Responsibilities:

• Oversee and lead the operations of our Singapore subsidiary, ensuring alignment with the company's strategic goals.
• Drive business development initiatives and identify opportunities for growth in the local market.
• Develop and implement effective business and marketing strategies to enhance the company's presence in Singapore.
• Foster and maintain strong relationships with stakeholders, clients, and partners.
• Ensure compliance with local regulations and company policies.
• Collaborate with the global leadership team to contribute to the overall success of Famous Business Technology.

Qualifications:

• Proven experience as a General Manager or in a senior leadership role.
• Strong background in the technology or automotive industry, with expertise in intelligent driving technologies being highly desirable.
• Exceptional leadership and strategic planning abilities.
• Excellent communication and interpersonal skills.
• Familiarity with Singapore's business landscape and regulatory environment.
• A track record of successfully driving business growth and achieving targets.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

NUS Enterprise is seeking an experienced Manager/Senior Manager to join the team involved in running entrepreneurship programmes (i.e. Master of Science in Venture Creation, Postgrad and CET Programs, Graduate Certificates and Professional Certificates Programmes). This is part of the NUS Enterprise Academy with broad responsibilities in nurturing the next generation of entrepreneurs.

The new member will work alongside the existing team and be primarily responsible for:
• Managing new/existing programmes involving local and international students and entrepreneurs, including the administration of student related matters, internship placements, etc.
• Overseeing running of new programmes/initiatives involving international students/ startups
• Lead and drive the team operational support including providing administrative support to the team lead and devising SOPs for team’s operational processes
• Managing and building the community of programme participants, alumni and partners
• Building relationship with key partners and stakeholders involved in the various programmes and initiatives
• Planning and overseeing marketing and outreach for new programmes/projects and to build potential participants pool
• Developing and managing shared work processes and knowledge/data depositories relating to the programmes and initiatives
• Planning and organising outreach activities to grow network of startups and partners for future participation or collaboration

Qualifications

• Degree Holder with at least 5 years of relevant experience
• Proven project/ programme management skills
• Leadership experience would be an advantage, but not a must
• Entrepreneurial experience and knowledge on entrepreneurial trends in Singapore and globally would be an advantage, but not a must
• Passionate about innovation and entrepreneurship, have broad background to understand innovation and entrepreneurship
• Resourceful and comfortable in fast changing environment
• Effective team player
• Excellent communication and interpersonal skills - good grasp of written and spoken English, good knowledge of secondary language will be an advantage
• Outgoing personality who enjoys building and growing network of connections with students, startups, corporates, ecosystem builders, etc.
• Willingness to travel overseas, where needed

Adrenalin Group is an integrated communications agency that assists our clients in amplifying their story to achieve their brand needs with a wide spectrum of solutions and engagement touchpoints tapping on our expertise, creativity, technology and innovation core.

We provide the full suite of event management services across our teams to ensure that our client’s events are brought to life – to impress the audience and to drive brand awareness and reach.

As a social enterprise, we strongly believe that we can employ not only creative talents but those with special needs. We are a team and a support system all in one to tackle this fast-paced and challenging industry of events planning.

If you are a passionate and driven individual who would like to work beside a dynamic group of professionals who are dedicated to pushing boundaries and making a lasting impact – let’s chat.

Let’s talk about what you will be doing as the Office / HR Manager

• Ensure the smooth day-to-day operation of the office
• Oversees office administration processes (office safety and security, overall office environment, facilities, office equipment, supplies, etc.)
• Act as a point of contact for employee questions and concerns
• Foster a positive work environment through effective communication, conflict resolution and office activities
• Implement initiatives to enhance employee engagement and satisfaction
• General suppliers and service providers’ relationship management, including sourcing and negotiating with vendors/suppliers
• Make sure the company remains well-informed about the most recent government regulations and potential funding opportunities, and recommend any innovative and valuable options for the company
• Handle basic HR functions, including recruitment, employee on-boarding and off-boarding, internship programme management, medical insurance account set-up, security door access, device assignments and team calendaring
• Support the Managing Director with the management of schedules, coordination of meetings and handling of communications and other ad-hoc requests

If you can do all that, you have what it takes. It might also help if...

• Relevant experience in Office Management or Executive Assistant roles
• Knowledge of Microsoft Office products and applications
• Experience with executive-level calendar management
• Confident, independent, and self-motivated
• Team player, able to multi-task and prioritise
• Strong coordination and organisational skills
• Meticulous, efficient and pro-active
• Strong interpersonal skills

Job Description & Requirements

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Able to fly and attend meeting negotiation with buyers frequently
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

We are seeking for a Power Supply Sales Manager to strengthen our sales team and accelerate our growth in the South East Asia Region.

The sales manager is tasked with expanding our business reach within South East Asia region. He/ She will investigate core, adjacent, and new markets in search of unmet needs and attractive opportunities and deploy a variety of strategies (organic and inorganic) to advance growth.

Key Responsibilities:

· Passionate about creating new business development opportunities.

· Identify opportunities and developing new customers.

· Commercial activity to promote LITEON products into the market.

· Being accountable for achieving annual performance goals and growth.

· Gathering and analyzing information on the market and competitors.

· Responsible for generating new revenue from a predefined sales territory and portfolio.

· Work closely with HQ team members and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.

· Ensuring efficient marketing activities and value proposition to customers.

· Liaise and maintaining good relationship with other business units and departments as required to conduct sales activities.

· Perform additional duties as required/assigned by manager.

Key Requirements:

· Bachelor’s degree in engineering, in the area of Electrical, Industrial & Manufacturing.

