Responsibilities:

1. Manage

• Support Seafarer Division Assistant Manager / Manager on the day-to-day activities of Seafarer Division.
• Liaise with the crewing managers / manning agents.

2. Monitor

• Performance of contracted crewing managers / manning agents, and their subcontractors.
• Compliance with SIGTTO, any other officer qualification / experience matrix and international standards.
• Performance of assigned seafarers through an effective appraisal system.

3. Appoint

• Work closely with the appropriate managers / superintendents / appointed crew manning managers / agents.
• Comply with the Company’s safety management system (USMS) and propose changes when required or indicated.
• Monitor the vessel schedule and plan for crew change.
• Review seafarer qualifications ensuring compliance with all related latest code and regulations.
• Check and monitor documents, licenses and endorsements validity for all ranks.
• Maintain seafarers’ records such as appraisals, disciplinary records, medical certificates, drug and alcohol (D&A) results of assigned crews to satisfy the requirements of ISM / STCW and international standards.
• Monitor appraisal records and provide in-house guidance / instruction on how to effectively appraise personnel.
• Assist the recruitment interview of seafarer.
• Assist recruitment of officer and cadet appointments in liaison with the Technical Fleet Manager / Technical superintendent / Marine superintendent.
• Arrange Pre-boarding Briefing for senior officers on fleet personnel updates and activities.
• Attend regular meetings with manning agents.
• Assist preparation of annual manning agent audit.
• Assist preparation of annual seafarer seminar.
• Assist in filing and record keeping of manning related forms / documents.
• Visit company's LNG vessels as necessary to foster good working relationships and maintain moral support.
• Report bi-annually to management providing data on the manning function, crew composition, retention, recruitment, and training programs.
• Monitor industry manning and training standards and report to management on any anticipated changes (benchmarking).
• Assist preparation of manning budgets (OPEX), projections and provision explanations to management.
• Check and process manning invoices, and liaison with accounting department for payment.
• Administration and reconciliation of all ship-personnel-related personal injury and medical protection and indemnity (P&I) insurance claims.

Qualifications and Experience

• Minimum 2 years shore experience in ship management company, preferably crew management related.
• Good computer skills

1. Microsoft Office
2. ShipNet
3. PAL
4. Shipmate

• Knowledge of industry regulations including STCW / MLC / ISM / IMO / TMSA / Flag state requirement / Crew’s documentation & license.
• Knowledge of industry related database systems or an ability to be trained as a high-level user.
• Knowledge and understanding of the sea staff recruitment process.
• Able to work with minimum supervision.
• Flexible and able to work across cultural lines.
• Team worker with good interpersonal skills.

We offer an attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization. Interested parties please forward full resume with availability and current salary details to Human Resources at [email protected].

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment-related purpose only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.

• Salary: $2,200 - $2,800
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Minimum 2 years of relevant experience

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description

• Responsible for formulating corporate strategy aligned with organization goals and direction.
• Develop and implement strategic plans to achieve business objectives.
• Lead and coordinate special projects and enterprise-wide initiatives as required that cut across multiple functions and departments.
• Provide leadership and guidance to department heads and staff to ensure alignment with organizational goals and objectives.
• Monitor key performance indicators (KPIs) and financial metrics to assess business performance.
• Gather, synthesize, and creatively analyze data to provide insights, identify issues and arrive at recommendations to the executive team.
• Collaborate with the executive team to develop and implement policies and procedures to enhance operational efficiency and effectiveness and overall governance for the Company.
• Ensure governance structures and processes are in place to meet corporate and regulatory compliance requirements.
• Faithfully and diligently perform to the best of his skill and ability in relation to his job functions and responsibilities as the Chief Corporate Officer and such other duties and responsibilities which TMLS may from time to time properly assign to him in his capacity as Chief Corporate Officer in connection with the business of TMLS.

