Company Overview
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you'll do
The ER Business Partner based in Singapore will be responsible for our APJ region (including Australia, Singapore and Japan) as well as our newest office in Bangalore. The ERBP will be responsible for the effective completion of sensitive employee concerns and ER related issues. They will be responsible for handling the ER matters for the region, inclusive of Performance Management, Investigations, Manager Coaching, Accommodations and Absences, and finally Policy Updates. Additionally, they will analyze casework trends to produce strategic, proactive recommendations to HR Business Partners and the business to proactively address and mitigate systemic issues. As the subject matter experts, they will advise and collaborate with business partners in all matters related to employee relations.
This position is an individual contributor reporting to the Director, Employee Relations.
Responsibility
- Influence, mentor and provide expert advice to Leaders and Managers on complex people and change issues with the local HR team
- Work with people managers on performance improvement conversations and Performance Improvement Plan (PIP) documents as well as terminations
- Conduct effective, detailed, and objective investigations of varying levels of difficulty and sensitivity
- Manage assigned casework independently, bring investigations to closure rapidly and definitively and balancing time between projects and crisis-response
- Handle and lead all aspects of the accommodation process for the region and analyze casework trends to provide proactive recommendations to HR and the business to proactively address and mitigate systemic issues
- Consult and collaborate with business partners, and Legal teams on complex employee investigations and matters
- Be responsible for maintaining local and regional handbooks which follow local regulations and align with global standards and provide communication or training for managers and employees to ensure they are understood
- Participate as a stakeholder in crisis management planning and provide feedback and advice during a crisis to advise the crisis management team’s decision-making and the overall crisis response
Job Designation
Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.
Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- 5+ Years experience within HR/Employee Relations at an international company with a shared service set up and matrix organization
- Experience working with HR systems such as Workday
- Bachelor’s degree in a related field - law, HR, business, etc.
Preferred
- Strong coaching, interpersonal, verbal, and written communications skills
- Ability to handle confidential and sensitive matters
- Experience in India, Japan and Australia
- Second language skills
Life at DocuSign
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly use our online system, you may contact us at [email protected].
If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at [email protected] for assistance.
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