Job Description

We seek individuals who are enthusiastic about delivering exemplary customer service!

Remuneration Package:

Salary: Basic & KPI Incentive ($3,000 - $3500)

Monthly KPI & Quarterly Bonus
Benefits: Medical and Dental provided

Responsibilities:

• Respond promptly to customer inquiries through various communication channels (phone, Whatsapp etc)
• Address and resolve customer complaints, concerns, and questions in a courteous and professional manner.
• Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the CRM system.

Requirements:

1. Min GCE “O” level certificate
2. English & Chinese proficiency (verbal and written)
3. No experience required, training provided

Locations:

nearest MRT: Lavender, Nicoll Highway

Job Description

This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions on accounts that had been or might be used for fraudulent activities Assist with developing and implementing Fraud Risk Management Framework and all associated policies and procedures (including risk metrics/ monitors) and ensure they are effectively embedded Follow up and analyze abnormal transactions activity on customers' account. Manage customer's expectation and explain to customer on suspected scam activities.

Coordinate and support detection, investigation and mitigation. Understand when to escalate events and to whom Be responsible for incident triage, response and escalation Be responsible for both reactive and proactive security investigations Assist in statistics collation on the various scams reported to the organisation to submit for monthly management reporting and any others task and assignment by the line manager & management.

Has strong analytical skill and well verse in Microsoft Office - Willingness to learn on the job.

The role involves shifts.

· 4pm-1am

· 12midnight-9am

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Participate in new product development project from concept to launch
• Support and improve existing product lines
• Support activities to reduce production cost, lead-time and improve product reliability and quality
• Collaborate with external partners in joint product development projects
• Manage project scope, timelines, budgets, product specifications, production schedules, and any other deliverables
• Establish engineering specifications and production processes to meet technical, functional and quality requirements
• Coordinate and support manufacturing of prototypes and products to ensure reliability and quality of product
• Develop and perform assembly and test procedures for product according to specifications
• Identify and resolve all issues effectively to achieve all objectives
• Ensure proper documentation (including manuals) of all required information for product/projects
• Support product installations and any necessary diagnoses, troubleshooting, service, and repair
• Provide product training and support internally and distributors

Requirements

• Bachelor’s degree in Electronics, Electrical or System related Engineering
• 3-5 years relevant experience in product development
• A good team player with strong interpersonal communication skill
• Self-motivated and able to take ownership of appointed task to follow through to completion with little supervision
• Familiar with programming languages C and C++
• Knowledge on Windows OS
• Basic understanding on schematic and Gerber
• Working location is in Jurong East
• Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job purpose:

The GS-Ops TCC Specialist Trade Finance is, with due consideration of all internal and regulatory requirements and within the agreed deadlines, responsible for processing of the trade finance business for customers, as well as for providing specialized and process-driven advice within his/her sphere of activity. In so doing, he works closely with FK TF-CM Allrounder Cash/Trade Sales International, FK TF-CM Specialist Cash/Trade Sales International, FK-TF-CM Advisor Trade Services International, FK-TF-CM Assistant Trade Services International and Relationship Managers, and other department stakeholders that deal with corporate customers, whom he supports by providing pertinent information in a team-oriented manner.

Key activities:

Processing of Trade Finance Business

• Depending on each task allocated, the processing covers the carrying out of all trade finance business processes in accordance with the rules, regulations, and compliance-related requirements.
• Advising of customers with due consideration given to their specific needs and the bank’s operational requirements
• Assuming middle office role by performing pre-processing and post-processing tasks for Trade Finance Products/Sub-Processes in accordance with Global/Internal Guideline/Process
• Perform monitoring and reconciliation of transaction(s) processed by processing hub.
• Perform vetting of Direct/Indirect Guarantees/Amendment
• Perform monitoring tasks for all outstanding Guarantee transactions ensuring pending fees are collected timely.
• Ensuring compliance with first line of defense responsibilities
• He may also be required to act as a speaker within the framework of the bank’s qualification measures and events with corporate customers
• Responsibility for warranty of occupational health and safety and health protection for all employees of his/her unit
• The GS-OPS TCC Specialist Trade Finance is authorized to check documents up to a certain level without supervision. he exercises this authority in a responsible manner and in accordance with the regulations
• Supporting the FK-TF-CM Allrounder Cash/Trade Sales International, FK-TF-CM Specialist Cash/Trade Sales International, FK-TF-CM Advisor Trade Service International, FK-TF-CM Assistant Trade Services International, and Relationship Managers in an advisory role

