of these user accounts.
• Ensure panel provider listings are updated at all times and sent to external stakeholders timely on a regular basis.
• Track all specialist referral requests and ensure that all requests are completed timely.
• Liaise with patients over phone calls, whatsapp or emails to assist their queries or guide them to complete making of specialist appointment.
• Scan and upload specialist documents and informing GP doctors of the updated specialist documents.
• Create invoices to clients and payment advices to clinics.
• Ensure that the invoices and payment advices are sent to external stakeholders timely on a regular basis.
• Liaise with Finance to ensure that all invoices and payment advices are in order and documented.
• Any other ad-hoc tasks as assigned.

Qualifications & Requirements:

• Fresh graduates are welcome to apply
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Must have a strong sense of responsibility and accountability
• Meticulous and detail-oriented
• Ability to work independently and prioritize tasks effectively

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

Are you looking to kick-start your career in a role that combines administration, operations, and client engagement within a thriving educational environment? As the Centre Administrator at our tuition centre, you’ll play a vital role in ensuring smooth day-to-day operations while supporting students, staff, and parents. This is a fantastic opportunity to develop your skills and grow within the education sector.

What You’ll Do:

• Manage Administrative Operations: Oversee the daily administrative functions of the centre, including handling inquiries, managing student registrations, and scheduling classes. You’ll ensure all administrative processes are efficient and well-organised.
• Support Students and Tutors: Be the go-to person for students and tutors alike, assisting with materials distribution, class schedules, and addressing any operational concerns that may arise. You’ll play a key part in making sure everyone has what they need for a productive learning environment.
• Engage with Parents and Students: Assist in maintaining positive relationships with parents and students by responding to inquiries and resolving any concerns. You’ll ensure they have a smooth experience from enrolment to their daily interactions with the centre.
• Oversee Class Scheduling: Coordinate with tutors to ensure that all classes are scheduled and run smoothly. You’ll manage timetables and ensure the best use of the centre’s resources.
• Assist in Operational Excellence: Help to maintain high standards of efficiency and organisation in the centre’s operations, supporting the leadership team in making continuous improvements.

What We Offer:

• Career Development: This role provides a great foundation for anyone looking to build a career in administration or education management. You’ll be supported with opportunities to grow and take on more responsibilities.
• Meaningful Work: Contribute to the success of students by ensuring the centre runs smoothly and efficiently. Your organisational skills will directly impact the quality of the learning experience.
• Collaborative Environment: Work in a supportive and dynamic team that values your contributions and fosters growth. You’ll be part of a community passionate about education.
• Skill Development: Learn valuable skills in administration, client engagement, and operations management that will set the stage for long-term career success.

Who You’ll Be Reporting To and What You Can Learn:

You’ll report directly to the Managing Director / Founder, who has extensive experience in education management and leadership. Through this role, you’ll have the chance to learn from their expertise in:

• Operational Efficiency: Learn how to streamline processes and create efficient administrative systems to support a growing tuition centre.
• Client Relationship Management: Gain valuable insights into managing relationships with parents and students, ensuring satisfaction and addressing concerns promptly.
• Leadership & Growth: Develop your leadership potential by working closely with an experienced leader who values professional development and personal growth.

This role is perfect for someone who is organised, eager to learn, and looking to contribute to the success of a well-established tuition centre. If you’re passionate about education and ready to take the next step in your career, we’d love to hear from you!

1x Cleaner (Singaporean/PR only)

Monday to Friday, 8.00am to 5.30pm

1. Carpet vacuuming

2. Sweep & Mop hard flooring

3. Clear all waste bin

4. Replace bin liners in pantry waste bins

5. Clean office furniture fittings, workstations & shelves

6. Clean and tidy office spaces

7. Clear shredding machine

8. Washing of toilets

Salary date: Every 22nd & 7th of the month only.

No daily cash.

