The incumbent will receive comprehensive 12-month exposure and hands-on experience in all HR functions at both local and regional levels, as well as task-based project assignments, with the goal of preparing the incumbent for future leadership as the head of HR & Admin (HRA) at the Indonesia Office. This includes acquiring a foundational understanding of MHI-AP’s business operations, departmental activities, and HR policies. Attend leadership training to assimilate the cultural and managerial ethos of the organization; prepare for the task of redesigning the performance management and reward system at MPW/MHI-IDN and other project assignments.

The ideal candidate will possess strong HR expertise, excellent communication skills, be adept with Indonesian labor laws, and have the ability to handle multiple projects effectively.

Job responsibility

Project Management: Strategic Alignment

• Align Indonesia Group Companies’ (MHI/MPW-IDN) HR strategy with its business plan, ensuring that HR initiatives support and enhance the achievement of organizational goals.
• Proposal on strengthening talent acquisition i.e. recruitment process such as interview process, selection process and salary proposal to attract talents.

Project Management: Learning & Development

• Develop and implement Indonesia specific development training programs for Indonesia group companies, focusing on enhancing employee skills and competencies to drive business growth.

Communciating with internal stakeholders

• Educate &/or advice stakeholders on HR Policies & Procedures, ensure implementation, propose solution to resolve issues/problems normally through presentation, proposals or reports

Communciating with internal stakeholders

• Negotiation
• Monitor & manage compliances with employment rules & regulations.
• Manage responses for regulatory issues

Job requirement

• Bachelor's degree in Human Resources, Business Administration, or related field
• At least 5 years of experience in HR roles, preferably in a managerial position
• Good knowledge of Indonesia employment laws, regulations and HR practices
• Proficient in HR Information System and Microsoft Office applications
• Proficiency in both English and Bahasa Indonesia
• Strong organizational skills with the ability to stay organized and high attention to detail
• High quality of analytical and problem-solving skills
• Possess excellent interpersonal, verbal & written communication skills
• Ability to build effective, productive relationships across the business and work with accountability and integrity.
• Able to work effectively as part of a collaborative team and independently.
• Conceptualization Skills
• Able to work in Jakarta, Indonesia after the 12-month OJT period

• creating and implementing a business development plan
• hiring and supporting staff and conducting reviews of their performance
• performing spa treatments, massages, facials and wellness therapies
• managing inventory, including beauty, bath and treatment products
• negotiating with vendors and ordering supplies and equipment
• creating and updating the spa menu
• developing marketing strategies, running campaigns and producing promotional material
• training staff members on new skills and industry standards
• assigning tasks and coordinating staff and facility schedules
• ensuring the spa meets hygiene standards and complies with all health and safety regulations
• creating budgets, drafting financial statements and handling payroll and supplier payments
• communicating with clients and responding to queries to increase loyalty and satisfaction
• maintaining a client database

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

As a Project Manager, you will oversee specific ETFE project activities across Southeast Asia, aiming to deliver projects on time and within budget through collaboration with clients, consultants, and the project and design teams. You will manage projects of varying scales, supported by technical design, tender, and site teams.

Safety:

• Assist in developing and ensuring adherence to project-specific safety plans.
• Understand and communicate project and contract requirements, enforcing contractual responsibilities and resolving disputes.
• Submit notices to safeguard contractual rights and manage impacts on cost and schedule.

Project Planning and Execution:

• Lead and supervise the project team, including designers, engineers, and site personnel.
• Possess a comprehensive understanding of bid and contract documents.
• Evaluate and approve construction methods, oversee local material procurement, and ensure compliance with budget and quality requirements.
• Motivate the team to achieve company and project objectives.

Scheduling:

• Develop, update, and report on detailed project schedules covering design, engineering, production, and installation activities.

Quality:

• Ensure projects meet contractual quality standards.
• Plan project closeouts, including commissioning and warranty obligations.

