The Associate Engineer, EUS is responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation.

Responsibilities :

• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Support service request and incident management to provide quality end-user services.
• Perform ad-hoc root cause analysis and problem resolution.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Develop checklists for typical problems.
• Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support.
• Proficient with Windows operation systems, M365, Anti-virus software and etc.
• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
• Handling incident tickets from end user for IT matters.
• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
• Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
• A motivated person with the ability to work independently, a good team player and goal oriented individual.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

The Associate Engineer is responsible in supporting Enterprise and Operations & Business Support Systems (OSS/BSS) functions to all internal and external customers.

Responsibilities :

• Provide application support for all users on Enterprise and OSS/BSS applications (e.g., SAP B1, Board, BRM, SharePoint, Remedy, Qlikview etc). This includes application software configuration, programming, enhancement, and testing based on changing business requirements
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects and ensure successful implementation by performing regular progress/performance monitoring
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Ensure that all activities are performed in compliance with IT policies and procedures.
• Provide support to audit exercises around OSS/BSS applications, the associated interfaces and work with stakeholders to address audit findings.
• Assist in any ad-hoc duties as assigned by immediate supervisor or IT HOD.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, preferably with relevant experience in OSS and/or Telecommunications industry.
• Proficient in Microsoft tools like Word, Excel, PowerPoint.
• Knowledge of working with tools such as SQL, Phyton, Workflow would be advantageous.
• Experience in Linux environment and application server setup is advantageous.
• Good command of written and spoken English.
• Excellent interpersonal, communication and analytical skills.
• Pro-active, meticulous, resourceful and strong team player.
• Able to work independently under tight schedules.
• Work well with all functional levels in the organization.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

The primary role of the Associate / Application Support Engineer is to handle the collection, storage, analysis, manipulation and rectification of complex geographical information which capture the company core business.

Responsibilites :

• Provide application support for GIS and GIS-related applications e.g., GE Small World, Hexagon G/Technology, Manhole Booking Systems (MBS), Plant Route Plan (PRP), Notification for Commencement of Earthworks (NCE), etc, including data rectification, data synchronization, and incident resolution.
• Monitor and respond to all system alerts and provide daily technical support in terms of troubleshooting, diagnosing, and resolving issues.
• Perform incident investigation and resolution, root cause analysis, and problem resolution, ensuring high availability of applications users.
• Perform any administrative tasks associated with GIS and GIS-related applications, such as user account management, log reviews, etc.
• Monitor incident and problem tickets and provide appropriate resolutions on a timely basis.
• Support all internal and external audits for GIS and GIS-related applications.
• Adhere to standard IT service delivery processes in accordance with IT policies and procedures.
• Document and update application configuration and architecture diagrams.
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects / Change Requests and ensure successful implementation by performing regular progress/performance monitoring.
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Attend to any other reasonable duties as assigned by the GIS Manager and IT Director

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent
• Proficient in Microsoft tools like Word, Excel, PowerPoint.
• Knowledge / Hands-on experience with GIS applications (e.g., GE Smallworld, Hexagon G/Technology, ESRI) and Web Technologies, including Magik, Java, and .Net programming languages would be advantageous.
• Good command of written and spoken English.
• Excellent interpersonal, communication and analytical skills.
• Pro-active, meticulous, resourceful and strong team player.
• Able to work independently under tight schedules.
• Work well with all functional levels in the organization.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidate will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK is a leading aesthetics and healthcare chain with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We offer an unparalleled opportunity for career growth in a multi-disciplinary environment.

The Role:

As a Business Operations Executive, you will work closely with the Director of Operations to implement and optimize workflows and systems from the headquarters to frontline operations. Upon confirmation, you will be promoted to the Assistant Manager level and placed on a fast-track on-the-job training program to reach the Manager level within a year.

Ideal Candidate:

We seek individuals who are goal-oriented, adaptable, analytical, and possess strong interpersonal skills and emotional intelligence. Self-motivation, ethical conduct, and team collaboration are also highly valued.

Benefits:

• 5-day workweek
• Comprehensive on-the-job training
• Fast-track career path to Manager within a year
• Generous Free Treatments Money for wellness and aesthetics treatments
• Group Hospitalization and Medical Benefits
• Office locations in Singapore are conveniently located at Novena Medical Center, next to MRT stations.

Responsibilities:

• Understand and document existing workflows and systems in a structured manner.
• Assist the Director of Operations, liaise with Doctors, and work with Clinic Managers in implementing these processes across various departments.
• Collaborate effectively with team members across different levels and departments, including Doctors, Clinic Managers, and the Director of Operations.
• Utilize analytical tools to monitor the effectiveness of implemented processes.
• Adapt to changes and provide solutions for unexpected challenges.

Skills:

• Strong computational thinking and excellent command of the English language.
• Exceptional interpersonal skills, with the EQ to manage and interact effectively with Doctors, Clinic Managers, and the Director of Operations.
• Ability to communicate protocols in a manner that is firm, calm, and sensitive.

Requirements:

• Bachelor’s degree in a related field such as Business Administration, Allied Health Sciences, Data Science, Computer Science, Chemical Engineering, Quantitative Economics, or Business Analytics, preferably with 2 years of relevant experience.

Application Process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

Job Responsibilities

• Maintain a high-level perspective while being hands-on in operational planning and execution.
• Clinic & Staff Support Service - Respond promptly to clinic operations’ needs, ensuring the efficient operation of support services. Manage equipment requirements, including maintenance and troubleshooting when necessary.
• IT Support & Access Management - Troubleshoot technical issues and manage access credentials for various systems.
• Knowledge Management and Training – Need to travel to clinics to identify knowledge gaps among clinic staff and provide training solutions. Utilize SOPs (Standard Operating Procedures), FAQs, and chatbots to disseminate information and fill knowledge gaps effectively.
• Implement Process Automation and Integrations: Zapier, ChatGPT, Chatbot, Plugins, etc.
• Automated Recruitment - Video/Transcription Shortlisting.
• To provide operational support as required (i.e. Replenishment of office and printing supplies)
• Ensure proper filing system and upkept and maintained
• Assist and document the stock distribution guided by plans
• Liaise with IT & General Admin Group as required
• Assist with development and administration of Operational SOP
• Assist in general administrative duties and any other ad-hoc assignments from time to time.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

• An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Sponsored work trips to KL to promote mutual learning and exchanges.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

This role reports to the Group Commercial Ops Manager Global.

You will be responsible for all matters concerning Operations and provide day to day administrative support. He/She will be part of team that is working within operations to ensure simplification, improved operational efficiency and effectiveness.

Job Requirements:

• Assist day-to-day Operations Activities e.g., Filing prepare Purchase Orders, Invoices and CIPL, etc..
• Drafting general email correspondences and communicate effectively.
• Uploads digital files and data. Organizes and archives records and documents. Makes copies of paperwork and distributes as needed. Retrieves data and files for other departments and personnel.
• Good housekeeping practice.

Requirements:

• 1 years of relevant professional work experience.
• Engineering experience/background is a bonus.
• Strong verbal and written communication skills and negotiation skills.
• Comprehensive understanding of MS Excel and Word.
• Ability to work well and effective communication.

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

The Operations Executive plays a crucial role in ensuring the smooth and efficient operation of the learning centre. They are responsible for overseeing various administrative and operational tasks, as well as providing support to the management team and staff members. The Operations Executive must have strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:

1. Overseeing day-to-day operations of the learning centre, ensuring smooth functioning and efficient delivery of services.
2. Managing administrative tasks, including scheduling, registration, and maintenance of records.
3. Coordinating with teachers, staff, and parents to address operational needs and resolve any issues that may arise.
4. Assisting in the development and implementation of operational policies and procedures to optimize efficiency and productivity.
5. Supporting ad hoc projects as assigned by the supervisor, contributing to the continuous improvement of the learning centre's operations.
6. Monitoring and managing inventory levels, ensuring the availability of necessary materials and resources.
7. Designing new posts on Canva and managing social media platforms.
8. Collaborating with the marketing team to promote the learning centre and its services.

Requirements:

• Bachelor's degree/ diploma in business administration, management, or a related field (preferred).
• Proven experience in operations or administrative role, preferably in an educational or learning centre setting.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in using computer applications and software.
• Ability to work on Weekends.

At eatz Group of Companies, where culinary excellence has thrived since 2004, with our flagship brand Eatz Catering Services Pte Ltd. We're on the hunt for passionate individuals to join our team and be part of our exciting journey in the world of food and hospitality. Join us today!

You will be Part of the Exciting and Expanding Team in our Central Kitchen you will work with the Following Functions:

• Execute deliveries, set up and tear down of catering set ups in timely and organised manner
• Plan and coordinate operational needs between HQ and retail outlets (e.g. Restaurant, Outlets, Pop-up stores, etc)
• Coordinating with various departments for effective operations and efficiencies
• Work with External vendors to achieve best results
• Maintain the cleanliness and orderliness of all equipment used (vehicles, etc)
• Assist in ad-hoc duties when necessary

Requirements

• Ability to think fast to plan and coordinate with colleagues
• IT skillset (MS Office, ERP, etc)
• Possess Class 3 License.
• Self-Motivated, Team Player yet Independent
• Attention to details and open to new ideas and concepts.
• Physically fit to carry heavy loads where necessary, able-bodied and with good attitude
• Training will be provided

Work Location: Bedok Industrial Area

Please email updated resume to [email protected] and/or WhatsApp to 8323 3443 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

ob Description & Requirements

Roles & Responsibilities

• Manage daily works.
• management,operations and customer service
• Responsible for assisting with the management of other departments and maintenance of daily works .
• To coordinate with all departments including processing customer's requirements
• At least 3 years experience in related industry.
• harworking and be a team player.
• Responsible and team-player.

We are looking for enthusiastic and energetic team players, with a strong work ethic, who will join Markets Operations.

You will play a pivotal part in helping to support the lifecycle of a trade. Working closely with Business partners, Clients and internal stakeholders to ensure all transactions flow through our front to back Operations teams, with no issues.

You will develop a broad and detailed understanding of the organization’s landscape, culture, processes and Technology.

You will have the opportunity to recommend creative suggestions on how to improve processes to minimize losses from failed internal processes, inadequate controls, and emerging risk better serve our clients.

Responsibilities:

• Daily responsibilities include follow up process of trade confirmations within stipulated timelines
• Match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Ensure accurate reviews and timely escalation of unissued/unexecuted documents
• Ensure resolution of client issues in a timely manner
• Prepare weekly and monthly Unconfirmed Metric Reports for Management
• Perform regulatory controls and record retention activities in accordance with established policies
• Participate in related system enhancement testing and new business initiatives

Qualifications:

• Relevant experience preferred
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Demonstrated knowledge of macros
• Consistently demonstrate clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance

Job Description

Job Purpose:

This is a role for a senior manager at Vice President level within the Global Transfer Agency operational unit and reporting into the APAC functional head. The candidate will have people management and oversight governance responsibility.

The candidate is expected to be responsible for handling daily BAU activities including client and vendor servicing while managing an operational team in Singapore. The candidate is also expected to maintain a close working relationship with its product & technology partners and operational team(s) in-country and in other Citi locations, while ensuring proper oversight of its in-country operational activities and/or other outsourced/offshored activities.

Key Responsibilities:

The candidate should have strong knowledge of the full trade cycle including other functions performed within the Transfer Agency operations, as well as the responsibilities of the Administrator and the Custodian. The candidate is required to have strong knowledge and extensive practical experience of the following core TA processes:

• Client/Distributor/Investor on-boarding, AML/KYC documentation & administration, and data management
• Transaction processing & investor servicing
• Cash & trade settlement processing
• Corporate action processing
• Reporting of shareholder trade activity to the fund accountant and fund custodian
• Bank account reconciliation
• Foreign exchange dealing & execution
• Periodic client & investor reporting

The candidate should also have experience in the following responsibilities of a Fund Transfer Agent:

• Review of fund prospectuses, operating memorandums and key fund documentation
• Fund launches and implementation
• Client conversions
• Client change request management
• Client & vendor management
• Oversight and risk control management for domestic and outsourced functions
• Managing client due diligence visits
• Awareness of regulatory and industry change and how it impacts the business
• Oversee day-to-day operations of multiple teams and unit supervisors and ensure teams meet performance, service quality and service delivery expectations
• Manage staff resource allocation while assisting with the development and oversight of the budget
• Resolve complex and highly variable issues with significant departmental impact
• Oversee the volume, quality, integrity, timeliness and delivery of complex deliverables.
• Analyze issues with transaction capture and related functions where direction is needed, and actions must be recommended / taken
• Develop and implement, policies and procedures and support a range of internal and external clients and ensure that essential procedures are followed and contribute to defining workflow standards
• Oversee performance of operational activities and define, develop, implement and track Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
• Identify opportunities to improve processes, client service, control, and cost reduction and implement improvements
• Conduct discovery and due diligence activities with clients to solve complex client queries
• Evaluate staff performance and make recommendations for training/development, pay increases, hiring, terminations and other personnel actions
• Contribute to the objectives of the Transfer Agency operations in the region
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

The following aspects of the role as a team manager are also important:

1. People Management:

This role is for a people manager and in addition to managing the daily responsibilities of the team, the candidate will also be required to build an effective working relationship with and between the team members and to guide them in their tasks. Regular effective one to one sessions with direct reports are required and a planned approach to staff development is a key part of the role.

2. Control Environment:

The candidate will be expected to identify issues or inefficiencies within the team and to build a strong, controlled working environment, concentrating on error prevention and mitigation.

3. Relationship and Network Building:

The candidate will also be expected to focus on building relationships with the Citi TA vendors and other Citi locations that perform tasks on behalf of the HK TA, with the clients and other business partners both internally and externally. The candidate will act as the Transfer Agency Single Point of Contact for the vendor and sites performing TA responsibilities on behalf of our clients for HK and will require strong skill sets and experience in respect of:

• Acting as key relationship and escalation point for the vendors/other Citi locations across all TA functions, taking end-to-end responsibility for the TA relationship.
• Manage change with these business partners to ensure a controlled change environment
• Engage in proactive added-value communication with the vendors/other Citi locations, and conduct briefings within TA to build awareness across the teams.
• Understand the requirements of oversight and control of 3rd party outsourced functions and the importance of adhering to regulatory obligations.

Development value:

This is a senior management role and is an ideal position for a candidate with strong TA and management experience to excel in their career in the fund services and fund administration space, particularly in relation to client servicing and relationship management, back office support and the oversight of outsourced/offshored functions & activities.

The role will also present opportunities for involvement in departmental and inter departmental initiatives which are outside the daily tasks performed by the team.

The role will provide opportunity to the candidate to participate in cross-functional initiatives, and being part of the regional management team within TA operations and across Funds Administration.

Knowledge / Experience:

The candidate should have over 15 years of working experience with at least 5 years of experience within Transfer Agency operations or in a Transfer Agency support role e.g. Transfer Agency project management and should have been in a people management position for at least 5 years. Having an industry knowledge and experience in fund services operations and administration in Singapore or in the APAC region is a benefit.

Skills:

In addition to a strong knowledge of TA operations and the Funds Industry as outlined above, the candidate also needs to display strong interpersonal skills, communication skills, people management skills and time management skills. The candidate also needs to be able to work independently on projects or sub sets of projects and effectively represent the TA function operationally. Due to the nature of the oversight of the outsourced/offshored functions, the candidate should have strong regulatory and compliance background and a good understanding of local regulatory obligations and requirements.

Core Competencies:

Delivery of high quality service to internal and external customers;

• Manage the delivery of the team’s tasks in a timely, accurate and in a controlled environment, ensuring priority items are identified and dealt with in a prompt manner.
• Display effective organization skills in order to manage competing priorities.
• Liaise effectively with other parties, both internally and externally and communicate in a professional manner at all times.
• Represent the TA in a competent and professional manner with external vendors and clients.
• Represent the TA in the regular service calls with external vendors and outsource business partners
• Provide an excellent standard of service to our clients both internally and externally.
• Identify and assume ownership of issues;
• Take responsibility for assigned tasks and prioritize to ensure expectations are met.
• Display effective delegation skills, focusing on developing individuals within your team.
• Co-ordinate and maintain a calendar of tasks for the team, ensuring the team meets the deadlines agreed.
• Co-ordinate or act as TA representative on larger projects, as requested.

People and self-management:

• Display effective delegation skills, focusing on developing individuals within your team.
• Display effective people management skills with a proven record of managing both strong and weak performers
• Ability to build a strong and trusted working relationship with your team and colleagues
• Completion of all assigned training and management of your own training path by identifying personal training needs and opportunities.
• Become actively involved in the development of the business by involvement in initiatives such as new business take on
• Implement effective risk awareness within the team, ensuring each member of the team adheres to all documented controls

Qualifications:

Candidates should be educated to 3rd level. Professional qualifications are preferred but not mandatory.

• Over 15 years of experience, preferably in a related role
• Subject Matter Expert in multiple or specific skill sets, business areas or products preferred
• Demonstrated project management skills
• Ability to work under pressure and manage deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

CPF Board helps members to save for their retirement, housing and healthcare needs. Its Customer Contact Centre (CCC) handles one of the highest volumes of phone calls and correspondences (e.g. email) within the Public Service. As a member of the Performance and Operations Support Unit, you will play a crucial role achieve a best-in-class standard for our customer service.

In this role, you will:

• Review and assess calls and correspondences received by the CCC to identify trends, issues, and areas for improvement.
• Diagnose potential operational challenges and propose actionable solutions to optimise CCC’s performance and efficiency.
• Design and standardise comprehensive frameworks for data collection, processing, analysis, and visualisation to ensure consistency and accuracy in reporting.
• Initiate and manage projects that leverage data to gain customer insights and enhance customer experience. This includes utilising tools for live chat analysis and speech analytics to drive meaningful improvements.
• Effectively communicate analyses and concepts through engaging presentations and lead knowledge-sharing sessions to foster collaboration and learning.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in roles such as Data Analyst or a similar analytics function which includes hands-on experience with data collection, processing, and analysis, as well as expertise in using data visualisation and analytics tools to drive data-informed decisions.
• Proficiency in a diverse range of data and statistical tools is highly preferred. This includes advanced skills in programming languages such as Python, R, and VBA. Experience with machine learning techniques and large language models is advantageous.
• Good experience with data visualisation and productivity software, including Power BI, Jupyter Notebook, Amazon SageMaker, and Microsoft Office Suite (PowerPoint, Word, Excel).
• Good understanding of data infrastructure, operations, and policy, with a focus on data storytelling, foundational analytics principles, and data-driven decision-making.
• Familiar in handling large datasets with precision, ensuring accurate tracking and reporting of big data. Experience with quantitative analysis, as well as text and speech analysis, is beneficial.
• Ability in creating clear, impactful written reports and presentations.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Overview
In this role you will be assigned to a cooking or food preparation station and support the central kitchen team and operations manager in delivering consistent food quality and comply with food hygiene management systems.

Responsibilities include (but not limited to):
Follow LWB standard operating procedures for food preparation
- Provide support in kitchen, production and delivery sections
- Preparation of food items in respective stations
- Receiving, sorting, preparing and storing raw ingredients
- Maintaining food consistency and quality
- Complying with LWB policies in ISO 9001 and ISO 22000 standards
- Monitoring production and wastage records; adjusting production to maintain sufficient product while minimizing wastage
- Cleaning of equipment and tools after usage (kitchen appliances, work surface and floors)
-Ensuring the cleanliness and hygiene levels of food preparation areas

Responsibilities

Conduct and Discipline

• Monitor absent employee, serve letter of breach of contract
• Put up cases for union appeal to HQ
• Monitor excessive MC cases Board of Inquiry (BOI)
• Upon receipt of approval by Head Depot to convene a BOI, arrange for BOI Chairman and members (inclusive of Union representative) to conduct the

BOI Union Appeal / CPS System

• Coordinate and arrange with Union on the appeal sessions. Inform Interchange Managers on the appeal dates and venue.
• Update BC files on past disciplinary records for appeal.
• Update the outcome of the appeal cases and send to IGs for follow-up action
• Maintaining the CPS System

Welfare & Benefits

• Co-ordinate free bus, order wreath upon death of employee immediate family member
• Issue of employee pass to recruit, and replacement for lost and damaged ones
• Monitor renewal of driving license/vocational license/work permit/employment pass
• Monitor renewal BCs who are due for contract renewal
• Cancellation of WP and employment pass, withdrawal of VL (non-local) upon BC leaving Company
• Monitor staff due for retirement
• Put up retirement case on optional/medical ground for approval
• Issue letter of certification of employment when required
• Assists in organizing monthly/quarterly orientation sessions for Head Depot

Others

• Assist on other duties as assigned

Requirements

• 2 years of relevant experience
• Candidate must possess at least a GCE ‘A’ or Diploma in Human Resource Management or equivalent
• Organised, meticulous and task-oriented
• Proficient in MS office
• Team player
• Preferred IHRP certified
• Good verbal and written communication skills in both English and Mandarin in view our primary stakeholders converse mainly in these 2 languages. Able to converse in dialects is an advantage
• Enjoy working in fast-paced environment

Job Description

· To liaise with commercial team on all flight’s booking advice

· To liaise with carrier’s OCC team on crew movements

· To liaise with flight ops team for all flight movements

· To liaise with engineering team on aircraft spare’s movement in SIN

· To attend all inbound & outbound flights at aircraft site.

· To communicate with crew onboard & loadmaster

· Supervision of loading & unloading of ULD and odd size cargo at aircraft site

· To communicate / coordinate with DNATA & SATS apron / cargo & transport department

· To monitor loading of cargo in DNATA & SATS warehouse and for optimization of ULD

· To file daily flight report into inhouse system

· Staff will be assigned side duties accordingly

Reporting Time

· 5 days a week (shift work)

· Rotating off / rest days

· Must be able to do rotating shift

· Reporting time will be based scheduled flight timings

Estimated Gross Salary – SGD2600-SGD3100 (inclusive of overtime)

This is a 12 Months Contract based in Singapore.

RESPONSIBILITIES

• Business Insights: Conduct impactful analyses on major revenue, product, vertical, productivity, efficiency, market opportunity data and trends. Lead communication of these insights.
• Scalable Insights: Maintain or create automated and actionable dashboards, workflows and tools that drive current and future rhythm of business actions.
• Project/Process Management: Design and execute on a standard cadence of operations while also independently developing and managing project or program plans to support key stakeholder asks.
• Hypothesis Development: Identify and solve strategic questions related to company’s largest regional business opportunities and related risks.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a numerate or business-related subject (Business Management, Finance, Statistics, Finance, Accounting, Computer Science, Mathematics, Information Systems, etc.).
• 8+ years experience in business or sales operations, analytics or planning, preference for working experience across Asia-Pacfic.
• Demonstrated problem solving experience with experience providing practical business insights from large, complex data sets.
• Proven experience in driving end-to-end strategy setting and implementation, including influencing senior stakeholder buy-in.
• Advanced spreadsheet modeling skills, and adept in Microsoft/Google office tools.
• Advanced SQL knowledge, and knowledge of at least one scripting language (R/Python). Knowledge in reproducing or scaling analyses.
• Strong communication and presentation skills to executive leadership.

A Day in Our Life:

• Prepare the BOQ (Breakdown of Quantity) by listing down the materials, fittings, and fixtures that will be required.
• Source quotes for the procurement of required materials.
• Negotiate for the best terms and conditions and proceed with the procurement of materials/fittings from suppliers.
• Conduct site recce when necessary.
• Support site operations (field operations).
• Submit concepts and costing to clients for approval.
• Liaise with clients for artwork and send it to the supplier for printing.
• Coordinate with sales and suppliers on work specifications and clients’ requirements.
• Monitor and ensure that suppliers/sub-contractors work according to schedules.
• Conduct checks on the quality of fabrication by suppliers according to requirements.
• Conduct on-site servicing to address clients’ feedback.
• Conduct on-site supervision of suppliers and coordinate move-in arrangements.
• Prepare additional costing for sales to bill clients for “VO” (variation order).
• Raise Purchase Orders and close projects after the events.
• Coordinate with suppliers to clear items after the events.
• Oversee and ensure proper teardown after event.
• Assist the department in any other matters when necessary.

What are We Looking For:

• Diploma / Degree in Events / Construction Management or any other relevant field.
• 2-3 years of relevant experience in operation (on-site).
• Well-versed with Microsoft Word/Excel/Project.
• Knowledge on furniture, material and finishing will be an added advantage.
• Independent individual.
• Experience in M&E will be an added advantage.

• Data Center Operations Assembler
• Duration - 6months
• Location: Singapore
• Salary: S$2500 to S$3600

In this role you will provide support for the ongoing operations in our data centers. You will replace parts, run cable, populate and depopulate racks, swap tapes and other various manual operations related tasks. You will also work as a member of a larger, coordinated team.

Key Responsibilities:

• Transfer tools, parts, equipment, and supplies to and from work stations and other areas.
• Maintain cleanliness of working environment Assemble/disassemble and populate/depopulate equipment racks.
• Disassemble broken or failed hardware equipment and replace parts per defined process using hand and / or power tools
• Run/install ethernet and fiber optic cable per defined process
• Operate barcode scanners and associated software tools Follow detailed instructions and perform other tasks as directed.
• Must possess a positive attitude and be be able to work well within a team oriented environment

Minimum Qualifications:

• High school diploma. In lieu of education, 2 years of relevant experience. 3 years of general work experience in some skilled (non-technical) field Speak and write English and fluently and idiomatically.
• Strength: Medium to heavy materials handling required e.g. lifting, pushing/pulling, etc. Must be able to exert muscle force to lift at least 50 lbs (23 kg)
• Stamina: Must be able to exert yourself physically over extended periods of time including frequent bending, kneeling, climbing, pushing / pulling and lifting Manual dexterity: Must be able to perform component level repairs on equipment
• Comprehension: Must be able to understand and execute frequent oral and written instructions
• Attitude: Must possess a positive attitude and be be able to work well within a team oriented environment Environment: Must be comfortable working in a physically demanding environment

Shift-work / Holidays: Must be willing and able to be flexible in work schedule, including working holidays and shift based schedules

The Cafe Operations Associate is a versatile role that supports both Front of House (FOH) and Back of House (BOH) operations. This position is perfect for someone who thrives in a dynamic environment and enjoys wearing multiple hats. The ideal candidate will ensure smooth and efficient cafe operations while providing excellent customer service and maintaining a clean, welcoming environment.

Key Responsibilities:

Front of House (FOH):

• Greet and assist customers, providing a friendly and welcoming experience.
• Take orders and process transactions accurately and efficiently using the POS system.
• Prepare and serve beverages in accordance to SOP
• Maintain cleanliness and organization of the dining area, restrooms, and entrance.
• Handle customer inquiries, feedback, and complaints professionally.

Back of House (BOH):

• Assist with basic food preparation
• Ensure kitchen cleanliness and organization, including washing dishes and cleaning equipment.
• Manage inventory, including receiving deliveries and stocking supplies.
• Follow health and safety regulations to maintain a safe working environment.
• Perform routine maintenance tasks as needed.

General Responsibilities:

• Work collaboratively with team members to ensure a seamless customer experience.
• Participate in training sessions and team meetings to stay updated on cafe policies and procedures.
• Provide support for special events and additional duties as assigned
• Uphold values and standards in all interactions and tasks.

Interested candidates to email to [email protected] or SMS/WhatsApp to 9121 2773 / 8043 4970.

Strategic Planning and Execution:

• Develop and execute product operations strategic plans based on company goals and market needs.
• Oversee the entire product lifecycle from conception to launch and post-launch.

Team Leadership and Development:

• Lead, mentor, and develop a high-performance product operations team.
• Foster a culture of innovation, collaboration, and continuous improvement within the team.

Market Research and Analysis:

• Conduct in-depth market research to understand industry trends, competitive landscape, and customer needs.
• Analyze market data to provide actionable insights and recommendations for product development and optimization.

Product Performance and Optimization:

• Monitor and analyze product performance metrics to identify areas for improvement and implement solutions.
• Collaborate with cross-functional teams to enhance product features and user experience.

Customer Engagement and Support:

• Develop strategies to increase customer engagement and satisfaction.
• Ensure effective customer support processes are in place to promptly address user queries and issues.

Stakeholder Management:

• Communicate effectively with internal and external stakeholders, including executives, partners, and customers.
• Manage relationships with key stakeholders to ensure alignment and support for product plans.

Requirements:

• At least 5 years of product operations experience, preferably in the internet finance industry.
• Bachelor's degree or higher in business, finance, marketing, or a related field.
• Proven track record in managing large-scale internet finance products and operations.
• Proficiency in both Chinese and English, with strong oral and written communication skills.
• Strong leadership and team management abilities.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

• Experience with cloud computing products.
• Advanced degree in a related field.
• Understanding of regulatory requirements and compliance in the financial industry.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Job Overview:

The OKAM has a clear focus on performance management and improvement of operational efficiency while ensuring that service level agreements are fulfilled.

The OKAM is responsible for customer retention and for contributing to Key Account growth.

The OKAM will expand on customer relationships through shipment data analysis, continuous improvement and optimized service offerings proactively addressing concerns.

Responsiblities:

1. Sustain awarded business and support related growth
2. Drive operational efficiency and performance
3. Prepare operational data and present performance results
4. Develop and control KPIs and improve data quality by proactive collaboration with Cluster Operations
5. Escalate and follow through on operational, data quality and KPI issues by conducting root cause analysis and defining corrective actions
6. Serve as single point of contact for all operational issues and escalations, with a responsibility of updating relevant stakeholders
7. Drive customer satisfaction by implementing value added solutions and continuous improvement projects
8. Implement new lanes of existing key accounts to ensure customer service level agreements are met
9. Maintain customer SOP and ensure communication and training is provided
10. Ensure that the customer set up in Schenker systems is in place including relevant interfaces and reporting solutions.

Qualifications:

1. Has 5 years’ experience with a multi-modal (air & ocean) international logistics company in an operations or client management role is preferred.
2. Advanced knowledge of Microsoft® Office Software required
3. Knowledge of DB Schenker TMS (TANGO) is preferred
4. Project and Change Management

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

Job Summary:

The Sales Operations Management Assistant supports the sales operations team by assisting with the coordination, planning and execution of sales activities. This role involves handling administrative tasks, analyzing sales data, preparing reports, and ensuring smooth communication between the sales team and other departments.

Key Responsibilities

1. Administrative Supports:

• Maintain and update sales databases and records.

• Handle correspondence, emails and other communications on behalf of the sales operations team.

2. Sales Data Management:

• Collect, organize, and analyze sales data to support decision-making processes.

• Prepare regular sales reports, dashboards, and presentations for management.

• Ensure data accuracy and integrity within the CRM and other sales systems.

3. Process Improvement:

• Identify areas for improvement in sales processes and workflows.

• Assist in the development and implementation of new ales strategies and procedures.

• Provide training and support to the sales team on new tools and processes.

4. Coordination and Communication:

• Facilitate communication between the sales team and other departments, such as marketing, finance, and customer service.

• Coordinate and manage sales events, trade shows, and promotional activities.

• Support the onboarding process for new sales team members.

5. Customer Relationship Management:

• Assist in Managing customer accounts and relationships.

• Handle customer inquiries and provide timely and accurate information.

• Support the sales team in building and maintaining strong customer relationships.

6. Sales Performance Monitoring:

• Track and analyze key sales performance metrics.

• Provide insights and recommendations to improve sales productivity and effectiveness.

• Monitor sales targets and quotas, assisting the sales team in achieving their goals.

7. Miscellaneous:

• Perform other duties and special projects as assigned by the Operations Manager.

• Stay updated on industry trends and best practices in sales opetations.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.

• 2+ years of expenience in a sale support or administrative role, preferably in sales operations.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Strong analytical and problem-solving skills.

• Excellent organization and multitasking abilities.

• Effective communication and interpersonal skills.

• Detail-oriented with a high level of accuracy.

• Ability to work independently and as part of a team.

• Able to work retail hours/shifts

We are seeking a highly motivated individual who wishes to grow their career in the logistics and supply chain industries. The Operations Specialist role will play a pivotal role in managing and optimizing regional logistics operations, ensuring seamless coordination, cost-effectiveness, and customer satisfaction throughout the supply chain.

Responsibilities

Depot Management

• Steer sorting and inspection process standardization to meet quality expectation
• Conduct SOP training and process audit in assigned depot
• Drive smooth and effective turnaround of Goodpack containers with optimum cost management
• Monitor inventory holding in assigned depot to improve fleet utilization rate
• Champion and drive inventory accuracy in assigned Depot.

Import

• Track list of import shipments arriving at port and ensuring documents availability
• Prepare and provide shipping documents to agents / liners
• Liaise with agents on application of custom permits
• Follow-up and resolve all clearance issues
• Ensure system transaction is updated accordingly

Export

• Liaise with depot operator on export requirements
• Ensure system transaction is updated accordingly
• Perform freight booking for export
• Ensure that all shipping documents and permits are processed accordingly, and Bill of Lading is uploaded to system

Local Deliveries

• Maintenance of trucking rates
• Review that cost are correctly included in the system
• Work closely with Order Fulfillment team on order amendment, cancellation or replacement
• Review with Order Fulfillment team to ensure all customers orders are delivered on-time.
• Main contact point of outsourced transporter, bridging the communication with internal (Order Fulfillment team) and external (depot operator) stakeholders

Others

• Work with Regional Operations Executive/Manager to conduct performance review with 3PL vendors
• Develop collaborative relationships with both external and internal stakeholders
• Undertake ad-hoc duties and tasks as and when required

Requirements

• Diploma/Degree in Supply Chain or Logistics with minimum 2 year of relevant working experience.
• This role required regular travel to the warehouse (Tuas).
• Hands-on operational experience particularly in container yard or multi-client warehouse is a plus
• Proficient in troubleshooting with strong problem-solving skills.
• Ability to work independently with minimal supervision
• Computer literacy – Microsoft Office, Outlook and etc.
• Knowledge in OHSAS 18001/SS506, ISO 9001, Lean / Six Sigma will be advantage.
• Proven ability to prioritize and meet time frames.

“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”

Responsible for leading the operations team within the APAC region, defining a range of solutions and services to enable internal customers to be as productive as possible whilst providing an intuitive, efficient, and consistent user experience.

Job Descriptions

• Manage all Digital Workplace, Infrastructure and Operations across the region, including budgeting, integration processes (such as Incident and Problem Management, service requests, change enablement) in partnership with service providers and delivery teams
• Escalation points for Infrastructure & Operations related issues and queries in APAC region
• Support defining, and developing schedules, activities, estimating resources and activity for team projects
• Assist in the transformation of Digital Workplace, Infrastructure and Operations into a lean, automated industrial service delivery model
• Oversee and manage the quality of delivery of external service providers to ensure that objectives and service levels are met, and internal regulations are complied with.
• Technologies responsible for supporting, maintaining connectivity, Servers and storage and cloud services (Active Directory, Azure, VMware, Backups etc)
• Planning and managing the IT infrastructure and in alignment with the global IT strategy and standards.
• Support defining and developing schedules, activities, estimating resources and activity for team projects

Job Requirements

• A relevant qualification with at least 8 years of related experience
• Experience in managing a team in overseeing delivering services to end-users/internal customers, with a strong focus on operational analytics, end-user experience monitoring
• Experience in budget management, vendor management, and managing competing priorities
• Demonstrates proficiency in optimizing and monitoring connectivity and infrastructure, emphasizing cost-effectiveness and user satisfaction
• Effective communicator with stakeholders at all organizational levels, adept at simplifying technical issues and leveraging digital workplace technologies to enhance productivity
• Familiarity with Windows system administration, Active Directory, Windows Server 201x, and Microsoft Cloud platform with emphasis on Azure, ideally within a global organizational context