The Associate Engineer, EUS is responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation.

Responsibilities :

• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Support service request and incident management to provide quality end-user services.
• Perform ad-hoc root cause analysis and problem resolution.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Develop checklists for typical problems.
• Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support.
• Proficient with Windows operation systems, M365, Anti-virus software and etc.
• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
• Handling incident tickets from end user for IT matters.
• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
• Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
• A motivated person with the ability to work independently, a good team player and goal oriented individual.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

The Associate Engineer is responsible in supporting Enterprise and Operations & Business Support Systems (OSS/BSS) functions to all internal and external customers.

Responsibilities :

• Provide application support for all users on Enterprise and OSS/BSS applications (e.g., SAP B1, Board, BRM, SharePoint, Remedy, Qlikview etc). This includes application software configuration, programming, enhancement, and testing based on changing business requirements
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects and ensure successful implementation by performing regular progress/performance monitoring
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Ensure that all activities are performed in compliance with IT policies and procedures.
• Provide support to audit exercises around OSS/BSS applications, the associated interfaces and work with stakeholders to address audit findings.
• Assist in any ad-hoc duties as assigned by immediate supervisor or IT HOD.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, preferably with relevant experience in OSS and/or Telecommunications industry.
• Proficient in Microsoft tools like Word, Excel, PowerPoint.
• Knowledge of working with tools such as SQL, Phyton, Workflow would be advantageous.
• Experience in Linux environment and application server setup is advantageous.
• Good command of written and spoken English.
• Excellent interpersonal, communication and analytical skills.
• Pro-active, meticulous, resourceful and strong team player.
• Able to work independently under tight schedules.
• Work well with all functional levels in the organization.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

The primary role of the Associate / Application Support Engineer is to handle the collection, storage, analysis, manipulation and rectification of complex geographical information which capture the company core business.

Responsibilites :

• Provide application support for GIS and GIS-related applications e.g., GE Small World, Hexagon G/Technology, Manhole Booking Systems (MBS), Plant Route Plan (PRP), Notification for Commencement of Earthworks (NCE), etc, including data rectification, data synchronization, and incident resolution.
• Monitor and respond to all system alerts and provide daily technical support in terms of troubleshooting, diagnosing, and resolving issues.
• Perform incident investigation and resolution, root cause analysis, and problem resolution, ensuring high availability of applications users.
• Perform any administrative tasks associated with GIS and GIS-related applications, such as user account management, log reviews, etc.
• Monitor incident and problem tickets and provide appropriate resolutions on a timely basis.
• Support all internal and external audits for GIS and GIS-related applications.
• Adhere to standard IT service delivery processes in accordance with IT policies and procedures.
• Document and update application configuration and architecture diagrams.
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects / Change Requests and ensure successful implementation by performing regular progress/performance monitoring.
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Attend to any other reasonable duties as assigned by the GIS Manager and IT Director

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent
• Proficient in Microsoft tools like Word, Excel, PowerPoint.
• Knowledge / Hands-on experience with GIS applications (e.g., GE Smallworld, Hexagon G/Technology, ESRI) and Web Technologies, including Magik, Java, and .Net programming languages would be advantageous.
• Good command of written and spoken English.
• Excellent interpersonal, communication and analytical skills.
• Pro-active, meticulous, resourceful and strong team player.
• Able to work independently under tight schedules.
• Work well with all functional levels in the organization.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidate will be notified.

Job Description:

• Attend to import and export shipment process and documentation preparation

• Prepares full set of shipping documentations such as packing lists, invoice and certificate of origin

• To coordinate with production/warehouse teams for shipment preparation

• Monitor shipments' departure and arrival

• Declare and apply custom permit related documents

• Coordinating Shipment and Delivery orders

• Liaising closely with various forwarders for shipment confirmation and shipment arrangements

• Liaise with customer/suppliers on shipment of orders

• Follow-up and advise customers on shipment status

• Able to resolve customer complaints in professional manner

• Understand the different tax and duties when shipping to different countries

• Be able to advise Sales/Purchasing Department on estimated shipping cost that might be incurred on a particular shipment

• Perform any other ad hoc duties as assigned

Requirements:

• Diploma or Degree holders, preferably and specialized in Logistics, Supply Chain, or equivalent

• At least 3 year(s) of working experience in the related field

• Working experience in shipping, supply chain or logistics will be an added advantage

• Work independently and able to work in a fast pace environment

• Team player and dynamic, ability to multi-task

• Good communication and organization skills

• Proficient in Microsoft Office applications

At eatz Group of Companies, where culinary excellence has thrived since 2004, with our flagship brand Eatz Catering Services Pte Ltd. We're on the hunt for passionate individuals to join our team and be part of our exciting journey in the world of food and hospitality. Join us today!

You will be Part of the Exciting and Expanding Team in our Central Kitchen you will work with the Following Functions:

• Execute deliveries, set up and tear down of catering set ups in timely and organised manner
• Plan and coordinate operational needs between HQ and retail outlets (e.g. Restaurant, Outlets, Pop-up stores, etc)
• Coordinating with various departments for effective operations and efficiencies
• Work with External vendors to achieve best results
• Maintain the cleanliness and orderliness of all equipment used (vehicles, etc)
• Assist in ad-hoc duties when necessary

Requirements

• Ability to think fast to plan and coordinate with colleagues
• IT skillset (MS Office, ERP, etc)
• Possess Class 3 License.
• Self-Motivated, Team Player yet Independent
• Attention to details and open to new ideas and concepts.
• Physically fit to carry heavy loads where necessary, able-bodied and with good attitude
• Training will be provided

Work Location: Bedok Industrial Area

Please email updated resume to [email protected] and/or WhatsApp to 8323 3443 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

We are looking for enthusiastic and energetic team players, with a strong work ethic, who will join Markets Operations.

You will play a pivotal part in helping to support the lifecycle of a trade. Working closely with Business partners, Clients and internal stakeholders to ensure all transactions flow through our front to back Operations teams, with no issues.

You will develop a broad and detailed understanding of the organization’s landscape, culture, processes and Technology.

You will have the opportunity to recommend creative suggestions on how to improve processes to minimize losses from failed internal processes, inadequate controls, and emerging risk better serve our clients.

Responsibilities:

• Daily responsibilities include follow up process of trade confirmations within stipulated timelines
• Match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Ensure accurate reviews and timely escalation of unissued/unexecuted documents
• Ensure resolution of client issues in a timely manner
• Prepare weekly and monthly Unconfirmed Metric Reports for Management
• Perform regulatory controls and record retention activities in accordance with established policies
• Participate in related system enhancement testing and new business initiatives

Qualifications:

• Relevant experience preferred
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Demonstrated knowledge of macros
• Consistently demonstrate clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance

Job Description

Job Purpose:

This is a role for a senior manager at Vice President level within the Global Transfer Agency operational unit and reporting into the APAC functional head. The candidate will have people management and oversight governance responsibility.

The candidate is expected to be responsible for handling daily BAU activities including client and vendor servicing while managing an operational team in Singapore. The candidate is also expected to maintain a close working relationship with its product & technology partners and operational team(s) in-country and in other Citi locations, while ensuring proper oversight of its in-country operational activities and/or other outsourced/offshored activities.

Key Responsibilities:

The candidate should have strong knowledge of the full trade cycle including other functions performed within the Transfer Agency operations, as well as the responsibilities of the Administrator and the Custodian. The candidate is required to have strong knowledge and extensive practical experience of the following core TA processes:

• Client/Distributor/Investor on-boarding, AML/KYC documentation & administration, and data management
• Transaction processing & investor servicing
• Cash & trade settlement processing
• Corporate action processing
• Reporting of shareholder trade activity to the fund accountant and fund custodian
• Bank account reconciliation
• Foreign exchange dealing & execution
• Periodic client & investor reporting

The candidate should also have experience in the following responsibilities of a Fund Transfer Agent:

• Review of fund prospectuses, operating memorandums and key fund documentation
• Fund launches and implementation
• Client conversions
• Client change request management
• Client & vendor management
• Oversight and risk control management for domestic and outsourced functions
• Managing client due diligence visits
• Awareness of regulatory and industry change and how it impacts the business
• Oversee day-to-day operations of multiple teams and unit supervisors and ensure teams meet performance, service quality and service delivery expectations
• Manage staff resource allocation while assisting with the development and oversight of the budget
• Resolve complex and highly variable issues with significant departmental impact
• Oversee the volume, quality, integrity, timeliness and delivery of complex deliverables.
• Analyze issues with transaction capture and related functions where direction is needed, and actions must be recommended / taken
• Develop and implement, policies and procedures and support a range of internal and external clients and ensure that essential procedures are followed and contribute to defining workflow standards
• Oversee performance of operational activities and define, develop, implement and track Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
• Identify opportunities to improve processes, client service, control, and cost reduction and implement improvements
• Conduct discovery and due diligence activities with clients to solve complex client queries
• Evaluate staff performance and make recommendations for training/development, pay increases, hiring, terminations and other personnel actions
• Contribute to the objectives of the Transfer Agency operations in the region
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

The following aspects of the role as a team manager are also important:

1. People Management:

This role is for a people manager and in addition to managing the daily responsibilities of the team, the candidate will also be required to build an effective working relationship with and between the team members and to guide them in their tasks. Regular effective one to one sessions with direct reports are required and a planned approach to staff development is a key part of the role.

2. Control Environment:

The candidate will be expected to identify issues or inefficiencies within the team and to build a strong, controlled working environment, concentrating on error prevention and mitigation.

3. Relationship and Network Building:

The candidate will also be expected to focus on building relationships with the Citi TA vendors and other Citi locations that perform tasks on behalf of the HK TA, with the clients and other business partners both internally and externally. The candidate will act as the Transfer Agency Single Point of Contact for the vendor and sites performing TA responsibilities on behalf of our clients for HK and will require strong skill sets and experience in respect of:

• Acting as key relationship and escalation point for the vendors/other Citi locations across all TA functions, taking end-to-end responsibility for the TA relationship.
• Manage change with these business partners to ensure a controlled change environment
• Engage in proactive added-value communication with the vendors/other Citi locations, and conduct briefings within TA to build awareness across the teams.
• Understand the requirements of oversight and control of 3rd party outsourced functions and the importance of adhering to regulatory obligations.

Development value:

This is a senior management role and is an ideal position for a candidate with strong TA and management experience to excel in their career in the fund services and fund administration space, particularly in relation to client servicing and relationship management, back office support and the oversight of outsourced/offshored functions & activities.

The role will also present opportunities for involvement in departmental and inter departmental initiatives which are outside the daily tasks performed by the team.

The role will provide opportunity to the candidate to participate in cross-functional initiatives, and being part of the regional management team within TA operations and across Funds Administration.

Knowledge / Experience:

The candidate should have over 15 years of working experience with at least 5 years of experience within Transfer Agency operations or in a Transfer Agency support role e.g. Transfer Agency project management and should have been in a people management position for at least 5 years. Having an industry knowledge and experience in fund services operations and administration in Singapore or in the APAC region is a benefit.

Skills:

In addition to a strong knowledge of TA operations and the Funds Industry as outlined above, the candidate also needs to display strong interpersonal skills, communication skills, people management skills and time management skills. The candidate also needs to be able to work independently on projects or sub sets of projects and effectively represent the TA function operationally. Due to the nature of the oversight of the outsourced/offshored functions, the candidate should have strong regulatory and compliance background and a good understanding of local regulatory obligations and requirements.

Core Competencies:

Delivery of high quality service to internal and external customers;

• Manage the delivery of the team’s tasks in a timely, accurate and in a controlled environment, ensuring priority items are identified and dealt with in a prompt manner.
• Display effective organization skills in order to manage competing priorities.
• Liaise effectively with other parties, both internally and externally and communicate in a professional manner at all times.
• Represent the TA in a competent and professional manner with external vendors and clients.
• Represent the TA in the regular service calls with external vendors and outsource business partners
• Provide an excellent standard of service to our clients both internally and externally.
• Identify and assume ownership of issues;
• Take responsibility for assigned tasks and prioritize to ensure expectations are met.
• Display effective delegation skills, focusing on developing individuals within your team.
• Co-ordinate and maintain a calendar of tasks for the team, ensuring the team meets the deadlines agreed.
• Co-ordinate or act as TA representative on larger projects, as requested.

People and self-management:

• Display effective delegation skills, focusing on developing individuals within your team.
• Display effective people management skills with a proven record of managing both strong and weak performers
• Ability to build a strong and trusted working relationship with your team and colleagues
• Completion of all assigned training and management of your own training path by identifying personal training needs and opportunities.
• Become actively involved in the development of the business by involvement in initiatives such as new business take on
• Implement effective risk awareness within the team, ensuring each member of the team adheres to all documented controls

Qualifications:

Candidates should be educated to 3rd level. Professional qualifications are preferred but not mandatory.

• Over 15 years of experience, preferably in a related role
• Subject Matter Expert in multiple or specific skill sets, business areas or products preferred
• Demonstrated project management skills
• Ability to work under pressure and manage deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills

Overview
In this role you will be assigned to a cooking or food preparation station and support the central kitchen team and operations manager in delivering consistent food quality and comply with food hygiene management systems.

Responsibilities include (but not limited to):
Follow LWB standard operating procedures for food preparation
- Provide support in kitchen, production and delivery sections
- Preparation of food items in respective stations
- Receiving, sorting, preparing and storing raw ingredients
- Maintaining food consistency and quality
- Complying with LWB policies in ISO 9001 and ISO 22000 standards
- Monitoring production and wastage records; adjusting production to maintain sufficient product while minimizing wastage
- Cleaning of equipment and tools after usage (kitchen appliances, work surface and floors)
-Ensuring the cleanliness and hygiene levels of food preparation areas

Summary
As the heartbeat of any airport, the terminal serves as the primary point of interaction for travellers and a central hub for various airport activities. The role of a Terminal Manager is pivotal in maintaining the integrity and functionality of the terminal, directly impacting the overall passenger experience and the airport's reputation. The Terminal Manager orchestrates the numerous facets of terminal operations, all of which contribute to a safe, secure, and enjoyable experience for passengers. It requires a combination of leadership, operational acumen, and a commitment to safety and customer satisfaction.

Duties and Responsibilities

• Responsible for the day-to-day operations of the assigned terminal(s)
• Manage the full spectrum of Ramp & Baggage Services operations in your assigned terminal(s), including but not limited to check-in, departure and arrival handling, arrival services (lost & found), excess baggage & ticketing, and lounge(s)
• Manage a team of Duty Terminal Managers on shift duties, as well as the larger team of RBS staff in the assigned terminal(s)
• Serve as the point of escalation for the Duty Terminal Managers and other teams your assigned terminal(s) (must be contactable via the company-issued mobile phone 24x7)
• Manage airline accounts in the assigned terminal(s) — engage airline Station Managers and their representatives regularly and ensure that issues raised are addressed promptly
• Serve as the point of contact for airlines in the assigned terminal(s)
• Co-ordinate and attend regular/ad-hoc meetings of airlines in the assigned terminal(s), take meeting minutes and ensure prompt follow-up of all action items
• Work with CAAS and CAG where necessary pertaining to issues involving the airlines in your assigned terminal(s)
• Serve as the point of contact for Ramp & Baggage Services for all airline audits of assigned airlines, and be responsible for audit preparation and readiness
• Be responsible for the coordination and facilitation of airline system trials, terminal moves, system cutovers for airlines in your assigned terminal(s)
• Monitor the daily shift reports (including on weekends) sent by the Duty Terminal Managers under your charge and take ownership to resolve follow-up items
• Ensure that Duty Terminal Managers report all relevant incidents in dHub where necessary and keep Head of Ramp & Baggage Services informed
• Work with Resource Planning and Human Resources to ensure sufficient staffing levels at your assigned terminal(s) to deliver on Service Level Agreements (SLAs)
• Be responsible for planning and ensuring that all staff in your designated terminal(s) are current in all mandatory certifications required to perform their jobs.
• Be responsible for the development, appraisal and discipline of the teams within your designated terminal(s)
• Provide absence coverage for other Terminal Managers
• Any other duties assigned by the Head of Ramp & Baggage Services

Requirements

• Possess a degree or higher from a recognised institution, or demonstrable experience in lieu of a degree
• At least 5 years of experience managing operations at an airline or ground handling company
• While this role has regular hours, candidates must be able to perform shift duties where required to supervise operations in the assigned terminal(s)
• Willing to hold the company-issued mobile phone and respond to escalations on a 24x7 basis
• Willing to monitor the shift reports from Duty Terminal Managers 7 days a week
• Well-versed in the full spectrum of customer service operations (i.e. check-in, departure and arrival handling, excess baggage & ticketing, arrival services (lost & found), and lounges)
• Able to lead and motivate large teams to deliver operational excellence
• Must be comfortable working in a high-stress operational environment and be able to make sound decisions in crises
• Candidates with a proven track record in a similar role may be considered for the Senior Terminal Manager role

Responsibilities

Conduct and Discipline

• Monitor absent employee, serve letter of breach of contract
• Put up cases for union appeal to HQ
• Monitor excessive MC cases Board of Inquiry (BOI)
• Upon receipt of approval by Head Depot to convene a BOI, arrange for BOI Chairman and members (inclusive of Union representative) to conduct the

BOI Union Appeal / CPS System

• Coordinate and arrange with Union on the appeal sessions. Inform Interchange Managers on the appeal dates and venue.
• Update BC files on past disciplinary records for appeal.
• Update the outcome of the appeal cases and send to IGs for follow-up action
• Maintaining the CPS System

Welfare & Benefits

• Co-ordinate free bus, order wreath upon death of employee immediate family member
• Issue of employee pass to recruit, and replacement for lost and damaged ones
• Monitor renewal of driving license/vocational license/work permit/employment pass
• Monitor renewal BCs who are due for contract renewal
• Cancellation of WP and employment pass, withdrawal of VL (non-local) upon BC leaving Company
• Monitor staff due for retirement
• Put up retirement case on optional/medical ground for approval
• Issue letter of certification of employment when required
• Assists in organizing monthly/quarterly orientation sessions for Head Depot

Others

• Assist on other duties as assigned

Requirements

• 2 years of relevant experience
• Candidate must possess at least a GCE ‘A’ or Diploma in Human Resource Management or equivalent
• Organised, meticulous and task-oriented
• Proficient in MS office
• Team player
• Preferred IHRP certified
• Good verbal and written communication skills in both English and Mandarin in view our primary stakeholders converse mainly in these 2 languages. Able to converse in dialects is an advantage
• Enjoy working in fast-paced environment

Operations Manager (Air & Sea)

Care-Way Hi-Tech Logistics (Pte.) Ltd.

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Our expanding freight forwarding company is seeking an experienced Operations Manager to lead our air and sea operations. This role requires extensive hands-on experience in both air and ocean freight sectors, with a focus on operational excellence and customer satisfaction.

Key Responsibilities

1. Manage and coordinate daily execution of air and sea shipments, including documentation, customs clearance, cargo handling, and build-up operations.

2. Ensure strict compliance with international trade requirements, regulations, and company policies.

3. Implement and monitor Operating Procedures and Service Level Agreements (SLAs) to ensure quality and efficiency.

4. Plan shipment movement to optimize cargo space utilization and export LCL consolidation.

5. Negotiate competitive rates and service terms with carriers, cargo agents, and approved vendors to maximize profitability.

6. Collaborate with head office, sales, and customer service teams to provide customer-centric solutions, develop trade lanes, and business networks.

7. Participate in joint sales calls and visit clients as needed.

8. Resolve escalated service issues promptly to maintain high customer service standards.

9. Develop and execute strategies, objectives, and metrics for operational excellence, aligning with the company's overall goals.

10.Prepare reports for senior management on department performance, project status, challenges, and opportunities for improvement.

11.Oversee procurement and capacity strategies across air and ocean logistics.

12.Accurately register job costings using internal freight systems for timely invoicing.

13.Lead and mentor a high-performing team.

14.Drive innovation and continuous improvement initiatives.

Key Accountabilities

• Oversee the overall performance of the operations department, ensuring the achievement of key performance indicators (KPIs) and key results areas (KRAs) while driving operational excellence.
• Safeguard the company's and customers' interests in all operational activities by leveraging expertise in trade compliance.
• Optimize budgets and resource allocation to maximize operational efficiency.

Ideal Candidate Profile

• Minimum 5 years of hands-on experience in both air and ocean freight operations
• Certified in Dangerous Goods handling and TradeNet declaration
• Relevant industry certifications (eg IATA, FIATA) preferred
• In-depth, practical knowledge of freight forwarding processes, including: Tariff management, Procurement strategies, Customs procedures and filings and International trade compliance
• Proven track record in leadership and team development
• Strong industry network, particularly with air and sea carriers at senior level
• Experience in creating and implementing OPs and SLAs
• Proficient with CCN platform, freight systems (Sysfreight preferred), and Microsoft Office suite
• Excellent communication, negotiation, and customer service skills
• Analytical mindset with a focus on process improvement and efficiency

What We Offer

• Competitive salary package with performance bonuses
• Career growth opportunities in a rapidly expanding company
• Opportunities to travel to overseas offices for work familiarization and cross-cultural experience
• Professional development and training programs
• Collaborative and innovative work environment

Candidates with strong potential but who may not fully meet all the qualifications for this Manager position may be considered for an Assistant Manager role.

To apply, please submit your resume and a cover letter detailing your relevant experience in both air and sea freight operations.

Only shortlisted candidates will be notified.

Job Description

· To liaise with commercial team on all flight’s booking advice

· To liaise with carrier’s OCC team on crew movements

· To liaise with flight ops team for all flight movements

· To liaise with engineering team on aircraft spare’s movement in SIN

· To attend all inbound & outbound flights at aircraft site.

· To communicate with crew onboard & loadmaster

· Supervision of loading & unloading of ULD and odd size cargo at aircraft site

· To communicate / coordinate with DNATA & SATS apron / cargo & transport department

· To monitor loading of cargo in DNATA & SATS warehouse and for optimization of ULD

· To file daily flight report into inhouse system

· Staff will be assigned side duties accordingly

Reporting Time

· 5 days a week (shift work)

· Rotating off / rest days

· Must be able to do rotating shift

· Reporting time will be based scheduled flight timings

Estimated Gross Salary – SGD2600-SGD3100 (inclusive of overtime)

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Assisting the cook in assembling and dishing out of meals during meal service
• Assisting in receiving and sorting of foodstuffs for stock rotation or storage
• Assisting in delivering food/items to Resident Living Areas (RLA)/Dining Rooms

• Able to work on weekends and on shifts
• Able to accept physical hard work such as pushing and carrying items

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 6-day work-week according to roster
  • Group 1 - 7.00 am to 3.00 pm
  • Group 2 - 9.00 am to 5.00 pm
  • Group 3 - 10.30 am to 6.30 pm

Working Location

The Salvation Army, Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

This is a 12 Months Contract based in Singapore.

RESPONSIBILITIES

• Business Insights: Conduct impactful analyses on major revenue, product, vertical, productivity, efficiency, market opportunity data and trends. Lead communication of these insights.
• Scalable Insights: Maintain or create automated and actionable dashboards, workflows and tools that drive current and future rhythm of business actions.
• Project/Process Management: Design and execute on a standard cadence of operations while also independently developing and managing project or program plans to support key stakeholder asks.
• Hypothesis Development: Identify and solve strategic questions related to company’s largest regional business opportunities and related risks.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a numerate or business-related subject (Business Management, Finance, Statistics, Finance, Accounting, Computer Science, Mathematics, Information Systems, etc.).
• 8+ years experience in business or sales operations, analytics or planning, preference for working experience across Asia-Pacfic.
• Demonstrated problem solving experience with experience providing practical business insights from large, complex data sets.
• Proven experience in driving end-to-end strategy setting and implementation, including influencing senior stakeholder buy-in.
• Advanced spreadsheet modeling skills, and adept in Microsoft/Google office tools.
• Advanced SQL knowledge, and knowledge of at least one scripting language (R/Python). Knowledge in reproducing or scaling analyses.
• Strong communication and presentation skills to executive leadership.

A Day in Our Life:

• Prepare the BOQ (Breakdown of Quantity) by listing down the materials, fittings, and fixtures that will be required.
• Source quotes for the procurement of required materials.
• Negotiate for the best terms and conditions and proceed with the procurement of materials/fittings from suppliers.
• Conduct site recce when necessary.
• Support site operations (field operations).
• Submit concepts and costing to clients for approval.
• Liaise with clients for artwork and send it to the supplier for printing.
• Coordinate with sales and suppliers on work specifications and clients’ requirements.
• Monitor and ensure that suppliers/sub-contractors work according to schedules.
• Conduct checks on the quality of fabrication by suppliers according to requirements.
• Conduct on-site servicing to address clients’ feedback.
• Conduct on-site supervision of suppliers and coordinate move-in arrangements.
• Prepare additional costing for sales to bill clients for “VO” (variation order).
• Raise Purchase Orders and close projects after the events.
• Coordinate with suppliers to clear items after the events.
• Oversee and ensure proper teardown after event.
• Assist the department in any other matters when necessary.

What are We Looking For:

• Diploma / Degree in Events / Construction Management or any other relevant field.
• 2-3 years of relevant experience in operation (on-site).
• Well-versed with Microsoft Word/Excel/Project.
• Knowledge on furniture, material and finishing will be an added advantage.
• Independent individual.
• Experience in M&E will be an added advantage.

• Data Center Operations Assembler
• Duration - 6months
• Location: Singapore
• Salary: S$2500 to S$3600

In this role you will provide support for the ongoing operations in our data centers. You will replace parts, run cable, populate and depopulate racks, swap tapes and other various manual operations related tasks. You will also work as a member of a larger, coordinated team.

Key Responsibilities:

• Transfer tools, parts, equipment, and supplies to and from work stations and other areas.
• Maintain cleanliness of working environment Assemble/disassemble and populate/depopulate equipment racks.
• Disassemble broken or failed hardware equipment and replace parts per defined process using hand and / or power tools
• Run/install ethernet and fiber optic cable per defined process
• Operate barcode scanners and associated software tools Follow detailed instructions and perform other tasks as directed.
• Must possess a positive attitude and be be able to work well within a team oriented environment

Minimum Qualifications:

• High school diploma. In lieu of education, 2 years of relevant experience. 3 years of general work experience in some skilled (non-technical) field Speak and write English and fluently and idiomatically.
• Strength: Medium to heavy materials handling required e.g. lifting, pushing/pulling, etc. Must be able to exert muscle force to lift at least 50 lbs (23 kg)
• Stamina: Must be able to exert yourself physically over extended periods of time including frequent bending, kneeling, climbing, pushing / pulling and lifting Manual dexterity: Must be able to perform component level repairs on equipment
• Comprehension: Must be able to understand and execute frequent oral and written instructions
• Attitude: Must possess a positive attitude and be be able to work well within a team oriented environment Environment: Must be comfortable working in a physically demanding environment

Shift-work / Holidays: Must be willing and able to be flexible in work schedule, including working holidays and shift based schedules

Job Description & Requirements

• Prepare quotation, delivery order, permit declaration, email to customers or overseas agent.
• Co-ordination and communication with various parties (including customers, carrier, co-loaders and overseas agents).
• Perform vessel space reservation (via phone, email, etc.)
• Monitoring and following up of import/export shipment and checking shipment status regularly.
• Attending phone calls from customers.
• Arranging local handling services.
• To keep all customer records and documents orderly filed and stored ensuring easy access and traceability.
• Handle costings and ensure prompt invoicing to customers & system.
• Perform other duties as assigned by superior.

Job Requirements

• Minimum GCE ‘O’ level or equivalent.
• Minimum 2 years' experience in freight, supply chain or logistics.
• Knowledge of incoterms is a must.
• Knowledge of permit declaration.
• Knowledge in Microsoft Office.
• Able to manage heavy workflow efficiently and well-organised.
• Interpersonal Skills.
• Able to work independently and initiative.
• Team player with sense of urgency
• 5-day work week.

Join our dynamic APAC Preparedness Team as a Preparedness Solutions Advisor and be at the forefront of shaping the future of training solutions in the region! Unleash your potential to drive growth, innovate, and make a meaningful impact with us.

Purpose of the role:

The role primarily focuses on driving revenue growth by identifying and nurturing leads, building strong relationships with customers and stakeholders, and converting opportunities into profitable contracts. It involves thoroughly understanding our services, tailoring solutions to meet customer needs, and securing new members and subscribers to supplementary services. Effective communication, a customer-focused approach, and a proactive attitude are essential.

Additionally, the role involves planning and implementing direct marketing and sales acDrive sales success by meeting and exceeding targets for your assigned accounts, regions, and services.

• Discover and engage potential clients, tapping into both new and repeat business opportunities.
• Reach out to prospects through dynamic cold calls, engaging emails, and strategic networking.
• Qualify leads and arrange meetings to move opportunities forward.
• Partner with your team to craft top-notch, profitable, and contractually sound proposals and presentations.
• Navigate Company procedures (e.g., Financial Authority Matrix) to ensure compliance in contracts, negotiations, and pricing.
• Keep precise records of client interactions and leads in Company's CRM system.
• Manage and nurture relationships with key accounts to ensure long-term success.
• Oversee additional crucial relationships within your region, coordinating effectively with other stakeholders
• Stay ahead of the curve by tracking industry trends and competitor movements.
• Represent Company at industry events and conferences, showcasing our expertise.
• Act as the lead sponsor for bids and tenders, collaborating with the Tender/Proposals Team to ensure alignment with strategic goals and compliance with policies.
• Support the team in handling large tenders when needed.
• Contribute to and execute regional and country-specific sales plans, driving their successful implementation.
• Deliver outstanding customer service by promptly handling inquiries and following up diligently.
• Embrace travel to connect with prospective and new customers/members.
• Champion health, safety, and environmental best practices, promoting continuous improvement for staff and partners.
• Maintain robust quality systems and processes to ensure effective business management.
• Ensure adherence to statutory and company policies, and execute any additional tasks assigned by management.

Additional responsibilities

• Meeting budgeted revenue targets for PTC and ensuring that the APAC PTC business, at a minimum, reaches financial break-even.
• Collaborate with the Marketing team to plan marketing activities within agreed budgets, aiming to meet or exceed target sales volumes and revenues within established timelines. Ensure the Training section of the company website is regularly updated in collaboration with the Marketing Department.
• Handle and closely follow up on all PTC sales enquiries via email, telephone, and personal visits when necessary.
• Partner with the Marketing and Business Development Teams to carry out market research, customer surveys, and competitor analysis, staying informed about general market conditions to continuously refine the Sales plan for business growth.
• Maintain the CRM database with current information on customers who have utilized or may need our Training services.
• Support the APAC Preparedness Solutions Manager in budget preparation for PTC and provide advice on pricing strategy in line with Market Positioning.