· Knowledgeable of analog and power design concepts and principles.

· Minimum 2-5 years of sales experience is required.

· Business Development: 3 years (Preferred).

· Excellent interpersonal and communications skills (oral, written, presentation).

· An ambitious and entrepreneurial mindset who is result-driven and broad-minded.

· Independent, Proactive, and highly motivated.

· Must be a team player with positive attitude, self-driven and multitasking.

· Process good business acumen.

Responsibilities:

• Prepare an initial Go-to-Market plan with milestones
• Develop the Industrial IOT business
• Gradually grow a team in selected markets to address the IOT products and solutions
• Keep an eye on the competition evolution for the various products and services
• Build the Account Plan in order to define the account strategy and align the plan with the customer and the internal stakeholders
• Orchestrate and network with all internal and external stakeholders

Requirements:

• Bachelor's degree in computer science, Information Technology, Business, Marketing or a related field
• Extensive exposure to the customer industry (MNO).
• Capable of driving results across virtual teams and able to represent Thales Group as a whole
• At least 10 years of relevant experience working with IoT sales
• Good technical knowledge on IoT ecosystem and industry
• Entrepreneur mindset with a true sense of initiative, curiosity and autonomy
• Acts naturally as a team builder and is a good communicator
• Ability to convince, persuade and negotiate, both internally & externally
• Willingness to travel regionally

We are on the prowl for more Bears to join us at our Global HQ (AKA Bear Force One)! We are looking for an experienced and creative Senior Product Manager who is passionate about crafting games that players love. Possessing visionary talent in game design and game culture, you also hold deep knowledge of live project management, human psychology, economics and are a well rounded leader in games.

You’ll illuminate the road ahead, leading the way with a cross-functional and dynamic team of developers to design, build, and operate commercially successful games that fulfil the company's vision.

We are an equal opportunity employer. We celebrate diversity, welcome applications from candidates from all walks of life, and are committed to creating an inclusive environment for all Bears.

Your responsibilities will include:

• Being responsible for the commercial and critical success of games
• Articulating and driving the original game vision, and translating the vision into design requirements, roadmaps and prototypes
• Communication and alignment with stakeholders (including the team and partners) on the game vision and business modelling
• Overseeing development and ensuring what's being created is in line with the vision at a competitive and high level of quality
• Working closely with the development team and Project Manager to ensure that the game ships on time as a high-quality experience
• Development and content risk management and mitigation. Evaluate, escalate and manage challenges in development and operations, including active re-scoping and prioritisation of activities
• Objective analysis of user and market data, and the ability to combine that with a strong sense of empathy for the user to derive relevant improvements for a live game
• Maintaining and sharing state of the art knowledge on the state of play in games and content trends.
• Maintaining a healthy and productive team throughout the product life cycle

As a successful candidate, you would have:

• An insatiable passion to lead the creation of the next big thing with an openness to web3 and a desire to create the games which will define the next decade of gaming
• A proven track record driving development and live operations for multiple games
• The ability to relate sincerely through innate knowledge to every discipline involved in mobile and web game development
• Exceptional leadership qualities and interpersonal skills
• A deep knowledge of the games industry and the wider market for games/ mobile games, and a keen interest in related creative arts (music, film, literature, etc.)
• A working knowledge of development and tools for Android and iOS
• Excellent communication skills - verbal, written and presentation
• The ability to think equally creatively, commercially and strategically
• An outlook wired to lead in a fast-paced, deadline driven environment

As a bonus, you would:

• Experience and knowledge of existing web3 products and technologies
• Have experience working on a successful ($60m+ annual revenue) free-to-play game
• Be able to devise and present ideas for new games
• Have experience working with Unity 3D
• Have a deep knowledge or prior experience in one or more of Design, Art, Programming, Project Management, or Quality Assurance.

If you want to be part of a team that's committed to transparency and openness, then Bear Force One is the place for you!

We are always on the lookout for interesting people - even if your profile doesn’t meet the requirements fully, we'd love to hear from you!

Whether you’re new to the industry or have several years of experience, here are some pointers on things we look for at Bear Force One: http://bit.ly/MBG-HowToLandYourDreamGamesJob and when you’re ready, just click to apply!

PRODUCT AREA

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

JOB DESCRIPTION

As a member of Google’s Government Affairs and Public Policy team, you'll be part of a diverse global government affairs team, working across regions, product areas, and functions. You’ll combine creativity and intellectual excellence with the organizational skills to manage various campaigns, projects and initiatives. In this role, you’ll advocate for Google to bring external perspectives back into the company to inform our perception and direction. You're passionate about the opportunity to shape the future of how we use and build technology for everyone.

Qualifications

JOB RESPONSIBILITIES

• Utilize policy knowledge and product expertise to implement and execute enforcement strategies.
• Demonstrate core process knowledge to improve workflows and operational work streams.
• Lead well-defined projects to resolve complicated abuse- and harm-fighting and mitigation problems, and build trusted user experiences, with iterative improvements to systems and processes.
• Develop and pursue solutions to challenges and consistently evolve operations to help us achieve critical business goals.
• Review or be exposed to sensitive or graphic content as part of the core role.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in data analytics, cybersecurity, technology research, anti-abuse, policy or related fields.

PREFERRED QUALIFICATIONS

• Experience in content policy, anti-abuse, and reviewing online content.
• Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or in a scripting/programming language (e.g. Python).
• Ability to work in a cross-functional team environment with a focus on knowledge sharing and collaboration.
• Excellent communication and presentation skills (written and verbal) along with the ability to influence cross-functionally at various levels.

