• Hospitality client loking for Operations Manager with good OPEX + Customer Service experience.
• Top Singaporean Company, great opportunity for career growth
• Friendly team, with good learning opportunities, innovative brand

Our client seeks a skilled and driven team player to join their Singapore Team as an Operations Manager.

Responsibilities

• Collaborate with the Headquarters Pre-Opening Team to manage the pre-opening phase, which includes securing third-party service contracts, developing standard operating procedures, and creating training manuals.
• Contribute to initial budgets/expenses (OPEX/CAPEX) and site planning to ensure optimal long-term property performance.
• Serve as the primary decision-maker within Team for daily operational issues raised by residents and third-party vendors.
• Oversee maintenance and improvement projects.
• Communicate with the Community team regarding all property-related matters that affect guest services and operations.
• Lead the team to enhance satisfaction by providing personal recognition and prompt and friendly service.
• Effectively handle emergencies or safety concerns, addressing residents' needs and resolving related issues.
• Identify and implement process improvements to boost operational efficiency.
• Manage staff recruitment, role assignments, training, and motivation of on-site teams to enhance engagement and retention strategies.

Requirements

• Proven experience in the hospitality, serviced apartments, hotel type operations is required.
• At least 7 years of experience managing daily operations in accommodation properties.
• Bachelor’s degree in hospitality or a related field.
• Proficiency in English and Chinese; additional language skills are a plus.
• Responsible, self-motivated, detail-oriented, and able to work independently.
• Demonstrated leadership and training capabilities, with a talent for connecting warmly with people.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills with residents and team members.
• Ability to collaborate across different business units while managing multiple tasks under pressure.
• Skilled in resolving conflicts fairly and productively in accordance with company values.
• Capable of establishing and maintaining an efficient operational system to meet business needs.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

To assist and support the Operations Manager to lead and organize site Operations Team to ensure safety, daily routine, periodic schedule and manpower are available to meet contract standards and requirements.

• Work closely with the Operations Manager to lead and organise site operations.
• Regular visit and conduct inspection to company’s job sites to monitor standards of cleanliness, to establish and implement work quality and meet the evolving needs of clients.
• Attend meetings, respond to customer feedback for expeditious closure of feedback.
• Understand and build excellent relationships with stake holders, promoting good reputation of the company.
• Planning of work schedules and manpower deployment.
• To be involved in the appointment of Supervisors and Cleaners
• Provide training to new staff in relation to expected standards and quality of cleaning, health and safety requirements and handling of equipment and machinery.
• Report to HQ for any faulty cleaning equipment
• Attend to all emergency’s situation at any time promptly.
• And any other responsibility as assigned by your superiors and the Management from time to time.

This role is responsible for organizing the operations standards and approach to drive and achieve cost to serve targets, compliance standards. The incumbent will also support commercial solutioning requirements including integration of various services to formulate a customer response. Oftentimes the customer solutioning is triggered by a formal customer request. It is responsible for ensuring strict compliance to process standards to ensure service texture consistency across Asia. Role will deliver continuous improvement on processes to meet business and efficiency requirements, ensuring process stability and capability. The incumbent will work with operating regions to deliver compliance to operational KPI's that meet industry and customer requirements.

Process Engineering & Performance Management
- Manage, reengineer and enhance operations processes for all LOBs, ensuring standardization as appropriate, stability and capability versus market demands. Design, re-Engineer and deploy OTC process and seamlessly links the FLO to the GBS across all functions.
- Ensure strict compliance to process standards to ensure service texture consistency. This includes the development of an operational organization which will support our standard process.
- Continuously enhance processes to meet business and efficiency requirements. This includes performing ad-hoc reviews and audits of standard operating procedures to streamline and automate operations.
- Deployment of relevant operational KPI’s that ensures high level of service delivery. Work with regional and key account owners to define Service level commitments that is clearly linked to our cost to serve. Any exceptions will need commercial and operational leadership approvals to ensure relevant are costs or approved.

Operations Excellence & Management
- Develop and maintain systems to establish standards and measurements relating to activities and products to instill a performance-based measurement culture.
- Develop quality data sources and conduct statistical quality control.
- Deal with non-compliance cases timely and reduce the impact to business.
- Vendor management and build strong relationships with the vendors. Conduct routine audits on quality of vendors’ services provided, ensure alignment with SLA.
- Negotiate for better rates with vendors for APLL group (purchasing power).
- Develop a process to develop internal capability in managing operations.
- Coordinate the Continuous Improvement activities to provide broader business benefits and a centralized focus whilst establishing a common reporting methodology.
- Organize the appointed region’s operations standards and approach to drive and achieve cost to serve targets, compliance standards.
- With Regional Leadership, measure use of resources and ensure high level of productivity to lower cost.
- Drive unit metrics mindset and measure outputs consistently to power cost improvement. Develop and prepare regular statistical reports and monitoring tools on project operation performance – performance reports, productivity reports, costing reports etc.
- Determine operational metrics by studying business models; gathering information; evaluating output requirements and formats.
- Review and interpret operational data to identify operational issues and provide solutions which optimize service levels, efficiency, and overall process flows.
- With Regional teams, support the development on organizational design the meets efficiency and commercial growth objectives.

Solutions Engineering and Commercial Support
- Support the logistics and solutions engineering requirements of commercial pursuit which includes the integration of physical, information and document solutions relevant to complex pursuits.
- Work with other stakeholders on new business & innovation activities to support new service development to enable an aligned approach.

Leadership
- Lead and develop team members to drive and manage transformational change.
- Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
- Ability to inspire teams to accomplish objectives.
- Drive thought leadership in scope with intention of improving our product to compete and cost to serve.
- Engage Commercial, Regional Leadership teams, Functional Leads, and external stakeholders to effectively to carry out above responsibilities.
- Lead in the implementation of Greater Asia’s initiatives to achieve regional goals.

Financial
- Support achievement of CM, OI relevant to scope
- Review annual budget and present to Senior Leadership team.
- Meet or exceed budget for the department.
- Monitor weekly operation movement and performance based upon agreed KPIs.

Qualifications

-Degree or equivalent in Business, Logistics, or related field

-Minimum 8-10 years of experience working in multinational corporations; preferably in transportation, freight, supply chain or logistics industry.
-Experience in implementing LEAN and six sigma methodologies.
-At least 5 years of team management experience managing a large team of more than 10; preferably in global transportation.

Position: VP, Head of Fund Operations

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=80

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you the next working day requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Overview

Koru Partners is a thematically driven alternative investment firm identifying attractive investment opportunities that are backed by macro-holistic themes encompassing forward-looking social, economic, demographic, and technological changes.

We are inspired to be the world’s leading business partner for unique insights, understanding and decision making. It is our mission to understand the challenges facing humanity and to empower people and companies, working to transform such challenges into opportunities through allocation of capital.

We are looking for an experienced Fund Operations professionalwho is looking to grow with us and eventually become our partner and COO. Your mindset should be that of a builder and owner, and not simply an employee.

In line with our vision, we are building a Fund Operations system that will integrate information and technology to provide world-class customer service and insights to all relevant stakeholders. If you are up for the challenge, we can promise a great journey and an opportunity to learn the various parts of our business.

What You Can Expect

- Salary: SGD 12,000 – 18,000 (with possible additional equity compensation)

- Bonus: Performance-based

- Benefits:

• Group Insurance
• Medical Allowance
• Health Screening Allowance
• Vision Care and Health Allowance

- Company Culture:

• Strong emphasis on company core values to guide you in your day-to-day work and life
• Dynamic and fun team who will challenge and support you
• Flexible and transparent work culture
• Training to allow you to grow and improve your knowledge and skills

Responsibilities

• Work closely with the Technology team as a product manager in the building of new platforms and technologies, e.g. internal position bookkeeping system.
• Take responsibility for financial reporting and portfolio reporting, e.g. perform review and oversight of quarterly management reports and annual financial statements.
• Liaise with the fund administrator for capital calls, management fee calculations, distributions, and financial statement reporting.
• Work with various stakeholders to support audits, tax procedures, and investor information requests.
• Foster fund industry relationships and stay abreast of relevant regulations and best practices.
• Knowledge of trade operations processes and ensure an accurate fund accounting book and records.
• Participate in UAT system testing of new platforms for internal teams and external partners.
• Oversee quality, accuracy, and timeliness of deliverables.
• Build and maintain relevant policies and procedures.
• Develop and implement process improvements, effectively manage change to ensure departmental objectives are met.

Ideal Requirements

• Experience in middle office or fund operations at a fund manager, fund administrator, or financial institution with a preference for hedge fund or liquid fund operations.
• Experience in completing Operational Due Diligence process (e.g. AIMA) with external investors is a plus.
• Familiarity with principles of fund valuation, financial statements, and accounting standards (e.g. US GAAP, IFRS).
• Strong quantitative and analytical skills.
• nterest in and familiarity with technology, as product development will constitute a substantial part of the role..
• Excellent communication, decision-making, problem-solving, and conflict resolution skills.

About You

We are a firm expecting collaborators to be highly aligned with our core values. Therefore, you should be:

• A Visionary. You are someone who dreams big and unconventionally, possessing strong mental maps of how things should be done to realize audacious goals.
• A Practical Thinker. You have a wide range of vision, able to see and synergise from the macro-to-micro perspective. You are open-minded and able to hold conflicting thoughts simultaneously and look at them from different angles to achieve the best results.
• Dedicated and Driven. You are passionate about what you are doing and is willing to push through any and every obstacle to go from visualization to actualization. You are undaunted by failure.
• Ethical and Principled. You have a strong, ingrained sense of professional integrity and ethics.

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=80

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you the next working day requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Facilitating seamless operations of Academy courses through logistical and administrative support.
• Leading and managing a team of course support staff and student assistants.
• Managing both face-to-face and online courses, ensuring their effective administration.
• Occasionally required to work on weekday evenings or weekends; compensated with flexible time-off or off-days.

• Degree or Diploma holder with at least 2 years of relevant experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.
• Proactive interest in optimizing processes for increased efficiency.
• Preferred experience in training, administration, or course coordination.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job overview

Your primary responsibility is to ensure smooth operations and assist in daily operations needs. If you are responsible and efficient, we are looking for you!

Job description

• Arrange goods to be collected, delivered and ensure documents are signed and update in system
• Inspection of goods upon receival and for outgoing
• Pick and pack of goods for outgoing
• Monthly stock count
• Develop and maintain filing system
• Archival of both digital and hard-copy documents in orderly manner
• Procurement, coordination and administration of office matters
• Manages relevant reports to ensure on-time submission with required detail and accuracy
• Data entry, general administrative duties
• Attend to queries, phone calls and emails
• Perform other duties as assigned

Job requirements

• Highly responsible and reliable
• Has initiatives to problem solve, positive attitude, fast learner
• Ability to handle multiple tasks by priorities
• Proficient in Microsoft Office (excel, word, powerpoint)
• Organized and detail oriented
• Diligent and good physique
• Desire to thrive in a collaborative environment where team work is the key to success
• Min. Diploma or Fresh grad, willing to learn

We are expanding and welcome all service-oriented individuals to join us.

If interested, please send resume to [email protected]

We are looking for a passionate and professional Studio Operations Officer to join our Broadcasting team.

Based in Singapore and reporting to the Manager, the incumbent will support and handle Broadcast Operations.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is broadcasting operations or production, we want to talk to you.

What You'll Do

• You will support the Broadcast Operations in bringing in live overseas horse racing events from countries that are offered by SPPL to customers.
• You will handle the Broadcast Operations to provide live transmission of overseas horse racing events for operations at our BCC, retail and remote customers to watch and bet on the races that are taking place in different parts of the world in real-time.
• You will set up, prepare and update all graphics information required in ‘Live’ broadcast operations, operate studio equipment including CG, Profile, VT Deck, Vision Mixer and Sound Mixer for program productions, prepare program and line-ups.
• You will ensure proper and regular maintenance of the CGs, Server, Profile and Avid/ FCP including housekeeping, troubleshooting, uploading of footages/graphics, new graphics.
• You will load/retrieve/transfer race footages for other departments in compliance with approved requests and archive all programs as per SOPs in library and Server system.
• You will conceptualize and create motion graphics using Viz Artist system and 3D models using Adobe After Effects,3D Studio Max/ Cinema 4D programs, design and create artwork used for TV Broadcast, Post-Production, DVD covers, posters and other print materials using Adobe Photoshop and Illustrator programs, edit TV programs, conceptualise and ensure creativity in editing of on-air promotions and trailers.
• You will be responsible for the technical setup of all editing related facilities, knowledge of latest technology for edit suites or studio, proposal for upgrading.
• You will provide support in systems testing as and when required, support in pre/post production works in the daily broadcast operations and broadcast duties, support (layover graphics, pre-post production in live/delayed streaming) during live lottery draws.
• You will monitor incoming, outgoing broadcasting signals for quality and continuity of processes and perform ingest for all types of media assets during live and pre-recorded productions while ensuring all content meets SPPL’s standards for video and audio quality.
• You will perform collating, caching, transferring and managing media required by Playout and production partners.
• You will be in charge of routing and switching of feeds, audio Shuffling/mixing and measuring audio and video signals to ensure quality control of SPPL endorsed standards on all operations using comprehensive knowledge of broadcast methods.

Who You Are

• You will need at least a Diploma in Film, Sound and Video/ Graphic Design/ IT or Film Production.
• You will need at least 2 years of relevant working experience in Live Television Production or related industry.
• You will need knowledge in and experience using Adobe After Effects, Adobe Photoshop and Illustrator, Cinema 4D, FCP and Avid.
• Knowledge of horse racing, sports and/or lottery industry will be an advantage.
• You should have good interpersonal skills and administrative skills.
• You should be meticulous, with keen eye for details.
• You should have strong project management.
• You should be a good team player with a positive attitude.
• You should be able to work rotating shift hours, including weekends and PH, to provide 24/7 support.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

About Us

LawNet Technology Services (LTS) is the technology company behind LawNet, Singapore’s leading portal for legal research, information and transactions. An indispensable tool for the legal community since 1990, LawNet is subscribed by a majority of Singapore lawyers and is also accessible by anyone outside the profession. Users can conduct research on Singapore primary legal materials (Singapore Law Reports, unreported judgments and legislation) and secondary materials (such as Parliamentary reports, legal news, textbooks and journals). LawNet continues to enhance its services and content while maintaining its affordable and highly competitive subscription rates, making it an essential resource for the legal community.

