1. Monitoring and Optimization:

- Oversee real-time data monitoring to ensure the seamless functionality of our products and services.

- Identify and promptly address potential issues to maintain optimal performance standards.

2. Technical Support and Assistance:

- Provide comprehensive technical support and assistance to team members, covering areas such as system replication, installation, report generation, and feedback monitoring.

- Proactively troubleshoot technical issues, collaborating with the team to implement effective solutions.

3. Product Enhancement:

- Spearhead the suggestion and implementation of improvements to existing products and services, actively contributing to ongoing innovation and enhancement.

- Explore opportunities for the creation of new products and services, aligning with organizational goals and market demands.

4. Cross-functional Collaboration:

- Collaborate seamlessly with cross-functional teams to ensure the success of products and services throughout their lifecycle.

- Foster effective communication and cooperation among different departments to achieve shared objectives and enhance overall organizational effectiveness.

5. Documentation and Reporting:

- Develop technical documentation, presentations, and reports to communicate insights, progress, and recommendations effectively.

- Maintain meticulous records to support informed decision-making and future reference

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes. Our team spanning 3 countries (Singapore, Indonesia, and India) operates in an open, fast-paced environment where every team member is recognized for their skills and accomplishments, rather than their designations.

About the Role

As an Operations Associate, your primary goal is to support Singapore Operations and the delivery of RushOwl’s Transportation Solutions.

You’re the behind-the-scenes hero who is always seeking to make things efficient & convenient for others. You thrive in a fast-paced work setting and are open to communicating with all stakeholders across our passenger-driver ecosystem.

You are confident in building and maintaining a brand that our passengers trust and love. You have strong evidence of strong leadership and task management skills.

So what does a typical workweek look like for you?

1. Assist in the Area Planning process.
2. Assist in Resource Deployment to ensure trip fulfillment is met.
3. Participate in managing vehicle stakeholders to make sure satisfactory services are provided.
4. Rapidly execute, iterate and adapt to ensure that our implemented projects run smoothly.
5. Exercise Documentation Practices to ensure all data/information is documented timely for future actionable case studies.
6. Conduct detailed transportation analysis, with the consideration of trip service levels, constraints/time windows

Our Ideal Candidate

We’d love to chat with you if you meet the following criteria:

Personality

• Independent, Data-Driven & Self-Starter: You will need to coordinate multiple projects concurrently, completing your tasks dutifully with minimal supervision time efficiently.
• Open and Articulate: You will need to provide live, sincere feedback to the management team.
• Humble and Receptive: You will need to be receptive to feedback and be able to learn from the points given.
• Creative Thinker: You are an out-of-box thinker, who is able to find creative solutions for issues.

Skillset

• Strong Communication and Presentation Skills: You will need to communicate clearly and effectively with our team.

Education Requirements

• Tertiary Education

How do we take care of you?

1. Mentorship, Training, and Regular Feedback(s)
2. Your insights and suggestions will be heard (be it a small iteration or an entire business flow)
3. Productivity and Tech Goodies (Equipment and Peripherals Provided)
4. Paid Leaves
5. Fully-Stock Pantry (Tell us what you’d like and we’ll stock up for you too!)

Other Important Information

• This is a Full-Time Role, applicable to those in Singapore.
• You will report directly to the senior management team of RushOwl.

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title:

Head of Operations

As the Head of Operations, you will play a pivotal role in driving operational excellence, scalability, and efficiency across the organization. This individual will collaborate closely with cross-functional teams to streamline processes, enhance productivity, and contribute to the overall success of RegASK. The ideal candidate is a strategic thinker, possesses strong leadership skills, and has a proven track record of optimizing operations in a fast-paced SaaS / Tech-enabled environment. This is a transversal role which includes revenue operations and content operations. You will be working closely with our CEO, Chief Product & Technology Officer and Head of Finance.

Key Responsibilities:

1. Operational Strategy:

· Develop and implement a comprehensive operational strategy aligned with the company's goals and objectives.

· Drive initiatives to optimize processes, reduce costs, and improve overall operational efficiency.

· Develop and implement operational strategies aligned with organizational goals and objectives.

2. Revenue operations:

· Collaborate closely with sales, marketing, and customer success teams to ensure alignment of revenue goals. Act as a bridge between departments, facilitating communication and addressing operational challenges.

· Revenue strategy:

o Work in collaboration to develop and implement a comprehensive revenue operations strategy aligned with the company growth subjective.

o Collaborate with sales, marketing, and customer success teams to optimize revenue generation processes.

· Sales process optimization:

o Analyze and optimize the end-to-end sales process to improve efficiency and accelerate deal cycles.

o Implement tools and technologies to enhance sales productivity and performance.

· Forecasting & Budgeting:

o Collaborate with finance to develop accurate revenue forecasts and budgets.

o Monitor performance against targets and implement corrective measures as needed.

3. Team Leadership:

· Lead, mentor, and inspire a high-performing operations team.

