The Operations Manager will play a critical role in overseeing the day-to-day operations of our managed IT services division. This position requires a dynamic leader who can effectively manage teams, streamline processes, and ensure the highest levels of customer satisfaction. The ideal candidate will have a deep understanding of IT service management and a proven track record of success in a fast-paced environment.

Key Responsibilities:

1. Lead and manage a team of IT professionals, including technicians, engineers, and support staff.
2. Develop and implement operational strategies to optimize service delivery and improve efficiency.
3. Monitor key performance indicators (KPIs) and metrics to track the performance of the managed IT services division.
4. Ensure compliance with service level agreements (SLAs) and quality standards, and take corrective action as needed.
5. Collaborate with cross-functional teams, including sales, marketing, and finance, to align goals and objectives.
6. Identify areas for process improvement and implement best practices to enhance operational effectiveness.
7. Conduct regular performance reviews and provide coaching and development opportunities to team members.
8. Foster a culture of continuous improvement and innovation within the managed IT services division.
9. Manage client relationships and address any escalations or issues in a timely and professional manner.
10. Stay informed about industry trends and emerging technologies in IT services and make recommendations for strategic initiatives.

Qualifications:

• Bachelor's degree in information technology, computer science, or a related field (master’s degree preferred).
• Minimum of 7 years of experience in operations management, preferably in a managed IT services environment.
• Strong leadership skills with the ability to inspire and motivate teams.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal stakeholders.
• Thorough understanding of IT service management frameworks such as ITIL.
• Proven track record of driving operational excellence and achieving results.
• Experience with project management methodologies and tools.
• Relevant certifications such as ITIL, PMP, or CompTIA are a plus.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Strong analytical and problem-solving skills.

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco-tech space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A workplace that puts your individual needs at the core: Hybrid or In-Office – choose a work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:

o 1 day of wellness leave every quarter for you to take for your health and wellbeing, and explore your personal passions.

o 20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

We believe that skills, knowledge and experience can come from a diverse range of life experiences. You may not have ALL the listed requirements for this role but this should not hold back! If you believe that you have what it takes for this position, are willing to learn, and you identify with the values and mission of MyRepublic, we would love to hear from you. We celebrate diversity and look forward to hearing from a diverse group of applicants. We do not discriminate on any factor in our hiring process.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Next available intake: After 24 May 2024

Responsibilities:

● Daily monitoring and compilation of robot performance and issues

● Oversee project operations and liaise with subcontractors and suppliers on project/deployment matters

● Prepare documents for purchasing order

● Handle ad-hoc duties e.g., delivery and robot transportation activation

Requirements:

● Education – Preferably Diploma and above

● Language – Strong communication skills in English (both oral and written)

Overview:

Our Healthcare client is seeking a Senior / Executive, Clinical Operations to contribute to the development and implementation of strategies aimed at seamlessly integrating care delivery in the organisation.

Job Description:

• Collaborate with stakeholder and management in the organisation in planning, executing, and reviewing work plans and projects.
• Monitor the operational performance of the clinic
• Perform data analysis techniques to examine referrals, workload, utilization, and other key metrics.
• Provide secretariat and other administrative support

Job Requirements:

• Minimum Degree
• At least 2 - 3 year of experience in the healthcare sector will be advantageous
• Training will be provided to candidates without prior experience.

For candidates with more working experience, they may be considered for more senior position

If you are ready to take on a challenging yet rewarding role in clinical operations, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

JOB DESCRIPTION

Headquartered in Singapore, Keppel operates in more than 20 countries worldwide, providing critical infrastructure and services for renewables, clean energy, decarbonisation, sustainable urban renewal, and digital connectivity.

The ideal candidate should have proven experience with past subsea cable systems, strong sense of ownership and passion for defining and driving large cross-functional programs in the infrastructure and networking space. He/ She should be self-driven, have the ability to learn quickly and influence decision-making across organizations. In this position, the candidate will work closely with various Keppel business units to gather, refine and drive program goals to deliver various submarine cable projects. He/ She will have the opportunity to implement new processes and procedures for a relatively new team while interacting with various stakeholders across Keppel.

