Responsibilities:

• Provide primary technical assistance and support to end-users for live systems, ensuring prompt resolution of issues and minimizing downtime.
• Resolve software issues related to remote devices, servers, networks, and security systems to maintain system integrity and security.
• Maintain systems by performing routine checks, updates/patching, and configurations as required. Generate reports based on system performance and user requirements.
• Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues to higher levels of support or relevant teams.
• Support users with login issues, password resets, and access-related queries to ensure smooth and secure access to systems and resources.
• Collaborate effectively with internal teams and stakeholders to enhance system functionality and user experience.
• Proactively identify recurring issues and recommend improvements to prevent future problems and optimize system performance.

Requirements

• Minimum Diploma in IT or equivalent qualification
• Technical expertise in Windows Server Management/Administration, and Windows OS
• Proficiency in MS Office applications
• Experience with network and security systems is preferred.
• Excellent troubleshooting skills to diagnose and resolve technical issues efficiently.
• Ability to support technical change management processes, collaborating with internal teams and stakeholders.
• Proficiency in adhering to standard operating procedures and contributing to their development.
• Strong analytical skills to analyze and solve software problems effectively.
• Ability to collaborate effectively with other IT professionals and support teams.
• Willingness and availability to work on shifts (12 hour rotating).

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Conduct comprehensive and impartial investigations into employee-related HR allegations, related to misconduct, policy violations, harassment, discrimination, and various workplace issues.
• Independently act as the HR representative for the disciplinary Inquiry Committee hearings, ensuring a fair hearing where natural justice is addressed, due process delivered as well as detailed and accurate documentation of the process.
• Identify and monitor trends regarding HR-related investigations, employee disciplinary matters, and employee relations matters. Develop, in consultation with HRBPs, plans to mitigate risks to the business.
• Research, plan and contribute to the development of policies and processes for, but not limited to:
• Employee investigation matters
• Employee relations / compliance matters
• Employee discipline and grievance matters
• HR-related crisis management matters
• Provide consultation to, and guide HRBPs (HR Business Partners) and key SOCI (Schools, Offices, Centres and Institutes) stakeholders on addressing and resolving employee disciplinary issues, involuntary employment cessation issues, employee grievance issues, etc.
• Collaborate and work closely with Office of the Provost and Office of Legal and General Affairs to ensure that all HR policies and processes are aligned with local laws and regulations, and recommend appropriate resolutions where needed.
• Develop and deliver training programs to educate employees and managers on the importance of workplace conduct, workplace fairness matters, reporting mechanisms, etc.
• Support union-related matters to uphold good industrial relations. This includes but is not limited to Collective Agreement negotiations and partnering the Union on IR events.
• Manage annual COC (Code of Conduct) and COI (Conflict of Interest) exercises as well as liaise with HR Administration team on the delivery of these exercises.
• Collaborate with Office of Safety and Security to develop and maintain a HR crisis management plan that addresses a range of potential crises that may affect employees.
• Develop communication strategies and draft communications package for internal and external stakeholders during crises.

• Degree, preferably in the area of Human Resources, Industrial Relations, Law, Psychology, Business Administration, or a related field, with at least 10 years of HR-related work experience, of which 5 years should be in a similar role focusing on employee investigations, labour relations and employee relations.
• Familiar with general HR policies & practices, local Employment Act, Industrial Relations Act, Workplace Fairness Legislation, Retirement & Re-employment Act, etc.
• Good track record of engaging and managing industry labour union representatives / officials.
• Demonstrate high level of empathy and advanced listening skills when communicating, influencing, problem-solving people as well as union-related matters.
• Ground decisions in facts, leverage on data to generate new insights and opportunities, clearly defines and measures business outcomes to identify course corrections and measure success.
• Committed to, and possess relevant skills in collaboration, problem solving, negotiation, dispute resolution, and solution finding.
• Possess high level of discretion and ability to handle confidential and classified information.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

​We are looking for a passionate and professional Assistant Technical Officer to join our Facility Management team.

Based in Singapore and reporting into the Senior Executive Officer, the incumbent will organise and execute the repair, maintenance and improvement programs at all branches, livewires, off-course betting centres, UBI stores and BCP sites, ensuing the business operations continuity of the branches within corporate guidelines and budget.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in M&E or in building services engineering, we want to talk to you.

What You'll Do

• You will collaborate with various stakeholders to plan and execute all A&A, repairs and maintenance works for all branches, livewires, OCBs, UBI stores and all BCP sites, to ensure the business operations continuity.
• You will manage contracts through timely call for quotations, stringent review and evaluation of proposals, to ensure getting the best value for all building services, maintenance and renovation works.
• You will submit reports, monitor budget and expenditure, prepare RFP / RFQ / Tender document / EAFS, check invoices and update records and ensure that operating expenditures are within budgets.
• You will assess and manage risks at all workplace during A&A and comply with prevailing safety and statutory regulations.
• You will stay current on the various technical regulations stipulated by relevant authorities/governing bodies (eg BCA, SCDF) and ensure that SPPL properties do not breach safety regulations.

Who You Are

• You will need a Diploma in Building Services Engineering or Estate Management or Mechanical & Electrical Engineering.
• You will need to have a minimum 3 years of related working experience.
• You have knowledge of M&E and Building Services.
• You have experience in project management and risk management.
• You have knowledge of relevant code of practices, standards and legislations.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance
• Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

Description:

• Ensure that only authorised staff displaying valid SP Group (“SP”) security passes are permitted to enter the Company’s installation
• Ensure that all items / materials taken out of the TCC are accounted and recorded
• Ensure that the company’s facilities, main and pedestrian gates are closed and locked whenever they are left unattended
• Ensure that photo taking and video filming are not permitted in the premises unless with the approval of at least the relevant Head of Section
• Record all incidents in the Occurrence Book and immediately report all incidents/fire alarms/malfunctioning of CCTV, Fence Intrusion Detection System and Vehicle Crash Barrier System to the company and the Security Command Centre (“SCC”)
• Attend to any incidents/matters/activation of fire alarms with Comms set and execute company’s Standard of Procedure
• Contact the relevant Contact Person/s during an emergency
• To enforce any instructions/directives in connection with CRISIS management such as Severe Acute Respiratory Syndrome, Flu Pandemic or any other matter health related incident as required by the relevant authorities
• Ensure all equipment and keys are accounted for when changing shift
• Comply with all Standard Operation Procedures (SOP) issued by the Company
• Support any other duties as assigned includes tunnel exercise with external parties such as SCDF, EMA, etc
• Check that the entries made by contractors/visitors in the visitor’s logbooks are correct and complete Not allow any unauthorized person, including the Company staff to enter the control room unless approved by the Company
• Operate and monitor RFID system to track all personnel enter/exit tunnels
• Monitor Tunnel SCADA system (similar to Building Monitoring System)
• Perform emergency SOP to guide staff/workers to evacuation out of tunnels
• Monitor and trending data of M&E systems
• Ensure an emergency call-out service is available at all times
• Any other systems and components, which are to monitor but not specifically mentioned in the abovementioned sub-clauses but are within the Contract Area, shall be included in this Contrac

Requirement:

• Singapore Citizens / Permanent Resident only
• Certified to be medically fit.
• Personnel must have Mechanical and Electrical (M&E) engineering experience with some background knowledge of security management.
• Experience in working in commercial control room to monitor M&E and fire system.
• Minimum three (03) years of relevant experiences similar in nature to Tunnel Control Centre will be advantage.
• Able to speak and write in English and familiar with Microsoft Office software.

Job Description

• Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
• To carry out regular site supervision and inspection of the works/materials including any off-site production as instructed by the consultant team so as to ensure that mechanical and electrical works, including security systems, are constructed to required quality, accuracy and workmanship
• To monitor work in progress in accordance to Approved Master Schedules with breakdown to Monthly, Weekly and Daily programmes
• To assist the RE on daily, weekly and monthly reports of site progress as per contractor’s approved program, activities, issues and resolutions
• To check and verify reports, variations and progress claims submitted by contractors, including as built quantity for the variations
• To undertake any other duties related to the project as and when instructed by the SO and RE.

Qualifications

• Minimum Diploma in Mechanical / Electrical Engineering from a recognized institution
• Registered with IES/ ACES as a Resident Technical
• Minimum 5 years of M&E work experience with strong knowledge of local construction practices air-conditioning, electrical, fire protection, security systems, BMS, plumbing, sanitary and gas services

SCOPE

The incumbent in the position is responsible for managing the Guest Relation Section and providing the highest professional services in accordance with Kempinski’s policies, procedures, and service standards. They also act as a representative of the hotel management and handle all guest relation matters brought to their attention, to the satisfaction of the guest.

OVERALL OBJECTIVES

The job of Guest Relations Manager is executed satisfactorily when:

KEA (Kempinski Experience Assessment) audit results are 85% and above.

LQA (Leading Quality Assurance) audit results are 85% and above.

CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.

Hotel and Outlets are promoted.

Guest complaints are minimized and if occur followed up efficient and are reported to Operations team.

In case of immediate need, the Guest Relations Manager helps with reception duties.

MAIN RESPONSIBILITIES

Communication of hotel & company philosophy and internal hotel representation.

Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.

Be knowledgeable about all VIPs in-house, hotel functions and special events.

Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.

Welcome, facilitate and bid farewell to as many guests as possible.

Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.

Prepare the iPads for in-room check-ins.

Prepare the daily amenity report.

Handle special amenity requests and room setup’s for anniversaries, birthdays, honeymoons etc.

Liaise with FOM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.

Obtain as much information about a guest’s stay to be entered in the guest history.

Welcome visitors to the hotel, assist with general information, internal promotions and directions.

Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.

Maintain a record of all complaints and requests, follow up and inform concerned operating departments.

Handle all incoming Guest Intelligence Pre-Arrival Surveys.

Create and implement a minimum of 5 Platinum level and 3 Black level Local Experiences for the hotel.

Perform special projects and related duties as assigned.

Walk throughout the hotel recognizing guests and engage with them appropriately.

Attend & participate in daily briefings as scheduled.

Report potential and existing hazards and rectified immediately.

Provide information to all guests regarding the services and possible internal promotions of the hotel.

Senior Management on any unusual circumstances that might affect guest service and expectation.

Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures.

Participate in training programs.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 3 years experience in a similar role
• Comprehensive Opera knowledge
• Mature & Customer focused.

Roles & Responsibilities

• To perform all roles and responsibilities required of site supervisors under the Building Control Act.
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary.
• To prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified.
• Write daily reports of works done by contractor and record daily manpower status on site.
• Inspect and maintain records of equipment/machinery/licensed machinery operator/permits (both statutory and aviation requirements).
• To ensure that the structural elements or critical works of the construction works are being carried out in accordance with the approved plans and with any terms and conditions imposed by the Commissioner of Building Control where necessary.

Requirement:

• Diploma in Mechanical or Electrical Engineering from a recognized tertiary institution or relevant qualifications.
• Minimum two (2) years of relevant experience as a RTO, of which at least three (3) years shall be in supervision of works similar in nature to major construction works in buildings, services laying and lighting & control systems.
• Accreditation with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore are preferred.
• Certificate in Building Construction Supervisors Safety (BCSS) Course.

Job Description & Requirements:

• Work closely with the project team on environmental issues such as noise monitoring, pollution, vector control, air pollution, water pollution and drainage, prevention & control of infectious diseases, food hygiene, solid waste management, chemical storage & disposal, and haze response procedure. Ensure compliance with the latest environmental regulations.
• Implement and monitor environmental control programs on site.
• Prepare, submit statutory reports, and maintain documentation for environmental public health requirements on environmental issues.
• Conduct regular inspections and actively be involved in environmental matters on site.
• Enforces all environmental requirements and in-house rules and regulations
• Attend site meetings/ client meetings and prepare weekly reports.
• Liaise with government authorities in relation to safety and environment compliance matters.

Requirement:

• Must be registered ECO with NEA.
• Minimum 2years experience or relavent feild.
• Excellent communication and interpersonal skills.
• Proficient in MS Word and Excel, and MS Outlook.
• independently Environmental control officer

Report to Project Director / Project Manager / WSH Manager

Overall responsible for the development and implementation of Safety, Health, Environmental & Security policies and ensure that site operates in accordance with applicable statutory & regulatory requirements.

Be the Secretary of the Safety Committee and ensure that safety and environment meetings are held in accordance to regulatory requirements.

Report the Safety, Health, Environmental & Security aspects to Project Director.

Conduct risk assessments.

Investigate all Industrial accidents.

Coordinate and conduct Safety, Health, Environmental & Security training at all levels on site and head office.

Conduct regular Safety, Health, and Environmental & Security inspection and recommend corrective action.

Arrange independent Safety audit and follow-up on corrective action.

Liaise with BCA on OHSAS 18000 and ISO 14000 Certification.

Liaise with respective Authorities on matters related to Safety, Health, Environmental & Security issues.

Establish site security plan in conjunction with Project Director / Project Manager.

Organize & manage the security team and monitor the implementation of security plan.

Prepare monthly security report for all projects and submit to Project Director / Project Manager / Construction Manager for review.

Ensure no illegal workers are working on / staying on job site (including Sub-contractors).

Total 15 years experience in construction field and minimum 10 years experience in the relevant position.

Bachelor of Environmental & Occupational Health & Safety

Bachelor of Science in Safety, Health & Environmental Management

LTA experience preferred

Able to work on rotating shift work, if necessary.

Note : CV may send to : [email protected]

1. Quotation to agent & shipper
2. Meet shipper and agents to establish good relationship
3. Manage the country agent she/he is assigned to.
4. Prepare marketing reports

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Monitor latest trend and development in private education and keep abreast of market development
• To provide programme consultation, offer professional advice & recruit students into the programmes
• To participate in marketing and recruitment campaigns
• To maintain good relationship with partners & customers
• To provide customer services and support in the promotion and recruitment of students
• To achieve monthly sales target
• To take charge of publicity and PR of the School
• To produce valuable and engaging content for the website and other social media platforms that attracts and converts our target groups.
• Maintain social media platforms
• To perform general administrative duties

Requirements:

• Candidate must possess at least a degree in Marketing / Business preferably.
• At least 3 year(s) of working experience in the related field is required for this position.
• Marketing experience in education industry will be an advantage
• Good interpersonal skills to build and cultivate relationships
• Be customer orientated with account management skills
• Confident and personable with good communication and presentation skills
• Able to work independently
• Good command in English

* Remuneration will be commensurate with relevant experience.

Job Responsibilities

1. Organise and provide administrative and logistical support for internal and external training programmes, courses, conferences and meetings

2. Update and maintain the training prospectus and training calendar.

3. Coordinate and maintain records of clinical attachments / internships provision and prepare monthly and quarterly reports for HODs.

4. Apply for external funding (e.g. SSG / WSQ) and maintain records on the status and use of the fund.

5. Collate the post-training evaluation of the courses to help audit the effectiveness and quality of training programmes and share the evaluation report with respective HODs.

6. General administrative support implementation and maintenance of necessary infrastructure such as e-Learning Portal, 360 articulate, repository of training materials, training facilities and equipment, audit, budget, certification, monthly report, booking of training rooms to support and promote training.

7. Provide full secretariat support to RHCI Directorate.

8. Assist in any other ad-hoc projects assigned by the Supervisors

Job Requirements

1. Minimum a Diploma in any discipline.

2. At least 3 years of relevant experience in training or healthcare will be an advantage.

3. Meticulous in maintaining records and producing data and reports.

4. Proficiency in Microsoft Office applications, using virtual communication tools such as Zoom, Microsoft Teams, learning management system such as 360 Articulate.

5. Good communication and interpersonal skills.

6. Ability to work independently, tasks oriented and above to multi-task.

Thank you for your interest. We regret that only shortlisted candidates will be notified.

We are Archetype – a global marketing communications agency working with magnetic brands to make an impact in this world. Our mission is to be a local market leader everywhere we operate, driven by our strategy of best people, best work, best clients.

If you are looking to make a difference, deliver award-winning work and have fun all at the same time, Archetype is the place to be. Above all, our values are widely shown across the offices – Ambition, Curiosity and Kindness. If you possess the same values as us, we want you!

Who Are We Looking For?

• A strong PR consultant with deep experience working with B2B and B2C clients in the technology and corporate sectors.
• A consultant who possesses a blend of strong project, team and client management skills, media and influencer relations, impeccable writing, and a good understanding of the commercial aspects of account management.
• A self-motivated, driven, collaborative and creative individual who would jump into anything with both feet. Someone who has a passion for continual learning, genuine communications and a great sense of humour.

Who Should Apply?

• You have 3-5 years of agency experience in B2B and B2C PR, maintain strong media and influencer relationships, possess great client management experience, with specific expertise in technology and corporate practices;
• You have PR in your DNA, content skills at the centre of your consulting toolkit, and possess the ability to flex into social and digital;
• You are a team player with strong ability to motivate, inspire, manage, empower and lead teams to consistently exceed clients’ expectations;
• Degree or equivalent, ideally in the field of PR, Communications, Marketing, Business or Journalism;
• Excellent written and spoken English.

If you are keen, kindly apply with a copy of your CV. We regret to inform that only shortlisted candidates will be notified.

• Assist with duties at the following Duty Posts:

1. ­ Security Control Room Duty;
2. ­ Lobby Duty;
3. ­ Loading Bay;
4. ­ Patrolling or Observation Duty;
5. ­ Back of House;
6. Or at any position where operations in Security field will benefit

• Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected
• Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives
• Coordinate with various departments and government agencies on routine matters and during emergency
• Monitor back of house areas with particular attention to unauthorized entry and exit points
• Maintains records in respective Log Books for future reference
• Keep Manager or Crisis Management Team informed on the latest development of situation in a crisis
• Conduct inventory on keys, passes, walkie-talkies, pagers and all other accountable stock
• Perform other reasonable duties assigned by the assigned by the Management

Only shortlisted candidates will be contacted.

Recruitment Officer

123 Easy Employment Pte Ltd, is a Domestic Helper (Maid) agency, with staff experience totaled 30 years of employment agency.

Our slogon "journey to matching" defines our efforts and direction. Any employment, be it Corporate or Domestic, will always strive to do it the first time right, placing the right candidate at first attempt. However, many a time is through multiple placements to get to the right helper, alongside with learning and realignment of expectations as well as coexistence under the same roof. Our services are therfore designed with "journey to matching" in mind.

If you are dynamic and organized, have a passion for learning and seeking breakthrough, come be one of our likeminded professionals now.

Your attitude and passion shall be appreciated above your education and experience.

Responsibilities:

· Learn and set up process/SOP of recruitment & deployment

· Set-up Databases of Clients & migrant domestic workers

· Website & Facebook/Social media maintenance

· Upload bios to Bestmaid / Netmaid / Searchmaid etc platform

· Respond to employer enquiry by assigning Recruitment Consultant

· Assist to prepare all contracts & documentation for Recruitment Consultant

· Coordinate all logistics for pickup or handover etc

· Support Full Administration & Filing for the office

· Inventory of office supplies

Requirements:

· Candidate possess ITE or Diploma certificate

· MUST BE Responsible, organized and with good self-discipline

· Highly passionate and committed

· Proactive & Result oriented

· Prepared be to groomed as a Recruitment Consultant

5.5 days week

Average Income ranging from $2200 - $2800 / month

If interested, contact Mr Low, 97670126 (whatsapp only)

We are looking for a passionate and professional Senior Executive Officer to join our Customer Experience team.

Based in Singapore and reporting to the Senior Manager, the incumbent will oversee the day-to-day operations of the team's initiatives for customer segments, working along-side teams to integrate content, design, and customer engagement activities into cohesive initiatives aimed at increasing customer retention and market diversion from illegal operators, developing segment programmes and enhancements to drive customer segment performance to encourage responsible gambling and achieve advocacy.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in customer segmentation or campaigns, we want to talk to you.

What You'll Do

• You will collaborate with cross-functional teams to gather insights and data relevant to specific market segments.
• You will develop and maintain segment profiles and personas based on data-driven analysis and customer research, conduct in-depth analysis of each customer segment to understand their unique needs, preferences, and pain points, identify opportunities for personalisation and targeted communication initiatives within each segment, evaluate the effectiveness of segmentation strategies and recommend adjustments based on performance metrics and customer feedback.
• You will conduct competitive analysis to identify strengths, weaknesses, opportunities, and threats within target segments, monitor illegal market activities and industry trends to anticipate changes in segment dynamics and market conditions, present findings and recommendations to key stakeholders to support strategic decision-making and resource allocation.
• You will stay abreast of emerging technologies and methodologies in segmentation analysis and incorporate best practices into existing processes.
• You will develop targeted marketing campaigns and content tailored to the specific needs and preferences of each customer segment.
• You will leverage the CRM system, digital and remote channels, and retail touchpoints to deliver personalised experiences for customer engagement.
• You will collaborate with Customer teams to ensure campaign alignment and seamless customer experience.
• You will identify relevant courses/conferences for development of current capabilities and acquire new capabilities.

Who You Are

• You will need a Degree in marketing, business analytics, computer science or information technology. Advanced certifications in Analytics preferred.
• You will need at least 3 years of experience in customer segmentation, data analysis and/or marketing.
• Experience in gaming products and services will be advantageous.
• You should have a proven track record of using customer data and insights to drive marketing campaigns with results in improved customer engagement and retention.
• You should have hands-on experience with customer data platforms, analytics tools, and data visualisation techniques. Experience with Qlik Sense is an advantage.
• You should have strong understanding of customer behaviour, purchasing patterns, and market trends.
• You should have the ability to collaborate cross-functionally with Customer, Channels and Product teams to translate customer insights into actionable strategies.
• You should have excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams and stakeholders.
• You will need creativity and innovation to develop engaging and personalised campaigns that resonate with target audiences.
• You should have attention to detail and a commitment to delivering outcome driven campaigns.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

Job Description:

• Perform month end closing and related fund accounts
• Review and maintain the General Ledger accounts
• Perform quarterly GST statements for review and submission
• Work with relevant department on payment related matters and bank related matters
• Manage Fixed Assets and performing review of purchase requisitions
• Any ad-hoc duties as per assigned

Requirement:

• Minimum Degree in Accountancy/ Finance or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Job purpose:

Specific to this role: Credit Officer supporting the Korean desk in the Singapore Branch International Corporates business line, located in the Singapore Branch.

This is a Group Risk Management role working closely with the Korean Client Relationship desk (3 pax) with the focus on detailed credit risk assessment and obtaining the credit decision. The credit risk assessment is on the Parent Group, usually also subsidiaries, that are located either in Korea or Europe / US / Other Asia.

In addition to actively working on new business, ongoing assessment, and monitoring of completed transactions, and ad hoc credit related projects.

Generic to Credit Officer role: Guided by the highest quality standard in decision-making, the Credit Officer (CO) decides and is primarily responsible for credit synopses which he/she processes himself/herself or within his/her group, distributes within the group according to difficulty and complexity, and discusses in individual cases. In order to obtain adequate information he/she regularly participates in client visits.

As supervisor the CO is responsible for the risk result and the risk quality of the credit portfolio within his/her responsibility. The CO shares responsibility for the performance (gross / value contribution margin) of the exposure he/she processes in the corporate lending business. In the context of managerial duties, the CO is guided by the Bank’s strategic goals, business policy focus and, in particular, its credit risk strategy. In addition, the CO ensures compliance with Service Level Agreements entered into with Market units (Time to Market). He/she disposes of extensive competencies and lending authorities and uses them in responsible manner within his portfolio responsibility and to influence a risk adequate pricing. Cases within his/her own 4 eyes-lending authority he/she acts as final decision maker and cannot be overruled on his/her authority level by the market side. For superseding authority levels the CO adopts the higher competence, submits decision proposals and exposes files when indicated in the decision making bodies of the segment credit committee of Corporate International or, if applicable, in the Group credit committee (KK).

In the context of his executive function the CO promotes self-initiative, readiness to perform, constructive co-operation and team spirit through clear job definition, delegation of responsibility and adequate information.

In his/her team the CO points out deficits as well as necessities for improvement and pursues these consistently. He/she continuously optimizes task execution and promotes exchange of information, ideas and experience.

Key activities:

Specific to tise role:

• New position to establish Corporate Credit Risk Management expertise to support Korean desk.
• Strong track record as risk manager. Mandatory - good experience of risk assessment of Korean corporate clients and their subsidiaries. Good understanding of Korean Group structures. Products: Syndicated and Bilateral Loans, Export Credit Agency Covered Loans, Various types of Guarantees, Trade Finance instruments, Derivative products.
• Strong ability to confidently participate in meetings with clients where required.
• Liaison and close working involvement with the Credit Officers and Managers in other Commerzbank branches and across different time zones.
• Evaluation and structuring of potential transactions within risk guidelines and policies including the preparation of Credit Applications and Internal Credit Ratings. Including cash flow modelling, return analysis as well as coordination with other bank support functions in connection with transactions in the existing portfolio. Involvement in post approval documentation.
• Where required, assist in the external due diligence process as part of the credit process.
• Monitoring of portfolio will include evaluation of potential deteriorations in the credit condition of individual transactions. Stay up to date on industry trends and current market conditions.

Generic to Credit Officer role:

Junior (related to exposures with a low degree of risk):

• To improve risk result and risk quality (risk mitigation) of the credit portfolio within his/ her decision-making authority
• To ensure a well-balanced situation between risk and earnings
• To analyse the financial and economic situation of the borrower (incl. balance sheet analysis on internationally accepted accounting principles, business development trends, in particular future-orientated cash flow analysis etc.) and decision-making regarding case-related core segmentation criteria
• To be involved in the gathering of information about customer, as well as about current development of respective industry sector i.e. regular participation in customer visits
• To ensure a consistent, risk-sensitive and rule-compliant rating assessment
• Risk identification and early recognition, perception of potential risks
• Classification of risk (depending on the situation) in dialogue with other COs to guarantee a consistent and coherent credit policy
• Consideration of portfolio targets within one’s area of responsibility, including controlling and reporting

Intermediate (additional; related to exposures with a medium degree of risk):

• Investigation, definition and rule-compliant reporting of engagements with significantly downgraded creditworthiness (Intensive Care)
• Duty to inform Local Credit Officer (LCO) concerning process disruptions, problem issues and significant individual case decisions
• Compliance with Service Level Agreements (qualitatively and quantitatively)
• To ensure data quality in consideration of regulatory standards,
• Promotion of know-how transfer, expertise and teambuilding
• Supply of necessary information from his/her own sphere of activity for the preparation of Industry Batches
• To support the Local Credit Officer (LCO) in risk management related tasks e.g. portfolio analysis
• To participate in projects and also to lead them if required.

Formal education:

• University degree in Accounting / Business / Financial discipline.
• Other postgraduate of professional qualifications in finance related fields.

Specialist knowledge (work experience, further qualification):

- Work experience

• Minimum 3 years Risk Management of Korean corporates for Associate level, 5 years AVP level, 7 years for VP level, either within an International bank, Korean Headquartered bank, or Leading Rating Agency. (Mandatory).
• Demonstrable track record of transaction execution across multiple Korean corporates / sectors (Mandatory).
• Good command of Korean language at a minimum level of C1 (CEFR) or Level 5 (TOPIK) for non-native speaker as this role will need to liaise frequently with Korean speaking clients (Mandatory)
• Formal Credit risk trained and full understanding of lending principles (Mandatory)
• Excellent communication in English as well as presentation and marketing skills. Basic German language an advantage. Open to travel to Korea on an ‘as required’ basis.
• Extensive experience with Microsoft Word, Excel, PowerPoint, especially financial models, and rating systems
• Positive attitude to take on special tasks involving inter branch liaison and dealing with Head Office on risk operational issues.
• Ideally has existing network in the Korean Credit Risk Officer network.
• Strong knowledge of commercial and corporate banking products is an advantage.
• Detailed knowledge of loan and security documents.
• Knowledge of general and internal regulations, workflows and local (MAS) regulatory guidelines
• Knowledge of a future-orientated cash flow analyses
• Knowledge of the evaluation, implementation, and monitoring of portfolio structures
• knowledge of the general sector analysis

- Further Qualifications

• Self-confident, willing to make decisions and able to justify and communicate professionally, calmly, and clearly. Able to approach problems and resolve potential conflicts in a constructive and structured manner.
• Strong team player
• Self-motivated and resourceful. Ability to handle multiple tasks and adapt to a changing business environment

Job Description:

• Attend to patients' enquiries and provide information.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Assist patient with registration, billing, collection of payment and appointment scheduling.
• Assist in administrative duties
• Any ad hoc duties as per assigned

Requirement:

• Minimum GCE O Levels

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Job location: Central

Working hours:

• Perm Full time 9am to 6pm or Part Timers are welcome

Job description:

• Recruitment Officer to manage company recruitment portfolio such as posting advertisements, screening candidates and scheduling interviews.
• Assisting to manage Social Media Accounts and content generation such as simple video editing and to perform social media trending
• Collaborate with schools / private institutions on recruitment activities
• Administrative duties for clients’ management. (EG. Sending letters / gifts / cards / following up on queries and requests.)
• Administrative duties for organization matters. (EG. Taking minutes / managing campaigns and schedules / Filing / Scanning.)
• Handling phone calls
• Data-Entry in preparation of clients’ meetings and organization’s meetings

Job requirements:

• Computer literate
• Proficient in Microsoft Office (Word, Excel, Powerpoint) and Social media
• Able to do simple editing on Capcut
• Fluent in English
• Good attitude, Has initiative, Meticulous and a Team player.
• Singaporeans / Permanent Resident

POSITION AVAILABLE FOR CLIENT EXPERIENCE OFFICER (FULL-TIME)

• Are you looking to work in a fun and supportive team?
• Do you enjoy making a difference in people's lives?
• Do you enjoy high quality conversation, and sometimes poor-quality jokes? Then please read on...

Embrace Physiotherapy is Singapore’s only Physiotherapy clinic dedicated to women. By providing Women’s Health and Pelvic Physiotherapy services we support women in health and wellbeing across the lifespan with empathy, to educate and empower them to embrace a life they desire.

Embrace Physiotherapy is looking for mission driven, empathetic Client Experience Officer’s (CEO) in a full-time role to join our team. The position requires someone who is a “people person”, with a knack for organization and is task orientated.

As a Client Experience Officer you will have the opportunity to work in a small, tight-knit team supported by the manager and founder. There are opportunities for growth for the right candidates within the releams of operations, business development and marketing.

• You will be part of a fast paced environment with a variety of duties
• You will be joining a committed team within a great work environment
• It is a challenging yet rewarding role

Things you will be responsible for:

• Patient Nurturing: Ensuring that our patients have an incredible experience each time they visit the clinic.
• Tower of Support: Ensuring that the physiotherapy team is well-supported so that they can create amazing outcomes for our patients.
• Efficiency on Reception: Delivering awesome service with efficiency and style, following our systems and procedures.
• Organization Whiz: Ensuring our clinic space and calendar are clean and maximised to help all the patients we care for.

Start date is August/September 2024 and the roles do require rostered Saturday’s with adhoc leave coverage.

How to apply:
If this role sounds perfect for you, please send us through a short video (less than 5 mins) telling us:

• A bit about yourself
• Why you are applying for this job
• What do you bring to the clinic that we shouldn't miss out on
• Anything else about you that you think we might find interesting

This position won’t be open for long, so if you believe you are the right person, please forward your responses to Nor via email at [email protected].

**Please do not send a resume. We don't like them and don't read them**

Applications close soon, however we will be contacting applicants before this date. Only shortlisted applicants will be contacted, but we will be shortlisting and contacting applicants before the cut-off date, so get your application in quickly.

Job type: Full-time

Preferred education level: At least Polytechnic or similar

Preferred experience: preferred not essential

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

Job Scope:

• Monitor closely pre-operative patients seen in the wards and clinics on the outcomes of decisions for surgery.
• Provide information regarding patient’s diagnosis, need for intervention and possible outcomes to patients.
• Responsible for patient education.
• Responsible for financial counselling and admission procedures
• Ensure all appropriate investigations ordered are carried out before any surgical intervention.
• Ensure smooth workflow between cardiac clinic, cardiac lab, OT, CTICU, ward and other hospitals
• Inform patients’ families on patients’ progress post operation
• Assist nurses and allied health professionals in educating and facilitating the clinicians care plan
• Inform and remind patients / families on follow up appointments and post discharge medical instructions
• Develop educational materials and assist in research activities of Adult Cardiac Surgeons
• Ad hoc duties as assigned by the Head of Department

Job Requirements:

• Minimum Degree, preferably in Nursing / Allied Health / Science or equivalent
• Excellent interpersonal and communication skills
• Preferably with working experience in a similar setting
• Proficient in using MS office

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

✅ UP $3000

✅ 5.5 Days

✅ 8am - 5pm

✅ Geylang Bahru

Responsibilities:

· Handle incoming calls and emails

· Attend to all enquiries from customers

· Provide excellent customer service at all time

· Transfer calls to the correct department

Requirements:

• Minimum Nitec or above
• Minimum 1 year of experience in Customer Service or other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Case Management Officer, Haem-Oncology (Cancer Centre)

• Oncology Nursing Background
• Non-Clinical Nursing Duties
• Office Hour
  

Job Description:

• Coordinate and assist clinical and nursing team in the planning and logistic needs of the patients in the pretransplant setting.
• Handle direct patients' care following stem cell transplantation or cellular therapy treatment.
• Conduct related and unrelated stem cell donor searches, facilities donor identification process and communicate with team on the updates.
• Contact patients prior to their first visit to confirm their attendances, remind them to attend and follow up appointment on time.
• Provide patients and their family education pertaining to stem cell transplantation care.
• Prepare the necessary documents required for stem cell transplantation care.
• Any ad-hoc duties as per assigned.

Requirement:

• Bachelor Degree in Nursing or Allied Health or Science related.
• Minimum 2-3 years experience
  

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828