Project Cost Controls:

• Ensure project profitability and manage the contract budget using financial software.
• Handle change orders, assess their impact on cost and schedule, and establish progress monitoring procedures.
• Analyze labor and equipment performance for optimization.

Project Document Controls & Procedures:

• Manage project correspondence and records meticulously.
• Provide necessary internal and external reports.

Communications:

• Coordinate with the client's team to align on project objectives related to time, cost, and quality.
• Chair meetings and maintain strong relationships with clients and subcontractors.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Duties and Responsibilities for manager

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction

Respond e!ciently and accurately to customer complaints
Regularly review product quality and research new vendors

Organize and supervise shifts Appraise sta" performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Responsibilities:

• Develop growth strategies and plans for IFM (Integrated Facility Management) and M&E (Mechanical & Electrical) sectors.
• Manage and maintain relationships with existing clients.
• Expand the client base.
• Identify and map business strengths and customer needs.
• Research new business opportunities.

Requirements:

• Experience in building and maintaining business relationships.
• Knowledge of marketing & business development in the M&E or IFM industry
• Ability to seek out and develop new relationships to achieve strategic business goals.
• Ability to convert client relationships into business opportunities. and contribute to strategy development
• Responsibility for achieving strategic objectives.
• Proven experience as a business development manager.
• Relevant professional qualifications.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our sta! to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure e"cient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Sta!, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our sta! during busy moments in our fast-paced environment. Ultimately,

you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond e"ciently and accurately to customer complaints
Regularly review product quality and research new vendors

Organize and supervise shifts Appraise sta! performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

Proven customer service experience as a manager
Able to work during weekends and public holiday if require.

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait sta!Familiarity with restaurant management software, like OpenTable and PeachWorks

Strong leadership, motivational and people skills
Acute financial management skills BSc degree in Business Administration; hospitality management.

Responsibilities:

- Expand sales in Singapore for the Flavor & Fragrance (F&F), Food, Beverage, Animal Nutrition, and Agrifood segments by actively acquiring new customers (Ingredients and Solutions).

- Collaborate with product managers of companies to commercialize sales.

- Explore new accounts in Homecare, Personal Care, and Aromatherapy (Aromas Business).

- Strengthen local relationships with global key accounts.

- Liaise with the technical team to support customer projects and coordinate with principals on business development.

- Report sales progress and provide weekly updates on project pipelines.

- Provide monthly demand forecasts and ensure timely stock arrivals.

- Gather and report competitor information and feedback to key suppliers on a quarterly basic.

Requirements:

- Tertiary education.

- Bachelor of Science in Food, Chemistry, or related fields.

- 7-10 years of sales experience in distributor/trader companies within the food industry.

- Strong commercial acumen.

- Ability to work in ambiguous situations.

- Willingness to take risks.

- Strategic thinking ability.

- Effective influencer and collaborator.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Mrs Wong Kwok Leong Student Wellness Centre (MWKLSWC).
• Accommodations and Accessibility:
  • Assess, recommend, and implement disability-related accommodations to enhance learning accessibility for students with disabilities, both permanent and temporary.
• Student Well-being:
  • Conduct regular socio-emotional check-ins to support the well-being of students receiving disability support services.
• Programme and Club Management:
  • Manage the student assistant programme, overseeing recruitment, training, and service delivery.
  • Coordinate activities of the student club aimed at promoting the inclusion of students with disabilities within SMU.
• Records and Documentation:
  • Ensure accurate and timely management of student records and case documentation in the designated database management system.
• Resource Development and Support:
  • Develop and distribute resource packs and information guides to facilitate disability support across various departments and faculty.
  • Provide support to faculty members and school administrators in assisting students with disabilities.
• Awareness and Engagement:
  • Organise and execute events, workshops, and campaigns to raise disability awareness within the SMU community.
• Stakeholder Collaboration:
  • Work closely with internal stakeholders (Registrar's Office, Career Centre, etc.) and external partners (SG Enable, other IHLs, community organiations) to enhance disability inclusion and accessibility on campus.
  • Collaborate with corporate industry partners to create opportunities for inclusive hiring of students with diverse needs and abilities.
• Supervision and Leadership:
  • Supervise and mentor other DSS staff and interns to ensure effective support for students with disabilities.
  • Fulfill any additional duties as assigned by the Head of MWKLSWC.

