Responsibilities:
Assist in daily close supervision and coordination duties of structural works
Inspect and supervise Contractors’ works and te..
Responsibilities:
Assist in daily close supervision and coordination duties of structural works
Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
Keep quality records of all works, monitor and report on work progress
Responsible for the consistency of quality assurance inspections and testing for works
Implement quality assurance plan in a well-coordinated manner
Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works
Requirements:
Diploma in Civil/Structural Engineering
Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
8 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects
Imagine a fun-filled, appreciative environment where you enjoy helping your colleagues and customers out! As a walking Mr/Ms Sunshine, you enjoy being..
Imagine a fun-filled, appreciative environment where you enjoy helping your colleagues and customers out! As a walking Mr/Ms Sunshine, you enjoy being involved in a variety of key business functions and collaborating with different teams!
If thinking about these puts a smile on your face, you may be the next Customer Relations Associate we’re looking for!
[About Our Team]
At The Pique Lab, we’re on a mission to create the best Science & Math learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Science & Math.
Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 17 teams. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their examinations.
Our headquarters is in Singapore, with additional offices in China, the Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.
We are on the lookout for our next Customer Relations Associate who enjoys helping customers and is unafraid of learning new things.
If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to have you on our team!
[Your Growth]
As our Customer Relations Associate, you will have the opportunity to:
Receive structured mentorshipand training to gain the skills you need to excel in the role.
Develop a strong understanding of our products and operations through inter-departmental functions and interactions.
Join our vibrant, close-knit Customer Care team that is the pillar of The Pique Lab: Our Customer Care team members are known for delivering a consistently exceptional customer service experience across different platforms to our customers.
[Your Role]
As the first point of contact for our customers, you’ll be responsible for the following tasks:
Deliver a pleasant walk-in experience by attending to enquiries professionally: You’ll greet our customers warmly & see how we can best help our customers with their challenges. This will include guiding them to the correct centre or classroom and helping them understand which course best suits their learning needs!
Develop strong product knowledge to make appropriate recommendations to our customers: You’ll learn to communicate the key takeaways of each course to our customers. Don’t worry: you’re not expected to hard-sell our programmes & hit any sales targets.
Assist with critical operational activities: You’ll be the bridge between different teams to ensure daily operations run smoothly. This will include reaching out to parents/students for issues onsite and online, troubleshooting technical difficulties during online classes, and ensuring accurate, timely delivery of learning materials.
Manage essential administrative tasks: You’ll be a strong support to our back-end operations such as receiving courier deliveries, supporting data entry & attendance-related matters, and ensuring that our pantries are always well-stocked!
[You, Our Ideal Customer Relations Associate]
[Education]
A Diploma or equivalent from a local Polytechnic. It's a plus if you hold a Diploma in Communications, Business Management or Hospitality Management.
[Skills & Experience]
Strong Communication Skills: You should be able to communicate effectively in written and spoken English. (We don’t need you to speak in Queen’s English. You will be fine so long as your grammar is accurate and you sound comprehensible.)
Patience & Understanding: Dealing with customers with varied expectations is part & parcel of this role. Each of our customers is unique so we would like to work with someone who is able to adapt & manage their requests effectively.
[BONUS] Prior Customer Service Experience: It's a bonus if you have prior experience managing a front desk in an education, medical, fitness, retail or hospitality environment.
[Traits]
Organised & Detail-Oriented: You’re able to handle multiple tasks with accuracy and attention to detail.
Team Player Mentality: You’re always ready to lend a helping hand to our team members and customers.
[Your Welfare]
[Biggest Takeaway] Mentorship, Training & Regular Feedback
Market Competitive Remuneration:Junior Associates: S$2.6K to S$3K/month, Senior Associates: S$3K to S$3.5K/month Depends on our assessment of your attitude, aptitude, along with any relevant skills & experience that you can bring to the table
Annual Performance Bonus (… up to 3 months bonus for outstanding performers!)
Working Arrangement: Hybrid (1 day work-from-home)
Work Days: 5-day Work Week, 40-Hour Workweek
Types of Work Schedules:
Work Schedule A (4 weekdays and 1 weekend), from S$2.6K onwards
2 Weekdays: 12PM to 7PM
2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
1 Weekend: 8AM to 7PM (includes 1-hour lunch break)
Work Schedule B (3 weekdays and 2 weekends), from S$2.8K onwards*
1 Weekday: 10AM to 7PM (includes 1-hour lunch break)
2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
2 Weekends: 8AM to 5PM & 10AM to 7PM (includes 1-hour lunch break)
*As our operational demands are higher during the weekends, we greatly appreciate your availability and commitment to working on both Saturdays and Sundays. We offer the opportunity for additional compensation of up to S$200 per month for individuals who can commit to Work Schedule B on a long-term basis.
Senior Associate/Associate (Community and Volunteer Relations)
Full-time
Full-time
Senior Executive
Singapore, Singapore
Sales / Marketing
3 months ago
To coordinate and attend to volunteer requests of service centres and departments
To manage and update available volunteering roles on organisati..
To coordinate and attend to volunteer requests of service centres and departments
To manage and update available volunteering roles on organisation’s website and volunteer recruitment platforms
To look into new platforms and channels to broaden search for the right volunteers
To respond to volunteering inquiries from potential volunteers and keep leads warm even if there are no volunteering opportunities to match inquiries
To support the Volunteer Manager in streamlining volunteer management processes and improving volunteer relations, including conducting surveys with volunteers to gather insights and feedback
To facilitate and ensure smooth volunteer on-boarding administrative processes
To work closely with Volunteer Manager in organising volunteer engagement activities, volunteer training and annual volunteer recognition events
To support the Volunteer Manager in identifying strengths and potential in new and existing volunteers, as well as any work in creating volunteering opportunities to strengthen the ecosystem of supporters for the Organisation
To provide administrative support for the Volunteer Management team, such as preparation of monthly reports and compilation of data required
To manage volunteering statistics and keep the Volunteer Management System and other databases updated
Requirements:
At least a Diploma in any discipline
Minimum 3 years of relevant working experience
Good interpersonal skills, with ability to relate well with people at all levels
Good verbal and written communication skills
Good administrative skills and meticulous attention to details
Sound computer skills with excellent knowledge of Microsoft Office programmes and able to manage the Volunteer Management System. Prior experience in using CRM systems would be useful.
Good team player with positive attitude, as well as able to work independently
Exhibit sincerity, passion and maturity in promoting volunteerism
Experience in volunteer management or community work would be preferred
Alignment to the Society’s core values of being compassionate and caring, commitment, professionalism, integrity and openness to change
Job Purpose
The Officer, Digital Catalyst supports the Digital Programmatic Sales team by assisting in various sales activities and ensuring operation..
Job Purpose
The Officer, Digital Catalyst supports the Digital Programmatic Sales team by assisting in various sales activities and ensuring operational efficiency. This position focuses on consolidating sales numbers, preparing sales tracking reports, coordinating communications, and coordinating client engagement efforts. The primary objective is to facilitate smooth operations, enhance productivity, and contribute to achieving sales targets within the digital advertising realm.
Responsibilities
Consolidate sales data and prepare monthly tracking reports to monitor performance and identify trends.
Coordinate internal and external communications, ensuring clear and timely dissemination of information.
Assist in the organization of client engagement efforts, including meetings, presentations, and events.
Collaborate with fellow digital catalysts to support the development and execution of sales strategies.
Help maintain internal media advertising systems by updating records, tracking client interactions, and managing documentation.
Ensure operational processes are seamless by proactively addressing any issues or bottlenecks.
Assist in the onboarding process for new clients, providing support and ensuring smooth transitions.
Contribute to the preparation of sales presentations, proposals, and contracts as needed.
Stay updated on industry trends and best practices to enhance knowledge and skills.
Qualifications & Work Experience
Diploma in Business Administration, Marketing, Communications, or related field preferred
1-3 years of experience in sales coordination or similar role, preferably in digital advertising or media preferred.
Familiarity with sales reporting and CRM systems; experience with Salesforce is a plus.
Strong organizational skills with the ability to manage multiple tasks efficiently.
Excellent verbal and written communication skills, with attention to detail.
Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
Proactive attitude with a willingness to learn and adapt in a dynamic environment.
Skills
Proficiency in Microsoft Office suite, particularly Excel for data analysis and reporting.
Attention to detail and accuracy in data management and reporting.
Strong interpersonal skills with the ability to build relationships and communicate effectively.
Problem-solving skills with a proactive approach to addressing challenges.
Time management skills with the ability to prioritize tasks and meet deadlines.
Adaptability and eagerness to learn about digital advertising technologies and industry trends.
Enthusiasm for providing excellent customer service and supporting the sales team's objectives.
If you are a results-driven individual with a passion for creative business development and media sales partnerships, we invite you to join our team and contribute to the growth and success of our organization.
Accounts Payable Officer
· Growing Organisation
· Accounts Payable (Open to Fresh Graduates)
· Salary Circa - $3000 per month plus bonus
The Compa..
Accounts Payable Officer
· Growing Organisation
· Accounts Payable (Open to Fresh Graduates)
· Salary Circa - $3000 per month plus bonus
The Company
The client is a well-known Food & Beverage player with plans to open new outlets in Singapore and across Southeast Asia. As they are set to grow for 2024, there is now a need to hire an Accounts Payable Officer to be part of their growing business.
The Position
The role reports to the Finance Manager and will be responsible for the Accounts Payable functions where there will be a need to process and maintain accurate payment records. The Accounts Payable officer will support the month-end closing activities and assist in all finance-related reports. Naturally there will be a need to liaise with internal and external parties as well as be involved in any ad-hoc duties.
The Person
To succeed in this role, candidates should ideally have at least 1 year of working experience, ideally in Accounts Payable. Candidates who have recently graduated from an Accounting / Finance degree are also encouraged to apply. Candidates should be self-driven, proactive and to be able to communicate with colleagues at all levels. This is an excellent opportunity to work with a growing organization.
Responsibilities:
Prepare internal management report such as daily monitoring and report calculation, daily regulatory data base calculation.
Pre..
Responsibilities:
Prepare internal management report such as daily monitoring and report calculation, daily regulatory data base calculation.
Prepare Head Office reports and schedules required by Head Office auditors.
Prepare MAS regulatory reports, such as mas 610, mas 649, mas 758, mas 640, mas 75 etc, and respond to the inquiries related to MAS reports.
Communicate with the company’s tax agent, provide relevant tax information, and verify the tax agent’s submitted data to ensure accurate and compliant tax filings.
Communicate with external auditors, provide the necessary data for the audit, and ensure the company’s annual report is properly disclosed.
Process for staff claims and payment for daily operating expenses.
Prepare accounting schedules such as Fixed Assets Register and Listing of OPEX.
Prepare and posting of Journal Entries.
Other administrative supports.
Requirements:
Degree in accountancy or related accounting qualifications.
Minimum 3 years relevant accounting experience in banks.
Basic understanding of financial products and services.
Proficient in MS Excel is essential as incumbent need to harness data on daily basis.
Meticulous and attention to details.
Proficiency in written and spoken English and Chinese as incumbent is required to liaise with colleagues in from mainland China.
A good team player with good attitude.
Self-driven with a keen interest to constantly upgrade.
Responsibilities:
Provide primary technical assistance and support to end-users for live systems, ensuring prompt resolution of issues and minimizi..
Responsibilities:
Provide primary technical assistance and support to end-users for live systems, ensuring prompt resolution of issues and minimizing downtime.
Resolve software issues related to remote devices, servers, networks, and security systems to maintain system integrity and security.
Maintain systems by performing routine checks, updates/patching, and configurations as required. Generate reports based on system performance and user requirements.
Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues to higher levels of support or relevant teams.
Support users with login issues, password resets, and access-related queries to ensure smooth and secure access to systems and resources.
Collaborate effectively with internal teams and stakeholders to enhance system functionality and user experience.
Proactively identify recurring issues and recommend improvements to prevent future problems and optimize system performance.
Requirements
Minimum Diploma in IT or equivalent qualification
Technical expertise in Windows Server Management/Administration, and Windows OS
Proficiency in MS Office applications
Experience with network and security systems is preferred.
Excellent troubleshooting skills to diagnose and resolve technical issues efficiently.
Ability to support technical change management processes, collaborating with internal teams and stakeholders.
Proficiency in adhering to standard operating procedures and contributing to their development.
Strong analytical skills to analyze and solve software problems effectively.
Ability to collaborate effectively with other IT professionals and support teams.
Willingness and availability to work on shifts (12 hour rotating).
Senior Manager, Employee Relations & Compliance (Office of Human Resources)
Full-time
Full-time
Manager
Singapore, Singapore
F&B / Tourism / Hospitality
4 months ago
COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. ..
COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
Conduct comprehensive and impartial investigations into employee-related HR allegations, related to misconduct, policy violations, harassment, discrimination, and various workplace issues.
Independently act as the HR representative for the disciplinary Inquiry Committee hearings, ensuring a fair hearing where natural justice is addressed, due process delivered as well as detailed and accurate documentation of the process.
Identify and monitor trends regarding HR-related investigations, employee disciplinary matters, and employee relations matters. Develop, in consultation with HRBPs, plans to mitigate risks to the business.
Research, plan and contribute to the development of policies and processes for, but not limited to:
Employee investigation matters
Employee relations / compliance matters
Employee discipline and grievance matters
HR-related crisis management matters
Provide consultation to, and guide HRBPs (HR Business Partners) and key SOCI (Schools, Offices, Centres and Institutes) stakeholders on addressing and resolving employee disciplinary issues, involuntary employment cessation issues, employee grievance issues, etc.
Collaborate and work closely with Office of the Provost and Office of Legal and General Affairs to ensure that all HR policies and processes are aligned with local laws and regulations, and recommend appropriate resolutions where needed.
Develop and deliver training programs to educate employees and managers on the importance of workplace conduct, workplace fairness matters, reporting mechanisms, etc.
Support union-related matters to uphold good industrial relations. This includes but is not limited to Collective Agreement negotiations and partnering the Union on IR events.
Manage annual COC (Code of Conduct) and COI (Conflict of Interest) exercises as well as liaise with HR Administration team on the delivery of these exercises.
Collaborate with Office of Safety and Security to develop and maintain a HR crisis management plan that addresses a range of potential crises that may affect employees.
Develop communication strategies and draft communications package for internal and external stakeholders during crises.
QUALIFICATIONS
Degree, preferably in the area of Human Resources, Industrial Relations, Law, Psychology, Business Administration, or a related field, with at least 10 years of HR-related work experience, of which 5 years should be in a similar role focusing on employee investigations, labour relations and employee relations.
Familiar with general HR policies & practices, local Employment Act, Industrial Relations Act, Workplace Fairness Legislation, Retirement & Re-employment Act, etc.
Good track record of engaging and managing industry labour union representatives / officials.
Demonstrate high level of empathy and advanced listening skills when communicating, influencing, problem-solving people as well as union-related matters.
Ground decisions in facts, leverage on data to generate new insights and opportunities, clearly defines and measures business outcomes to identify course corrections and measure success.
Committed to, and possess relevant skills in collaboration, problem solving, negotiation, dispute resolution, and solution finding.
Possess high level of discretion and ability to handle confidential and classified information.
OTHER INFORMATION
#LI-ST1
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University
Assistant Technical Officer, Building Service Engineering
Full-time
Full-time
Junior Executive
Singapore, Singapore
Information Technology
4 months ago
We are looking for a passionate and professional Assistant Technical Officer to join our Facility Management team.
Based in Singapore and reporting..
We are looking for a passionate and professional Assistant Technical Officer to join our Facility Management team.
Based in Singapore and reporting into the Senior Executive Officer, the incumbent will organise and execute the repair, maintenance and improvement programs at all branches, livewires, off-course betting centres, UBI stores and BCP sites, ensuing the business operations continuity of the branches within corporate guidelines and budget.
However, we also recognize that each individual has a unique blend of skills. Whether your strength is in M&E or in building services engineering, we want to talk to you.
What You'll Do
You will collaborate with various stakeholders to plan and execute all A&A, repairs and maintenance works for all branches, livewires, OCBs, UBI stores and all BCP sites, to ensure the business operations continuity.
You will manage contracts through timely call for quotations, stringent review and evaluation of proposals, to ensure getting the best value for all building services, maintenance and renovation works.
You will submit reports, monitor budget and expenditure, prepare RFP / RFQ / Tender document / EAFS, check invoices and update records and ensure that operating expenditures are within budgets.
You will assess and manage risks at all workplace during A&A and comply with prevailing safety and statutory regulations.
You will stay current on the various technical regulations stipulated by relevant authorities/governing bodies (eg BCA, SCDF) and ensure that SPPL properties do not breach safety regulations.
Who You Are
You will need a Diploma in Building Services Engineering or Estate Management or Mechanical & Electrical Engineering.
You will need to have a minimum 3 years of related working experience.
You have knowledge of M&E and Building Services.
You have experience in project management and risk management.
You have knowledge of relevant code of practices, standards and legislations.
Benefits
Competitive salaries
Flexi Benefits
Staggered working hours
Medical Insurance
Corporate Mobile Plans
Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!
Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.
Description:
Ensure that only authorised staff displaying valid SP Group (“SP”) security passes are permitted to enter the Company’s installa..
Description:
Ensure that only authorised staff displaying valid SP Group (“SP”) security passes are permitted to enter the Company’s installation
Ensure that all items / materials taken out of the TCC are accounted and recorded
Ensure that the company’s facilities, main and pedestrian gates are closed and locked whenever they are left unattended
Ensure that photo taking and video filming are not permitted in the premises unless with the approval of at least the relevant Head of Section
Record all incidents in the Occurrence Book and immediately report all incidents/fire alarms/malfunctioning of CCTV, Fence Intrusion Detection System and Vehicle Crash Barrier System to the company and the Security Command Centre (“SCC”)
Attend to any incidents/matters/activation of fire alarms with Comms set and execute company’s Standard of Procedure
Contact the relevant Contact Person/s during an emergency
To enforce any instructions/directives in connection with CRISIS management such as Severe Acute Respiratory Syndrome, Flu Pandemic or any other matter health related incident as required by the relevant authorities
Ensure all equipment and keys are accounted for when changing shift
Comply with all Standard Operation Procedures (SOP) issued by the Company
Support any other duties as assigned includes tunnel exercise with external parties such as SCDF, EMA, etc
Check that the entries made by contractors/visitors in the visitor’s logbooks are correct and complete Not allow any unauthorized person, including the Company staff to enter the control room unless approved by the Company
Operate and monitor RFID system to track all personnel enter/exit tunnels
Monitor Tunnel SCADA system (similar to Building Monitoring System)
Perform emergency SOP to guide staff/workers to evacuation out of tunnels
Monitor and trending data of M&E systems
Ensure an emergency call-out service is available at all times
Any other systems and components, which are to monitor but not specifically mentioned in the abovementioned sub-clauses but are within the Contract Area, shall be included in this Contrac
Requirement:
Singapore Citizens / Permanent Resident only
Certified to be medically fit.
Personnel must have Mechanical and Electrical (M&E) engineering experience with some background knowledge of security management.
Experience in working in commercial control room to monitor M&E and fire system.
Minimum three (03) years of relevant experiences similar in nature to Tunnel Control Centre will be advantage.
Able to speak and write in English and familiar with Microsoft Office software.
Job Description
Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
To carry out reg..
Job Description
Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
To carry out regular site supervision and inspection of the works/materials including any off-site production as instructed by the consultant team so as to ensure that mechanical and electrical works, including security systems, are constructed to required quality, accuracy and workmanship
To monitor work in progress in accordance to Approved Master Schedules with breakdown to Monthly, Weekly and Daily programmes
To assist the RE on daily, weekly and monthly reports of site progress as per contractor’s approved program, activities, issues and resolutions
To check and verify reports, variations and progress claims submitted by contractors, including as built quantity for the variations
To undertake any other duties related to the project as and when instructed by the SO and RE.
Qualifications
Minimum Diploma in Mechanical / Electrical Engineering from a recognized institution
Registered with IES/ ACES as a Resident Technical
Minimum 5 years of M&E work experience with strong knowledge of local construction practices air-conditioning, electrical, fire protection, security systems, BMS, plumbing, sanitary and gas services
SCOPE
The incumbent in the position is responsible for managing the Guest Relation Section and providing the highest professional services in accordan..
SCOPE
The incumbent in the position is responsible for managing the Guest Relation Section and providing the highest professional services in accordance with Kempinski’s policies, procedures, and service standards. They also act as a representative of the hotel management and handle all guest relation matters brought to their attention, to the satisfaction of the guest.
OVERALL OBJECTIVES
The job of Guest Relations Manager is executed satisfactorily when:
KEA (Kempinski Experience Assessment) audit results are 85% and above.
LQA (Leading Quality Assurance) audit results are 85% and above.
CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
Hotel and Outlets are promoted.
Guest complaints are minimized and if occur followed up efficient and are reported to Operations team.
In case of immediate need, the Guest Relations Manager helps with reception duties.
MAIN RESPONSIBILITIES
Communication of hotel & company philosophy and internal hotel representation.
Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.
Be knowledgeable about all VIPs in-house, hotel functions and special events.
Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.
Welcome, facilitate and bid farewell to as many guests as possible.
Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.
Prepare the iPads for in-room check-ins.
Prepare the daily amenity report.
Handle special amenity requests and room setup’s for anniversaries, birthdays, honeymoons etc.
Liaise with FOM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.
Obtain as much information about a guest’s stay to be entered in the guest history.
Welcome visitors to the hotel, assist with general information, internal promotions and directions.
Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.
Maintain a record of all complaints and requests, follow up and inform concerned operating departments.
Handle all incoming Guest Intelligence Pre-Arrival Surveys.
Create and implement a minimum of 5 Platinum level and 3 Black level Local Experiences for the hotel.
Perform special projects and related duties as assigned.
Walk throughout the hotel recognizing guests and engage with them appropriately.
Attend & participate in daily briefings as scheduled.
Report potential and existing hazards and rectified immediately.
Provide information to all guests regarding the services and possible internal promotions of the hotel.
Senior Management on any unusual circumstances that might affect guest service and expectation.
Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures.
Participate in training programs.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
REQUIREMENTS
Warm, pleasant, friendly and confident, with good interpersonal skills.
Roles & Responsibilities
To perform all roles and responsibilities required of site supervisors under the Building Control Act.
To supervise ..
Roles & Responsibilities
To perform all roles and responsibilities required of site supervisors under the Building Control Act.
To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions.
To check mock-ups done on site, where necessary.
To ensure that the required construction tests in connection with the construction works are carried out where necessary.
To prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified.
Write daily reports of works done by contractor and record daily manpower status on site.
Inspect and maintain records of equipment/machinery/licensed machinery operator/permits (both statutory and aviation requirements).
To ensure that the structural elements or critical works of the construction works are being carried out in accordance with the approved plans and with any terms and conditions imposed by the Commissioner of Building Control where necessary.
Requirement:
Diploma in Mechanical or Electrical Engineering from a recognized tertiary institution or relevant qualifications.
Minimum two (2) years of relevant experience as a RTO, of which at least three (3) years shall be in supervision of works similar in nature to major construction works in buildings, services laying and lighting & control systems.
Accreditation with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore are preferred.
Certificate in Building Construction Supervisors Safety (BCSS) Course.
Job Description & Requirements:
Work closely with the project team on environmental issues such as noise monitoring, pollution, vector control,..
Job Description & Requirements:
Work closely with the project team on environmental issues such as noise monitoring, pollution, vector control, air pollution, water pollution and drainage, prevention & control of infectious diseases, food hygiene, solid waste management, chemical storage & disposal, and haze response procedure. Ensure compliance with the latest environmental regulations.
Implement and monitor environmental control programs on site.
Prepare, submit statutory reports, and maintain documentation for environmental public health requirements on environmental issues.
Conduct regular inspections and actively be involved in environmental matters on site.
Enforces all environmental requirements and in-house rules and regulations
Attend site meetings/ client meetings and prepare weekly reports.
Liaise with government authorities in relation to safety and environment compliance matters.
Report to Project Director / Project Manager / WSH Manager
Overall responsible for the development and implementation of Safety, Health, Environmental..
Report to Project Director / Project Manager / WSH Manager
Overall responsible for the development and implementation of Safety, Health, Environmental & Security policies and ensure that site operates in accordance with applicable statutory & regulatory requirements.
Be the Secretary of the Safety Committee and ensure that safety and environment meetings are held in accordance to regulatory requirements.
Report the Safety, Health, Environmental & Security aspects to Project Director.
Conduct risk assessments.
Investigate all Industrial accidents.
Coordinate and conduct Safety, Health, Environmental & Security training at all levels on site and head office.
Conduct regular Safety, Health, and Environmental & Security inspection and recommend corrective action.
Arrange independent Safety audit and follow-up on corrective action.
Liaise with BCA on OHSAS 18000 and ISO 14000 Certification.
Liaise with respective Authorities on matters related to Safety, Health, Environmental & Security issues.
Establish site security plan in conjunction with Project Director / Project Manager.
Organize & manage the security team and monitor the implementation of security plan.
Prepare monthly security report for all projects and submit to Project Director / Project Manager / Construction Manager for review.
Ensure no illegal workers are working on / staying on job site (including Sub-contractors).
Total 15 years experience in construction field and minimum 10 years experience in the relevant position.
Bachelor of Environmental & Occupational Health & Safety
Bachelor of Science in Safety, Health & Environmental Management
LTA experience preferred
Able to work on rotating shift work, if necessary.
Job Responsibilities
1. Organise and provide administrative and logistical support for internal and external training programmes, courses,..
Job Responsibilities
1. Organise and provide administrative and logistical support for internal and external training programmes, courses, conferences and meetings
2. Update and maintain the training prospectus and training calendar.
3. Coordinate and maintain records of clinical attachments / internships provision and prepare monthly and quarterly reports for HODs.
4. Apply for external funding (e.g. SSG / WSQ) and maintain records on the status and use of the fund.
5. Collate the post-training evaluation of the courses to help audit the effectiveness and quality of training programmes and share the evaluation report with respective HODs.
6. General administrative support implementation and maintenance of necessary infrastructure such as e-Learning Portal, 360 articulate, repository of training materials, training facilities and equipment, audit, budget, certification, monthly report, booking of training rooms to support and promote training.
7. Provide full secretariat support to RHCI Directorate.
8. Assist in any other ad-hoc projects assigned by the Supervisors
Job Requirements
1. Minimum a Diploma in any discipline.
2. At least 3 years of relevant experience in training or healthcare will be an advantage.
3. Meticulous in maintaining records and producing data and reports.
4. Proficiency in Microsoft Office applications, using virtual communication tools such as Zoom, Microsoft Teams, learning management system such as 360 Articulate.
5. Good communication and interpersonal skills.
6. Ability to work independently, tasks oriented and above to multi-task.
Thank you for your interest. We regret that only shortlisted candidates will be notified.
We are Archetype – a global marketing communications agency working with magnetic brands to make an impact in this world. Our mission is to be a loc..
We are Archetype – a global marketing communications agency working with magnetic brands to make an impact in this world. Our mission is to be a local market leader everywhere we operate, driven by our strategy of best people, best work, best clients.
If you are looking to make a difference, deliver award-winning work and have fun all at the same time, Archetype is the place to be. Above all, our values are widely shown across the offices – Ambition, Curiosity and Kindness. If you possess the same values as us, we want you!
Who Are We Looking For?
A strong PR consultant with deep experience working with B2B and B2C clients in the technology and corporate sectors.
A consultant who possesses a blend of strong project, team and client management skills, media and influencer relations, impeccable writing, and a good understanding of the commercial aspects of account management.
A self-motivated, driven, collaborative and creative individual who would jump into anything with both feet. Someone who has a passion for continual learning, genuine communications and a great sense of humour.
Who Should Apply?
You have 3-5 years of agency experience in B2B and B2C PR, maintain strong media and influencer relationships, possess great client management experience, with specific expertise in technology and corporate practices;
You have PR in your DNA, content skills at the centre of your consulting toolkit, and possess the ability to flex into social and digital;
You are a team player with strong ability to motivate, inspire, manage, empower and lead teams to consistently exceed clients’ expectations;
Degree or equivalent, ideally in the field of PR, Communications, Marketing, Business or Journalism;
Excellent written and spoken English.
If you are keen, kindly apply with a copy of your CV. We regret to inform that only shortlisted candidates will be notified.
KEA (Kempinski Experience Assessment) audit results are 85% and above.