Technical Account Manager (TAM) – Public Cloud Operations is an individual contributor role who will provide technical expertise to manage “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.

TAM will facilitate the building of platform and will be responsible for management and Quality of Service of the cloud offers during the RUN phase. TAM will be responsible for owning and resolving the technical issues on the platform which comprises for multiple technologies.

Candidate should be skilled in causal analysis and have excellent verbal & written communication skill in order to manage global stakeholders.

Brief of activities would be performing by this role:

• Technology watch (study, documentation)
• Customer study and proposal for better experience
• Cloud migration tools knowledge
• Service Management & Project Management
• Handover to Run team after build/ implementation in public cloud
• Change Management
• Presales support
• Solution proof of concept
• Design and build support for customer and TTM projects
• Public Cloud Design/ Build/ Operation Support:
• Provide Knowledge Transfer to the L2/ RUN teams
• Work closely with Engineering team & Validate new Products and Major Releases related to Cloud offers
• Presales Support : provide technical support to Presales team/teams
• Perform initial deployment and Validation of Public Clouds architectures (Azure/AWS/GCC)
• Provide Root Cause Analysis (RCA) for all major problems
• Ensure the consistent Level-3/ principal support for Public Clouds, Roles & Features to Level-2 system teams and customers
• Provision of technical consultancy to development plans and projects
• Provide Root Cause Analysis (RCA) for all major problems
• Maintain a thorough understanding of the tools, systems, and processes required to provide quality customer support.
• Manage cross-functional deliverables, and detailed timelines.
• Coordinate plans with business teams & operations to meet strict project deadlines for on-time delivery.
• Ensure delivery of required documentation (technical, procedures, configuration management tools) required for handover to Operations teams
• Introduce his customers to new solution features and will suggest according to their solution usage
• Report anomalies and write/manage proactive/corrective actions plan
• Organize Customer meetings, Deliver Monthly Dashboard on Solution Usage & performance
• Support & Assist our Customers in their service usage (Best practices, configuration, Q&A, help/follow to the incident resolution)
• Have overall accountability of the Quality of Service of the managed cloud offers. Responsible for the regular Quality of Service (QoS) reporting of the cloud platform (KPI definition, SLA achievements). Responsible for management of the Operational teams through Operating Level Agreements.
• Manage the Release & Patch Management process with the production team to make sure the platform is up-to-date. Make sure the appropriate CAB are activated and obtain CAB approval
• Be in close relationship with the problem manager to speed up problem resolution and corrections implementation

Educational Qualifications

• University degree in Engineering or Science or BS Computer or equivalent with 60% or above.
• ITIL Certified
• MCPIT/ MCSE/ Linux Certified
• AWS, MS-Azure; GCC Expert Certifications
• Project Management/ Service Delivery or Management

Relevant Experience

• 12-15 years of managing IT Systems/ Virtualization
• 4-6 Years of experience in designing, migrating and implementing Public Clouds (Azure/AWS/GCC)
• 5-8 years of Service/ Project management

Desired Skills/Knowledge:

• Excellent knowledge and solid experience in “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.
• Excellent knowledge of Cloud migration tools.
• Knowledge on VMWare ESXi, vSphere; Linux, Windows
• Understand and willing to provide Cloud management support on rotational basis, 24 X 7
• Problem solving and investigation capabilities
• Strong communication skills
• Good written and fluent English and good interpersonal skills
• Should be a team player

Job Summary:

• Title: Claim Specialist cum Assistant Operations Manager
• Industry: Logistics
• Working Location: Harbourfront
• Employment type: Full-time, permanent

Job Responsibilities:

• Identify potential claims, coordinate with the insurance team, and open claim files accordingly
• Discuss with the internal department and respond to claim notifications from customers and third-party service providers
• Lead and guide the process of claim incident management
• Verify the liability based on the SOP, agreements, terms and conditions, whenever applicable
• Liaise with different stakeholders to mitigate and minimize further losses and damages on running claim cases
• Propose cost recovery whenever applicable and possible
• Deal with claim-related documents (eg LOI, liability or No further liabilities letters, invoices, etc)
• Follow-up on running/open claim cases
• Provide updates on open claim cases and share the monthly/weekly overviews with stakeholders
• Assist on operational-related matters as assigned
• Other ad hoc duties and initiatives assigned

Job Requirements:

• Possess a minimum of tertiary qualification with at least 3 years of relevant experience
• Possess good IT skills
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Position Overview

As a data-driven Marketing manager in Lifecycle Marketing team, you will join the team that designs and delivers digital engagements across the customer lifecycle, reporting to Sr. Manager Lifecycle Marketing (APJ), hybrid, or onsite. Our team owns/creates/activates impactful marketing strategies, to promote adoption, engagement, and renewal rates, through owned touchpoints and in-product experiences. You will own and activate a series of marketing strategies/projects, to improve the digital post purchase experiences of customers, across varied products of Autodesk, and across all markets in APAC, Japan, and some global markets. You will partner with regional & global Customer success teams and other cross functional stakeholders, to ensure the marketing activities are aligned with the business goals.

Responsibilities

Strategy & Activation

• Develop comprehensive lifecycle marketing projects that improve engagement, satisfaction, and retention, across APAC, Japan, and some global markets
• Partner with regional & global cross-functional stakeholders (customer success, operations, data, product, and engineering), to ensure seamless customer journey throughout the lifecycle

Ownership

• Manage digital post-purchase projects end to end, as a strategic lead and project manager, identifying opportunities and implementing improvements along the way
• Turn insights into go-to-market initiatives, through orchestrated digital experiences, email campaigns or experiments
• Examine existing experiences' effectiveness against core metrics, suggest A/B tests, to drive improved impact on engagement and renewal rates

Measurement & Reporting

• Define and track goals for lifecycle marketing initiatives
• Analyse campaign performance and customer data to identify trends and inform future opportunities
• Prepare insightful reports and presentations to communicate results to stakeholders and senior leaders across the globe

Minimum Qualifications

• Overall 10 years with minimum 5+ years in Marketing / Lifecycle marketing / Customer Experience Management or related experience, from B2B, SaaS background
• Experience implementing data-driven marketing strategies, based on customer behaviour and product usage insights, towards adoption and engagement
• Demonstrated experience working across marketing functions, collaboratively with APAC, Japan and global stakeholders from customer success, operations, data, product, and engineering teams
• Experience working with marketing automation platforms, Journey Orchestration, and customer data platforms
• Excellent at interpreting data, insights, and reports

#LI-SV

Job Description:

1. Evaluating and optimizing marketing and pricing strategies.
2. Analyzing market trends and preparing forecasts.
3. Generating new business leads by leveraging website, social media and other channels.
4. Collaborating with our vendor principals on their marketing programs in support of the marketing strategy, business plans, and forecasts for assigned products.
5. Increasing brand awareness and market share.
6. Plan and execute all paid and non-paid digital marketing, including SEO, email, Adwords, remarketing and social media content.
7. Work towards organic search optimisation including conducting keyword research, review technical SEO issues and recommend fixes, optimise on page content and build off-page optimisation.
8. Establish and produce ongoing web analytics reports and recommendations related to the improvement of the corporate website.
9. Coordinating marketing strategies with the sales, financial, public relations, and production departments.
10. Developing and managing the marketing department's budget.
11. Overseeing branding, advertising, and promotional campaigns.
12. Managing the marketing department's staff.
13. Sharing funnel conversion improvement ideas and feedback for presenting quarterly and annual reports to senior management.
14. Promoting our brand at trade shows and major industry-related events.
15. Keeping informed of marketing strategies and trends.

Requirements :

1. Bachelor’s degree or equivalent professional qualification in marketing or business.
2. Minimum 3 years experience in a Marketing role (Worked with IT software or IT hardware companies is a plus)
3. Proficiency in electronic marketing automation software such as Hubspot / Freshworks - Freshmarketer.
4. Extensive knowledge of marketing strategies, channels, and branding.
5. Superb leadership, communication, and collaboration abilities.
6. Exceptional analytical and problem-solving skills.
7. Strong time management and organizational abilities.
8. Strong track record conceptualizing and organizing events (In-person and online)
9. Experience in handling public relations
10. Digital marketing knowledge is a must
11. Experience with wordpress is a plus
12. Good working knowledge of Google analytics, Google Adwords, Google search console, google tag manager, keyword planner, Ahref and any other website analytics tool
13. Have drive and ambition to create successful marketing campaigns

COMPANY DESCRIPTION

CrimsonLogic, part of the PSA Group, is a global technology company that digitalises and simplifies global trade for businesses and governments around the world through intuitive and delightful solutions.

With over 35 years of experience advancing trade facilitation, compliance, port operations, government services and logistics, we push the boundaries of technology with insightful innovation and deep domain expertise of global trade driven by customer-centricity at our core.

Having pioneered the worlds first single-window trade facilitation system, we continue to drive the digital transformation of global trade in over 40 countries with sustainable, impactful solutions for a more seamlessly connected world.

RESPONSIBILITIES

• Provide leadership and guidance to a team of engineers to drive improvements in availability, stability, and reliability in IT infrastructure that supports mission critical systems
• Monitor performance, capacity, availability, and usage metrics to ensure established SLAs are being met and guide the engineers to pro-actively resolve any issues. This will include mission critical systems.
• Ensure required configuration management, backup and recovery, security management, and disaster recovery plans are in place and being followed.
• Manage vendor activities required for operational maintenance support of the infrastructure, as well as ensure infrastructure software is maintained at appropriate revision levels.
• Develop and maintain "end-to-end " technical knowledge of all the mission critical systems and applications.
• Manage and develop engineering resources, optimizing resource utilization
• Manage infrastructure projects, such as migrations to cloud (AWS & Azure) and technology refreshes.
• Independent with minimal supervision and proficient in various Unix/Wintel platforms and middleware.

• Bachelors Degree in Computer Science or equivalent
• Minimum 10 years of experience in related field with at least 5 years of management role
• Good interpersonal skills, able to communicate effectively with all levels
• Collaborative and strong team player
• Able to provide 24/7 support based on operations requirement eg, Operation incident.
• Fast thinking, able to remain calm and make quick decisions during operation emergencies
• Technically competent for the role and able to provide guidance to the team
• Any Project Management Certification eg. CITPM, PMP will be an advantage.

What Do We Offer :

• We create opportunities for our people to grow professionally.
• We provide platforms for our people to share their creative ideas and solutions across.
• We emphasize the culture of learning and continuous improvement.
• We offer transparency where open discussion is encouraged across all levels.

Crimsonlogic is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. Were dedicated to creating a welcoming and supportive culture where everyone belongs.

COMPANY DESCRIPTION

CrimsonLogic is a trusted partner to governments worldwide. For over 20 years, CrimsonLogic has worked with governments across Asia, Middle East, North America, Latin America and Africa to find innovative and sustainable solutions to collaborate more seamlessly with their citizens and ecosystem. CrimsonLogic has continued to set industry-standards by delivering world-first eGovernment solutions to optimise workflow, increase operational efficiencies, and improve decision-making. CrimsonLogic has the unique ability to deliver end-to-end services, from designing and building eGovernment solutions, through to operating these services in order to drive substantial and lasting improvements.

RESPONSIBILITIES

• Be strong in strategic planning activities and be able to justify and align initiatives with insights from qualitative and quantitative data to help drive effective decision-making for senior management.
• Be proficient in extracting, analyzing and interpreting data, generate insights on business performance; substantiate hypotheses with insights and data, relate initiatives to the bigger picture.
• Collaborate and build strong relationships with stakeholders across functions and facilitate discussions at different levels of the company, with the ability to shift seamlessly between strategy and execution.
• Support strategic projects and conduct market research and analyses on a broad range of topics to support the cause of the company.
• Support in the execution and negotiation partnership deals and ensure mutually beneficial partnership terms that are in line with the business objectives and strategies.
• Prepare management reports.
• Ensure a well-coordinated discussion, by coordinating with key stakeholders and facilitating cross-team collaboration.
• Support updates to senior management

• Bachelors Degree in Business, Finance, Marketing or an industry-related field
• At least 8-10 years in related strategic planning or related roles, preferably in the IT industry
• Experience in analysing and quantifying complex strategic initiatives tied to long term business growth
• Strong in program management.
• Ability to construct and deliver clear presentations to senior company executive
• Ability to identify broader themes with wider-reaching impact.
• Excellent interpersonal and communication skills

What Do We Offer:

• We create opportunities for our people to grow professionally.
• We provide platforms for our people to share their creative ideas and solutions across.
• We emphasize the culture of learning and continuous improvement.
• We offer transparency where open discussion is encouraged across all levels.

Crimsonlogic is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. Were dedicated to creating a welcoming and supportive culture where everyone belongs.

Planning Marketing Strategy

• Develop and implement a strategic integrated marketing communications plan and correlating expenditure budgets annually
• Regularly define and identify most effective communication channels to promote existing products and services
• Develop advertising opportunities (e.g. through specialist publications, radio or other media)

Creating Marketing Content

• Design and development of marketing materials (including overseeing photoshoots), as well as write copy for use across marketing channels such as collateral, social media, and direct marketing emails (EDM)
• Manage digital marketing and social media activity across the various social media platforms, including the development of content and analysis of reach and conversion

Driving Brand Partnerships

• Cultivate relationships with potential marketing partners, as well as explore new target markets and marketing avenues
• Source for and promote events that will drive traffic to the F&B outlets and grow revenue

Brand Management & Awareness

• Coordinate and manage media/ public interest to generate coverage and maintain awareness of the brands
• Handle and coordinate all media requests, media releases, enquiries and presentations -hosting media, influencers and VIPS to drive quality media and impactful word of mouth
• Keep current with marketing trends, competitive analyses, new communication techniques and digital platforms, in order to explore and recommend creative ways to reaching out to target audience
• Plan a monthly/seasonal promotional calendar of activity, generating ideas for new offerings
• Evaluate and prepare reports showing the results of marketing campaigns (return on investment, effectiveness, feedback, etc.)
• Maintain effective internal communications to ensure all relevant internal departments are kept informed of marketing objectives

Customer engagement

• Facilitate customer engagement and retention on-site through various marketing channels (eg. tactical offers) in order to improve brand loyalty, expand outreach, visibility and value.
• Support the Operations team in managing guest experience on-site
• Respond to media or customer queries/complaints as well as host special events to promote restaurants
• Build and maintain customer database and engage through regular customer communique (eg. newsletters, loyalty programme etc)

Operations Manager

Description:

-Fluent in Chinese to be able to speak to chinese clients .

- Good Communication skills to handle worker and customers

- Good basic knowledge in the human anatomy.

- Able to work under pressure

- Strong mental capability

- Working hours: 8-10 hours a day. 6 days a week, (12pm-10pm)

- Salary; $3400-$5000.

- Must be able to work on PH and weekends.

Qualifications:

- At least 3-4 years in a massage establishment or simialr service trade.

- Fluent in Chinese.

- Able to read and write in english

We are seeking for a Power Supply Sales Manager to strengthen our sales team and accelerate our growth in the South East Asia Region.

The sales manager is tasked with expanding our business reach within South East Asia region. He/ She will investigate core, adjacent, and new markets in search of unmet needs and attractive opportunities and deploy a variety of strategies (organic and inorganic) to advance growth.

Key Responsibilities:

· Passionate about creating new business development opportunities.

· Identify opportunities and developing new customers.

· Commercial activity to promote LITEON products into the market.

· Being accountable for achieving annual performance goals and growth.

· Gathering and analyzing information on the market and competitors.

· Responsible for generating new revenue from a predefined sales territory and portfolio.

· Work closely with HQ team members and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.

· Ensuring efficient marketing activities and value proposition to customers.

· Liaise and maintaining good relationship with other business units and departments as required to conduct sales activities.

· Perform additional duties as required/assigned by manager.

Key Requirements:

· Bachelor’s degree in engineering, in the area of Electrical, Industrial & Manufacturing.

· Knowledgeable of analog and power design concepts and principles.

· Minimum 2-5 years of sales experience is required.

· Business Development: 3 years (Preferred).

· Excellent interpersonal and communications skills (oral, written, presentation).

· An ambitious and entrepreneurial mindset who is result-driven and broad-minded.

· Independent, Proactive, and highly motivated.

· Must be a team player with positive attitude, self-driven and multitasking.

· Process good business acumen.

Job Title: Procurement and Logistics Specialist

Location: 970 Toa Payoh North, #03-06/07/08, Singapore 318992

Job Type: Full-time

About Willowmore:

We are a centrally located start-up technology company, specialising in Smart Access Digital Locks and we are currently experiencing strong growth. As the company scales, we are looking to hire within our Operations Department and find someone who can support us through our next phase of development.

Job Summary:

We are seeking an experienced Procurement and Logistics Specialist to join our team in Singapore. You will be responsible for managing and optimizing our procurement processes, ensuring timely and cost-effective sourcing of materials and services. Additionally, you will oversee the logistics operations, coordinating shipments, and maintaining efficient inventory levels. The ideal candidate will have a proven track record in procurement, a keen eye for detail, and the ability to thrive in a fast-paced environment.

Responsibilities:

Supplier Relationship Management:

• Develop and maintain strong relationships with suppliers and manufacturers.
• Conduct regular performance assessments and negotiations to ensure optimal terms and conditions.

Logistics Coordination:

• Coordinate and manage the end-to-end logistics process within the ASEAN region, ensuring timely and cost-effective delivery of goods.
• Collaborate with freight forwarders, carriers, and customs brokers to streamline logistics operations.
• Monitor and resolve any transportation issues or delays.

Procurement:

• Source and evaluate potential suppliers, considering quality, cost, and reliability.
• Negotiate contracts, terms, and conditions with suppliers to achieve the best value for the company.
• Responsible for initiating orders with suppliers, coordinating product delivery, and managing payment request

Inventory Management:

• Implement and maintain effective inventory control measures to optimize stock levels.
• Conduct regular inventory assessments, forecasting, and analysis to prevent stockouts and overstock situations.

Quality Control:

• Collaborate with suppliers to ensure products meet quality standards.
• Implement quality control processes and procedures to mitigate risks.
• Create product failure report with corrective action suggestion and share with management and team
• Manage and assist in product functionality testing upon receipt from supplier/manufacturer

Documentation and Compliance:

• Ensure all procurement, logistics and inventory documentation is accurate, complete, and compliant with relevant regulations.
• Stay updated on import/export laws and regulations in ASEAN region.

Requirements:

• 2-4+ years of experience in operations management or a related field, preferably within the industry parameters of Willowmore
• Minimum Diploma/Degree Business, Supply Chain Management, or a related field
• Fluent proficiency in English, Mandarin and Bahasa would be highly desirable
• Strong personal leadership and management skills
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationship
• Strong negotiation and communication skills.
• Knowledge of international trade regulations and customs procedures.
• Ability to work collaboratively in a cross-functional team
• Ability to identify and solve complex problems, spot opportunities and work in support of other teams
• Proactive personality
• A strong desire to promote and implement positive change within the business
• Proficiency in using relevant software and tools for operational analysis and reporting

At Willowmore, we encourage and foster innovation and a continuous improvement culture. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a highly motivated and results-oriented individual with a passion for operational excellence, we invite you to join as Procurement and Logistics Specialist at Willowmore Pte. Ltd. We thank all applicants for their interest, but only those selected for an interview will be contacted.

We are on the lookout for more Bears to join us aboard Bear Force One!

We are seeking a dynamic and strategic Product Marketing Manager with a passion for technology and gaming.

The ideal candidate will have a proven track record of successfully launching and promoting digital products.

• Market Research: Conduct thorough market research to understand the gaming industry trends, customer preferences, and competitive landscape.
• Product Positioning: Develop and refine the positioning and messaging of our games to differentiate them in the market.
• Campaign Management: Plan and execute marketing campaigns across various channels, including digital, social media, and events, ensuring alignment with the company's brand and objectives.
• Collaboration: Work closely with cross-functional teams, including product development, sales, and creative teams, to ensure cohesive and effective marketing strategies.
• Content Creation: Oversee the creation of marketing materials such as trailers, ads, social media content, and promotional copy that effectively communicate the game's value proposition.
• Analytics: Monitor and analyse the performance of marketing campaigns, using data to optimize future strategies.
• Budget Management: Manage the marketing budget efficiently, ensuring maximum ROI.

Candidate Qualifications

• 3+ years of experience in product marketing, preferably in the gaming or entertainment industry.
• Strong understanding of the gaming market and passion for video games.
• Excellent communication and presentation skills.
• Proficient in marketing analytics tools and platforms.
• Ability to work collaboratively in a team environment.
• Creative thinker with strong problem-solving skills.
• Passionate about gaming with an understanding of player behavior and preferences.

We are an equal-opportunity employer. We celebrate diversity and welcome applications from candidates wherever you may be, if the role does need to be in a specific location it’ll say so in the JD but we are remote by default.

We are committed to creating an inclusive environment for all Bears. If you want to be part of a team committed to transparency and openness, then Bear Force One is the place for you!

We are always on the lookout for interesting people - even if your profile doesn’t meet all of the requirements, we'd love to hear from you!

Whether you’re new to the industry or have several years of experience, here are some pointers on things we look for at Bear Force One: http://bit.ly/MBG-HowToLandYourDreamGamesJob and when you’re ready, just click to apply!

Job Description

a) To report and assist the Project Director (EHS) and oversee the overall safety aspects of project(s).

b) The detailed duties and responsibilities include but not limited to the following:

i) Develop, implement & maintain EHS management system.

ii) Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems.

iii) Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement.

iv) Lead and facilitate compliance, EHS internal audit/surveys.

v) Organize and lead regular EHS inspections, meetings, and monitoring of corrective/preventive action.

vi) Review new processes and lead risk assessment relevant to the new processes.

vii) Responsible for corporate EHS reporting requirements.

viii) Lead incident/accident investigation, write up report and follow up on effectiveness of implemented action.

ix) Plan and facilitate EHS training programme to increase safety awareness.

x) Coordinate and work together with all departments, contractors/vendors to advise on all EHS related issues.

xi) Promote zero accident culture in the company to strive group EHS KPI targets.

xii) Ad-hoc matters as assigned which is necessary for the execution of the project.

Job Requirements

i) Bachelor’s degree in engineering or health and safety related disciplines.

ii) Minimum 5-10 years working experience as WSHO for A1 building contractor or EHS management role.

iii) Possess valid MOM registered WSHO, NEA registered ECO and PUB Registered ECMO license.

iv) Good communication skills, team player, good knowledge and understanding of ISO9001, ISO14001 and ISO45001, good written and spoken English.

Reports to:

• Operationally to Worley Supply Management Director
• Functionally to Worley Project Contract Manager

Summary:

Responsible for liaising with the Project Team for the Contract functions on the projects to which they are assigned. Provides the focal point for the Contract packages assigned to and related activities on the project, liaising with the Project Manager, the client, and all disciplines including the Supply Management Director and the Project Contract Manager.

Responsibilities:

• Comply with work processes, procedures, instructions and guidelines, including Contract Execution Plan, Co-ordination Procedure and Quality Plan;
• Prepare cost estimates and submitted for review to the Contract Manager prior to submission to the Project Manager;
• If required, engage the market using processes, procedures, instructions and guidelines as written out in the Contracts strategy;
• Responsible for: Project setup including systems and tools; Contract management of Contractors and Service Providers; Change and dispute managements; Prepare contractual letters and correspondences; Defend and resolve claims expeditiously; Maintain systems and tools for reporting; and Issuing Contract status reports.
• Maintain the Contracts plan in conjunction with Construction, Project Management, Engineering, and Planning;
• Compile, manage and update the project-specific bidders’ list in conjunction with Construction, Project Management, Engineering, and the Project Manager;
• Lead formal enquiry packages, ensure issuance to each of the Contractors on the approved project Bidder List, and expedite bid returns to meet the closing date;
• Maintain, lead and control all contact with bidders/Contractors during the bidding /evaluation period and after Contract award, and that technical and commercial communications and evaluation are recorded in writing and distributed;
• Evaluate quotes, follow up Technical Bid Analysis (TBA), prepare Commercial Bid Analysis (CBA), and make award recommendations to the Client on the most suitable bidder considering the price, technical acceptability, and delivery consistent with the project requirements;
• Ensure CBAs are approved at the appropriate authority level prior to commitment, and that Contracts are prepared in the agreed format and issued in accordance with project requirements;
• Lead project meetings and negotiations with Contractors;
• Maintain records of Contracts expenditure and managed within budget;
• Manage variations and claims against the Contract;
• Quantity take off for Civil, Piling, Structural, Mechanical, Piping, Scaffolding, Painting, Insulation, Tankage, Electrical and Instrumentation
• Assessing and evaluating applications for payment/ invoicing and making recommendations and ensuring payment;
• Report regularly on areas of concern/ issues /opportunities and threats and areas that are working well on the project;
• Ensures Change Orders are issued as appropriate, invoices are received, checked, and approved, and all claims or back charges are resolved;
• Ensures Contracts files are always maintained and are current;
• Keeps abreast of market conditions and maintains regular communications with key Contractors;
• Advise Contract Manager and Supply Management Director of potential new sources of supply, and of current supplier’s performance;
• Provides Contract support to estimates when required;
• Ensure Contracts are expedited to completion, including coordination with Construction, Engineering, Quality, Health, Safety, Security and Environment, and Quality Control, and that all Contractor documentation is received;
• Conduct Contractor Performance Assessment upon Contract closure; and
• Prepares final accounts and closeout, manages the return and release of Securities/Bonds and Warranties.
• The Senior Contract Administrator is required to maintain good relations with all stakeholders, internally and externally, and shall ensure Worley professional ethics are observed at all times.

Requirements:

The career profile of a successful Senior Contract Administrator may show qualification in a specific field of expertise which will contribute to all-round management capability. However, the emphasis in identifying a Senior Contract Administrator’s potential is centred on the illustration of proven capability, experience, versatility and interest. Formal qualifications which indicate the suitability for a Senior Contract Administrator may include:

• Degree in Engineering, Quantity Surveying or equivalent; or
• Diploma in Engineering, Quantity Surveying or equivalent.
• At least 12 years of relevant working experience
• Experience in Energy, Chemicals and Resources industry
• Actively involvement in Contract Work Practices
• Knowledge of major PMC/EPC/EPCM Businesses and of Client business
• Knowledge of E and EPC, EPCm and PMC type projects
• Familiar with Multi-Office delivery
• Fluent in written and spoken English; spoken mandarin and other dialect
• Able to cope in a dynamic environment
• Good negotiation skill
• Good communication, able to illustrate discussion points clearly
• Possess leadership quality and a team player
• Confident, able to read and facilitate meetings
• Reliable, independent and meticulous

The ideal candidate must display a degree of flexibility and have a willingness to be stationed in Project Site.

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About You

We are looking for a New Equipment Digital Marketing Manager managing Americas, EMEA, and APAC to be based in our APAC office in Singapore.

In this high visibility role, you will organize and execute programs that generate new prospects for the New Equipment salesforce. You will also help drive the sales funnel from action, interest, desire, and action.

This permanent role reports to the Director of Digital Marketing based in the US.

Your Key Responsibilities

• Based on the annual digital sales plan, develop a digital marketing roadmap of New Equipment campaigns, including a budget forecast, leads, proposals, and revenue targets per campaign.
• Understand & educate the organization on which digital channels work best for the target audience in New Equipment.
• Review incoming campaign brief proposals; evaluate & prioritize campaign in overall roadmap strategy given budget and resources.
• Own and drive revenue for customer-facing tools/sites such as Otis Create, eCommerce, etc.
• Forecast, measure, analyze, and report on the impact of programs on internal and external stakeholders.
• Collaborate with Marketing Communications & Field/Regional Marketing to communicate and educate the sales team regarding new and planned marketing activities, including global, regional, and local programs.
• Review campaign results in dashboards and suggest opportunities for improvement; develop pipeline acceleration continuously.
• Coordination of campaign creative with Paid Media and OTIS HQ MarCom’s, including sharing best practices for the target audience in New Equipment.
• Partner closely with internal stakeholders across the OTIS Digital Marketing Ops, COE, Marketing Communications & Digital Technology team based in headquarters on content updates, as necessary, and to ensure proper tracking in advance of and during campaigns.

Your Requirements:

• A Bachelor’s degree in Business/Digital Marketing/Marketing Communications or a related field will be required.
• Have 5 years of working experience leading, planning, executing, and optimizing digital campaigns in-house or with an agency.
• Has project management experience in managing marketing campaigns and tracking results and demonstrated ability to deliver outcomes by meeting quality, time, and budget expectations.
• Ability to develop and deliver corporate-level presentations and proficiency in MS products (Excel, PPT) and other marketing technology as needed (Monday.com, webinar tools, marketing automation platforms, CRMs, etc.).
• Understanding/expertise in digital marketing channels that drive demand generation and leads for the sales funnel. Excellent attention to detail and results-driven
• Highly organized and structured, able to deal with multiple tasks and competing priorities.
• Effective communication skills, both written and verbal

Role and Responsibilities

Communication:

· Build strong relationships with Project Managers and Business Intelligence Analysts to understand business requirements and use cases for data products.

· Identify issues, gather information from various sources, and translate essential business needs into technical specification that are used as reference for data product design.

Functional & Technical Expertise:

· Regular use of leveraging common data management tools, such as Informatica, SAP BODS, MS-SQL SSIS to design and develop the data models for use by Business Intelligence Analysts, Data Scientists and Analysts to speed up the development of data products.

· Integrate the data models on common BI tools, such as Tableau and/or OBIEE to assist the Business Intelligence Analysts to design and develop business reports and/or dashboards.

· Regular use in any of the various BI standard languages such as SQL, Python, C#, Java, VB etc

· Possess superior organization skills to be able to assist in end-to-end data product development with production development, conducting system integration/user acceptance testing etc.

· Be a steward of good data practices - robust documentation (ie: metadata), versioning, play booking, processes, and knowledge sharing.

· Ability to work with the team to support the maintenance of data platforms

Innovation:

· Develop good working knowledge of available technology capabilities and how and where to deploy them

· Evaluate potential technical solutions and make recommendations to resolve data issues especially on performance assessment for complex data transformations and long running data processes

Requirements / Qualifications

Degree/Diploma in Computer Science/ Engineering, Information Technology/ System or equivalent.

· Minimum 10 years of experience in design, develop, deploy and maintenance of BI solutions

· Equipped with key SQL Skillsets on Oracle, Teradata and MS-SQL Server databases

· Knowledge and relevant experience in one or more of the following areas:

o ETL tools such as Informatica (Primary Skill), SAP BODS

o Data visualization tools such as OBIEE, Tableau

o Has played a solutions architect role

o Data modelling experience

· Knowledge in healthcare domain; or exposure to hospital information / clinical dashboard is an added advantage

JOB OVERVIEW:

The Go To Market Manager is pivotal in driving the market introduction of new products and services. This role demands a strategic mind capable of research, meticulous project planning, and adept at fostering cross-functional collaboration. The incumbent will be instrumental in tracking launch progress, ensuring all departments are aligned and executing against the go-to-market strategy. Overseeing sale pricing and ensuring competitive positioning in the market are also key components of this role.

RESPONSIBILITIES AND DUTIES:

• Conduct thorough market research to inform strategic planning for product launches.
• Develop and oversee detailed project plans, ensuring timely execution of go-to-market strategies.
• Facilitate cross-functional collaboration, acting as the linchpin between product marketing, sales, customer support, and other involved departments.
• Monitor and track progress against launch milestones, adjusting strategies as necessary to meet objectives.
• Oversee and adjust sale pricing to reflect market dynamics and product value proposition.
• Engage with stakeholders across the company to ensure buy-in and optimal resource allocation for launch activities.
• Collaborate closely with key teams to facilitate effective customer success and end-user training programs.
• Work in tandem with sales teams to develop and refine pricing strategies that maximize revenue and market penetration.

KEY REQUIREMENTS:

• Proven experience in product marketing or go-to-market management, with a track record of successful product launches.
• Strong project management skills with an ability to manage cross-functional teams.
• Excellent communication and stakeholder engagement abilities.
• Strategic thinker with a strong business acumen and the ability to analyze market trends.
• Experience in pricing strategy and sales enablement.
• Available for a full-time position.

ADDED ADVANTAGE:

• Passion for Esports and blockchain
• Love the start-up/SME culture
• Proven experience in collaborating with multidisciplinary teams.
• A strong understanding of the customer support ecosystem and sales cycle.
• The agility to work in a dynamic environment and adapt to evolving business needs.

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.