Contact: 80116107

Position Summary:

The Network Engineer supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems. He/She leads high impact projects, prioritises and assigns tasks to ensure that team’s resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. Able to identify and resolve highly complex or specialised issues that may require the establishment of new techniques and processes. Anticipates internal and/or external business challenges and/or regulatory issues; recommends improvements. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

Ability to apply a critical and analytical approach to resolving technical problems and works well with the team and is able to guide them to ensure infrastructure projects are well implemented.

Roles & Responsibilities:

Assist with infrastructure planning and design

• Assist with the planning and design of infrastructure systems
• Assist with the documentation of infrastructure design and planning activities and decisions

Support infrastructure operations

• Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
• Align infrastructure operations with agreed service agreement standards

Maintain infrastructure

• Perform activities related to ongoing maintenance of infrastructure
• Assist with the implementation of agreed infrastructure changes and maintenance routines

Optimise infrastructure performance

• Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
• Participate in infrastructure development activities
• Assist with infrastructure testing and implementation
• Gather performance and data usage statistics for capacity planning and reporting
• Assist with piloting of new tools, technologies, and/or processes

Resolve incidents

• Perform problem/issue identification and resolution
• Assist with simulation of user problems to resolve operating difficulties
• Follow up with users to ensure problem has been resolved
• Recommend system modifications to reduce user problems

Requirements

• Bachelor in Computer Engineering or relevant

• At least 5-6 years' of experience in the Network Management and Support Services.
• Strong knowledge and experience in supporting Cisco Switch, Cisco Router, Fortigate Firewall, Palo Alto Firewall, ClearPass NAC, F5 VPN, IPS, WLC, Access Point and VSS/VLAN Architectures.
• Previous working experience in Network Support in the areas of wireless, wired, and VPN.

• Relevant Network certifications such as CCNE or CCNA is desired.

CHURCH SENIOR ADMINISTRATOR:

We are seeking to hire a Senior Administrator to manage our church office administration matters and to oversee the church premises in order to keep it safe, clean, and well-maintained. This role will be part of a team of two administrators who will have their individual focus areas while sharing some general duties.

MAIN DUTIES AND RESPONSIBILITIES:

1. Perform day-to-day clerical duties, including answering phone calls, attending to enquiries, preparation and printing of documents, managing church mail and deliveries, collating and submitting staff expense claims etc.
2. Organise a systematic filing system to ensure accurate and up-to-date records in church database, including staff records, vendor and contractor records etc.
3. Follow-up with various church ministries and prepare both hard and soft copies of weekly church bulletin.
4. Translate documents from English to Chinese, and vice versa, to support our English and Cantonese/Chinese congregations.
5. Prepare reports and other in-house materials as necessary (e.g. meeting agenda, meeting minutes, email announcements to church members, presentations etc).
6. Provide secretarial support to the pastoral & ministerial team, including contacting and scheduling external speakers and in-house interpreters for sermons and events.
7. Liaise with various church ministries and departments to provide support in administrative and logistical matters as necessary.
8. Design, update, and regularly maintain church website to ensure up-to-date information is displayed.
9. Review and recommend plans, policies, and processes concerning administration and facilities matters to improve efficiencies.
10. Oversee the upkeep and maintenance of church building facilities and stock-taking.
11. Schedule and supervise vendors and contractors to ensure maintenance and orderliness of church premises.
12. Ensure permits are renewed on timely basis (e.g. vehicle parking permit, elevator operation permit etc).
13. Unlock church gates and building doors in the morning and lock them in the evenings.
14. Perform any other ad-hoc duties as required.

REQUIREMENTS AND SKILLS:

1. At least 7 years of relevant experience in a relevant field.
2. Familiarity with Google Drive and Microsoft Office (Word, PowerPoint, Excel etc).
3. Able to speak, read, and write in English and Chinese (will be an advantage if able to communicate in Cantonese).
4. Able to work independently with minimal supervision and takes initiative to follow-up and make recommendations.
5. Possess strong organisational skill and able to multi-task with good time-management and prioritisation.
6. Having experience in supervising a team member would be an advantage.
7. Required to work at least one weekend (Saturday/Sunday).
8. Comfortable to interact with church members and visitors.