LTS is a wholly owned subsidiary of the Singapore Academy of Law (SAL), a promotion and development agency for Singapore’s legal industry. In addition to running LawNet, LTS manages the technology driving SAL’s support services for Singapore’s legal industry and statutory functions such as stakeholding services and appointment of Senior Counsel, Commissioners for Oaths and Notaries Public.

Led by a Board of Directors who understands both the capabilities of technology and the needs of the legal profession, LTS continues to develop bold and innovative products and services that will better serve the needs of the legal community.

REPORTING STRUCTURE

The Assistant Manager (LawNet Product Operations) will report to the Deputy Director (Product Management). You will oversee and ensure defined product releases of LawNet are on schedule.

KEY RESPONSIBILITIES

• Oversee and ensure defined product releases of LawNet are on schedule.
• Assist with analysis of internal and external stakeholders needs and desires by market research, surveys or user group testing.
• Support product ideation, technical development, product testing, launch, end-user training and rollout.
• Assist in the planning of product release plans with product managers and prepare artefacts for delivery of new functionalities to external stakeholders.
• Recommend new tools and processes within the product team to ensure adequate visibility for stakeholders on progress and enable an efficient product management practice.
• Embody and champion the product vision, roadmap and growth opportunities to the development teams and stakeholders.
• Analyze feedback from users and usage data to identify new opportunities or problems that the product should address.
• Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.
• Assist in the operational preparation of user feedback sessions and support the synthesis efforts.
• Evaluate release risk and provide advice and guidance to stakeholders and business units.
• Complete product operational activities by scheduling and coordinating within the product team and internal stakeholders; and following up on work results.
• Create relevant product documentation for stakeholders’ reference.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contribute to team effort by accomplishing related results as needed.

SKILLS AND QUALIFICATIONS

• At least Diploma in Information Technology / Business Management.
• Bachelor's Degree in Information Technology / Business Management is preferred.
• Experience in software product management, or as an associate product manager, with successes in (1) understanding the end-user and driving product adoption, and (2) delivering products on-time and defining product success metrics ensuring commercial relevance.
• Technical background with understanding and/or hands-on experience in software development and web technologies.
• Polished professionalism with outstanding strategic, organizational, planning (project & finances), communication, and problem-solving skills.
• Team player who is independent, resilient and resourceful.
• Comfortable working in a fast-paced and dynamic environment.
• Proven track record of exceeding KPIs.
• Proven ability to collaborate with internal and external stakeholders.
• Experience in liaising with government stakeholders and working with public sector systems is an advantage.
• Strong metrics and analytical orientation.
• Able to multi-task within tight deadlines.
• Excellent written and verbal English communication skills, with strong presentation skill.
• Background operating in Legal practice will be a plus.
• Proficient in the use of Microsoft Office applications (e.g. Excel, Word, PowerPoint, Outlook, SharePoint) and digitally proficient to learn the use of new tools.

The level of offer and appointment designation will be commensurate with applicants’ relevant experience and track records. Successful candidate will be offered a 2-year contract in the first instance.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Job Title: Operations Analyst and Service Support

Role: Operations Analyst

Job Requisition Number: JR43557

Job Level: 3 – 5 years of relevant experience (L2)

Location: Singapore

Key Skills:

l Excellent written and oral communications

l Organized and methodical

l Strong analytical skills

l Identify and recommend process improvements to improve efficiency and effectiveness

l Ability to derive actionable outcomes from data

Job Objectives

Operation Analyst and Service Support for GIPS Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.

Key Responsibilities

l Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

l Work closely with hiring/line managers to manage the on boarding and off boarding of staff

l Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

l Other improvements and automation initiatives to improve existing process and functions.

l PPM management and reporting

l Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

l Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

l Support other operational resources managing Reporting & Analytics deliverables.

l Manage and support floor logistics.

l Maintain seating plans for GIPS occupied floors.

l End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

l Ensure process documents are organized, updated and maintained on sharepoints or shared folders

l Support with transformation initiatives when required.

l Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

l Proficient in Microsoft Excel with VLOOKUP and running macros

l Familiarity with vendor and invoice management processes

l Proficient in using PowerPoint for creating presentations and reports

l Independent, proactive and self-starter with excellent interpersonal and communication skills.

l Strong analytical and good problem solving skills.

l Ability to work in a fast-paced and team-oriented environment.

l Strong written and oral communication skills

l Organized, methodical and detailed

l Able to multitask and handle multiple priorities

l Able to work independently and in a team

l Dedicated and hardworking with high degree of accountability and integrity

l Good follow up in tracking updates from various parties for closure on a week to week basis.

l Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.

l Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.

l Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

l Experience working on SharePoint Page Design and SharePoint Workflow creation

l Experience creating reports using data dumps/extracts from SharePoint

l Previous work experience in on boarding and off boarding

l Previous work experience in audit, risk and compliance work.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Job Title: Operations Analyst and Service Support

Role: Operations Analyst

Job Requisition Number: JR43557

Job Level: 3 – 5 years of relevant experience (L2)

Location: Singapore

Key Skills:

l Excellent written and oral communications

l Organized and methodical

l Strong analytical skills

l Identify and recommend process improvements to improve efficiency and effectiveness

l Ability to derive actionable outcomes from data

Job Objectives

Operation Analyst and Service Support for GIPS Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.

Key Responsibilities

l Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

l Work closely with hiring/line managers to manage the on boarding and off boarding of staff

l Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

l Other improvements and automation initiatives to improve existing process and functions.

l PPM management and reporting

l Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

l Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

l Support other operational resources managing Reporting & Analytics deliverables.

l Manage and support floor logistics.

l Maintain seating plans for GIPS occupied floors.

l End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

l Ensure process documents are organized, updated and maintained on sharepoints or shared folders

l Support with transformation initiatives when required.

l Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

l Proficient in Microsoft Excel with VLOOKUP and running macros

l Familiarity with vendor and invoice management processes

l Proficient in using PowerPoint for creating presentations and reports

l Independent, proactive and self-starter with excellent interpersonal and communication skills.

l Strong analytical and good problem solving skills.

l Ability to work in a fast-paced and team-oriented environment.

l Strong written and oral communication skills

l Organized, methodical and detailed

l Able to multitask and handle multiple priorities

l Able to work independently and in a team

l Dedicated and hardworking with high degree of accountability and integrity

l Good follow up in tracking updates from various parties for closure on a week to week basis.

l Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.

l Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.

l Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

l Experience working on SharePoint Page Design and SharePoint Workflow creation

l Experience creating reports using data dumps/extracts from SharePoint

l Previous work experience in on boarding and off boarding

l Previous work experience in audit, risk and compliance work.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities

• Manage day-to-day operations of the card acquisition process end-to-end.
• Review and improve existing processes and policies with operation departments (Credit Ops, Tech, Credit Policy and other Risk Management teams) to improve customer journey
• Help to streamline and automate card application and card fulfilment process.
• Review Customer Journey and gather requirements to automate campaign fulfilment and ensure all exception scenarios are covered in the customer journey to reduce call volume
• Manage and resolve customer exceptions
• Assist to drive standardization of internal processes and improve efficiency through automation of reports
• Perform accuracy checks of daily/monthly/adhoc reports
• Other ad hoc duties as assigned

Job Requirements:

• Degree holder with at least 2 - 3 years of relevant working experience
• Comfortable with Microsoft Excel, including experience with formulas and basic functions.
• Experience in cards and streamlining of processes
• Knowledge in Payments business, especially credit cards. Experience in a financial institute or in the payments industry is advantageous
• Good analytical, interpersonal skills and problem solving skills with ability to manage stakeholders
• Strong attention to detail and accuracy, independent, self-motivated with good time management

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C511

SCOPE

• Reporting to the Banquet Operations Manager, the Banquet Operations & AV Captain is responsible for the maintenance and upkeep of all AV equipment.
• The incumbent is responsible to set-up, operate and troubleshoot the AV equipment, devices and systems and to ensure that the equipment is fully operational as and when needed.
• Required to perform shift duties and other duties as may be arranged by the Banquet Operations Manager.
• The incumbent will also assist and guide guests and customers on the proper usage of the equipment.

OVERALL OBJECTIVES

• Assist in providing technical support and setup of AV equipment to guests and colleagues

• Troubleshoot, maintain, upkeep, set-up, and operate all AV equipment, projection equipment and other devices

• To assist and supervise all AV works carried out by outsourced parties

• To ensure all AV equipment and room are properly maintained

• Positive, friendly, confident and with good interpersonal skills

• Minimum 2 years hotel AV experience preferred

Kindly note that only shortlisted candidates will be contacted.

Our client is a 3rd party full-service supplier of logistics and engineering solutions. Currently, our client is seeking for Operations Executive (Senior) to be handling warehouse operation duties.

JOB DIMENSION (SCOPE)

• Supervising warehouse operations, including deployment of operators and equipment, inventory management and reporting function.
• Manage daily operations and ad hoc requests and requirements from customers.
• Month end stock take and reconciliation of inventory.
• Lead, develop and supervise a team of workers to support the activities of the company.
• Ensure strict adherence to workplace safety and health requirements.
• Look for and work on continuous improvement of productivity.

REQUIREMENT

• Min. Diploma and above in Logistics Management or equivalent.
• Experience in managing warehouse / logistics operations such as inventory management, material reconciliation, etc.
• Strong in managing teams and excellent manpower deployment & optimisation skills.
• Excellent supervisory and interpersonal skills are a must.
• IT savviness is expected with good working knowledge in MS Excel.
• Problem solving and analytical skills are necessary.

Working Hours

· Mondays to Thursdays:
Shift 1 (6:30am to 4:00pm) or Shift 2 (9:00am to 6:30pm),
inclusive of 1hr lunch break

· Fridays:
Shift 1 (6:30am to 3:30pm) or Shift 2 (9:30am to 6:30pm),
inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public
holidaysScope of Services

The Services required are set out as follows:

• Maintain the general cleanliness of the school environment and upkeep of school facilities.
• Provide support for routine operational tasks including day-to-day 2-opening/closing of school.
• Carry out logistical support for routine and ad hoc school events and activities, including transporting and arranging furniture and equipment.
• Assist in the school’s safety, security and crisis preparedness activities, ag. arming and disarming of the school alarm system, reporting faults in school premises in a timely manner.
• Any other duties assigned.

Qualification, Skill & Experience of the Contractor’s Personnel

• Able to communicate in English and work in a team.
• Prior experience in cleaning duties, logistics-related work or simple administrative duties. Preferably at least 3 years of experience in any of these fields.
• Physically fit to perform the roles effectively.
• Other relevant skills such as coordinating skills, able to work under tight timelines etc will be an added advantage.

• Able to carry out manual works including carrying tables, chairs etc.
• General cleaning duties for classrooms, special rooms, school field etc.
• Traffic warden, security duties, able to carry out minor repairs, DIY and assist the school to supervise term contractors when necessary.
• Able to perform shift duty.

Qualification:

• Pass in PSLE or its equivalent.
• Ar lease 3 years working experience in school operations.
• Medically fit.
• Ability to understand and communicate in simple English and Mandarin.
• Good team player who is resourceful and has a high level of initiative.

• Cleaning operations manager required
• Need to standby 24 hours islandwide
• Monday to Saturday from 8am to 4pm
• To oversee the cleaning projects daily operation
• Able to communicate well with clients and staffs
• Must be physical strong as may need to work together with team mates
• Must be computer literate and handles in payroll

WHO WE ARE:
PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:
Be part of our dynamic team as a Sales Operations Specialist and take charge of revolutionizing our sales operations! In this exhilarating role, you will spearhead the management and enhancement of our sales processes, tools, and data to propel us toward unparalleled success in achieving our revenue and growth objectives. If you thrive in a fast-paced environment and are ready to make a significant impact, then this is the opportunity you've been waiting for!

YOUR RESPONSIBILITIES:

• Collaborate with business team to develop and implement sales strategies, plans, and forecasts
• Maintain and improve our CRM system, ensuring data accuracy, quality, and completeness
• Create and update sales reports, dashboards, and KPIs to provide insights and recommendations to senior management and stakeholders
• Support the sales team with proposal development and contract management
• Identify and resolve any issues or bottlenecks in the sales process, and propose solutions for improvement
• Research and evaluate new sales tools, technologies, and best practices to enhance our sales performance and efficiency

YOUR PROFILE:

Must-Have:

• Motivated by driving Sales Operations in the tech industry, ideally in a tech consultancy with experience across Singapore, Australia and SEA
• Solutions oriented and strategic with an desire to use technology for automation
• Proficient in pulling and interpreting data, and distilling insights using analytics tools to evaluate Sales performance, ideally familiar with HubSpot, LinkedIn and Sales Prospection tools
• Highly collaborative and works well in a diverse environment, ideally having experience working closely with senior stakeholders internally and externally.
• Strong written and verbal communication skills, you are known for being able to convince and build trust and responses naturally
• Robust skills in engaging others and articulating ideas clearly
• Strong written and verbal communication skills, allowing you to assist in crafting compelling content and collaborating across teams

Should-Have:

• Minimum 2 years of working in Sales Operations
• A solid understanding of sales processes, methodologies, and business principles is essential.
• Familiarity with key sales metrics, such as conversion rates, customer acquisition costs, and revenue forecasts, is important.
• Strong Analytical and Reporting skills are essential
• Highly motivated win mentality
• Highly capable of managing time and tasks independently
• Skilled at autonomous decision-making within a given framework and offering guidance to team members from various functions.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities

• Manage day-to-day operations of the card acquisition process end-to-end.
• Review and improve existing processes and policies with operation departments (Credit Ops, Tech, Credit Policy and other Risk Management teams) to improve customer journey
• Help to streamline and automate card application and card fulfilment process.
• Review Customer Journey and gather requirements to automate campaign fulfilment and ensure all exception scenarios are covered in the customer journey to reduce call volume
• Manage and resolve customer exceptions
• Assist to drive standardization of internal processes and improve efficiency through automation of reports
• Perform accuracy checks of daily/monthly/adhoc reports
• Other ad hoc duties as assigned

Job Requirements:

• Degree holder with at least 2 - 3 years of relevant working experience
• Comfortable with Microsoft Excel, including experience with formulas and basic functions.
• Experience in cards and streamlining of processes
• Knowledge in Payments business, especially credit cards. Experience in a financial institute or in the payments industry is advantageous
• Good analytical, interpersonal skills and problem solving skills with ability to manage stakeholders
• Strong attention to detail and accuracy, independent, self-motivated with good time management

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C511

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Job Responsibilities:

Customer Service:

• Greet and engage with customers warmly, creating a welcoming atmosphere
• Assist customers in finding suitable products based on their needs and preferences
• Provide personalized styling advice and recommendations
• Handle customer inquiries and resolve issues promptly and professionally

Fashion Advisory (Sales)

• Achieve individual and store sales targets through effective sales techniques
• Upsell and cross-sell products to maximize sales opportunities
• Process sales transactions accurately and efficiently

Product Knowledge

• Maintain up-to-date knowledge of products, including features, benefits, and trends
• Educate customers on product care, fitting, and styling options
• Stay informed about new arrivals, promotions, and store events

Customer Relationship Management

• Build and maintain long-term relationships with clients to encourage repeat business
• Maintain client records and follow up with personalized communications
• Notify customers about new products, events, and promotions

Requirements

• No experience welcomed.
• Proven experience in luxury fashion retail or a related field is a plus.
• Strong passion for luxury fashion and a keen sense of style.
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced, dynamic, and high-end retail environment.
• Sales-driven with a track record of meeting or exceeding sales targets.
• Knowledge of fashion trends and luxury brands.

• Maintain the general cleanliness of school environment and upkeep of school facilities.
• Provide support for routine operational tasks including day-to-day opening/closing of school.
• Carry out logistical support for routine and ad hoc school events and activities, including transporting and arranging furniture and equipment.
• Assist in the school’s safety, security and crisis preparedness activities, ag. arming and disarming of school alarm system, reporting faults in school premise in a timely manner.
• Any other duties assigned.

Qualification

• The Personnel should preferably have the following qualifications, skills and experience:
• Able to communicate in English and work in a team.
• Prior experience in cleaning duties, logistics-related work or simple administrative duties.
• Preferably at least 3 years of experience in any of these fields.
• Physically fit to perform the roles effectively.
• Other relevant skills such as coordinating skills, able to work under tight timelines etc will be an added advantage.

ROLE PURPOSE

To maintain the high standards set by Tidewater Offshore Operations Pte Ltd in all matters regarding Operations & Health, Safety and Environmental compliance. This include providing support and trainings on UniSea/TIMS knowledge and awareness. The DP & Marine Assurance Superintendent is to carry out function of the Marine Assurance Vessel Visits and this is reported across to the Global Security & Marine Assurance Director.

ROLE ACCOUNTABILITIES

Key Responsibilities

• Discuss and agree with the QHSE Manager (DPA), the number of Marine Assessments to be completed with a specified timescale. Maintain a Marine Assessment planning / progress schedule.
• Ensure Marine Assessments are planned and conducted in a way that optimizes vessels current trading areas in order to minimize costs and expenses involved relating to travel and expenses.
• During Marine Assessments, pay particular attention to Bridge Resource Management, evaluate Competency of the bridge team, conduct Internal Technical Inspections (as requested), offering assistance where required. If deemed necessary, or as instructed by
• Management; also assist with training / re-familiarization on TIMS processes including the understanding of the Tidewater Integrated Management System (TIMS).
• Assist with the Company and the Vessel Audit programme and follow-up on corrective actions (CAP).
• Assist with OVID Inspection follow-up and closure.
• Prepare comprehensive Marine Assessment reports and set up regular meetings with APAC Geo-Market Management to review these reports.
• Review Navigational Audit onboard.
• Delegated/supported Incidents, Near Miss & Observations to closure. Highlight any trends to Management on the following:

1. Review Vessel Safety Meetings
2. Handover Reports
3. Master's Review

• Set up and maintain a tracking register of actions resulting from Marine Assessments for Annual Management review. Perform Incident Investigation (TOPSET Methodology).
• Assist with Management of Change (MoC) request.

Coaching

• Liaise closely with the Master and Ship’s Safety Officer (SSO) to determine the scope of work ahead, including intended presentations e.g. lessons learned.
• Discuss and assist the Cook with Galley issues including Galley Risk Assessments and Hygiene in the Galley and Messrooms.
• Verify knowledge and skills with ship operations e.g. during cargo operations at the installation or anchor handling operations.
• Encourage and demonstrate safe working practices in all areas of the ship (deck & engine).
• Work with the SSO on reviewing the Risk Assessment folder and close outs of Incidents.
• Attend a Drill and conduct the washdown – take questions, suggest improvements.
• Conduct Company Specific Training. Verify all In-house Training requirements are completed.
• Coaching on effective Toolbox talk.
• Check vessel specific Risk Assessment for all foreseeable hazards esp. pinch points and validity.
• Engage with the Safety representative.
• Check on Permit to work process, esp. confined space entry.

QHSE Responsibilities

• Build Tidewater Culture through the core values, 7 Cs.
• Comply with the Global Safety Standards, Polices and Management Sytems.
• Follow the Safe T-Rules
• Take responsibility for the safety of myself and those around me by displaying safety leadership principles
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Interaction with customers concerning all QHSE & Marine Assurance matters Manage the development and utilization of the Unisea platform.
• Contribute to all Business and Safety Meetings

QUALIFICATIONS / SKILLS / LICENSES

Education: Bachelor's degree in Nautical studies, or a related field and minimum of 5 years of relevant experience OR in lieu of degree, Professional certifications (such as Master Mariner, Certificate of Competency) with more than 7 years of relevant experience.

Skills & Experience:

• Proficiency in maritime regulations, and standards (such as Internation Safety Management (ISM), SOLAS, MARPOL, and STCW regulations)
• Strong maritime operational knowledge and expertise
• Excellent communication skills, both written and verbal
• Strategic thinking and decision-making abilities
• Problem-solving and analytical skills
• Leadership and coaching capabilities
• Proficiency in conducting marine assessments and audits
• Ability to interpret and apply maritime regulations and safety standards
• Competence in incident investigation and root cause analysis
• Proficiency in risk assessment and management
• Strong organisational and planning skills
• Familiarity with QHSE processes and management systems
• Proven experience in conducting marine assurance audits and assessments.
• Experience in Bridge Resource Management (BRM) principles and best practices.
• Experience verifying crew competency and conducting internal technical inspections.
• Experience in incident investigation and corrective action follow-up (CAPA).

Job Scope:

• Responsible for the enhancement of Digital Enablement & Transformation (DET) in the organization, in particular software applications used by clinic end users and patients, eg: Next Generation Electronic Medical Record (NGEMR), Electronic Queue Management System (eQMS), mobile applications such as Health Hub etc
• Represent the department in end users in User Acceptance Tests (UAT), End-to-End Testing (E2E) to ensure the interoperability of interdependent IT systems
• Work closely with other user departments and third-party vendors to ensure IT system readiness
• Achieve higher digital adoption rate by undertaking enhancements on key functionalities of IT / mobile applications to improve their overall performances, user-friendliness and intuitiveness
• Work closely with internal departments to analyse, identify and implement solutions to improve outcomes in the Key Focus Areas such as Workforce Transformation and Tech Enablers
• Support department in achieving the set KPIs and HQ’s strategic and tactical plans and deliverables

Job Requirements:

• A recognised Degree in any discipline
• Minimum 2 years of working experience, preferably in IT domain supporting operations
• Able to work well in a team-based environment with a pro-active mindset in problem-solving and solution implementation
• Strong interpersonal and communication skills
• Proficiency in MS Office applications

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“Jobstudio will not solict any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating jobstudio and our employees, you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

We are seeking an entrepreneurial and passionate individual to join us for the role of Sales of Marketing Manager.

In this role, you will actively assist in the planning and execution of high-quality corporate projects which include executive meetings, company events, virtual events, roadshows, product launches and more. A senior role may be considered for applicants with the right experience.

Responsibilities

· Key liaison between client, event managers, designers and other 3rd party vendors leading up to the event ensuring that both client and event requirements are met

· Follow up on the concepts and proposals approved by clients and put them into reality

· Generate innovative & unique ideas to drive clients’ overall marketing goals and engagement strategies.

· Responsible for leading and/or supporting the planning and execution of multiple events globally

· Provide technical support across various virtual event platforms, including Zoom, MS Teams, WebEx, etc.

· Responsible for fiscal success of project, including budgeting, time tracking, and reconciliation.

· Required to work closely with the members of the team to collectively produce a successful event

· To handle multiple projects from entry level to mega huge events

Possess knowledge or qualities of the following:

· Knowledge in virtual events execution is preferred.

· Creative-minded with meticulous eye for detail.

· Organized, hands-on, enjoys coordination and execution.

· Strong event production, project management and decision-making skills.

· Ability to multi-task, prioritize and meet tight deadlines. To take responsibility over workloads

· An Enthusiastic team player who is able to collaborate with colleagues to deliver industry-leading client service

· Be a quick learner and have a passion for the events industry

Digital Transformation:

• Leverage IT expertise to support marketing automation, data analytics, and customer relationship management (CRM) systems.
• Drive digital transformation initiatives to integrate IT infrastructure with marketing technologies (e.g., analytics, marketing platforms).

Data Security & Compliance in Marketing:

• Ensure marketing operations comply with data protection laws (e.g., GDPR) and maintain customer privacy.
• Collaborate with the IT team to ensure marketing platforms and customer data are securely managed.

Collaborative Leadership:

• Work with cross-functional teams, including sales, product, and finance, to align marketing and IT objectives.
• Lead the integration of digital tools and IT solutions to support business growth and marketing efficiency.

Qualifications:

• Bachelor’s degree in Information Technology, Marketing, Business, or a related field.
• Relevant certifications in IT and marketing are a plus.
• 5+ years of combined experience in IT operations and marketing roles.
• Proven ability to manage IT infrastructure and marketing campaigns simultaneously.
• Experience in team leadership and cross-functional collaboration.