• A degree in social sciences, humanities, education, and/or communications.
• 6 to 8 years of relevant work experience in education and/or social work sectors, with a focus on supporting students with disabilities.
• A robust network of contacts within local and international disability support or volunteer welfare organisations is advantageous.
• Proven experience working with clients with special educational needs.
• Strong coordination and organisational skills.
• Ability to collaborate effectively within a diverse community.
• Proficient in conducting presentations, workshops, and group facilitation for students, faculty, and staff.
• Excellent interpersonal and written communication skills in English.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Generate Accurate Invoices: Prepare and issue invoices to customers, ensuring that the charges are correct and reflect the agreed-upon terms and services.
• Monitor Payments: Keep track of payments received and monitor accounts for any overdue payments. Follow up with customers as needed to ensure timely payment.
• Resolve Billing Issues: Address any discrepancies or queries related to billing, working closely with customers and internal teams to resolve them promptly.
• Stakeholder Communication: Communicate effectively with stakeholders across the organization to gather requirements, provide updates, and align system capabilities with business needs.
• Maintain Records: Keep detailed records of all customer master files and billing activities, including invoices issued, payments received, and any adjustments made.
• Customer service: Handle customer inquiries and disputes related to billing, providing customer support and resolving issues promptly.
• Reporting: Support month-end and year-end close processes, ensuring all billing-related entries are accurate and complete, with compliance to revenue policies and regulations.
• Collaborate with Other Departments: Work closely with other departments to deliver timely billings and receipting and streamline the billing process.
• System Implementation and Upgrades: Participate in the planning and execution of billing system implementations and upgrades, ensuring minimal disruption to daily operations.
• Process Optimization: Analyze current billing processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
• User Acceptance Testing (UAT): Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.

• Diploma/Degree in Accountancy, Business, or a related discipline, or individuals currently pursuing CA qualifications with ISCA.
• Recent graduate with relevant competencies may be considered.
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Role:Engagement Manager

Job:

As an Engagement Manager, you will play a central role in building, maintaining, and enhancing client relationships within the banking sector.

Your primary responsibility will be to understand clients' needs, align project objectives with company goals, and ensure the successful completion of projects related to banking applications.

1. Client Relationship Management:
• Foster positive relationships with our customers as their primary point of contact.
• Address all client requests and concerns promptly.
• Collaborate with clients to understand their business requirements.

2. Project Management:
• Help clients implement services and plan projects effectively.
• Ensure that contract terms and conditions are met.
• Track and manage all engagement metrics.
• Manage invoices and bills for assigned customers.

3. Business Development:
• Identify upselling and cross-selling opportunities.
• Collaborate with sales teams to expand business within existing accounts.
• Participate in client meetings and presentations.

4. Reporting and Delivery Management:
• Provide regular reporting on engagement performance.
• Monitor the engagement and ensure cost-effective project delivery.
• Monitor and manage team and deliverables

Requirement:

• Bachelor’s degree in business, Finance, or a related field.
• 4-5 years of experience in client engagement, project management, or a similar role within the banking industry.
• Strong communication, negotiation, and problem-solving skills.
• Proficiency in banking applications and financial services.
• Experienced in working with Japanese-speaking clients

Job Highlights:

• Review project specifications
• Collaborate with design team on engineering and design issues
• Prepare and schedule project timelines and workflows
• Manage project budgets
• Conduct project inspections as necessary
• Attend client meetings to address site issues

Responsibilities:

• Raise Variation Orders (VO) and ensure accurate client billing
• Prepare quotations when needed
• Coordinate manpower requirements with operations manager
• Delegate work to project engineers and supervisors
• Assess and verify claims from subcontractors and vendors for progress payments
• Issue Technical Query Requests (TQR) for technical clarifications
• Prepare risk assessments if required
• Implement materials and consumables control for projects
• Prepare or review Materials Take-Off (MTO) as necessary

Job Requirements:

• Diploma in Mechanical/Electrical Marine Engineering, Shipbuilding, or Offshore Engineering
• Minimum 5 years of relevant experience in the Marine & Offshore industry
• Proficiency in MS Project and MS Office
• Knowledge of SOLAS and classification regulations
• Preferably possess a Class 3 driving license (Own Car)

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Role Purpose

The Assistant Capacity Manager supports the achievement of yield and profitability targets by managing capacity effectively across all relevant bi-directional service legs. The scope of this includes monitoring and managing utilizations and yield proactively through effective forecasting, planning and service design, supporting partnerships, and coordinating cargo flows and transshipments in conjunction with Line Managers/assistant and Capacity Managers to manage capacity across the network’s service strings.

Role Accountabilities

Yield Management

· Support optimisation of capacity/inventory of voyages and therefore contribute to P&L outcomes.

· Analyse and recommend optimal mix of cargo carried on any given voyage to ensure the best possible financial return, considering long and short-term factors, including but not limited to customer impact, contracts and competitor response.

· To develop reports and systems to support the Capacity Manager and Line Manager in ensuring the maximum possible yield is achieved on every voyage (given pricing set by Market Managers) and reviewed accordingly in month-end forecasts and actual results.

· Proactively drive effective internal communication with other Capacity network teams keeping our cost exposure under control and therefore allowing the best yield / return for the company.

Seasonal & Short-Term Capacity Planning

· Support the establishment of systems to monitor and provide information on voyage/vessel capacity utilization, and recommend suitable actions.

· To monitor and drive bookings to ensure that each sailing is in line with model vessel put in place by the Capacity Manager.

· Develop and maintain a 12-month capacity plan for the service based on demand and supply forecasts and budgets, and to play an active role in coordinating and putting into effect seasonal capacity adjustments, including blankings, port omissions / additions, and one-off peak charter voyages.

· To drive and manage the short-term capacity adjustment (designed by Capacity Manager) such as cargo transfers, transshipments, port omission / additions as required.

· To assist co-ordinating ‘extraordinary’ events in the management of the service such as vessel breakdowns changes and dry dockings.

Internal Customer Support

· Work closely with Commercial and Port Operations teams, as well as competitors/partners, and make analyses and recommendations pertaining to capacity management, keeping in mind targets on yield, customer service, and profitability.

· In charge of the day-to-day monitoring/reporting on specific service stings identified as problematic and allocated to the Assistant by the Capacity Manager.

· Develop and implement processes for continuous improvement.

· Main strong relationship with point of contact with Customer Service on day-to-day operational matters regarding customers’ bookings.

Partnerships

· To support and maintain effective relationships and, where appropriate, partnerships with other carriers or regional service providers in order to optimise Swire Shipping’s capacity with effective communication.

Crisis Management

· Make every effort to be aware of and understand your role in the event of a crisis.

· Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management.

· Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.

· Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

· Degree or diploma desirable with a focus on Business or Supply Chain Management.

· 3-5 years of progressive shipping experience preferred with a proven business or operations focus.

Technical Skills

· Specialist and proven expertise in planning and logistics.

· Highly developed communication, presentation and negotiation skills.

· Demonstrates extensive knowledge and understanding of shipping dynamics (contract development, cargo profiles, cargo mix and maximizing yields).

· A solid understanding of the financial drivers to the business and customers.

· Demonstrated commitment to exceptional customer service.

Professional Skills

· Proven problem solving skill, with ability to communicate with all department styles.

· Customer-centricity: Dedicated to meeting the expectations and requirements of internal and external customers by providing improvements in products and services. Talks and acts with customers in mind. Builds a high level of customer orientation throughout the organisation.