Formal education:

• Degree/Diploma with major in Business, Banking/Finance or Law or Certificate for Documentary Credit Specialists

Specialist knowledge (work experience, further qualification):

• Competency in ICC Uniform Customs and Practice for Documentary Credits 2007 Revision, International Standard banking Practice for the Examination of Documents under UCP 600, ICC Uniform Rules for Demand Guarantee, The Uniform Rules for Collections (URC 522)
• Advanced knowledge of Microsoft Words, and Excel
• Minimum 5 years Trade Finance experience specialize in Guarantee Handling

Detailed Requirements for each career level (each ComMap Level separately)

CB 02

• Diploma with major in Business, Banking/Finance or Law
• Unassisted and compliant handling of recurring daily business routines with regular and enhanced complexity in accordance with internal and external regulations and within the agreed deadlines
• Advising of customers with due consideration given to their specific needs and the bank’s operational requirements for cases with regular and enhanced complexity
• Coordination and prioritization of the daily workflow for the team members
• Participation in global projects and management of local projects in the area of responsibility (e.g. IT adjustments)
• Advanced knowledge of the pertinent rules published by the International Chamber of Commerce (ICC) with regards to trade finance business

CB 03

• Degree with major in Business, Banking/Finance or Law
• Approval and oversight of the processing of the daily workflow for the team members
• Independent judgment and decision making with limited guidance and supervision
• Providing guidance regarding the handling of documentary and guarantee business with high complexity
• Interface to global functional lead / product management and support functions (e.g. Compliance)
• Support of the FK-TF-CM TL Documentary & Guarantee Business International and professional representation of the FK-TF-CM TL Documentary & Guarantee Business International in case of his/her absence
• Participation in global projects and managemen of local projects in the area of responsibility (e.g. IT adjustments)
• Extensive, in-depth knowledge of the pertinent rules published by the International Chamber of Commerce (ICC) with regards to trade finance business
• Involvement in the creation and maintenance of local procedures and desktop procedures
• Participation in local industry working groups (e.g. BAFT)
• Building and maintaining of an informal internal and external network – also beyond own area of expertise – to achieve high-quality result
• Coaching of junior level staff with respect to all aspects of trade finance business

Introduction

Our company is a world renowned MNC manufacturer of high quality Audio and Security Products for the global market. We are seeking to hire a Sales Engineer / Senior Sales Engineer for sales activities in Singapore.

Job Description

· Diploma/Degree in Electrical/Electronics Engineering or related discipline with minimum 5 to 10 years sales and marketing experience, knowledge and technical competency in BMS / ELV / Security / Fire Alarm / Pro-sound / Audio Visual / Public Address Systems.

· Proactive, resourceful and eager to explore new business areas.

· Good interpersonal and communication skills.

· Good contacts with Users/Property Developers/Consultants.

· Computer literacy in MS Office. Autocad will be an added advantage.

· Willing to travel when required.

Job Responsibilities

· Create product and functional specifications for the company’s products and promote to Users/Property Developers/Consultants for pre-tender requisites.

· Early identification of new projects and opportunities to promote the company’s products.

· Create list of projects from sales activities until tender, success is measured on whether specifications are used.

· Conduct market survey, analyze competitors’ activities and develop sales opportunities.

· Sales activities, road shows, exhibition and road shows.

· Prepare weekly/month reports to Sales Manager.

• Preparation of BIM submission, regulations and ensure guidelines.
• Provide guidance and conduct in-house BIM training to other team members.
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely.
• Updating BIM standard and template for the project.

EA Licence No. 16C7962

We are seeking an experienced professional with a background in both IT and finance, possessing a robust understanding of financial systems and processes to join our team.

Job Responsibilities:

1. Collaborate with the headquarters' IT department to integrate business process systems with local financial systems. This includes, but is not limited to, tasks such as GL posting and master data synchronization;
2. Analyze and document financial IT requirements for other overseas entities, providing corresponding solutions. Collaborate with the headquarters to implement these requirements and drive financial IT development overseas;
3. Gather financial data analysis requirements, conduct data analysis, and provide data support using tools such as BI;
4. Provide technical support, daily operations, and troubleshooting for the relevant financial system modules;
5. Conduct regular reviews and optimizations.