• Provide leadership and direct all aspects of engineering, projects and operational activities
• Drive and implement engineering strategies and processes to meet business objectives and operational needs
• Oversee all aspects of projects and ensure project completion within timeline and budget
• Set strategic objectives for the global operations framework and manage the implementation
• Ensure that Health, Environmental & Safety standards are adhered to.
• Contribute to overall business strategy

JOB REQUIREMENTS

• Bachelor’s Degree required or equivalent combination of education and experience
• 10 +years program management experience, preferably on a global scale otherwise regional level
• Experience in delivering large cross functional international programs and driving milestones
• Submarine program management and/or technical experience as an operator in a leadership role
• Knowledge of Asia Pacific internet ecosystems, fiber optic networks, submarine cables
• Experience driving and contributing to project playbooks, building schedules
• Strong written and verbal communication skills
• Experience interacting with senior executives and other management within a company and working across commercial, technical, domestic, and international arms of an organization
• Strong organizational, multitasking, prioritization abilities, and an excellent attention to detail. Demonstrated ability to conceptualize, manage, and prioritize multiple projects
• Knowledge of and be familiar with the operation and deployment of optical transport systems

RESPONSIBILITIES:

• Able to assist clients in choosing a property and deliver sales quota.
• Oversee the promotion of property sales on advertisement media and listing services.
• Meet with prospects and clients interested in properties to offer them real estate deals.
• Communicate with clients to identify their requirements and choice of property.
• Oversee the preparation and approval of documents such as purchase agreements, and lease contracts.
• Coordinate the closing of property deals to ensure vital documents are signed and payment received.
• Oversee arrangements to give prospective buyers a view of a property before closing deals.
• Act as intermediaries liaising between property sellers and prospective buyers to facilitate property deals.
• Conduct the inspection of a property to ensure the terms and conditions of sales are met before closing sales deals.
• Provide periodic reports to company management on sales operations and generated returns using CRM systems.
• Conduct surveys to identify the price of competing properties on the housing market.
• Proffer recommendations to buyers and refer them to property consultants who provide legal and mortgage services.
• Ensure compliance with housing laws and policies when conducting property deals.
• Monitor the property market to identify individuals with interest in property to convince them and secure a brokering deal.
• Maintain contact with clients to have opened to discuss future business prospects
• Participate in seminars, conferences, networking, and events to improve on existing job knowledge and expand personal networks.

REQUIREMENTS:

• Candidates must possess a Diploma/Bachelor's Degree any related fields.
• Possess valid CEA License (or) a Diploma / Graduate in Real Estate and able to transact in the Property market
• With at least 1 year of sales experience preferably in the real estate industry.
• Flexible to adapt to dynamic market.
• Good oral and written communication skills.

ABOUT OHMYHOME:

Ohmyhome is a one-stop-shop property technology platform in Singapore that provides end-to-end property solutions and services for buying, selling, renting, and renovating homes. Since its launch in 2016, Ohmyhome has transacted over 13,100 properties. It is also the highest-rated property transaction platform with more than 8,000 genuine reviews with an average rating of 4.9 out of 5 stars. Today, Ohmyhome is the first Singaporean company listed in the US in 2023 and the first women-only founded proptech company listed in the US.

Ohmyhome has a warm, family-like, and vision-driven culture that has been our DNA since inception. Being a part of Ohmyhome means that your growth potential here is immense as we continue to take on opportunities to grow and build new and exciting projects in the region.

As the IT Operations Manager, you will be responsible for overseeing our technical operations, ensuring the efficiency, reliability, and security of our systems and platforms. In addition to collaborating with a team of tech professionals and driving strategic initiatives, you will also manage IT assets and enhance IT security measures to protect against potential threats and vulnerabilities.

Key Responsibilities:

· Collaborate with external technical team, providing guidance, support, and mentorship to team members.

· Oversee the design, development, and implementation of technical solutions to meet business objectives.

· Interpret and analyze programming languages, algorithms, and data structures to optimize system performance and functionality.

· Implement and maintain cyber security measures to protect against potential threats and vulnerabilities.

· Manage IT assets, including hardware, software, and infrastructure, to ensure efficient utilization and compliance with organizational policies and standards.

· Enhance IT security measures, including access controls, data encryption, and security monitoring, to safeguard company data and assets.

· Conduct testing and quality assurance of online platforms, ensuring usability, functionality, and security standards are met.

· Collaborate with internal stakeholders to define technical requirements and priorities, and communicate technical concepts to non-technical stakeholders.

· Stay abreast of emerging technologies, industry trends, and best practices to inform decision-making and drive innovation.