Job Responsibilities

You will play an important role in:

1) Proposal Management

• Manage administrative tasks related to proposal development to ensure timely and high-quality submissions.
• Help organize the logistics of the proposal process, including meetings and deadlines.

2) Documentation Creation

• Assist in creating client proposals, contracts, and related documents in English and occasionally in Mandarin.
• Gather relevant information to showcase the company’s capabilities in proposals.

3) Team Collaboration

• Work with different departments (finance, project management, marketing) to provide support during the proposal process.
• Facilitate communication among teams to align with client needs.

4) Client Analysis and Meeting Coordination

• Prepare for business meetings by collecting information about clients’ histories and current status.
• Conduct research to understand client industries and market trends.

5) Database Management

• Maintain and update internal databases to keep client and project information accurate and accessible.
• Analyze fee structures across regions to identify trends and opportunities for improvement.

6) Administrative Support

• Provide general administrative support, including scheduling meetings and coordinating proposal presentations.
• Assist in onboarding new clients by preparing introductory materials.

7) Ad-Hoc Tasks

• Handle other tasks as assigned by management, showing flexibility in meeting team needs.
• Help improve proposal processes and documentation based on feedback.

8) Quality Assurance

• Ensure all proposals are proofread and meet company standards before submission.
• Gather feedback after submissions to enhance future proposals.

Requirements

To succeed in this role, we will need you to be:

• Candidate must possess at least a Diploma or Degree in Business Studies/Administration/Marketing, or equivalent Professional Qualifications
• Minimum 2 years of working experience in related field
• Preferably Executives specializing in Marketing/Business Development or equivalent
• Experience in bids and tendering procedures an advantage
• Added advantage for candidates with extensive network or working experience in the Architecture/Landscape Architecture industry
• Proficient in Microsoft Office, Photoshop, InDesign an advantage
• Good work ethic, time management, and teamwork
• Self-driven, good interpersonal skills, meticulous, strong critical thinking and analytical skills
• Excellent command of written and spoken English and Mandarin

1x Cleaner (Singaporean/PR only)

Monday to Friday, 8.00am to 5.30pm

1. Carpet vacuuming

2. Sweep & Mop hard flooring

3. Clear all waste bin

4. Replace bin liners in pantry waste bins

5. Clean office furniture fittings, workstations & shelves

6. Clean and tidy office spaces

7. Clear shredding machine

8. Washing of toilets

Salary date: Every 22nd & 7th of the month only.

No daily cash.

Contact: 80116107

Responsibilities

• Relocate and replace parts for servers like mainboards, CPU and others
• Deliver IT parts to clients if needed
• Provide level 1 support for hardware and software installation, troubleshooting, and maintenance for internal teams.
• Performing & maintaining IT inventory list

Requirements

• Passion and high sense of responsibility for work.
• Possess Class 3 license
• Physcially fit (sometimes would need to relocate and replace server)
• Training will be provided

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Front Desk Operations / Handle Reception

Course Administrations (Preparation for classes before and after)

Experience with TPGateway and SSG will be priortized

Attend to customers, answer telephone and email enquiries

Perform admin duties (Documentation and Data Entry)

Any other ad-hoc duties

Job Summary:

We are seeking an experienced Group System Administrator. The Group System Administrator will be responsible for managing and maintaining our global systems and our AWS infrastructure, ensuring system performance, security, and reliability.

Key Responsibilities:

• Manage global systems: Manage virtualization systems (VMware)
• Manage AWS Infrastructure: Set up, configure, and manage our global systems in AWS environments and services (IAM, VPC, Compute (EC2), Elastic Container Service, RDS (optional))
• Security Implementation: Implement security measures to protect our systems and data (deploy and maintain up to date Endpoint Security policy on systems and servers).
• Backup Operations: Perform regular backup operations and ensure successful data recovery.
• System Upgrades: Apply patches and upgrades regularly and upgrade administrative tools and utilities.
• Disaster Recovery: Develop and maintain disaster recovery strategies.
• Monitor System Performance: Continuously monitor system performance and troubleshoot issues to ensure high availability and reliability.
• System Documentation: Create and maintain detailed documentation of all processes and systems.
• Cost Management: Estimate AWS usage costs and identify operational cost control mechanisms.
• User Support: Resolve issues reported by users and customers in a timely manner.

