The Assistant/Operations Manager is involved in the day-to-day operations of the restaurants and maintains safety standards and procedures. He/She is involved in the analysis and monitoring of operational data to ensure potential problems are averted. He/She also oversees the implementation of workflow improvements that may enhance customers' satisfaction, as well as optimise the use of the organisation's resources.

The Assistant/Operations Manager also required to analyse operational data to help improve inefficiencies and to predict operational problems.

The Assistant/Operations Manager is a good communicator and has good negotiation skills. He/She has strong problem solving and analytical skills and may be required to work irregular hours.

~ Design restaurant concepts.
~ Develop a risk management framework, policy and process.
~ Develop and establish financial budget and plans.
~ Develop and maintain business continuity strategies, policies and guidelines.
~ Develop managers and high potential employees through organisational talent capability review.
~ Develop service recovery framework.
~ Drive service quality and customer satisfaction.
~ Establish and maintain strategic business partner relationships.
~ Establish business continuity processes.
~ Establish business strategies for the business function.
~ Establish operational plans for the business function.
~ Facilitate innovation and lead managers to manage change.
~ Facilitate innovation process within the organisation.
~ Lead managers to develop organisational and governance strategies.
~ Manage compliance with food and beverage hygiene policies and procedures.
~ Manage revenue management.
~ Oversee cost controlling and food purchasing activity.
~ Plan and develop menus for food service establishments.
~ Provide leadership during crisis situations.
~ Strategise service operations.

Job Description

Our client, a tax and assurance consultancy firm with a global presence, is looking for a Corporate Finance Senior advisor to join their expanding team.

This role entails overseeing sell-side, buy-side, and capital raising transactions within the Southeast Asia market. Key duties include developing financial models, conducting valuations, preparing due diligence reports, and drafting transaction documents.

Successful candidates are expected to thrive in a dynamic environment while managing multiple deadlines.

REQUIREMENTS:

• Over 2 years of relevant experience in M&A, capital raising, transaction services, valuation, or related advisory services.

• Possess at least a bachelor’s degree in finance/accounting/business or its equivalent.

• Proven quantitative abilities, including analyzing financial statements and building financial models in Excel.

• Strong analytical, problem-solving, and presentation/report writing skills, with a solid understanding of business dynamics and value drivers

• Previous experience in corporate advisory/ Big 4 auditing firm is preferred.

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected](R22111268| EA: R24123136 )

*We regret that due to potential volume of responses, not all applicants be contacted.

Information:

1. Salary range: $2,500 - $3,000
2. Working hours: Mon - Thurs: 8:30am - 6pm, Fri: 8.30am - 5.30pm; Alternate Sat: 8.30am - 12.30pm
3. Working location: Jurong

Responsibilities:

• Understand customer concerns and recommend services and repairs of their cars.
• Advice on vehicle maintenance and warranties also schedule service appointment.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Provide update of vehicle status to customers throughout the service process.
• Review service and repairs together with customer after service completed.
• Attend customer’s enquiries and requests at service reception.
• Issuing job cards accordingly for proper documentation.
• Provide quotations and cost estimates for labor, parts, and additional services to customers.
• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicate with customers for approval to carry out additional repairs
• Liaise with workshop quality controller after completion of repairs to confirm the job done

Requirements:

• Possess class 3 license
• Experience in a Dealership setting environment.
• Attention to detail and delivering high level of customer service
• Knowledge of automotive repair and maintenance

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Deliver exceptional customer satisfaction through effective aftersales service.

- Implement core service processes to ensure high-quality service delivery.

- Manage and guide the team of technicians, ensuring their work is conducted efficiently and professionally.

- Coordinate with various departments to fulfill customer requirements, including timely delivery, quality repairs, customer service, and cost-effectiveness.

- Drive initiatives to streamline operations and enhance overall efficiency.

- Undertake additional responsibilities as required.

Job Requirements:

- Diploma, 'A' Levels, NTC 2/3, or an equivalent qualification.

- Minimum of 2 years of experience in the automotive service sector, ideally in a service advisor role or similar.

- Excellent communication and interpersonal skills.

- Possession of a valid Class 3 driving license is essential.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

The Operations Manager leads and manages the team to achieve operational excellence. This includes overseeing the receiving, storage, order processing, and shipping of products while maintaining a safe and organized work environment. The manager will collaborate with cross-functional teams to optimize processes, implement best practices, and drive continuous improvement initiatives.

Key Responsibilities:

v Candidate is in charge of the overall supervision of an entire organization

v Assist with operations that may require carrying loads>20kg

v Lead, mentor, and motivate all staff to achieve performance targets and objectives.

v Conduct regular performance reviews, provide constructive feedback, and oversee day-to-day warehouse activities, including receiving, put-away, order picking, packing, and shipping.

v Monitor and manage inventory levels to ensure accuracy and timeline Identify areas for process improvement and implement strategies to increase efficiency and productivity.

v Implement best practices for inventory management, order fulfillment, and quality control.

v Ensure compliance with health and safety regulations, and implement safety measures to prevent accidents and injuries.

v Conduct regular safety training and promote a safety culture within the team.

v Collaborate with customer service and sales teams to meet customer requirements and address any issues related to order fulfillment.

v Generate and analyze key performance indicators (KPIs) to assess overall performance and make data-driven decisions.

v Prepare reports on operational metrics, inventory levels, and order accuracy.

v Coordinate with vendors and suppliers to ensure timely and accurate deliveries of goods.

v Evaluate vendor performance and negotiate contracts as needed.

Requirements:

v Bachelor's or Master's degree in Business Administration, or a related field.

v Physically fit to carry heavy objects

v Execute other ad-hoc duties as required by the management from time to time

v The ability to work under pressure

v Willing to work within opening hours (e.g. Night Shift/ Rotating Shift / Weekends)

Jobscope

• Ensure smooth daily operations of Clinics including front counter services, administrative / operational matter to solve system and process problem
• Responsible achieving patients satisfaction targets.
• Responsible devising innovative services to continually improve service and delight patients.
• Manage and responsible for a group of clinic staff manpower schedule and leave.
• Provide appropriate induction, orientation, training and appraisal for clinic staffs so that they possess appropriate skills and knowledge to carry out their jobs.
• Implement and effective appointment management system and monitor performance.
• Doing project with clinic management system to integrate the appointment and queue system to mobile apps and web based.
• Manage patients’ complaint and service recovery.
• Disseminate and implement hospital’s policy and procedure.
• Oversee the documentation of procedures/ processes that they are in line with MOH directive and meet the regularly directives

Requirements

• Min Degree in any related course of studies (Lifescience, Chemistry, Business, Biomedical science, etc)
• Have experience managing large number of people
• Candidates without experience are welcome to apply as training will be provided
• Open to Office hours, 5.5 days

ALL qualified candidates, please send in your resume to:
[email protected]

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

GUTCARE was founded in 2014 to be a regional centre of excellence in digestive disorders and an international standard group practice in Singapore's private healthcare sector. Today, GUTCARE has grown into an award-winning brand name in Singapore, with a complete team of specialists and services across 6 different private hospitals.

At GUTCARE, you’ll enjoy:

• Generous Leave Policy: Start with 16 days and increase up to 18 days of annual leave, plus 1 day of birthday leave and 2 days of family care leave.
• Comprehensive Healthcare Benefits: Covered under our Corporate Medical Insurance and an annual $150 dental benefit.
• Financial Rewards: Competitive salary with annual performance bonuses

What you will be working on (training will be provided):

• Assist Senior Manager in the development and implementation of clinic policies and processes
• Collaborate with stakeholders to identify opportunities for workflow improvements, increasing operational efficiency and streamlining clinic processes
• Support project management and execution including assisting the management to monitor project progress and provide regular status reports to management.
• Transportation of supplies, equipment, and necessary inventory between clinic locations.

You are also required to provide backup support to front counter staff, stepping in as needed for tasks such as:

• Patient registration, answering phone and email inquiries
• Scheduling patient appointments
• Preparing and dispensing medications
• Assisting in inventory and perform stock take
• Processing insurance claims, including corporate insurance, applying for letters of guarantee, and pre-authorization.
• Performing cashiering duties and assisting doctors during consultations.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description:

• Lead a team of operational staff to provide facility management services.
• Planning and implementing equipment maintenance programme if required related to ibase
• Liaison with Clients, contractors on matters relating to repair and maintenance
• Preparation of quotations, recommendations to sites
• To carry out any other duties as and when directed by HOD

Job Requirements:

• Degree/Diploma in Electrical Engineering/ Mechanical/ Facilities Management
• Min 5 years of experience in property management
• Ability to work independently but also be a good team player
• Possess strong communication, organizational, interpersonal and leadership skills

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Lead and manage the operations team to execute business strategies, ensuring the achievement of KPIs related to HSE, Quality, Delivery, Cost, and Productivity in line with organizational goals.
• Strengthen and develop the capabilities of the operations team at all levels to ensure consistent and improved performance year over year.
• Oversee the deployment of resources to achieve key operational metrics.
• Implement Total Productive Maintenance to maximize equipment availability.
• Ensure the effective execution of processes related to headcount planning, skills assessment, recruitment, talent development, business continuity, and succession planning.
• Engage, mentor, and cultivate a high-performance culture within the operations team.

Requirements:

• Minimum of 10 year of experience in Oil & Gas or aerospace role.
• CI or Value Stream knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

The Operations specialist leads and manages the team to achieve operational excellence. This includes overseeing the receiving, storage, order processing, and shipping of products while maintaining a safe and organized work environment. The Operations Specialist will collaborate with cross-functional teams to optimize processes, implement best practices, and drive continuous improvement initiatives.

Key Responsibilities:

v Candidate is in charge of the overall supervision of an entire organization

v Assist with operations that may require carrying loads>20kg

v Lead, mentor, and motivate all staff to achieve performance targets and objectives.

v Conduct regular performance reviews, provide constructive feedback, and oversee day-to-day warehouse activities, including receiving, put-away, order picking, packing, and shipping.

v Monitor and manage inventory levels to ensure accuracy and timeline Identify areas for process improvement and implement strategies to increase efficiency and productivity.

v Implement best practices for inventory management, order fulfillment, and quality control.

v Ensure compliance with health and safety regulations, and implement safety measures to prevent accidents and injuries.

v Conduct regular safety training and promote a safety culture within the team.

v Collaborate with customer service and sales teams to meet customer requirements and address any issues related to order fulfillment.

v Generate and analyze key performance indicators (KPIs) to assess overall performance and make data-driven decisions.

v Prepare reports on operational metrics, inventory levels, and order accuracy.

v Coordinate with vendors and suppliers to ensure timely and accurate deliveries of goods.

v Evaluate vendor performance and negotiate contracts as needed.

Requirements:

v Bachelor's or Master's degree in Business Administration, or a related field.

v Physically fit to carry heavy objects

v Execute other ad-hoc duties as required by the management from time to time

v The ability to work under pressure

v Willing to work within opening hours (e.g. Night Shift/ Rotating Shift / Weekends)

**We regret to inform that only shortlisted candidates will be notified**

The Operations specialist leads and manages the team to achieve operational excellence. This includes overseeing the receiving, storage, order processing, and shipping of products while maintaining a safe and organized work environment. The Operations Specialist will collaborate with cross-functional teams to optimize processes, implement best practices, and drive continuous improvement initiatives.

Key Responsibilities:

v Candidate is in charge of the overall supervision of an entire organization

v Assist with operations that may require carrying loads>20kg

v Lead, mentor, and motivate all staff to achieve performance targets and objectives.

v Conduct regular performance reviews, provide constructive feedback, and oversee day-to-day warehouse activities, including receiving, put-away, order picking, packing, and shipping.

v Monitor and manage inventory levels to ensure accuracy and timeline Identify areas for process improvement and implement strategies to increase efficiency and productivity.

v Implement best practices for inventory management, order fulfillment, and quality control.

v Ensure compliance with health and safety regulations, and implement safety measures to prevent accidents and injuries.

v Conduct regular safety training and promote a safety culture within the team.

v Collaborate with customer service and sales teams to meet customer requirements and address any issues related to order fulfillment.

v Generate and analyze key performance indicators (KPIs) to assess overall performance and make data-driven decisions.

v Prepare reports on operational metrics, inventory levels, and order accuracy.

v Coordinate with vendors and suppliers to ensure timely and accurate deliveries of goods.

v Evaluate vendor performance and negotiate contracts as needed.

Requirements:

v Bachelor's or Master's degree in Business Administration, or a related field.

v Physically fit to carry heavy objects

v Execute other ad-hoc duties as required by the management from time to time

v The ability to work under pressure

v Willing to work within opening hours (e.g. Night Shift/ Rotating Shift / Weekends)

**We regret to inform you that only shortlisted candidates will be notified**

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is from Oil and Gas industry, a local leading player. They are looking for a Project Operations Manager for the next phase of their business. They are located in West.

Duties of Project Operations Manager:

• Collaborate closely with Operations and Project teams to evaluate and ensure the safe and efficient delivery of projects.
• Manage the interface between Operations and Projects throughout all stages, from concept to final handover.
• Ensure project execution does not compromise terminal safety or reliability, proactively managing potential risks.
• Provide regular project progress reports and align with senior management.
• Develop resourcing plans for project management and coordinate staffing needs with HR.
• Lead, coach, and develop any direct reports.
• Foster a positive and collaborative work environment.

Requirements

• Min Degree in Engineering related field.
• Min 8 years of project operations experience in Oil & Gas or Petrochemical industry
• Experience in leading a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Key Skills:

• Excellent written and oral communications

• Organized and methodical

• Strong analytical skills

• Identify and recommend process improvements to improve efficiency and effectiveness

• Ability to derive actionable outcomes from data

Job Objectives

IT Operations Service Support Analyst for IT Infrastructure Platform Services department's Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.

Key Responsibilities

· Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

· Work closely with hiring/line managers to manage the on boarding and off boarding of staff

· Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

· Other improvements and automation initiatives to improve existing process and functions.

· PPM management and reporting

· Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

· Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

· Support other operational resources managing Reporting & Analytics deliverables.

· Manage and support floor logistics.

· Maintain seating plans for GIPS occupied floors.

· End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

· Ensure process documents are organized, updated and maintained on sharepoints or shared folders

· Support with transformation initiatives when required.

· Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

• Proficient in Microsoft Excel with VLOOKUP and running macros
• Familiarity with vendor and invoice management processes
• Proficient in using PowerPoint for creating presentations and reports
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Strong written and oral communication skills
• Organized, methodical and detailed
• Able to multitask and handle multiple priorities
• Able to work independently and in a team
• Dedicated and hardworking with high degree of accountability and integrity
• Good follow up in tracking updates from various parties for closure on a week to week basis.
• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
• Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.
• Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

• Experience working on SharePoint Page Design and SharePoint Workflow creation
• Experience creating reports using data dumps/extracts from SharePoint
• Previous work experience in on boarding and off boarding
• Previous work experience in audit, risk and compliance work.

• Global MNC
• 6 Months Renewable Contract (Convertible to Perm)
• Completion Bonus
• Good Company Benefits

We are hiring a Commercial Operations Support Specialist for a strong commodities trading company. The role will handle shipping logistics, vessel movements, Letters of Credit (L/C), and documentation for the chemical trading team.

Key Responsibilities:

• Help the operations team with price calculations, P&L management, and shipping documentation.
• Coordinate bulk shipping operations and communicate with overseas offices and shipping companies.
• Assist in managing the business by tracking positions and supporting daily operations.
• Work closely with internal teams (Finance, Accounting, Logistics)
• Liaise with suppliers to ensure proper shipping documentation.

Job Requirements:

• Diploma in Supply Chain or equivalent with 1 year’s experience in a chemicals trading company.
• Experience in chemicals bulk business preferred
• Strong communication skills and a willingness to take on new challenges.
• Commercially focused and flexible individual
• Excellent communication and interpersonal skills

How to apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to YAN JIANKAI (EA Personnel Reg. No. R22104741, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now”or contact James at [email protected]or 9150 3922 for a confidential discussion.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our esteemed client, a reputable company, is searching for an Operations Admin Assistant:

Job Responsibilities:

• Assist customers by understanding their needs and providing technical advice.
• Work closely with internal teams, workshops, and contractors to coordinate vehicle service and repair.
• Prepare quotations, work orders, and manage job orders for services.
• Track and update service schedules, repairs, and vehicle collections with customers.
• Handle customer complaints, investigate issues, and suggest solutions.
• Assist with own damage vehicle accident matters, including billing and coordinating repairs.

Job Requirements:

• GCE N/O Level, NITEC, Higher NITEC, or Diploma in a relevant field
• At least 1 year of experience in the automotive industry or workshop environment
• Good knowledge of Microsoft Office (Word and Excel)

Additional Information:

• Salary: Basic Up to SGD 2,300 + OT + AWS +VB
• Working Hours: Mon to Fri, 8:30am - 5:30pm/ Sat, 8:30am to 12:30pm
• Working Location: Tuas

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Job Responsibilities

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Sex Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

· Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

· Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

· Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Options (Choose 1)

Option#1: Weekends/PHs shift

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours + 1-hour meal break in between. Includes night shift.
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

Our client is a Automotive Manufacturing MNC. Due to their current expansion plan, they are looking for a Luxury Sales Advisor (Front Line) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Identify customer needs by understanding their background, reason for visiting, and purchasing timeline, building a comprehensive customer profile.
• Provide personalized information to educate and inspire guests, offering a customized experience based on their interests.
• Demonstrate expert knowledge of all products and services for owners/customers.
• Support sales efforts by capturing customer contact details and scheduling test drives for individual who interest/potential to buy.
• Consistently update the CRM system to ensure accurate and up-to-date sales and delivery information for management.
• Facilitate vehicle preparation and delivery appointments, offering customized orientations based on the customer’s individual preferences and comfort levels.
• Any other duties as assigned.

Requirements

• Min 2 years’ relevant working experience
• Good Customer Service
• Good Communication Skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

About our client

Our client is a well-established and reputable leader in the automotive industry.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Service Advisor (Automotive)

Overview:

· 5.5-day Alternate Saturday

Monday to Thursday : 8.30 am to 6.00 pm

Friday : 8.30 am to 5.30 pm

Alternate Saturday : 8.30 am to 12.30 pm

Job Responsibilities:

Customer Service

• Listen to and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.
• Offer advice on vehicle maintenance and warranties.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• Attend to customer’s enquiries and requests using service reception/dialogue bay with greeting to customers as well for repairs/service and issuing job cards accordingly to proper documentation.
• Checking for open campaigns (workshop or recall) via PIWIS info.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Prepare and present accurate cost estimates for labour, parts, and additional services.
• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Liaise with workshop quality controller after completion of repairs to ascertain the quality of the job done before contacting customer for the collection of their cars.

Job Requirements:

• Experience in a Dealership setting will be an advantage
• Must have valid driving license
• Attention to detail and a commitment to delivering high level of customer service
• Knowledge of automotive repair and maintenance
• Strong organizational and multitasking abilities
• Valid driver’s license

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Develop Your Potential:

They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.

Diverse, Equal Opportunity:

They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.

Competitive Compensation and Benefits:

They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions| MOM EA License: 21C0679 | UEN: 53435609E

v Candidate is in charge of the overall supervision of an entire organization

v Assist with operations may require to carrying loads>20kg

v Lead, mentor and motivate all staff to achieve performance targets and objectives.

v Conduct regular performance reviews, provide constructive feedback, and oversee day-to-day warehouse activities, including receiving, put-away, order picking, packing, and shipping.

v Monitor and manage inventory levels to ensure accuracy and timeline Identify areas for process improvement and implement strategies to increase efficiency and productivity.

v Implement best practices for inventory management, order fulfillment, and quality control.

v Ensure compliance with health and safety regulations, and implement safety measures to prevent accidents and injuries.

v Conduct regular safety training and promote a safety culture within the team.

v Collaborate with customer service and sales teams to meet customer requirements and address any issues related to order fulfillment.

v Generate and analyze key performance indicators (KPIs) to assess overall performance and make data-driven decisions.

v Prepare reports on operational metrics, inventory levels, and order accuracy.

v Coordinate with vendors and suppliers to ensure timely and accurate deliveries of goods.

v Evaluate vendor performance and negotiate contracts as needed.

Requirements:

v Bachelor's degree in Business Administration, or related field.

v Physically fit to carry heavy objects

v Execute other ad-hoc duties as required by the management from time to time

v The ability to work under pressure

v Willing to work within opening hours (e.g. Night Shift/ Rotating Shift / Weekends)

**We regret to inform that only shortlisted candidates would be notified**