Qualifications:

· Bachelor's degree in Computer Science, Engineering, or related field.

· Proven experience in a technical leadership role, with a strong track record of managing technical teams and delivering complex projects.

· Proficiency in programming languages.

· In-depth knowledge of cyber security principles, practices, and tools, with experience implementing security measures in enterprise environments.

· Experience in managing IT assets and infrastructure, including hardware, software, and network resources.

· Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues and propose effective solutions.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

JOB DESCRIPTION:

• Plan and deliver schedules for more specific needs such as periodic cleaning timetable, utilizing available manpower and equipment

• Coordinate with site supervisors to ensure delivery of operations covering all required areas

• Attend meeting, respond to client complaints / feedback

• Allocate equipment and/or supplies to cleaning sites

• Assist in development and review of operation plans to improve work procedures and quality service delivery

• Ensure cleaning teams adhere to safety measures to during cleaning operation

• Perform Risk Assessment at site.

• Regular visits to cleaning sites to monitor standards of cleanliness, to establish and implement work quality and meet the evolving needs of clients.

• Provide guidance and on Job Training to cleaners, ensure team member’s skill and service competency are maintained.

JOB REQUIREMENTS:

• Candidate must possess at least Professional Certificate/NITEC in any field

• At least 2 years of working experience in cleaning industry

• With Class 3 driving license (Company Vehicle Provided)

• Good industry knowledge on commercial cleaning and disinfection.

• Prior experience in Risk Assessment.

• Self-motivated and able to manage multiple and complex tasks in a fast-paced environment.

• A good team player and able to work independently.

• Excellent leadership skills with good initiatives, able to analyses and think flexibly

• Supervisory skills to manage cleaners

• Strong interpersonal and communication skills, able to read and write English.

• Physically fit and mobile.

• Computer literacy – Email, Microsoft Excel system.

As a GQ (Global Quality) Package Reliability Process Engineer, you will be responsible to setup new product package reliability requirement. This includes board level reliability to emulate customer PCB design. As process engineer, you are required to ensure the process control during package reliability and establish procedures to the operation team for execution. Process improvement is also required to ensure cost and productivity gain.

Coordinating with various supplier and ensuring the AVI recipe creation compliance to Micron specs are also required. Additionally, you will respond to inquiries from internal and external customers as a subject matter expert for package reliability activities.

Responsibilities and Tasks

AVI process development

• To work with AVI supplier for development of image screening recipe with using customer parameters or industry standard.
• Modify AVI recipe and program setting to fulfil customer requirements.
• NPI Readiness to ensure the recipe is available to cater for the new product.
• Collaborate within internal Micron Engineering team to establish AVI recipe for package reliability.
• Collaborate with SMAI team to establish AT ADC program

Evaluate and Improve Processes, Materials, and/or Equipment

• Identify, investigate, and document process deviations.
• Troubleshoot process deviations using systematic troubleshooting techniques.
• Perform risk assessment at all decision points within the qualification cycle
• Develop Process Reliability Methodology and Qualification

Lead development/improvement of Process, Equipment and/or Material

• Establish engineering evaluation (DOE)
• Identify factors that impact process quality and propose solutions
• Identify and evaluate interactions between equipment, processes and resolve potential issues
• Identify and implement equipment process control methods
• Develop process limits and capabilities (CpK) and lead process improvement evaluations

Introduction of New Process and Process Changes to Operation

• Implement new standard to align with changes of industrial standard for reliability process procedure.
• Conduct training/briefing for operation team on operation procedures
• Develop process reliability tests to assess new process failure mechanisms
• Ensure that test methodology follows industry standards, such as the Joint Electron Devices Engineering Council (JEDEC)
• Define process sampling plan and instruction.
• Strong trouble shooting skill using 8D
• Analyze and report results
• Analyze failures and coordinate failure analysis
• Develop process monitor plan
• Support Excursion Material Disposition

Establish documentation and procedure

• To establish document for new process and revise existing procedure whenever applicable.
• To ensure compliance to internal and external audit
• Observe all established EHSS policies, requirements, and procedures
• Follow EHSS guidelines included in work instructions

Next available intake: After 19 July 2024

Responsibilities:

• Assist in the deployment and setup of robots in field locations.
• Support the field operations team in conducting routine maintenance tasks on robotic systems. Assist in troubleshooting and resolving minor technical issues. Coordinate with technicians and engineers for complex repairs or replacements.
• Assist in robot testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Provide on-site support, perform maintenance tasks, and resolve technical issues at customer sites.
• Ensure compliance with safety regulations and protocols during field operations.