Qualifications and Requirements:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Language: Fluent in English, both written and spoken.
• Experience: Proven experience as an AWS System Administrator or in a similar role.
• Skills:
• Strong knowledge of Windows based systems and of AWS services.
• Knowledge and skills of Linux.
• Knowledge of ISO 27001/IT security management.
• Excellent document writing.
• Excellent problem-solving and troubleshooting skills.
• Strong understanding of security best practices in cloud environments.

Preferred Qualifications:

• AWS Certified SysOps Administrator or similar certification.

As a Commercial Strategy Consultant, you will be at the forefront of driving growth and elevating our commercial impact. Your primary responsibilities will include identifying growth opportunities and executing initiatives to enhance performance. You will collaborate closely with local market commercial teams and regional stakeholders, employing both quantitative and qualitative analysis to tackle critical issues and develop actionable solutions. Additionally, you will have a deep understanding of marketing, business development, and other commercial objectives, enabling continuous optimization of strategies, designs, reporting, and planning processes.

Job Description:

• Identify growth opportunities and execute initiatives to enhance commercial performance
• Forge strong connections with local market commercial teams and regional stakeholders, using robust quantitative and qualitative analysis
• Gain a profound understanding of marketing, business development, and key commercial objectives
• Continuously optimise strategies, designs, reporting, and planning processes
• Foster the rapid adoption of planning and execution best practices through effective leadership
• Achieve concrete outcomes through your exceptional analytical skills and a hands-on, pragmatic approach
• Seize the opportunity to assume leadership roles and lead a high-performing team to achieve outstanding results

Requirements:

• Bachelor degree or above
• Minimum 1 year full-time experience in a top-tier strategy consulting firm, specifically McKinsey, Boston Consulting Group (BCG), Bain, Roland Berger, Kearney, Monitor Deloitte, Strategy&, EY-Parthenon, or Accenture Strategy
• Minimum 3 years of working experience
• Experience in these domain areas is preferred: eCommerce, Campaigns and Programs, Costs Optimisation, User Acquisition & Retention, Product Marketing, Promotions, Seller Marketing, Brands, or Seller Management
• Exceptional analytical and quantitative problem-solving skills to achieve tangible outcomes in a dynamic business environment
• Excellent stakeholder management skills, demonstrating the ability to collaborate effectively across diverse markets and backgrounds
• Outstanding project management skills

Want a role where you can oversee front desk and office administration for AvePoint Singapore?

What will you be doing?

As an Office Administrator, you will be the first point of contact of AvePoint Singapore. You will ensure guests are welcomed and greeted positively and executes all administrative tasks to the highest quality standards.

Your responsibilities will include:

• Provide general admin support to colleagues and guests
• Handle walk-in clients, vendors, interviewees, guests, etc.
• Handle incoming calls.
• Process daily incoming & outgoing mails/ deliveries.
• Liaise with vendors and suppliers in relation to office maintenance.
• Ensure the office space is well-maintained and equipped with all the necessary supplies
• Maintain onsite employees’ apartment arrangement.
• Process finance related tasks involving invoice processing, cost allocation, and payment approvals.
• Manage travel arrangements for the management team
• Data entry and other administrative and ad-hoc duties as assigned.

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

• Diploma holders or GCE ‘A’/‘O’/‘N’ holders with experience
• Proven work experience in Administration, or similar role. Candidates with minimal or no experience will be considered if there are transferrable skills.
• Proficiency in Microsoft Office Suite.
• Possess good command of spoken and written English and Mandarin.
• Proactive, Organized, self-disciplined, able to multi-task and a team-worker.
• Pleasant disposition & good communication skills.
• Problem solving skills, and know when to approach for help
• Must be eligible to work in Singapore
• Candidates with immediate availability will be given priority consideration