Responsibilities:

Sales Target Achievement:

• Meet monthly sales targets through cold calling, telemarketing, and referrals.
• Conduct sales presentations and prepare security designs and proposals.
• Secure contracts to achieve individual sales goals.

Post-Sales Activities:

• Provide customer service and manage client relationships.
• Coordinate installation of contracts and follow up on payment status.
• Collaborate with departments to ensure timely service delivery.
• Sales-Related Duties:
• Gather and share market intelligence.
• Participate in marketing and business development activities.
• Network with contractors for new leads.
• Safety Performance:
• Ensure safety standards are met during daily operations.

Requirements:

• Education: Diploma with 1-2 years of direct sales experience in industrial or building services.
• Skills: Strong communication, presentation, and interpersonal skills; motivated self-starter; ability to build professional relationships.

Title: EXECUTIVE SECRETARY

For a quick response, plz share your resume to [email protected] or WA at +65 92333815

JD:

The candidate will be part of the IT Organization based in Singapore. The candidate will be personal assistant to the Head of IT APAC including admin support responsibilities to the business management office.

Personal Assistant
• Managing Outlook Calendar, schedule meetings and appointments.
• Screen and direct phone calls.
• Travel arrangement and expense claim processing.
• Writing of meeting minutes during management meetings.
• Coordinate events, Townhalls and brown bags sessions as and when required.

People Management
• Responsible for onboarding and offboarding of IT resources from end to end on a timely manner.
• Management of desks and lockers for the IT Organization.

Business Management
• Support invoice processing related to Run-the-Bank and Change-the-Bank and ensure compliance with IT financial governance process and accounting policies.
• Oversee month-end time booking for management members.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Key Roles and Responsibilities:

- Manage and handle a portfolio of private companies
- Responsible for corporate secretarial duties, including but not limited to the preparation of board resolutions, meeting minutes, arrange for execution and filing corporate documents
- Provide advice on compliance requirements and secretarial related matters to clients
- Conversant in handing statutory filings with ACRA and other relevant authorities
- Administer in maintaining and filing of statutory record, registers and other relevant documents required by laws regulations of Companies Act
- Other corporate and administrative or ad-hoc duties as assigned

Job Requirement

- Candidate must possess at least Diploma in relevant field.
- Minimum 1- 2 years relevant working experience
- Excellent interpersonal and written/verbal communication skills
- Good client servicing skills and strong problem solving skills
- Able to work independently

Looking for E-commerce Admin - specialise in e-commerce platform such as Qoo10, Shopee & Lazada.

Job Description:

• Manage company's e-commerce platforms.
• Prepare invoices and other documents.
• Order stock from supplier and stock count
• Answer queries by customers.

Job Requirements:

- No working experience required (we will guide you step by step)

- Simple compute knowledge (Microsoft Office, Excel, paint)

Interested applicants are invited to send your updated resume stating availability, recent photo and expected salary to [email protected] We will contact you for interview if you are shortlisted.

Job Description:

• Preparing of costing for project tenders and quotations.

• Carry out project planning, material requisition, cost control, project management and documentation.

• Responsible for all activities on the project, the field team and people on site ensuring that quality and safety standards are not compromised.

• Ensure all works carried out in a safe manner and in compliance to safety procedures.

• Projects must be delivered on time, within budget and in accordance with the contract scope and specifications.

• To prepare and submit progress and ad-hoc reports for projects.

• Liaison will be required with the client for design and with management team, supply chain and vendors, suppliers, sub-contractors and internal support functions.

• The candidate will be fully accountable for the overall financial result of each project and will be expected to regularly monitor and review progress against plan and where necessary to take action to mitigate on overspending in costs.

Job Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree in Engineering (Civil), Engineering (Mechanical), Project Management or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position.

Metta Welfare Association (Metta)
Founded in 1992 by Venerable Chao Khun Fa Zhao BBM and formally established in 1994, Metta Welfare Association is a dedicated social service organization recognized by the Ministry of Social and Family Development (MSF), Ministry of Health (MOH), and Ministry of Education (MOE). As a member of the National Council of Social Service (NCSS), Singapore Hospice Council, and Singapore Disability Sports Council, Metta has earned the Singapore Quality Class (SQC) certification (2018) and the Charity Transparency Awards (CTA) (2019) for our commitment to quality and transparency.

Our Social Service Programmes
Metta offers a range of holistic social service programmes, including:

• Children Care: Early intervention for children with learning challenges.
• Disability Care: Residential and day care for adults with intellectual disabilities.
• Medical Care: Day rehabilitation, home nursing, and specialized care for chronic and terminal illnesses.
• Special Education: Vocational and educational training for youth with mild intellectual disabilities or autism.
• Youth Employment Support: Vocational training and supported employment opportunities for youth with mild intellectual disabilities or autism.

Job Title: Finance Executive

Key Responsibilities:

Finance Responsibilities

• Maintain and update the Fixed Assets register, conduct physical asset counts, and assist with tagging.
• Verify authorization for asset disposal and movement, including Form K verification.
• Prepare bank-related documents, including resolutions, and update cheque signatories.
• Project cash flow for HQ and all Centres and manage monthly depreciation entries.
• Perform bank reconciliation for HQ and various centres.
• Research fixed deposit rates, prepare proposals, and oversee placements for fixed deposits.
• Process data entry in the finance system (FO), including FD interest and subvention provision.
• Facilitate intercompany settlements and manage funds transfers to HQ.
• Conduct cash counts as required.

Additional Responsibilities

• Support fundraising events as assigned.
• Undertake any other duties as needed to support team goals.

Job Requirements:

• Minimum of 2-3 years of finance experience, ideally in a nonprofit or social service environment.
• Diploma or Degree in Finance, Accounting, or a related field.
• Strong ability to work independently and collaboratively within a diverse team.
• High standards of professionalism, consistency, and task management.
• Excellent communication and interpersonal skills.
• Detail-oriented, responsible, and highly organized.

Why Join Us?
At Metta, you will be part of a mission-driven team dedicated to making a positive difference in our community. If you are an organized and meticulous finance professional seeking to contribute to impactful programs and thrive in a supportive environment, we would love to welcome you to our team.

Sales and Marketing Executive

Responsibilities (Sales-focused):

• Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities.
• Actively generate new business by introducing doctors to our imaging MRI centres, driving referrals, and ensuring sustained partnerships.
• Cultivate relationships with key channel suppliers (insurance companies, specialist & GP clinics) to foster long-term collaboration and business growth.
• Identify and develop B2B and B2C customer segments to expand the customer base and increase sales opportunities.
• Conduct regular competitor analysis and pricing research to stay competitive and capitalize on market trends.

Responsibilities (Marketing-focused):

• Develop and execute marketing strategies and campaigns from concept to completion.
• Ensure the timely rollout of marketing plans, coordinating with internal teams and external partners.
• Build brand awareness through promotional packages, online content, and outreach efforts.
• Research market demand for products/services and adjust strategies accordingly.
• Compile and maintain comprehensive product/service offerings lists for both internal and external distribution.

Requirements:

• At least a Diploma in Business, Marketing, or a related field.
• Minimum of 2 years of relevant sales or marketing experience, preferably within the healthcare or medical industry.
• Candidates with a good sales track record without healthcare experience will be considered Self-motivated with the drive to meet and introduce new doctors to the centre.
• Results-driven, with a proven ability to meet and exceed sales targets.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence stakeholders.
• Excellent sales and negotiation skills
• Experience in customer service or the healthcare industry is a plus
• ble to work independently with minimum supervision

Job Description

• Able to prepare full set of accounts
• Able to prepare and compile financial and management reports
• Preparation, submission and filing of GST returns
• Preparation of Audit Schedules and liaising with external auditor during Annual Audit
• Any other duties/tasks as assigned

Job Requirements

• LCCI higher certificate/diploma or Diploma in Accounting
• Work experience in a CPA firm would be an added advantage
• Proficiency with Microsoft Office and accounting software
• Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines
• Good interpersonal, communication and ability to work under pressure
• Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)
• Immediate available is preferred

Location - West

Various Accounts Positions - Trainees are welcome

At Lakeside Family Service Centre, we believe in the power of meaningful work and the impact it can have on individuals and communities. We are dedicated to providing support and advocacy for families and individuals, ensuring they have access to equal opportunities and resources to thrive. As we continue to expand our services, we are looking for passionate individuals to join our team and make a difference in the lives of those we serve.

Our Mission:

To fulfil our Christian responsibility to the society by caring for the community.