Requirements:

• Polytechnic/University undergraduates currently pursuing diploma/degree in Mechatronics, Robotics, Mechanical, Electrical, Electronics, Computer Engineering or a related field.
• Strong interest in robotics and automation technologies.
• Strong analytical and problem-solving skills.
• Motivated to work hands-on with deployed units.
• Flexibility to travel to field locations, if required.
• Strong communication skills in English (both oral and written)

• Experience and deep understanding of advanced analytics and modern machine learning techniques.
• Ability to extract data from different databases via SQL and other query languages and applying data cleansing, outlier identification, and missing data techniques.
• Experience with data visualization tools (Tableau, PowerBI etc) and techniques, able to use visual tools to communicate data findings to non-technical audience.
• Strong software development skills.
• Fluency in Python.
• Strong verbal and written communication skills.
• Fresh Graduates are welcomed.
• Experience working with cloud services e.g GCP, AWS and/or Cloud certifications.
• Experience working with software engineering best practices (version control, agile, devops)
• Experience in web development (Angular, React etc)
• Designs, develops and programs methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for client services and product enhancement.
• Interacts with product and service teams to identify questions and issues for data analysis and experiments.
• Develops and codes software programs, algorithms and automated processes to cleanse, integrate and evaluate large datasets from multiple disparate sources.
• Identifies meaningful insights from large data and metadata sources; interprets and communicates insights and findings from analysis and experiments to product, service, and business managers.

Primary Responsibility, but not limited to

• Designs, develops, and programs methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for client services and product enhancement.
• Interacts with product and service teams to identify questions and issues for data analysis and experiments.
• Develops and codes software programs, algorithms, and automated processes to cleanse, integrate and evaluate large datasets from multiple disparate sources.
• Deploys data science models and lead the end-to-end life cycle, including solution design, development, deployment, model maintenance and monitoring.
• Identifies meaningful insights from large data and metadata sources; interprets and communicates insights and findings from analysis and experiments to product, service, and business managers.

Requirements

• Experience and deep understanding of advanced analytics and modern machine learning techniques.
• Hands-on experience with image and video analysis techniques and frameworks, such as traditional computer vision, object detection, image classification etc.
• Ability to extract data from different databases via SQL and other query languages and applying data cleansing, outlier identification, and missing data techniques.
• Experience with data visualization tools (Tableau, PowerBI etc) and techniques, able to use visual tools to communicate data findings to non-technical audience.
• Strong software development skills.
• Fluency in Python.
• Strong verbal and written communication skills.

Good to have:

• Exposure to the semiconductor industry.
• Exposure to image processing systems hardware.
• Experience working with cloud services e.g GCP, AWS and/or Cloud certifications.
• Experience working with software engineering best practices (version control, agile, devops), especially MLOps.
• Experience in other languages (Rust, R, C++ etc).
• Experience in web development (Angular, React etc).

Job Purpose

The Cleaning Operations Executive assists with the management of cleaning operation duties as directed by the manager. This includes managing resources, work procedures, service contracts and work incidents.

She/He is also required to implement and recommend operation plans to improve work processes and service quality for the organisation.

She/He works not only in an office environment but also performs site visits when necessary.

She/He is expected to communicate with relevant stakeholders and clients as part of his role in performing operational duties.

She/He is organised, responsive, approachable, able to multi-task and capable of interacting with stakeholders.

She/He needs to be familiar with social media and other relevant tools/environments.

• Manage contracts
• Manage incidents
• Manage cleaning teams
• Manage cleaning services
• Manage inventory, equipment and maintenance schedule

Key responsibilities:

• Be the voice of the customer for quality and any other post-sale technical issue within Micron factories;
• Handle customer factory audit requirement
• Provide technical or operational quality issue resolution support to customers
• Lead critical customer quality improvements/projects/initiatives related to factories that can improve quality and customer satisfaction
• Ensure customer requirements are reflected in processes, procedures & standards
• Drive quality-related proactive and reactive communication
• Track, update & close all customer action items (AI) on time
• Work closely with the customer to resolve their key care-about
• Lead for quality scorecard tracking and improvements
• Run, schedule and lead quality engagements
• Communicate/track and close customer quality processes requirements
• Work with different internal teams to ensure robust, closed-loop on customer requests/ requirements
• Close collaboration with internal teams on the 8D problem-solving process to prevent reoccurrences

CQE Performance & Behavior Expectations

• Demonstrates leadership, pro-activeness, assertiveness and accountability
• Demonstrating intellectual curiosity to fully understand customer experience associated with quality issues identified is a key attribute to the success
• Team leadership- influencing, relationship building, customer focus, efficiency, and self- development
• Strong interpersonal skills at different levels including executives
• The ability and able to travel when required; travel required (about 10%)

Preferred:

• Familiarity with semiconductor fabrication and packaging technologies, device physics, quality and reliability fundamentals
• Good knowledge of SSD quality related items such as SSD test, production, IQC, RDT, QPA,
• SSD production troubleshooting and failure analysis experience
• Good project management
• Customer facing experience and SSD production process experience are preferred
• A high degree of shown self-initiative and ability to think and act independently
• Excellent English verbal, written communication skills, and presentation skills
• Outstanding multi-tasking and problem-solving skills
• Work under tight timeframes, prioritize exciting activities and strive for results is a must
• Collaborate with multi-functional teams to understand needs and translate them into actionable plans, work, and resource requirements
• Optimally interact with a wide range of personalities and handle conflicts in priorities

Next available intake: After 24 May 2024

Responsibilities:

● Daily monitoring and compilation of robot performance and issues

● Oversee project operations and liaise with subcontractors and suppliers on project/deployment matters

● Prepare documents for purchasing order

● Handle ad-hoc duties e.g., delivery and robot transportation activation

Requirements:

● Education – Preferably Diploma and above

● Language – Strong communication skills in English (both oral and written)

Roles & Responsibilities

• Support the Division in the system administration of Print and E-commerce systems
• Project manage and act as liaison point between Tech and Business Teams to develop and enhance system features and launch marketing campaigns
• Collaborate with Tech team to support system and user audit requirements
• Creating and maintaining user guides for Consumer Division systems, providing ongoing support on system operations to Business Teams

Requirements

• Proficiency in HTML, CSS and experience with Wordpress CMS
• Experience with AMP (Asset Management Plan)
• Certification in Project Management is an advantage
• Agile and adaptable to navigate a fast-paced and evolving work environment
• Flexible in adopting new technologies and methodologies to effectively manage multiple tasks concurrently
• Team player, engage in open communications, actively participating in team discussions and decision-making
• Minimum 4 years experience in Project Management or System Administration
• Degree or diploma in IT related discipline

You will take part in the management of product qualification events, through participation in Product Development Team meetings (PDT) with global cross-functional teams, define qualification approaches and prescribe qualification plans through risk assessments made from insights from the PDT meetings. In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training. You should expect to support customers both internal and external to Micron on an on-going basis.

Responsibilities and Tasks

• Manage Micron Managed NAND products during the Product Qualification stage.
• Take part in Product Development Team (PDT) meetings.
• Ensure Managed NAND Product Qualification timelines are on track.
• Finding solutions and resolutions for problems encountered during Qualification, through reject failure analysis, problem solving and pursuing the necessary corrective action/preventive actions.
• Lead discussions with various Engineering and Quality Reliability Assurance Groups to provide innovative solutions to issues encountered during the qualification process.
• Manage and coordinate various inputs from various stakeholders in Quality Reliability; collaborating with discrete product component and package quality and reliability team for Qual plans, Product Qual Notices and Customer Reports.
• Provide general product quality and reliability expertise, to provide consultation for qualifications, audits, RMA, and customer issues.

Requirements

• Preferably candidates should have experience in Semiconductor, Flash memory and DRAM products quality and reliability
• Well-versed in Microsoft Office, JIRA, Confluence
• Basic understanding in statistics and engineering reliability assessments

Critical Work Functions and Key Tasks

· Manage day-to-day activities in the Program Management Office for Warehousing and related Logistics projects.

· Analyze business supply chain and/or warehouse requirements to formulate project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.

· Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.

· Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility / manpower / system readiness.

· Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.

· Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, sign-offs and ensure closure.

· Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan.

· Organize PMO teams to support training needs and related to project management standards and project monitoring

· Support program/project audits

Requirements / Qualifications:

· Degree holder with 7-10 years of relevant working experience or Diploma holder with more than 10 years of relevant working experience in Logistics/Supply Chain. Other disciplines with experiences in logistics operations management preferable in 3rd party logistics, distribution or manufacturing environment will be considered.

· Minimum 2 years warehousing experience with knowledge of at least one warehouse management system (WMS)

· Working knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.

· Programme management experience; preferably in managing programs in a large-sized organization operating in a highly complex environment.

· Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.

· Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

· Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.

· Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations

· Proficient in Microsoft Office Excel, MS SharePoint and Tableau will be an advantage.

Competencies:

· Ability to manage multiple project activities at the one time and excellent prioritization skills.

· Excellent professional written and verbal communication skills, plus effective interpersonal skills.

· Analytical and strong in mathematics

· Driven, result-oriented and independent

· Good communication skills, both written and spoken

· Self motivated

· Attention to details

Objectives of this role

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Responsibilities

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory

Salary: Basic $2,100 - $2,600 + OT pay + VB

Time: Monday - Friday (8.30am to 5.30pm), alternate Saturdays (8.30am to 12.30pm)

Location: Senoko Road

Responsibilities:

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times.
• Identify and respond to customers’ needs by providing accurate information and advice.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution.
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc.
• Prepare quotation and raise Work Orders accordingly.
• Raise job orders to workshops & contractors.
• Liaise with controllers & contractors on service/repair quality and price of work.
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers.
• Update the service/repair schedule and vehicle collection with customers.
• Perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines.
• Escalate more pressing issues to supervisors.

Requirements:

• Min O Level.
• Able to work under pressure, multi-task, prioritize and manage time effectively.
• Meticulous and has a good work ethic.
• At least 1 year relevant customer service / administrative / support function experience.
• MS Office Skills.
• Familiar with CRM system advantageous.
• Attentive, adaptable and responsible with good communication skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

Our vision is to transform how the world uses information to enrich life for all.

Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

Responsibilities:

• Design new test programs for 1st silicon validation of new product/technology startup which provides very important feedback for the appropriate groups responsible in refining the devices' quality and performance.
• Develop and maintain test programs of Micron DRAM products to cater to customers' specifications, device performance characterization needs and analysis of customer returns.
• Optimize test programs by applying more efficient testing methods to reduce product test times and manufacturing cost.
• Automate test process by writing software scripts to improve work efficiency.
• Enhance test coverage to ensure excellent outgoing quality and customer satisfaction.
• Cooperate with product/equipment engineering departments to improve overall product yield as well as to develop customization from available test solutions in order to maximize Return Of Investment.
• Collaborate with test capacity and manufacturing departments to realize output goals.
• Develop and monitor process and engineering metrics to ensure stability, efficiency and effectiveness of test processes.

Requirement:

• Good programming skills; Python/C/C++ knowledge will be an added advantage
• Solid analytical problem-solving skills
• Excellent verbal and written communication skills
• Good understanding of semiconductor device physics will be an added advantage
• Knowledge of Unix/Linux environment will be an added advantage

Job Responsibilities:

• Ensure good after-sales support to customers by rendering the highest level of customer service
• Attend to customers' requests for service bookings, inquiries, and complaints about their vehicles promptly
• Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement
• Promptly input daily transactions of vehicle service/repairs and where necessary generate reports for customers’ review
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate and valid information with appropriate solutions and alternatives to handle customers' vehicle requirements and complaints
• Build sustainable relationships and trust with the customers and commit to increasing customers' engagement level
• Recommend suitable packages and/or add-ons for customers
• Follow up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles
• Effectively handle multiple priorities, organise workload, meet deadlines, and perform detailed daily record-keeping and reporting
• Follow up on any outstanding payments
• Capture customers' feedback on the service levels, and present findings for Management's review
• Assist in evaluating and improving the current practices and processes and provide administrative support as part of workshop operation
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum GCE ‘O’ Level or NITEC / Diploma in Automotive Technology or equivalent
• Experience in repair work scheduling and resource planning
• Good technical knowledge of car components and knowledge of repair estimates with the ability to identify and effectively solve problems
• Working knowledge of the motor insurance claim process would be an advantage
• Customer service-oriented, proactive, and independent with a positive working attitude
• Strong attention to detail, organizational and time management skills
• Able to multi-task and prioritise, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willingness to learn qualities
• Strong administrative and coordination qualities
• Good interpersonal and communication skills with the ability to build strong customer relationships
• Flexible, friendly, helpful nature, and a team player
• Computer literate and proficient in Microsoft Office applications (Excel and Word)
• Possess a valid Class 3 driving licence

General Description (Job Scope)

• To take charge of the warehouse daily activities.
• To lead the program to achieve company and program’s objectives To be responsible for the operating cost and ensure profitability of the program.
• To lead and motivate staff to achieve suppliers and customers objectives.
• Identify and schedule training for the warehouse administration staff.
• To enforce compliance to the warehouse procedures and safety.
• Ensure Quality Policy and Objectives are understood, implemented and complied by the staff.

Specific Accountabilties

• Recruitment of staff.
• Take discipline action on staff when required.
• Approve staff leave, medical leave and taxi claim.
• Approve requistion on items for packaging for warehouse usage.

Skills Required

• Computer literacy.
• Good human and management skills.
• Knowledge in presentation software.
• Good analytical and management skills.

Experience & Qualification

• At least 3 years related experience in managerial capacity.

Job descriptions

1. Work closely with the Warehouse & Production Manager in leading and motivating a small team of 5-6 members to efficiently carry out daily operations to:

- manage unloading/unpacking of incoming shipments [proper handling and storing of stocks];

- timely reporting of irregularities encountered to management;

- manage warehouse inventory (cycle count) and accountability (periodic stock take);

- coordinate/work well with various parties within the organization;

- ensure compliance with workplace safety/warehouse procedures and maintain work environment cleanliness;

- strengthen team building for staff strength stability.

2. Capable of multitasking and readily:

- take charge of small-scale filling of skin-care products;

- involve in the delivery and distribution of products;

- take on any responsibility as assigned by superior(s) from time to time.

Requirements:

· Minimum N/O level and above.

· Minimum 2 years of experience as Warehouse Executive.

· Familiarity with shipping matters an advantage.

· Knowledge of small-scale filling of skincare products an advantage.

· Knowledgeable and experienced in best practices for warehouse management (includes stock receipt and issue, space optimization/classification/tracking, expiry monitoring, etc.) an advantage.

· Knowledge of SAP an added advantage

· Good team player and result-driven.

ABOUT ASTRAZENECA

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. We are on a journey to bring life-saving medicines to patients. Our role in contributing to decreasing mortality rates globally is clear – shaping the future by spotting a scientifically led commercial opportunity and acting now to operationalize and scale it.

Our Singapore Marketing Company (SGMC) is responsible for the marketing of our medicines in Singapore. Here you’ll also find colleagues from AstraZeneca’s corporate functions and our Asia and International regions’ sales and marketing teams. As a member of the Singapore Association of Pharmaceutical Industries (SAPI), all of our sales, marketing, and communications activities are subject to the SAPI Code of Conduct.

At AstraZeneca, we fuse the worlds of Medical and Commercial to spot opportunities and pioneer approaches that better serve our patients.

Bridging Commercial and Scientific goals, we apply our people and leadership skills to launch cutting-edge products into our growing healthcare ecosystem. It takes a holistic mindset to treat each unique patient and tailor the whole experience – from early diagnosis to treatment.

With a strong foundation of science and ethics, we run fast but never compromise on doing the right thing. Working at pace in our ever-changing, ambiguous markets takes creativity and imagination. We always feel supported to do this, learning from our failures and working as a team to win together.

What you’ll do

You'll engage medical/ scientific experts in in-depth medical/ scientific product or disease area discussions, and deliver presentations in a non-promotional scientific context as determined by global/local Medical Affairs plans and in line with the area therapeutic brand strategy. You'll also act as an educational resource to internal stakeholders, providing medical/ scientific knowledge, training, and support to internal stakeholders on AstraZeneca's marketed products and compounds in development.

Essential for the role

• Advanced scientific degree
• Thorough knowledge or experience of the pharmaceutical industry and the Medical Affairs function
• Ability to interact and manage a range of stakeholders both internally and externally
• Knowledge of legislation relevant to pharmaceutical sales and marketing

Desirable for the role

• Qualified doctor
• Understanding of multiple aspects within Medical Affairs
• Extensive knowledge of the latest technical and regulatory developments

Depending on the candidate's experience, this position may be filled at the following levels: Medical Scientific Liaison, Senior Medical Scientific Liaison, Medical Advisor, or Medical Affairs Manager.

Why AstraZeneca?

At AstraZeneca, we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference in medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and is always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare.