As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

For the benefit of citizens and employers, the Agency Services Group implements and administers schemes, such as GST Voucher, Workfare Income Supplement, on behalf of various Government agencies. The work is diverse and dynamic, giving officers the opportunity to collaborate with various government agencies and stakeholders to enhance the lives of Singaporeans from all walks of life. This is the job for you if you enjoy challenges and want to make a difference to the lives of Singaporeans beyond the CPF system.

As an Assistant Director overseeing the Contribute-As-You-Earn (CAYE) scheme, you will play a pivotal role in formulating, developing, and enhancing operational policies and processes. Your dynamic responsibilities include engaging with internal and external stakeholders to optimize efficiency, co-create business solutions, and elevate customer service experiences for Self-Employed Persons (SEPs) and Corporate Service Buyers (CSBs). This multifaceted role offers a unique opportunity to contribute to the interest of SEPs and make a positive impact on their lives.

The broad area of your responsibilities include

• Lead and facilitate discussions to formulate and assess operational policies and processes to ensure the successful administration of the CAYE scheme.
• Spearhead partnerships with internal and external stakeholders, including Finance, IT support, and vendors, to co-create business and IT solutions that optimize efficiency and enhance customer service journeys for SEPs and CSBs.
• Engage with multiple stakeholders across government and private entities to support the expansion of the CAYE scheme.
• Provide statistical analysis for policy and operational reviews, contributing to evidence-based decision-making.
• Stay up-to-date with industry trends, market changes, and emerging technologies to identify opportunities for innovation and improvement.
• Supervise and guide the team to ensure project milestones are delivered on time, and scheme implementation and administration align with policy objectives.

What we are looking for

• At least 8 years of work experience in policy work and process development with 4 years in a supervisory role, showcasing leadership capabilities and effective team management.
• Ability to think critically and strategically, synthesizing information from various sources to make informed decisions and drive effective strategies.
• Creative and resourceful mindset, capable of leveraging opportunities and engaging stakeholders to develop innovative solutions.
• Good interpersonal skills with the ability to build positive relationships.
• Good written and verbal communication skills to convey complex ideas effectively.
• Good knowledge of industry trends, market changes, and emerging technologies.

Seniority of appointment will commensurate with relevant work experience

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

Reporting to the Financial Controller, you will lead the business planning and budgeting process as well as manage the Company's financial analysis and projections. In addition, you will also work closely with the Operations Finance Team in financial and management reporting as well as transformation projects for finance and business related processes.

Oversee Procurement department to ensure the efficient operation and delivery of the hospital, specialists and projects services of the Company.

Provide support to the management team in both operational and strategic areas, drive business process improvement and spearhead the use of business analytics to enhance the strategy and decision making capabilities of the Company. This shall also include the pricing and costing processes of the Company.

DUTIES & RESPONSIBILITIES

Financial and Management Reporting

• Examine, analyze and present monthly financial results to the management team
• Review financial performance against historical results, budgets and forecasts, and perform variance analysis
• Prepare presentation slides of monthly financial results, including analyzing any fluctuation as well as identifying key business and profitability drivers, for reporting to the management team
• Accountable for providing financial monitoring for new businesses and projects spend, including tracking performance against business projection targets
• Examine and evaluate the cost-efficiency of departments/clinics in the Company
• Work closely with finance team to ensure the integrity of the financial data generated to stakeholders
• Ensure timeliness and accuracy of the weekly and monthly operational statistics are captured, including tracking of the daily statistics versus budget set
• Lead, motivate and develop the capabilities of the finance team with a view for their professional growth and contribution to the Company

Financial Planning and Forecasting

• Lead the Company’s annual budget process by working with individual departments to prepare budgets, review and present to Senior Management for approval.
• Perform periodic forecasts, highlighting risks and opportunities
• Provide strategic financial planning support to management/HODs with data-driven analysis to make informed decisions
• Lead / participate in business projections including evaluation of new acquisitions/ businesses / clinics.
• Manage the group capital expenditure during the annual budgeting process and monitor the actual spending compared to the budget.
• Enhance data integrity and reporting controls to enable agile scenario reporting and analysis.
• Business Process Transformation
• Drive business processes improvement, assess operating effectiveness of internal controls and make recommendations to improve business processes & financial data integrity with the aim to continually improve internal processes.
• Implement business intelligence tool/data analytics tools and dashboard reports to drive efficiency and analysis over revenue and cost processes

Pricing and Costing

• Set up and maintain the pricing and costing SOPs and processes of the Company
• Hold periodic review with the management and business teams monitor pricing and costing trends of competitors and suppliers and propose follow up actions
• Incorporate the pricing and costing market trends into the business planning cycle of the Company in order to achieve the business performance targets

Procurement Department

• Oversee the Procurement function (including sourcing and purchasing, warehousing logistics, inventory control management, etc) with the support of a Assistant Director, Central Supplies Department.

Undertake any other duties requested by the Financial Controller and management

REQUIREMENTS:

• A recognized degree in accounting, finance or related discipline
• Minimum of 10 years of relevant working experience with supervisory experience
• An analytical mind with a strategic ability and solid knowledge of financial analysis and forecasting
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities

What you get to do in this role:

• Provide thought leadership on Account Planning & Strategies, ensuring they are completely aligned to deliver customer relevance and value
• Evolve and standardize best practices around account planning and customer strategies and assets (e.g., strategy decks)
• Evolve account planning tools, processes and technology to align with a complex selling environment 
• Work with all GTM functions including Sales Operations, sales leadership, value management, I.T. Business Intelligence, Enablement, and third-party companies to ensure seamless integration of our account planning process
• Establish appropriate metrics and tracking to ensure quality of and adherence to account planning strategies
• Own the enablement, comms and change management plans for strategic program rollout
• Provide coaching and mentoring to the field around account planning; ramp up in-region individuals to provide relevant coaching
• Proactively and continuously identify opportunities to improve adoption and increase field productivity

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the event status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget 
• Work with Talent & Culture to recruit suitable colleagues  
• Control outsource labour supply, casual labour and overtime
• Participate in regular BEO meetings with culinary, catering and sales teams to ensure the needs and expectation of the event organizer are being met 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure regular training and re-training are conducted for casual employees 
• Maintain service and function room setup standards of the premise and to ensure that they are achieved and followed by 
• Ensure hygiene and food safety compliance in the premise and related areas 
• Implement, monitor and maintain control measures which have impact on food costs, beverage costs, labour costs and operating supply costs for the premise and to be in line of budget
• Lead the F&B team to personalize the guest dining experience with heartist approach and ensure the delivery of Service Promise 
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence 
• Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved 
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement 
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles

The Methodist Missions Society (MMS) is the missions agency of The Methodist Church in Singapore (MCS). MMS seeks to establish indigenous churches supported by mission endeavors in communities across our region.

We have a vacancy for Regional Director (MMS).

Responsibilities and Duties

• Lead and care for the assigned field teams of MMS.
• Provide consultative and leadership guidance to Country Directors (CDs), field teams and Country Coordinators (CCOs) in the formulation and implementation of approved field strategies, goals, and budget to achieve the established goals.
• Ensure that the effective organization structures are in place in the assigned field.
• Together with CDs help build competent field teams to carry out the work effectively as well as plan and oversee leadership transitions on the assigned field.
• Implement community development initiatives and plant new indigenous and disciple-making churches together with the CD.
• Initiate dialogues with national church Pastors and leaders concerning the movement toward self‐sustainability.
• Report regularly on the progress of the work in the field and the implementation status of approved plans and projects.
• Ensure that effectiveness of funds budgeted/deployed to fulfil the mission through close monitoring together with the CD and CCO.
• Ensure compliance with governance as provided in MCS and MMS policies.
• Participate in the Church engagement group and governance groups in deliberating policy issues and compliance matters.
• Organize intentional training and coaching for national pastors and lay leaders in consultation with the training committee.
• Support Field Director (FD) and CD in developing human resources in the assigned mission fields.
• Mentor, coach and develop CDs, national leaders and CCOs.
• Lead and care for the respective field teams with the help of the CD, support group or individuals from MMS and partner Churches.
• Visit the fields as necessary to engage, encourage and empower our missionaries and national leaders.
• Assist MMS and MCS in special projects or events as assigned by Executive Director (ED).
• Participates in ad-hoc projects/tasks as assigned by the ED and/or Bishop (e.g. Aldersgate events).
• Preach/teach at churches and/or small groups.
• Any other adhoc projects/tasks as assigned by supervisor.

Job Requirements

• Possess a theological degree from a college recognized by MMS.
• At least 7 years of ministry experience related to Christian missions in South East Asia region.
• Strong spoken and written communication skills are required to collaborate with various key stakeholders.
• Able to communicate effectively across many levels of committees headed by clergy and laity.
• Able to work well independently and under challenging timelines.
• Good project management knowledge in planning, implementation and monitoring.
• Good business and financial knowledge.
• Proficient in MS Office Application (i.e. Word, Excel, PowerPoint).

To apply for the above vacancy, please send us a copy of your resume.

Please indicate the following information in your resume:

• Current & expected salary
• Reasons(s) for leaving current position
• If successful, earliest date to commence work

We regret that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information for the processing of your job application.

Your Role

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Head of Operations - Global Customer Services, JAPAC at Palo Alto Networks, the individual will play a crucial role in enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Professional Services, Customer Success and Technical Support teams. The Head of GCS Operations, JAPAC will perform data analysis and provide relevant insights to aid the Vice President of Global Customer Success (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be instrumental in establishing robust operating rigor and feedback mechanisms that inform product improvements and in driving initiatives to maintain high standards across GCS, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, the Director of Operations will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the operating cadence with the company's overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

Title                                                    Product Regional Director
Desired Location                               Singapore / China

Hybrid – Remote

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI.  Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your Mission 

We are looking for a Product Regional Director to join our fast-growing Product Readiness team. Reporting to our SVP Global Products, you will be supporting the team on business growth in Asia Pacific.

You will have a key focus on understanding customer drivers of demand / need. Assess localization need for products, solutions. Support market expansion in new markets, e.g., Thailand and Vietnam. Support client success with our strategic customers, and engage with domestic and global customers in the region. The role also requires engaging internally with a broad cross-functional team including business development, product, operations, engineering and risk to name a few.

Key responsibilities include, but are not limited to:

-       You have an intellectual, problem-solver and logical mind with the ability to synthesize data, insights, and feedback from multiple sources. You are comfortable in translating abstract ideas and information into concrete short-term and long-term product bets that support Nuvei’s growth.

-       You are a “roll up your sleeves” leader who can work with product, development and customer teams to define what is required to deliver the product commercially.

-       You are known by internal and external stakeholders as collaborative and inspirational. You foster strong relationships and alignment across different stakeholders within and outside the organization

You will be a high-impact individual contributor whose responsibilities will include, but not be limited to:

-       Make use of our payments infrastructure to improve the performance of existing product suite, while evaluating any new products, platforms that prove to have incremental value (bias towards significant differentiation)

-       Seek out innovation in the merchants services domain by considering consumer’s needs, relevant regulatory and technological trends that could influence Nuvei’s approach to payments in the short-term vs. the long-term (social gaming, x-border transfers)

-       Build a framework for what is commercially ready – beyond development to be ready for market. 

Qualifications include, but are not limited to:

-       5+ years of experience in Product Management (B2B or B2C)

-       Knowledge of payments technologies (e.g. network tokens, PINless, Faster Payments, ACH, etc.) is a plus

-       Highly analytical with the ability to use data to make decisions

-       Strong verbal and written communication skills

-       Impeccable judgment and integrity

-       Ability to juggle multiple critical tasks simultaneously

-       Bachelor's degree, MBA a plus

-       Willingness to travel as needed, globally

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

Benefits

·       Long Term Incentive Plan that creates an opportunity for all employees to financial benefit from Nuvei’s growth

·       2.5 additional days of annual leave a quarter, if company hit quarterly targets

·       Private Medical Insurance 

Working Language

·       English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and hybrid funds. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:
• Preparation and Review of Net Asset Value calculation and reportings
• Coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reportings.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Preparation and review of financial statements and footnotes for audit purpose
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Primary contact to client on daily operational, issue discussion and any other request
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Assist team manager to manage the day to day operations
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

Team Summary

The Products and Solutions team is responsible for developing product strategy, providing the thought leadership and long-term design for the growth of credit, debit and prepaid products across the market. This includes Issuer Engagement, Benefits & CVP, Digital Deployment and Digital Solutioning for Visa Solutions in market.

This team is a critical function tasked with driving the use of Visa credentials and solutions across existing and new clients in the market. In addition, the Products and Solutions team also serve as key influencers of the broader payments strategy in the market that helps drive innovation and growth in the large ecosystem.

What a Head of Products and Solutions does at Visa:

The Head of Products and Solutions, Singapore and Brunei will be responsible to lead the Singapore and Brunei product team, working closely with the Country Manager. The position will have significant interaction with all the major geography-based functions (Marketing, Merchants Sales and Solutions, Government Relations etc.) as well as Visa Singapore-based executives, across Digital Solutions, Data Solutions, Core Solutions as well functions like Merchant Sales and Solutions, Corporate Strategy and Marketing.

The primary responsibilities of the Head of Products and Solutions, Singapore and Brunei would include

• Develop, deliver and activate product strategies
• Establish and enhance pipeline of product enhancements, developments and acceleration plans
• Launch new product initiatives on time, within budget and across multiple clients
• Manage the Core Product category to grow share and usage of Visa credentials across Consumer and Commercial segments
• Manage and meet financial performance indicators for Visa core products in Singapore and Brunei including revenue targets, operating expense budgets.
• Manage and meet business metric performance for Visa core products in Singapore and Brunei, including CIF, payment volume, transaction volume and international cash
• Lead a team of innovative and engaged individuals focused on delivering best in class products to address local customer preference and anticipated needs.

Why this is important to Visa

This role is responsible for driving the growth and expansion of Visa solutions in Singapore and Brunei – this includes direct revenue goals as well as product penetration and ecosystem development goals. The Head of Products and Solutions in a market will act as a key influencer in the country leadership team and act as a key advisor to clients in the market.

Projects you will be a part of:

As Head of Products and Solutions for Singapore and Brunei, the successful candidate will be working on

•       Building and scaling Visa’s solutions

•       Accelerating the growth of Visa Solutions with banks in Singapore and Brunei

•       Introducing, enabling and expanding the use of Visa’s new products and solutions (including new acquisitions) in the market to drive direct and indirect revenue

•       Regularly interfacing with key payment ecosystem leaders – including issuers, merchants, regulatory bodies and industry experts

Primary Responsibilities:

The Director of IT is responsible for the following task but not limited to the below:

• Oversee hotel IT Services team from managerial aspects and provide guidance to ensure all technology based questions can be answered promptly.
• Manage the day to day operations and scheduling of IT colleagues.
• Ensure that the team consistently provides a high level of operational stability for property based technology, and high levels of service and support to colleagues and guests
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, according to The Finance & Accounting Policy Manual and as outlined in the Systems Manager user Guide.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Attend operational meetings as required.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Contribute to Technology Services knowledge base.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Provide point of escalation support to Accor team.
• Assist and support the hotel’s strategic plan implementation.

ABOUT THIS JOB  

At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior is what motivates us. Leveraging on the ongoing innovation in technology, our work includes, but not limited to, helping our clients set growth strategies, determining what products or services ultimately get into the markets and driving their marketing and trade execution. 

The Associate Director will lead a dynamic team of junior and mid-level researchers (comprising managers and executives) to manage and execute market research studies for our local and global clients. 

He/she should be recognized as having an expertise in quantitative market research. Well-versed and hands-on experience across all research solutions and statistical modelling techniques including (but not limiting to) brand equity/ health studies, shopper or U&A studies, segmentation, concept/product tests, customer experience and satisfaction studies. 

The position of Associate Director will be offered based on the years of experience and seniority of the candidate.  

Responsibilities 

As an Associate Director for Consumer Insights, your responsibilities and key expectations will include: 

Business Focus 

• Be accountable for the team's financial KPIs (both revenue and margin); continuously monitor actual versus budgeted performance and make interventions if needed. 

• Be an active business developer in generating opportunities with both new and existing clients. 

• Fluency in financial processes and in compliance with Nielsen IQ financial strategy and KPIs. 

• Be current with latest developments in market research and constantly suggest refinements to current processes and approaches. 

 Client Management

• Provide ideas and thoughtful insights into new ideas and initiatives for clients, showing competency, mastery and consultative skill. 

• Lead and promote strategic conversations and meetings with clients, which result in business opportunities. 

• Further foster strategic clients’ relationship with aim to provide impactful solutions to clients’ business issues. 

• Drive overall client satisfaction to achieve high Net Promoter Score (NPS). 

Insights Delivery

• Familiar with the end-to-end process of the market research process. 

• Translate data to insights, create compelling stories and powerful synthesis of findings to drive high impact business decisions through insightful and actionable recommendations. 

• Actively drive issue-based analyses, build effective analytical presentations and consultative storytelling to clients and present to the clients including C-suite management in a straight-forward way. 

 Team Management 

• Inspiring the team and building good team culture with active engagement in driving team spirit. 

• Actively seek opportunities to create team diversity in background, opinion, and mindset. 

• Establish an open culture in which team members are challenged but treated with respect and rewarded as appropriate. 

• Good team resource management leading to on time delivery & meeting quality expectations. 

• Assess, manage and develop talents including setting performance objectives and provide on-going feedback. 

Reporting to the Managing Director, Business Development in Singapore, we are looking for someone to join the team in a leadership role to help support our business development activities in Singapore. Key Responsibilities include the following:

• Developing business with asset managers and asset owners across all aspects of asset servicing including fund administration, loan administration, custody, outsourcing, FX Overlay, banking & payments
• Working independently & owning the sales cycle from lead generation to closure of deals
• Create a prospect list and develop strategies to effectively engage those prospects
• Efficient use of Salesforce - log prospective clients, key influencers and logging of meeting notes
• Monitor competition by gathering current marketplace information on pricing, products and new products
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in Industry & Professional bodies
• Gather market insights and work closely with Product Development to ensure our offering is market leading.
• Communicate and collaborate with Line of Business Heads, Marketing and Operations team members
• Contribute to the team effort and work on special projects

Food Production Planning

• Craft sophisticated, high-end menus that showcase culinary creativity, exquisite presentation, and use of premium ingredients.
• Collaborate with chefs to develop unique signature dishes that embody
• luxury and exclusivity.
• Menu planning
• Collaborate with Guest chefs' promotions.
• Standard recipes with clear COG and production descriptions.
• Develop and maintain quality levels.
• Develop food specifications for Halal & all outlets.
• Develop brief description of all menu items as it relates to taste, texture and ingredients; show and tell for all items served.
• Ensuring adherence to budget and forecasting of food cost

Quality Assurance:

• Establish and maintain the highest standards of culinary excellence, ensuring a consistent and unparalleled dining experience.
• Conduct regular tastings and inspections to guarantee the quality and precision of every dish. Regular review of guest comments so that improvements can be driven in VOG
• Liaison between Food and Beverage departments and rest of hotel effective for guest experience.

Operational Precision:

• Streamline kitchen operations to reflect the precision and efficiency expected in luxury & large scale dining.
• Implement systems that uphold the seamless execution of culinary services in a multi-location luxury environment.

Raffles City Convention Centre:

• Supervise culinary department, delegating and assigning duties and responsibilities to the Executive Chef, Chief Steward and staff to ensure the accurate and timely production of all catering events.
• Evaluate changes in guest needs, the hotel’s guest mix, industry and competitive trends to recommend appropriate products, services and operational changes to ensure guest satisfaction, market dominance and financial returns.
• Develop daily, seasonal and special event menus designed to increase sales and enhance the guest experience.
• Meet with clients as needed to ensure total guest satisfaction.
• Establish and ensure adherence to all product quality, consistency, presentation, portioning.
• Direct and train staff on new food items and provide on-going monitoring to ensure comprehension.
• Design skills level training and development plans for all culinary team members.
• Supervise, assign duties and responsibilities to ensure proper kitchen and equipment maintenance, efficiency, storage, safety and sanitation in multiple kitchens and food service areas.
• Conduct regular safety, sanitation and general product and personnel inspections to ensure all hotel standards and state health regulations are met.
• Forecast labor expense and overseeing the scheduling of the culinary and stewarding staff to ensure both adequate staffing and budgeted labor costs.
• Recruit, interview, train, coach, praise, counsel and discipline in accordance to company standards.
• Ensure all necessary reports and forms are completed on time and filed in accordance with company standards.
• Conduct and participate in daily, weekly, monthly and quarterly meetings to ensure exceptional communication and adherence to all operational procedures and expectations.

Administration/Supervisory Activities

• Daily supervision of all kitchen areas.
• Reviewing daily reports as they relate to food and labour / food waste with immediate follow up where and when required.
• Daily spot checks on purchasing and receiving.
• Periodically participate in month end inventories.
• Budget planning and monitoring for adherence.

Goals And Objective Settings

• Assist to set departments targets and goals and lead the culinary team to achieve goals.
• Communicate effectively with the Quality Team on objectives and goals in order to improve food and event quality.
• Work with engineering department to improve functional operation of kitchens.
• Identify, experiment and implement new technology enhancements to improve work processes.

Personnel Training/Development

• Recruit, mentor, and inspire culinary talent for respective kitchens and stewarding management.
• Foster a culture of continuous improvement and refinement within the culinary teams, ensuring they embody the luxury brand ethos.
• All employees receive formal training necessary for them to perform this job.
• Cross-training is done wherever possible.

Supplier and Ingredient Selection

• Source and maintain relationships with exclusive suppliers of premium and rare ingredients.
• Work with Purchaing team to negotiate with suppliers to secure the finest products and maintain a distinct edge in the luxury culinary market.

Innovation in Luxury Culinary Trends:

• Stay at the forefront of global luxury culinary trends and innovations.
• Infuse creativity and uniqueness into menus, constantly pushing the boundaries of what is considered exceptional.

Brand Ambassadorship:

• Represent the culinary vision of the brand in media events, luxury showcases, and exclusive culinary experiences.
• Contribute to the overall luxury brand positioning through culinary excellence.

Executive / Senior Executive / Assistant Manager

Neuroscience Academic Clinical Programme (ACP) Secretariat, National Neuroscience Institute (NNI)

Our team is expanding and we are looking for a new member to join us!

WHO ARE WE:

About National Neuroscience Institute

The National Neuroscience Institute (NNI) is the national and regional specialist centre for conditions of the brain, spine, nerves and muscles. NNI offers treatment for over 20 subspecialties, including stroke, dementia, Parkinson’s disease, brain tumour and brain injury.

NNI operates out of two main campuses (Tan Tock Seng Hospital (TTSH) and Singapore General Hospital (SGH) and four partner hospitals (Changi General Hospital (CGH), KK Women's and Children's Hospital (KKH), Khoo Teck Puat Hospital (KTPH) and Sengkang General Hospital (SKH).

NNI is a member of the SingHealth Duke-NUS Academic Medical Centre.

About Neuroscience Academic Clinical Programme (ACP)

The Neuroscience ACP exemplifies the spirit of excellence and values of NNI in putting patients as our priority. Our mission and goals have always been built on the three pillars of strength to improve the lives of our patients through Patient Care, Education and Research. We have always been involved in academic activities and have a high level of interest in research.

Academic Medicine involves the entire body of NNI. Clinicians, scientists, nurses, allied health professionals, ancillary and administrative staff have a part to play in it. The introduction of the ACP is a major milestone in NNI’s journey of improving patient care and outcomes. With the formation of the Neuroscience ACP, we can now devote more resources to further achieve our mission of driving innovation in Care, Education and Research. The pursuit of our academic mission is primarily to improve patient care and to transform the delivery of care not only in Singapore but in the region.

About the role

As an integral part of Neuroscience ACP Secretariat, he/she will be supporting someof the following duties*:

*exact work portfolio will be regularly adjusted on a consultative manner, with consideration on individual capability, experience, personal interest and future aspiration

Grant Management

· Lead end-to-end grant management process, from grant application, budget management, to progress tracking and reporting

· Support on relevant legal matters such as contract management, MOU, etc.

· Provide support to strategic initiatives such as philanthropic engagements, external collaborations, etc.

Faculty Engagement and Development

· Facilitate faculty and non-faculty engagement and development

· Coordinate the end-to-end process for Academic Appointments, Promotions and Tenure

· Lead strategic outreach and mentorship programs

Drive Strategic Growth

· Drive growth of Neuroscience Innovation through initiatives such as culture building activities and events, strategic planning, program management, etc.

· Support the shaping and growth of Neuroscience Global Health

· Support adhoc strategic initiatives and special projects e.g. process improvements, digital transformation, etc.

WHO WE ARE LOOKING FOR:

Desirable attributes

· ‘People’ person: enjoy working with people of all background; open-minded

· Thrive in uncertainties: comfortable with being the ‘first person’ assigned to a strategic task, comfortable with setting Standard Operating Procedures (SOPs) vs. following available SOPs, prefer constantly evolving work vs. routine desk job

· Self-motivated: require minimal supervision, comfortable to proactively ask for support and guidance vs. expected to be told what to do

· Committed to drive positive change: aspire to contribute to the future of Healthcare, persistent in doing the right things

· Problem solver: goal oriented and view unforeseen challenges as an opportunity to learn and improve, resourceful and innovative

Skills required

• Bachelor degree with relevant working experience preferred (for more senior position); Entry-level candidates are welcome to apply (for entry-level position).
• Comfortable with technology; Proficient in digital tools such as Microsoft Office Suite, Adobe Suite, Tableau, Smartsheet and Canva highly preferred.
• Experience &/ certification in any of the following areas highly desirable: project management, change management, grant management, strategic planning, talent development, event planning, data analysis and visualisation

As a key and lead of this team based in Asia Pacific, you will be the product and business lead responsible for building out the B2B Travel business for Visa Commercial Solutions. This role includes forming and driving Visa's B2B Travel strategy and launching and prioritizing product capabilities, as well as engaging with key partners including Global Distribution System partners, airlines, hotels and other travel partners and enablers. Additionally, you will be part of the broader Visa B2B Travel team globally.

This is a unique opportunity to be part of a new team within Visa in AP, managing one of the company’s most important strategic product initiative globally. This role will report to Head of Large and Mid-Market segment in AP as well as secondarily, to the Global B2B Travel team.

Key responsibilities will include

• You will own and drive our B2B Travel segment strategy in Asia Pacific, starting with key markets before scaling and replicating across the region.
• The role will require you to collaborate with key partners both internal and external in executing Visa’s B2B Travel in the region, making key strategies, executing, optimizing portfolio as well as commercial arrangements.
• As such, you will work with market teams to develop and execute sales pipeline in B2B Travel in the region, introducing new B2B products and services as appropriate.
• Work closely with marketing, Global B2B Travel teams to evolve the Visa value proposition, products, and platforms globally to meet client/market needs in this ecosystem.
• Work closely with ecosystem players including airlines, hotels, aggregators, travel enablers, travel associations, GDS and others to ensure close engagement, update on trends, obtain industry feedback and opportunities.
• As the voice of the market and B2B Travel clients, you will need to provide feedback, develop product plans and collaborate with global B2B Travel product teams to prioritize and maintain product roadmap to drive future growth.
• Be a thought leader and champion of innovation by staying current with industry trends, representing Visa in B2B Travel forums and market activities as subject matter expert.

Reporting to the Vice President, Global Strategic Customers - Elevate, the mission of the Senior Director - APAC Strategic Engagements (Large Deal Pursuits) is to drive ServiceNow’s long-term revenue growth and profitability through larger and more strategic transactions across our Asia Pacific business. The leader will act as an in-region deal expert, responsible for driving end-to-end deal strategy, developing creative commercial structures, and leading complex negotiations for our most strategic deals. 

The Senior Director - APAC Strategic Engagements (Large Deal Pursuits) will help define and follow a consistent programmatic approach to help the regional sales organizations and cross-functional deal execution teams in APAC to close large, complex, and strategic deals.  The role will utilize collaborative account planning, out-quarter pipeline development, opportunity review cadences, deal coaching and choreography, and thought leadership, to maximize market opportunity and accelerate the sales cycle to close larger deals successfully. 

The Senior Director - APAC Strategic Engagements (Large Deal Pursuits) will be expert in the contractual aspects of ServiceNow’s business, and able to articulate value and structure long-term, complex, multi-product agreements to enable presentation of the right deal to the customer. 

The role also contributes to continuous improvement efforts for the Strategic Engagements team and participates in ServiceNow’s overall transformation effort to establish the best Enterprise salesforce in the industry. 

Priorities & Responsibilities 

• Drive large and complex strategic deals: validate and engage on opportunities where we intend to build > $10M+ NNACV opportunities, tracking deal progression, and escalating risks/needs to senior leaders as needed 

• Champion all collaborative, integrated GTM activities for our Strategic Accounts, including account planning sessions, strategic pursuits, WIN Forums, review cadences or other GTM activities 

• Drive big deal thinking and best practice sharing across the strategic engagements team (deal structures, operational opportunities, references and content on attractive themes like Digital Transformation or Artificial Intelligence) 

• In partnership with the Account Executive, serve as a primary point of contact for the Customer from deal qualification through close 

• Be the voice of the field sales to corporate to continually improve and ensure successful outcomes for our most strategic customers 

• Represent ServiceNow in senior customer facing roles as sponsor, strategist and negotiator 

Infopro Digital group is recruiting for a Head of Commercial Sales on a permanent basis to join Risk Global brand in Singapore or Hong Kong.

We are first a global company with 4,000+ employees and annual revenues of over half-a-billion dollars, with a presence in 18 countries. Through our market-leading brands, we serve five professional communities – risk and insurance, automotive aftermarket, construction, retail, and industrials – enabling our clients to make informed business decisions and create new opportunities.

Within Infopro Digital, we are also an entrepreneurial, 300-person team focused on the financial services industry, known collectively as Risk Global, with offices in Hong Kong, Lisbon, London, Nashville, New York and Singapore. Working at Infopro Digital’s Risk Global means being part of a company that has strong financial backing, while at the same time giving you the power to truly have an impact.

Risk Global is the preeminent industry source of research and data for financial services professionals interested in the transfer and management of risk. We deliver detailed insight and analysis on complex topics to senior professionals including the who’s who of the global capital markets. Our clients enjoy a competitive advantage in a highly competitive industry.

The Head of Commercial Sales, Asia will be responsible for driving targeted revenue growth across the region. They will manage and coach a team of sales professionals, and develop strategic relationships with clients to support revenue and product growth in our fastest growing market.

Based in Hong Kong the role will be responsible for growing revenue across our events and marketing services.  You are an action-oriented, results-driven, and credible commercial professional with a record of B2B sales, ideally in financial services. You will also bring inspiration, credibility and commercial awareness to the business and can think longer-term, while driving execution tactically and managing the balance between the two.  In your role, you will be managing a set of clients but you will also be working with your wider team of account managers/directors and business development managers to hit and exceed targeted revenue numbers. 

As Infopro Digital is an acquisitive company, further scope might be added to the role.

Key Accountabilities

• Setting and achieving sales targets for the region
• Developing and implementing sales strategies to increase market share and revenue
• Building and maintaining relationships with key clients and partners
• Recruiting, training, and managing a high-performing sales team
• Identifying and pursuing new business opportunities
• Providing regular sales reports and analysis to senior management
• Staying up-to-date with industry trends and market changes to inform sales strategies
• Collaborating with other departments, such as marketing and product development, to support revenue growth and product growth.

Structure and Size of Team

You will report to the Global Head of Sales with a dotted line to the Managing Director of Asia and manage a team of account directors, account managers and business development managers within the region. 

• Proven track record of success in sales leadership, with at least 8-10 years of experience in sales management, preferably in the APAC region.
• Natural leadership skills, including the ability to influence and motivate team members
• Deep domain expertise combined with an understanding of B2B information services models, including lead-generation, digital advertising, events (incl. conferences, awards, training, trade-shows), research, and data
• Proven commercial experience and strategic mind-set (strong business / commercial acumen as well as analytical capabilities)
• Ability to engage with clients, colleagues and multiple stakeholders, forming effective relationships;
• Can represent the brand and business externally, outward-facing role, with high levels of client and customer interaction
• Proven ability to meet or exceed sales targets
• Strong presentation and negotiation skills
• Able to identify growth areas in the short and long term as well as launch new products – demonstrate a track record in creating value
• A ‘rounded’ and highly-collaborative senior leader, with experience in a similar position, that leads by example and is willing to be hands on as appropriate
• Demonstrated ability to work collaboratively and within a global matrix organization: build strong relationships across teams, experience in leading teams, and working collaboratively to achieve objectives
• Proactive, curious, excellent communicator, problem-solver, high-energy, decisive, solutions-driven, results-oriented

• 20 days of Annual Leave
• Life Insurance coverage upon completion of probation
• Medical insurance coverage upon completion of probation
• 14 weeks of maternity leave
• 5 days of paternity leave
• A day off for your birthday

Learn more about us

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities.

Infopro Digital connects professional communities.

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, decision makers make informed decisions and companies develop their business and performance in a sustainable way.

Equal Opportunities

In accordance with our Code of Conduct Policy, we provide equal opportunities to any employee or job applicant and do not discriminate either directly or indirectly because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or any other characteristic or activity protected by law.

To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications. We would therefore be grateful if you would complete the questions on this form. This information will be collected anonymously.

All information is treated in confidence and will not be seen by employees directly involved in the hiring process. The information will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same whether or not they provide this information. Thank you for your assistance.

#INDPREM

A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Medicine, Humanities, Arts, & Social Sciences, and Graduate colleges. Sitting within NTU, NTU Entrepreneurship Academy (NTUpreneur) provides entrepreneurship education within the University and the region.

The Asst. Manager, Overseas Entrepreneurship Programme (OEP) will manage and implement the operations of the global placement in NTUpreneur’s Undergraduate’s OEP. The responsibilities include engaging the overseas internship placement consultants; maintaining oversight of programme for compliance, quality, management and reporting purposes; facilitate to support the development of new startup partners in China to offer internship opportunities; support collaboration with key government agencies like Enterprise Singapore and EDB to promote collaboration and coordinate OEP outreach in conjunction with other undergraduate offerings in NTUpreneur to schools in NTU.

The incumbent will facilitate to ensure students receive a comprehensive and holistic entrepreneurship education by closely collaborating with the Undergraduate for Minor in Entrepreneurship and Second Major in Entrepreneurship programmes and Outreach teams.

1. Implement and manage the global placement operations of the OEP including oversight of global OEP representatives

2. Execute marketing and OEP Alumni Engagement Initatives

• Oversee the production of OEP’s marketing collaterals and execute strategies to encourage students’ participation  and ensure materials present a consistent message of OEP as part of NTUpreneur’s Undergraduate programme.
• Strengthen the network with past and present OEP participants. Plan and coordinate outreach events, student workshops and OEP Alumni activities in conjunction with the MiE/SMiE (Minor in Entrepreneurship and Second Major in Entrepreneurship) team as part of NTUpreneur student engagement
• Collaborate with the outreach and MiE/SMiE teams in marketing and alumni engagement initiatives
• Engage various colleges and schools in NTU to increase awareness of OEP, MiE, and SMiE.  

3. Contribute the planning and the execution of OEP to ensure a holistic and comprehensive entrepreneurship education

• Ensure that OEP is part of a holistic and comprehensive entrepreneurship education where students also enrol for the MiE or SMiE and co-curricular activities.
• Work closely and collaboratively with the leads of MiE/ SMiE and outreach to achieve NTUpreneur’s entrepreneurship educational mission.

4. Provide support to maintain good relations and effective partnerships with stakeholders and  government institution

• Provide support to maintain good relations between NTUpreneur’s OEP and key government funding agencies
• Facilitate to develop partnership with government agencies to engage startup ecosystems overseas.
• Support the collation of reports for OEP team when needed by government ministries and statutory boards.

Job Requirements

• A Bachelor degree in any discipline
• Strong understanding of the education approach to entrepreneurship is essential
• Good understanding of the startup ecosystem and overseas startup landscape
• Good understanding of the startup founder’s mindset, the startup journey in its scale and operations and the capability gaps in scaling up
• Chinese language proficiency, for communications with Chinese counterparts and students
• Experience in Institutes of Higher Education or its equivalent
• Experience in working in or with startups, VCs, accelerators or incubators, and experience in dealing with government agencies, foreign trade missions and embassies
• Good command of written and spoken English
• Good communication skills and ability to engage senior company management
• Highly driven and willingness to work in a fast-paced environment
• Willingness to collaborate with other teams in NTUpreneur to ensure a holistic and comprehensive entrepreneurship education
• Willingness to provide mentorship and guidance and enjoy working with young audience

Reporting to Medical Director (MD), the Director of Nursing provides positive leadership and effective management of the Nursing Department and other functions designated by the CEO/ MD, ensure a high level of professionalism and cost-efficient nursing service throughout DPH and participate in the planning of new future advancement.

Job Responsibilities:

Lead and Manage

• Organize and develop the nursing department, its system and its staff to a high degree of professionalism
• Ensure accurate monitoring of staffing levels to match hospice activity with appropriate staff, utilizing an effective combination of permanent and contract staff
• Ensure that provision of effective recruitment programme in line with the budget
• Ensure regular review of practice and level of service provided by the department and update relevant policy accordingly
• Monitor and develop the nursing quality by actively participate in Quality Improvement programmes
• Collaborate closely with other Leads for continuing improvement and compliance
• Monitor and review budgets
• Monitor manpower and staffing matters

Education

• Participate in In-service programmes
• Participate in patient / family health education programmes

Staff Support

• Resolve conflicts, seeking help when required
• Provide staff with emotional and situational support

Research

• Encourage and Supervise Nursing Staff Research

Job Requirements:

• Recognised Basic Degree in Nursing
• Registered Nurse with Singapore Nursing Board (SNB) with at least 5 years of experience in Senior Nursing Management
• Gerontology, Oncology Care or Palliative Care trained (preferred)
• Experience in Nursing Administration / Leadership Role at least 2 years (preferred)
• Experience in Quality Improvement (preferred)
• Experience in Training and Research (preferred)
• Mature, dynamic and self-motivated
• Possesses excellent communication and interpersonal skills, self-directed with the ability to work with little supervision
• Compiles with accepted professional standards and practices
• Possesses good references from employers and /or professional peers, flexible and cooperative in fulfilling all obligations

Reporting to Chief Executive Officer, the Assistant Director of Community Engagement focuses on driving DPH’s mission through strategic initiatives in building and nurturing a specific community around DPH, fundraising, event management and sponsorship. The work revolves around creating shared purpose for the specific groups to interact, share ideas, support, contribute and advocate for DPH’s mission. This includes strategies to involve the community in the charity's activities.

Responsibilities:

Strategic Fundraising and Outreach Engagement

• Works closely with the CEO and members of Executive Team to plan and execute a comprehensive strategic outreach engagement and activation plan
• Meets established fundraising and outreach goals, understanding the critical role that supporter participation plays in ensuring the success of DPH
• Develop an overarching strategy that includes appropriate communications, marketing, supporter cultivation, personal contact, effective solicitation, and ongoing relationship
• Directs the major fundraising initiatives, including special events, individual giving, major gifts, planned giving, grants

New Donor/Donor Management

• Initiates and maintains contact with major donors, building meaningful relationships
• Conducts independent research, to identify, recruit and activate prospective supporters

Market Trends and Best Practices

• Stay current with national and other work and research on the areas of non-profit engagement and community activation

Others

• Serves on the executive leadership team (ET)
• Works closely with the Fundraising and Communications & Outreach Committees
• Works closely with Finance, Clinical, Operations and HR to ensures the proper receiving, allocating, recording, acknowledging, and meaningful use of all gifts
• Assists with other duties as assigned by the CEO

Requirements:

• Bachelor’s degree in Business, Marketing, Mass Communications or related field
• Minimum of 10 years of relevant work experience, with at least 5 years in senior managerial capacity
• Professional experience working with diverse staff and a history of productive and dynamic team work
• An authentic desire to elevate DPH and to embrace/advance its mission
• Extensive experience in fundraising strategies and event planning, including demonstrated success in securing financial support.
• Outstanding communication skills, both oral and written, and superior interpersonal and intuitive skills in connecting with various audiences
• Ability to manage/oversee special events with an eye towards helping supporters to connect at a deeper level
• Ability to provide meaningful, productive engagement opportunities for volunteers assisting with the advancement initiatives
• Skilled problem-solver and critical, strategic thinker who will meet challenges with creative and effective solutions
• Familiarity with regulations as they relate to philanthropic giving and industry accounting and reporting standards
• Ability to work in teams during typical office hours, with occasional evening and weekend work

Deputy Director, co11ab

About co11ab

co11ab is a BioMedtech incubator, established jointly between the Nanyang Technological University, Singapore (NTU Singapore), the Agency for Science, Technology, and Research (A*STAR), and the National Healthcare Group (NHG). Co11ab’s mission is to nurture and support the translational development of biomedical technologies by incubating early stage spin-outs and facilitating their development into more established ventures. co11ab is physically located in Clinical Sciences Building, Lee Kong Chian School of Medicine, NTU Novena Campus. Co11ab is directed by the Executive Director, assisted in day-to-day administration by an Administrative Team of four persons, the most senior of these being the Deputy Director, and these are in turn supported by the admin infrastructure of NTU’s Lee Kong Chian School of Medicine.

Responsibilities

The Deputy Director will (a) assist the Executive Director (ED) and (b) oversee the Administration Team to deliver the day-to- day operations of co11ab, as directed by the ED, and (c) execute the Business Development function within the Administration Team, tasked with building a pipeline of new members and helping to drive development of resident members.

Identify and engage members of the highest quality:

• The DD will scout the local ecosystem for the most promising fledgling ventures and partners to which co11ab can add value, and conversely companies and partners that will add value to co11ab, helping it establish itself as a premier incubator/accelerator.

Drive development of member businesses:

• The DD will accelerate the development of member businesses, by helping them e.g., expand their network, build management, advisory and board teams, attract venture funding, form collaborations and strike corporate deals. In doing so the DD will work closely with venture building VCs, university Technology Transfer Offices (TTOs), co11ab’s partners and a broad personal network.

• Execute the Business Development function within the Admin Team, providing co11ab with a steady stream of high-quality fledgling ventures and helping drive their development, enabling them to graduate from co11ab on a surer footing

• Assist the ED in start-up/project selection, financing and monitoring

• Assist the ED to put in place programmes, events and commercialization activities.

• Attend internal and external forums/meetings/committees, serving as point of contact and champion for co11ab

Supervise co11ab’s Admin Team:

• DD is the senior assistant to the ED in the daily operation co11ab.

• DD will supervise the Administration Team (i.e., the functions of Facility Operations and Finance; Safety and Facilities; Events and Outreach; and Assistant Executive) in executing their assignments, under the direction of the ED.

Requirements

• PhD in life sciences, physical sciences or engineering with relevant experience, or Bachelors’ degree in entrepreneurship, business or marketing.

• Deep understanding of biomedical innovation cycle and entrepreneurship

• Understanding of translational development of biomedical assets including therapeutics, diagnostics, and medical devices

• Familiarity with Singapore’s biomedical start up ecosystem

• Minimum 10 years in a biomedical startup/technology transfer/venture building/innovation management

• Real world entrepreneurial experience in e.g., starting companies, raising capital, operating businesses, managing IP, business development, project management and M&A required

• Demonstrable team management skills with strong track record of building and leading effective teams

• Excellent verbal and written skills, and ability to communicate effectively with stakeholders of varied backgrounds

• Mission oriented and team player

• Strong EQ with ability to build rapport with diverse stakeholders

• Ability to adapt to changing priorities

• Self-motivated and independent

• Organized and detail-focused

·       Prepare/ review Management Accounts, customized reporting packages, Statutory Accounts

·       Prepare/ review monthly payroll and other expense disbursements, as well as year-end remuneration returns and tax clearance

·       Prepare/ review GST returns, corporate tax return, withholding tax and COR

·       Prepare/ review administrative/ payment processing

·       Liaise with auditors and regulators, answering queries of behalf of clients

·       Responsible for billings, fee negotiations and recovery for each client engagement

·       To set and manage the deadlines of the portfolios of clients in accordance with the agreed calendar defined for each client

·       Provide excellent client service and ensure deliverables timelines are met.

·       Monitor and control the workload of the team

·       Communicate effectively with the team to ensure they are aware of deadlines and expectations in terms of timing

·       Identify training needs and opportunities within the team.

·       Ensure that Ocorian policy and procedure are adhered to

·       Review current process flow for improvements and assist in the implementation of recommendations

·       Identify problems and issues and apply problem solving skills to provide solutions

·       Participate in new client prospects meetings, when required, and the subsequent onboarding process.

·       And any other such duties that might be reasonably required for this role

·       Your job scope of job may be revised at the discretion of the Company according to the needs of the business.

#LI-DL1

Maker Lab

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Art Director

12 Months Fixed Term Contract

We are looking for a Senior Art Director to work with our leading technology client as we support the growth of their product by working closely with their brand and creative team across APAC.  We’re looking for a seasoned, creative professional who understands how to bring surprise and delight to a customer’s experience that drives both interest and advocacy. This person has great ideas, a strong sense of graphic style, a deep ability with multi-touch direct marketing and a talent for telling powerful visual stories. 

As an experienced creative professional, you will play a pivotal role in shaping visually stunning experiences that captivate and engage the client’s audience. From the initial concept to the final delivery, your creativity will be infused into every customer journey touchpoint.

*Please share with us your portfolio to be considered for the role.

Role: 

• Spearhead world-class creative thinking and art direction across various customer experience projects.
• Develop visually impactful and scalable experiences for client prospects, bringing the brand's personality to life.
• Possess a robust understanding of B2B technology and communication dynamics within large-scale organisations.
• Combine insights from consumer brand marketing with an understanding of emotional drivers influencing purchase decisions.
• Demonstrate empathy and creative adaptability to cater to regional cultural nuances within a global audience.
• Translate marketing objectives into compelling visual communication and experiences, ensuring flawless execution.
• Conduct creative reviews (with internal marketers and creative agency partners), troubleshoot, and adeptly manage feedback from stakeholders across the organisation.
• Embrace data-driven insights and metrics to gauge creative efficacy, refining communication strategies accordingly.
• Collaborate closely with the client Brand team to oversee projects from concept to production delivery.

You:

• 8+ years of experience creating awesome work for top brands, preferably with a mix of in-house and agency creative production experience
• Demonstrate a proven track record with award-winning creative contributions, ideally recognised by prestigious entities such as DMA, Effie, D&AD, or similar effectiveness awards.
• Showcase extensive experience working with tech and B2B brands. Bonus points for exposure to lifestyle or experience-focused brands.
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• You’re a graphic design enthusiast and interactive media advocate and, not tied to specific creative and execution formats, able to execute design work across all mediums.
• A multi-faceted designer who knows your Adobe Creative Suite well, and you’re happy to bounce between all kinds of software (Photoshop, Illustrator, After Effects and Premiere), depending on the occasion. 
• Deep understanding and appreciation of visual storytelling, direct marketing, and concept-driven high-touch experiences.
• Exhibit comfort and proficiency in both short-form (social, print, OOH) and long-form (film) visual storytelling.
• You don’t just consider yourself a great designer but also an amazing creative. You love coming up with ideas as much as you love spending time crafting them!

• A sharp-eyed, detail-oriented and good design ambassador. You have a strong sense of layout, colour, composition and type

• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Job Title: BUSINESS DEVELOPMENT (BD) DIRECTOR

Department: BUSINESS DEVELOPMENT/COMMERCIAL

Location: SINGAPORE

Reporting to: GLOBAL HEAD OF BUSINESS DEVELOPMENT – PRIVATE CLIENTS

Purpose of the Job

Ocorian’s Private Client BD team builds and manages relationships with HNW, UNW individuals and Family Offices as well as intermediaries and other third parties. All BD activity aligns with Ocorian’s objectives, values and policies and is compliant with external regulatory requirements.

The Private Client BD Director  (Singapore) is a senior, strategic position responsible for generating new business and revenue across Singapore and wider APAC market working closely with the Private Clients, Global Head of BD, Regional Head, client facing teams and the broader Ocorian BD team. The role’s core objective is to identify, develop and implement business development initiatives and campaigns to introduce new clients to Ocorian and cross/up sell to our current client base.

The successful candidate will be based in Singapore, is a self-starter with a mature and established intermediary network as well as direct client relationships with potential new business opportunities. 

Main Responsibilities

BD activity

• Identify and target attractive Private Client market and client segments in Private Clients buying hubs,  specifically Singapore (but also wider APAC region), focusing on long-term client relationships and profitable revenue generation
• Develop and implement cross-sell initiatives across all Ocorian service lines to drive new sales from existing clients and increase revenue within the Private Client base
• Develop and manage Private Client intermediary and third-party service provider relationships to increase referrals
• Advise on strategic initiatives including product development and acquisitions, as required

BD targets and pipeline management

• Achieve and exceed personal BD targets
• Manage opportunities from inception through the sales cycle to onboarding and won-live
• Maintain BD pipeline information, call reports, proposal templates, service / fee proposals and related financial analysis
• Ensure that the Salesforce CRM system is updated with all contact and activity data

Market profile

• Build Ocorian’s market position to generate quality sales leads via:
  • Attendance and participation at industry events
  • Ocorian hosted events
  • Thought leadership articles, press releases, client newsletters etc

We are looking for a talented Strategy Director to lead our Social Media department within the 1000heads APAC region. You will work independently leading and creating social strategies that are in line with the agency’s social transformation belief and process. You will work closely with a whole host of departmental specialists, from Creative Technology, to Design, to Production to deliver transformational social-first work for our clients. 

The 1000heads Social Media team is a proud, powerful collective of social media obsessives, driven by the desire to drive kick-ass social conversation around some of the world’s most impressive brands. The social team is currently a team of 5 with the goal of expanding further across APAC. You’ll oversee this team and work with our new hires potentially in Singapore, Kuala Lumpur and Japan to be set up for success.

Role

• You’ll drive best-in-class social strategies grounded in driving conversation, building and leading innovating programs, and ideating award-worth campaign initiatives.
• You will lead a team of social media managers and will contribute and manage the overall success of the team who work with some of the world's top brands across a variety of industries, such as Google, Lenovo, Ancestry and more.
• You will be a key client contact and a leadership face for senior clients.
• You’ll be responsible for the oversight for the communities and social channels for our clients. As well as overseeing the team’s smooth delivery of editorial calendars and managing the day-to-day execution of all social channels, including moderation and daily engagement responses at the scale of millions.
• As it makes sense, you will be required to manage social communities and channels yourself (as part of onboarding new clients or to cover for the team when needed).
• Developing best in class processes and workflows will be pivotal in this new role, and you will lead the team in establishing ways of working
• Strategically feeding in to reporting on a monthly, quarterly and bi-annual reports to senior stakeholders, a right brain + left brain social expert
• Inspiring the team and making sure your department is at the forefront of innovation and trends from a social, client and overall perspective. Ensuring these trends are fed into the work as much as possible - both within the department and at an agency level.

• Track-record in social marketing in an agency or brand environment, with 7+ years’ experience
• Big thinker/visionary who is an expert in in delivering social strategies in slides and presentations
• Great presentation skills
• Native on social media trends, platform capabilities, best practices
• Proficiency with social listening & analysis tools to train the team up
• Management experience of 2+ direct reports
• Ability to straddle strategic execution and a solid understanding of execution fundamentals; not afraid to get stuck in when the work demands it
• Knowledge and expertise supporting and creating social campaigns supporting overall marketing initiatives from both an organic and paid media perspective
• An excellent writer with a knack for social copywriting and editorial
• Experience with an influencer program and social ads would be useful
  
  
  

Characteristics

• An intrapreneurial mindset with a can-do attitude. a self starter.
• Excellent leadership skills.
• Passionate and proactive team player.
• Flexibility and adaptability to changing workloads and brand styles.
• Exceptional interpersonal and communication skills.
• Meticulous attention to detail and a passion for problem-solving.
• Ability to juggle priorities and thrive in a fast-paced and demanding environment

This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you may be required to get involved in other and reasonable ad hoc projects.

About 1000heads

1000heads is a social transformation company that helps global brands adapt to rapid shifts in media, technology, and culture. We provide social-first data, insights, strategic consultancy, and creative services to clients worldwide, including Google, Intel, Diageo, Lenovo, Ancestry, Isuzu, and UNIQLO. With offices worldwide, including New York City, Los Angeles, London, Berlin, Sydney, and Melbourne, we're at the forefront of innovation.

At 1000heads, we are committed to fostering an inclusive environment that celebrates diversity. We believe that diversity within our team generates better ideas, creativity, understanding, and respect. We welcome applicants of all backgrounds.

For more information on 1000heads, visit www.1000heads.com