Job Requirements

• Bachelor Degree, preferably Master Degree from any major.
• Minimum 20 years’ experience in the finance or insurance industry with proven track record in a leadership capacity.
• Strong competency in corporate management.
• Strong competency in project management.
• Solid knowledge and strong competency of Insurance business.
• Excellent communication & presentation skills, analytical, strategic yet hands-on, independent and collaborative approach to issues.
• Excellent stakeholder management skills and ability to challenge where deemed necessary.
• Good conceptual and critical thinking, interpersonal & social skills, business acumen, self-motivated and team player.
• Proficiency in Japanese language is required to liaise with Japan HQ and to read Japanese reports/documents.

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others
• I send you one

Minimum A Level (3 H2, 2H1),- Minimum A Level (3 H2, 2H1), or Local Diploma (eg Ngee Ann Poly, Singapore Poly, Temasek Poly, Nanyang Poly), or Degree Holder

- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills

- Passion for sales

kindly send your resume to Jasmine +65 91162788

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Responsibilities

· Attend to enquiries and requests via calls and live chat in a professional and prompt manner;

· Update and complete accurate information on customer interaction in the Customer Relationship Management (CRM) system;

· Ensure effective and timely follow-up as promised to customers;

· Manage customer complaints and feedback with a good closure;

· Perform additional or overtime duties during operational exigencies when required; and

· Assist with ad-hoc initiatives/projects as delegated by Management.

·

Skills/Requirement

· Diploma/ Degree holder from recognized institution;

· Applicant along with 1 to 2 years of customer service experience, preferably from insurance/ banking industries; Candidate with no experience may be considered and training will be provided;

· Comfortable conversing with customers from all walks of life;

· Ability to communicate via online chat in a professional manner;

· A team player with good writing, interpersonal and communication skills;

· An individual who possesses a pleasant and cheerful disposition; and

· Relevant insurance certification will be an advantage.

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

Minimum A Level (3 H2, 2H1),- Minimum A Level (3 H2, 2H1), or Local Diploma (eg Ngee Ann Poly, Singapore Poly, Temasek Poly, Nanyang Poly), or Degree Holder

- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills

- Passion for sales

kindly send your resume to Jasmine +65 91162788

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Key Responsibilities:

· Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in accordance with the company’s service standards

· Packing order and preparing invoice and issuing D.O. for packing, taking and processing orders via POS and other platforms if necessary

· Managing customers and enquiry thru email and phone, resolve customers’ enquiries, complaints and feedback

· Overall in-charge for daily sales and stocktake in and out

· Cashiering and Bank in cash

· Corporate with manager and supervisor

Key Requirements:

· Only applicable for Singaporean/Permanent Resident

· Preferable for male applicants

· Able to carry stock more than 10kg and long standing hours

· Excellent communication in English and Mandarin and listening skills with the ability to empathize and provide solutions to the customers

· Able to work on rotating shift (including weekdays and weekends)

We are looking for a Coordinator (PR) to join our growing Integrated Communications team. If you are eager to build a career in B2B communications and hone your skills across areas including content development, account management, client and media relationship building, and business development, you might be just the person we need.

Finn Partners Singapore is an integrated marketing agency, offering a full suite of communication services spanning public relations, digital marketing, content marketing, marketing analytics and insights, and social media marketing.

As part of your day-to-day job, you will:

• Provide general support and coordination on your accounts
• Liaise with the client on day-to-day account deliverables
• Deliver reports and provide updates to clients
• Research and produce quality first drafts of B2B content for earned and owned media
• Conceptualize and pitch story ideas to the media, and coordinate media opportunities/engagements
• Cultivate relationships with the media
• Be actively involved in new business development, including actively contributing to brainstorm sessions, research, story development, creative ideas, as well as strategies and media outreach tactics

We are looking for someone who:

• Has 1-3 years of working experience, agency experience preferred but not necessary
• Enjoys working in a fast-paced environment
• Constantly hones their craft in communications and content
• Writes well across a variety of topics, and grasps how to communicate the business messaging for B2B clients in tech, energy, and more
• Learns quickly, independently, and proactively
• Cares deeply about the work they do, and the people they work with
• Manages their time effectively
• May fall short of 1-2 requirements, but is ready to challenge themselves and grow with us

We’re committed to building a healthy, happy team, starting with:

• 20 days of annual leave
• 4 days of mental health leave annually (no questions asked)
• FINN-ishing early once a month to rest, relax, and recharge
• Flexible working arrangements (in terms of hours, locations, and outfits)
• A competitive salary and benefits package
• A well-stocked pantry
• Lots of fun, laughter, and love

What's great about FINN?

