JOB SCOPE

Summary of Job Responsibilities

DevOps is responsible for integrating developer experience, infrastructure and technology operations support to enhance software development and deliver solutions inclusive of gaming related systems to achieve Sands business objectives.

Job Responsibilities

The primary responsibility of the Director of DevOps is to oversee the technology providing infrastructure, security, administration, configuration, troubleshooting, automation and security analysis of solutions within Sands.

The DevOps function will deploy and support cloud and on-premises infrastructure and services to meet the requirements of business or IT initiatives. The team will develop, maintain and execute infrastructure as code scripts and playbooks to automate deployment and maintenance tasks to ensure the availability, reliability, and efficient operation of the enterprise systems.

The Director will identify the optimal cloud-based solutions, ensure best practice security measures are applied to the solutions, and troubleshoot complex issues through root cause analysis. The position demands someone who is highly technically competent, detail oriented, and driven to stay current with evolving technologies.

In this role, the Director will be responsible for managing the team of DevOps Engineers, and AppSec Engineers responsible for overall technical security posture of developed applications and infrastructure.

The DevOps team will work closely with the Corp IT and Corp Cyber Security leadership in coordinating the strategy, architecture and security initiatives and all auditing activities across all team activities. A key part of the position is supporting compliance efforts related to secure SDLC processes and infrastructure

All duties are to be performed in accordance with departmental and Sands’ policies, practices, and procedures.

JOB REQUIREMENTS

Education & Certification

• Bachelor's degree required.

Eligibility

• Evidence of right to work in local jurisdiction (Singapore)
• Ability to obtain jurisdictional gaming license as required (GRA)

Years of Experience

• 10-15 years of relevant work experience

Communication Skills

• Ability to effectively communicate with both technical and non-technical peers and business stakeholders, as well as executive level management.
• Ability to communicate clearly in a multicultural, multinational environment and in cross-functional matrixed teams.
• Exceptional verbal and written communication skills
• Ability to read Chinese a plus.
• Presentation skills and an ability to engage audiences at the highest levels of the organization.

Business Acumen and Analytical Skills

• Understanding of business processes and basic corporate finance, management, and accounting principles
• Deep understanding of hospitality and gaming business processes and compliance constraints
• Demonstrates strategic thinking in a highly complex environment.
• Exceptional analytical, statistical, quantitative, and deduction skills
• Leads, influences, and mentor’s others.
• Demonstrates pragmatic judgment.

Behavioral Traits

• Strategic leadership abilities
• Excellent interpersonal skills
• Demonstrates a strong attention to detail.
• Ability to build relationships and work well across functions.
• Ability to work independently, self-manage, and engage collaboratively with a team.
• Demonstrates the capacity to manage changing priorities and ambiguity.
• Establishes goals, monitors progress toward them, and ultimately achieves these goals.
• Retains objectivity and proper understanding of a problem or situation when placed under conditions of stress.
• Willingness to travel internationally.

Security and Privacy

• Knowledge of secure coding best practices and security framework standards: NIST, COBIT, ISO.
• Experience architecting solutions that comply with compliance regulations such as: PCI, GLBA, SOX, Basel III
• Experience implementing controls for privacy legislation such as: HIPAA, COPPA, FCRA, GLB and GDPR

Technology Skills Requirements

• Proven experience of leading DevOps and DevSecOps groups
• Experience in cloud based containerized environments (Kubernetes, Docker)
• Deep technical experience of securing, monitoring and maintaining infrastructure for in-house developed applications
• Knowledge of 3rd party library security scanning, static code scanning, code hygiene, dynamic code scanning,
• Knowledge of container security, AWS EKS, Azure AKS, Helm
• Knowledge of IAM, cloud trail, guard duty, WAF, SDLC practices, basic scripting skills
• Experience with common programming and scripting languages, such as Golang, Ruby, C/C++, C#, Python, JavaScript, Bash
• Latent desire and/or curiosity in related domain like software development, front-end engineering, security or project management
• Familiar with designing solutions to complex technical issues and working with other technology or cyber security experts, including architects and vendors.
• Resolves any technical problems discovered by DevOps, development, or testers and any internal clients.
• Provide deep subject matter expertise across multiple disciplines including IT infrastructure, security, business application and system integration.
• Familiar with cloud offerings including, but not limited to, Alibaba, Amazon Web Services, Azure, and Google Cloud Platform.
• Knowledge of Agile software development principles, Continuous Integration and Deployment (CICD), and DevOps
• Knowledge of software vulnerabilities and remediation (OWASP/SANS CWE)
• Experience implementing identity strategies and application integrations including LDAP, Kerberos, SAML, OAuth, OpenID Connect
• Experience in developing secure Integration APIs, GraphQL and deployment on API Gateways such as Azure APIM GW, MuleSoft API GW etc.
• Ability to perform technical due diligence on platforms and solutions when limited or no documentation is available.
• Ability to grasp wide range of technologies from IOT, Edge, Datacenter, and cloud to offer solutions.

• Degree qualified with more than 12 years relevant investment/ M&A experience gained in private equityor venture capitalinvesting
• Interest and passionfor the technology and the start-up ecosystem
• Some exposure to agri food tech sector is required

Our client is an established asset management group who is now in an expansion mode with promising growth potential. The group is working on raising third-party capital and is hiring the below role to strengthen its marketing reach and capabilities.

For this role as the Director – Investment (Co-Investments), you will report to the Head of the Investments. You will be working closely within the Investment team, and also with the investment team at the HQ to execute co-investments. These will initially be in agri-food tech sector, with scope to expand to other sectors in the next 2-3 years.

Responsibilities

• Lead sourcing, analysis, and execution of co-investments, with a focus on the Asia Pacific region.
• Manage negotiation process – including term sheet negotiations, deal structuring, investment agreements.
• Drive active engagement with portfolio companies with a goal to create value for the portfolio.
• Build proprietary network with industry partners, start up founders, investors, potential LPs.
• Create an investment process and decision-making framework to scale the firm’s co-investments business. Contribute to product development, investor relation and fund-raising efforts.

Ideal Candidate

• Has a strong academic background. Degree qualified with more than 12 years relevant investment/ M&A experience gained in private equityor venture capitalinvesting
• Interest and passionfor the technology and the start-up ecosystem
• Ability to workindependently as part of a smallteam, and to manage multiple tasks and assignments.
• Resourceful and has strongbusiness acumen.
• Proven abilityto communicate effectively and influence outcomes, both orally and in writing
• Familiar with and committedto the Asia Pacific region.

Please include your terms sheets in your cvs.

Selling pts:

• The co has an established brand name with lots of growth potential. It is backed by an international and established investment firm.
• This role allows for excellent learning exposure and opportunity to interact with various stakeholders including senior management in a flat organisation-structured environment
• The firm allows for a hybrid work arrangement.

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:
CAP Consulting (EA license: 14C7175)
Caroline Poh (EA Registration: R1105649)
Date ad is posted - 25 January 2024

Role Responsibilities

RESPONSIBILITIES
Business Efficiency and Performance Measurement

· Responsible for monthly Business efficiency tracking & reporting to CCIB COO. Ensuring discipline and due process for timely delivery against performance targets through effective & regular engagement with business COO’s.

· Provide regular accurate updates to CCIB COO MT on business and productivity performance; ensure that issues are escalated in a timely fashion, with clear actions with timelines and ownership to remedy such escalations are agreed and close accordingly.

· Drive Cost transparency initiative to align cost and insights between financial reporting and Client Journey / Product pillars

· Coordinate the budget forecasting and planning cycle’s in line with timeline as defined by Group Finance & our business partners

· Co-ordinate timely review of cost performance and delivery of saves against Corporate Plan

· Monitor real time insights for efficiency, distribution, stress indicators, productivity, utilisation and capacity.

Business Initiatives and Implementation

· Act as a conduit between all key stakeholders to ensure that our strategic agenda is delivered effectively despite potentially conflicting agendas & priorities of our stakeholders.

· Effectively communicate strategic agenda, and progress through regular face to face engagement & timely communication (e.g. via email, steering committees, business forums & project updates)

· Drive delivery of Business MI, Aligning MI to key scorecard metrics,S25 metrics, clients outcomes, big blocks requirements across CCIB

· Assisting with management reviews, performance updates for various forums and stakeholders represented by COO CCIB & EA

· Supporting discussions and decision-making at various forums / committees attended by COO CCIB & EA

· Support in identifying, designing & implementation of continuous improvement opportunities – constant adaptation to clients’ changing needs; focus on efficiency and productivity; and ongoing investments in our core capabilities where appropriate.

· Track, follow up and manage the team activities to a successful delivery including support on the management of actions from “Operation MT” (OMT) Track business initiatives / projects on behalf of the Line Manager

· Provide inputs to the development of end-to-end scalable infrastructure and processes to execute business processes.

· Gather reports, presentations, papers, and review material to support discussions and decision making at various forums, mainly for Group MT, PGC’s, OMT, Board Risk Committees (BRC), Group Risk Committee (GRC),

· Group Financial Crime Risk Committee (GFCRC), etc. This will involve consolidating and integrating material from various sources and ensuring the final output is fit for purpose and aligned with the requirements

· Coordinate and support business engagements or ad-hoc requirements with other teams / partners in the Bank and external parties (i.e. consultants, vendors, auditors, regulators, clients, media/publications, etc).

· Responsible for communications and internal marketing of events, highlights, key success metrics, deals, pipelines and other significant events.

· Building strong, influential & trusted stakeholder relationships at all levels; with focus on senior group level stakeholders across CCIB and functions

Regulatory & Business Conduct

· Create a climate where risk issues are surfaced without fear and resolved as part of our culture.

· Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the group’s ability to remain within risk appetite.

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Global CCIB MT, CCIB COO & EA MT

· CJ leads across CCIB businesses – Group / Region / Country

· Ops MT & GBS MT

· Functional Partners in Finance, HR, Legal, Compliance, Corp Affairs, Brand & Marketing teams

Our Ideal Candidate

· 12+ years of experience in Technology and Banking domain

· Possess good Business Acumen, sound understanding of Financial and Cost Management

· Sound knowledge in change management and process improvement methodologies, drive execution

· Good understanding of Business Analysis, Business Management and Business consulting, etc.

· Adept in managing risk, people and processes

· Effective c-suite stakeholders engagement

· Excellent verbal, presentation and written communication skills

Role Specific Technical Competencies

· Manage Conduct

· Manage Risk

· Performance Metrics

· Business Facilitation

· Manage Change

· Business Governance & Support

· Strategy & Business Model

· MS Powerpoint

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Role Responsibilities

RESPONSIBILITIES
Business Efficiency and Performance Measurement

· Responsible for monthly Business efficiency tracking & reporting to CCIB COO. Ensuring discipline and due process for timely delivery against performance targets through effective & regular engagement with business COO’s.

· Provide regular accurate updates to CCIB COO MT on business and productivity performance; ensure that issues are escalated in a timely fashion, with clear actions with timelines and ownership to remedy such escalations are agreed and close accordingly.

· Drive Cost transparency initiative to align cost and insights between financial reporting and Client Journey / Product pillars

· Coordinate the budget forecasting and planning cycle’s in line with timeline as defined by Group Finance & our business partners

· Co-ordinate timely review of cost performance and delivery of saves against Corporate Plan

· Monitor real time insights for efficiency, distribution, stress indicators, productivity, utilisation and capacity.

Business Initiatives and Implementation

· Act as a conduit between all key stakeholders to ensure that our strategic agenda is delivered effectively despite potentially conflicting agendas & priorities of our stakeholders.

· Effectively communicate strategic agenda, and progress through regular face to face engagement & timely communication (e.g. via email, steering committees, business forums & project updates)

· Drive delivery of Business MI, Aligning MI to key scorecard metrics,S25 metrics, clients outcomes, big blocks requirements across CCIB

· Assisting with management reviews, performance updates for various forums and stakeholders represented by COO CCIB & EA

· Supporting discussions and decision-making at various forums / committees attended by COO CCIB & EA

· Support in identifying, designing & implementation of continuous improvement opportunities – constant adaptation to clients’ changing needs; focus on efficiency and productivity; and ongoing investments in our core capabilities where appropriate.

· Track, follow up and manage the team activities to a successful delivery including support on the management of actions from “Operation MT” (OMT) Track business initiatives / projects on behalf of the Line Manager

· Provide inputs to the development of end-to-end scalable infrastructure and processes to execute business processes.

· Gather reports, presentations, papers, and review material to support discussions and decision making at various forums, mainly for Group MT, PGC’s, OMT, Board Risk Committees (BRC), Group Risk Committee (GRC),

· Group Financial Crime Risk Committee (GFCRC), etc. This will involve consolidating and integrating material from various sources and ensuring the final output is fit for purpose and aligned with the requirements

· Coordinate and support business engagements or ad-hoc requirements with other teams / partners in the Bank and external parties (i.e. consultants, vendors, auditors, regulators, clients, media/publications, etc).

· Responsible for communications and internal marketing of events, highlights, key success metrics, deals, pipelines and other significant events.

· Building strong, influential & trusted stakeholder relationships at all levels; with focus on senior group level stakeholders across CCIB and functions

Regulatory & Business Conduct

· Create a climate where risk issues are surfaced without fear and resolved as part of our culture.

· Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the group’s ability to remain within risk appetite.

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Global CCIB MT, CCIB COO & EA MT

· CJ leads across CCIB businesses – Group / Region / Country

· Ops MT & GBS MT

· Functional Partners in Finance, HR, Legal, Compliance, Corp Affairs, Brand & Marketing teams

Our Ideal Candidate

· 12+ years of experience in Technology and Banking domain

· Possess good Business Acumen, sound understanding of Financial and Cost Management

· Sound knowledge in change management and process improvement methodologies, drive execution

· Good understanding of Business Analysis, Business Management and Business consulting, etc.

· Adept in managing risk, people and processes

· Effective c-suite stakeholders engagement

· Excellent verbal, presentation and written communication skills

Role Specific Technical Competencies

· Manage Conduct

· Manage Risk

· Performance Metrics

· Business Facilitation

· Manage Change

· Business Governance & Support

· Strategy & Business Model

· MS Powerpoint

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Scope

Reporting to Deputy HOD Operations, you are expected to identify areas of improvements in these programmes, implements quality control measures and develops information materials for distribution to clients and volunteers, at HQ and on-site.

Main Job Role:

1. Plan and develop Tri Love Elderly (TLE) Programmes and Operations
2. New TLE Programme Development (involving volunteers) on site
3. Community Outreach and Engagement
4. Stakeholder Relationship (Internal and External)

Key duties and responsibilities:

• Manage the day to day Tri Love Elderly (TLE) programme operations at the assigned work site and ensure that it runs smoothly and efficiently
• To plan and develop the Tri Love Elderly (TLE) operations of daily programmes and ad hoc activities such as excursion, visit to nursing homes etc.
• To develop new TLE programme and activities and coordinate the deployment of volunteers to support programme operations on site
• To collaborate with external agencies and work partners for community outreach and engagement activities
• To participate in and support cross-department events such as volunteer appreciation, fundraising events etc.

Pre-requisites:

General:

1. O/A Levels or Diploma or Degree holders in any discipline
2. Effectively bilingual (English and Chinese)
3. Good communicator
4. Flexible and adaptable to change
5. Team player

Technical

1. Proficient in Microsoft Office
2. Possess 2-3 years’ work experience in social services or customer service

Responsibities

• Support the activities of special needs students and/or child in the Centre.
• Support and supervise the student's activities in the Centre and engage them actively during the SCC operating hours.
• Assist to upkeep and maintain the SCC facility.
• Support and work with the Centre Supervisor for the smooth operations of the Centre
• Assist the Supervisor and management in meeting the student enrolment targets and profit goals.
• Support and help the children in their SPED academic, social, personal hygiene, music, art and motor skills to promote the students’ physical, mental and social development.
• Assist and work with the Supervisor to upkeep and maintain the facility.
• Conduct weekly inspection on the premise and ensure that that it is compliance with existing APSN/regulatory (MSF) requirements
• Assist and recommend instructional materials and teaching aids needed to facilitate the teaching of our students
• Ensure that food are administer to the students in accordance to proper food handling and hygiene practice in accordance to HACCP requirements.
• Work with the Centre Supervisor and ensure the safety and well-being of each individual child.
• Observe children to detect signs of ill health or emotional disturbance and to evaluate progress.
• Maintain an appropriate atmosphere of safety, learning, and fun.
• Assist the Centre Supervisor on student enrolment, expense, manpower, operations and etc.
• Engage the children under the Centre care and perform classroom-teaching duties in accordance to the curriculum developed by APSN
• Supervise the student’s activities in the Centre and engage them actively.
• Work with the Centre Supervisor and reporting to school leaders on SCC matters, according to the requirements of Ministry of Education.
• Work with parents/teaching staff regarding student behavioral or learning problems, and recommends methods of modifying inappropriate behaviour and encouraging learning experiences.

Requirements

• Min Diploma with 1-3 years of relevant working experience in the social service sector. Entry level candidates are welcome to apply.
• Preferably candidate with Diploma in community and social services (or any other equivalent or higher certification)
• Applicants with WSQ certification is of an added advantage (WSQ Introductory Student Care Centre)
• Certification in First Aid (CPR & AED) and WSQ Basic Food Hygiene is of an added advantage
• Good communication and interpersonal skills.
• An innovative team player that is dynamic, self-motivated, pro-active, and mature

On behalf of the hiring company which is a Social Service organisation, we are looking for a suitable candidate to join them as Programme Manager.

Responsibilities

• To manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of the Community Service Centre.
• Provide guidance and motivation to staff to achieve the programme objectives, and develop work plans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement to better meet the needs of the clients.
• Oversee the curation and development of programmes based on the needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain the centre's community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, and the grassroots community).
• Oversee budgeting, and financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.
• Any other duties as assigned by Superiors to support the cultivation of the agency’s values, vision and mission within the team.

Qualifications/requirements

• Bachelor’s degree in social work, with a minimum of 7 years of experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Passion for working with children and families from vulnerable backgrounds.
• Strong leadership skills possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Excellent interpersonal, communication and presentation skills.
• A good team player, and also able to work independently with good problem-solving skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.
• Good command of English, both spoken and written.
• Good working knowledge of Microsoft Office and online engagement platforms.
• Must have the flexibility to be able to work on some evenings and Saturdays.

Working hours: 9am to 6pm, Mondays to Fridays

9am to 1pm, Saturdays

Location: City fringe, Central area

EA License : 22C0971 | EA Registration : R21101298

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

• Develop and leverage constructive relationships within target accounts to gain access to key decision makers and establish coach network
• Client Specific - Conduct continuous review of the customer pipeline to proactively identify potential business opportunities
• Portfolio Refresh - Organize and prepare quarterly review with all sectors to review expiring contracts and leases to formulate potential strategies including RES opportunities
• Strategic Investment - Participate in DHL Supply Chain led annual review of country strategy including providing RES team input on potential upcoming logistics markets
• Define business fit and help shape the pitch story for development experts to identify the best solution and negotiate deals
• Collaborate with logistics Business Developers to review current client’s needs and guide in identifying additional opportunities
• Facilitate awareness/knowledge sharing of the Real Estate Solutions product among internal and external stakeholders
• Conduct research (external market, internal sector teams) on strategically prioritized areas, sectors and target accounts to proactively identify potential areas for business opportunities
• Map and assess stakeholders based on systematic pipeline reviews and knowledge of customer strategies, business changes, etc.
• Collect customer requirements to qualify identified opportunities and develop recommendations on pursuit or cancellation based on financial attractiveness, risk and fit of customer requirements with capabilities/ strategy
• Identify value proposition both for bundled or standalone offerings and high level solution parameters based on customer requirements

Requirements

• 10 years' experience in either Business Development or Sales
• University Degree in Business, Architecture, Engineering or Real Estate related field
• Analytics and project management experience, contracts logistics industry experience and industrial and logistics real estate development/brokerage experience

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.

Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

This role is a senior leadership role responsible for overseeing and managing all APAC Worldwide Sales Offices (WSO) and providing strategic leadership support to the on-property sales teams within the Asia Pacific region to successfully deliver sales strategy, and other key global strategies (e.g., revenue & distribution) through the organization. The primary focus of this role is to drive revenue and profit growth across the global hotel portfolio in all key market segments - Group, Travel Industry, Negotiated Corporate and Wholesale with specific focus on increasing high rated, profitable business supporting overall RGI. The role will also evaluate opportunities with deployment, business development, WSO partnerships, event strategy & ROI. This role will work closely with VP Commercial and SVP Sales to identify retention and recruitment tactics, highlighting top regional talent and support training programs.

Overall, the Senior Director, Sales (APAC) is responsible for leading the sales efforts, driving revenue growth, and maintaining strong customer relationships to achieve business objectives and targets for the region.

Job Description:

1) Sales Leadership

· Develop and implement effective sales strategies and plans for the APAC WSO and lead deployment strategies to optimize sales effectiveness on-property, including achievement of individuals’ sales and team goals. This involves analyzing market trends in the different key source markets, identifying opportunities, and defining sales targets and objectives, in line with global objectives.

· Develop worldwide sales strategic growth plan to capture outbound travel market share potential in China – as a priority and India.

· Assist in developing a strategic sales plan for the region and translate it into specific and measurable segments. Collaborate with property sales leader to ensure successful implementation by the sales team.

· Provide sales leadership and ongoing guidance for all hotel sales activities, encompassing transient, group, and F&B/catering as relevant, both operational and during pre-opening/conversions in the defined territory.

· Collaborate with Director of Capabilities Uplift to assess sales skill levels in WSO and on property sales managers, and deliver relevant training programs.

2) Leadership & Oversight

· Directly responsible for overseeing the APAC WSO personnel. This role is responsible for ensuring all these roles are working effectively to deliver the set strategy and optimize sales processes in line with globally set frameworks & best practices.

3) Revenue Generation

· Responsible for coming up with strategies and ideas that drive net-revenue growth in line with our Corporate and Commercial Strategy and driving sales effectiveness (i.e., better conversion). This includes providing leadership and guidance to support WSO team members and their ability to meet annual business planning objectives.

4) Cross-team Collaboration

· To deliver the above accountabilities, this role is expected to work in partnership with several teams across the organization. We have built a number of global centers of expertise that should be leveraged including Guest Insights & Experience, Data & Analytics, Global Brand & Marketing and Revenue Mgmt. and Distribution. Gathering insights, frameworks and guidance from these teams will ensure that the WSO Strategy also supports the overall organizational goals.

5) Sales Pipeline

· In partnership with Senior Sales roles, review, and update how we monitor sales pipelines, analyze sales metrics, and implement tactics to improve our sales effectiveness. This also includes providing input and feedback on how our Sales Operations can enable WSO personnel.

6) Events & Conferences

· Identify opportunities and run/attend key Sales events and conferences (internal and external) that either help develop the performance of the APAC WSO personnel and/or increase FS brand exposure across the APAC region to drive revenue.

7) New Launches

· Prior to the appointment of Director of Marketing for new properties in the APAC region, provide direct sales support to begin building sales pipeline.

· Assist with launch of new hotels including how worldwide sales can effectively actively generate sales efforts/leads to support a stabilized sales pipeline for new properties.

8) Insights

· Share learnings and feedback across the sales organization to be effective (two-way relationship) with regional peers.

9) Reporting

· Provide management level reporting of sales performance, forecast and outlook for APAC regional sales.

Work Experience:

· 10+ years’ experience including Sales, Marketing, Revenue Management and/ Marketing Communications. Previous multi-unit oversight.

Education:

· 4-year university degree required; MBA desirable.

· Marketing, Revenue Management, or Hospitality preferred.

Professional Qualifications:

· Proven effective leadership skills, especially in a decentralized setting.

· Deep level of understanding of all sales segments- Group, Travel Industry, Corporate and Wholesale

· Able to manage teams and individual productivity using a combination of technology, personal motivation, and customer insights.

· Strong customer relationships.

· Understands and delivers on the needs of all stakeholders.

· Ability to influence sales behavior.

· Ability and willingness to understand sales technology, incentive plans and tools, finances at a very granular level and to provide clear leadership.

· Takes ownership and responsibility for all initiatives and provides support to those doing the work.

Travel:

· Willing to travel within the region and elsewhere as necessary -- approximately 50% of the time.

Key Behaviour Competencies:

· Sound analyzer and problem solver.

· The ability to be a “do-er,” implementer, and action taker.

· The ability to develop and use good business acumen and be a good “business operator.”

· The ability to be vigilantly attentive to detail, monitor quality, and be obsessively service oriented.

· The ability to be versatile, flexible, manage criticism, and manage conflict effectively.

· The ability to be a team player.

· The ability to have interpersonal sensitivity.

· The ability to be a Public Ambassador for Four Seasons Hotels.

· The ability to respond properly in any emergency or safety situation.

· The ability to perform other tasks of projects as assigned by management and staff.

Key Functional Competencies:

· Proven ability to lead a department/team.

· Good personal and business references.

Marketing Director

About Us

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. From enquiries to customer engagement and management, you will help shape the voice of our company and communicate with an international clientele to grow our business.

We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You should be able to work with the team to meet deadlines and instil a culture of continuous work improvement.

You should have a strong track record in sales, excellent communication and interpersonal skills, and a passion for education. The successful candidate will be able to work independently and as part of a team, and be comfortable working with high-level executives and decision makers. You will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates.

Job Duties

• Handle tuition and university applications enquiries, present our programmes, match appropriate tutors and mentors.
• Generate leads through marketing and networking on social media platforms
• Collaborate with the marketing team to develop and implement effective sales strategies
• Collaborate with tutors to design and market niche education courses and curriculum
• Design marketing materials (Emails, Webinars, Posters, Social Media, Brochures etc.)
• Attend industry events and trade shows to promote our services and build relationships with potential clients
• Conduct sales presentations/webinars to potential clients, including online and in-person meetings
• Close deals to drive enrollment in our academic programs
• Collaborate with relevant stakeholders and partners, manage external agencies/partners and clients to boost sales
• Handle VIP High-Networth students and parents on an academic butler basis

Job Requirements

• Bachelors’ Degree in relevant field

• Preferably >2 years experience in related industries

• Good communication and interpersonal skills

• Strong research and analytical skills

• Keen eye for detail

• Good attitude to learn and improve

• Strong time management and organisation skills

• Task oriented, conscientious in task documentation

• Strong sense of responsibility in fulfilling tasks well and in accordance with deadlines

• Ability to work independently and as a team

• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook), Notion, Airtable, Photoshop, Video-editing (Capcut)

• Excellent verbal and written communication in English and Chinese (Command of Korean and Japanese are welcomed as well) as we have Chinese, Korean and Japanese customers whom prefer conversations in their native languages.

• Knowledge of Canvas, Chatgpt, Tik-Tok, Instagram, Wechat, Xiaohongshu, Google Ad, Google Review

• Knowledge of University Admissions in US/UK/Singapore/Australia/Hong Kong/China

What You'll Learn

• Analytical skills

-You’ll learn to analyse the latest market trends and conduct consumer research

-You’ll be able to determine areas of opportunities or improvement of our brand’s product/service

• Develop your communication skills and handle enquiries of high net worth parents from an international clientele

• Coordinate with specialists and conduct briefings and training

• Build your leadership skills

• Oversee brand strategies and activities

• Lead the creative development of brand strategies

• Take ownership and ensure that brand activities align consistently with the company’s mission and vision

Additional Details

- Working Hours: 10am-7pm, Monday to Friday, In-Office (4 Days)

- Salary: $4500-7000 per month. Additional performance and team bonuses apply.

Other benefits:

• Annual stipend of $500 for Specialist claim

• Annual stipend of $100 for Dental claim

• Annual stipend of $500 for Personal Development

- Commitment: Full-time/In-Person

- Expected Start Date: 01/01/2024

Office Location: 545 Orchard Road, #14-09, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/appLOyBp6pO9hqRch/shrvuh9XnleFVLAkN.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

Job Description:

Customer Care Ops

• Ensure quality and adherence to SOPs for case escalation and case management for client programmes
• Update and enhance current SOP to enhance workflow, increase efficiency and improve customer satisfaction
• Assist in training and upskilling of Customer Care agents provisioned for client programmes
• Measure and monitor customer satisfaction for escalated cases
• Coordination of regular meeting with stakeholders
• Assist to investigate and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience

Programme Support (Logistics Support)

• Assist to monitor inventory level at Customer Care Centres and all Tracker Distributors
• Ensure no discrepancy in Customer Care Centres and all Tracker Distributors’ inventory.
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Ensure timely and accurate submission of documentation and reports by Customer Care Centres and all Tracker Distributors, monitoring it on a daily, weekly, or monthly basis as required.
• Support post app release issues and rectifications, solutioning
• Provide logistics support for the customer care area and all Tracker Distribution Channels

Others / Adhoc Duties

• You may be assigned to other adhoc duties by the department. This may include supporting other administrative work.

Working Arrangement: Mondays to Fridays

Salary: $11-17/H (Depending on experience and qualifications)

Location: Near Outram Park MRT

Working Hours:

8.30am to 6pm (Monday to Thursday)

8.30am to 5.30pm (Friday)

Contract Duration: 6 Months

Job Requirements:

• Basic skills in Microsoft Applications
• Team player
• Good written and communication skills
• Good Microsoft excel skills
• Customer care work experience
• Fresh graduates with relevant work experience are welcome

Job responsibility

You will interact closely with SIgN Management, Principal Investigators and scientists, and external academic and industry partners and research institutions.

1. Promote SIgN research to Industry Partners. Facilitate SIgN researchers to communicate with industry partners on potential collaborations. Help to grow SIgN business activities by being proactive in creating new opportunities and new markets. Investigate on potential national and regional businesses.
2. Promote SIgN platform technologies to external academic and industry partners and research institutions for service engagements and collaborations through seminars, conferences, roadshows and exhibitions. Network with local and international partners and institutions to develop relations within Life Sciences and Immunology and promote use of SIgN platforms. Engage external partners and institutions in service agreements and collaborations.
3. Negotiate and administer Research Collaboration Agreements (RCA), Non-Disclosure Agreements (NDA) and Confidentiality Agreements. Review and file Technology Disclosures and work with HQ I&E on IP filing.
4. Coordinate with Project Management Office (PMO) on the management of industry and IAF-PP/IAF-ICP projects.

Job Requirements

Qualification & Field of Study: PhD or Masters in Life Sciences/Immunology/Molecular Biology or related fields, with relevant industry experience (preferred)

Min. Years of Experience: At least more than 10 years of business development or sales experience strongly preferred

Other Requirements (e.g. Skills, Competencies):

• Good team player with excellent interpersonal skills; independent and resourceful
• Excellent planning skills, well-organized and comfortable with outreach / promoting business partnerships
• Demonstrate strong delivery of commitments
• Excellent communication skills (written and verbal) with good presentation skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

The Role:

Strategic - work with senior management to design and deliver the strategic business plan, including revenue and profit growth, customer strategy and business mix

Market Study - assume macro-level account management responsibilities for key accounts and perform micro-level personal business development as necessary. Coach your team to maintain, create and develop client relationships and be able to "ongoing into potential market'

Professionally and culturally savvy with Greater China, Korea, India, Indonesia, Italy, Belgium, America and Germany.

Extensive industry expertise closing trading and logistic

Experience and Qualifications:

· At least 15 years working experience in trading and logistic industry

· Experience in tracking sale order, building organization developing direction.

· More than more than 10 years of originating, analyzing, and managing opportunities in various stages from early,

· Deep knowledge with food materials & food additives and trading industry.

Job Description & Requirements

Job Summary: The Operations Director is a high-level leadership position responsible for overseeing and managing the daily operations of an organization. This role plays a crucial part in ensuring that all operational activities are efficient, cost-effective, and aligned with the organization's strategic goals. The Operations Director typically reports to the Chief Operating Officer (COO) or another executive leader.

Key Responsibilities:

1. Strategic Planning:Develop and implement operational strategies that align with the organization's overall objectives.
   Create and manage operational budgets and resource allocation plans.
2. Process Improvement:Identify and implement process improvements to optimize efficiency and reduce operational costs.
   Monitor key performance indicators (KPIs) to measure and improve operational performance.
3. Team Management:Lead and oversee various operational teams, including production, logistics, quality control, and maintenance.
   Recruit, train, and develop staff to ensure a high-performing and collaborative workforce.
4. Resource Allocation:Manage and allocate resources, such as personnel, equipment, and materials, to meet operational needs and objectives.
   Ensure efficient utilization of resources and timely delivery of projects.
5. Supply Chain Management:Oversee the supply chain to ensure the timely procurement of raw materials and the efficient distribution of products or services.
   Manage vendor relationships and negotiate contracts to optimize cost and quality.
6. Quality Assurance:Implement and maintain quality control and assurance programs to ensure products or services meet established standards and specifications.
   Address any quality-related issues and initiate corrective actions.
7. Health and Safety:Ensure compliance with health and safety regulations to create a safe working environment.
   Develop and enforce safety policies and protocols.
8. Risk Management:Identify and mitigate operational risks and issues to minimize disruptions to business operations.
   Develop and maintain disaster recovery and business continuity plans.
9. Reporting and Analysis:Generate and analyze operational reports to identify trends, opportunities for improvement, and areas of concern.
   Present findings to executive leadership.
10. Customer Satisfaction:Collaborate with customer service and sales teams to meet customer expectations and resolve operational issues that impact customer satisfaction.

Requirements:

1. Education: A bachelor's degree in business administration, operations management, or a related field is typically required. A master's degree or relevant certifications (e.g., Six Sigma, APICS) may be preferred.
2. Experience: A minimum of 8-10 years of experience in operations management, with at least 3-5 years in a leadership role, is usually required.
3. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead diverse operational teams.
4. Communication: Excellent communication skills, both verbal and written, to effectively interact with various stakeholders, including senior management and cross-functional teams.
5. Problem-Solving: Strong analytical and problem-solving abilities to address complex operational issues and make strategic decisions.
6. Strategic Thinking: Ability to align operational initiatives with the organization's long-term goals and business strategies.
7. Adaptability: The Operations Director must be adaptable and responsive to changing business needs and market conditions.
8. Regulatory Knowledge: Understanding of relevant industry regulations and compliance requirements and the ability to implement and maintain compliance measures.
9. Data Analysis: Proficiency in data analysis tools and techniques to analyze operational data and make data-driven decisions.

The Operations Director is a pivotal role in any organization, as they are responsible for ensuring the efficient and effective functioning of day-to-day operations. Their strategic planning, resource management, and process optimization efforts have a significant impact on the organization's overall success and competitiveness

Job Description:

What you get to do in this role:

• Provide thought leadership on Account Planning & Strategies, ensuring they are completely aligned to deliver customer relevance and value
• Evolve and standardize best practices around account planning and customer strategies and assets (e.g., strategy decks)
• Evolve account planning tools, processes and technology to align with a complex selling environment
• Work with all GTM functions including Sales Operations, sales leadership, value management, I.T. Business Intelligence, Enablement, and third-party companies to ensure seamless integration of our account planning process
• Establish appropriate metrics and tracking to ensure quality of and adherence to account planning strategies
• Own the enablement, comms and change management plans for strategic program rollout
• Provide coaching and mentoring to the field around account planning; ramp up in-region individuals to provide relevant coaching
• Proactively and continuously identify opportunities to improve adoption and increase field productivity

Qualifications:

To be successful in this role you have:

• Previous experience developing and deploying account planning methodologies (consulting or in-house) essential, preferably in a software company.
• 10+ years of B2B selling or enablement experience, preferably as a sales manager
• Ability to interact and engage Senior Sales Leadership, Management & field sales
• Background in developing and coaching Opportunity & Strategic Account Management
• Deep understanding of sales management and coaching
• Experience developing and using procedures to monitor/track the results of programs and impact
• Demonstrate high levels of flexibility, creativity, and dependability
• Proficient project management, written and verbal communications, and effective and engaging presentation skills
• Strong interpersonal skills
• Proficiency in Microsoft products (Office, Dynamics, LinkedIn) and technologies related to this role (Tableau, Anaplan, etc)
• Travel Requirements: 25-50% travel

Programme Manager

Location: Telok Blangah

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 6pm ; Sat: 9am to 1pm
Salary: $4700-$5500 (AWS + Performance bonus available)

Responsibilities:

• Manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of our community service centre.
• Provide guidance and motivation to staff to achieve the programme objectives, develop workplans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement so as to better meet the needs of the clients.
• Oversee the curation and development of programmes based on needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans.
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, FSCs, grassroots community).
• Oversee budgeting, financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.
• Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the agency’s values, vision and mission within the team.

Requirements:

• Bachelor’s degree in social work, with a minimum of seven years of postgraduate professional experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.
• Must have the flexibility to be able to work on some evenings and Saturdays. (Time Off will be given)

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Why this role

Oracle Cloud Infrastructure (OCI) has been #1 platform of choice for running Generative AI workloads (LLM Development, model training/fine tuning and inferencing). Some of cutting-edge companies doing LLM development such as Mosaic ML, Adept AI, Cohere plus 30 other AI development companies have signed contracts to purchase more than $2 billion of capacity in Oracle's Gen2 Cloud (OCI). NVDIA themselves are using OCI’s RDMA cluster networking technology for their AI infrastructure. To drive market success of this offering in Asia Pacific, we are looking to invest in building a team of highly motivated & talented individuals in Asia Pacific.

What You'll Do

• You will identify AI-startups/AI Labs funded by enterprises focused on LLM (Large language model) development as the primary focus for deployment on OCI Generative AI infrastructure platform. As a secondary focus, you will focus on identifying enterprise accounts looking to re-train/fine tune foundational models & inferencing to deploy on OCI Generative AI infrastructure.
• Be responsible for revenue and in-charge of all aspects of the opportunity lifecycle (pitch, solution development, commercial constructs, negotiation & contracting) and orchestrate the alignment of key technical resources (within APAC and Global) at the relevant stages of the lifecycle.
• Pull all stops from the sale.

Who You'll Work With

Primarily out in the field working with customers, you will be working with extended teams internally (Field Sales, Presales, AI Infrastructure Tiger Team & Global PM teams) across the opportunity life cycle.

Who You Are

If you enjoy taking on challenges in a Sales/Business Development role to open new markets/segments with cutting edge cloud infrastructure & exploring unchartered territories, this role is for you.

To be successful in this role, you will need a strong background in Infrastructure & Generative AI domain & solutions (models/tools/frameworks etc) in a sales/ business development role. Strong understanding of Cloud Infrastructure (GPUs), Generative AI domain & a go-getter Sales attitude is a must. Knowing the competition and keeping abreast of the developments in the market is a critical requirement.

You have over 10 years’ of rich experience selling Infrastructure (GPUs preferred) to enterprises and recently selling Generative AI usecases to AI startups/Enterprises. Experience & willingness to work in a fast-paced environment is a must.

You exude a strong technical sales aptitude, have a sense of urgency & highly motivated to develop new multi-million dollar business. Have a positive attitude that is contagious & build positive relationships with customers and colleagues. You possess strong business acumen to spot opportunities for large AI Infrastructure deals where others see none. You are articulate & have a phenomenal communication/presentation skills. You thrive in a team environment that is fast-paced & have a flair bringing teams together for a shared purpose. You enjoy sharing ideas and best practices.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Senior Associate Director/ Deputy Director will be responsible for the review, prioritisation, commercialisation, and business development activities of NUS intellectual property (IP) in the Technology Transfer and Innovation (TTI) Department. Specifically, the incumbent will strategise and drive business development and commercialisation efforts for NUS invention disclosures and IPs in the Life Sciences, Physical Sciences, and Information & Communication Technology domains. The incumbent will also manage a portfolio of existing IPs that are ready for commercialisation, licenses, and further development to enhance the technology readiness levels. It includes evaluating the commercialisation potential of newly disclosed invention disclosures, as well as developing commercialisation activities by building strong alliances with external partners, companies, investors, and NUS research community.

The successful candidate will guide TTI business development team through demonstration of strong leadership, possesses sound understanding of the startup ecosystem, and the tenacity to collaborate with different stakeholders in achieving the desired technology commercialisation and business outcomes.

Duties and Responsibilities

• Support NUS Deputy President (Innovation and Enterprise) and Director (TTI) for fulfilling reports (quarterly, semi-annually, and annually) to the respective ministries and stakeholders for monitoring the performance of technology transfer activities, new initiatives, and their effects/outcomes.
• Proactively work with NUS TTI business development team to identify technologies for commercialisation such as licensing opportunities and providing suitable support to the development of NUS spinouts through the NUS GRIP initiative and other funding mechanisms.
• Provide leadership when engaging with external industry partners, government agencies and other relevant entities to advance NUS TTI’s interest for technology transfer, business development and innovation activities.
• Manage, encourage, and support the development, disclosure, and protection of NUS IPs, including reviewing proposals, technology transfer, negotiating ownership, negotiating agreements, license fees, royalties, etc. for technology transfers.
• Develop business strategies and assist with the assessment of inventions and identification of commercial applications through research and analysis of markets, competitive technologies, prior art, and patent landscape.
• Lead negotiations and complete licenses and related agreements, including development of business terms and overseeing internal due diligence procedures prior to signing of agreement.
• Manage NUS TTI business development team, and drive initiatives to generate business leads and commercialisation opportunities for NUS technologies and IPs.
• Engage NUS faculties and staff in establishing collaborative relationships with industry partners such as identifying interest to further develop NUS technologies and/or licensing of technologies.
• Develop and maintain strong working relationship with NUS faculties, schools, and research institutes/centres to disseminate information regarding technology transfer and commercialisation; make presentations and organising learning sessions.
• Contribute to enhance NUS TTI’s existing work processes and deliver high quality, professional service to a growing base of inventors and business partners.

Qualifications

• Good postgraduate degree in Science, Technology, Engineering, Mathematics (STEM) disciplines.
• Possesses strong strategic thinking, sharp business acumen, good business planning and commercialisation skills in the start-up ecosystem.
• Experience in start-up’s deal development including essential elements regarding incorporation, share capitalisation, early-stage venture funding and product development.
• Experience in handling commercial negotiations to deal completion would be advantageous.
• Ability to quickly grasp new scientific concepts and technologies; appreciate latest state-of-the-art development in the various technology domains; identify opportunities for commercialisation and strategise pragmatic plans for execution.
• Excellent organisation skills and the ability to prioritise, manage and progress multiple projects efficiently while maintaining an active stakeholder interface.
• Effective oral and written communication skills and demonstrated ability to proficiently interact with stakeholders such as researchers, industry partners, and colleagues.
• Demonstrate initiative, adaptability and creative problem-solving.
• Passionate in working with commercialising cutting-edge technologies and the next great ideas, and to contribute to helping these discoveries make a difference in the world.
• Relevant network and experience in tech commercialisation with key stakeholders.

• Up to $3800
• 6 Months Contract (Convertible and Renewable subject to business needs)
• Healthcare Industry, West near MRT Station
• Experiences in secretariat/minute taking is preferred

Responsibilities:

• Support the program team to ensure that program activities will be implemented on time, scope and within budget, achieving the related performance objectives.
• Undertake and prioritize the day to day tasks for the smooth operations of the program, manages all internal delivery, community partners, third party providers (contractors) service delivery, where necessary. This will include, coordinating the logistics support, facilities and supporting the administrative aspects of the various intervention workshops.
• Facilitate and coordinate the delivery of the program in the community and provide logistics and marketing support to encourage outreach, uptakes leading up to a successful roll out of the various workshops and supporting events.
• Ensure that key data components are captured and collected in a secured and organised manner throughout the program at the appropriate points so that the necessary reporting and subsequent evaluation of the program can be done.
• Fosters a strong working relationship between all stakeholders in the program, including partners/providers, the clinical staff, administration and information management staff.
• Project /Secretariat Support -Provide administrative support its workgroups and projects
• Includes but not limited to meeting coordination and working with Project Lead(s) to curate meeting agenda, draft minutes of meeting, follow up on matters arising, and project/programme planning.

Requirements

• Degree qualifications or Diploma (Consider non-executive)
• Minimum 2 years experiences in program or event coordination
• Experiences in secretariat/minute taking is preferred
• Experience in the healthcare industry will be an advantage
• Health Coach related experience will be advantageous
• Strong written, analytical, communication and presentation skills
• Team player who is resourceful, hands-on, detail-oriented and able to manage multiple projects simultaneously.
• Positive attitude and excellent interpersonal, communication skills and organizational skills.
• Willing to work nights, weekends and in accordance to operational schedules when needed

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Your Role

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Head of Operations - Global Customer Services, JAPAC at Palo Alto Networks, the individual will play a crucial role in enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Professional Services, Customer Success and Technical Support teams. The Head of GCS Operations, JAPAC will perform data analysis and provide relevant insights to aid the Vice President of Global Customer Success (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be instrumental in establishing robust operating rigor and feedback mechanisms that inform product improvements and in driving initiatives to maintain high standards across GCS, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, the Director of Operations will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the operating cadence with the company's overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Tata Consultancy Services

Embark on an exciting career with Tata Consultancy Services (TCS)!

With a global footprint across 46 countries and 149 locations, TCS is the Global Leader in IT, Digital, and Business solutions, combining tech expertise and business intelligence to develop technologies that will transform the world.

At TCS, whether it is innovation, continual learning, contextual knowledge or purpose-led approach to transformation, we have come a long way to become who we are today as one of the world’s largest IT consulting enterprise.

With over 300 associates onboarded, the Tata Consultancy Services (TCS) Xplore Programme provides a 6-month structured training to equip you with the most advanced technologies for Software Development within the industry. You will get the opportunity to work across a myriad of industries, push boundaries and work with a diverse group of people, ensuring successful project deliveries.

You will get to:

Kick start with a 6-month training programme. After the programme, you will be assign to a project to embark your career with TCS.

• Keep abreast with the latest technologies and skillsets during structured training
• Learn from mentors during on-job-training to gain industry exposure
• Participate in activities beyond the programme to deepen engagement with the organisation and the society

Who are we looking for?

• Only Singapore Citizens or Singapore Permanent Residents
• Possess a diploma/bachelor’s degree (Graduated between Jun 2021 to Jun 2024)
• Able to start on 04 July 2024
• Open to all field of studies*
• Keen interest in pursuing a career in the Information and Communications Technology (ICT) landscape
• Eager to learn attitude and commitment to progress in the IT industry
• *Training will be provided

Take your career to the next level with TCS!

Application for Jul 2024 batch ends on 14 Jun 2023.

Submit your cover letter and resume to our campus recruiter, June - [email protected] /

Naresh - [email protected]

Job Description

Life Community Services Society is a mid-sized social service agency with a vision to enable every child to be the best that they can be. Our mission is to empower children and families through care and mentoring.

MightyKids, Families & Community (MKFC) is one of the core programmes of Life Community, where we serve children & youth from low-resourced, vulnerable families in the Telok Blangah region. We operate an activity centre in the community that seeks to provide a safe space for these children & youth, with programmes to support their needs and holistic development.

Duties & Responsibilities

Your main duties and responsibilities include the following:

• Manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of our MKFC centre.
• Provide guidance and motivation to staff to achieve the programme objectives, develop workplans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement so as to better meet the needs of the clients.
• Oversee the curation and development of programmes based on needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans.
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain MKFC community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, FSCs, grassroots community).
• Oversee budgeting, financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.

Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the agency’s values, vision and mission within the team

Skills, Competencies and Qualification

• Bachelor’s degree in social work, with a minimum of seven years of postgraduate professional experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Passion for working with children and families from vulnerable backgrounds.
• Strong leadership skills, possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Excellent interpersonal, communication and presentation skills.
• A good team player, and also able to work independently with good problem-solving skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.
• Good command of English, both spoken and written.
• Good working knowledge of Microsoft Office and online engagement platforms.
• Must have the flexibility to be able to work on some evenings and Saturdays.

If you are keen to speak with us, please download the application form (https://bit.ly/39SFegq) and submit the completed form to [email protected], along with your resume.

• Great office culture and flexible working environments
• Pivotal force in shaping the strategic and financial landscape in SEA

About Our Client

Our client is looking for a Finance Director for a leading European Manufacturing company, the role entails overseeing technical finance and accounting operations and fostering strategic business partnerships in a lean, matrix organizational structure, balancing both aspects effectively for organizational success. The ideal candidate will possess strong technical accounting skills, leadership acumen, and a collaborative mindset to drive financial excellence and support operational decision-making.

Job Description

Operational Finance & Accounting (50%):

• Oversee and manage the day-to-day financial operations, ensuring compliance with international accounting standards.
• Lead the financial reporting process, including the preparation of monthly, quarterly, and annual financial statements.
• Drive process improvements in financial systems, controls, and reporting to enhance efficiency and accuracy.
• Collaborate with cross-functional teams to develop and implement cost-effective financial strategies.
• Provide guidance on accounting policies, procedures, and standards.

Business Partnering (50%):

• Serve as a key business partner to operational leaders, providing financial insights and analysis to support decision-making.
• Work closely with department heads to develop and monitor budgets, forecasts, and financial plans.
• Conduct financial modeling and analysis for strategic initiatives, identifying opportunities for growth and efficiency.
• Participate in strategic planning sessions, offering financial expertise to drive organizational success.
• Foster a collaborative culture by building strong relationships with stakeholders across the organization.

The Successful Applicant

• Bachelor's degree in Finance, Accounting, or a related field. MBA or professional accounting qualification (e.g., ACCA, CA, CPA) is a plus.
• Proven experience as a Finance Director or in a similar leadership role within a manufacturing environment.
• Strong technical accounting skills and knowledge of international accounting standards.
• Demonstrated ability to effectively communicate financial concepts to non-financial stakeholders.
• Strategic mindset with the ability to balance both operational and business partnering responsibilities.
• Experience working in a lean and matrix organizational structure.
• Excellent leadership, interpersonal, and team collaboration skills.

What's on Offer

• Great office culture and flexible working environments
• Pivotal force in shaping the strategic and financial landscape in SEA
• Rotational and upwards internal career development opportunities