Responsibilities:

• Accomplishes department objectives such as planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Contributes to team effort by accomplishing related results as needed.
• Any other ad hoc job duties as required

Requirement:

• Diploma or Degree holder
• Good critical thinking, analytical and problem-solving skills.
• Excellent stakeholder engagement and communications skills (i.e. written and spoken)
• Flexible and adaptive mindset.
• Good team player and able to work in a matrix team structure.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Prepare monthly management reports (vs budget) and rolling forecasts, track business financial performance and perform related financial analysis for business reviews.
• Prepare Group and BU monthly, quarterly, and yearly financial analysis reports, board papers and other requested information.
• Work closely with subsidiaries finance teams to ensure accuracy and timeliness of monthly results, forecasts and annual budget.
• Monitor the internal control, act as an administer for key financial system.
• Assist in FP&A improvement processes, lead and contribute to system improvement projects, reporting alignment and other regional initiatives.
• Assist in Finance Transformation tasks such as system implementation, process improvements, automation process and tasks re-allocation.
• Any other duties and projects as assigned by reporting officer.

• Bachelors degree in Finance, Accounting, or related field.
• Proven experience in financial planning and analysis.
• Strong proficiency in financial modeling and analysis.
• Advanced knowledge of Excel; experience with financial planning software is desirable.
• Experience in Salesforce/SAP
• Excellent analytical and problem-solving skills.
• Effective communication and presentation abilities.
• Ability to work collaboratively in a cross-functional team environment.
• Detail-oriented with a focus on accuracy and data integrity.
• Demonstrated ability to manage multiple priorities and deadlines.
• Current work location is at Braddell, with a relocation to Expo in 2024.

1. Responsible for full set of accounts, including timely submission of management accounts.

2. Prepare financial reports including schedules and cash flow to support key business decision making.

3. Partner internal and external stakeholders to ensure timely and accurate forecasts and budgets.

4. Prepare audit and tax schedules and liaise with auditor and tax agent for statutory reporting.

5. Manage intercompany reconciliation.

6. Quarterly submission of GST and other statutory reporting as required.

7. Support system implementation / improvements.

8. Support external and internal audits.

9. Preparation of financial statement for 2 entities.

10. Responsible for submission of financial reporting to regional HQ and HQ.

11. Other ad-hoc finance duties as assigned.

Requirements:

• Degree in Accountancy or equivalent
• Minimum 8 years of relevant work experience with audit experience preferred.
• Knowledge in Microsoft Dynamic BC is added advantage.
• Proficiency in Microsoft Office applications
• Good understanding of the FRS and relevant Accounting Standards, GST and local tax.
• Ability to communicate, present and influence internal and external stakeholder.
• Adopts an open mindset to drive continuous improvement.
• Good interpersonal and communication skills.
• Candidates who has experience working in the construction industry will be preferred.

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Senior Business Manager (SVP)

The Business Execution Manager is accountable for management of critical projects and initiatives for TTS business in Asia South. The role requires a comprehensive understanding of multiple areas within TTS business and how they interact in order to achieve the objectives of the. Business. A good understanding of the industry, competition product and services will be helpful to contribute to the commercial objectives of the business. The person will be directly accountable for end results, budget planning with sales, product and other partners, policy formulation and planning for future state of the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Involved in short- to medium-term planning of actions and resources for own area.

Responsibilities:

• Acts as a trusted advisor to Head Business Execution and addresses high impact strategic initiatives across the TTS business.
• The incumbent will be responsible for the cluster review, development and implementation of business process improvements.
• This position will also coordinate efforts for global area integration to achieve operational efficiency objectives.
• Identify opportunities and issues of strategic importance to the business
• Develop recommendation to advise Head Business Execution and Asia South TTS senior management on high priority initiatives, including growth strategy, and cross business initiatives.
• Monitoring both scheduled and unscheduled reviews to completion.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 7-10 years of relevant experience with Business Management/Execution within Financial Services (Banks/Consulting Firms).
• Strong understanding of Cash Management and Trade and Working capital business is a must.
• Experience managing limited resources that are requested to offer outstanding results.
• Experience in finance and processes administration.
• Experience working in a matrix organization set up and manage objectives by influence.
• Self-starter, action-oriented, entrepreneurial, flexible, and innovative approach to operational management.
• Excellent influencing, facilitation, and partnering skills with key stakeholders and Senior Management.
• Strategic and goal-oriented thinker.
• Effective interpersonal skills – including teamwork and organizational skills.
• Consistently demonstrates clear and concise written and verbal communication; a persuasive and passionate communicator with excellent public speaking skills.
• Detail oriented, ability to multi-task.

Education:

• Bachelor's/University degree or equivalent experience, Master’s degree is “good to have”.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Royal Ocean Marine is seeking an Assistant Technical Manager (Automotive) to join our client team. As an Assistant Technical Manager, you will contribute to the smooth operation of our automotive department, ensuring technical excellence and customer satisfaction.

In this role, you will work closely with the Technical Manager and collaborate with the maintenance team to handle technical tasks, drive continuous improvement, and provide excellent customer service. You will be responsible for overseeing the technical operations and ensuring that all automotive services meet the highest standards of quality and safety.

If you have a passion for the automotive industry, strong technical skills, and leadership abilities, we would love to hear from you.

Responsibilities

• Assist the Technical Manager in overseeing and managing day-to-day technical operations
• Collaborate with the team to develop and implement technical strategies and improvements
• Manage technical projects, ensuring timely completion and adherence to budget
• Monitor and maintain up-to-date knowledge of technical advancements, industry trends, and regulations in the automotive field
• Provide technical guidance and support to the automotive team
• Ensure high-quality standards and customer satisfaction in all automotive services
• Identify areas for process improvement and implement best practices

• Bachelor's degree in Automotive Engineering /Mechanical /. electrical or electronic or a related field
• Previous experience in a technical role in the automotive industry will be added advantage
• Strong knowledge of automotive systems and components/ repair /maintenance
• Excellent problem-solving and analytical skills
• Ability to effectively communicate technical information to team members and clients
• Experience in project management and leading technical teams
• Knowledge of industry regulations and standards
• Ability to prioritize tasks and manage multiple projects simultaneously
• Strong leadership and interpersonal skills

This position is only open for Local Singaporean/local permanent resident as first priority. If you do not hear from us in 2 weeks, please treat this application as unsuccessful.

Chan Chee Meng

EA 07C3069

R1110620

The incumbent reports directly to the Securitas Regional Account Director and, with a dotted line, to the client's Area Security Manager. Manage all aspects of physical security at our clients' locations and is a leader in security management, policy, and best practices.

This position has direct management, financial and operational responsibility for all countries under the remit at our client's corporate offices. The purpose of the role is to foster a positive environment and ensure customer and company satisfaction.

Job Responsibilities:

Managing and overseeing site leaders, supervising country operations, and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining country activities to maximize results and achieve peak performance levels, including:

Managing and Leading

• Responsible for managing all operations within countries under remit.

• Serves as a key point of contact to ensure the delivery of high-quality customer service, evaluates service quality, and initiates any necessary communication and/or corrective action in a timely manner.

• Directly accountable with respect to the attainment of Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and the implementation of Standard Operating Procedures (SOPs).

• Monitoring performance at all levels and scheduling training as required.

• Implementing an effective brand strategy and ensuring consistency.

• Management of the recruitment process for staff to the service.

Operational Excellence

• Ensure that all case, financial, and administrative records and files are maintained to a high standard.

• Ensure that services are planned, delivered, and evaluated in response to the customer and company needs.

• Ensure that all case, financial, and administrative records and files are maintained to a high standard.

• Ensure that services are planned, delivered, and evaluated in response to the customer and company needs.

• Guiding management staff in your respective countries, setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.

• Dealing with escalated customer issues, incident reports, and legal actions

Communication

• Maintain effective communication with the line managers (Team Coordinators, Security Supervisors, Campus Managers, etc.) to ensure the staff provides the highest level of customer service and care, maintain and promote a safe and secure environment, and act in accordance with the client requirements and Securitas policies.

Continuous improvement

• Deploy best practices across scope and functionally, drive continuous improvement activities within scope by specific training in close alignment with the Securitas Account Management.

• Identify and initiate improvement opportunities; recognize (potential) issues, propose and critically evaluate solutions and effectively resolve the matter / implement the solution.

• Analyses operational and financial indicators to continuously improve account performance; ensures profitable operations with full profit and loss accountability.

Relationship building and Collaboration

• Collaboration is Key and a two-way street, Transparency builds trust to connect customers and service providers for a long-term relationship-building

• Demonstrate the core brand values and culture, promoting a positive image of our customers and Securitas at all times

Managing and Leading others

• Oversee all day-to-day aspects of operations in the countries under remit, including all people.

& performance, financial, and general office management issues. Create an enabling and positive environment where individuals take responsibility for managing projects in their respective areas and working together as a team across the region to deliver them. Sets clear goals and objectives and leads by example.

• Keep their employees motivated, resolve conflicts, and make the right decisions

Decision Making

• Having the ability to make the best and fast decisions is crucial to success

• Takes responsibility and accountability for actions and works under own direction.

Communication Skills

• High level of Verbal and written accuracy and effective communication in particular with complex information.

• An Understanding of different communication styles. Everyone communicates differently.

• Adapts communication style and employs active listening skills.

Business Acumen and Commercial Awareness

• Controls costs and thinks in terms of profit, loss, and added value Strategic Thinking (Planning and forecasting)

• Establishes a long-term, clear approach to guard force planning for their area of responsibility

• Takes a strategic and proactive approach towards short-term and long-term objectives to deliver, with contingency plans in place based on assessment of risk

Customer Management & Sales Development

• Focuses on Customers’ needs and satisfaction

Relationship building & Networking

• Establishes a strong, reliable internal and external network within the area of responsibility by being visible, increasing customer engagement, and sharing best practices where appropriate/mutually beneficial.

• Works across areas to maximize productivity and secure buy-in from internal and external stakeholders.

Job Requirements:

• Bachelor's Degree in Criminal Justice, Security, Law Enforcement, Business Management, Accounting or equivalent education or significant years of work experience.

• Understanding of employment legislation relating to the provision of Security staff across the region and their potential moves between providers.

• Experience in dealing with information and intelligence, interpreting security threats and risks, and management of investigations.

• Understanding of international relationship building and development of cross-functional/peer relationships.

• Experience managing service providers and vendors.

• High level of attention to detail and accuracy.

• Ability to communicate clearly and concisely (both written and verbal, presentation and interpersonal skills).

• Results-oriented with a strong delivery focus who can work independently and collaboratively with global teams.

• Strong oral and written communication skills are critical, as well as the ability to think clearly, analyze semi-quantitatively, problem-solve, and scope.

• Technical/process requirements and ability to prioritize tasks.

• Ability to comfortably and confidently present to all levels within the enterprise.

• Advanced skills in all Microsoft products.

• Must be fluent in English.

• CPP, PSP, CISSP or similar certification.

• Flexible and adaptable.

• Flexibility in relation to the working hours and willingness to work outside regular hours.

• Security licence

At Dell Technologies, we create the extraordinary. Our AI Sales Business Development Executives are the experts who sell AI innovation to the world. Responsible for AI business growth & sales enablement, they get to know Dell Technology’s best of breed infrastructure solutions, Services capabilities, eco-system partnerships and GTM strategy to help drive large complex & transformational opportunities. Sales enablement is integral part of the role to train core sales & presales teams. Our core sales teams will rely on them for AI solutions advice during the sales process and advise customers on everything from AI solutions, services capabilities, manage eco-system partnerships, value proposition & TCO, through to commercials.

Join us to do the best work of your career and make a profound social impact as a Business Development Manager, AI on our Business Development - Sales Team in Singapore.

What you’ll achieve
As an AI business development executive, you will proactively identify, qualify and work in partnership with sales executives in a matrix environment to sell comprehensive AI solutions based on a thorough understanding of both short- and long-term customer requirements.

You will:

• Take lead to discover customer requirements, in partnership with core sales; Jointly develop new accounts and expand existing accounts
• Develop and implement AI solutions sales strategies in key accounts; Maintain effective customer relationships with key decision makers & influencers
• Engage in customer presentations, focused seminars, solutions workshops & EBC
• Competitive differentiation of Dell & eco-system partner AI solutions; Solution proposal development; Support customer RFI/RFP response; Sales support for customer product evaluations and Proof of Concept engagements
• Field sales enablement, evangelize use-cases & best practices sharing

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Over 15 years of related sales business development experience
• 10-12 years of deep technical expertise across multiple disciplines. Understanding of hardware designs for Servers, Storage, Networking of HPC and AI systems. Specific vertical experiences will also be a plus
• Solution-selling skills with maniacal focus on business outcomes, solving customer problems, TCO and accounting techniques; comfortable talking about Server, Storage, Networking and Services offerings
• Use-case evangelist, develop POV on infrastructure with BU and Sales, bring credibility to Dell, able to enable Sales and provide Product Group feedback to refine offers
• Relationship-minded and build trust with key influencers in LOB, experienced in selling outside traditional IT

Desirable Requirements

• Experience in training core sales and other specialty presales teams
• Bachelor’s degree

Duties & Responsibilities:

1. The General Manager, Business Development shall play a key role in the preparation of and compilation of all pre-qualification and tender preparation documentations (Tender/PQ requirements, Contract Award, Extension of Time (EOT) requests, Form of Tender, general support, etc.) for Asia Region.
2. Responsible for doing market research for new business opportunities such as gathering early information on potential projects from business networks and monitoring of competitors activities
3. Responsible for the establishment and maintenance of knowledge storehouse of client/project database. Including updating and maintenance of latest information for Project List (for PQ, Tender, Completed Projects, etc.)
4. Coordinate with PMs and send Customer Survey Forms for all completed projects to Clients/Consultants for feedback, then upload completed Forms to shared drive
5. Manage archives of publishing material, e.g., images/articles of Client’s completed projects
6. Coordinate and liaise with management/various departments to finalise mailing list
7. Assist in document preparation, such as Project Strategy Sheet and collection of client financial reports
8. Provide evaluation/findings and project results to HQ Tokyo in Japan on a regular basis

Requirements:

1. 15 - 20 years relevant working experience as Senior Manager Manager in Business Development within the Construction industry
2. Very well verse in processes & requirements of construction industry projects locally as well as in the Asia Region
3. Fluency in spoken and written Japanese is necessary as the incumbent will be required to communicate and collaborate with counterparts in Japan, Tokyo Head Office including monthly accounts progress reports
4. Should possess a minimum qualification of Degree in Business Management / Marketing or equivalent
5. Experience in Construction and/or Engineering industry required
6. Ability to prioritize tasks well and able to work independently
7. Able to work under stress and complete tasks within set deadlines

Key Responsibilities:

Stakeholder Management

• Requirements gathering
• High value problem, differentiated valuable sustainable solution identification
• Identify change champions, lead ongoing engagement
• Hands-on end-user training / support to drive successful pilot use cases
• Alignment with decision makers / executive leadership

AR/VR Application/ Solution Development

• AR/VR technology assessment and solution scoring
• Create and refine AR/VR content for pilot use cases
• Develop and qualify deployment model for AR/VR technology. Considerations include: Device locations and sharing between users as well as Solution architecture and integration with AMAT systems

Project/ Program Management

• Articulate and refine project/ program success criteria
• Identify resources needed and project/ program risks through deployment phases
• Document successful AR/VR use cases, communications strategy
• Evolve AR/VR solution roadmap, incorporation into business processes

Requirements:

• Passion for augmented and virtual reality technologies with years of relevant working experiences
• Experience working on a software development team, familiarity with agile software development processes
• UI/ UX skills are not compulsory but great to have
• Change management certification desirable
• Comfortable implementing new technology solutions hands-on, both on the development side and with end-users
• Experience in semiconductor or other industrial equipment manufacturing

At Dell Technologies, we create the extraordinary. Our AI Sales Business Development Executives are the experts who sell AI innovation to the world. Responsible for AI business growth & sales enablement, they get to know Dell Technology’s best of breed infrastructure solutions, Services capabilities, eco-system partnerships and GTM strategy to help drive large complex & transformational opportunities. Sales enablement is integral part of the role to train core sales & presales teams. Our core sales teams will rely on them for AI solutions advice during the sales process and advise customers on everything from AI solutions, services capabilities, manage eco-system partnerships, value proposition & TCO, through to commercials.

Join us to do the best work of your career and make a profound social impact as a Business Development Manager, AI on our Business Development - Sales Team in Singapore.

What you’ll achieve
As an AI business development executive, you will proactively identify, qualify and work in partnership with sales executives in a matrix environment to sell comprehensive AI solutions based on a thorough understanding of both short- and long-term customer requirements.

You will:

• Take lead to discover customer requirements, in partnership with core sales; Jointly develop new accounts and expand existing accounts
• Develop and implement AI solutions sales strategies in key accounts; Maintain effective customer relationships with key decision makers & influencers
• Engage in customer presentations, focused seminars, solutions workshops & EBC
• Competitive differentiation of Dell & eco-system partner AI solutions; Solution proposal development; Support customer RFI/RFP response; Sales support for customer product evaluations and Proof of Concept engagements
• Field sales enablement, evangelize use-cases & best practices sharing

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Over 15 years of related sales business development experience
• 10-12 years of deep technical expertise across multiple disciplines. Understanding of hardware designs for Servers, Storage, Networking of HPC and AI systems. Specific vertical experiences will also be a plus
• Solution-selling skills with maniacal focus on business outcomes, solving customer problems, TCO and accounting techniques; comfortable talking about Server, Storage, Networking and Services offerings
• Use-case evangelist, develop POV on infrastructure with BU and Sales, bring credibility to Dell, able to enable Sales and provide Product Group feedback to refine offers
• Relationship-minded and build trust with key influencers in LOB, experienced in selling outside traditional IT

Desirable Requirements

• Experience in training core sales and other specialty presales teams
• Bachelor’s degree

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 1 April 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Purpose of the job

The Regional Operations Manager:

1. Must ensure Operational integrity for his/her stations in the region by strictly complying with safety and security regulations, following procedures and regulations established in the operational and safety manuals in force.
2. Manages quality standards in the stations in order to ensure customer satisfaction, controls cost at lowest possible level and optimize aircraft (and if applicable: truck) capacity, contributing to customer satisfaction and maximization of load factor.
3. Is the representative of Operations in the Management Team of the market. He/she is responsible for maintaining constant communication, either directly or via Local Operations staff, with Sales and Distribution, Customer Service, Local Authorities and suppliers.
4. Is part of the roster planning and performs tasks related to flight operations for all stations in the region on a regular basis. In this capacity, he/she will be required to maintain close communication with both internal stakeholders (e.g. Sales, Customer Service) as well as with external stakeholders (e.g. GHA, authorities, suppliers).
5. Is responsible for managing his/her team including all HR related aspects.

Key Responsibilities

Management/Administration

• Structure and manage an adequate operations supervisory team for cargo Handling supervision and/or executing all or partial cargo operations activities of the Carrier(s) (Documentation, warehouse). Guarantee that own staff and/or handling companies’ staff are trained according regulations standards of the carrier.

Elements are:

• Organize on a timely and correct manner as per local HR and AOD guidelines all HR issues related to own team.
• Perform appraisal and TCP in concert with Market Manager and Carrier AOD.
• Ensure adhering local labor law and regulations.
• Support and develop the local team through training and evaluation.
• Engineering of Local Operations Procedures
• Ensure formal delegation of duties in case of absence
• Ensure full alignment with Station manager and / or Regional Station manager.

Compliance Management

• Management of Safety, Security and Customs topics.
• Be accountable for the application of the carrier(s) AOC and local rules and regulations of the stations under his/her responsibility.
• Facilitate and follow-up on the external, internal audits and inspections.
• Participate in incident investigation processes and implement corrective actions.
• Ensure integrity of data capture, address transmitting issues.
• Be accountable for the compliance with the Safety Management System (SMS).

Safety Management System (SMS)

• Report unsafe situation and actively mitigate risks.
• Compliance: execution and steer towards improvement with local Operations, Ground Handling company (GHA), local authorities and industries related organizations.
• Implement and maintain “5-Must-haves” principles.
• Perform and follow up on performance reviews with GHA and action items coming from audits, inspections and other relevant platforms.
• Maintain current on all relevant training in order to keep up-to-date and have a high level of standard.
• Read and understand content of all operations manual and keep up-to-date with all published changes.
• Monitoring and follow-up on inbound and outbound non-compliance issues for improvement and preventive measures with origin and Hub.

Supplier Management

• Manage and continuously improve operational quality via operating mechanisms and quality measurement systems in close cooperation with Market Manager and AOD’s.
• Make report events, SMS performance and action implementation during internal review and external meeting with supplier.

Elements of the above are:

• Monitor Supplier, staff and equipment to achieve all quality targets and to execute all working procedures required on a per-shipment and flight level.
• Take local actions to correct any deviations or discrepancies and report to AODs and Market Manager.
• Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely response.
• Perform regular review meeting with suppliers for analyzing and taking actions against deviations and discrepancies.

Cargo Handling

• Export and Transit: Guarantee build-up plan instructions for all flights related to his station(s) / his market, based on the final booking list, which will comply with all legal and procedural regulations.

Elements of the above are:

• Loading instructions for special loads like heavy and big shipments.
• Ensuring clear loading and buildup instructions.
• Ensure check on export manifest and manage disruptions (i.e. offloads) when needed.
• Control and enforce adherence to the AFLS processes i.e. Queue treatment & creation; flight planning; reassigment of shipments when applicable.

Import:

• Organize arrival manifest’s review for irregularities prior to flight arrival, problems’ anticipation and instruction of third party on necessary actions to alleviate or minimize consequences.
• Organize future flights’ preview for potential conflicts, especially for cargo planned from another station.

Flight planning:

• Ensure Flightplan creation
• Coordinate and optimize flight capacity vs. cargo demand.
• Organize and control last minute changes to optimize flight capacity.

Trucking:

• Organize and steer local trucking operations in case applicable.

Communication

• Messages with regard to individual shipments, flights and other events must be sent correctly, on time and according to pre-defined procedures to relevant and specified parties.

ULD and Stock Control

• Guarentee available equipment and consumables used for handling.

Elements are:

• Guarantee equipment is monitored by third-party staff, recognize training needs and organize locally
• Ensure ULD stock information is communicated timely and correctly
• Ensure station stock is managed effectively at lowest possible cost

Finance and Accounting

• Correct and on time handling of invoices in compliance with accounting procedures.
• Ensure GHA performs correct other charges collection procedures.
• Guarantee and/or perform the execution of the initial audit on all invoices for services performed at the station included but not limited to the handling invoice, equipment leases, maintenance, and consumables such as plastic, wood, etc.
• Steer and/or lead any discussion with suppliers on all cost discrepancies.

Job Requirements

Knowledge, Learned Disciplines, Experience

• Full knowledge of the IATA CHM.
• Full knowledge of the Cargo operational, compliance processes of the Carrier(s).
• Verbal/written proficiency in English.
• Knowledge of international, national and local regulations as well as company policies, procedures and requirements.
• Experience with operational excellence & lean management principles.
• Management experience at intermediate level.

Competencies

• Safety & Security awareness
• Analytical skills
• Integrity
• Leadership skills
• Building & Maintaining Relationships
• Cross functional awareness
• Independence
• Communication skills (oral and written)
• Decisiveness
• Hands-on
• Persuasiveness

Role Specifics

South East Asia

Within this role the Regional OPS Manager will be responsible for the Operational Compliance and Quality of all stations within this market. This is done either via delegated responsibilities to Operations Managers in the stations where the Regional OPS Manager is not located. On the station where the Regional OPS Manager is located (SIN) the direct day to day responsibility of the compliance and quality is under the responsibility of the Regional OPS Manager.

Market Manager is first appraiser, AODs are second appraiser.

(Applicants are required to have a valid visa to work in Singapore)

At Dell Technologies, we create the extraordinary. Our AI Sales Business Development Executives are the experts who sell AI innovation to the world. Responsible for AI business growth & sales enablement, they get to know Dell Technology’s best of breed infrastructure solutions, Services capabilities, eco-system partnerships and GTM strategy to help drive large complex & transformational opportunities. Sales enablement is integral part of the role to train core sales & presales teams. Our core sales teams will rely on them for AI solutions advice during the sales process and advise customers on everything from AI solutions, services capabilities, manage eco-system partnerships, value proposition & TCO, through to commercials.

Join us to do the best work of your career and make a profound social impact as a Senior Business Development Manager, AI on our Business Development - Sales Team in Singapore.

What you’ll achieve
As an AI business development executive, you will proactively identify, qualify and work in partnership with sales executives in a matrix environment to sell comprehensive AI solutions based on a thorough understanding of both short- and long-term customer requirements.

You will:

• Take lead to discover customer requirements, in partnership with core sales; Jointly develop new accounts and expand existing accounts
• Develop and implement AI solutions sales strategies in key accounts; Maintain effective customer relationships with key decision makers & influencers
• Engage in customer presentations, focused seminars, solutions workshops & EBC
• Competitive differentiation of Dell & eco-system partner AI solutions; Solution proposal development; Support customer RFI/RFP response; Sales support for customer product evaluations and Proof of Concept engagements
• Field sales enablement, evangelize use-cases & best practices sharing

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Over 15 years of related sales business development experience
• 10-12 years of deep technical expertise across multiple disciplines. Understanding of hardware designs for Servers, Storage, Networking of HPC and AI systems. Specific vertical experiences will also be a plus
• Solution-selling skills with maniacal focus on business outcomes, solving customer problems, TCO and accounting techniques; comfortable talking about Server, Storage, Networking and Services offerings
• Use-case evangelist, develop POV on infrastructure with BU and Sales, bring credibility to Dell, able to enable Sales and provide Product Group feedback to refine offers
• Relationship-minded and build trust with key influencers in LOB, experienced in selling outside traditional IT

Desirable Requirements

• Experience in training core sales and other specialty presales teams
• Bachelor’s degree

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 1 April 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

This is SG based role that will lead and manage a team of onsite/remote IT recruitment consultants.

• Build, develop and manage the team of tech recruitment consultants;
• Allocate job descriptions to team members and ensure that most of the job descriptions are closed to delight clients;
• Work with various client facing managers or directly with clients, to understand the clients’ needs & expectations of job descriptions and articulate the job description to recruitment consultants;
• Regularly assess that team members have understood the job descriptions well;
• Learning & Development: Coach team members to improve their technology knowledge, sourcing & screening skills, develop consultative approach & soft skills for better candidate management and to ensure a good understanding of end-to-end recruitment process;
• Strive to achieve a delightful candidate experience throughout the engagement process;
• Manage escalations in a timely manner;
• Result orientation and team leadership skills are must;
• You shall ensure the professionalism, Sciente way and integrity are maintained all the times.

Key Results Areas:

• Work with high integrity, honesty and with transparency;
• Demonstrate prudence and ownership of team for quality deliverables;
• To achieve the agreed on-boardings by the team on a monthly/quarterly basis.

Job Requirements:

• At least 8 years of work experience of which at least 3 years of total experience of managing a team focused on full life cycle talent acquisition/recruitment of active and passive IT professionals;
• Graduate degree or diploma in IT or Computer science or related field or in any business / HR / engineering discipline is required;
• Passion with a proven track-record to lead a team and make them work towards achieving revenue performance goals.
• Excellent communication and inter-personal skills, result-orientation, attention to details and passion for continuous learning are needed;
• Past work experience to source strategically and screen prudently to identify the right candidates for clients;
• Experience in engaging with potential talents, understand their career aspirations with a consultative approach and to map the candidates’ career ambitions with what our clients have on offer;
• Attention to details, aptitude for continuous learning/coaching are mandatory requirements as per our organisational culture and needs of clients/market we serve;
• Own-up the entire journey of a candidate from sourcing to onboarding;
• Passion for quality deliverables - Disciplined, focused, persevering and resourceful.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Depending upon the level of competency and prior experience, incumbent shall have appropriate responsibilities and shall be guided through The Sciente Way to deliver the Value-Innovation in Technology Recruitment Consulting

Mandatory Skills:

• Degree or Diploma in IT/Finance/Business with a proven track record of delivering results with consistency;
• Ideal candidate shall have good working experience in managing a team of IT Recruitment Consultants and/or portfolio of large clients within IT Search/Recruitment or Technology Staffing business;
• Passion for the search/staffing business is very much needed;
• Capable of making sound decisions in complex situations;
• Excellent communications, written and presentation skills;
• A person with a desire to live a meaningful life and with high integrity.

Desirable skill(s):

• Proven track record in managing an industry or a technology practice is an advantage.

Job Requirements:

• Formulate business plan, strategy, revenue forecast for IT Recruitment & Search services based on the business needs of the assigned practice of industry segment or technology arena or geography;
• Lead the practice with full ownership of both business development & delivery (or delivery only), with a successful execution to grow the business, and build relationships to ensure the customer delight within the assigned practice;
• Work towards exceeding the agreed monthly/quarterly KPIs to grow the portfolio of assignments within the practice;
• Hire, develop and manage the team’s productivity as per the demand of the business;
• Ensuring the team complies with Sciente values, policies and all laws.

Based on the performance, successful candidates can grow to Business Director position.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Duties & Responsibilities:

• Responsible for the full spectrum of Administration Management of the Company under Asia Region which includes but not limited to strategic planning, forecasting, and budgeting, timely preparation and cost control
• Monitor manpower requirements within the Region and ensure minimal disruption of daily operations
• Liaise with All departments within the Company and provide administration support
• Ensuring all documents versioning up to date within filing system
• Evaluate financial reporting systems, accounting and collection procedures, and make recommendations for changes to procedures, operating systems, budgets, and other financial control functions
• Coach and review the work of Officers
• To support reports to HQ Tokyo in Japan on frequent basis

Requirements:

• Degree in Economics/Law/Business Studies/Administration/Sociology or Equivalent
• Minimum 15 - 20 years of relevant working experience
• Proficiency in MS Office (Word, Excel and PowerPoint)
• Fluency in spoken and written Japanese is necessary as the incumbent will be required to communicate and collaborate with counterparts in Japan, Tokyo Head Office including monthly accounts progress reports
• Capable of translating reports from English to Japanese or vice versa
• Good supervisory and time management skills

Responsibilities:

HR

- Oversee and implement strategic manpower planning initiatives.

- Manage recruitment processes, onboarding, and resignation procedures.

- Maintain staff and leave records.

- Process staff claims and handle benefits administration.

- Implement performance appraisal processes twice a year.

- Manage union relations

Finance

- Review monthly journals, provisions, and financial statements.

- Handle internal and external audits

- Administer GST, corporate tax submission, and withholding tax calculation.

- Prepare and review quarterly/yearly/5 years forecast.

- Submit budget to Board of Directors for approval.

- Analyze budget vs. actual results regularly.

Engineering Management:

- Troubleshoot basic mechanical/structural/payloads/systems problems.

- Support Engineering department and project team goals.

- Coordinate with other departments as necessary.

- Utilize internal drawing/document standards and interpret OEM airplane installation drawings.

Requirements:

- Qualified degree in Engineering/Finance, or related field.

- Fluent in Japanese for effective communication with offices in Japan.

- Knowledge of engineering principles, design, and practical application.

- Proficient in reading and understanding Computer Aided Design (CAD) designs.

- Finance and human resources skills are essential.

Company Overview:

Join our dynamic team at 5G Max Express, a leading logistics and supply chain management company dedicated to delivering innovative solutions to our clients. With a commitment to excellence and efficiency, we specialize in providing end-to-end logistics services tailored to meet the unique needs of businesses across various industries.

Job Description:

We are seeking a skilled Finance Manager with expertise in accounting and data analysis to lead our finance department.

Key Responsibilities:

• Manage all aspects of the finance department, including financial reporting, budgeting, forecasting, and cash flow management, ensuring accuracy, compliance, and efficiency.
• Develop and maintain financial models and analytical tools to support strategic decision-making, including budget variance analysis, cost-benefit analysis, and scenario planning.
• Conduct in-depth data analysis and trend identification to identify key drivers of financial performance, highlight areas for improvement, and drive operational efficiencies.
• Utilize statistical analysis techniques and predictive modeling to forecast financial outcomes, identify risks, and evaluate potential opportunities for business growth.
• Prepare financial reports, presentations, and dashboards for senior management and stakeholders.
• Stay updated on industry trends, regulatory changes, and best practices, applying insights to inform financial analysis and support decision-making processes.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or related field;
• Proficiency in data analysis tools (e.g., Excel, Python, R)
• Strong quantitative and analytical skills, with the ability to interpret complex financial data.
• Excellent attention to detail, organization, and time management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Software and applications manager (technical lead)

Job Description

· Support and manage development of Cellular Modem systems and products.

· Monitor the results and quality of the different software ROMs and technical features implemented.

· Oversee technical expertise on the development of software and chipset platform features, ensuring that appropriate security and risk factors are properly managed

· Testing and issue triaging for live network issues

· Lead the utilization and/or development of automation tools or scripts to improve product and engineering health.

· Develop test plans based on Product Excellence/test strategies. Lead test plan reviews with engineers and other stakeholders across teams.

· Define the test framework, test preconditions, and other test control and reporting functions to enable others to test functionality.

· Drive opportunities and lead efforts to improve existing test infrastructure or create new test infrastructure to increase efficiency and productivity in test case development, scheduling, or deployment.

· Participate in product design review with product managers, software/hardware engineers, and other stakeholders to contribute to product design, testability, and implementation

· Upto 70% drive testing is required.

Preferred Qualification

· Master's/Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.

· Minimum 8 years of experience in developing test methodologies, writing test plans, creating test cases, and debugging.

· 5 years of experience providing technical leadership and leading projects (e.g., test, release, etc.).

· 8-10 years of Field Testing experience with 5G, LTE and WCDMA technologies

· Experience on chipsets like Qualcomm, Mediatek, Samsung and debugging tools –QXDM, Shannon etc is a must

· Candidate should preferably be able to drive in Singapore

• Aggressively source and secure New Accounts (Customers)
• Ensure continued profitability of all Accounts (New & Existing)
• Ensure Nil Discrepancies in Rates and Charges quoted
• Maintain a good working relationship with Accounts for New Opportunities
• Develop New Niche Businesses or Markets either Locally or Overseas
• Communicate all service requirements effectively to all departments and offices
• Monitor and ensure prompt payments from all AccountsHigh Proficiency of Written and Spoken Japanese Language (to communicate with HQ in Japan)

Our client is looking for an experienced Test Manager to play a pivotal role in ensuring the quality and reliability of their applications & products. You will strategize testing methodologies and implement best practices to maintain high standards of quality throughout the software development lifecycle.

Mandatory Skill-set

• Bachelor's degree in Information Technology, Computer Science or related field;
• Proven experience of at least 4-5 years in software testing, with a focus on test management and leadership roles;
• Strong understanding of software development methodologies, testing techniques, and quality assurance principles;
• Strong knowledge in both manual and automation software testing methodologies, tools and processes;
• Familiar with bug tracking systems;
• Ability to multi task and manage prioritization;
• Proactive, self motivated and accountable;
• Strong analytical and problem-solving skills, with a keen attention to detail;
• Excellent verbal and written communication skills.

Desired Skill-set

• Certification in software testing (e.g., ISTQB).

Responsibilities

• Develop comprehensive test strategies and plans based on project requirements and specifications;
• Conduct various testing such as integration, regression, performance and sanity testing to ensure that software meets the specified requirements and specifications;
• Responsible for creating detailed documentation on test results into bug tracking system such as JIRA;
• Prioritize issues logs and recommend resolutions;
• Collaborate closely with developers to identify, resolve and debug issues;
• Implement and enforce quality assurance processes to identify defects and ensure adherence to quality standards;
• Provide extensive support during SIT and UAT and provide progress report to stakeholders;
• Work closely with business and project managers to understand the project requirements and objectives;
• Responsible to continuously understand company's products, features and services, know how to use them and improve on the testing approach;
• Review software documentation to ensure accuracy.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Welcome to Audrey Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.

Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!

Roles & Responsibilities:

• Develop trusted advisor relationships with key accounts & customer stakeholders
• Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives
• Monitors and analyses key performance metrics for online store optimisation in our Tier-2 platforms like Amazon, FortyTwo, NTUC FairPrice, Zalora, Q10, local Singapore supermarkets, and online furniture shops
• Develops, manages, and evaluates technology vendor relationships
• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Monitor client usage and follow up on trading opportunities
• Oversee online sales, inventory management, and enhancing customer journey and satisfaction.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance
• Coordinating with the operations team to make testing/routing/pricing adjustment
• Work with sales and other internal teams to develop strategic plans
• Coordinate and liaise with all staff working on the same client to ensure consistent communication and service
• Prepare proposals/ projects tailored to both new and key existing clients
• Monitor and provide market information, and feedback on competitors’ activities and industry trends
• Support other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Provide regular sales reports to provide insights, monitor competition, and collaborate with the sales & marketing departments for successful project execution.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (Pivot tables, VlookUps, etc) to stay organised.
• Manages our brand’s online stores and marketplaces and analysing data to identify trends and opportunities that could lead to improved performance.

Requirements:

• Polytechnic Diploma or equivalent and above
• Ability to multitask and juggle several responsibilities simultaneously
• Proficient in Excel (VLOOKUP)
• Organizational skills and good attention to detail
• Good interpersonal and communication skills to interact effectively at all levels
• Knowledgeable of the e-commerce space, including marketing strategies, leading e-commerce website builders and sales platforms (e.g. Shopify, Amazon, Zalora), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Familiarity with web design and a keen eye for detail
• Strong analytical skills and passion for technology
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Motivated and willing to learn in a fluid and fast-paced environment
• Dynamic and fast-paced working environment

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office
• 5 days’ work week (Mondays to Fridays); 9:00 AM - 6:30 PM

Welcome to Sheldon Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.

Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!

Overview:

We seek a dynamic and organised individual to join our team as a Livestream Account Manager, whose responsibilities include developing long-term relationships with a portfolio of clients and connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure our solutions are delivered promptly and successfully according to customer needs. Manage and develop client accounts to initiate and maintain favourable relationships with clients. Responsible for coordinating with influencers, live streamers, our partners, and the agencies we're working with and is an expert in affiliate marketing (selling our channels and products) of both HOUZE & Table Matters Brands.

MUST HAVE:

• Strong communication (written & spoken)
• Strategic & adaptive
• Extensive experience in sales, E-commerce, & affiliate marketing
• SEO & SEM skills
• Account management
• Proficient in Microsoft Offices especially Excel (Vlook Up, Pivot Table)
• Proficiency in business social media accounts and tech-savvy
• Able to multi-task and work in a fast-paced environment
• Good research and analytical skills
• Team player and good management skills

KEY RESPONSIBILITIES:

• Introduce and demonstrate products and respond to customer enquiries by providing professional advice during live streaming.
• Develop and implement a live streaming strategy, including scheduling, planning, marketing, and enhancing production workflow.
• Ensures live streamer is engaging the customers online
• Manages Facebook, Tiktok, Lazada, & Shopee Livestream accounts. Responsible for creating live stream campaigns on social media and e-commerce platforms (Tiktok, Facebook, Lazada, Shopee, etc) for two brands: HOUZE & Table Matters
• Coordinates with influencers, live streamers, our partners, the agencies we're working with, and finding excellent influencers creators.
• Develop new live-stream sales strategies & campaigns
• Execute live-stream promotional campaigns to achieve sales targets as assigned by the Management.
• Constantly research and keep abreast of the latest marketing trends, emerging technologies and digital tools to produce high-quality content.
• Track and monitor live stream performance and submit reports to Management.
• Monitor analytics of online shopping via TikTok, Facebook, Lazada, and Shopee accounts
• Work with affiliate partners
• Achieve sales conversion rate from the live stream as determined by Management
• To undertake any ad-hoc tasks as and when required.

Welcome to Sheldon Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.

Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!

Roles & Responsibilities:

• Develop trusted advisor relationships with key accounts & customer stakeholders
• Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives
• Monitors and analyses key performance metrics for online store optimisation in our Tier-2 platforms like Amazon, FortyTwo, NTUC FairPrice, Zalora, Q10, local Singapore supermarkets, and online furniture shops
• Develops, manages, and evaluates technology vendor relationships
• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Monitor client usage and follow up on trading opportunities
• Oversee online sales, inventory management, and enhancing customer journey and satisfaction.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance
• Coordinating with the operations team to make testing/routing/pricing adjustment
• Work with sales and other internal teams to develop strategic plans
• Coordinate and liaise with all staff working on the same client to ensure consistent communication and service
• Prepare proposals/ projects tailored to both new and key existing clients
• Monitor and provide market information, and feedback on competitors’ activities and industry trends
• Support other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Provide regular sales reports to provide insights, monitor competition, and collaborate with the sales & marketing departments for successful project execution.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (Pivot tables, VlookUps, etc) to stay organised.
• Manages our brand’s online stores and marketplaces and analysing data to identify trends and opportunities that could lead to improved performance.

Requirement:

• Polytechnic Diploma or equivalent and above
• Ability to multitask and juggle several responsibilities simultaneously
• Proficient in Excel (VLOOKUP)
• Organizational skills and good attention to detail
• Good interpersonal and communication skills to interact effectively at all levels
• Knowledgeable of the e-commerce space, including marketing strategies, leading e-commerce website builders and sales platforms (e.g. Shopify, Amazon, Zalora), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Familiarity with web design and a keen eye for detail
• Strong analytical skills and passion for technology
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Motivated and willing to learn in a fluid and fast-paced environment
• Dynamic and fast-paced working environment

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office
• 5 days’ work week (Mondays to Fridays); 9:00 AM - 6:30 PM

This is a contract role until 31 Dec 2024.

We are looking for Partner Operations Manager to join the Global Partnerships team. This position is for a professional who puts our creators at the core of everything we do to develop relationships with existing, new creators and new strategic partnerships using their excellent operational skills. Success in this position requires strong operational skills in a dynamic, team-focused environment delivering against tight deadlines. You will work closely with cross-functional team internally and external partners to advocate for creator and community needs.

Responsibilities

• Utilize various internal tools to help onboard creators and troubleshooting on an ongoing basis.
• Process contract changes on a regular basis and where needed
• Work closely with Strategic Partner Managers to drive operational improvements for the region and lead various other ad-hoc initiatives to support the business as needed.
• Adapt quickly to product changes and limitations, new features, and communicate these strategically to stakeholders
• Work closely with stakeholders to understand their needs/challenges and develop business case to actionable items for process improvement and business strategy
• Work cross-functionally with a variety of teams to advocate for partner needs
• Advocate for creators and the gaming community through different issues and new features
• Help to build gaming community in various countries through community management and efficient communications

Minimum Qualifications

• BA/BS Degree or higher
• 2+ years of experience in business operations within the gaming operations industry.
• Advanced skill in MS Excel and PowerPoint.
• Exceptional communication and presentation skills, and the ability to clarify and summarize complex issues
• Ability to work effectively and cross-functionally with all levels of management, both internally and externally
• Self-starter, agile, intellectually curious and creative individual comfortable operating in a fast-paced, ever-changing environment
• Strong operational prowess with experience in community management and process improvement
• Have a good understanding of the gaming industry and passion and love for games
• Fluency in English and Vietnamese, Tagalog, or Thai speakers is required to support in-market creators who speak the same language/s.

UEN: 199700895N