· Foster a culture of collaboration, innovation, and continuous improvement.

· Establish clear performance metrics and goals for the operations team, ensuring alignment with company objectives.

4. Process Optimization:

· Identify and implement process improvements across various departments to enhance workflow and efficiency.

· Work closely with department heads to analyze current processes and recommend enhancements to drive scalability.

· Implement best practices and standards for operational excellence.

· Identify and pursue opportunities for process improvement and cost optimization.

· Ensure seamless coordination and alignment of operational activities with overall business objectives.

5. Data Analysis:

· Utilize data-driven insights to make informed decisions and drive operational improvements.

· Implement key performance indicators (KPIs) to measure and track the success of operational initiatives

6. Risk Management:

· Identify and mitigate operational risks that may impact the business and develop strategies to mitigate them.

· Develop and implement contingency plans for critical operational functions.

Requirements:

· Bachelor's degree in Business Administration, Operations Management, or a related field.

· 10 years of experience in senior operations role, within a SaaS or technology driven company.

· Familiarity with Technical and software proficiency

· Tech tools relevant to this position

· Strong leaderships and team management skills.

· Excellent analytical and problem-solving abilities.

· Effective communication and interpersonal skills.

· Project management and organisational skills

· Experience with Series A and Board participation will be an added advantage.

· Strategic thinking & Cross functional skills

· Knowledge of LifeScience / Software industry is a plus

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Head of Operations, please submit your resume for consideration.

Please include, Head of Operations application on the subject line.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Overview of role

P&G has established Singapore’s the largest private research facility in the heart of Biopolis, Singapore’s Life Sciences Hub. In this role, you will specialize in image and multi-omics analysis. You will also be responsible for developing and implementing cutting-edge AI models and tools to analyze and integrate diverse biological data, including but not limited to images, genomics, transcriptomics, proteomics, and metabolomics data. If this sounds exciting to you, read on!

Your team

Located at the P&G Singapore Innovation Center, you will be part of the Global BioScience organization. You will have the opportunity to work in global & regional multi-functional teams and engage with both internal and external partners.

How success looks like

• Innovation and Problem Solving: Successfully applying computational techniques to address complex biological questions or challenges to reveal business applicable insights.
• Algorithms and Models for Real-world Application: Develop & integrate algorithms, models, and methodologies that solve complex AI problems or improve the performance of existing AI systems is a crucial success criterion. Successfully translate the models into practical applications that can be scaled and used in real-world scenarios.
• Data integration and Management:. Develop data ETL pipelines and tools that help to automate data integration/management, visualize complex data, or provide a platform for data sharing.
• Collaborations: Building successful partnership with experimental biologists, data engineers, and internal/external collaborators that can lead to interdisciplinary breakthroughs. The ability to bridge the gap between computational analysis and biological experimentation is highly valued.
• Continued Learning: Demonstrate a commitment to staying updated with new methodologies, technologies, and research trends is important for long-term success.

Key Responsibilities

• Image Analysis: Develop and implement algorithms and computational pipelines for the analysis of biological images, including microscopy, clinical images, and other imaging modalities.
• Multi-omics Data Analysis & Integration: Apply state-of-the-art computational methods to analyze and integrate diverse biological datasets, including but not limited to genomics, transcriptomics, proteomics, and metabolomics data.
• AI and Machine Learning: Utilize AI and machine learning algorithms to uncover patterns, correlations, and predictive models from multi-dimensional biological datasets, enabling a better understanding of biological processes and mechanisms. These may involve feature selection, dimensionality reduction, clustering, and predictive modelling.
• Data Integration: Work on integrating image data with other biological data types to comprehensively understand biological systems and mechanisms.
• Data Management: Design and optimize databases to efficiently store and retrieve multi-omics and image data. Ensure data integrity and security while facilitating easy access for researchers.
• Collaborative Research: Collaborate with experimental biologists and other researchers to design experiments, analyze data, and interpret results in a multidisciplinary environment.

Job Qualifications

• Masters or Ph.D. in Computational Biology, Bioinformatics, Computer Science, or a related field.
• Proficiency in programming languages commonly used in computational biology, such as Python, or R.
• Experience with AI and general-purpose machine learning techniques and libraries.
• Knowledge of database management and data integration methodologies.
• Understanding of statistical methods for analyzing biological data.
• Familiarity with image analysis and relevant software packages. These analyses may include image segmentation, feature extraction, object detection, and tracking.
• Proficiency in utilizing bioinformatics databases and resources for biological data analysis.
• Strong analytical and problem-solving skills, with the ability to interpret complex biological data.
• Understand historical and cutting-edge approaches in computational biology, bioinformatics, and AI and incorporate the right methodologies for the job.
• Excellent communication skills to collaborate effectively with interdisciplinary teams and present findings to stakeholders

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

What we’re looking for

Are you a Digital Solutions Advisor with a passion for innovation and the maritime industry, one of the fastest-growing and rapidly evolving sectors today? If so, we have an exciting opportunity for you to join our team.