· Ownership and accountability: Take responsibility for individual and team output and results. Focused on results, profitability and performance.

· Collaboration: work effectively with internal and external stakeholders; seek and provide help to colleagues

· Demonstrated ability to proactively strategise and plan effectively and deliver outcomes in a competitive business environment.

· Strong conceptual and analytical skills.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

Role Purpose

Be part of our centralised pricing department and work with the Market Manager to manage quotation requests and deliver prices to customers. Assistant Market Managers will ensure speed-to-market for all pricing requests and assist the Market Manager in developing pricing tactics and strategies to achieve contribution and market share targets.

Role Accountabilities

Business/Growth Targets

• Process quotation requests from sales in a timely and efficient manner in line with commercial targets.

• Assist the setting of tariff levels and support development of competitive pricing proposals.

• Assist the Market Manager in understanding key market, customer, and sector trends.

• Assist the Market Manager in understanding competitive behaviours in the market.

• Assist the Market Manager in understanding and achieving market share targets.

• Assist the Market Manager in formulating proactive tactical pricing initiatives that react to market conditions and deliver value.

• Facilitate non-standard quotation requests, as directed by the Market Manager.

• Manage the day-to-day administrative functions of Market management.

Customer Experience

Contribute to an exceptional customer experience by ensuring:

• Speed to market and fast quote turn times for sales team delivery.

• Short-term pricing and sales strategies with regional sales teams.

• Set Port Pair / Equipment type level tariffs.

• Set and monitor discount from tariff levels to achieve speed to market.

• Set and monitor strike rates at tariff levels.

Reporting

• Prepare annual budgets, quarterly forecasts, and monthly accounts for cargo contribution across all services.

• Analyse trends, market profile and competition changes.

• Define and understand model voyage from Line/Capacity managers for specific sectors and monitor performance.

Develop market intelligence:

• Develop expertise in their CIF/FOB markets, and embed this knowledge into the organization.

• Review feedback from customers (via Sales) and competitor behaviour to contribute to tactical pricing and product discussions.

Crisis Management

• Make every effort to be aware of and understand your role in the event of a crisis.

• Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management.

• Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.

• Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

• Challenging and stopping unsafe acts and behaviours or unsafe conditions.

• Comply with the Global Safety Standards, Policies and Operating

Procedures.

Key Qualifications & Skills

Qualifications

• Degree qualification with business/marketing focus.

Technical Skills

• 1-3 years’ related experience in Shipping industry preferred.

• A good understanding of the financial drivers to the business and customers.

• Financial acumen: ability to prepare and analyse financial data in support of business initiatives.

• Good communication, presentation and negotiation skills.

• Demonstrated commitment to exceptional customer service.

Professional Skills

• Customer-centricity: Dedicated to meeting the expectations and requirements of internal and external customers by providing improvements in products and services. Talks and acts with customers in mind. Builds a high level of customer orientation throughout the organisation.

• Ownership and accountability: Take responsibility for individual and team output and results.

• Collaboration: work effectively with internal and external stakeholders; seek and provide help to colleagues.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Overview

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI.

Momos is the Customer Experience Management Platform for multi-location brands. We work with groups such as Shake Shack and Baskin Robbins to power the entire lifecycle and automate everything with AI. Today, we are proud to be trusted by over 5,000 businesses globally. If you love to hustle and want to work for a mission-driven company, we would be thrilled to have you join our team.

The Role:

Momos is seeking a highly motivated and experienced Senior Customer Success Manager to join our dynamic Customer Success team. As a Senior Customer Success Manager, you will play a key role in ensuring our clients receive exceptional support and guidance. Your responsibilities will encompass deepening your understanding of Momos software, serving as the primary point of contact for clients, and providing strategic solutions to foster their business growth.

Primary Roles & Responsibilities:

1. In-Depth Product Knowledge:

• Develop an extensive understanding of the Momos software, including its features, functionalities, and setup processes.
• Stay informed about new updates, changes, and releases, and effectively communicate technical information to clients.

2. Client Interaction:

• Act as the primary point of contact for clients, delivering timely and effective support through various channels (email, chat, and phone).
• Address how-to questions and guide clients in navigating different tools within Momos, occasionally through virtual calls.

3. Issue Resolution:

• Conduct thorough investigations and troubleshooting to resolve client issues promptly.
• Escalate complex cases to the appropriate internal teams when necessary for efficient issue resolution.

4. User Support & Guidance:

Provide comprehensive support and guidance to users across our customer base, ensuring a positive and consultative customer experience.

5. Adaptability and Resilience:

Demonstrate composure, resilience, and flexibility as customer needs evolve and case volumes fluctuate.

Additional Responsibilities:

• Communicate thoughtful, customized solutions that empower customers to progress and enhance their businesses.
• Collaborate effectively with internal teams such as Customer Success, Account Managers, and Sales to identify opportunities for clients to leverage more of our platform or services.

Requirements

• 4-8 years of proven Customer Success experience, preferably in B2B Software companies.
• Strong aptitude for creative problem-solving and a track record of tackling challenging scenarios.
• Proactive mindset, eager to learn, and committed to continuous professional development.
• Thrives in a dynamic environment, quickly adapting to changing priorities and customer needs.
• Passionate about working with customers, dedicated to exceeding their goals.
• Excellent interpersonal skills, maintaining a positive demeanor and outstanding communication abilities.
• Collaborates effectively with cross-functional teams to drive positive outcomes for clients.
• Demonstrates strategic thinking in identifying opportunities for account growth and ensuring long-term customer success.

Location: Singapore

Benefits

• Private Health Insurance
• Paid Time Off

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment.
• A collaborative and flat company culture.
• Comprehensive private health insurance.
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it’s safe to travel!).
• Cross-cultural team bonding/networking.
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.

Job Responsibilities

• Conduct Art lesson professionally according to student’s learning objectives
• Responsible for planning and collaborating art-related events
• Continual communication and feedback to parents on student’s performance
• Able to handle students of different age group
• Create a conducive environment to enhance learning
• Plan and exhibit artwork to be displayed in art exhibitions
• Demonstrate techniques in activities such as drawing and painting
• Understand the versatility of paints: dry brushing, staining, layering, underpainting, monoprinting
• Knows the fundamentals and different approaches to drawing media technique
• Develop and design specific lesson plans for art learners
• Promote and conduct work shops periodically
• Execute lesson plans according to different learning objectives

Qualification & Experience

• Diploma or degree in fine art or design relevant field
• Strong interpersonal skills and able to interact with all levels
• Excellent people management and teamwork
• Comfortable working with children and communicating with parents
• Able to work on weekends
• Excellent communication skills
• Proven track record and art portfolio
• Strong organisational skills
• Experience in art related field

Come join us to express your Andaz as Assistant Manager – Front Office if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Front Office (Duty Manager) is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. This includes providing support and guidance to fellow associates to ensure a successful and effective operation.

Your Profile

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well-developed communication and customer relations skills.
• Exceptional customer service skills and proven problem-solving skills.
• Strong Leadership qualities including professionalism and excellent presentation.
• A can-do attitude.

Benefits

• 5 days work week
• Medical, Dental and Optical benefits
• Staff discount
• Duty meals provided
• uniform provided
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

· Supervises and guide the cleaners assigned to an area.

· Follows-up with work instructions given by the Executive related to the cleanliness of an area.

· Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

· Supervises daily and monthly planned periodic works allocated to an area.

· Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

· To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

· Carry out regular inspections to the building and its facilities to maintain a high service delivery level

· Planning of work schedules and deployment of manpower

· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

· Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

· Implement and recommend operation plans to improve work processes and service quality

· Must need to work on Weekends and public holidays

· Develop new accounts and source new business opportunities

· Project Management

· Planning of work schedules and deployment of manpower

· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule