Job Title: Unilever International – Supply Chain Head of Planning & Operations

Department: Unilever International

Profession: Supply Chain

Location: Singapore

Main Job Purpose:

Supply Chain Operations includes the processing, and operational control towers for managing all transactions pertaining to import-export operations, including customer service, supply planning, order processing, invoicing, and documentation.

Managing the overall supply planning Planning function for Singapore based business verticals in Unilever International. Key job scope includes:

• Operational Supply Planning
• Capacity Interlocking to support business growth (both medium term and long term)
• Sourcing Network Optimization
  Inventory PlanningPerformance Management
• Implement Digitization

ROLE RESPONSIBILITIES:

To be the key point of accountability for the functioning of the Control Tower, which comprise of Unilever staff located in Singapore as well as an outsourced team.

• To be the custodian of all master data for the cross-border flows.
• Prepare a blueprint and project funnel for E2E operational capability program: Take survey and look at different KPIs and priorities for impact.
• Management of Outsourcing partner for transactions processing.
• To assess requirement of resources (in-house and outsourced) for the processing and control tower operations, Documentation management with the increase in volume of operations at the SC Ops unit and take necessary action to de-couple growth from back-office cost.
• Lead process improvements and change management as part of digital and transformation programs.
• Support new business models, acquisitions/divestitures, and any other projects requirements as an enabler to UI growth.
• Provide leadership, oversight, and guidance to E2E SC Teams located in Singapore.
• Responsible for development and performance management of all direct reports
• Represent the SC within Singapore, building and developing relationships with Marketing, Finance, Business Development and key Customers/Clients
• Business partnering business team to maximize turnover from SC network.
• Partner with Central Transformational, Planning, Logistics and Service Excellence Teams to drive continuous improvement and digitization agenda in Singapore region.
• Be part of Global SCLT & improve and deliver global S&OP and LTCP agenda.
• Conduct effective dialogue on assumptions and articulation of facts and evidence.
• Negotiate and influence the local decision-making process as part of S&OP
• Optimize global logistics operations and costs considering global logistics industry challenges.
• Represent our entity in the upstream Supply Chain, building and maintaining relevant relationships with Sourcing Units to deliver high performance.
• Identify, develop, and drive Singapore sourcing resilience program with Central Team to ensure supply to global markets
• Managing supply chain cost by optimizing network

Overall: Drive a UI-fit I Ops design – Structure, Ops with tech backing it.

Project Management

• Work with market leads to ensure all new product launches are achieved on time and minimize impact to service, cost, inventory and operational effectiveness.
• Business partner commercial team to ensure maximize turnover in each geography by analyzing gaps in supply plan and come up with mitigation plans.

The roles of duties are not exhaustive and may change according to business requirements.

ROLE QUALIFICATIONS:

Preferred

• FMCG experience PREFERRED Candidates with APICS certification.
• Process Excellence / Six Sigma Certification
• Import-export operations, Customer Service, Supply Planning, Documentation management
• Business process mapping and re-engineering
• Root cause analysis and problem-solving ability
• Ability to work with outsourced partners and managed them through SLAs.
• Digital transformation and change management

Essentials

• Bachelor’s degree in Engineering, Business, or related field.
• 15 or more years’ experience in Supply Chain with at least 7 years of management experience.
• E2E supply chain experience ideally within customer service, planning and logistics.
• Ability to work in a fast-paced environment
• Ability to operate as a global virtual team
• Strong commitment to Customer Service through Requirements Planning, and a thorough understanding of the impact of their activity on the company and the customer’s businesses.
• Strong communication as well as excellent team working skills
• Strong Business Acumen including finance, market, business and customer
• Simplification and Agile mindset
• Consumer and Customer Focus
• Analytical thinking
• Creativity
• Strong interpersonal and influencing skills to manage multiple stakeholders
• Detail-oriented with excellent analytical and quantitative skills
• Strong organizational skills
• Excellent written and spoken communication in English
• Advanced Excel Skills
• Continuous improvement mindset
• Experience in international operations
• Familiar with multicultural and international environment

Travel:

(Please make it clear if the job will require travel within the country or abroad and give an idea of how often the candidate will need to be away from home.)

Could include some travel; need basis only.

General Administrative Support:

• Support various administrative tasks, such as photocopying, filing, data entry, and preparation of sample reports.
• Phone call management and handling office mail
• Provide general support to visitors.
• Keep track of pest control, photo-copier servicing maintenance, etc.
• Assist with other ad-hoc operational duties as assigned.

Delivery and Inventory Management:

• Arrange and prepare the delivery of items from inventory
• Check and verify the accuracy of the quotation listed on the delivery invoices.
• Manage and maintain office supplies

Job Requirements

• Candidate possesses at least a Diploma in Business Admin or related discipline.
• Minimum 2 years of relevant experience
• Detail-oriented and organized.
• Positive attitude, and willingness to learn.

1. Monitoring and Optimization:

- Oversee real-time data monitoring to ensure the seamless functionality of our products and services.

- Identify and promptly address potential issues to maintain optimal performance standards.

2. Technical Support and Assistance:

- Provide comprehensive technical support and assistance to team members, covering areas such as system replication, installation, report generation, and feedback monitoring.

- Proactively troubleshoot technical issues, collaborating with the team to implement effective solutions.

3. Product Enhancement:

- Spearhead the suggestion and implementation of improvements to existing products and services, actively contributing to ongoing innovation and enhancement.

- Explore opportunities for the creation of new products and services, aligning with organizational goals and market demands.

4. Cross-functional Collaboration:

- Collaborate seamlessly with cross-functional teams to ensure the success of products and services throughout their lifecycle.

- Foster effective communication and cooperation among different departments to achieve shared objectives and enhance overall organizational effectiveness.

5. Documentation and Reporting:

- Develop technical documentation, presentations, and reports to communicate insights, progress, and recommendations effectively.

- Maintain meticulous records to support informed decision-making and future reference

Job Description:

• The site Operation Manager reports directly to the company's Operation Director.

• He/She will oversee the company's day-to-day operation work onsite which comprises activities that coordinate the essential functions required to manage their workflow and achieve goals.

• Their primary duties include overseeing operation employees, implementing communications procedures between departments/vendors/clients, and developing strategic initiatives to improve efficiency throughout the business.

**

Job title: Assistant Site Operation Manager (Operations).

**

Job Summary:

A Site Operation Manager is a busy person with a range of duties that include the following:

• Making sure that all operations run smoothly and align with quality standards.

• Ensuring safety of staffs/works onsite.

• Overseeing the handing over of the projects onsite to ensure payments can be collected.

• Implementing procedures regarding improvements of the operations and staffs.

• Employing means to keep company costs down

• Conducting operation staffs performance reviews and motivating staff

• Managing market initiatives and maximize business performance to reach the customer and company goals

• Achieving better business practices

• Ensuring safety of staffs onsite.

**

Responsibility and Duties:

• 8.00 am - Ensure that the 1st parties are ready with tools and materials for site work.

• 8.30 am - Do roll call and briefing to ensure all operation staffs do work as per planning.

• 9.00 am - Move to the sites

• 10.00 am - Do QC at the site and liaise with the client and vendors

• 12.00nn - Lunch break

• 1.00 pm - Back to the office and do planning/update of the site work

• Make sure all work up to date as per planning.

• Make sure vendors meet the requirement of the contract

• Make sure purchases are made on time and be delivered to the site

• Communicate with the client/vendors

• Communicate with the administrative staff

• 5.00 pm - Follow up with team members about the work on-site and do necessary planning/changes if there is a need.

• 6.00 pm - End of day report to the Operation Director.

**

Qualification: Degree Holder

***

Experience in Renovation work: 6 years and above

Skills and Ability:

• Know-How skills: A Site Operation Manager needs to be able to ensure that the renovation work is up to standard and quality.

• Leadership and motivational skills: A Site Operation Manager needs to be able to motivate a team and provide specific goals

• Good communication skills: An effective Site Operations Manager must be able to communicate on different levels with people. Being able to get a message across to staff, superiors and customers is an essential skill that is put to the test daily.

• Problem-solving and conflict management skills: Since most working environments will have some sort of conflict either internally or with clients, the Site Operations Manager will need good conflict management skills to resolve conflict.

• Accountability: A Site Operations Manager is responsible for a number of business aspects, as such he or she needs to have a sense of accountability.

• People management and motivation: Companies only get things done when the staff is motivated. A successful Site Operations Manager knows how to build a strong team and develop positive relationships by understanding and addressing the individual needs of staff.

• Delegating skills: The difference between a happy and successful Site Operations Manager compared to a successful but unhappy Site Operations Manager is the ability to get things done through others and to know how and when to hand over tasks to team members.

• Able to work under pressure: Since a Site Operations Manager has to look after a number of things, there will be stringent deadlines to meet. It is important that a Site Operations Manager can effectively work even under pressure situations.

Salary and Benefits:

• Salary starts from $2500 to $3500

• NO OT claimable as this is a Managerial Position

• Benefits: as per MOM requirements

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes. Our team spanning 3 countries (Singapore, Indonesia, and India) operates in an open, fast-paced environment where every team member is recognized for their skills and accomplishments, rather than their designations.

About the Role

As an Operations Associate, your primary goal is to support Singapore Operations and the delivery of RushOwl’s Transportation Solutions.

You’re the behind-the-scenes hero who is always seeking to make things efficient & convenient for others. You thrive in a fast-paced work setting and are open to communicating with all stakeholders across our passenger-driver ecosystem.

You are confident in building and maintaining a brand that our passengers trust and love. You have strong evidence of strong leadership and task management skills.

So what does a typical workweek look like for you?

1. Assist in the Area Planning process.
2. Assist in Resource Deployment to ensure trip fulfillment is met.
3. Participate in managing vehicle stakeholders to make sure satisfactory services are provided.
4. Rapidly execute, iterate and adapt to ensure that our implemented projects run smoothly.
5. Exercise Documentation Practices to ensure all data/information is documented timely for future actionable case studies.
6. Conduct detailed transportation analysis, with the consideration of trip service levels, constraints/time windows

Our Ideal Candidate

We’d love to chat with you if you meet the following criteria:

Personality

• Independent, Data-Driven & Self-Starter: You will need to coordinate multiple projects concurrently, completing your tasks dutifully with minimal supervision time efficiently.
• Open and Articulate: You will need to provide live, sincere feedback to the management team.
• Humble and Receptive: You will need to be receptive to feedback and be able to learn from the points given.
• Creative Thinker: You are an out-of-box thinker, who is able to find creative solutions for issues.

Skillset

• Strong Communication and Presentation Skills: You will need to communicate clearly and effectively with our team.

Education Requirements

• Tertiary Education

How do we take care of you?

1. Mentorship, Training, and Regular Feedback(s)
2. Your insights and suggestions will be heard (be it a small iteration or an entire business flow)
3. Productivity and Tech Goodies (Equipment and Peripherals Provided)
4. Paid Leaves
5. Fully-Stock Pantry (Tell us what you’d like and we’ll stock up for you too!)

Other Important Information

• This is a Full-Time Role, applicable to those in Singapore.
• You will report directly to the senior management team of RushOwl.

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title:

Head of Operations

As the Head of Operations, you will play a pivotal role in driving operational excellence, scalability, and efficiency across the organization. This individual will collaborate closely with cross-functional teams to streamline processes, enhance productivity, and contribute to the overall success of RegASK. The ideal candidate is a strategic thinker, possesses strong leadership skills, and has a proven track record of optimizing operations in a fast-paced SaaS / Tech-enabled environment. This is a transversal role which includes revenue operations and content operations. You will be working closely with our CEO, Chief Product & Technology Officer and Head of Finance.

Key Responsibilities:

1. Operational Strategy:

· Develop and implement a comprehensive operational strategy aligned with the company's goals and objectives.

· Drive initiatives to optimize processes, reduce costs, and improve overall operational efficiency.

· Develop and implement operational strategies aligned with organizational goals and objectives.

2. Revenue operations:

· Collaborate closely with sales, marketing, and customer success teams to ensure alignment of revenue goals. Act as a bridge between departments, facilitating communication and addressing operational challenges.

· Revenue strategy:

o Work in collaboration to develop and implement a comprehensive revenue operations strategy aligned with the company growth subjective.

o Collaborate with sales, marketing, and customer success teams to optimize revenue generation processes.

· Sales process optimization:

o Analyze and optimize the end-to-end sales process to improve efficiency and accelerate deal cycles.

o Implement tools and technologies to enhance sales productivity and performance.

· Forecasting & Budgeting:

o Collaborate with finance to develop accurate revenue forecasts and budgets.

o Monitor performance against targets and implement corrective measures as needed.

3. Team Leadership:

· Lead, mentor, and inspire a high-performing operations team.

· Foster a culture of collaboration, innovation, and continuous improvement.

· Establish clear performance metrics and goals for the operations team, ensuring alignment with company objectives.

4. Process Optimization:

· Identify and implement process improvements across various departments to enhance workflow and efficiency.

· Work closely with department heads to analyze current processes and recommend enhancements to drive scalability.

· Implement best practices and standards for operational excellence.

· Identify and pursue opportunities for process improvement and cost optimization.

· Ensure seamless coordination and alignment of operational activities with overall business objectives.

5. Data Analysis:

· Utilize data-driven insights to make informed decisions and drive operational improvements.

· Implement key performance indicators (KPIs) to measure and track the success of operational initiatives

6. Risk Management:

· Identify and mitigate operational risks that may impact the business and develop strategies to mitigate them.

· Develop and implement contingency plans for critical operational functions.

Requirements:

· Bachelor's degree in Business Administration, Operations Management, or a related field.

· 10 years of experience in senior operations role, within a SaaS or technology driven company.

· Familiarity with Technical and software proficiency

· Tech tools relevant to this position

· Strong leaderships and team management skills.

· Excellent analytical and problem-solving abilities.

· Effective communication and interpersonal skills.

· Project management and organisational skills

· Experience with Series A and Board participation will be an added advantage.

· Strategic thinking & Cross functional skills

· Knowledge of LifeScience / Software industry is a plus

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Head of Operations, please submit your resume for consideration.

Please include, Head of Operations application on the subject line.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Overview of role

P&G has established Singapore’s the largest private research facility in the heart of Biopolis, Singapore’s Life Sciences Hub. In this role, you will specialize in image and multi-omics analysis. You will also be responsible for developing and implementing cutting-edge AI models and tools to analyze and integrate diverse biological data, including but not limited to images, genomics, transcriptomics, proteomics, and metabolomics data. If this sounds exciting to you, read on!

Your team

Located at the P&G Singapore Innovation Center, you will be part of the Global BioScience organization. You will have the opportunity to work in global & regional multi-functional teams and engage with both internal and external partners.

How success looks like

• Innovation and Problem Solving: Successfully applying computational techniques to address complex biological questions or challenges to reveal business applicable insights.
• Algorithms and Models for Real-world Application: Develop & integrate algorithms, models, and methodologies that solve complex AI problems or improve the performance of existing AI systems is a crucial success criterion. Successfully translate the models into practical applications that can be scaled and used in real-world scenarios.
• Data integration and Management:. Develop data ETL pipelines and tools that help to automate data integration/management, visualize complex data, or provide a platform for data sharing.
• Collaborations: Building successful partnership with experimental biologists, data engineers, and internal/external collaborators that can lead to interdisciplinary breakthroughs. The ability to bridge the gap between computational analysis and biological experimentation is highly valued.
• Continued Learning: Demonstrate a commitment to staying updated with new methodologies, technologies, and research trends is important for long-term success.

Key Responsibilities

• Image Analysis: Develop and implement algorithms and computational pipelines for the analysis of biological images, including microscopy, clinical images, and other imaging modalities.
• Multi-omics Data Analysis & Integration: Apply state-of-the-art computational methods to analyze and integrate diverse biological datasets, including but not limited to genomics, transcriptomics, proteomics, and metabolomics data.
• AI and Machine Learning: Utilize AI and machine learning algorithms to uncover patterns, correlations, and predictive models from multi-dimensional biological datasets, enabling a better understanding of biological processes and mechanisms. These may involve feature selection, dimensionality reduction, clustering, and predictive modelling.
• Data Integration: Work on integrating image data with other biological data types to comprehensively understand biological systems and mechanisms.
• Data Management: Design and optimize databases to efficiently store and retrieve multi-omics and image data. Ensure data integrity and security while facilitating easy access for researchers.
• Collaborative Research: Collaborate with experimental biologists and other researchers to design experiments, analyze data, and interpret results in a multidisciplinary environment.

Job Qualifications

• Masters or Ph.D. in Computational Biology, Bioinformatics, Computer Science, or a related field.
• Proficiency in programming languages commonly used in computational biology, such as Python, or R.
• Experience with AI and general-purpose machine learning techniques and libraries.
• Knowledge of database management and data integration methodologies.
• Understanding of statistical methods for analyzing biological data.
• Familiarity with image analysis and relevant software packages. These analyses may include image segmentation, feature extraction, object detection, and tracking.
• Proficiency in utilizing bioinformatics databases and resources for biological data analysis.
• Strong analytical and problem-solving skills, with the ability to interpret complex biological data.
• Understand historical and cutting-edge approaches in computational biology, bioinformatics, and AI and incorporate the right methodologies for the job.
• Excellent communication skills to collaborate effectively with interdisciplinary teams and present findings to stakeholders

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

· Position: Service Manager

· Location: Tuas (company transport provided)

· Working hours: Monday to Friday (8.30am - 4.30pm)

· Salary (commensurate with experience): Up to $6,000 + OT Payable + AWS + 14 Days Annual Leave + Transport Allowance + Meal Allowance

· Duration: Permanent

· Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

· To guide and lead day-to-day operations of the service team

· Product delivery training to distributors and customers

· Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls

· Carry out field services at site in local and ASEAN countries

· Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue

· Furnish warranty claims and quality report to drive quality improvement on our products

· Any other ad-hoc duties assigned

Requirements:

· Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry

· Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram

· Possess valid Class 3 Driving License

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

What we’re looking for

Are you a Digital Solutions Advisor with a passion for innovation and the maritime industry, one of the fastest-growing and rapidly evolving sectors today? If so, we have an exciting opportunity for you to join our team.

What we offer you

• Global Organisation
• Collaborative working environment
• Employee Inpatient and Outpatient Medical Benefit
• 18 days Annual Leave
• The opportunity to work for an organisation that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes

The role

OneOcean specialize in maritime data and believe in a Total Voyage approach that unites data, processes, and workflows to create a flexible and easy-to-use platform for appraisal, planning, reporting, and monitoring. As a Solutions Engineer, you will be a key member of our team, working closely with our clients to understand their unique challenges and design custom solutions that leverage our platform to address their specific needs.

You’ll collaborate with our sales, product, and marketing teams to develop and present technical solutions that solve business challenges. You will use your expertise to help our clients unlock the full potential of our platform, enabling them to streamline their operations achieve business goals.

We are looking for a dynamic individual with excellent communication and interpersonal skills, who can build and maintain strong relationships with both internal and external stakeholders. If you are passionate about technology, enjoy working in a fast-paced environment, and want to make a difference in the maritime industry, we would love to hear from you!

Here’s what your day-to-day will look like in this role:

• Collaborating with the sales team to provide detailed product information and knowledge to existing and potential customers
• Develop a deep level of product knowledge and skillfully answer product and industry-related questions during the sales cycle
• Create and deliver proposals and presentations that meet customer requirements and objectives
• Frequent travel to customer sites and industry events
• Stay up to date with industry trends and best practices including competitive differentiation and positioning
• Liaise with Marketing & Product Teams to help define development priorities and marketing collateral based on market requirements and growth opportunities

What you bring

• Maritime experience with strong understanding of navigation and compliance
• Degree in related field
• Previous years of experience in a similar role, such as software ERP software development/sales, or technical consulting in product development
• Analytical and problem-solving skills
• Communication and presentation skills
• Interpersonal skills (Ability to build and maintain strong relationships with customers, partners, and internal teams)
• Understanding of sales cycle and solution selling processes

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply

We hire people with a wide variety of skills, experience, and backgrounds. This includes people with disability, women, people identifying as LGBTIQIA+, culturally and linguistically diverse people, careers, and other varied groups.

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.

If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

We care, we share, we do the right thing

If you have further questions about this role, please contact us at [email protected] and we will respond to you as soon as possible.

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

• Position : Logistics / Operations Executive – Up to $3,400 - Changi South
• Location : Changi South
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.30PM
• Salary (commensurate with experience) : Up to $3,400 + Performance Bonus + AWS + Medical Benefits + 10 Days AL
• Duration : Perm
• Industry : Logistics

Responsibilities:

• Assist Operations Manager in supervising daily operations of organization.
• To handle some groundwork jobs, presales activities such as quotation preparation and pricing agreement application with suppliers & customers.
• Responsible for working with customers to fulfil their orders / shipments
• Liaise closely with customers, to ensure prompt & accurate order processing & shipments
• Ensure proper documentations are being file and organise
• To resolve disputes & complain arise out of deliveries
• Plan, schedule, organize and assign jobs daily
• Assist the Operation Manager to monitor the vehicles' servicing/maintenance schedule and arrange accordingly
• Ensure all drivers and delivery assistants comply to SOPs
• Display professional attitudes towards customer
• To coach/mentor staff to bring about positive mindset and attitude that is required for work within the organization
• Work closely and maintain cordial relationships at all times with all other departments’ personnel.
• Positive problem-solving attitude
• Any other ad-hoc duties assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivanlent
• Minimum 2 years of relevant experience
• Proficient in Microsoft Office
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Greeting customers at the front desk and providing exceptional service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Serving as the point of contact for sales hotlines and inquiries, efficiently addressing customer queries and providing information.
• Demonstrating meticulous attention to detail when handling customer data.
• Managing and distributing sales leads in accordance with company standards.
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers.
• Generating monthly sales lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 6-days workweek (Mon-Sat: 8.30am to 6.00pm)

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monitoring & updating attendance of employees' records and maintaining a proper filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Class 3 License

As a Software Developer, you will be a key player in designing, implementing, and maintaining software solutions that facilitate the analysis and interpretation of scientific data. This role offers a unique opportunity to contribute to the development of cutting-edge tools and applications that empower our stakeholders in their pursuit of groundbreaking discoveries.

Key Responsibilities:

• Scientific Platform development: Design, develop, and maintain a platform for research using HPC and artificial intelligence (AI) technologies.
• Workflow development: Implement software systems, tools, and algorithms with relevant databases and develop workflows that support the analysis, visualization, and interpretation of large and complex scientific data sets. Organize workshops and tutorials to facilitate uptake of these workflows by NSCC users.
• Partnerships: Develop and maintain partnerships with academic, research, government, and industry partners, to ensure the successful integration of HPC and AI technologies into their research and development activities.
• Upskilling: Stay up-to-date with the latest developments in HPC and AI technologies, and identify new and innovative ways to leverage these technologies to support scientific research.
• Collaboration: Collaborate with scientists, engineers, and other stakeholders to identify and solve complex technical challenges, and to design and implement innovative solutions.
• Planning: Contribute to the development and implementation of project plans, schedules, and budgets, ensuring that resources are allocated effectively and efficiently to meet the needs of the organization.
• Reporting: Communicate findings through presentations, and reports for NSCC as well as stakeholders/collaborators.
• Quality assurance: Ensure compliance with relevant regulations, policies, and best practices, and implement measures to protect the confidentiality, integrity, and availability of HPC and AI systems and data.

Qualifications:

• Bachelor"s/Master"s/PhD degree in Data Science, Computer Science, or a related field.
• Proven experience in Singularity or similar workflow design, development, and optimization.
• Proficiency in relevant programming languages (e.g. SQL, BASH, C/C++, Fortran, Javascript, Python).
• Experience with Linux development environment and toolchains (e.g. GCC, Clang, Intel compilers).
• Experience with server-based and high-performance computing.
• Familiarity with bioinformatics tools and resources, and an understanding of biological data types and formats.
• Familiarity with Linux command line, system administration, scripting, and software tools.
• Familiarity with performance and memory profiling tools, and debugging tools.
• Familiarity with software version control process and tools (e.g. git, github, gitlab).
• Strong problem-solving skills and the ability to work collaboratively in a dynamic team environment.

RESPONSIBILITIES

• Provide expert advice to on-board new users to NSCC’s systems.
• Engage with new researchers, communities and disciplines with data-intensive computing.
• Translate user requirements into optimal computational work plans.
• Assist in the design of NSCC's HPC systems, including benchmarking NSCC workloads on various platforms and recommending the most suitable architecture for the research community.
• Design and implement scalable and performant HPC software infrastructure with ease of maintenance.
• Analyse system and user job data for efficient resource allocations and management.
• Profile and optimise the user applications and workflow on the NSCC's HPC systems.
• Develop HPC utility and automated testing tools for NSCC's HPC systems.
• Develop HPC user guide and best practice guide documents for NSCC's HPC systems.

QUALIFICATIONS

• Master or Bachelor degree in the field of computer science, computer engineering, or other relevant areas.
• Proven working knowledge of HPC system and software.
• Experience with HPC development toolchain and scientific application software stack (GCC, oneAPI, AOCC, AOCL, MPI, CUDA, HDF5, NetCDF, MKL, and FFTW) for building HPC software is essential, knowledge in using Spack or EasyBuild is a plus.
• Strong programming skills in C, C++, and Python, familiar with Fortran programming is a plus.
• Good knowledge and experience in HPC performance optimization and troubleshooting.
• Familiar with HPC job schedulers (PBS or SLURM), OpenMP & MPI, and container technologies (Docker or Singularity).
• Familiar with scripting languages, Linux and HPC profiler & debugger tools e.g. AWK, Bash, Perl, Conda, GDB, Git and IPM.
• Familiar with HPC storage e.g. GPFS and Lustre.
• Demonstrated good team play spirit and high-level problem solving skills.
• Demonstrated effective communication skill including the ability to articulate technical concepts to a diverse range of clients.
• Demonstrated ability & willingness to contribute novel ideas and approaches in support of research community.
• To be considered for a senior position, the candidate should have at least 3 years of relevant experience in a similar position and environment.
• Familiar with AI software stack (PyTorch and Tensorflow) and programming is a plus.
• Familiar with database technology (MySQL, Cassandra, etcd, MongoDB and Redis) and programming is a plus.
• Good knowledge and experience in HPC analysis and data analytics is a plus.

Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monitoring & updating attendance of employees' records and maintaining a proper filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Class 3 License

• Position: Healthcare Operations Manager/Assistant Manager | Up to $7,000 | Novena
• Location: Novena Square
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $7,000 + Performance Bonus (UP TO 3 MONTHS) + Annual Leave Starting from 18 Days + Medical/Dental $700/year + Transport allowance Reimbursable
  Duration: Permanent
• Industry: Healthcare | Specialist Clinics
• Career Advancement: YES

Responsibilities:

• Devise, implement and monitor clinic SOPs
• Drive P&L and hiring of clinic staff
• Role model for clinic staff and perform coaching duties
• Build people to people relationships
• Be creative and improve upon existing workflows and processes
• Act swiftly on clinic issues to ensure smooth business operations
• Prepare data and information needed for presentation to management
• Attend senior level meetings (where applicable)

Requirements:

• Minimum Degree in Healthcare or Business Minimum 5 years of relevant Clinic or Hospital Healthcare experience in Singapore.
• Candidates with O&G or Paediatrics healthcare experience (public or private sector) will have an added advantage
• Candidates experienced in managing big teams across multiple work locations with have an added advantage

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Greeting customers at the front desk and providing exceptional service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Serving as the point of contact for sales hotlines and inquiries, efficiently addressing customer queries and providing information.
• Demonstrating meticulous attention to detail when handling customer data.
• Managing and distributing sales leads in accordance with company standards.
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers.
• Generating monthly sales lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 6-days workweek (Mon-Sat: 8.30am to 6.00pm)

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities and Duties:

Departmental Activities

• Coordinate department and hospital meetings for the department and head of department;
• Facilitate staff on-boarding activities;
• Manage Operations Department Microsoft SharePoint infrastructure;
• Digitization of department paper records;
• Provide secretariat support to Workplace Safety and Health (WSH) Council;
• Provide secretariat support to the Hospital Food Service Committee (FSC);

Quality Improvement

• Assist in tracking department KPIs;
• Implement department improvement projects;

Inventory

• Manage department inventory control and maintenance;
• Assist with assets management;

Staff Activities

• Handling of Operations Department for social and recreational activities
• Manage Department Welfare Activities;

Admin

• Organize workshop/events for internal and external speakers;
• Provide general and admin support to Operations department;

Job Requirements:

• “A” level passes or diploma in administration or have relevant work experience in related field.
• 5 years working with administrative experience (preferably in healthcare setting).

1. HE Programme Delivery: Ensure operational success of the programmes through maintaining effective communication with all stakeholders including but not limited to university partners, lecturers, students, alumni and government authorities.

2. Operation Coordination with University

Partners/Academics: Assist Resident Director in creation and implementation of orientation and academic development programs/workshops and promote the services by SIM Student Development to ensure students are well supported throughout their studies at SIM.

3. Student Support:

• Ensure successful transition and smooth progression for students by providing them with appropriate academic advisement to satisfy University Partner's Degree requirement; and academic counselling to students with academic difficulties.
• Discuss the educational and career objectives suited to the student’s demonstrated abilities and expressed interests. Advisors help students understand the relationships among the courses, programs, undergraduate research opportunities, and other academic experiences provided by the university. Help the student become an independent, self-confident decision maker, able to solve problems that arise in pursuit of their educational goals.
• Assist the student in planning a course of study and give advice about courses and adjustment of course loads. The advisor will inform the student about their exemptions/transfer credits; prerequisites for subsequent courses in the student’s programme.
• Work with Resident Directors to review students’ academic performance and carry our interventions for at-risk students.

4. Process Innovation: Review processes and suggest improvement plans that will enhance student learning experience.

5. Marketing and Recruitment: Actively engage prospects and present accurate information at all marketing and recruitment events.

6. Programme Review: Compile data for programme reviews (internal and external).

Authorities: Role Types

1. Cross-Functional Role Relationships: Support and be involved in cross-division, SIM-wide projects or tasks.

We regret that only shortlisted candidates will be notified.

We are looking for suitably qualified Operations Executive to join our “Applications & Operations” team. You will have the opportunity to learn from maritime domain experts and work with young tech enthusiasts who are passionate in making an impact in the maritime industry.

Job Description:

• Responsible for handling daily shipping operations, including port expenses/disbursements
• Close follow-up and liaising with customers to ensure smooth operations
• Swift attention and response to customer’s enquiries
• Responsible to resolve conflicts, problems to achieve excellent customer service
• Diligent input of shipment data into eLSA platform
• Perform other ad-hoc duties as assigned

Job Requirements:

• Minimum a Diploma in Maritime Studies or related disciplines preferred
• Some experience in vessel operations is advantageous (or training will be provided)
• Fast learner with a tremendously positive attitude
• Good listener with excellent communication skills
• Proactive and motived to get things done
• Patient and attentive to details
• Customer oriented problem-solver

Please send your resume to [email protected] including indication of expected salary and earliest available date. We regret that only shortlisted candidates will be notified.

Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing an operations team to operate two open cycle gas turbines and the associated auxiliaries and ancillary equipment of the power generation station.

We are inviting applicants for the positions of Technical Officer (Operations) who shall report to the Shift Charge Engineer (SCE)/Assistant Shift Charge Engineer (ASCE) (Operations) and be responsible for supporting him in the day to day operations of the power station/plants.

As a member of the operations team, you will be assigned to oversee the execution and coordination of plant related works. You will operate the plant in a safe, efficient and timely manner in accordance with established guidelines and to meet output requirements; performing trouble-shooting on the plant and its associated auxiliary and ancillary equipment; evaluating and recommending plant and equipment process improvements to achieve maximum availability, reliability and efficiency.

The Technical Officer shall support the Operations team in the following:

Responsibilities:

• Responsible for proper and efficient operation of gas turbine, generator and its auxiliary systems and ancillary systems as assigned by SCE/ASCE in-charge.
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages.
• Prepare, maintain and control all records as required.
• Assist in the preparation, certification and review of all management systems, e.g.ISO 9001, ISO 14001, etc annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit.
• Raise work orders, carry out isolation/de-isolation works to facilitate the issuance of Permits-to-Work to maintenance departments or their subcontractors in accordance to existing regulatory requirements.
• Carry out routine plant inspections and tests during shift duty.

Requirements:

• Education in Engineering
• Minimum 2 years’ operation experience in a power plant or related industries. Fresh graduates are welcomed to apply.
• Willing to do rotating 12-hour shift work.
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from Jurong East MRT is provided)

Interested candidates, please forward your detailed resume, including last drawn salary, expected salary and date of availability to : [email protected]. Only shortlisted candidates will be notified.

Upon commencement, suitable employees will have opportunities for cross-training.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”) or to [email protected], you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

Key Responsibilities

• Support the creation and execution of the digital customer support operations and strategy across the entire beIN APAC business and to be in tandem with the organizations’ global and regional strategy and leadership.
• Achieve creative excellence through understanding, defining and optimizing the consumer journey and experience across all beIN APAC digital solutions.
• Own and manage customer satisfaction and touchpoints across various digital and social media platforms.
• Craft, manage and lead multi-level 24x7 support tiers with internal and external stakeholders to constantly and timely manage responses to users having issues with our digital products, troubleshoot areas of problems across the technology stack, and continual drive to monitor, track, identify, resolve and improve user experience and enhance product features and processes.
• Develop and conduct product training for customer service agents, ensure they have up-to-date information about Standard Operating Procedures (SOP), our digital products and beIN APAC business.
• Lead and own related tasks to improve customer service & ticketing management workflow. Analyse alternative tools, customer contact channels, and other related product updates for service improvements and initiate & follow through the development process once business has agreed.
• Keep the FAQs and internal knowledge base in the Help Centre up to date.
• Support all digital product user experience report definitions, measurement, collection and analysis of customer behaviour journey and business services across our digital products to improve product experience and drive revenue. Regular reports to management to recommend improvements on the customer journey and experience and service enhancements.
• Manage all client meta-data as well as customer assets and inventory, including EPG integrity on clients, playlists, promotional voucher codes, subscription information, payment transaction reports, and user-reported requests for changes or trouble tickets.
• Manage operational project schedules, timelines, milestones, stakeholders and provide regular reports to management and relevant stakeholders on risks and dependencies
• Support anti-fraud and anti-piracy strategies and technologies including watermarking, fingerprinting, detection, and work with legal and broadcast teams for automation, piracy mitigation strategies, technology deployment and legal take-downs.
• Be a proactive and contributing member of a team to conceptualize and deliver digital programs, operations, and channels driven by state-of-the-art technologies, including AI/ML, chatbots and other creative tools to align with opportunities identified through consumer insights, market trends, and feedback or organizational goals.
• Build and maintain strong relationships with internal and external stakeholders, customers, suppliers across Asia.
• Keep abreast of competitive and industry trends in the digital space to evaluate beIN’s competitive edge in regional markets.

Requirements

• Familiarity with Customer Support system, e.g. Zendesk or other CRM & ticketing management systems.
• A good command of spoken and written English.
• Conversant with another Southeast Asian language, e.g. Indonesia Bahasa or Thai.
• Experience with using video-streaming services on various platforms such as web browsers, mobile, and connected TV apps is an advantage.
• Able to work late nights, early mornings and/or weekends when required.