Job Requirements:

1. Bachelor's degree or above in finance, computer science, or related fields preferred.
2. Minimum of 3 years of experience in financial system, with at least two completed financial system projects.
3. Strong understanding of accounting, financial systems and processes
4. Proficient in tools such as BI, SQL, VBA, Python; familiarity with overseas accounting systems and experience in system automation integration is a plus.
5. Bilingual in English and Mandarin, encompassing speaking, reading, and writing as this role requires interacting with Chinese stakeholders.
6. Excellent logical analysis, organizational coordination, and planning skills.
7. Strong logical thinking, effective communication skills, clear career planning, self-motivation for growth, and a sense of responsibility and resilience are essential.

Description

• The Personnel shall be in charge of the setup, operation, and maintenance of AV equipment in school compounds.
• The Personnel shall provide technical support in lighting, audio, video and stage for events by the Authority or external organizations.
• Lighting - Involves setting up, operating, and managing lighting equipment used during events.
• Audio - Setup and management of audio equipment, such as microphones, speakers, mixer soundboards (both digital and analogue), and any other audio-related technology. The Personnel ensures that the sound quality is optimal for both live audiences and recordings, if applicable. He/she shall handle the balancing of audio levels, manage live feeds, and ensure clear audio delivery for speeches, music, and other sound elements of the event.
• Video - Managing video equipment such as cameras, projectors, screens, and video editing tools. The personnel will be involved in live-streaming events, recording them for later broadcast, or displaying various visual elements on screens during the event. He/she shall ensure the video quality and visual content are aligned with the event's objectives.
• Stage Management - Setting up and managing the physical stage where the event takes place. The Personnel shall provide assistance to ensure that the stage is safe, properly arranged, and equipped with necessary elements like podiums and seating arrangements. He/she shall coordinate with the Authority’s staff to ensure smooth transitions between different segments of each event, such as speeches, performances, or presentations.

(b) Assist Authority’s staff in the setup of AV equipment

• The Personnel shall assist Authority’s staff in setting up ICT/AV equipment for events, meetings and lessons when required.
• The Personnel shall assist teachers in video-recording school events and lessons when required.
• The Personnel is expected to supervise students who are tasked to video-record school events.
• The Personnel shall supervise & guide Media Club during their activities in the area of audio & visual skills set.
• The Personnel shall conduct AV training for students and staff when required.

(c) ICT/AV Planning and Procurement

• The Personnel shall work with HOD (ICT) / ICT Manager / ICT Associate to propose solutions to ICT/AV persistent challenges that the Authority is facing which includes technical specifications and cost of implementations.
• The Personnel shall assist HOD (ICT) / ICT Manager / ICT Associate with the procurement process with regards to ICT/AV related solutions and services.

(d) Managing ICT & AV Resources

• The Personnel shall assist ICT department in managing the Authority's ICT & AV resources such as condemnation of ICT & AV equipment and the loan of ICT & AV equipment.
• The Personnel shall conduct annual maintenance of hardware and carry out troubleshooting and basic repair of ICT & AV equipment.

(e) Media Post Production

• The Personnel are anticipated to play an integral role in the post-production process of video and audio recordings captured by the Authority’s staff.
• Video editing – He/she shall compile the raw footage, cut and arrange the clips to create a coherent narrative or sequence. This includes selecting the best takes, arranging them in the desired order, and ensuring the flow of the video aligns with the project's goals. In addition, he/she shall be required to add titles, subtitles, and any on-screen graphics required for the video.
• Sound Editing and Mixing – He/she shall work on dialogues, background noises, and other audio elements. He/she shall remove unwanted sounds, enhance clarity of dialogues, and may add ambient sounds or effects to enrich the audio quality. He/she shall select or compose the right music or soundtrack for the video

Requirement:

• Shall preferably have certification/qualification in an AV-related field. The Personnel shall have at least 4 years of working experience in handling audio and visual equipment for events.

Key Responsibilities:

1. Product Development

• Conduct market research and analysis to identify customer needs, trends, and opportunities for new products or improvements to existing ones.
• To manage the product development lifecycle, from ideation and concept validation to product launch and post-launch evaluation which includes products P&L with a focus on product feature design, loyalty program development and enhancement opportunities.
• Collaborate with cross-functional teams (Merchant Acquiring, Risk, Finance, Operational, Technology) and lead the design and development of differentiated value propositions or operational processes for new and existing commercial products to win in the target market segment.
• Develop value added marketing contents for various communications assets including product marketing materials to drive cardmember engagements.
• Develop a thorough understanding of our customer portfolio and identify new dynamic targeting capabilities to grow spend. This includes creating segmentation, cost/benefit analysis, developing business cases to assist in campaign development.