What we offer you

• Global Organisation
• Collaborative working environment
• Employee Inpatient and Outpatient Medical Benefit
• 18 days Annual Leave
• The opportunity to work for an organisation that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes

The role

OneOcean specialize in maritime data and believe in a Total Voyage approach that unites data, processes, and workflows to create a flexible and easy-to-use platform for appraisal, planning, reporting, and monitoring. As a Solutions Engineer, you will be a key member of our team, working closely with our clients to understand their unique challenges and design custom solutions that leverage our platform to address their specific needs.

You’ll collaborate with our sales, product, and marketing teams to develop and present technical solutions that solve business challenges. You will use your expertise to help our clients unlock the full potential of our platform, enabling them to streamline their operations achieve business goals.

We are looking for a dynamic individual with excellent communication and interpersonal skills, who can build and maintain strong relationships with both internal and external stakeholders. If you are passionate about technology, enjoy working in a fast-paced environment, and want to make a difference in the maritime industry, we would love to hear from you!

Here’s what your day-to-day will look like in this role:

• Collaborating with the sales team to provide detailed product information and knowledge to existing and potential customers
• Develop a deep level of product knowledge and skillfully answer product and industry-related questions during the sales cycle
• Create and deliver proposals and presentations that meet customer requirements and objectives
• Frequent travel to customer sites and industry events
• Stay up to date with industry trends and best practices including competitive differentiation and positioning
• Liaise with Marketing & Product Teams to help define development priorities and marketing collateral based on market requirements and growth opportunities

What you bring

• Maritime experience with strong understanding of navigation and compliance
• Degree in related field
• Previous years of experience in a similar role, such as software ERP software development/sales, or technical consulting in product development
• Analytical and problem-solving skills
• Communication and presentation skills
• Interpersonal skills (Ability to build and maintain strong relationships with customers, partners, and internal teams)
• Understanding of sales cycle and solution selling processes

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply

We hire people with a wide variety of skills, experience, and backgrounds. This includes people with disability, women, people identifying as LGBTIQIA+, culturally and linguistically diverse people, careers, and other varied groups.

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.

If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

We care, we share, we do the right thing

If you have further questions about this role, please contact us at [email protected] and we will respond to you as soon as possible.

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Greeting customers at the front desk and providing exceptional service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Serving as the point of contact for sales hotlines and inquiries, efficiently addressing customer queries and providing information.
• Demonstrating meticulous attention to detail when handling customer data.
• Managing and distributing sales leads in accordance with company standards.
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers.
• Generating monthly sales lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 6-days workweek (Mon-Sat: 8.30am to 6.00pm)

Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monitoring & updating attendance of employees' records and maintaining a proper filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Class 3 License

As a Software Developer, you will be a key player in designing, implementing, and maintaining software solutions that facilitate the analysis and interpretation of scientific data. This role offers a unique opportunity to contribute to the development of cutting-edge tools and applications that empower our stakeholders in their pursuit of groundbreaking discoveries.

Key Responsibilities:

• Scientific Platform development: Design, develop, and maintain a platform for research using HPC and artificial intelligence (AI) technologies.
• Workflow development: Implement software systems, tools, and algorithms with relevant databases and develop workflows that support the analysis, visualization, and interpretation of large and complex scientific data sets. Organize workshops and tutorials to facilitate uptake of these workflows by NSCC users.
• Partnerships: Develop and maintain partnerships with academic, research, government, and industry partners, to ensure the successful integration of HPC and AI technologies into their research and development activities.
• Upskilling: Stay up-to-date with the latest developments in HPC and AI technologies, and identify new and innovative ways to leverage these technologies to support scientific research.
• Collaboration: Collaborate with scientists, engineers, and other stakeholders to identify and solve complex technical challenges, and to design and implement innovative solutions.
• Planning: Contribute to the development and implementation of project plans, schedules, and budgets, ensuring that resources are allocated effectively and efficiently to meet the needs of the organization.
• Reporting: Communicate findings through presentations, and reports for NSCC as well as stakeholders/collaborators.
• Quality assurance: Ensure compliance with relevant regulations, policies, and best practices, and implement measures to protect the confidentiality, integrity, and availability of HPC and AI systems and data.

Qualifications:

• Bachelor"s/Master"s/PhD degree in Data Science, Computer Science, or a related field.
• Proven experience in Singularity or similar workflow design, development, and optimization.
• Proficiency in relevant programming languages (e.g. SQL, BASH, C/C++, Fortran, Javascript, Python).
• Experience with Linux development environment and toolchains (e.g. GCC, Clang, Intel compilers).
• Experience with server-based and high-performance computing.
• Familiarity with bioinformatics tools and resources, and an understanding of biological data types and formats.
• Familiarity with Linux command line, system administration, scripting, and software tools.
• Familiarity with performance and memory profiling tools, and debugging tools.
• Familiarity with software version control process and tools (e.g. git, github, gitlab).
• Strong problem-solving skills and the ability to work collaboratively in a dynamic team environment.

RESPONSIBILITIES

• Provide expert advice to on-board new users to NSCC’s systems.
• Engage with new researchers, communities and disciplines with data-intensive computing.
• Translate user requirements into optimal computational work plans.
• Assist in the design of NSCC's HPC systems, including benchmarking NSCC workloads on various platforms and recommending the most suitable architecture for the research community.
• Design and implement scalable and performant HPC software infrastructure with ease of maintenance.
• Analyse system and user job data for efficient resource allocations and management.
• Profile and optimise the user applications and workflow on the NSCC's HPC systems.
• Develop HPC utility and automated testing tools for NSCC's HPC systems.
• Develop HPC user guide and best practice guide documents for NSCC's HPC systems.

QUALIFICATIONS

• Master or Bachelor degree in the field of computer science, computer engineering, or other relevant areas.
• Proven working knowledge of HPC system and software.
• Experience with HPC development toolchain and scientific application software stack (GCC, oneAPI, AOCC, AOCL, MPI, CUDA, HDF5, NetCDF, MKL, and FFTW) for building HPC software is essential, knowledge in using Spack or EasyBuild is a plus.
• Strong programming skills in C, C++, and Python, familiar with Fortran programming is a plus.
• Good knowledge and experience in HPC performance optimization and troubleshooting.
• Familiar with HPC job schedulers (PBS or SLURM), OpenMP & MPI, and container technologies (Docker or Singularity).
• Familiar with scripting languages, Linux and HPC profiler & debugger tools e.g. AWK, Bash, Perl, Conda, GDB, Git and IPM.
• Familiar with HPC storage e.g. GPFS and Lustre.
• Demonstrated good team play spirit and high-level problem solving skills.
• Demonstrated effective communication skill including the ability to articulate technical concepts to a diverse range of clients.
• Demonstrated ability & willingness to contribute novel ideas and approaches in support of research community.
• To be considered for a senior position, the candidate should have at least 3 years of relevant experience in a similar position and environment.
• Familiar with AI software stack (PyTorch and Tensorflow) and programming is a plus.
• Familiar with database technology (MySQL, Cassandra, etcd, MongoDB and Redis) and programming is a plus.
• Good knowledge and experience in HPC analysis and data analytics is a plus.

Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monitoring & updating attendance of employees' records and maintaining a proper filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Class 3 License

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Greeting customers at the front desk and providing exceptional service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Serving as the point of contact for sales hotlines and inquiries, efficiently addressing customer queries and providing information.
• Demonstrating meticulous attention to detail when handling customer data.
• Managing and distributing sales leads in accordance with company standards.
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers.
• Generating monthly sales lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 6-days workweek (Mon-Sat: 8.30am to 6.00pm)

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities and Duties:

Departmental Activities

• Coordinate department and hospital meetings for the department and head of department;
• Facilitate staff on-boarding activities;
• Manage Operations Department Microsoft SharePoint infrastructure;
• Digitization of department paper records;
• Provide secretariat support to Workplace Safety and Health (WSH) Council;
• Provide secretariat support to the Hospital Food Service Committee (FSC);

Quality Improvement

• Assist in tracking department KPIs;
• Implement department improvement projects;

Inventory

• Manage department inventory control and maintenance;
• Assist with assets management;

Staff Activities

• Handling of Operations Department for social and recreational activities
• Manage Department Welfare Activities;

Admin

• Organize workshop/events for internal and external speakers;
• Provide general and admin support to Operations department;

Job Requirements:

• “A” level passes or diploma in administration or have relevant work experience in related field.
• 5 years working with administrative experience (preferably in healthcare setting).

Job Relationship : Reports to CEO

A. Job Summary

You will be responsible for the following key functions within CAL:

• Outreach & Partnerships with hospitals and other assigned organisations to seek out caregivers who need training and support from CAL
• Caregiver Equipping through delivering CAL’s core C2C programmes, modular programmes and workshops/talks
• Caregiver Engagement and Emotional Support through programmes such as ITS, C4C and E2E
• Programme Effectiveness Evaluation
• Curriculum Review covering improvement of content, training delivery & approaches
• Design and Development of New Programme & Services
• Train the Trainer
• Customised Modular Training & Talks

B. Job Responsibilities

1) Strategy

• Support the CEO and work closely with other key leaders and managers to achieve the vision, mission and strategy for the organisation
• Ensure strategies are effectively executed, reviewed and adapted to meet the desired outcomes and strategic directions set by the Board.
• Support the CEO to manage and implement changes and build the desired organization culture in alignment with CAL’s strategic direction & champion interdepartmental collaboration and cooperation