FINN offers the best of both worlds — the heritage of a homegrown agency, plus a global network spanning 34 cities. We’re proud of our 1,800-strong team around the world and believe (relentlessly) in the work we do.

With us, you’ll get to support some of the biggest (and seriously cool) companies in the world. Uncover the world of endless transformation and get behind the latest technologies in every industry — from cybersecurity to healthcare.

Will it be fun? You better believe it. Check out our Facebook page and find out more about the kinds of things we get up to.

Working location: Raffles Place central region

Working hours : Mon - Fri, 9am- 6pm

Salary: Discuss during interview ( depend on experience )

Responsibilities:

• Develop and communicate a clear product vision and strategy that aligns with the company's overall objectives.
• Conduct market research to understand customer needs, market trends, and competitive landscapes.
• Use insights to inform product development and enhancement decisions.
• Create and manage a comprehensive product roadmap outlining short-term and long-term development plans.
• Work closely with engineering, design, and other teams to oversee the product development process.
• Ensure that the product is developed on time, within scope, and meets quality standards.
• Analyze product performance and user feedback to make data-driven decisions for product improvements.

Requirements:

• At least bachelor's degree.
• Minimum 5 years experience in product management.
• Strong understanding of the market, target audience, and industry trends relevant to the product.
• Familiarity with technology, development processes, and product management tools.

Duties and Responsibilities

• Assists the SG Branch Compliance Head in ensuring that SG Branch implements effectively its internal policies, guidelines, procedures, systems and controls on the prevention of money laundering and terrorist financing (AML/CFT systems) are met and risks identified are addressed and mitigated by

1. Developing and/or continuously reviewing SG Branch AML/CFT systems to ensure that they remain up-to-date and meets the current statutory and regulatory requirements and are effective in managing ML/TF risks arising from the SG Branch business;
2. Overseeing all aspects of the AML/CFT systems which include monitoring effectiveness and enhancing control procedures where necessary;
3. Maintaining, reviewing and updating AML/CFT internal policies and procedures and Money Laundering;
4. Ccommunicating key AML/CFT issues with SG Branch Compliance Head for reporting to SG Branch Chief Executive, Chief Compliance Head and regulators, as applicable, including where appropriate, significant compliance deficiencies;
5. Ensuring and conducting AML/CFT training to SG Branch personnel is adequate, appropriate and effective.

• Performs review of all internal disclosures and exception reports and in light of all available relevant information, determining whether or not it is necessary to make a report to the MAS and maintain all records related to such internal reviews and provide guidance to SG Branch personnel on how to avoid tipping off.
• Assists the SG Branch Compliance Head in the identification, assessment, advisory, monitoring, control and reporting on the AML/CTF laws, rules and standards, laws and regulations that are relevant and applicable to SG Branch and analyzes corresponding risks of non-compliance and prioritizes the compliance risks.
• Assists SG Branch Compliance Head to establish and open communication process within the SG Branch personnel, develop or customized AML/CFT and other applicable regulatory compliance trainings, seminars and workshops, as may be deemed necessary to educate and update the SG Branch personnel on AML/CFT related and regulatory compliance matters and pertinent banking, laws, rules, regulations, codes of conduct and standards of good practice applicable to SG Branch.
• Assists SG Branch Compliance head in responding to AML/CFT and compliance regulatory related requirements for the regular examination of internal and external auditors, various local and overseas regulatory bodies and law enforcement authorities.
• Monitors the compliance of SG Branch by conducting independent compliance testing of the AML/CFT systems, regulated activity business and other applicable regulatory requirements using risk-based approach and enforce compliance policies and procedures.
• Maintains the records of all internal and external trainings attended by SG Branch personnel including monitoring of CPT requirements of Relevant Individuals.

Main Role and Responsibilities:

• Assist in preparing monthly Profit After Tax (PAT) flash report from countries in Asia and Oceania
• Assist in preparing Regional Monthly Management Reports (MMR reports).
• Prepare and update monthly Admin Operating Expenses and report to Admin General Manager.
• Prepare Service Fee agreements
• Process Payment applications and accurals
• Perform other work-related assignments and adhoc duties when required

Other Requirements:

• Diploma in Accountancy or equivalent; with at least 2 years relevant experience
• Familiar with Singapore Accounting Standard and reporting requirements
• Knowledge of accounting software including SAP system (preferred)
• JLPT N5 & above Japanese language proficiency (preferred) to liaise with Japanese speaking associates
• A team player with good time management skill, details oriented and interpersonal skill

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others
• A levels graduate/local Diploma Holder eg NYP, SP,TPetc / Degree Holder

kindly send your resume to Jasmine +65 91162788

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Provides prompt, courteous and efficient service at all times, and ensure a constant high standard of pre-arrival experience provided to our guests.

Ensures that all reservations are entered accurately, and database update maintained consistently.

Ensures that all reservations are thoroughly reviewed prior to guest’s arrival.

Processes incoming reservation requests/correspondence, confirming or regretting on the day received.

Maintains an accurate and updated filling system of all correspondence for easy access and retrieval.

Arrival checks for reservations made the previous day, arrival for next three days and check all VIP arrivals by reviewing arrival report daily.

Any other duties as directed.

The position is responsible for providing administrative support to the Finance department, Payroll and General Cashiering.

Primary Responsibilities

Administrative Support   

• Updates daily Accounts Receivables List of Remittance upon receipt of cheques. 
• To segregate incoming and outgoing mails and delivery of mails to various Finance sections.
• Co-ordinate and issue hotel gift certificates. 

Cashiering Duties

• Responsible for cash collection and checking of daily remittances, in the presence of a witness.
• Ensures sufficient change and refill for cash machine.
• Updates foreign exchange rate as per hotel policy and policies.
• Ensures daily bank deposits.
• Prepares daily cash receipt report and journals. 
• Balances cash machine fund daily and ensures all funds are returned to the cash machine at end of day.
• Co-ordinates and issues cashiers’ float.
• Provides training to new cashiers.
• Maintains over and short records for each cashier and shows evidence of review by Director of Finance and Business Support.

Monthly Payroll Processing

• Computes and finalises payroll with necessary reports printed for proper approvals to be submitted to bank for processing.
• Ensures high level of confidentiality when dealing with all matters related to payroll.
• Collects and verifies basic payroll information from original sources such as appointment letters, E-Overtime / E-Timesheet reports and payroll allowances and deductions form.
• Processes petty cash reimbursement and expenses report relating to colleagues’ benefits.
• Makes necessary deductions from colleagues’ salary before payday.
• Takes note of resignees and ensures proper process to avoid overpayment in last salary payout.
• Checks and calculates all colleagues’ benefits and ensure proper backups are submitted. 
• Works closely with Talent and Culture team on matters concerning colleagues’ salary, leave, allowances and deductions.
• Responsible for accurate and timely Central Provident Fund submission.
• Checks, verifies and processes casual labour payments in E-casual labour.
• Submits all claims for government paid leaves and reservist make-up pay and maximise any credits available to reduce overall payroll cost.
• Files IR21 for all resigned foreign colleagues for tax clearing purpose.
• Reconciles vacation, bonuses accrual on a monthly basis.
• Prepares monthly Jounrals, Balance sheets and any other reports relating to Payroll.
• Ensures that all hotel systems and internal controls related to payroll section are adhered to.
• Works on any payroll related projects and ensures successful implementations. 

Focuses On Colleagues/Management Experience

• Attends to colleagues queries promptly.
• Consistently offers professional, friendly and engaging service.
• Co-ordinates with various departments to ensure proper documents submission.
• Use a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Works As Part Of The Finance Team

• Ensures to produce quality work at all time.
• Adheres to all timeline set.
• Builds strong relationship with team member.
• Builds a cohesive working environment and achieves together the financial goal set.
• Be knowledgeable and plays an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement In Wider Job Function Relationships 

• Maintains collaborative working relationship with all colleagues.
• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in colleagues’ handbook.
• Understands emergency procedures, health and safety requirements.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

To provide general administration support to the department, including maintaining SAP database for Vendor Management, Purchasing and Billing modules.

Responsibilities:

Invoicing

· To assist with the support in Procurement with good governance in Purchasing and Billing practices and

documentations.

· To process invoice via SAP or SharePoint system.

· To work with internal user on invoice verification.

· To ensure invoice compliance to 2-3-ways match.

· To ensure invoice accuracy before processing.

· Scanning of Hard-copies Invoices.

Administrative

· To perform minutes writing on monthly meeting.

· To assist in Procurement related audits.

· To continuously improve and innovate on existing processes in improving work efficiency for the department.

· Receipt of goods & delivery.

· Ad-hoc Showflat Tagging & Collection.

· Any others as required by Head of Department.

Requirements:

· Diploma in Procurement or related with at least 3 years of experience.

· Knowledge in SAP.

· Good knowledge of procurement policies and guidelines.

· Good writing skills.

MAIN RESPONSIBILITIES OF THE JOB

· Scheduling and communication of examination timetables and room plans

· Submission of entries, accurately and on time

· Recruitment and management of invigilation team

· Ensuring efficient management and supervision of the exam room environment

· Management of the results communication process

· Liaison with the Academic Administration Team with regards to exam rooming and timetables

· Oversight and smooth running of all internal and external examinations

· Direction and training of staff assisting during examination period

· Responding to students’ and parents’ enquiries with regards to exams

· Coordinating with the Academic Administration Team regarding applications for examination Access Arrangements

· Advise staff of examination procedures and policies.

· Providing staff invigilation training

The job requires that you are:

· Efficient and organised

· Accurate and responsible

· A skilled communicator and a relationship builder - able to work effectively with colleagues and students

· IT literate

· Good at prioritising your time

· Able to work under pressure A quick learner

· Proactive, flexible, trustworthy, dependable and reliable

· Internationally aware and culturally sensitive

· A good team player, but also able to work autonomously

Responsibilities:

1. Implement and maintain effective compliance framework, policies and internal controls for adherence to MAS requirements.

2. Monitor and maintain enterprise-wide risk assessment procedures and AML/CFT & KYC checks on a continual and timely basis.

3. Keeping abreast on all regulatory updates & support management and business lines on compliance issues.

4. Perform investigations and review suspicious transactions/ alerts. Carry out proper escalations and file Suspicious Transaction Reports (STRs) with relevant authorities as necessary.

5. Support any matters related to licensing.

6. Develop internal controls and policies to ensure all compliance needs across all spheres of activity in the company are met.

7. Complies legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.

Person Specifications:

1. Experience and background in AML program implementation in Payment and Remittance and fintech environment have an added advantage

2. Holds minimally a Bachelor Degree in Law /Finance/Compliance or any other equivalent qualifications

3. Strong verbal and written communication capabilities and is driven with agile problem-solving skills that thrives in ambiguous environment independently

4. Familiar with Accuity Screening Software.

Requirements:

Master degree in Finance or Compliance

• 5+ years of experience in trade compliance
• Strong analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions
• Excellent written and verbal communication skills, with the ability to effectively communicate with stakeholders at all levels
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
• Experience with trade compliance management software programs

Job Description

Our client, a reputable manufacturing company with major presence in Asia, is looking for an Accounts Payable Officer to be a part of their expanding company.

Reportong to the manager, the Accounts Payable Officer is responsible to handle Accounts Payable (AP), part of General Ledger (GL) and Accounts Receivable (AR), process invoice, reporting daily cash flow, bank reconciliation, month-end closing report, accounts reconciliation, management reporting, inntercompany transactions, and assist with audit,

Successful candidates can look forward to working with a cohesive team at a well-established organization.

REQUIREMENTS:

• Diploma in Accountancy or equivalent
• Minimum 2 year(s) of relevant experience
• Experience in manufacturing industry will be good
• Experience with handling full sets of accounts will be preferred

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

• Attend to customers including front-counter duties.
• Handle calls, inquiries and appointments
• Provide administrative support such as cashiering, scanning, data entry, word processing, photocopying, and printing.
• Perform basic problem analysis, troubleshooting, general housekeeping &maintenance to resolve problem reported with minimal upward reference.
• Follow agreed work practices and operating procedures.
• Undertake any other administrative duties as assigned by seniors and executives.
• Any other duties as and when assigned.

Working Hours

Mon to Fri: 8:30am to 5:00pm

Sat: 8:30am to 12.30pm

Our client, a Multinational Technology Company, is seeking a highly skilled and experienced Investigation Officer (Escalations/ Trust & Safety /Technical Support) professional to join their dynamic team. In this role, you will play a pivotal role in driving operational excellence and maximizing efficiency within the organization.

Responsibilities

• Investigate & review high-priority escalations and sensitive inquiries client’s apps
• Handle sensitive content and ads issues, including offensive content and comply with company’s guidelines.
• Handle sensitive content and ads issues, including offensive content and comply with company’s guidelines
• Handle incoming reports of alleged legal rights violations during the APAC time zone, focusing on key metrics like SLAs, quality, accuracy, and escalation rates.
• Content review: Examine and assess user-submitted reports of intellectual property infringement across client’s family of Apps. Which involves verifying the validity of the reports, determining if the content violates the company's policies or relevant laws, and taking necessary actions, such as removing the content or disabling the account.
• Interpret and enforce company’s terms of service using internal tools and address tooling gaps
• Adapt to changing escalation requirements, prioritize requests, and propose creative solutions
• Understand the Escalations ecosystem and collaborate with different teams
• Analyze data and trends to improve the escalation process and provide recommendations.
• Communicate effectively with internal stakeholders and work under pressure
• Foster collaboration with Global and cross-functional teams.
  
  Minimum Qualifications

• Bachelor's or advanced degree in business, philosophy, policy, information systems, journalism, legal, Government entities or equivalent
• Operational Experience of at least 3-5 years in Trust & Safety, Investigation, Online Fre Speech landscape, Escalations Management, Risk Management, Consulting or a similar role
• With strong sense of working as an individual contributor but at the same time a great team player
• Strong demonstrated experience building relationships and influencing across functional boundaries and/or globally
• Experience with analytical tools like Excel or SQL
• Regional and Global market coverage is an added advantage bonus.
• Proficiency with other languages will be a plus as this role will cover global and regional markets.
• Can work on flexible working hours. Open to shifting or overtime is a plus but not necessary.
• Open to a 6-12 month contract period, highly renewable

What We Offer?

• A highly competitive remuneration package.
• An opportunity to interface with cutting-edge technology.
• An inclusive and collaborative work milieu.
• A clear trajectory for career advancement and professional growth

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Payment Processing Support Officer

Key Skills: Payment Processing, Account Payable, Banking Sector, SWIFT

An exciting opportunity has arisen for a dedicated Payment Processing Support Officer to join a purpose-driven team within the banking sector. This role is perfect for those who thrive in an inclusive, high-performing culture and are committed to delivering results. The successful candidate will contribute significantly to the overall success of the Payment Processing & Support Team, ensuring specific individual goals, plans, and initiatives are executed in support of the team's business strategies and objectives. This role offers the chance to work in a dynamic environment where compliance with governing regulations, internal policies, and procedures is paramount.

* Join a purpose-driven, high-performing team

* Contribute to key business strategies and objectives

* Work in a dynamic, compliant environment

What you'll do:

As a Payment Processing Support Officer, you will play a pivotal role in ensuring the smooth operation of our PSP platform. Your day-to-day responsibilities will include providing support to our customers for any of their queries , setting up new accounts into the platform and ensuring that the platform is performing at it peak. You will or might be responsible for performing reconciliationsnand handling other administrative tasks as required. This role requires meticulous attention to detail, strong time management skills, and a commitment to accuracy.

What you bring:

The ideal candidate for this Payment Processing Support Officer role will bring proven experience from within the banking sector, specifically in. Proficiency in MS Office tools such as Excel and Word is essential. A deep understanding of payment processing would be good. The successful candidate will demonstrate excellent time management skills and the ability to work effectively as part of a team.

Our client, a well-known Japanese company is currently looking for a position of (Risk Management Department) Senior Officer.

JOB RESPONSIBILITIES:

• Market Risk Management
• Execute assigned duties in ensuring timely report generation through trading system and various risk management activities, such as market risk management (commodity - both of physicals and derivatives/foreign exchange) through reporting and analysis of respective risk exposures and profit and loss fluctuation on daily basis.
• To compile prices from various sources and build daily price curves for uploading to the trading system.
• To perform month-end, quarter-end (inventory valuations) and year-end (annual back-test and stress-test) evaluations, in a timely manner.
• Perform any other duties as assigned by the Manager from time to time.
• Credit Risk Management
• Calculate the current credit risk position exposed to customers using the designated system.
• Check the position against approved position limit on a daily basis.
• Prepare position report on a daily basis.

Requirements:

• Minimum 3-5 years of working experience in an oil & gas trading company, and experience in the risk management division (i.e. Middle Office) of energy trading company is preferred.
• Familiar with commodity trade management system such as Entrade system will be an advantage.
• Proficient in MS Office applications such as Excel, VBA programming, Power BI.
• Able to work independently and as well as part of the team.

PERSOLKELLY Singapore Pte Ltd | EA License No.: 01C4394 | UEN No. 200007268E
Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Position: Customer Service Officer (Banking Sector)

Work Timings: Rotational Shifts upto 12 AM

Job Requirements:

• 1 year of Customer Service or Call center experience required.
• Using Computer applications and tools.
• Background in customer-facing roles (front or backend) is preferred.
• Good to have Customer Service experience in Banking Domain

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Description:

1.Represent JBIC to build strong relationships with local governments and corporate executives in the Asia-Pacific region (Singapore, Malaysia, India, Bangladesh, Australia, Thailand, Indonesia, the Philippines, China, Taiwan etc.). This role involves daily collaboration and information exchange with not only local governments and companies but also eight represeitative offices of JBIC and Japanese government-related organizations in the area.

2.Oversee coordination at our Asia-Pacific Regional Headquarters and seven other locations (Beijing, Bangkok, Hanoi, Jakarta, Manila, New Delhi, Sydney), including provision of advice on various sector projects in each region, arranging collaboration between offices and with the Japan headoffices and Osaka branch, and leading projects such as organizing and facilitating regional meetings to maximize value creation across the group.

3.Present and share the regional and local knowledge including business trends to the management of JBIC and to external stakeholders. By effectively advising and reporting to the management team in Japan, contribute to forming better initiatives at a global level, including the Japan headquarters.

4.Oversee the operations of eight regional offices, through the management of each offices.

Job Requirements:

1.More than 20 years of experience in financial institutions, specializing in corporate finance and project finance.

2.More than 10 years of experience in cross-border corporate/project finance within the 20 years of financial institution experience.

3.Experience handling finance projects with a scale of at least USD100Mil or more as a Director or higher in a financial institution.

4.Comprehensive experience in financing in the sectors which are strategically important for JBIC : natural resources, energy, and infrastructure.

5.More than 5 years of experience working as a Director or higher in a public financial institution

6.Experience working in HQ of a public financial institution, preferably with experience of working in overseas branch/ rep office.

7.Deep understanding in all applicable laws, regulations, guidelines and the common code of conduct regarding information security of financial and Japanese government-related sectors.

8.At least Bachelor’s Degree in Accounting, Business Administration, Commerce, Banking & Finance, Economics or equivalent.

As the PR Coordinator, you actively support in all day to day regional PR activities to drive brand awareness in line with the Global and Regional objectives.

What you will do:

• Liaise with PR agencies in coordinating new and current season samples and provide the relevant information for press in APAC markets
• Collaborating with COS store teams to manage the flow of loaned samples in the APAC markets
• Support PR events, assisting in coordinate with store and external events across the region, including logistic planning 
• Implementing the VIPs list in all markets and coordinate the allocation of VIP cards with agencies
• Coordinating the samples for upcoming media shoots / loans by liaising with stylist and media 
• Monitor results against KPIs and produce weekly, monthly and quarterly replots for relevant projects, highlighting the successes and learnings
• Conduct research on fashion influencers, editors, stylist and journalists to provide most up to date movements in fashion industry