2. Business Development:

• Identify potential partnerships, distribution channels, and collaborations to expand the Commercial Card's market reach and drive revenue growth. Develop and implement acquisition strategies (opportunity sizing, identifying effective lead generation sources, outbound and inbound campaign development, enhancing partnership channels) to drive activation and sales volume growth.
• Maintain current knowledge of all cards products and services offered, including commercial business cards use and travel management solutions.
• Engage with prospects or customers to understand their business needs, identify and sell-in relevant opportunities for DCS suite of working capital card solution to address their need.
• Build and maintain strong relationships with existing and potential clients, partners, and stakeholders to promote business opportunities and enhance customer satisfaction.
• Lead negotiations for deals, contracts, and agreements that align with the company's objectives and financial targets.
• Conduct competitive analysis to identify market trends, benchmark the company against competitors, and propose strategies for gaining a competitive edge.

3. Financial Analysis and Reporting

• Monitor and analyze key performance indicators (KPIs) to assess the success of Commercial Card products and business development initiatives.
• Prepare regular reports and presentations for senior management, outlining progress, challenges, and opportunities in product and business development efforts.
• Develop and manage budgets related to product development and business expansion activities

Qualifications:

• The candidate should possess at least 5-6 years of relevant Product development experiences, with the knowledge in Commercial Card Issuing and Acquiring businesses.
• Highly motivated, strategic thinker and has the ability to work closely with key business partners to deliver new initiatives to success
• Ability to work and collaborate in a complex environment, with a diverse group of internal stakeholders and with external partners.
• Good understanding of the card payment business or the network partner model, will be an added advantage.
• Strong financial analysis and insight discovery experience with an action-oriented outlook.
• Project and process management experience, with a high comfort level for technical complexity with attention to details and ability to multi-task
• Strong analytical skills with a creative flair
• Strong leadership and interpersonal skills
• Ability to take ownership and drive results in areas outside of direct control
• A strong team player who is flexible and maintains a positive attitude during changing work priorities.
• Strong communication skills (written & oral) with ability to articulate effectively at multiple levels. Proficency in Mandarin is essential in order to manage chinese-speaking clients.

Our client is a statutory board of the Singapore government & provides great working opportunity and tailored support.

Working Location: BUGIS

JOB RESPONSIBILTIES:

• To process the full-suite of payroll for Sinagpore and overseas employees
• Process monthly benefit claims for all employees
• To upload accruals, post general ledgers, prepare secondment billings and process payments, accounts clearance,
• handle audit queries and system testing for changes relating to payroll and claims;
• To verify timesheets and process invoices
• Any other tasks related to this role

JOB REQUIREMENTS:

• At least Diploma or equivalent
• Experience using SAP HR is preferred
• Tech-savvy with good proficiency in Microsoft Office and technology tools
• Strong aptitude to learn quickly and pick up new skills, highly adaptable
• Meticulous, detail-oriented and organized
• Independent and good team player

“Who We Are as a Company”

Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.

With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge our users.

Our technology is purpose-built, enabling us to reach and empower underserved individuals through digitalization, offering a wide range of financial solutions, including consumer, MSME business, two & four-wheeler financing, buy now pay later, and salary advances for developing countries, all aimed at boosting financial stability.

Come join us on our journey to revolutionise financial inclusion and enhance lives across Southeast Asia. Our mission: "Driving financial inclusion, enhancing lives."

“Discover the team behind the scenes”

The team of Customer Engagement Specialists is committed to delivering exceptional customer service. They operate collectively to swiftly address inquiries, clarify doubts, and aid customers in their initial document submissions. As a Customer Engagement Specialist, the role involves being the initial contact point for customers, resolving inquiries, and guiding them through the process of submitting required documents. This role plays a pivotal part in ensuring a positive customer experience and efficient document collection.

"Role Sneak Peek"

Your primary responsibility is to provide top-notch customer service while also employing your sales-driven skills daily.

You have the flexibility to use a range of different sales tactics in conversations to meet departmental KPIs. This role encompasses being the initial point for document collection and effectively guiding customers to either our outlet or assisting them in submitting their documentation to us, ensuring a seamless customer experience."

"Workday Activities"

The daily routine of a Customer Engagement Specialist involves answering customer inquiries through various channels, including calls, email, and chat. This role focuses on clearing customer doubts, providing guidance on our services, and proactively engaging with customers to meet their needs. Sales skills are applied to identify opportunities for upselling or cross-selling, and accurate documentation of interactions is maintained. The role is dynamic, customer-centric, and essential for ensuring exceptional service delivery.

"The Essential Qualities"

You must possess a sales-driven mindset, with the ability to engage effectively in sales conversations or demonstrate relevant sales experience. You should prioritize a customer-centric approach, displaying a strong commitment to delivering exceptional service. Additionally, excellent communication and persuasive skills are essential for success in this role.

"Valuable Additions"

It's advantageous to possess prior sales experience, even if it's from a different industry. A strong command of English, clear and precise communication skills, familiarity with CRM systems, and experience in the financial industry are all qualities that can enhance your qualifications for this role.

Working Hours:

• 10 am - 7.30 pm
• Five-day workweek: Monday to Saturday, with Sunday off, and one additional off day during the week.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Job Title: Application Monitoring Specialist

Role: Application Monitoring Specialist

Job Requisition Number: JR25757

Job Level: 10 years of relevant experience (L4)

Description

In this role, you will be part of the team responsible for managing and maintaining the application monitoring infrastructure across all multiple platforms (UNIX, Windows, Openshift container platform, AWS, AS400) running on Production and Development environments in Singapore and Overseas Subsidiaries.

Role:

l Provide leadership in implementation, support and management of the Enterprise Monitoring tools to meet the business requirements of the Bank.

l Ensure all critical applications and services are properly covered within the monitoring and alerting systems in a manner consistent with the Banks’ standards; collect the right metrics at the right frequency and ensure the data is readily available for effective alerting, reporting, and analysis.

l Collaborate with a cross-functional team of dev, ops, and architects to understand complex application architectures in order to implement an effective top-down monitoring strategy for holistic service visibility

l Troubleshoot and resolve complex issues with monitoring tools and ensure high availability

l Participate in strategy and future implementation discussions for the redesign and implementation of the monitoring environment to modernize with latest technology trends.

Requirements:

l Bachelor’s degree in Computer Science or a related field. At least 10 years of IT experience of which at least 5 years’ experience in similar role, ideally in a financial institution.

l Experience with Application Monitoring Tool / Geneos / Prometheus is a must.

l Experience with monitoring application's performance, availability and end-user experience to ensure the application is functioning properly in a large enterprise environment.

l Good understanding or experience in Openshift container platform is a plus.

l Strong interpersonal skills; good communication skills and strategic thinking

l Able to work independently on individual assignments, while collectively with a team on larger projects.

l Strong understanding of multi-tier application architectures and application runtime environments

l Familiarity with workflow management and ITSM tools such as Remedy or ServiceNow

l Good understanding of Agile (Scrum or Kanban) and implementation of same in real world along with exposure to associated tool sets (JIRA/Confluence)

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are seeking a Clinic Receptionist/ Clinic Assistant for a specialist ear, nose, and throat clinic based in Gleneagles Hospital and/or Mt Elizabeth Novena Specialist Centre.

The ideal candidate should possess the following:

• Experience working in a medical clinic as a reception staff
• Good customer service skills - in person, over the phone, and by email
• Reliability
• Punctuality
• Ability to work in a team effectively

There are four doctors in the group practice.

The clinic currently has two clinic receptionists, two clinic assistants, a senior staff nurse, and/or a clinic manager.

The clinic is supported by three operations staff from a corporate office located in United Square.

Working times are 0830-1730hr Monday to Friday and 0830-1300hr Saturday.

Staff is given one Saturday and one half-day morning off a month after confirmation.

The clinics are open 0900-1300hr and 1400-1730hr from Monday to Friday and 0900-1300 on Saturday.

The position comes with excellent benefits. These include:

1. 16 days annual leave with an additional three (3) days of family care leave.

2. Birthday leave of one (1) day

3. Health benefits: Staff shall be entitled to medical (e.g. integrated shield plan) up to a cap of $600 per annum and dental/wellness benefits up to a cap of $400 per annum

4. Corporate bonus, annual performance bonus, and 13th month guaranteed bonus

Please send your resume to [email protected] and we thank you for your interest in this position.

We value diversity and equal opportunities for all applicants.

However, due to quota limitations, this particular position is currently open only to Singapore citizens or permanent residents (PR).

Thank you.

About this opportunity

The Role of Logistics Specialist englobes a person who has sound SAP knowledge and operational experience, that will assist APAC with sourcing, logistics, supply administration, issuing and receiving goods for iTero products within the region; towards achieving operational goals for the iTero business.

In this role, you will…

Key responsibilities:

• Monitor and manage freight and logistics partners’ performance for shipping, warehousing and domestic distribution.
• Coordinate RMA return and coordination with local markets in order to maintain service pool in healthy state.
• Resolve shipping and distribution related issues (with internal and external logistics partners) and feedbacks with systematic Root Cause Analysis (RCA) and Corrective Actions - Preventive Actions (CAPA) Plan
• Enforce strong inventory control and distribution management in SAP system
• Understand and able to navigate through diverse logistical landscape within APAC region
• Oversee SAP’s Order-to-Cash (OTC) and Source-to-Settle (STS) processes, covering system inventory control and distribution management, completing daily tasks to assure updates inventory as needed. In addition, aligning with business partners in other hubs (ANZ, JP and HK) to assure strong collaboration.
• Support and align with Global and Regional projects relating to Systems Roll-out, Go-To-Market Strategy, Regulatory Compliance, etc.
• Communicate all shipment issues to owners and intended recipients.
• Assure and follow up on-time delivery of materials
• Maintain relationship with business partners and vendors
• Comply with all safety policies, practices and procedures.
• Report all unsafe activities to Manager and/or Human Resources.
• Participate in proactive team efforts to achieve departmental and company goals.
• Perform other duties as assigned.

In this role, you’ll need …

• Must have good interpersonal skills and the ability to work cross-functionally.
• Ability to focus attention to detail.
• Ability to consistently follow through with projects to completion.
• Ability to perform in a fast-paced, highly customized environment.
• Strong evidence of problem solving, organizational and prioritization skills are essential.
• Must be self-motivated and initiating.
• Strong interpersonal, listening and persuasive communication skills.
• Dynamic, optimistic, accurate, results oriented, hard-working, creative.
• Ability to work without constant supervision.
• Dependable and attention to detail.
• Willingness to learn.
• Good team player.
• Good knowledge of basic computer operations and Microsoft Office tools.
• Able to flourish in young international company experiencing significant growth (i.e. roll up sleeves approach and able to deal with ambiguity).

Ability to communicate effectively with people in all areas of a company is vital. Willing to reassess and reorganize when traditional solutions aren't working. The incumbent should be able to work within a multi-cultural team and have superior interpersonal skills, able to multitask, as well as set priorities and meet deadlines.

EDUCATION and/or EXPERIENCE

• BA/BS degree in Business Management, Logistics, Material Planning or Supply Chain or equivalent practical experience
• 5 - 6 years of experience in the logistics industry or in a similar role managing logistics service providers
• Strong knowledge and hands-on of SAP system is essential.
• Basic understanding of supply chain processes including material planning, shipping, importation, and contract logistics.
• Depth knowledge and handling of Excel
• Strong critical thinking, analytical and decision making skills.
• Fluent in English is required to converse with multiple markets across the region

"Responsibilities"

In this role, your responsibilities includes:

Idea Generation:

• Collaborate with cross-functional teams to brainstorm and generate innovative product ideas.
• Evaluate the feasibility and viability of new product concepts.

Product Conceptualization:

• Work closely with stakeholders to understand market needs and identify opportunities for new products or improvements to existing ones.
• Develop a clear vision and goals for the product based on market research and user feedback.

Market Research:

• Conduct thorough market research to identify trends, competitors, and potential customer needs.
• Analyze data to make informed decisions about product features, pricing, and positioning.

Product Planning:

• Develop a comprehensive product roadmap outlining the key milestones, features, and release timelines.
• Collaborate with cross-functional teams, including marketing, sales, and development, to align on product strategy.

Prototyping and Design:

• Create prototypes or mock-ups to visualize the product and gather feedback.
• Collaborate with designers to ensure a user-friendly and visually appealing product.

Development Oversight:

• Work closely with development teams to ensure that the product is being built according to specifications.
• Provide guidance on technical aspects and address any issues that arise during development.

Quality Assurance:

• Collaborate with quality assurance (QA) teams to define testing criteria and ensure that the product meets quality standards.
• Conduct testing and validation to identify and resolve any issues before product release.

Launch and Deployment:

• Coordinate the launch of the product, including marketing and communication strategies.
• Oversee the deployment process, ensuring a smooth release to end-users.

User Feedback and Iteration:

• Collect and analyze user feedback after the product launch.
• Use feedback to iterate on the product, releasing updates and improvements.

Performance Monitoring:

• Monitor key performance indicators (KPIs) to assess the success and impact of the product.
• Make data-driven decisions to optimize the product's performance.

Documentation:

• Create and maintain documentation for the product, including user guides, technical documentation, and release notes.

Adaptation to Market Changes:

• Stay informed about market trends, technological advancements, and changes in customer preferences.
• Adapt the product strategy to align with market dynamics.

"The Essential Qualities"

To excel in this role, you should possess:

• Education: Bachelor's degree in relevant fields such as Computer Science, Product Management, Business, or a related discipline.
• Product Expertise: Demonstrated expertise in product ideation, prototyping, testing, and production phases
• Interpersonal Skills: Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage budgets
• Communication Skills: Strong creative and innovative thinking to generate new ideas and solutions.
• Product: Proficiency in product development software and tools, including CAD and Adobe Creative Suite

Responsibilities:

• Handle all HR activities for Blue Collar Workers (BCWs) in the Tuas location, including recruitment, onboarding, training, compensation, employee grievances, and benefits administration
• Maintain an accurate and up-to-date employee database, ensuring data integrity for salary processing.
• Process invoices accurately and efficiently, ensuring timely payments.
• Maintain meticulous records of financial transactions.
• Support the management in overseeing health and safety aspects of the work environment.
• Drive, coordinate, and implement all Workplace Safety and Health (WSH) initiatives.

Requirements:

• Minimum of 1-2 years of experience in a Health & Safety role.
• Experience in managing Blue Collar workers, including hiring, retention, and employee expectations management, is an added advantage.
• Familiarity with local labor, health, and safety legislation.
• Excellent knowledge in MS Office

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Assume responsibility for the complete software development lifecycle, including design, coding, testing, and documentation.
• Contribute insights to product management initiatives, fostering innovation and actively participating in process improvement efforts.
• Collaborate within the product development team to deliver PKI security-related products for both web and mobile platforms.
• Collaborate effectively with cross-domain teams to engage customers in requirement gathering, technical training, and successful project delivery.
• Work closely with the development team to plan, execute, and maintain routine modifications, enhancements, or upgrades to PKI security products.

Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum of 1 year of practical experience in application development, highlighting a profound understanding of either Java or PKI
• Experience with programming languages such as Java, JavaScript, JQuery, .Net, HTML, JSON, and SQL.
• Hands-on experience and expertise in PKI cryptography, inclusive of proficiency in certificate lifecycle management, Two-Factor Authentication (2FA), and diverse encryption methods will be an added advantaged.
• Strong interpersonal and communication skills, essential for effective collaboration and conveying technical information.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Preparation of daily P&L reports

• Ensure the accuracy and integrity of product source system data interfacing the general ledger

• Partner Front Office on strategic desk initiatives

• Analysis and interpretation of daily results in line with market moves, P&L drivers and risk positions including investigating variance to trader estimate and ensuring revenue attribution is accurate

• Month End ledger close

• Balance sheet substantiation

• Ongoing enhancements to improve efficiency and controls and add value to the business and involvement in project work

• Assistance in statutory and regulatory reporting

Job Responsibilities:

1) Process – Process end-to-end payroll for an organisation with a headcount of 500 or more, including but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF and refunds, submission of NS and Government Paid Leave claims, processing transport/dental claims from employees, ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for foreigner resignees and annual IR8A, etc.

2) Coordinate – Correspond with HR business partners to retrieve data and inputs necessary for relevant pay elements.

3) Investigate – Report data inaccuracies in payroll systems and report to managers and clients for advice. Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.

4) Audit – Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises.

5) Communicate – Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.

Requirements:

1) Minimum ‘A’ Levels or Diploma
2) Minimum 3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP or Excelity systems
3) Proficient in Microsoft Excel, VLOOKUP, PIVOT table, basic formulas
4) SAP knowledge, 3 yrs Payroll experience, >500 HC

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

We are recruiting for a Quality Assurance Superintendent and this position will be reporting to the HSSEQ Manager and will be based in the Singapore office.

This QA Superintendent will facilitate assessment/review/changes of the procedures, forms, checklists etc. in SMS to ensure compliance with applicable standards (ISM Code, MLC, ISO 9001 / 14001/ 45001). This person will administrate Shipboard and Manning Agency Annual Internal audit plans (supported by the Fleet Auditors and Third-Party (Auditors) ensuring that ISM/MLC/ISPS/ISO audits are carried out timely within deadlines. This role will be responsible for the Environmental Management System (EMS) implementation and process- ISO 14001 standard / IHM / Bioufoluing Management Plan / BWMP / VGP/ NTVRP certification and process. This person will be establishing and maintaining an overview of future legislation coming into force and those relevant new requirements are addressed to management (SOLAS, MARPOL, MLC, ISO, Flag). Lastly, this person will administrate ship to shore annual emergency response exercise.

The ideal candidate must have at least 5 years of relevant experience handling ocean going vessels. Candidates with sailing and shore based experience on dry bulk vessels will be preferred. Must have a proven knowledge and experience in conducting internal audits of vessels, office, and manning agents are essential. The ideal candidate must have attended Root Cause Analysis and Lead Internal Audit Training Workshops or Seminars, with good knowledge of International Maritime Regulations, Marine Industry Standards (ISM Code, MLC, SOLAS, MARPOL, ISO 9001, ISO 14001, ISO 45001, etc), and HSSEQ practices are necessary.

To be successful in this role, the candidate must be a confident trainer and strong motivator/communicator that is fluent in written and verbal communication in English with attention to detail and analytical abilities.

• Define the service offerings/shipping options portfolio to better serve eCommerce platforms and online sellers, based on deep understanding of Express Industry market dynamics and competitive landscape in Southeast Aisa.

• Lead the process from ideation to implementation of service offering/shipping options, design the roadmaps and drive cross functional collaboration to implement new offerings with a focus on service level and cost control.

• Monitor service offering performance to ensure customer satisfaction and market competitiveness.

• Minimum of Bachelor’s degree, >3 years of relevant work experience in a well-established 3PL (Express Industry) focusing on service offerings/shipping options design and implementation; experience in consulting, well established eCommerce or Internet company is a plus.

• Good knowledge and understanding of Express industry and practices in Southeast Asia, able to efficiently navigate cross functional topics to define service offerings/shipping options through customer needs deep dive, competitor benchmarking, and internal capability analysis.

• Dual language proficiency in English and Chinese (or another commonly used language in Southeast Asia) is a strong plus.

• Strong communication and organizational skills; proven experience in project management and high tolerance to ambiguity; highly energetic and independent to thrive in a fast-paced start-up environment.

Helm Specialist Recruitment aims to be the employer of choice for experienced recruitment consultants globally, and we offer a fun, flexible and giving work environment with some of the best benefits in the industry

We are looking for a Recruitment Consultants to join our team here in Singapore as part of our global expansion.

Responsibilities

• Business Development of clients in Maritime/Shipping
• Actively source and qualify candidates
• Manage the client's needs and expectations
• Maintaining strong relationships in the market
• Working to improve recruitment efficiency

To apply for this role, you must have 4-5 years experience as a 360 recruiter and be self driven and motivated - we don't run the business on KPIs and you are responsible for your own desk.

We offer

• Commission up to 70% - uncapped
• 25 days annual leave
• 4 1/2 day work week
• A supportive and flexible work environment

Responsibilities:

• Develop and implement strategic initiatives for quality coordination and testing, ensuring alignment with organizational goals.
• Identify and propose effective solutions to address quality-related issues, fostering continuous improvement in processes.
• Conduct thorough inspections of vehicles, maintenance processes, and repair work to verify adherence to quality standards.
• Ensure that vehicles are maintained in a safe and reliable manner, aligning with industry regulations and safety protocols.
• Collaborate with relevant stakeholders to communicate and implement quality standards effectively across the organization.

Requirements:

• Minimum Diploma or Bachelor's Degree in a relevant field
• Minimum 1 year of experience within the similar capacity.
• Keen interest in automotive-related work is highly preferred.
• Proficiency in relevant quality assurance processes will be an added advantaged.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

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Role: Open Systems Specialist

Job Requisition Number: JR22532

Job Level: 3 – 5 years of relevant experience (L2)

Location : Singapore

Key Skills: WIN, VM

Job Objectives

This is for the purpose to backfill one SME (TS) who has converted to Perm staff. The scope for this SME is to support current and upcoming Constellation’s Plan and Run activities including installation, upgrade, patching, compliance remediation and troubleshooting VM and Windows related issues.

Key Responsibilities

l To support planning, administration, and technical support of Windows and VM capabilities including capacity uplift, compliance remediation, upgrades and patching consultancy for Constellation.

l Systems Engineering and Administration is responsible for planning, administration, and technical support of operating system capabilities.

l Includes designing, developing, and troubleshooting or debugging software programs for enhancements and new products.

l Software tools include operating systems, networks, utilities, and web resources.

Key Requirements

l Candidate should at least have 3-5 years experience in a financial industry and operate a sizeable amount of Windows servers on VMware.

l Candidate should have a good overall command of occupational English.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location