Requirements:

• Diploma in business, sales or marketing or related field is an advantage.
• Excellent communication and interpersonal skills.
• Previous success and experience managing client accounts, particularly achieving genuine sales targets
• Proactive attitude and ability to undertake additional tasks and projects as assigned by management.

If you're ready to take on this exciting challenge and help shape the future of OSRL, send your CV and cover letter to [email protected]

Only shortlisted applicants will be notified.

OSRL offers competitive remuneration package which includes perks like a five-day work week, 21 days of annual leave, monthly transportation and flexible benefit allowance, the option to work remotely for up to 50% of the time, international travel and training and development opportunities.

We are a proud adopter of the Tripartite Standards. An initiative that distinguishes Singapore’s progressive employers.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Job Overview:

The OKAM has a clear focus on performance management and improvement of operational efficiency while ensuring that service level agreements are fulfilled.

The OKAM is responsible for customer retention and for contributing to Key Account growth.

The OKAM will expand on customer relationships through shipment data analysis, continuous improvement and optimized service offerings proactively addressing concerns.

Responsiblities:

1. Sustain awarded business and support related growth
2. Drive operational efficiency and performance
3. Prepare operational data and present performance results
4. Develop and control KPIs and improve data quality by proactive collaboration with Cluster Operations
5. Escalate and follow through on operational, data quality and KPI issues by conducting root cause analysis and defining corrective actions
6. Serve as single point of contact for all operational issues and escalations, with a responsibility of updating relevant stakeholders
7. Drive customer satisfaction by implementing value added solutions and continuous improvement projects
8. Implement new lanes of existing key accounts to ensure customer service level agreements are met
9. Maintain customer SOP and ensure communication and training is provided
10. Ensure that the customer set up in Schenker systems is in place including relevant interfaces and reporting solutions.

Qualifications:

1. Has 5 years’ experience with a multi-modal (air & ocean) international logistics company in an operations or client management role is preferred.
2. Advanced knowledge of Microsoft® Office Software required
3. Knowledge of DB Schenker TMS (TANGO) is preferred
4. Project and Change Management

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

Job Description:

• Advise appropriate service/repair requirements to meet customer needs.
• Act as a key communication link between customers and the workshop to ensure responsiveness.
• Monitor job progress and update customers on repair status.
• Responsible for daily intake of cars for servicing
• Provide excellent customer service to customers
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

· Basic vehicle knowledge is required for this position.

· Great teammate with initiative and a positive attitude towards learning

· Self-motivated individual with a strong sense of responsibility

· Preferably, a valid class 3 driving license would be an advantage

Job Summary:

The Sales Operations Management Assistant supports the sales operations team by assisting with the coordination, planning and execution of sales activities. This role involves handling administrative tasks, analyzing sales data, preparing reports, and ensuring smooth communication between the sales team and other departments.

Key Responsibilities

1. Administrative Supports:

• Maintain and update sales databases and records.

• Handle correspondence, emails and other communications on behalf of the sales operations team.

2. Sales Data Management:

• Collect, organize, and analyze sales data to support decision-making processes.

• Prepare regular sales reports, dashboards, and presentations for management.

• Ensure data accuracy and integrity within the CRM and other sales systems.

3. Process Improvement:

• Identify areas for improvement in sales processes and workflows.

• Assist in the development and implementation of new ales strategies and procedures.

• Provide training and support to the sales team on new tools and processes.

4. Coordination and Communication:

• Facilitate communication between the sales team and other departments, such as marketing, finance, and customer service.

• Coordinate and manage sales events, trade shows, and promotional activities.

• Support the onboarding process for new sales team members.

5. Customer Relationship Management:

• Assist in Managing customer accounts and relationships.

• Handle customer inquiries and provide timely and accurate information.

• Support the sales team in building and maintaining strong customer relationships.

6. Sales Performance Monitoring:

• Track and analyze key sales performance metrics.

• Provide insights and recommendations to improve sales productivity and effectiveness.

• Monitor sales targets and quotas, assisting the sales team in achieving their goals.

7. Miscellaneous:

• Perform other duties and special projects as assigned by the Operations Manager.

• Stay updated on industry trends and best practices in sales opetations.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.

• 2+ years of expenience in a sale support or administrative role, preferably in sales operations.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Strong analytical and problem-solving skills.

• Excellent organization and multitasking abilities.

• Effective communication and interpersonal skills.

• Detail-oriented with a high level of accuracy.

• Ability to work independently and as part of a team.

• Able to work retail hours/shifts

Job Purpose

· Responsible for servicing laundry customers,

· Monitoring daily laundry operations to ensure hospitals have enough linen turnaround & linen quality fulfill hospital requirements

Supervise and train inmates on Tailor operations

Major Duties and Responsibilities

· Actively support laundry operations in meeting hospitals’ linen requirements like quality.

· Handle hospitals’ requirements and feedback.

· Basic knowledge of sewing and mending is a added advantage but not a requirement.

· Ensure a smooth daily Tailor operation by maximizing capacity to achieve daily target.

· Liaise with other laundry officers to ensure hospitals’ requirements are met.

· Work closely with Prisons to resolve issues faced by Tailor workshop.

· Supervise inmates’ daily works and ensure linen quality meet hospital’s requirements. Training inmates on laundry operation and build-up their confidence on job.

· To instil the right value attitude and mind set to inmate in order to change their habit, behaviour and change their life other than just train them on the technical skills.

· To ensure Workplace Safety & Health regulations are adhered to.

· To maximize production capacity, productivity and quality.

Any Other Duties

· Any other tasks or duties assigned by Senior Manager, Operations (Changi)

We are seeking a highly motivated individual who wishes to grow their career in the logistics and supply chain industries. The Operations Specialist role will play a pivotal role in managing and optimizing regional logistics operations, ensuring seamless coordination, cost-effectiveness, and customer satisfaction throughout the supply chain.

Responsibilities

Depot Management

• Steer sorting and inspection process standardization to meet quality expectation
• Conduct SOP training and process audit in assigned depot
• Drive smooth and effective turnaround of Goodpack containers with optimum cost management
• Monitor inventory holding in assigned depot to improve fleet utilization rate
• Champion and drive inventory accuracy in assigned Depot.

Import

• Track list of import shipments arriving at port and ensuring documents availability
• Prepare and provide shipping documents to agents / liners
• Liaise with agents on application of custom permits
• Follow-up and resolve all clearance issues
• Ensure system transaction is updated accordingly

Export

• Liaise with depot operator on export requirements
• Ensure system transaction is updated accordingly
• Perform freight booking for export
• Ensure that all shipping documents and permits are processed accordingly, and Bill of Lading is uploaded to system

Local Deliveries

• Maintenance of trucking rates
• Review that cost are correctly included in the system
• Work closely with Order Fulfillment team on order amendment, cancellation or replacement
• Review with Order Fulfillment team to ensure all customers orders are delivered on-time.
• Main contact point of outsourced transporter, bridging the communication with internal (Order Fulfillment team) and external (depot operator) stakeholders

Others

• Work with Regional Operations Executive/Manager to conduct performance review with 3PL vendors
• Develop collaborative relationships with both external and internal stakeholders
• Undertake ad-hoc duties and tasks as and when required

Requirements

• Diploma/Degree in Supply Chain or Logistics with minimum 2 year of relevant working experience.
• This role required regular travel to the warehouse (Tuas).
• Hands-on operational experience particularly in container yard or multi-client warehouse is a plus
• Proficient in troubleshooting with strong problem-solving skills.
• Ability to work independently with minimal supervision
• Computer literacy – Microsoft Office, Outlook and etc.
• Knowledge in OHSAS 18001/SS506, ISO 9001, Lean / Six Sigma will be advantage.
• Proven ability to prioritize and meet time frames.

“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”

Job Scope for Operations Assistant

1) Prepare shipping documents for export of cargo. House waybill (HAWB) and Master waybill (MAWB) 2) Print cargo label for cargo for Export.

3) Ensure correct rates executed on AWB.

4) Send pre-alert email to oversea office after documents executed.

5) Check all cargo are lodged into terminal at end of day.

6) Handle problem arise during lodgement promptly.

7) Send Shipper's AWB after execution.

8) Ensure all shipment for exported are correct and DG cargo are declared correctly.

9) Ensure all documents executed are correct and pre-alert sent for all MAWB and HAWB. ** On job training will be provided.

Responsible for leading the operations team within the APAC region, defining a range of solutions and services to enable internal customers to be as productive as possible whilst providing an intuitive, efficient, and consistent user experience.

Job Descriptions

• Manage all Digital Workplace, Infrastructure and Operations across the region, including budgeting, integration processes (such as Incident and Problem Management, service requests, change enablement) in partnership with service providers and delivery teams
• Escalation points for Infrastructure & Operations related issues and queries in APAC region
• Support defining, and developing schedules, activities, estimating resources and activity for team projects
• Assist in the transformation of Digital Workplace, Infrastructure and Operations into a lean, automated industrial service delivery model
• Oversee and manage the quality of delivery of external service providers to ensure that objectives and service levels are met, and internal regulations are complied with.
• Technologies responsible for supporting, maintaining connectivity, Servers and storage and cloud services (Active Directory, Azure, VMware, Backups etc)
• Planning and managing the IT infrastructure and in alignment with the global IT strategy and standards.
• Support defining and developing schedules, activities, estimating resources and activity for team projects

Job Requirements

• A relevant qualification with at least 8 years of related experience
• Experience in managing a team in overseeing delivering services to end-users/internal customers, with a strong focus on operational analytics, end-user experience monitoring
• Experience in budget management, vendor management, and managing competing priorities
• Demonstrates proficiency in optimizing and monitoring connectivity and infrastructure, emphasizing cost-effectiveness and user satisfaction
• Effective communicator with stakeholders at all organizational levels, adept at simplifying technical issues and leveraging digital workplace technologies to enhance productivity
• Familiarity with Windows system administration, Active Directory, Windows Server 201x, and Microsoft Cloud platform with emphasis on Azure, ideally within a global organizational context