Responsibilities

• To assist Project Manager lead site construction team in ensuring smooth execution of work.
• To schedule and plan ahead works so that site problems can be resolved before they have impact of cost, overall schedule and quality.
• To review the equipments / materials requisitions.
• Manage correspondence & documentation with Client/Client' Representative and Subcontractors.
• Day-to-day management of site, including supervising and monitoring the site labourforce and the work of any subcontractors.
• Liaising with authorities, client's representatives, sub-contractors and consultants to ensure smooth execution of works.
• Checking and ensuring all plans and work are as per specifications and drawings.
• Resolving any technical difficulties and problem that may arise on site.

Requirements

• Candidate must possess at least Bachelor's Degree/Professional Degree in Engineering (Civil) or equivalent recognised Degree by the P.E. Board.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Committed and responsible towards job
• Able to take ownership, proactive firm
• Strong leadership, coaching skills and and organising abilities.
• Able to work independently
• 
  
• **Please submit your complete CVs exclusively in written form to [email protected]**

Responsibilities

• To assist Operations Director/Project Director lead site construction team in ensuring smooth execution of work.
• To schedule and plan ahead works so that site problems can be resolved before they have impact of cost, overall schedule and quality.
• To review the equipments / materials requisitions.
• Manage correspondence & documentation with Client/Client' Representative and Subcontractors.
• Day-to-day management of site, including supervising and monitoring the site labourforce and the work of any subcontractors.
• Liaising with authorities, client's representatives, sub-contractors and consultants to ensure smooth execution of works.
• Checking and ensuring all plans and work are as per specifications and drawings.
• Resolving any technical difficulties and problem that may arise on site.

Requirements

• Candidate must possess at least Bachelor's Degree/Professional Degree in Engineering (Civil) or equivalent recognised Degree by the P.E. Board.
• At least 5 Years of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Committed and responsible towards job
• Able to take ownership, proactive firm
• Strong leadership, coaching skills and and organising abilities.
• Able to work independently

**To apply, kindly submit your CV to [email protected] (only write-in)**

Responsibilities:

- Reports directly to Production Manager

- Overall responsible for Management of Manufacturing and Production processes

- Responsible for the manufacturing process and resolving production related issues

- Coordinate with warehouse and logistics, R&D and RA to ensure sufficient stock levels

- Able to lead and understand challenges due to business nature and help enable/shape improvements to operational management systems and processes

- Prepare forecast capacity planning, output, planning, organizing and allocation of resources to meet delivery requirements

- Managing, leading and motivating the staff to build team spirit and to maintain high morale

- Ensure effective, efficient and timely execution of manufacturing and production schedule

- Ensure smooth running of all operations in an appropriate and cost-effective way

- Ensure all finished goods is in full compliance with customer specifications and company regulatory requirements and standards

- Perform quality controls and monitor production KPIs

- Troubleshooting of technicial issues

- Recruit, train and supervise staff

- Other duties assigned by the Company as and when necessary

Requirements:

- Minimum 5 years of experience in operations and/or manufacturing role in FMCG or equivalent

- Bachelor Degree in Business Management, Operations or equivalent

- Proven track record in management experience at managerial level

- Good people-management skills

- Strong analytical skills

- Must be able to motivate team to work towards achieving targets/expectations

- Able to work in a fast-paced environment and to work with tight deadlines

Responsibilities

• Manage all financial aspects of projects through ongoing job forecasting
• Oversee pre-con meetings to ensure successful handoff from estimating to field
• Collaborate with prefabrication and design departments
• Set clear goals and expectations to foreman
• Negotiate and resolve all customer's concerns
• When necessary, estimate change orders for assigned projects
• Manage all jobs closeout procedures
• Conduct post project reviews to determine areas for future improvements
• Provide coaching/counselling to foreman
• Develop/maintain network of professional relationships within our industry
• Responsible for overseeing the design, installation and supply of electrical systems
• Draw up daily schedules, time allocation, resources and budget
• Manage staff to ensure work is completed on time to a high standard

Requirements

• Minimum relevant Diploma and above
• Minimum 5 years experience
• Good organisation, communication, administrative skills
• Excellent attention to detail

The required candidate will need to promote and sell our famed scalp care products to Hair Salons and hair care centres within Singapore. He/She need to possess own vehicle(ok if he/she does have own vehicle) as transport allowance will be provided. Training and sales materials will also be provided.

The incumbent will be accountable for achieving the following results:

§ New business acquisition against target for both SMEs and Business Development channels

§ Existing business development target

§ Ensuring customer satisfaction

Key Activities / Accountabilities

· Identify new business opportunities

· Generate new sale leads for products and services

· Develop existing accounts

· Develop business strategies and achieve performance targets

· Prepare and conduct product demonstration & sales presentation

· Attend to customers queries and provide appropriate solutions

· Maintain good relations with all customers and ensure good customer service

· Ensure profitability for businesses secured with regular review with Management

· Provide monthly/quarterly sales activities forecast and review

· Any other official duties assign by Management

Preferred Qualifications, Experience and Skills

Qualification:

Diploma/Degree in Engineering or related field

Experience:

§ With Equipment sales experience

§ Application knowledge in Semicon Industry is a must

Technical Skills:

§ Business to business selling skills

§ Negotiation skills

Competencies:

§ Communication capability with senior levels

§ Customer relationship management

§ Working supportively as a team member and effectively as an individual

§ Ability to multi-task, prioritise and manage time effectively

§ Passion for sales

§ A self-motivated, hardworking and result oriented

§ Able to travel regionally within short notice

Language Capability:

§ Proficiency in spoken and written English required.

Responsibilities

• To assist Operations Director/Project Director lead site construction team in ensuring smooth execution of work.
• To schedule and plan ahead works so that site problems can be resolved before they have impact of cost, overall schedule and quality.
• To review the equipments / materials requisitions.
• Manage correspondence & documentation with Client/Client' Representative and Subcontractors.
• Day-to-day management of site, including supervising and monitoring the site labourforce and the work of any subcontractors.
• Liaising with authorities, client's representatives, sub-contractors and consultants to ensure smooth execution of works.
• Checking and ensuring all plans and work are as per specifications and drawings.
• Resolving any technical difficulties and problem that may arise on site.

Requirements

• Candidate must possess at least Bachelor's Degree/Professional Degree in Engineering (Civil) or equivalent recognised Degree by the P.E. Board.
• At least 5 Years of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Committed and responsible towards job
• Able to take ownership, proactive firm
• Strong leadership, coaching skills and and organzing abilities.
• Able to work independently

**To apply, kindly submit your CV to [email protected], (only write-in)**

Job Description

Description

The Product Manager will be responsible for providing strategic direction, product feature prioritization, product costing, while working closely with customers and sales specialist team for GTM initiatives to drive new sales.

Responsibilities

• The person must not only be knowledgeable of product development and management tools, but also able to put forth fresh perspectives and innovative strategies to drive product portfolios GTM.
• Responsible for IPLC, IEPL, Global VPN and Cable Landing Station services, product line strategies including go-to-market strategy, roadmap and executions.
• To manage and drive product lines budget/revenue target by close collaboration with sales and marketing on the GTM plan, customer acquisitions and pricing strategies.
• Manage financial targets for the product portfolio, including revenue, profit margins, and growth metrics. Develop and execute strategies to meet or exceed these financial goals
• Partner network sales specialist team to drive performance metrics for Enterprise Connectivity service line. Partner and collaborate with other division stakeholders Engineering team and Information Services to ensure smooth operations for connectivity.
• To have in depth understanding of competitive information, technology trend, develop insights and assess potential impacts to develop comprehensive business strategies for product, positioning, packaging and pricing.
• To collaborate with functional team (internal and external stakeholders) for the executions of product line roadmap, enhancement plan as well as product performance to meet customer requirements.
• Strong ability to build new product business case by analysing market requirements, technology trend, potential ROI and sales channel to secure resources, capex and opex for new product creation.
• To drive product related process efficiency and improvement to sales enablement with enhancing Customer Experience in mind.
• Planning and coordination of service migrations, supported by the Operations, Project Management, and Product Systems Platforms teams.
• Support initiatives to improve customer experience for users of our products and services

Qualifications

• Bachelor’s degree or Diploma in Computer Engineering/IT or related discipline
• At least 8 years of relevant working experience in the Telco, ICT arena - IT Network industry and involved in Pre-sales or Post-sales of medium to large/complex Infrastructure
• Familiar and conversant in Telco services – Domestic and Global – Submarine Cable Systems, MetroEthernet, MPLS, SD-WAN, NFV, Data Centre hosting,
• Network and SI solutioning preferred
• Ability to perform independently and interface with customers, partners and account team
• Good knowledge of consulting frameworks and methodologies
• Excellent presentation/communication skills (written and verbal)

Benefits:

• Basic Salary up to $3500
• Variable Bonus
• MNC with better career prospect

Job Responsibilities:

• Monitoring construction processes and maintenance of project documentation (LTA), make sure they are accurate and follow established standards.
• Oversee infrastructure and ground improvement works.
• Responsible for the planning and coordination of development works.
• Maintain accurate project documentation, including drawings, specifications, and change orders.
• Daily inspection, method statement, supervise quality control, etc.
• Assist Project Manager in planning, coordination, and monitoring.
• Attending meetings with vendors, site teams/inspectors, clients, and contractors.
• Any ad hoc task as assigned.

Job Requirements:

• Min Diploma in Civil/Structural Engineering or equivalent.
• Entry level is welcome to apply training provided.
• Candidate with relevant practical experiences in construction industries is welcome to apply.
• Knowledge of Deep Cement Mixing operational and functional is a plus.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

• Play an advisory role on client engagements
• Where necessary, help structure and present recommendations to senior leadership for approval
• As appropriate, play an active role in new client acquisition and new business presentations.
• Drive the discussion and development of quarterly & annual business review for key brands.
• Provide methodological support, coaching, professional development and training to staff.
• Participate in evaluating the digital health of current clients.
• Responsibilities include bring new logos & developing strong relationships with them for manpower services.
• connecting with key business executives and stakeholders for business development & get sourced profiles on requirements to achieve targeted goals with focus of RUN, INNOVATION & GROW

General Manager

Our company is seeking to expand our business in Singapore, after 18 years of presence in Singapore, so we are looking for an experienced person to help manage and expand our business to grow.

Responsibilities:

• Developing key performance goals and managing the performance of staff

• Creating and implementing strategies for business growth

• Working closely with account managers and other senior staff to find ways to smooth operation, improving internal process for better productivity

• Leading the new business investment, and present the proposal to the board. Update new business to the board on weekly basis;

• Managing the budget and monitoring the financial health of the business

Requirements:

• Good at strategic thinking and planning

• Bachelor's degree, Post Graduate Diploma, Professional Degree, Master's Degree in Business Administration, Finance etc.

• Understanding of budget management and financial monitoring

• Comfortable in a fast-paced or high-pressure environment

• Proven ability to manage profit and loss accounts.

• Can start work within 1-2 months

Regional Product Manager

Job Summary

• Manage in Product Management to effectively ensure achievement of the Business Plan/Set Target objective in terms of sales, profitability, and sustainability.
• Adhere and set systems to ensure a professional approach to the entire business activities focusing on the Photo, Minilab & Media Product Genre.
• Responsible for managing and implementing sales & marketing activities through research, strategic planning, and implementation.

Key Accountabilities

• Conduct market research & customer visits and translate key competitor and core technology trends into sound business decisions.
• Conduct quantitative and qualitative data analysis using statistical tools.
• Understanding consumer needs and behavioral patterns to identify appropriate products/services for different segments.
• Define product strategy and conduct product training and demo for salescompanies.
• Manage product life cycle.
• Develop and adapt pricing strategy based on internal and external trends.
• Formulate appropriate Go-To-Market strategies and implement marketing activities.
• Work closely with the regional offices on Sell-in/Sell-out/Sell-Through region-wise/channel type to ensure healthy sales and inventory.
• Manage the monthly forecasting number.
• Formulate business planning and mid-term planning based on market analysis.

Job Requirements

• Degree in Business Administration.
• At least 3 years of product management experience in the Large Format Printing or Industrial Printing Market.
• Product Management experience.
• Ability to manage multiple initiatives, programs & engagements with regional sales companies simultaneously.
• Ability to manage multiple initiatives, programs & engagements with regional teams simultaneously.
• Ability to perform quantitative data analysis and appropriate data visualization using Excel & PowerPoint.
• Passion for innovating with strong written & verbal communication skills.

Responsibility:

• Report to Project Manager, develop projected milestone,plans and method statement.
• Responsible for on-site technical and engineering matters.
• Ensure site works are executed based on approved drawing, project requirement, schedule, safety & quality standard.
• Organise the pre-inspection before formal acceptance. Coordinate and inspect with sub-contractor and consultant.
• Coordinate with internal departments for all drawings.
• Responsible for timely technical clarification of changes to engineering drawings and other technical documents.
• Coordination and on-site supervision.
• Upkeep site record and progress report. Handling of drawing issues and authorities submission.
• Coordinate, attend meetings, liaise with consultants, clients, etc.
• Other duties assigned by the Project Manager.

Requirements:

• Minimum Bachelor Degree in Civil or Mechanical Engineering.
• Minimum 3-5 years experience in construction.
• Efficient, Good Analytical Skills and Able to work independently.
• Proficient in Microsoft Office, MS Project and AutoCad.

We are looking for experienced and passionate Sales Manager who is overwhelming desire to succeed to join our team.

Responsibilities

Your responsibilities will include, but are not limited to:

• Account Management & Development
• Be the lead point of contact for matters specific to the assigned sales accounts.
• Build and maintain strong, long-lasting relationships with the sales account personnel.
• Negotiate contracts and follow up towards closing of agreements.
• Prioritize and plan the company’s work activities within the customer project scope and timeline.
• Ensure timely and successful delivery of our solutions according to customer needs and objectives.
• Constantly explore new business opportunities or offer new business ideas to customers to expand mutual growth.
• Forecast and track customer account metrics (eg. quarterly sales results and annual forecasts).
• Ensure timely billings to customers.
• Business Development
• Actively engage potential clients to update offerings, understand needs, and acquire market intelligence.
• Win new clients by closely following up on actions to clients’ requests, including quotations, proposals, bids, orders, contracts, and specifications.
• Prepare and submit for selected public tenders.
• Coordinate with relevant teams within the company – project management, R&D, and operations – to ensure timely and satisfactory responses to customers.
• Participate in trade shows and industry conferences to collect market intelligence and network with relevant industry players.

Qualifications

• Diploma/Bachelor’s Degree holder
• At least 3 years of experience in B2B sales or business development, particularly in ICT system solution or system integration
• Account management experience in financial services, transit markets, and/or self-automated payment systems is a big advantage
• Strong interest in fast pace technologies like Fintech, IoT
• Highly self-motivated, take initiative to learn and to find out answers
• Background or knowledge in software and electronics/electrical engineering will be an added advantage
• Well organized and able to manage project timeline, deliverables
• Ability to communicate, present, and influence, while having attentive listening skills
• Good command in English and Japanese is a requisite for the foreign market of business development interest.

Here at STYL Solutions, we encourage our employees to take initiative, propose ideas and provide them with the opportunity to dive into multiple projects. We are looking for candidates who possess the following: What’s in it for you?

• STYL Solutions will give you the favorable conditions you need to tackle difficult problems and learn cutting-edge technologies: International working environment with friendly and passionate colleagues
• Onsite opportunity to Japan, and Singapore for training and supporting customer
• Meaningful work with experienced & strong technical veterans
• Flat structure, simple processes & transparency

Vault Dragon. We believe there is a better way to deliver healthcare in Asia

We are a Singapore-based company that believes there is a better way to deliver healthcare in Asia. Together, our passionate and multicultural team aims to transform the regional digital healthcare space to an integrated, seamless and efficient healthcare ecosystem. Backed by prominent venture capitalists in the region we hope to achieve our simple vision. We want to build Asia’s Google Maps for Healthcare Data.

We want to reshape the digital healthcare space by improving facilitation of data flow between the healthcare sector and biomedical sector, and also shifting the patient journey paradigm from a provider-centric model to a more patient-centered system of delivery.

Our solutions are trusted by healthcare providers and payers in Singapore, China, Indonesia, Taiwan, Thailand and Cambodia.

Based on our success in these six markets, we are confident that our solution will be relevant and in demand in other countries within the region as well. We are currently finalising expansion plans into Malaysia, Vietnam and Brunei.

We are expanding. Join us as we create Asia’s Google maps for healthcare data and are looking for as Junior Software Project Manager

We are seeking a talented and dynamic Software Project Manager with 2 years of experience to join our growing team. The ideal candidate will have a strong background in managing IT projects, ensuring successful delivery within scope, schedule, and budget. This role involves collaborating with cross-functional teams, understanding healthcare industry standards, and leading projects that contribute to the advancement of healthcare technology. Extremely bright and ambitious fresh graduates from Singapore Universities may also be considered.

Our Product Suite

Our healthcare solutions are trusted by more than 650 healthcare providers most of them using our platform to manage and run their clinics and health centres. We have also digitised more than 1.2 million or 1,200,000 unique patient records and are the first vertically integrated medical record company in Asia, offering end-to-end medical record solutions for doctors. From electronic record archival to case note annotation, to a state-of-the-art multi branch Clinic Management Solution, Vault Dragon offers it all.

• Our clinic and healthcare partners trust us with their digital healthcare delivery needs. Our state-of-the-art suite of software makes it effortless to run clinics of all shapes and sizes.
• Vault Dragon’s award-winning digital solutions empower healthcare providers to improve healthcare and make clinic administration and management a cakewalk.
• The company’s key offerings include Electronic Medical Record (EMR) System/ Hospital Information System (HIS) /Electronic Health Record (EHR) system called DragonHub , Personal Health Record (PHR) system called DragonCare and Healthcare Data Solutions.
• Our passionate tech experts continually keep Vault Dragon products upgraded and evolved to the times. We are excited to make you a part of our journey to build the largest digital healthcare ecosystem of its kind in the region.

What we offer you

Apart from a challenging and past paced startup environment that fuels and accelerates your ambitions as you help Vault Dragon move to the next level, you will also be well rewarded with a decent compensation package as well as a stake in our growth. You will be working very closely with our CEO and CPO for the following responsibilities:

Responsibilities

Project Planning and Execution, Project Documentation

Develop comprehensive project plans, including scope, schedule,

Coordinate with stakeholders to define project objectives, requirements, and deliverables.

Monitor project progress, identify potential risks, and implement mitigation strategies.

Manage project communication and documentation

Client Interaction:

Communicate regularly with clients to provide updates, gather feedback, and ensure project alignment with client expectations.

Address client concerns and proactively manage expectations throughout the project lifecycle.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

2 years of experience in software project management, preferably in the IT industry.

Knowledge of project management methodologies (e.g., Agile, Scrum).

Strong organisational and leadership skills.

Ability to analyse complex problems and make informed decisions.

Ability to draw workflow diagrams using Miro board or any such tools

Experience with project management tools such as Jira, Asana, or Trello.

Good Stakeholder Management, Communication and expectation management skills

Salary, Perks and Benefits

• Medical Benefits allowance
• Laptop allowance
• Flexible hours

Application Method

Please forward your resume to [email protected]

Responsibilities:

• Oversee QA & QC documentation for company ISO standards, including certificates, calibration, test results, inspection requests, non-compliance reports, and site instructions/observations.
• Review material quality on-site to ensure compliance with project specifications.
• Supervise the implementation of procedures and coordinate with departments for quality checks.
• Assist staff in understanding quality standards and compliance with quality manuals and procedures.
• Collaborate with departments and contractors to maintain system quality.
• Monitor project activities and analyze processes to ensure compliance with quality requirements.
• Manage work methods and stay informed about quality assurance standards.
• Ensure continuous application of quality assurance processes and recommend corrective actions.
• Able to work in an Indonesian shipyard environment.

Requirements:

• Diploma/ Deg in Engineering
• Min 5 years in Manufacturing/ fabrication and construction of bespoke renewable energy assets.
• Certified or Strong Knowledge in quality standard.
• Willing to be based in Batam.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)

Role Description:

Mid-career individuals from any qualification level can applyWe are seeking a dynamic Sales and Operations Manager to oversee and enhance the sales and operational activities within our wholesale motor vehicles business. This role will play a critical part in driving revenue growth, optimizing operational efficiency, and ensuring exceptional customer satisfaction.

Specific Responsibilities

Individual to be involved in:

1. Overseeing day-to-day operational activities involves managing the intricate logistics of vehicle inventory, transportation, and quality control to ensure that operations run smoothly, efficiently, and in compliance with relevant regulations. Gain comprehensive understanding of the motor vehicles being sold, including specifications, features, pricing, and available inventory.

2.Lead and motivate the sales team to meet and exceed sales goals, providing guidance, support, and training as needed. Track and evaluate the sales team's performance against key performance indicators (KPIs), such as sales targets, conversion rates, and customer satisfaction ratings

3.Cultivate strong relationships with key clients, dealerships, and other stakeholders in the motor vehicle industry. understanding their needs and preferences to deliver tailored solutions and maintain. Establishing trust and rapport with customers can lead to repeat business, referrals, and long-term partnerships.

4.Conduct thorough market research and analysis to understand the demand for different types of motor vehicles, prevailing trends, competitor strategies, and customer preferences. Develop and implement strategic sales plans to achieve revenue targets and expand market share in the wholesale motor vehicles sector.

5.Continuously evaluate and optimize operational processes to enhance efficiency, reduce costs, and improve overall productivity. Encourage cross-functional collaboration and employee involvement in identifying process improvement opportunities.

Competencies:

1.Operational Oversight

2.Sales Team Management

3.Client Relationship Management

4.Sales Strategy Development

5.Process Improvement

Duration of Traineeships: 6 months

Approved Training Allowance: Mature Mid-Career Individuals - $3800

Responsibilities for Administrative Manager

• Provide standard clerical duties as assigned, including faxing, copying, mailing, and communicating with clients
• Organise meeting schedules for various departments
• Respond to incoming communications, such as phone calls and emails
• Assist in filtering and forwarding communications to proper individuals and departments
• Create written and typed reports, including memos and business letters
• Help organize small to large-scale events and provide ongoing assistance during events
• Assist in handling of human resources activities, including payroll and personnel databases
• Monitoring, coordinating, and scheduling related to suppliers, vehicle workshops, and other third-party provider.
• Tabulating, summarising, and monitoring data related to Vehicle Maintenance Cost.
• Assist the operations manager in creating the employee's work schedules and assigning their daily tasks
• Assist in the recruitment process by coordinating interviews and onboarding processes.
• Maintain employee records and ensure compliance with HR policies.

Job Requirement

• Proficiency in English

• Exemplary planning and time management skills

• Ability to stay calm and on-task in high-stress situations

• Strong knowledge of today’s office technology, and computer software including MS Office

• Ability to multitask and prioritize daily workload

• High level verbal and written communication skills

• Discretion with personal and confidential information

• experience as an Office Administrator is a plus point

• Minimum Degree holders

Job Summary

• 5.5-day work week (Monday to Saturday)
• Working hours: Mon to Fri: 7.30 am to 4.30 pm
• Working hours: Saturday: 7.30 am to 1.00 pm
• Location: 10 Kaki Bukit Road 1, KB Industrial Building #01-25 Singapore 416175

If interested, please forward a copy of your resume.

We regret that only shortlisted candidates will be notified

• The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.
• Train employees and evaluate their performances.
• Create strategies to ensure that sales targets are met.
• Prepare reports on sales.
• Create and maintain relationships with clients.
• Liaise with other branches to share strategies.

Reporting to:

Managing Director

Job Overview:

As a Audio Visual Project Manager you will be responsible:

Responsibilities:

· Generate functional line drawing for audio, video, control, and communication systems

· Extensive knowledge of signal flow for audio, video, control, and networking.

· Work closely with installation team for installation.

· Proactively assist & manage change orders and processing.

· Effectively coordinate with client and project team to ensure system is install accordingly to designed system on project details on site

· Continuous education on design practices and new product knowledge

· Attend sales meetings and job walks

· Possess strong communication skills and the ability to learn new technologies quickly.

· Be successful in building relationships with clients and possess a strong customer service attitude. Feel interested, confidence, and creditability in the solutions being presented.

· Assist the installation team with the design and development of high-end audio-visual collaboration solutions unitizing the latest control system, video conferencing, unified communications, and video streaming solutions.

· Respond to sales team/clients for system designs, and schematics.

· Working knowledge and design experience with Unified Communications systems as well as video streaming and video conferencing solutions are required.

· Seek opportunities to propose value-added solutions across company’s required timescale.

· Remain actively involved with client through the project lifecycle

· Maintain up to the minute knowledge of products and solutions in the Audio-visual marketplace.

· Proactively update Audio Visual, Sales and Management team on latest solutions.

· Develop and maintain positive relationship with manufacturers

· Involve System configuration, Testing & Commissioning of company solutions.

· Studying solutions/assisting in-house AV Designers and Engineers from different manufacturers like Samsung, BOSE, Crestron, Extron, Poly, Logitech, etc to implement fully integrated solutions for clients.

· Any Ad-hoc job assigned by the company.

Professional Skills & Personal Capabilities:

· Experience with technical sales and installation procedures for colleges, universities, corporate, enterprises, and government customers.

· Knowledge of current technology and trends in the audio-visual field.

· Minimum of 3 years’ experience within the audio-visual industry

· Minimum of 1 years’ experience in engineering & design

· Ability to communicate effectively with clients and co-workers.

· Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume.

Education

· Any educational level with strong AV or AVL experience and knowledge. Diploma and Bachelor Degree in the related field are preferred.

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

• Delegate responsibilities and supervise business operations.
• Resolve conflicts or complaints from customers and employees.
• Analyze information and processes and develop more effective or efficient processes and strategies.
• Establish and achieve business and profit objectives.
• Generate reports and present information to upper-level managers or other parties.

Key Responsibilities

Team Leadership and Management:

• Supervise, train, and mentor a team of telematics technicians.
• Assign tasks and projects to team members based on their skills and workload.
• Monitor and evaluate team performance, providing regular feedback and conducting performance reviews.
• Foster a collaborative and positive work environment to enhance productivity and job satisfaction.

Technical Expertise:

• Demonstrate a deep understanding of telematics systems, their components, and functionalities.
• Assist technicians in complex installations, troubleshooting, and repairs.
• Stay updated with industry trends and emerging technologies related to telematics.

Installation and Maintenance:

• Plan and coordinate the installation of telematics devices in vehicles and equipment.
• Ensure proper wiring, mounting, and connection of devices according to manufacturer guidelines and safety standards.
• Oversee the configuration and programming of telematics units and associated software.

Troubleshooting and Support:

• Assist technicians in diagnosing and resolving technical issues related to telematics systems.
• Provide advanced troubleshooting support for complex problems.
• Collaborate with other departments or external partners to address system integration challenges.

Quality Assurance and Compliance:

• Monitor the quality of installations and maintenance work to ensure it meets established standards.
• Enforce compliance with safety regulations, company policies, and industry best practices.
• Document all work performed, including detailed reports on installations, repairs, and maintenance activities.

Inventory Management:

• Maintain an inventory of telematics devices, tools, and equipment.
• Coordinate with procurement to ensure an adequate supply of necessary resources.

Communication:

• Interface with customers, project managers, and other relevant stakeholders to discuss project requirements and timelines.
• Provide regular updates on project status, challenges, and successes.
• Proactively gather feedback from customers for operation and system improvements

Training and Development:

• Identify training needs for technicians and organize relevant training sessions.
• Promote ongoing professional development within the team.

Qualifications and Requirements:

• Equivalent experience in electrical engineering, automotive technology, or a related field.
• Several years of experience working with telematics systems, including installation, maintenance, and troubleshooting.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in reading technical schematics and manuals.
• Familiarity with various telematics protocols and communication technologies.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.

Candidates should exhibit a proactive attitude, welcoming increased responsibilities and acquiring new skills to enhance work efficiency, safety, and career advancement.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics and a family medicine clinic.

RESPONSIBILITIES

NTUC Health is one of the largest community health and eldercare providers in Singapore. Through our Active Ageing Centres, we engage the seniors within the clusters and support them by reaching out to understand their needs, curating programmes that cater to the needs of active seniors, and befriending isolated and vulnerable seniors.

As a Cluster Manager, you lead and manage a cluster of Active Ageing Centres (AAC). You will work closely with the cluster's respective centre-in-charge (CICs) and other internal stakeholders to develop, improve and implement plans to achieve long-term objectives. Additionally, you will work closely with Quality Management to ensure operations comply with the policies and practices of NTUC Health.

You are also responsible for guiding the CICs to ensure the overall smooth operation of the AACs and establish close partnerships with the regional health system (RHS, healthcare cluster) and community partners.

Client Satisfaction

• Ensure the responsible AACs practice NTUC-Health Care and Service philosophies
• Using observations made at the centres, input from clients and other stakeholders, and knowledge of the market to identify and help each centre capitalize on priorities and ensure a satisfactory client experience
• Assist in strategizing inter-clusters/cross-agencies/disciplines collaborations where necessary
• Review and propose enhanced services through value-adding processes (e.g. projects, events, external partnerships) and partner with both internal and external stakeholders to ensure successful implementations
• Evaluate the customer journey in awareness (referrals), onboarding, centre experience, and customer engagement to improve the customer experience

People Management and Development

• Conduct regular mentoring, coaching, and consulting sessions with CICs to help them resolve issues at work (i.e. operational, quality management, managing of staff) and accomplish the centre's objectives
• Work shoulder to shoulder with the teams to create a culture of the centre of excellence. Induct new centre managers/supervisors, and provide support for CIC to develop and grow with best practices
• Conduct appraisal and evaluate performance fairly and constructively. Guide and work with CIC to handle complex cases when required.
• Formulate a training plan for CICs to upgrade their competencies and skill sets aligned with the organizational directives
• Create and manage a workforce resource plan for headcount budgeting, succession planning, and career progression
• Manage the centre recruitment process: interviewing, assessing, and selecting suitable candidates based on centre requirements, organizational goals, and values

Ensure Quality Service and Smooth Operations

• Together with other Cluster Managers, enforce Standard Operating Procedures (SOP) and work processes for the centre based on funders (e.g. MOH / AIC) guidelines and service model requirements in centre facilities, clients' activities and programs and safety
• Ensure the centres meet funders' KPI and audit requirements, including accurate and on-time external and internal reporting
• Ensure the overall smooth operations of AACs within the allocated budget
• Evaluate, identify gaps, and provide solutions for improvement in clusters' centres' operations and maximizing resources
• Keep abreast of trends and changes in the eldercare industry to stay competitive and up to date with the centres' service offerings.
• Assist in introducing and implementing new services, programmes, equipment, initiatives, and systems
• Conduct case discussions with CICs on cases with high complexity or clients' complaints.
• Ensure incident reports are reviewed, conduct Root Cause Analysis (RCA), and escalate to the relevant internal partners (e.g. HR and RO, if required)
• Ensure coverage of the CIC's role at the centre in their absence temporarily, when needed (i.e. in emergencies or long periods of leave) May require to perform additional duties as requested

• Degree in Business Management / Psychology / Gerontology or other relevant fields
• Candidates with Diploma with relevant working experience will be considered
• At least 3 to 5 years experience in leadership and management
• Proficiency in digital skills Good collaborative and stakeholder management skills
• Good problem solving and planning skills
• Proficient in Google Suite Applications
• Able to motivate peers and team members
• Service mindset, genuine interest to engage our seniors in the community
• Possess good interpersonal and communication skills
• Pleasant, proactive and highly accountable for the work assigned
• Data-driven decision-making; able to collect data based on the organization's KPIs and transform that data into actionable insights
• Team player with strong internal and external customer focus

Advantageous skills:

• Experience in running operations or Active Ageing Centres would be an advantage.
• Ability to converse in local languages

Job Highlights

• Excellent Exposure to new technologies & cutting-edge businesses
• Opportunity for Management Development Programme
• World-class certification and training

Job Description:

1. Prospecting new customers and attend to inbound enquiries from new customers.
2. Maintain an up-to-date Account Plan for each account.
3. Discover and scope value-creation (or sales) opportunities within the account
4. Expand scope of services to new departments or organizations in your assigned accounts.
5. Ensure CRM is up to date with Account information
6. Provide timely progress report to your direct superior through account plan reviews
7. Meet pipeline targets (size, speed and efficiency)
8. Be proficient in TAS or ABS sales process (training will be provided)
9. Manage & maximize digital engagement with major accounts with assistance from Marketing team.
10. Ensure and achieve high customer satisfaction levels from your Major Accounts

A successful Account Manager should:

1. Possess Mechanical CAD industry knowledge and sound IT background (preferable)
2. Be proficient in using Microsoft Office suite of tools
3. Have high proficiency in language – particularly English