Job Responsibilities:

• Plan, coordinate and support in executing programmes conducted by FAM@FSC. This may include providing administrative and logistical support to meet clients' needs, manage end-to-end programme operations and review programmes’ SOPs regularly.
• Perform record-keeping duties and administrative work such as updating of programme-related data and reports.
• Assist in planning and execution of outreach activities such as publicity of programmes.
• Partner with different stakeholders to meet prorgrammes’ needs.
• Process claims related to programmes’ expenses.
• Provide general administrative support to FAM@FSC team.

Requirements:

• Diploma or relevant related qualifications
• Good communication and interpersonal skills.
• Passionate to work with parents and children.
• Able to work on Saturday morning

1. Analyze recruitment needs, plan and execute recruitment strategies to attract top candidates, and identify suitable candidates to align perfectly with our business requirements.
2. Familiar with work pass processes—application, issuance, renewal, and the occasional cancellation.
3. Arrange security bonds and dormitory for new and exisiting employees.
4. Knowledgeable in foreign embassy procedures, visa and passport renewals.
5. Arrange repatriation for our work pass holders.
6. Understand local employment laws and work-pass intricacies.
7. Administer Work Injury Compensation (WIC) claims, facilitate work-injury special pass applications and cancellations.
8. Familar with HRMS systems.
9. Manage Primary Care Plan for work-pass employees and assist with employee medical benefits.
10. Maintain personnel files and keep our HR network folders tidy.
11. Help management during the annual appraisal process.
12. Liaise with Training Centres to arrange courses.
13. Familiar with payroll administration.
14. Review and renew company insurance policies, licenses, and memberships.
15. Dive into our HR policies - provide suggestions and improvements

Job Summary:

The Sales & Operations Executive will drive sales and ensure smooth event operations. This role involves client engagement, planning and executing roadshows, and managing on-site customer service to boost conversions and meet targets.

Key Responsibilities:

• Operations & Event Coordination:
  • Assist in developing sales strategies tailored to the foreign and domestic worker markets.
  • Plan, coordinate, and oversee events and roadshows, ensuring seamless execution from start to finish.
  • Manage logistics, including setup, staffing, transport, and equipment needed for events.
  • Collaborate with the team to ensure all roadshow requirements are met and align with client expectations.
  • Assist in inventory management, stock replenishment, and logistical support for mobile sales.
  • Work on-site at events and roadshows to support sales efforts and engage with attendees.
  • Administrative & Marketing Support:
  • Prepare reports on sales and event outcomes, including data entry, tracking sales performance, and analyzing key metrics.
  • Assist in preparing proposals, budgets, and presentations for prospective clients.
  • Support the development of marketing materials and sales pitches.

Job Requirements:

• Able to commit to 5.5 days work week
• Willing to work long, irregular hours, weekends, public holidays when required
• 2+ years of experience in sales, operations, or event management is an added advnatage (NEW COMERS ARE WELCOME)
• Strong communication and interpersonal skills, with the ability to engage with diverse audiences.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Knowledge of the telecommunications industry or experience in targeting foreign/domestic worker markets is a plus.

What We Offer:

• Opportunity to work in a dynamic and fast-growing company with a supportive team.
• Competitive salary and performance-based incentives.
• Exposure to diverse projects and professional development opportunities.
• A chance to make a meaningful impact in the communities we serve.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

✔ Working location: Changi South

✔ 5 days week 8am - 5.30pm

✔ Salary: up to $2,600 basic

Job Duties:

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Requirement:

• Minimum GCE ‘N’ /’O’ Levels or ITE Certificate
• At least 1 year experience in Customer Service
• Experience in shipping / logistics
• Proficient in Microsoft Office

EA Personnel Registration Number: R1433735

EA License no: 19C9611

Location: East

*Project to commence in Jan 2025

Key Responsibilities:

- Manage all aspects of event planning, promotion and execution, including budgeting, scheduling, logistics, and team coordination.

- Lead project teams to ensure that events are delivered on time and meet or exceed client expectations.

- Inventory planning and management

- Recruitment, training, supervision, audit and appraisals of manpower

- Provision of manpower deployment schedule, admin program, progress updates, inventory daily report update, service escalation / incident report and post-mortem report on event / promotion

- Serve as the main point of contact for clients, fostering strong relationships and ensuring high levels of satisfaction.

**Requirements:**

- Minimum Diploma or Bachelor’s degree in Event Management, Project Management, Business Administration, or a related field.

- At least 5 years of experience in project management, ideally within events or operations.

- Strong organizational and multitasking skills.

- Excellent communication and interpersonal skills, with the ability to work effectively with clients, vendors, and internal teams.

- Proven problem-solving skills, with a proactive approach to identifying and addressing issues.

- Flexibility to work irregular hours and travel, as needed.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Responsibilities:

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement

• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)

• Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)

• Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers

• Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers

• Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers

• Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation

• Provide timely updates and details of insurers’ claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status

• Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:

• Sort and place physical files/documents based on category and status of each claim at designated area

• Update related reports/records for on-time tracking of status.

• Submit closed cases to CSCs for secured storage. Assist in such filing where required

• Carry out claims processes diligently to achieve company’s KPIs (Claims Settlement, Accounts Receivables, etc.)

• Actively initiate/participate to improve such processes when required

• Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management

Requirements:

• At least 2 years of working experience handling Motor Insurance

• Minimum GCE "O" level.

• Independent individual who is able to multi-task in a fast-paced environment

• Meticulous, committed and a strong team player.

F&B Executive

• Location: Bukit Panjang, Sembawang, Orchard, Paya Lebar, Kent Ridge (NUS), Jurong West (NTU)
• Salary: $2,800 - $3,200
• Working days: 6 days (10:30am-10pm) 90 mins break

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Description:

• Greet and assist customers with our self-ordering kiosk
• Maintain cleanliness of tables and dining areas
• Assist with food preparation and ingredient refills as needed
• Seek feedback from our customers on our mala

Requirements:

• Training provided

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Accounts Payable Assistant/Executive to assist their Finance & Account team for the next phase of their business. They are located in West.

Duties of Accounts Payable Assistant/Executive:

• Manage invoice matching, ensuring accuracy and necessary documentation before posting to the accounting system.
• File and scan documents to the document management system.
• Conduct monthly vendor reconciliations.
• Coordinate with vendors to resolve billing discrepancies.
• Prepare payments and submit promptly to supervisor.
• Handle additional assignments as required.

Requirements:

• Minimum 1 year experience
• Relevant accounting qualification.
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Responsibilities

• Handle full spectrum of HR duties including compensation and benefits, employee relations, performance management, training and development, recruitment and selection and insurances related to HR with focus on compensation and benefits.
• Administer work pass application, issuance, renewal and cancellation.
• Manage and handle letter correspondences relating to HR such as Employment Contracts, Acceptance of resignation, confirmation letters and so on.
• Timely submission of payroll bank transfers, CPF submission, IR21 and IR8A submission.
• Timely submission of Government Survey.
• Submission and monitoring of statutory claims such as NS make-up pay, government paid leave and so on.
• Ensure compliance with statutory reporting and filing requirement.
• Consolidate yearly Performance Management, Bonus and Salary Adjustment exercises.
• Renewal of yearly insurance (H&S, GPA, WICA, D&O, TRAVEL).
• Maintaining of P-file, prepare monthly headcount report and costing report including leave administration.
• All Onboarding and Offboarding matters such as arrange exit interview and preparation of all exist documents/forms.
• Verification of medical bills from company’s doctors and to update company’s doctor portal (Healthway) to include and cease new joins and resignees respectively.
• Liaise with payroll vendor on all matters such as annual licensing and maintenance renewal.
• Attending to internal and external payroll audit.
• Support Tender department’s request on manpower costings for projects tendering.
• Covering of receptionist duties as and when needed.
• Any other ad-hoc duties being assigned by the management.

Job Requirements

• At least a Diploma in Human Resource Management or any equivalent qualification.
• Minimum 5 years of experience in similar capacity.
• Good knowledge in Employment Acts, Singapore regulations and Best Practices.
• Meticulous, well-organized and able to multi-task.
• Experience in payroll software especially, Easypay.
• IT Savvy and strong in VLookup and Pivot tables
• Prior experience in Construction industry preferred.
• Good interpersonal and communication skills.
• Effective team-player with positive attitude.

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

Roles & Responsibilities

- Handle incoming requisitions, quotations, POs, and make records

- Prepare and submit quotations

- Negotiate with suppliers to for the prices and terms are obtained.

- Key in system

- Liaise with vessels, vendors, forwarders, and agents for delivery

- Any other Ad Hoc assigned

Requirements:

*Diploma or Degree in related discipline

*At least 2-3 years procurement experience in marine line

*An independent individual who works well under pressure

*Knowledge in Contract T&Cs

*Good command of written & spoken English and Mandarin

*Proficiency in computer skills, eg, MS Office, ERP system

*Immediate availability is preferred

*Singaporean & PR only

Responsibilities
• Liaise with key suppliers for marketing activities
• Handle sales request for quotation (RFQ).
• Coordinate with sales team to do the order planning to match with customer request delivery.
• Exhausts all possibilities in obtaining product to satisfy critical customer requirements.
• Expands personal product knowledge to support sales.
• Purchase inventory to achieve maximum quantities at lowest possible cost.
• Ensures integrity of system information, including cost, resale and packaging.
• Review and approves requests for new part numbers to be added to system.

Requirements
• Diploma or Degree in Electronics Engineer, .Marketing or Business or related field
• Min. 1 years working experience
• Team player and willing to communicate with all levels.
• Good attitude, diligent, attention to the details and willing to learn.
• Able to multi-task and work under pressure in a fast-paced environment.
• Fluency in spoken English and Chinese (in order to liaise with Mandarin speaking Associates).
• Proficient in MS Office Applications

Executive Job Description:

As an executive, you will be in charge of office management and daily administrative tasks. You will oversee everything from human resources to finance while managing employee relations and business development.

Besides, you will also collaborate with other departments to identify opportunities, address challenges and take on special projects or initiatives. You will also manage budgets, inventory levels and compliance for various departments.

If you have a passion for office administration, excellent communication and problem-solving skills, we encourage you to apply for this exciting role. We offer a competitive compensation package and opportunities for professional development within our organisation.

Objectives of the role :

• Act as the first point of contact for clients and stakeholders, ensuring all communication is handled promptly and professionally.

• Represent the company to clients, partners and the public, creating a positive first impression for everyone interacting with the company.

• Find feasible solutions to everyday challenges and roadblocks that arise during business operations.

• Oversee administrative staff, delegating tasks and ensuring they perform their duties effectively.

• Work closely with other departments to ensure all projects and initiatives move smoothly.

Your tasks :

• Managing the schedules of key personnel and coordinating appointments and meetings.

• Support the team with administrative tasks, including data entry, filing and document preparation.

• Keeping the office well-stocked with supplies and monitoring all equipment functioning correctly.

• Manage office budgets and expenses, ensuring spending aligns with business goals and priorities.

• Handle special projects and initiatives, such as office relocations or organisational restructuring.

• Offer critical support and guidance on a range of administrative and operational issues to senior leadership.

• Provide excellent customer service, answering phone calls and responding to emails promptly and professionally.

• Convey complex ideas and information clearly and concisely within the organisation and external stakeholders.

Required skills and qualifications :

• 3+ years of experience in office administration or executive assistant roles.

• Bachelor’s degree in any field. Competence to manage multiple priorities and deadlines.

• Highly proficient in Microsoft Office Suite and other CRM software.

• Commitment to professionalism, teamwork and integrity.

• High level of discretion alongside the ability to handle confidential information.

Candidate is to assist the Manager in maintaining overall system of our central kitchen and plainning of staff roster.

He/she is to be familiar with kitchen settings and raw materials handling. Food hygiene certification is a must.

Candidate is to train juniors/ new staffs to perform their job duties should they be unfamilar with their job scope.

6 days work week.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Assist in the formulation of strategies and implementation of action plans to engage and forge partnerships with leading higher education institutes in China, India and Southeast Asia for the purpose of student and faculty exchanges, academic programme or research collaborations, and other collaborative initiatives.
• Assist in the Office's continuing efforts and initiatives to build/enhance SMU's global reputation, including coordinating SMU principals' / thought leaders' participation in international education forums and networks; working with SMU schools, institutes, centres and labs, to promote and profile their programmes and research, e.g. through different speaking or dialogue platforms.
• Assist in the collation, analysis and evaluation of markets, partnerships and programmes.
• Support and contribute to the development and implementation of a marketing and communications plan to advance the Office's strategic goals and to deliver outcomes for various undertakings/projects, including collating information and drafting talking points, presentation materials and web stories.
• Assist in the preparation of IO's recommendations to management on SMU's external engagements and international relations; coordinate the hosting of incoming visits by partners/higher education institutes and support SMU management on overseas work trips.

• Degree in communications or in international relations, or fields of study with a global-orientation.
• 3 years' experience in the international education sector or working on cross-cultural exchanges at the people-to-people level, or in similar fields of work.
• Proven high-level skills in partner and project/event management working with diverse teams and across cultures to achieve objectives, as well as in business development, analysis and cultural appreciation of the forementioned countries/markets.
• Analytical and strategic thinker.
• High level of written and oral communication skills.
• Meticulous with an eye for detail and keen appreciation of good documentation.
• Ability to manage multiple, competing tasks and deadlines with a high degree of accuracy.
• A good combination of high intelligence, emotional and cultural quotient.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Key Responsibilities

• Platform Operations Management: Manage day-to-day operations of technology platforms including MS SQL Server, Oracle, and Unix. Identify potential production issues and create incident, enhancement, and problem tickets in the ticket tracking system.
• Incident Management: Communicate effectively with development and internal business operations teams regarding incident resolution and enhancements.
• Production Support: Provide front-line technical support to end users in relation to incident/problem management, release/deployment, and operational readiness.
• Monitoring & Triage: Utilize monitoring and scheduling tools to oversee production support roles (L1/L2/L3) and perform real-time restoration and triaging of issues impacting services.
• Collaboration: Work closely with Technology Infrastructure and Development Testing Teams to support integrated/independent releases, software/hardware upgrades, and server upgrades.
• Performance Metrics: Ensure production and performance SLAs are met, escalating issues as necessary. Maintain metrics to identify vulnerabilities and areas for improvement.
• Process Improvement: Create and enhance operational and technical policies, adopting best practices and standards. Lead initiatives to automate processes and improve service delivery.
• Escalation Point: Serve as a point of escalation between client/business areas and internal management for moderately complex unresolved problems and service requests.
• On-call Support: Participate in on-call rotation for off-hours and weekend support as required.

Key Requirements

• Experience: Minimum of 5 years of hands-on experience as a COBOL developer, including proficiency in COBOL, JCL, VSAM, DB2, CICS, MQ Series, and Easytrieve.
• Technical Skills: Strong experience with Endeavor and IBM problem determination tools such as File Manager and Fault Analyzer. Solid background in production support within Unix and SQL environments.
• Desired Skills: Exposure to IMS DB/DC, REXX, and experience in the banking or financial industry.
• IT Knowledge: Proven knowledge in Java/J2EE (Core Java, JDBC, EJB, Java Web Services) and server-side technologies (SOAP/RESTful services, XML/XSLT). Familiarity with middleware components like Message Broker and IBM Websphere MQ.
• Database Expertise: Experience with Oracle, DB2, and PL/SQL query performance tuning.
• Analytical Skills: Strong troubleshooting, analysis, and root cause analysis capabilities with advanced query and programming skills.
• Communication: Excellent written and verbal communication skills in English, with the ability to communicate effectively across all business lines and management.
• Flexibility & Credibility: Demonstrated ability to navigate ambiguity, establish credibility among technical peers, and suggest actionable ideas for enhancing customer experience.
• Operational Understanding: Knowledge of event-driven and schedule-driven batch processes, alongside the ability to assess severity and impact, engaging necessary teams for timely resolution.

Job Description

• Be an architect for dormakaba Plant Singapore’s digital transformation in IoT based data acquisition, data analytics and data storage with visualization on current platform setup.
• Introduce new and upcoming technology trends in IoT, machine learning and use of sensors for impacting current business practices and select solutions through research partners and strategic suppliers.
• Work with stakeholders and see through the successful applications and implementation of IoT systems
• Provide guidelines on technology transfer to production floors in Plant Singapore.
• Act as a catalyst for awareness and knowledge transfer and promote the use of IoT practices in the plants.
• Take the lead in horizontal deployment of similar practices to Plants Malacca & Suzhou as well as to offices.
• Increase knowledge and awareness of IoT systems
• Lead in IoT pilot projects in Plant Malacca

Job Requirements

• Good experience in Industrial IoT use in business processes.
• Hands on experience with data acquisition, database selection, data analytics and setup.
• Good understanding of machine learning, data analytics and visualization.
• Excellent interpersonal skills.
• Degree in Computer Engineering, Computer Science or Engineering