Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Art Director & Copywriter

12 months fixed term contract

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the technology industry.

As an Art Director & Copywriter, you will be working closely with the team to drive bar-raising creative content to delight, inform and inspire audiences. You’ll be working in a fast-paced environment while helping to constantly evolve the local market’s creative and visual engagement strategies and support improving efficiencies. 

You are a problem solver with a passion for entertainment, you strive to bring the best idea into designs to elevate the client’s brand to the next level!

*Please share with us your portfolio to be considered for the role.

Role: 

• Supporting the conceptualisation and development of daily creative & content executions across all social platforms.
• You will be responsible for always-on social content curation efforts, from research and ideation to final expression.
• Supporting the rest of the team and collaborating with clients’ marketing, branding, and other teams and departments.
• Work with the team and create the strategic foundations to help us generate and execute impossible-to-ignore ideas for the clients’ branding, promotional campaigns, and marketing communications.
• Lead design & copywriting in the creative process, from brainstorming to designing pitch comps to delivery.
• Localising and adapting predefined formats and brand/campaign moments
• Stay relevant and in the know of the client's products and services
• Ideate and execute ideas from beginning to end in a fast-paced working environment.
• Create original visual executions that are exciting and innovative and that respond to the client’s business, brand and strategic objectives across the region. 
• Source and manage freelancers, third-party vendors and production partners.
• Maintain client relationships and apply business acumen to develop accounts where possible.

You:

• 2+ years of experience creating awesome work for top brands, preferably with a mix of in-house and agency creative production experience
• Experience with cross-channel visual language strategies and execution across digital, social, events and motion
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• You’re a graphic design enthusiast and interactive media advocate and, not tied to specific creative and execution formats, able to execute design work across all mediums.
• A multi-faceted designer who knows your Adobe Creative Suite well, and you’re happy to bounce between all kinds of software (Photoshop, Illustrator, After Effects and Premiere), depending on the occasion. 
• You don’t just consider yourself a great designer but also an amazing creative. You love coming up with ideas as much as you love spending time crafting them!

• A sharp-eyed, detail-oriented and good design ambassador. You have a strong sense of layout, colour, composition and type

• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The APAC Project Management (Integration) is responsible for overseeing and managing the successful integration of various business units, systems, processes, and technologies within an organization. This role involves developing and executing integration strategies, leading cross-functional teams, and ensuring the alignment of projects with the overall business objectives. As a member of the APAC Commercial Excellence team, the successful candidate will play a pivotal role in driving efficiency, scalability, and synergy through effective project management and communication. 

Responsibilities 

Stand-up fully integrated org structure 

• Overseeing consistent implementation of org design principles (span of control, separation of service and sales, revenues/FTE, etc.)
• Change management - training, new leader assimilation, town halls, manager forums 
• Enabling cross-company managers to navigate 2 different eco-systems: expectations, processes, systems - how to simplify, appoint delegate, etc 

Business Management 

• Implement and enforce a single E2E billing and collections process across the combined business 
• Proposal and contract approval flow, consistent across both businesses.  
• Tracking integration cost savings, actions, progress, status 
• Integrate/Build culture 
• Integrating and building our new culture eg. ERG, People & Planet Day, Engage results, etc.  

Job Description

We are looking for a Commercial Director APAC- Marketing Mix , eager to lead, create, collaborate, and inspire. 

As the Marketing Mix Sales Leader, you will play a pivotal role in driving the success of NIQ by leading and executing strategic sales goals within the Marketing Mix practice. This position requires a blend of strong sales acumen, APAC marketing expertise, and leadership skills to effectively manage and optimize the Marketing Mix practice for our Manufacturer clients.  

The ideal candidate will have a deep understanding of the Marketing Mix solution and competitive environment, a proven track record in sales, and the ability to collaborate with cross-functional teams to achieve all objectives. 

 
RESPONSIBILITIES 

• Build and deliver the Sales/Commercial Management Strategy to launch our Marketing Mix practice 
• Achieve revenue goals by recognizing potential opportunities with clients to drive profitable sales.  
• Lead and deliver compelling sales pitches, presentations, and product demonstrations to a broad range of audiences, from C-level executives to individual contributors. Recognize potential opportunities with clients to drive sales 
• Develop customer relationships with Marketers; establish, and implement strategies for launching the Marketing Mix business unit focusing on developing pilots and building the customer base 
• Set appropriate metrics for sales pipeline generation, accurate pipeline reporting and sales forecasts reporting up to sales leader 
• Maintain relationships with key project stakeholders (including product, technology and delivery teams) to ensure project satisfaction. 
• Collaborate with product leadership to incorporate product features and benefits into NIQ Marketing Mix solution 
• Coordinate market research to identify trends, competitive landscape, and customer behaviors that inform GTM strategy 
• Collaborate with ADs to find opportunities for NIQ Marketing Mix implementation 
• Apply a thorough understanding of the marketplace, industry trends, and products to all management activities and strategic sales decisions 
• Leverage and coordinate cross-functional internal teams (Product Leaders, Operations, Finance, Legal, HR) to efficiently navigate complex sales cycles 

What a Director Data Science, Visa Consulting & Analytics does at Visa:

The Data Science Director will be a member of VCA Data Science team in Asia Pacific and will report to the Head of Data Science overseeing the IPVMC cluster. The position will be based in Visa’s Singapore office.

The individual will be accountable for leading the design, development and implementation of analytics-driven strategies as well as high-impact solutions for Visa clients. He/she will bring in deep expertise from banking/payments domain with a strong background in data science to solve complex problems and unlock business value.

Key responsibilities include:

• Collaborate with business leaders, internal stakeholders and client teams to understand business needs and identify the strategic areas where data science can drive strong business impact, in alignment with the organization's goals and priorities.

• Develop holistic data science strategies for driving innovations, accelerate new solution launches, create data offerings in alignment with business strategy

• Provide leadership and guidance to the data scientists and play a critical role in ensuring project success for IPVMC engagements

• Establish best practices for data science project governance, solution development and operationalization

• Continuously explore and evaluate emerging technologies, tools, and frameworks to ensure that our organization and team remains at the forefront of machine learning and AI.

• Develop and manage project budgets, ensuring effective utilization of resources and alignment with financial targets.

• Establish clear success measures for data science projects and drive continual improvement

• Promote thought leadership in the data science domain and build intellectual property through innovation

• Effectively interact with clients and manage internal/external stakeholder communication

• If required on a per-project basis, work onsite for a short duration

Why this is important to Visa

As payments consulting arm of Visa, VCA is growing a team of highly specialized experts who can provide best-in-class payment expertise and data-driven strategies to clients. We’re building a high-performing team of data scientists, data analysts and statisticians helping major organizations adapt and evolve to meet the changes taking place in technology, finance, and commerce, with cutting-edge, creative and advanced analytic solutions. The purpose of the team is to help Visa’s clients grow their business and solve problems by providing consulting services through the use of data. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Senior Director, Strategy, Business Planning and Operations of the AP Marketing group will be responsible for business and workforce planning, strategy development and execution, budget management, management and control of the strategic project portfolio, provision of business support to markets, including enhancing business processes to maximize internal and in-market performance.

This role is a key member of the AP Marketing leadership team, working closely with both hub and in market leads to facilitate planning, strategy and reporting activities.  This role is the key liaison between global Marketing & strategy function and the region, as well as a key member of the regional BPO network.  This role requires a strong commercial, financial and strategic mindset to ensure its successful delivery, and involves working closely with the various functional teams including Client Relationship Managers, Strategy, Product, Merchant Sales & Solutions and subject matter experts across the organization in the AP Region.

This role reports to the Chief Marketing Officer of Asia Pacific region.

Responsibilities

Business / Strategy

- Lead the AP Marketing group in business planning, strategy development, drive
effective leadership and operations through management of key business
processes

• Facilitate AP Marketing financial targets / goals, analyze portfolio performance and
  recommend changes to achieve goals as necessary
• Manage and drive key strategic projects, which typically require cross-functional collaboration
  from initiation to execution, ensuring alignment with organization, business
  and market priorities
• Enhance the effectiveness of the AP Marketing team by pursuing initiatives
  and process enhancements identified during annual planning sessions,
  performance audits, quarterly and monthly business reviews and issue-drive
  roadmaps
• Provide ad-hoc analysis and decision support as necessary
  
  Planning / Operational
   
• Elevate FBR / QBR outputs, data points and materials for AP Marketing team and
  provide ongoing monitoring and actions relating to QBRs / MYPs / Country
  Acceleration Plans. Ensure focus on important variances, trends and issues
• Oversee the Annual Operating Plan and annual OKR / goal setting process ensuring that market goals are aligned with AP Marketing strategy
• Develop an effective tracking mechanism that monitors progress towards the agreed targets and
  objectives
• Collaborate with cross-functional teams to enhance and generate regular AP
  Marketing dashboards, provide support in preparation of presentation materials
  for business review, management events and conferences
• Continue to review, enhance business process to drive greater efficiency and share best practices within AP Marketing markets
• Manage multi-year planning across AP Marketing
• Collaborate with Finance Business Partner to drive quarterly forecasting and
  annual operating plan

Consumer behavior continues to evolve at a continually increasing pace.  Understanding this behavior and resulting performance of CPG products is not only critical to CPG retailers and manufacturers, but also to public policy setting organizations.  When government agencies are leveraging the CPG industry’s best retail and consumer measurement data, they can adopt policies that are consistent with consumer behavior and most likely to succeed.  This is why we’re expanding into this new vertical, which will play a key role in our vision for the future.  It’s exciting! 

In the newly created role of Associate Director, Sales for New Verticals (Government, Financial Services, Packaging), you will be responsible for leading large, complex sales engagements across our portfolio of NielsenIQ measurement solutions to new clients, and for expanding the retail measurement business across those client sectors.  This role will pioneer the development of commercial strategies to achieve new business, build meaningful client relationships, and ultimately closing deals.  This is an individual contributor role, and the successful candidate will join a newly created team of high performing associates.

Responsibilities include: 

• Executing commercial strategy and sales of NIQ’s measurement solutions to Asia Pacific government, financial services, packaging, media, technology agencies/organization 
• Achieving sales and strategic objectives by clearly articulating NIQ’s value proposition and use cases to decision makers specific to the product portfolio of responsibility 
• Building meaningful client relationships with client stakeholders and teams 
• Representing the voice of the customer to internal product development, product marketing, communications and delivery teams  
• Working collaboratively with other product sales leads & cross functional partners  
• Achieving sales quota consistent with NielsenIQ margin goals and delivery expectations  
• Generate sales leads and maintain a pipeline of sales opportunities across a portfolio of government clients consistent with NIQ’s growth strategy  
• Accurately forecasting the sales pipeline, areas of growth, areas of risk and prioritize to close sales consistent with sales cycle norms  
• Ability to weave client specific insights, industry material and thought leadership information into client conversations to build context and clarity to the outcomes our solutions can deliver  
• Own cross functional relationships and be a subject matter expert for your accounts and partners in a fast-paced environment  

A little bit about you 

You have an entrepreneurial mindset and take satisfaction in achieving individual and team goals. Passionate about sales? Absolutely.  You’re a savvy salesperson, with a deep sense of urgency and accountability to deliver against financial targets. You can effectively tell a story that captures the audience, no matter what level, and you bring them along your journey. You’re able to work collaboratively as part of a remote team within a dynamic and challenging environment while maintaining high standards. A blank slate is exciting – new ideas, shaping a vision, executing with a team. 

This is a vital role in ensuring MFS can calculate independent Net Asset Values of investment funds. A Fund of Funds Middle Office Operations (FOF MOO) Junior Associate Director will operate and oversee reconciliation and NAV review technology to deliver a full reconciled gross Net Asset Value to client operations teams or clients, including cash, positions and receivables.

An FOF MOO Junior Associate Director will have a strong understanding of what drives the value of an investment fund, the types of products it trades and the nature of day to day operations between an investment fund and its counterparties, all alongside a keen interest in learning new technologies and skills.

ABOUT THIS JOB

Account Development is about building deep client relationships & unlocking solutions across the NIQ portfolio enabling our customers to succeed.

The Account Development person is responsible for all client activity and overall success of NIQ at the client.  This includes driving timely outcomes and client value (client satisfaction) through the analytics delivered that support NIQ’s ability to achieve revenue goals.  Accountable for overall client financials. Works successfully across a matrixed organization structure, fully leveraging the service model. Essentially the general manager of a client or assigned clients.

RESPONSIBILITIES

• Building and maintaining strong networking and C-suite engagement with key players at client and leading discussions with a wide range of decision influencers and budget owners
• Developing external Joint Business Plan with client & achieving the operating plan for assigned client(s)
• Negotiating & managing regional NIQ contracts with clients to deliver on commitments
• Identifying sales opportunities for NIQ Services and Solution to help the client achieve strategic objectives
• Partnering with Sales Leaders in the region at NIQ to enable them to achieve sales goals
• Gaining familiarity with NIQ portfolio and inter-connectivity of different solutions
• Promoting NIQ through presentations at conferences and similar external events to cultivate specific new client leads and opportunities among existing clients
• Working collaboratively with Practice/Retail Analytic Consulting teams to ensure all work is connected to client business issues, is delivered on-time and focused on the outcome

Remuneration:

• Salary: $5,500 (Senior Executive), $6,500 (Assistant Manager)

• AWS 1 month
• Variable Bonus (3 Month)
• Healthcare Benefit

Responsibilities

Clinical Board:

• Provide secretariat support for Clinical Board meetings.
• Compile papers and presentations for circulation to members.
• Attend meetings and record minutes.
• Submit minutes for review, amendment, and approval.
• Maintain a register of outstanding matters and engage stakeholders to ensure actions are taken.
• Research and draft strategic papers and presentations for the Clinical Board.

Strategic Committees:

• Provide secretariat support to strategic committees, including the Clinical Governance Committee, Clinical Services Development Committee, and Clinical Manpower Planning Committee.
• Lead the preparation of discussion papers and presentations.
• Provide administrative support, including managing appointments, scheduling meetings, and setting agendas.

Clinical Board Committees and Workgroups:

• Lead administrative support for committees and workgroups.
• Prepare discussion papers and presentations.
• Review and standardize administrative and clinical governance policies to ensure consistency in patient-centered and evidence-based care.

Project Management:

• Assist with special projects as directed by the Chair or Assistant Director.
• Develop and implement plans to meet project requirements.

Job Requirements:

• Bachelor’s Degree in any field
• Minimum 8 years of relevant experience, preferably in healthcare.
• Excellent interpersonal, organizational, and analytical skills.
• Strong project management skills.
• Excellent writing and presentation skills.
• Ability to maintain a big-picture perspective while understanding institutional constraints and challenges.
• Ability to supervise and motivate people.
• Self-motivated, creative, and passionate about contributing to the regional healthcare system.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

What a Director, Operations and Payments Network, Asia Pacific does at Visa:

This role reports to the VP, Global Operations and Networks Payment (with a dual dotted line reporting into the VP, Commercial & Money Movement Solutions, Client Services AP and to the VP, Visa Direct AP).

The Director, AP Operations and Payments Network is responsible for leading and developing multiple teams across the AP region, including Payment Operations, Client Support, Service Management, Implementation Management, Partner Service Management, Payment Application Support and the Payment Operations Command Centre.

Key responsibilities include:

• Provide leadership and guidance for the department, teams and direct reports and serve as an escalation point for internal stakeholders, clients and partners
• Oversee all critical responsibilities of the department, prioritising the timely execution of payment processing activities and the delivery of a high-quality service to clients
• Closely monitor and take action to ensure the effective and timely execution of all regulatory obligations and process
• Build a strong and cohesive team by providing leadership through coaching, setting strategic direction and applying working knowledge of Visa products, systems and procedures
• Ensure all processes adhere to best practice standards, ensure compliance with all applicable regulations and mitigate risk
• Accountable for the identification, registration and mitigation of risks that reside within the functions
• Translate strategic goals into operational plans and ensure delivery
• Define the KPIs for the department to measure performance, output and quality and feed into continual improvement and provide status updates to key VPL and Visa Direct stakeholders
• Maintain a strategic focus through ongoing dialogue with business partners, seeking to gain an understanding of key strategic objectives.
• Build effective relationships with clients to enable effective delivery of implementations, including the respective KPIs and reporting capabilities
• Build and maintain relationships with key stakeholders within both Visa payments Ltd and Visa (Direct) Teams to ensure that Readiness can effectively support the deployment of products and during life cycle
• Lead and co-ordinate discussions with other heads of department to promote effective cross-functional collaboration and efficiency
• Develop the management team and staff to drive performance improvement, retention and succession

Team Summary

The AP Operations and Payments Network team is a critical department which is responsible for significant parts of the payment, client and network partner lifecycle.

The Security Director is a strategic leader on the Global Security Team reporting directly to the Senior Director, Global Security. They will be responsible for bridging gaps between security strategy and process implementation in the APAC region and will identify and execute on actions which will improve the performance and efficiency of the security organization and its operations. This leader will directly manage team members, programs, and initiatives at a global level to include operations in Asia Pacific and Europe.

• Advises the senior management team on all security related issues and activities.
• Supports the development of annual security-centric planning, budgeting, and implementation activities.
• Leads the collaboration effort between Regional Security Teams and other internal function groups in successfully identifying, investigating, and mitigating economic loss and other risks to the Company
• Advances and supports the Security team in providing and tracking ongoing Programs training, interventions, and other security-centric activities.
• Develops and implements solid business and security-centric value measure metrics, trending, and benchmarking
• Manage the regional departmental budget
• As a leader, they will dedicate significant time to develop and retain talent, and to enable her/his senior team members to build and implement (“in the field”) institutional global, corporate security programs
• Provide regular security briefs and emergency updates were appropriate for the regional executive leadership teams
• Facilitate and maintain security operations and emerging security technologies
• Ensure ongoing external networking with peer organizations
• Participates in budget preparation and takes necessary actions to control and reduce costs
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

RateHawk is a travel tech company that operates globally as part of the Emerging Travel Group. Emerging Travel Group (or ETG) is a travel tech company, globally known for the brands RateHawk, ZenHotels and RoundTrip, spanning over 220 markets worldwide. We are well recognized and trusted across Europe, UK, Latin America and now are heading towards hitting the top of the North American market.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

We are seeking an experienced leader to grow our sales team, drive effective strategies, and elevate our brand across APAC region!

Job Responsibilities:

• Actively promote our international project;
• Develop, implement and support sales & marketing activities to expand and consolidate presence in assigned territory;
• Lead the local team leaders who oversee Sales & Account Managers.
• Plan, monitor, and analyze key metrics for the day-to-day performance of the team to ensure reaching of targets and KPIs;
• Liaise with HQ, Finance and Marketing departments to ensure operations budgets and proper advertisements meet team goals and attract partners;
• Uphold organization policies and standards, ensuring legislative regulations are followed;
• Contribute to signing up new customers;
• Maintain and develop our relationship with key partners in the assigned territory;
• Product presentations & networking;
• Position the brand within the travel trade;
• Provide market & competitive environment analysis to assist the company reach the North America territory and be part of our growth;
• Provide comprehensive reporting.

Key Qualifications:

• Relevant experience. A minimum of 5 years of leadership experience, including the management of team leaders and Senior Sales professionals, with a specific emphasis on go-to-market strategies and the ability to build initiatives from the ground up.
• Market knowledge. Strong knowledge of the country's market and extensive networking in the B2B travel industry, including travel agencies, tour operators, host agencies, OTAs, consortiums, etc.
• Competence in API integration and technology sales & deals, as well as an understanding of our competitors and main online booking systems.
• Top-notch leadership skills. Successful team management experience, covering the full range from hiring and training to retaining and developing top-tier talent. Demonstrated abilities to drive and achieve exceptional performance.
• Personal skills. You are ambitious, proactive, results-oriented and comfortable with fast-paced business environment
• Analytical skills. You use data to back your decisions, are innovative and adept at cutting-edge technology, as well as you have experience using KPIs to track success.
• International mindset. You are capable of understanding and working across culturally diverse environments, reflecting ETG's global presence.
• Be your own CEO. You are capable of working autonomously with a high level of accountability.
• Think outside-the-box. You enjoy developing and implementing solutions to unique challenges.
• Language proficiency. You are fluent in English (knowledge of additional languages is an advantage).
• Business trips. You are ready to travel as up to 50% of your working hours may involve visiting customers, attending events, or meeting the team. Having your own car is crucial.

We Offer You

• Freedom to work with the innovative product the way you want to.
• Competitive salary with quarterly bonuses.
• Ambitious and supportive team who love what they do, appreciate each other and grow together.
• Flexible schedules and opportunity to work remotely.
• Internal training programs.
• Full coverage of business trip expenses.
• Mental Health day off.
• Discounts on hotels and other services.

• Drive key sales activities in the region
• Manage a portfolio of set accounts 
• Deliver increased market penetration
•  Generate leads & convert into revenue based on financial objectives
• Organize & attend multiple regional and international events
• In Direct contact with L&L Hotels around the world
• Define strategies & action plans with key stakeholers
• Manage budget and expenditures
• Update and report accurately on all required data

Duke Corporate Education is seeking a motivated Project Director to join our team of experienced business and learning experts. As part of our premier global leadership solutions provider, the Project Director will play a key role in developing and driving leadership development solutions for our clients. Duke CE is a blend of business and university, bringing both real-world insight and academic rigor to provide flexible and creative solutions for our clients. As a Project Director, you will be working with challenges to find the right leadership solutions that enable our clients' leaders to adapt and move the organization forward.

While this position primarily supports our Singapore offices, candidates may be based in either London or Singapore.

Responsibilities

• Translate client needs into actionable project plans and drive progress towards deliverables.
• Manage project budget, contract, and timelines to ensure successful project completion.
• Collaborate with internal and external stakeholders to ensure project progress and quality standards are met.
• Lead project team members by providing feedback, guidance, and support to ensure project milestones and goals are met.
• Prepare and deliver status updates and presentations to clients and internal teams.
• Identify, track, and communicate project risks and issues to drive resolution.
• Compile and analyze data to evaluate project performance.

Must Haves

• Minimum 5 years of experience in project management, education management industry preferred.
• Bachelor's degree in business or related field required, Master's degree preferred.
• Strong communication and interpersonal skills.
• Ability to lead, motivate, and influence project team members to drive success.
• Strong analytical and problem-solving skills.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience with project management software and tools.

Duke CE invites all applicants who meet the job requirements to apply. Appointments will be made in line with our business needs.

Duke Corporate Education (Duke CE), a premier global provider of leadership solutions, is seeking a Client Director to join their management consulting team. As part of Duke University, Duke CE brings together experienced business and learning experts with a global network of faculty and experience providers to help clients find the right leadership solutions to overcome their messy challenges and move their organizations forward. The Client Director will play a key role in cultivating and managing relationships with clients, developing strategies to meet their needs, and achieving business growth.

Responsibilities

• Act as a trusted advisor and partner for clients, understanding their challenges and needs, and developing tailored solutions that drive business results.
• Establish and expand strong relationships with clients, serving as their main point of contact and ensuring excellent customer service.
• Lead the development and execution of client strategies that drive growth and exceed revenue targets.
• Collaborate with internal teams to design and deliver innovative and impactful leadership development programs that meet client needs and align with Duke CE's standards of academic rigor.
• Stay up-to-date on industry trends and best practices, sharing insights with clients and internal teams to inform program design and development.
• Facilitate workshops and meetings with senior-level executives to drive understanding and alignment on program goals and outcomes.
• Lead contract negotiations and oversee the onboarding process for new clients.

• Bachelor's degree required, MBA or other advanced degree in a relevant field preferred.
• Minimum of 7 years of experience in management consulting, corporate learning, or a related field.
• Proven track record of building and maintaining strong relationships with senior-level clients, and ability to drive revenue growth.
• Experience in designing and delivering leadership development programs, with a deep understanding of adult learning principles and practices.
• Exceptional strategic thinking and problem-solving skills, with ability to drive complex projects to completion.
• Strong communication and interpersonal skills, with ability to influence and persuade clients and partner with internal teams.
• Ability to travel up to 50% of the time, both domestically and internationally.

Lead marketing consultants to Domino’s international Master Franchisees to influence strong marketing strategies in all markets to grow and protect the brand while providing brand guardrails and principles. Team responsibility is at market/master franchisee level not at store level and therefore must have experience setting strategies, building plans, and ensuring execution while working and influencing at a C-suite level. This individual will report to the VP of International Marketing.

Educating

Leads, educates, and foster long term development of marketing consultants to:

• Educate and consult markets on creating comprehensive marketing strategies based on the “Domino’s way” of doing marketing with a long-term growth in mind.
• Educate markets on the use of the Domino’s Brand Book, focusing strongly on the Global Brand Positioning with the intention to drive brand consistency across the world.
• Educate the master franchisees to make disciplined marketing decisions based on data, facts, and consumer research. Involve A+I (Analytics and Insights) as needed.
• Provide access to tools, frameworks and resources and educate markets on tools such as but not limited to pricing, brand positioning, product development and menu optimization, occasion-based channel strategies, communication and media selection and allocation (digital and non-digital).
• Team members will support markets in the creation of a comprehensive marketing strategy tied to DPI brand principles.

Consulting

Leads the consultation of key DPI accounts with the support of the regional marketing team while:

• Consult markets on key topics such as pricing, brand positioning, menu management, product development, menu optimization, communication and media selection and allocation (digital and non-digital). Involve the international digital team as needed.
• Ensure marketing strategy is connected to business strategy and that investments are prioritized accordingly
• Drive increased effectiveness and consistencies of franchisee marketing programs across the region by consulting on the design and optimization of their campaign, advertising, and media strategy.
• Consult with markets in tracking KPIs for critical metrics based on global benchmarks and suggests ways to reach said KPIs  
• Consult with Master Franchisees on a robust e-commerce plan, including but not limited to optimization of owned e-commerce platforms (OLO, mobile, app), performance media (display, affiliate, paid social, SEM, and others), and image-driving media (owned, display, social, etc.) working closely with the digital team.
• Demonstrate marketing leadership skills with franchisee marketing teams and wider business.
• Lead discussions with the master franchisees to set up the long-term vision of the business to ensure profitable growth.

Building

Provide guidance and feedback as well as work alongside the regional marketing team and the marketing services team to build tools, case studies, principles, and guidelines to better consult markets.

• Solicit and manage collection, analysis and communication of case studies related to calendar management, advertising, and NAF (national advertising fund) spend.
• Regularly assess market performance to ensure key consulting topics are prioritized.
• Ensure that the Domino’s brand is positioned in a clear, consistent, and concise manner in international markets, while allowing for initiative and entrepreneurial freedom tie to the local consumer needs and wants.
• Contribute to strategic global projects by providing thought leadership and consulting

Facilitating

• Facilitate the creation of tools and content for the marketing consultants to strongly execute their objectives on a daily basis.

• Facilitate the discussion of priorities and objectives with Business Directors and RVPs aligning on key priorities and work collaboratively with other COEs.

• Facilitate conversations and discussions not only with the master franchisees’ marketing teams but also the C-suite team.

• Monitor execution of said plan and share best practice from the Domino’s ecosystem, the category and other categories
• Team member will not execute on behalf of the markets and will not manage vendors on their behalf.

Collaboration

• Embrace the DPI engagement model by preparing and leading discussions during internal planning sessions and market-facing business reviews.
• Partner closely with A&I and Digital counterparts to ensure wholistic consulting solutions.
• Share market knowledge and learning with cross-functional counterparts as lead marketing experts and master franchisee thought leaders.
• Ensure that marketing solutions do not create undue stress on other business lines.
• Be the “voice of the consumer” in discussions with other departments as well as master franchisees.

Develops Talent & Teams

• Recruit a strong team capable of meeting business objectives.
• Develop professional and beneficial relationships with peers in other areas of the organization.
• Ensure development of International Marketing team and applicable Team Members to grow talent, upscale capabilities, and improve results in markets
• Creates action plan and provide constructive feedback to develop Team Members through Individual development plans.
• Conduct semi-annual APA with direct reports and ensure down-line APA’s are being conducted to standard.
• Provide appropriate levels of Team Member recognition, engagement, and motivation.
• Responsible for selection and employment decisions related to direct reports.

• Embracing a People First philosophy and innovative recruitment strategy is crucial. You'll develop workforce strategies to tackle today's dynamic challenges.​

• Proficient in pioneering recruitment methods to swiftly fill positions across 2030 rooms, 12 F&B outlets, and a 10KSQM Convention Center. This role entails maximizing recruitment channels. The ideal candidate will thrive, showing a history of success.​

• You’ll play a crucial role in shaping our company culture, ensuring alignment with our Vision, Mission, and Values, and fostering an environment where every employee feels appreciated and empowered.​

• Comply with the Corporate Standards, Hotel and Departmental policies and procedures at all times​

• Responsible for the annual Talent & Culture budget and updating monthly forecast.

• Embodying a People First mentality and an innovative recruitment mindset is essential for success in this role. You'll be at the forefront of shaping our workforce strategy to meet the challenges of today's dynamic environment.​

• Playing a crucial role in promoting company culture, you'll align attitudes with our Vision, Mission, and Values, fostering an environment where every employee feels valued and empowered.​

• Managing labor relations for 1300 hotel employees, you'll ensure compliance and productivity. ​

• Through training initiatives, you'll drive service excellence and meet objectives.​

• Overseeing Talent & Culture initiatives, including the Performance Management and employee career develop​

• Responsible for the annual Talent & Culture budget and updating monthly forecast.​

What you get to do in this role:

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. ​

• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.​

• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center ​

• Actively participates in ownership conversations and presentations.​

• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies​

• Maintains relationships with local market competitors to keep informed of trends and news. ​

• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.​

As the Centre of Excellence function for Performance Management, you will play a key role in implementing the annual University-wide Career Progression/Promotion and Succession Planning processes.

You are required to manage the full spectrum of performance management functions and related initiatives. This includes reviewing, formulating and implementing performance management policies, framework and initiatives for all schemes of service to ensure robustness and objectivity. You will manage and conduct the annual ranking and promotion cycles with the support of HR Business Partners. As the secretariat to performance management calibration boards, you will prepare the files required and facilitate discussions on performance/potential assessment.

To advocate good performance management practices, you will also prepare and deliver briefing materials to the wider HR Community, stakeholders and employees.

Requirements

• Degree or equivalent in Human Resource Management or relevant field
• Minimum 5-8 years of relevant experience in any Human Resource role, with at least 3 years of experience in Performance Management
• Good oral and written communication skills, conversant with Microsoft Excel and stakeholder management
• Able to work independently and within tight deadlines
• Detail-oriented, proactive and strong analytical thinking

Institute for Pedagogical Innovation, Research & Excellence (InsPIRE) is a collaborative entity within the Nanyang Technological University (NTU) with a mission to unite various entities and foster a culture of excellence in teaching and learning.

InsPIRE is seeking a Research Associate to drive research in Artificial Intelligence, Science of Learning, and Pedagogical Innovation, and to engage in interdisciplinary education initiatives, social media promotion, fostering academic integrity and enhancing InsPIRE's impact.

Key Responsibilities:

1. Research and Innovation:

• Conduct research in use of AI in education, Learning Science, and Pedagogical Innovation

• Conduct research in use of technology to enhance teaching and learning

• Collaborate on experimental designs, data collection, and analysis methodologies

2. Social Media Engagement:

• Promote research initiatives through engaging content on various platforms

• Create multimedia content to boost InsPIRE's visibility and communication

3. Student Effective Learning Series:

• Co-plan and market student activities, workshops, and webinars

• Design and create publicity for effective learning events

4. Publicity for Interdisciplinary Education:

• Create compelling narratives for Interdisciplinary Collaborative Core curriculum

• Showcase benefits of interdisciplinary education through strategic collaboration

5. InsPIRE Report Editor-in-Chief:

• Produce and curate bi-annual reports, ensuring clarity and accuracy

• Collaborate with contributors and design teams for impactful presentation

6. Academic Integrity Policy Team:

• Contribute to the development and enhancement of academic integrity policies

7. Website Administration Team:

• Administer and maintain web content, ensuring functionality and accuracy

• Implement updates and improvements, including a mobile-first layout

8. Administrative Duties:

• Participate in team meetings, discuss progress, and address challenges

• Assist in event coordination, project management, and adherence to timelines

Job Requirements:

• A Bachelors or Masters degree from a recognized university.  STEM area preferred.

• Proficiency in graphic design, video production, and content creation

• Experience in planning and organizing workshops, webinars, and events

• Demonstrated expertise in research methodologies

• Familiarity with academic integrity policies and guidelines, and experience in contributing to policy development

• Proficiency in website management and content updates

• Experience in editing reports and adherence to editorial publication standards

• Excellent written and verbal communication skills

• Pedagogical knowledge of teaching and learning

• Excellent team player with demonstrated ability to work independently

• Demonstrate initiative, adaptability and creative problem-solving

We regret that only shortlisted candidates will be notified.

The Visa Business Solutions (VBS) team is a world-class commercial organization experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions. This role is dedicated to serving our partners with merchant servicing needs in in multiple Asian markets.  Its’s an incredibly exciting team to join our team as we are continuing to expand globally. We work closely with Merchants and other ecosystem players to deliver these services.  We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world. 

The role reports into the B2B Acceptance team within VBS.   Our focus within B2B Acceptance is to identify needs, assess opportunities and options and quickly act upon our vision while ensuring strong execution. This role specifically is responsible for building and expanding Merchant relationships in multiple Asian markets. Specific responsibilities for this role may include:

• Managing a portfolio of top B2B merchants with significant commercial payment volume for Visa.

• Oversee Merchants with a consultative and strategic approach to uncover a full understanding of their card acceptance processes and challenges. 

• Identify B2B expansion opportunities - agreements with accepting and non-accepting merchants-suppliers and expand B2B commercial volume through Acquisition-Expansion, Partnership or Relationship management

• Investigating with internal and external partners to understand business needs and local market conditions

• Contribute active leadership to the broader B2B Acceptance team and VBS organization.

• Ensure merchants-suppliers are optimizing their acceptance environment though use of appropriate tools-solutions.

• Actively develop acceptance deals with suppliers-merchants to position Visa as a preferred method for commercial payment.

• Drive deep analytics and deal-modeling leadership, partner closely with regional AEs and BDs, VBS Sales Specialists and MS&A, Pricing and other functions.

This role requires up to 10-20% Travel

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Business Strategy and Planning

• Work together with the Head of Capital Markets & Investment Services for Singapore to deliver the Business Plan and Operating Plan in line with corporate/ regional guidelines, contribute to the regional/ area plans as required
• Integrate and direct implementation of Colliers’ Asia Pacific Capital Markets’ sales plans and objectives
• Maintain and expand clientele base; build and maintain rapport with key clients; identify new business opportunities
• Recommend business lines by identifying new business opportunities, and survey clients’ needs and trends

Business and Client Development

• Ensure individual (and /or team) revenue budget is met
• Identify and source for land and buildings for sale, including identifying and evaluating feasibility of properties for sale and advise property owners and/or en-bloc owners on the feasibility of their land for sale
• Identify and follow-up with potential clients on properties for sale and to arrange for inspection
• Build up an extensive property and client database with the objective of generating recurring revenue, including initiating lunches/ meetings with key/ potential clients on a regular informal basis to build engagement

Nanyang Centre for Public Administration (NCPA) at NTU is Asia’s leading institution in public administration education and research. Through its varied premium programmes and activities, NCPA actively promotes good governance and public services, facilitates knowledge exchanges, and strengthens cooperation among governments across the world. (Please refer to the website for more information: https://www.ntu.edu.sg/ncpa).

The Centre is looking for a motivated and independent Executive to support RO in the management of graduate programmes (English) as well as the activities and operations of the team.

The executive is a critical member in providing administrative and operational support to the graduate programme in a professional and timely manner.  He/ She will provide administrative support in a full spectrum of graduate academic activities under the graduate programmes delivered in English.  This includes programme planning and implementation, operations and support, scholarship, course administration, teaching resources, collation of statistics, facilitate examination and students’ activities.

The job responsibilities include:

Course advisory responsibilities:

• Provide course consultation (phone / email / walk-ins) to individuals and company representatives.
• Proactively develop and follow up on leads to achieve specific targets for a portfolio of courses
• Build and maintain the highest standard of customer relationships by handling phone and walk-in enquiries.
• Monitor and provide regular updates to management on application status in a timely manner.

Course administration responsibilities:

• Assume role of primary point of contact between students, faculty and internal/external stakeholders on programme matters.
• Engage with director and faculty on course curriculum, schedules, and delivery.
• Support application and admissions of new intakes
• Maintain and follow the progress of all applications, and to communicate to prospective and matriculated students.
• Plan and schedule semester and examination timetable
• Ensure timely billing and collection of tuition fees, and processing of scholarships.

Course logistics responsibilities:

• point of contact for graduate students and actively engage them on course related matters such as pre-course preparation, assignment, examination and etc
• Work closely with director and faculty by providing them with useful information and feedback on students for optimum engagement.
• Liaise closely with service providers / vendors on delivery, ensure quality products and services provided.
• Ensure seamless programme execution and positive students experience.
• Maintain standard operating procedures with the goal of achieving the highest service standard delivered.

Other Duties:

• Support and coordinate centre events and activities
• Undertake special assignments and related duties as needed.

Requirements:

• Diploma or bachelor’s degree in a relevant discipline
• Prior work experience in the area of education, student engagement, or event management will be an added advantage
• Commitment & Interest in students/ programme management
• Meticulous, self-motivated and a team player
• Resourceful, customer-oriented, and enjoy working with people
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Good interpersonal skill with positive and service-oriented attitude
• Provide excellent customer service to external stakeholders
• Adaptable, takes initiative, and can work independently
• Ability to multi-task, prioritize, and meet tight deadlines