2) Leadership & Management

• Contribute as a key member of CAL leadership and senior management team on company-wide matters including strategic planning, risk and governance, board engagement and updates and performance review at annual performance roundtable
• Lead and support collaborative cross functional projects in support of CAL’s growth, reinforce and focus staff on the behaviour commitment and raise organization capability and capacity
• Provide leadership and manage members of the Ops and Programme department in programme & service design, delivery and effectiveness review to ensure high quality outcomes and impact on the beneficiaries
• Provide oversight, direction and guidance to mobilise and optimise resources in the execution of CAL’s key programmes and services and including future new programmes/services as directed by the CEO.

o C2C-PMHI: Caregivers to Caregivers Programme for Caregivers of Persons with Mental Health Issues

o C2C-Dementia: Caregivers to Caregivers Programme for Caregivers of Persons with Dementia

o C2C-YCG: Caregivers to Caregivers Programme for Young Caregivers

o Caregivers For Caregivers Programme (C4C)

o Trauma Informed Care

o ITS: Individual Training and Support to provide 1-1 emotional support and info referral and customised C2C content

• Streamline & standardize processes and practices and raise cooperation amongst the different teams.
• Ensure clear documentation of the department’s policies and processes
• Establish and enhance standard operating procedures for key aspects of the organisation’s operations and programmes and ensure adherence to such SOPs
• Drive efficient & effective database management and update to support and enhance key ops processes e.g. Outreach, KIV list, CRM upkeep, KPI accountability and reporting,
• Support the CEO in monitoring and evaluating the effectiveness of the organisation’s programmes through timely and well considered reports and updates.
• Support the CEO with updates to the board on programmes, services and related projects
• Ensure regular and timely review of curriculum, content and training pedagogies for core programmes
• Identify caregiver needs and think out of the box to find solutions and create and develop new offerings to close/bridge the gaps
• Contribute to identifying and monitoring risks for the organization and implement measures to mitigate such risks

3) People Management and Development

• Hold members of the department accountable, set clear expectation and targets to achieve high performance results, monitor progress and help remove barriers to support their success and deliver the desired KPIs, corporate priorities and outcomes
• Ensure proper staff orientation, learning and support to raise their competencies and engender greater commitment towards CAL gapor248373
• Take ownership, be hands on and involved in building a collaborative culture and contribute to establishing a positive, healthy and safe work environment for all staff and volunteers
• Manage conflict and drive positive and collegial behaviour to support bonding and building of relationship amongst staff and work towards transforming the workplace into a great place to work
• Support talent identification and development to raise new leaders for the organisation

4) Partnership

• Engage other organizations such as other Social Service Agencies, the authorities (i.e., MCCY, MOH, MSF), hospitals, to further the goals and objectives of the organisation
• Lead new partnership acquisition, build trusted relationships with partners and explore opportunities for outreach events, collaboration, mutual support and pursuit of shared objectives.
• Direct outreach and partnership with hospitals to seek out more caregivers and increase signups for C2C

5) Communications, Public Relations, Research and Advocacy

• Represent CAL by participating in direct communications and public relations efforts on various publicity platforms and media and partnership events to raise awareness about CAL.
• Support corporate comms efforts in events and publications to increase public awareness of caregiving and mental health and reduce mental stigma
• Initiate and lead research efforts to contribute towards more evidence-based evaluation of programmes and services
• Advocate for improvements in policies and legislation

C. Job Requirements

• At least 15 years of experience in progressively higher management and leadership roles
• Strong cognitive ability - learn quickly, process information accurately and effective in managing complexity
• Track record in driving growth, innovation, and inspiring teams for success
• Successful experiences in strategy formulation and execution, ops & project management and driving organisation growth
• Strong relationship management and relationship building skills to engage effectively with staff as well as beneficiaries, partners and volunteers.
• Excellent leadership, planning, negotiation and communication skills
• Demonstrated change agility, persistence and resilience
• Strong operation sense and able to respond expeditiously and appropriately

1. HE Programme Delivery: Ensure operational success of the programmes through maintaining effective communication with all stakeholders including but not limited to university partners, lecturers, students, alumni and government authorities.

2. Operation Coordination with University

Partners/Academics: Assist Resident Director in creation and implementation of orientation and academic development programs/workshops and promote the services by SIM Student Development to ensure students are well supported throughout their studies at SIM.

3. Student Support:

• Ensure successful transition and smooth progression for students by providing them with appropriate academic advisement to satisfy University Partner's Degree requirement; and academic counselling to students with academic difficulties.
• Discuss the educational and career objectives suited to the student’s demonstrated abilities and expressed interests. Advisors help students understand the relationships among the courses, programs, undergraduate research opportunities, and other academic experiences provided by the university. Help the student become an independent, self-confident decision maker, able to solve problems that arise in pursuit of their educational goals.
• Assist the student in planning a course of study and give advice about courses and adjustment of course loads. The advisor will inform the student about their exemptions/transfer credits; prerequisites for subsequent courses in the student’s programme.
• Work with Resident Directors to review students’ academic performance and carry our interventions for at-risk students.

4. Process Innovation: Review processes and suggest improvement plans that will enhance student learning experience.

5. Marketing and Recruitment: Actively engage prospects and present accurate information at all marketing and recruitment events.

6. Programme Review: Compile data for programme reviews (internal and external).

Authorities: Role Types

1. Cross-Functional Role Relationships: Support and be involved in cross-division, SIM-wide projects or tasks.

We regret that only shortlisted candidates will be notified.

We are looking for suitably qualified Operations Executive to join our “Applications & Operations” team. You will have the opportunity to learn from maritime domain experts and work with young tech enthusiasts who are passionate in making an impact in the maritime industry.

Job Description:

• Responsible for handling daily shipping operations, including port expenses/disbursements
• Close follow-up and liaising with customers to ensure smooth operations
• Swift attention and response to customer’s enquiries
• Responsible to resolve conflicts, problems to achieve excellent customer service
• Diligent input of shipment data into eLSA platform
• Perform other ad-hoc duties as assigned

Job Requirements:

• Minimum a Diploma in Maritime Studies or related disciplines preferred
• Some experience in vessel operations is advantageous (or training will be provided)
• Fast learner with a tremendously positive attitude
• Good listener with excellent communication skills
• Proactive and motived to get things done
• Patient and attentive to details
• Customer oriented problem-solver

Please send your resume to [email protected] including indication of expected salary and earliest available date. We regret that only shortlisted candidates will be notified.

Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing an operations team to operate two open cycle gas turbines and the associated auxiliaries and ancillary equipment of the power generation station.

We are inviting applicants for the positions of Technical Officer (Operations) who shall report to the Shift Charge Engineer (SCE)/Assistant Shift Charge Engineer (ASCE) (Operations) and be responsible for supporting him in the day to day operations of the power station/plants.

As a member of the operations team, you will be assigned to oversee the execution and coordination of plant related works. You will operate the plant in a safe, efficient and timely manner in accordance with established guidelines and to meet output requirements; performing trouble-shooting on the plant and its associated auxiliary and ancillary equipment; evaluating and recommending plant and equipment process improvements to achieve maximum availability, reliability and efficiency.

The Technical Officer shall support the Operations team in the following:

Responsibilities:

• Responsible for proper and efficient operation of gas turbine, generator and its auxiliary systems and ancillary systems as assigned by SCE/ASCE in-charge.
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages.
• Prepare, maintain and control all records as required.
• Assist in the preparation, certification and review of all management systems, e.g.ISO 9001, ISO 14001, etc annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit.
• Raise work orders, carry out isolation/de-isolation works to facilitate the issuance of Permits-to-Work to maintenance departments or their subcontractors in accordance to existing regulatory requirements.
• Carry out routine plant inspections and tests during shift duty.

Requirements:

• Education in Engineering
• Minimum 2 years’ operation experience in a power plant or related industries. Fresh graduates are welcomed to apply.
• Willing to do rotating 12-hour shift work.
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from Jurong East MRT is provided)

Interested candidates, please forward your detailed resume, including last drawn salary, expected salary and date of availability to : [email protected]. Only shortlisted candidates will be notified.

Upon commencement, suitable employees will have opportunities for cross-training.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”) or to [email protected], you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

Key Responsibilities

• Support the creation and execution of the digital customer support operations and strategy across the entire beIN APAC business and to be in tandem with the organizations’ global and regional strategy and leadership.
• Achieve creative excellence through understanding, defining and optimizing the consumer journey and experience across all beIN APAC digital solutions.
• Own and manage customer satisfaction and touchpoints across various digital and social media platforms.
• Craft, manage and lead multi-level 24x7 support tiers with internal and external stakeholders to constantly and timely manage responses to users having issues with our digital products, troubleshoot areas of problems across the technology stack, and continual drive to monitor, track, identify, resolve and improve user experience and enhance product features and processes.
• Develop and conduct product training for customer service agents, ensure they have up-to-date information about Standard Operating Procedures (SOP), our digital products and beIN APAC business.
• Lead and own related tasks to improve customer service & ticketing management workflow. Analyse alternative tools, customer contact channels, and other related product updates for service improvements and initiate & follow through the development process once business has agreed.
• Keep the FAQs and internal knowledge base in the Help Centre up to date.
• Support all digital product user experience report definitions, measurement, collection and analysis of customer behaviour journey and business services across our digital products to improve product experience and drive revenue. Regular reports to management to recommend improvements on the customer journey and experience and service enhancements.
• Manage all client meta-data as well as customer assets and inventory, including EPG integrity on clients, playlists, promotional voucher codes, subscription information, payment transaction reports, and user-reported requests for changes or trouble tickets.
• Manage operational project schedules, timelines, milestones, stakeholders and provide regular reports to management and relevant stakeholders on risks and dependencies
• Support anti-fraud and anti-piracy strategies and technologies including watermarking, fingerprinting, detection, and work with legal and broadcast teams for automation, piracy mitigation strategies, technology deployment and legal take-downs.
• Be a proactive and contributing member of a team to conceptualize and deliver digital programs, operations, and channels driven by state-of-the-art technologies, including AI/ML, chatbots and other creative tools to align with opportunities identified through consumer insights, market trends, and feedback or organizational goals.
• Build and maintain strong relationships with internal and external stakeholders, customers, suppliers across Asia.
• Keep abreast of competitive and industry trends in the digital space to evaluate beIN’s competitive edge in regional markets.

Requirements

• Familiarity with Customer Support system, e.g. Zendesk or other CRM & ticketing management systems.
• A good command of spoken and written English.
• Conversant with another Southeast Asian language, e.g. Indonesia Bahasa or Thai.
• Experience with using video-streaming services on various platforms such as web browsers, mobile, and connected TV apps is an advantage.
• Able to work late nights, early mornings and/or weekends when required.

WAREHOUSE MANAGERManage entire warehouse department, inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

Primary Responsibilities

Banquet Operation

· Take charge of banquet event operation

· Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.

- Attend pre-function meeting with Event Organisers, disseminate information and changes to colleagues and relevant departments.

- Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log

- Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received

- Ensure that team members with direct guest contact possess good product knowledge

- Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations

- Check and ensure that all operating supplies are well stocked and sufficient to run operation

- Plan the manning allocation/work assignment per Banquet event

- Implement appropriate and effective measures to keep costs and expenses within budget

- Supervise the maintenance of service standards during banquet service operations

- Engage and obtain guests’ feedback during operations to ensure satisfaction

- Handle guests’ complaints and comments tactfully and efficiently

Team Management

· Interview, select and recruit F&B and banquet employees

· Ensure that new hire induction and required trainings are completed within three months of employment

· Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department’s Standards

· Observe, coach, motivate and counsel team, performs staff appraisals/disciplinary actions if required

· Maintain department communication logbook and update notice board.

Other Responsibilities

· Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features

· Be well versed in hotel fire & life safety/emergency procedures

· Attend all briefings, meetings and trainings as assigned by management

· Report for duty on time wearing clean and complete uniform at all times

· Maintain a high standard of personal appearance and hygiene at all times

· Perform other reasonable duties assigned by the Management of the Hotel

Only shortlisted candidates will be contacted.

UWCSEA Dover is seeking an appropriately qualified and experienced University Advisor from August 2024.

Considerable current experience of advising students applying for admission to university in North America and the United Kingdom is required. Familiarity with advising and application processing in Australia, Canada, Europe and Asia would be highly desirable, as would experience in advising students with financial aid needs. Experience of developing and implementing a high school careers exploration programme is valuable.

The appointee will join a passionate team of University Advisors who enjoy working together in an exceptionally collaborative atmosphere. There is considerable opportunity for professional growth, both through working with highly experienced colleagues within the College as well as representing the College at conferences and events. The successful candidate will also work intensively with UWC National Committee scholars who are seeking full-need scholarship places at university. The appointee can look forward to working alongside highly motivated, enthusiastic and talented students as they grow through their High School years.

By applying for this job, you are committed to meet the vaccination requirement by the Singapore Government. You may refer to https://www.mom.gov.sg/covid-19/vaccination-requirements-as-a-condition-for-mom-passes for the latest requirement.

Main Responsibilities

• Contribute as part of a team to the delivery of a comprehensive programme of university advising services for a high school of 1300+ students, including guidance, information and advocacy as they navigate university application processes in as many as 20 countries worldwide
• Establish a personal advising relationship to an assigned caseload of 65+ in G11 and G12, including some students with high financial needs, and help them in their process of planning, researching, and applying to universities, identifying and understanding career options, and implementing their post-graduation plans; provide additional advice and support for university applications to up to 15 graduates currently taking gap years or doing National Service
• Support students in their transition from Grades 10 to 11 with guidance on subject selection based on their future aspirations
• Collaborate with other Advisors, Counsellors, Heads of Grades, Principal and Vice-Principals on the overall wellbeing and welfare of students.

Administration and Communication

• Inform students, parents, and staff about university systems and admissions processes worldwide, by facilitating small and large group workshops and presentations.
• Provide individual feedback on multiple drafts of students’ personal statements/essays.
• Support the understanding and skill development of teaching staff in relation to the university application process, especially in their roles as recommendation writers.
• Use Maia Learning online platform for US application processing and UCAS for UK application processing.
• Manage and track university applications, including processing school-issued support documents, following up with university representatives and troubleshooting as needed.
• Communicate with students, parents, and staff about on and off-campus events, university information opportunities, deadlines, and other relevant information.
• Write, review, edit and collate references for university applicants.
• Contribute to collation and analysis of university application and placement data, and use appropriate data analysis to inform university guidance.
• Remain up-to-date on university-related matters in a rapidly changing world through diverse means, including visiting universities and making presentations at relevant conferences, very often during the school holidays.

Relationships with Universities and Organisations

• Actively participate in engagement with universities throughout the school year.
• Attend major international admissions and guidance conferences and present at panel workshops for professional development.
• Maintain on-going relationships with university representatives around the world, with advisors with the local, regional and UWC networks and across the the international admissions industry for knowledge-sharing, capacity building and strengthening of UWCSEA’s global reputation

Expectations and Standards

• Follow the UWCSEA Professional Code of Conduct and Safeguarding Code of Conduct.
• Teach in line with the UWCSEA Teacher Standards

Person Specifications

• A degree and experience with the US and UK university application systems, as either a High School University Advisor or in university admissions, are prerequisites.
• Candidates should ideally already be working as a University Advisor in a similar environment for at least three years and be well suited to making the transition to this post at UWCSEA.
• The ability to engage with students and to engender enthusiasm for learning is a prerequisite for working at UWCSEA.
• Eagerness to participate in the five key elements of a UWCSEA education: Academic; Personal and Social Education; Service; Activities; Outdoor Education - on average the College expects a yearly contribution of 1.5 sessions per week in each season to Activities and/or Service.
• Enthusiastic participation in Professional Development, both that which is given by the College and that which is identified by the appointee.
• Belief in the transformative power of education; interest in furthering the values of equity and access to educational opportunities; openness to new ideas, stamina, collaborative spirit and a sense of humour.

Applications

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

Job Responsibilities:

• Handle planning and deployment of crane operators and drivers;
• Ensure proper submission of documentation by crane operators and drivers;
• Report and monitor equipment breakdown and repair status;
• Handle office and booking Hotline;
• Handle all admin duties relating to crane deployment;
• Undertake other admin duties which includes issuance of Purchase Requisition/Purchase Order, compilation of data for monthly reporting;
• Perform ad-hoc duties as assigned.

Job Requirement:

• Minimum GCE 'N' Level;
• Good communications and interpersonal skills;
• Able to handle work pressure;
• Highly motivated and self driven;
• Good and dynamic team player.

Attractive remuneration package for experience and suitable candidates

Interested applicants, please email your detailed resume stating current and expected remuneration package, date of availability to commence work.

We regret that only shortlisted candidates will be notified.

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:

- Transition care programme
- Community Health Posts

• Support in operations planning in the following assigned areas:

- Data analysis and monitor workload
- Manpower planning and management
- Collaborate and engage community partners to co-ordinate community operations

• Drive continuous improvement to enhance care and residents experience including:

- Pilot new programmes and processes
- Evaluate the use of technology to ease workflow improvement
- Evaluate success of pilot programs for future action
- Manage service related feedback and ensure residents' concerns are addressed
- Evaluate feedback and identify potential service gaps for improvements

• Lead in regional community operations team in assigned areas:

- Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
- Develop team members to enhance their skills & harness their potential
- Integrate team with the other RHSO departments and divisions

• Any other duties

Overview of the Role

The Media Director, Malaysia-Singapore leads end to end digital media planning and buying, with a focus on the Malaysia-Singapore market. The individual will assimilate expert knowledge of the consumers, culture, retail landscape and local media practices to build winning propositions for P&G.

Your Team

You will be part of the AMA Media headquarters based in Singapore and will report to the Senior Brand Director for AMA Media. You will work very closely with internal marketing and commercial teams, as well as external vendors and agencies to deliver results.

What Success Looks like

You shape the future of how media and technology are used in the workplace and be part of one of P&G’s billion-dollar brands. You can build relationships and drumbeats with multi-functional teams across the region to ensure seamless coordination and hands-on execution of digital media programs.

Responsibilities

• Lead digital media end to end with media planning, buying, optimization, KPI tracking, link to purchase
• Select the right audience, platforms, modelling and bidding strategies to improve media efficiency and optimize spending
• Lead digital transformation with outstanding media analytics & insights, consumer understanding
• Understand and assimilate data and insights on e-commerce, CRM, influencers, audience integration to develop digital strategies
• Run performance campaigns to drive CRM acquisition and online purchase.
• Run annual media landscape and media performance analysis to develop new media strategy.
• Digital reporting (Google, Facebook dashboards), find recommendations to improve performance.

Qualifications - External

• Minimum 5 years experience in media planning, bidding operations required and Market Ad tech space, preferably worked in media agency or Direct to consumer business
• Hands-on experience on planning campaigns & analysing results across key digital pillars – search, social, video, programmatic, website, Be-spoke, influencers
• Strong analytical ability to develop data driven media strategies. Excellent excel skills, other tools such as tableau, JMP or SQL are advantage but not requirement
• Strong leadership skills with ability to lead change and drive innovation
• High Collaboration skills internally and externally across region