Role Description

The Staffing Team plays an important role as a trusted partner and advisor to the business. As part of the team – you will develop an intimate understanding of the business and make important staffing decisions, balancing complex trade-offs and ensuring teams are staffed with the right mix of talent to deliver exceptional client results.

We are looking for a motivated individual, who loves finding solutions to problems, to be part of our dynamic team. The role will provide a high degree of autonomy and growth opportunities within a fast-paced, intellectually stimulating and people-focused environment. The successful candidate will work closely with multiple stakeholders on the client-facing side (Associate Consultants through to Partners), as well as Functional Professionals in Southeast Asia (SEA) and across Asia Pacific – including Finance, HR, Professional Development (PD) and Recruiting.

Detailed Responsibilities

1 [~50%] Core Staffing – Program management of the Associate Consultant / Senior Associate Consultant (AC / SAC) classes across SEA

• Work closely with the rest of the Staffing team to identify well-balanced case teams across SEA, with direct responsibility for staffing the AC / SAC classes (~80-100 pax)
• Act as single point of contact for staffing chats with the AC / SAC classes
• Facilitate discussions with Partners on team hypotheses for upcoming cases
• Actively plan for and facilitate conversations to ensure individual PD needs are understood and addressed on cases

2 [~30%] Resource Utilization / Capacity Monitoring and Optimization

• Ensure optimum utilization for the overall office; making sure we keep the business running, while concurrently ensuring each of our staff has the right amount of staffing to continue to grow professionally
• Monitor staff balance – track and make appropriate recommendations on headcount and flex programs to achieve and maintain the right balance in overall resource pyramid

3 [~20%] Daily Operations, Innovation and Process Improvement

• Ensure seamless running of day-to-day operations – be part of the driving force to close outstanding tasks within the team’s workflow expediently; work collaboratively with the team to ensure data integrity in Staffing systems for reporting
• Adopt a continuous improvement mindset to recommend and implement innovation and revisions to increase efficiency and efficacy of the Staffing department

Porsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing team.

The Customer Experience Specialist is responsible for delivering a professional, prompt and best-in-class service experience to customers across various communication channels. This role aims to create excitement and build trust, ultimately achieving the overall targeted customer satisfaction.

• Handle customer interactions by processing and following up on customer requests and queries across different channels (including online chat, social media, inbound and outbound calls, and emails), ensuring satisfaction through proactive follow-ups.
• Investigate complex cases or complaints submitted by customers and provide resolutions to the cases/complaints, including working with various stakeholders and crafting replies.
• Log all queries and requests accordingly into the Porsche inhouse system and update the status and resolution on a timely basis.
• Ensure secure handling of IT systems and maintenance of customer records in the Customer Relationship Management database.
• Support data and reporting tasks, including report preparation, assistance in data cleaning, extraction, segmentation, and qualification. Additionally, identify and analyse market needs, and provide regular reports on customer insights, campaign performance, and case resolutions to internal stakeholders, ensuring business retention and growth.
• Support campaigns/events activities, which includes managing guest RSVPs, consolidating guest data, customer registration duty during events, and other duties as assigned.
• Perform all other adhoc duties and projects as assigned.

Requirements

• At least 2 years of working experience preferably in a customer service role
• Excellent verbal, written and interpersonal communication skills and telephone etiquette
• Proficient in Microsoft Office applications
• Ability to perform rotating shift work including public holiday and weekend shifts

For interested applicant, please submit your application via this link: https://jobs.porsche.com/index.php?ac=jobad&id=11158

Thank you.

As a Marketing Specialist at PlayPark, you will play a key role in developing and executing marketing campaigns to engage both existing players and attract new players to our portfolio of games. Reporting to the Marketing Manager and working closely with the Marketing Team, you will leverage your creative skills and strategic thinking to promote our games across various online and offline channels.

Job Responsibilities

• Develop and implement marketing strategies to boost community engagement and user acquisition.
• Plan, coordinate, and execute both offline and online events and activities.
• Prepare After Action Review (AAR) reports for events.
• Generate and analyze channel sales reports.
• Liaise with external parties for partnerships and various media buys.
• Collaborate with cross-functional teams including product development, community management, and customer support to align marketing efforts with overall business objectives.
• Stay abreast of industry trends to maintain competitiveness in the gaming market.
• Provide comprehensive weekly and monthly reports to the Marketing Manager and to other related departments, keeping them abreast of campaign progress and major issues.

Job Requirements

The ideal candidate should possess:

• A Diploma in Marketing, Communications, or a related field.
• Proven experience in digital marketing, or events marketing, preferably within the gaming industry.
• Strong understanding of social media platforms and digital advertising channels.
• Excellent written and verbal communication skills.
• Creative thinking with a passion for gaming and digital entertainment.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Proactive attitude with a demonstrated ability to take initiative and drive projects forward.
• Experience with analytics tools such as Google Analytics or Adobe Analytics is a plus.

We are seeking highly self-motivated and talented team-players who can contribute towards bringing our games to the next level! So if you have what it takes to join an agile and dynamic team that seeks to push everyday boundaries and are enthusiastic about games, love challenges, are innovative and ambitious, we want you!

All applicants meeting the above requisites and wishing to pursue a career in the Game Publishing industry are welcome to apply.

Senior Product Specialist (Game Operations)

As the product champion, this role works across various functions such as Game Planning, Product Management, Product Marketing and Community Management. The candidate assists the Product Manager to defend the product’s position in the gaming ecosystem as well as achieve operational and business targets.

Job Responsibilities

• Responsible for the localization of in-game content and management of the product roadmap in consideration of local/regional marketability and consumers’ preferences while ensuring profitability.
• Responsible for the conceptualization and implementation of additional in-game and web-based content, offline and online events or activities to enhance the overall user experience.
• Strategize, develop and implement creative product marketing plans for user acquisition, retention and monetization.
• Monitor industry competitors and market trends towards developing product positioning strategies.
• Analyze product statistics and derive a forecast/and or target for festive or special events towards maximizing micro transactional sales potential in the game.
• Track and analyze game metrics to identify anomalies in the game’s health and develop pre-emptive and/or corrective measures.
• Analyze product metrics and formulate a product forecast towards meeting monthly, quarterly, and yearly organizational goals.
• Facilitate communications and manage efforts of developers and internal departments such as IT, Web, Marketing/PR, Game Support/QA, Customer Service, towards ensuring deliverables related to the product goal are met on a timely basis.
• Provide comprehensive weekly, bi-weekly, monthly and quarterly reports to the Product Lead and to other departments, keeping them abreast of project progress and major issues.
• Housekeep and maintain all platforms and tools related to the management of the product and its gaming community.
• Other Ad-hoc duties include, but are not limited to:
  - Perform various writing duties and conceptualization of websites.
  - Review the quality of translated scripts and creative design taskings.
  - Curation and creation of social media content for the product’s social channels.
  - Source, evaluate and review potential game titles for new product acquisition.

Job Requirements

Fluency in English and an avid interest in PC and Mobile gaming is a minimum prerequisite for this position. The ideal candidate should:

• Ideally have prior experience in the gaming or IT-related industry.
• Possess strong analytical and problem-solving skills.
• Possess strong communication and teamwork skills.
• Be highly organized with very strong attention to details.
• Be passionate and well-acquainted with MSEA post-2016 till current.
• Be able to work independently with a keen sense of ownership and responsibility.
• Be willing to work long and/or irregular hours when required.

We are seeking highly self-motivated and talented team-players who can contribute towards bringing our games to the next level! So if you have what it takes to join an agile and dynamic team that seeks to push everyday boundaries and are enthusiastic about games, love challenges, are young at heart, creative, innovative and ambitious, we want you!

All applicants meeting the above requisites and wishing to pursue a career in the Game Publishing industry are welcome to apply.

As a Marketing Specialist at PlayPark, you will play a key role in developing and executing marketing campaigns to engage both existing players and attract new players to our portfolio of games. Reporting to the Marketing Manager and working closely with the Marketing Team, you will leverage your creative skills and strategic thinking to promote our games across various online and offline channels.

Job Responsibilities

• Develop and implement marketing strategies to boost community engagement and user acquisition.
• Plan, coordinate, and execute both offline and online events and activities.
• Prepare After Action Review (AAR) reports for events.
• Generate and analyze channel sales reports.
• Liaise with external parties for partnerships and various media buys.
• Collaborate with cross-functional teams including product development, community management, and customer support to align marketing efforts with overall business objectives.
• Stay abreast of industry trends to maintain competitiveness in the gaming market.
• Provide comprehensive weekly and monthly reports to the Marketing Manager and to other related departments, keeping them abreast of campaign progress and major issues.

Job Requirements

The ideal candidate should possess:

• A Diploma in Marketing, Communications, or a related field.
• Proven experience in digital marketing, or events marketing, preferably within the gaming industry.
• Strong understanding of social media platforms and digital advertising channels.
• Excellent written and verbal communication skills.
• Creative thinking with a passion for gaming and digital entertainment.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Proactive attitude with a demonstrated ability to take initiative and drive projects forward.
• Experience with analytics tools such as Google Analytics or Adobe Analytics is a plus.

We are seeking highly self-motivated and talented team-players who can contribute towards bringing our games to the next level! So if you have what it takes to join an agile and dynamic team that seeks to push everyday boundaries and are enthusiastic about games, love challenges, are innovative and ambitious, we want you!

All applicants meeting the above requisites and wishing to pursue a career in the Game Publishing industry are welcome to apply.

Position Overview:

We are seeking a dynamic and results-driven Product Specialist with a proven track record in pharmaceutical sales to join our team in Singapore. This position requires a versatile and dynamic professional with at least three years of sales experience in the pharmaceutical sector. Experience in ophthalmology is advantageous, demonstrating an ability to adapt and succeed in different therapeutic areas.

Key Responsibilities:

• Drive sales initiatives and achieve targets across multiple therapeutic domains.
• Forge robust relationships with a diverse healthcare professional network, including specialists and primary care providers.
• Deliver compelling and educational presentations on our product range, adapting to the specific needs of each therapeutic area.
• Analyze market trends and competitor activities to inform strategic planning and execution.
• Provide outstanding service and support to healthcare professionals, enhancing product trust and loyalty.
• Collaborate with marketing and medical affairs teams to optimize promotional strategies and educational initiatives.
• Gather and analyze market intelligence to support business development initiatives, identifying opportunities for growth and partnership in the pharmaceutical sector.
• Stay updated with the latest clinical data and research to reinforce product knowledge and credibility.
• Perform other ad-hoc duties as assigned by the Company.

Qualifications:

• Bachelor’s degree in Business, Life Sciences, or related field.
• Minimum of three years of pharmaceutical sales experience.
• Experience in ophthalmology is preferred, highlighting versatility across therapeutic areas.
• Strong analytical and problem-solving skills to effectively address and capitalize on market opportunities.
• Excellent communication and interpersonal skills, facilitating strong relationships with a diverse range of healthcare professionals.
• Ability to work independently and as part of a team in a fast-paced and evolving environment.
• Proficient in Microsoft Office, with excellent organizational and time-management skills.

ABOUT THE ROLE:

Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

This initiative will explore the cocreation of value with customers who need more from their industry partners, potentially creating new, customized ways of creating value for both customers and Bayer. Offer clinical perspective and a strong understanding of patient workflow to customers. Promote Bayer's offer by presenting the product's value (i.e., customer, patient, economical) over features. Dig deeper into customer’s needs & challenges to achieve a holistic understanding of solution requirements.Bayer’s The Solution Provider in Radiology. This direction advances a shared philosophy to fulfill our purpose while creating a new, differentiated presence in the imaging market. While our innovative products have created both clinical and financial value, our customer engagement approach has evolved to become the main difference-maker regarding innovation and competitiveness.

As a Portfoio Solutions Specialist you will be responsible to build, develop and grow the assigned territory, including managing local/national tenders and ongoing and new funnels of devices in the assigned territory. To execute scientific activities in the assigned territory on driving product or solution strategies in the short, mid, and long term to achieve set business goals under the supervision of the Country Manager.

YOUR TASK AND RESPONSIBILITIES:

• Co-create new, innovative ways of partnering with a defined segment of customers - this will likely exhibit an orientation comfort in using Bayer products - Willingness to experiment with new days of doing business/ delivering outcomes, and a desire to engage with Bayer beyond image acquisition, expanding into a more holistic view of how Bayer can best impact patient and disease management.
• Energized by the challenge to create a vision and collaborate with a cross-functional team of internal and external stakeholders to develop a new innovative offering.
• Understand the healthcare operating model and relate to the mindset that addresses clinical and various stakeholder perspectives.
• OEM management – maintain and establish strong relationships to maximize market opportunities and strengthen business continuity and ongoing representation. Identify opportunities for strategic collaboration for further mutual clinical and commercial objectives.
• To identify and increase key opportunities in new accounts and manage the existing accounts with an entrepreneurial mindset (local/national tender and strategic customers)
• Train customers on the utilization of Bayer solutions beyond current product portfolio. Assist customer on making best use of product they have at hand. Increase adoption/implementation of the full offering of Bayer portfolio
• Facilitate training sessions, new product releases and launches, and implementing marketing activities, but not limited to product presentation, e-detailing, operation training, and congress and tradeshow.
• Develop a master call list and make five quality calls per week with outcome updates. Efficiency utilizes digital tools to perform advanced data mining such as prospect accounts, record and maintain customer database in RAD CRM platform, and coordinate the assigned territory activities with peers and field partners
• Ensure all scientific programs are effectively implemented and targeted for growth based on Return-on-Investment Planning
• Achieve profitable and sustainable growth and individual sales targets for the Radiology business.
• Generate and implement the annual territory plan on the assigned territory to develop the value proposition of each account, analyzing potential accounts for strategies, action plans, and resource planning.

WHO YOU ARE:

• Bachelor's or Degree in Business, Marketing, or clinically relevant field to radiography with an understanding of a clinical workflow.
• Min 3 years of working experience in radiology or at least 3-5 years of sales and marketing experience.
• Strong Presentation, facilitation, and interpersonal skills to coach others on using products and clinical applications. Increase results in terms of sales and quality with customers by excellence in clinical differentiation. Have the ability to lead and motivate others.
• Demonstrated entrepreneur mindset and experience developing and executing product solution proposals. Added value: Experience in procurement operating
• Demonstrated the right mindset with self-driving product knowledge and selling skills
• Demonstrated ability to lead efforts to discover, define and create tangible, mutually beneficial outcomes and ideas into well-defined plan that is actionable and measurable
• Excellent networking and collaboration skills and anticipatory problem-solver
• Good command of English

About the role:

We are looking for Senior Tax Specialist to join our APAC tax team, based in Singapore.

Main duties and responsibilities include:

• Providing tax compliance services for the APAC region including the filing of tax returns for Wiley entities covering both direct and indirect taxes (e.g. corporate income tax, withholding tax, VAT/GST and transfer pricing);
• Working with the respective appointed tax agents and tax service providers in the APAC region, as well as the regional controllership teams; and
• Supporting the Global tax team in servicing the various Wiley stakeholders.

How you will make an impact:

• Providing tax compliance services for the APAC region covering both direct and indirect taxes (e.g. corporate income tax, withholding tax, VAT/GST and transfer pricing)
• Managing all tax filing deadlines for the APAC region
• Preparing/reviewing tax returns, including dealing with tax audits/queries, and articulating the tax risks and opportunities
• Ensuring that there is proper reporting, compliance and documentation for tax purposes
• Working with the respective appointed tax agents and tax service providers in the APAC region, as well as the regional controllership teams
• Managing external tax agents and tax service providers to ensure timely and accurate deliverables, including reviewing their work
• Ensuring that all tax filing deadlines for the APAC region are met and complied with
• Dealing with tax inquiries and assist in resolution of tax issues with the Tax Authorities where required
• Working with the regional controllership teams on tax matters
• Supporting the Global tax team in tax risk management and servicing the various Wiley stakeholders
• Monitoring changes in tax laws or administrative practice and analyse implications, including staying up to date on various tax developments; and effectively applying tax knowledge relevant to Wiley business operations
• Assisting in improving tax processes that create efficiencies by developing or implementing best practices on tax compliance initiatives
• Assisting in developing tax sharing content and conduct tax sharing sessions to internal stakeholders within the Wiley Group
• Participating in other ad-hoc projects where required

We are looking for people who:

• Degree in Accountancy/ACCA/CPA or equivalent
• Minimum 2-3 years of relevant experience, with working background in an MNC environment or Accounting firm.
• Familiar with tax laws and tax treaties within the APAC region.
• Familiarity with US MNC environment is a plus.
• Knowledge of SAP would be desirable.
• Familiarity with accounting standards a plus.
• Strong numeracy skill, including being meticulous with keen attention to details.
• Conversant with Microsoft Word, Excel and PowerPoint.
• Able to work under reasonable pressure and meet tight deadlines; Keen eye for details; Hands-on team player with the ability to multi-task.
• Fluency and good command of English.

A global professional services firm is hiring a Finance & Payroll Specialist (Regional) for their Singapore office. This is a newly created role in Singapore due to expansion.

Reporting directly to the Regional Finance Manager, you will have to ensure the efficiency and accuracy of financial and payroll operation, processing of monthly payroll for Hong Kong, Singaporeand china offices, works closely with payroll service provider. You will be overseeing Accounts Payable, bank reconciliations, playing a key part in supporting annual audits, maintaining precise employee records, and coordinating with HR for payroll adjustments.

Requirements:

• Bachelor’s degree in Accounting or Finance/ ACCA /CA related qualification
• At least 5-8 years of payroll-related experience from professional servuce environment
• Good understanding and knowledge of local tax and labor laws in Hong Kong, Singapore and Mainland China
• employee taxes, social insurance, pension and tax treatment of various fringe benefits and overtime laws
• Experience in establishing standard payroll processes and auditing procedures within Asia

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

ABOUT JANIO

Janio is a cross-border logistics platform providing integrated end-to-end logistics solutions across Southeast Asia (SEA). As a smart logistics solutions provider, we are geared towards connecting industry players globally. Our vision includes incorporating AI and machine learning for smarter logistics management.

KEY OBJECTIVES

Understand local logistic landscape and optimize vendors to perform within the local operating model.

EXPECTED ACTIONS

• Design and maintain local target operating model
• Procure rates and services in function of the target operating model to enable it on Janio's System
• Advise & solution internally/externally based on local regulations and best practices
• Run monthly business review with key providers
• Manage trials to ensure smooth integration of clients - handover to backend operations for scalable transition
• Handle disputes (claims, performance, etc) accordingly with the NPMedior
• Eager to learn
• Ecommerce logistics background (not a must)
• Pro activeness

REQUIREMENTS

• About 3-5 years in similar fields
• Basic access and understanding to local partners
• Organized and consistent
• Ideally data focused
• Strong in communication

Interested applicants may apply via our website here: https://janio.darwinbox.com/ms/candidate/careers/a65f7c31c79f0d

Please include your notice period, current and expected salary in your application.

• Manage the quality assurance/quality control function on-site on various project phases.
• Ensure that the approved Inspection and Test Plan (ITP) and Method Statements are implemented by the sub-contractor on site and the particular hold points required are coordinated with the Project Team.
• Review Inspection, Test, Plans as submitted by the sub-contractor’s and ensure compliance with authorities/client's requirements.
• Closely monitor site activities, fully coordinate with site engineers, issuing NCR’s in case of non-compliance.
• Monitoring and checking calibration of plants, equipment and testing instruments.
• Monitoring plant conditions and material production during construction phase.
• Approval of source of materials, keeping track of the testing, quality and usage of materials procured for the works.
• Perform inspections of deliverables to ensure that material is as per approvals.
• Taking care of QA/QC documents of the entire project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered and other QA/QC documents
• Carry out Internal Audit at the site as scheduled in the Project Quality Plan(PQP).
• Able to identify problems, root cause & offers solutions.

• Degree in Civil Engineering or equivalent
• Familiar with LTA projects job specifications in both civil and architectural works
• At least 3 years QA/QC experience in construction industry

Role: Client onboarding Specialist

Location:Singapore

Domain Required( if any specific): KYC Onboarding

Year of experience required: 0-3 years

Minimum Education: Graduate

Duration: 6 months (extendable based on performance)

Permanent/Fixed term: Fixed term

Working Days: Monday to Friday

Role Purpose

• Own and deliver end-to-end client onboarding experience for our clients of WM Business, facing off clients alongside our client advisors to gather required client onboarding documentation.
• Interface as a case manager to seamlessly handle all the different steps for onboarding a client, handle all queries from the client/client adviser.
• Think flexibly to propose new ideas and contribute to continuous improvement of processes and services.
• Strong understanding of the ever-changing regulations relating to AML/KYC and Investment suitability.
• Engage in Adhoc projects including systems change, process improvement, cross border initiatives, new regulatory changes from requirements gathering through implementation.
• Have good planning and time management/prioritization skills

Your experience and skills:-

You have:

• Bachelor’s degree in any stream
• “0-3“ years of experience in KYC/AML roles,Client Onboarding, Remediation Process, or related functions ( ideally in banking)
• Detailed understanding of KYC/AML procedures/regulations
• Understanding of the risk management framework in a bank, with emphasis on ability to identify, assess and address any potential risks.
• Proven experience in client service (ideally in banking).
• Ability to diligently follow up and follow through on deliverables.

You are:

• A self-starter who can work well with minimal supervision.
• A skilled written and verbal communicator. (Mandarin written and verbal skill would be an advantage in serving our APAC clients)
• A collaborator who can work well with different functions and can manage stakeholder expectations.
• A dedicated team player with a can-do attitude and eagerness to learn.
• An effective worker who can multi-task and perform under pressure.
• Able to think on your feet /out of the box to come up with solutions.

MAIN RESPONSIBILITIES

Related to network services and infrastructure:

• Working on highly complex matters and assignments of large scope, impact, and importance.

• Working with professionals and management to identify opportunities for improvements in people, processes, and technology.

• Leading team members on the development of methods, techniques, and various analytical approaches.

• Guiding team members to solve significant problems/issues.

• Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels.

• Performing routine and health maintenance.

• Managing upgrades & performance related activities.

• Identifying and correcting faults with services and infrastructure.

• Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs).

• Execution of business continuity tests.

• Oversight and support of all related service supplier and/or manufacturer activities.

• Proactive identification and resolution of issues before they affect service performance.

• Identifying any improvements that can improve service levels.

• Engaging in the problem management process.

• Technical peer review and approvals for all related changes.

• Support audit and compliance activities.

• Management and maintenance of related platforms.

• Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation.

ACADEMIC AND EXPERIENCE REQUIREMENTS

The ideal candidate would meet all, or most of the below criteria:

· Bachelor’s degree in information technology, Computer Science, Engineering, or related field.

· At least 6-8 years relevant and practical experience in a network operations role.

· Extensive in-depth knowledge of network services and infrastructure.

· Vendor certifications not a requirement, proven practical experience preferred.

· Experience working in large/global enterprise IT with multiple distributed branch/campus sites.

· Experience of working within ITIL aligned Service Management organisation.

· Practical experience in managing, operating, and troubleshooting large enterprise wireless network deployments.

· Solid foundational knowledge of enterprise wireless concepts, wireless standards, authentication, policies, and access control.

· Experience in managing enterprise wireless networks that encompass wireless technologies from Cisco, Cisco Meraki, and Aruba.

· Knowledge and experience working with Cisco DNA Center and ISE.

About PromisLand Independent:
Established in 1986, PromiseLand Independent has been a pioneer in the financial services industry, consistently providing innovative solutions to help clients achieve their financial goals. With a comprehensive range of products and services including investments, life and general insurance, we are committed to delivering the highest quality advice and support to our clients.

Position Overview:
We are seeking a dedicated and knowledgeable Insurance Specialist to join our team. The Insurance Specialist will serve as the resident expert in Accident & Health (A&H) and Life insurance products solutions offered by PromiseLand Independent. This role is not sales-focused but rather, centered around providing technical expertise, conducting product reviews, and offering specialised advice to Sales Advisers.

Key Responsibilities:

· Conduct regular reviews of insurance products and providers to ensure alignment with client needs and market trends.

· Provide technical expertise and specialised advice on A&H and Life insurance products to Sales Advisers.

· Offer coaching and training sessions to Sales Advisers on insurance products and industry updates.

· Ensure compliance with all regulations set by PromiseLand Independent and external regulatory authorities.

Qualifications:

· Diploma in Finance, Business, or related field (preferred).

· At least 3 years of experience in the insurance industry, with a focus on A&H and Life insurance products.

· Strong understanding of insurance regulations and compliance requirements.

· Excellent communication and interpersonal skills.

· Proven ability to provide technical guidance and support to colleagues.

· Relevant industry certifications (e.g., ChFC, CPF, CLU) are a plus.

Why Join PromiseLand Independent:

· Opportunity to work with a pioneering company with a long track record of success.

· Collaborative and supportive work environment.

PromiseLand Independent is an equal opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest. However, only those selected for an interview will be contacted.

Who we are:

CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com, read the CyberArk blogs or follow us on Twitter via @CyberArk, LinkedIn or Facebook.

What you will do:

As an Endpoint Privilege Solution Sales Specialist, you will play a vital role in the success of CyberArk’s endpoint security business. This is a sales overlay role and you will be the Subject Matter Expert supporting the field sales team that are engaged with CyberArk’s Enterprise Customers and Partners to guide, strategize, share best practices and compete against competition with the ultimate aim of winning deals.

A key function of this role is establishing a highly collaborative working relationship with the CyberArk sales teams in your assigned region for pursuing Endpoint Privilege related business opportunities for CyberArk. This role will be the advocate of our Endpoint Privilege solution working closely with the all the functional teams, Product Management team and sales teams to formulate and execute go to market strategy, as well as identify areas of improvement with the aim of increasing CyberArk’s endpoint security brand awareness and market share.

Therefore, this person must have a good understanding of the current endpoint security market landscape across the region, competition and their modus operandi, as well as ability to identify area of focus to drive and achieve maximum returns on investments.

• You will establish and maintain customer relationships at the executive, business decision maker level including but not limited to CISO, CIO, and other executives responsible for endpoint security.
• You will develop & present compelling business cases to customers, maintain expert-level knowledge of all elements of the business case, including the drivers of cost, benefits, and risk.
• You will partner closely with Account Managers, Solutions Engineers and Professional Services to align the technology architecture to the customer's desired business outcomes
• Work closely with the Customer Success team to ensure successful product adoption and realization of the full value of Customer’s technology investment.
• Work with Advisory Firms, Channel Partners, Resellers and Systems Integrators to penetrate new accounts and extend reach of CyberArk’s endpoint security solution in the assigned geography.
• Be recognized internally as a subject-matter expert on endpoint security including how to best position against competitors in our market(s).
• Supporting sales team to identify, scope, negotiate, and close new sales opportunities in order to meet and exceed established sales quota.

What you need to succeed:

• 5+ years sales or consultancy experience in the endpoint security market.
• A demonstrated history of software sales consistently meeting or exceeding assigned quota.
• A demonstrated history of successful collaboration as part of a sales/account team in a strategic selling capacity.
• In-depth knowledge on endpoint security best practices and associated terminology and technology employed by large enterprises.
• In-depth knowledge of endpoint security vendors and products. Must be able to compare and differentiate with CyberArk solutions. An emphasis on endpoint security vendors and technologies in use across large enterprises for both on-premises and cloud is preferred.
• Interaction with Product Management to articulate custom requirements based upon customer needs.
• Excellent oral and written communications skills and capable of presenting technical concepts and product solutions to audiences ranging from IT staff to business executives.
• Aptitude to understand customer needs, overcome objections, assist in the development of business use cases, and successfully positioning for wins.
• Ability to travel within assigned territory and other locations when necessary,

Role Purpose

This role is responsible to support global payroll processing. Liaising with payroll vendor globally for payroll related matters. Assist HR Manager on compensation and benefit scope. Tasks involved are compensation and benefits review, bonus plan and increment policies review, performance appraisal exercises, analysis of market trends, job evaluation, and related matters etc.

Role Accountabilities

Payroll Processing

• Responsible to liaise with payroll vendor for all countries payroll related matters.
• Liaise with HRBP and internal stakeholders on global payroll related matters.
• Responsible in all government statutory and ad-hoc surveys.
• Perform government-paid claims such as NS claim, Maternity Leave, Childcare Leave, Paternity Leave, FW levy and other related claims.
• Review and reconcile payroll reports to identify discrepancies and resolve issues.
• Collaborate closely with HR and finance teams to ensure smooth payroll processing.
• Generate monthly and ad-hoc reporting.
• Coordinate all countries reporting including finance reporting.
• Generate payroll-related reports and analyses, including headcount, turnover, and government statutory reports.
• To support with internal and external auditors and/or tax agents on audit related matters.
• Assist in payroll-related projects and initiatives as needed.

Compensation and Benefits Reporting

• Provide support for Annual increment, variable bonus and promotion exercises with HRBPs.
• Support HRBP in year-end performance appraisal exercise.
• Participate and conduct analyze results of compensation surveys.
• Assist in conducting job evaluation survey.
• Work with HR Manager to provide support to HRBP on Annual increment, variable bonus and promotion exercises such as providing the template and budgets.
• Assist HR Manager to develop and implement C&B policies, programs and procedures to ensure comply with current legislation.
• Assist HR Manager for long service award coordination globally including liaising with vendors.

Processes

• Assist to develop and maintain the standardized global payroll process flow and its related templates etc.
• Assist in the development and implementation of policies and procedures related to payroll and benefits.
• Liaising with HRBP and payroll provider on pay elements setup.
• Work with relevant stakeholders for data protection and privacy impact assessment and its related documentation.
• Identify pain points/issues timely by reviewing the standard processes.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

• Possess minimum Diploma/Degree in Business Administration/HR Management, or related studies
• At least 2 years of payroll processing/managing vendor working experience
• Able to start immediately or within short notice

Technical Skills

• Proactive with excellent follow-through to achieve results under tight deadlines.
• Ability to work autonomously in a fast-paced working environment under minimal supervision.
• Possesses strong communication skills with a positive learning attitude.
• Demonstrates strong time management skills and problem-solving abilities.
• Meticulous, people-oriented, friendly, with a positive attitude, and enjoys a fun work environment.
• Good organizational and time management skills
• Have basic understanding of HR processes
• Familiar with payroll-related standards and best practices
• Knowledge in HRIS is an added advantage
• Be proficient in using Microsoft tools (e.g. Word, Excel, PowerPoint, Outlook, OneDrive etc)
• Possess good computer and IT skills

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Looking for a full-time, part-time, or contract job in beauty industry specialist or sales consultants ?

We're looking for young and passionate individuals to join the team!

Highlights

✅Located :Centre Area Singapore

✅Working hour :10am-8pm

✅Monthly day off:6 Days+10 days annual leave

✅Salary:$2000-$2500+ Commission + Cash Award

✅Good career development, provide job training & professional certificate

✅Opportunities promote Master /Trainer /Outlet Manager

✅Other company benefits & allowance

✅Welcome Singaporean/PR/Msian Work Permit Quota available

Job Scope

Leadership:

- Promote our core values of Love, Experience, and Dream as Leadership Team

- Ensure compliance with statutory requirements and accreditation standards

- Liaise and communicate with officers of the government bodies such as

ECDA, MOH, HPB, NEA

- Manage ECDA reports and communications in relation to registered children record, subsidy audits, CMS etc

- Assisting check-in and check-out processes by greeting parents and children

- Manage social media with Centre Head to enhance reputation of the school and communication with communities

Curriculumn:

- Plan and implement pedagogical documentation and assessment of child outcomes to ensure the attainment of individualized and group goals for children

- Provide support and mentoring sessions for academic team so as to develop their functional competencies of teaching

- Plan and organizes the day-to-day school and class SOP’s and operational functions pertaining to children’s care and well-being, health, hygiene and safety practices

- Acquire new knowledge and shares with the team as to promote self development

- Pilot or assist in any of the center's projects or initiatives as part of the center's efforts to promote and strengthen its brand

Operations:

- Manage enquiries from existing and potential parents following instructions

- Manage registration and withdrawal documentation and process

- Billing and collecting on of school fees, and manage aging report

Managing vendors related matters including sourcing and claims

Job Requirements:

• Has good knowledge of government regulations, quality assurance framework (ECDA, Child Care Act and Regulation, SPARK)
• Has an experience to lead the curriculum framework for early childhood
• Successful candidate who exhibit our corporate core values: Love, Experience and Dream; as well our image of an Educator: Thankful, Caring, Collaborative, Curious, Joyful
• A Master’s or Bachelor’s degree in Early Childhood Care and /or Education- Leadership and Diploma in Early Childhood Care and Education - Teaching or its equivalent
• At least 5 years teaching experience in a pre-school with at least 2 years in a leadership role
• High EQ, maturity, exemplary leadership and management skills are essential
• Exceptional interpersonal skills
• Excellent written and verbal communication skills

Who We are:

We pride ourselves on providing exceptional early childhood education that is rooted in the values of Love, Experience, and Dream.

Little Big Pre-School was established in 2009 with a passionate vision to offer quality education to young children. We have created an environment that nurtures each child's unique potential and fosters a strong foundation for their future. We are SPARK certified until 2027 and operate under ECDA license.

We believe in nurturing a sense of gratitude, kind care for others, collaboration as a member of communities, a thirst for knowledge and exploration, cultivating a spirit of joy in every aspect of our preschool learning experience.

Our commitment to excellence in education experience, combined with our unwavering belief in the power of love and the importance of fostering dreams, sets us apart as one of the quality preschools, who works together with our lovely communities.

We are located at 95 Telok Kurau Road, East.

SEAMEO Regional Language Centre (RELC) is looking for a Language Specialist. The successful applicant will teach in-service teachers from Southeast Asia on professional development courses including a postgraduate Diploma and MTESOL.

He/she will be expected to:

• Plan and deliver teacher professional development programmes and courses in Applied Linguistics/TESOL (in at least four core areas of specialization in the case of Applied Linguistics/TESOL courses)
• Undertake overseas assignments as and when it is required by the Division
• Supervise MTESOL students and research fellows who are engaged in research projects at the Centre
• Develop teacher education/language teaching materials for use in face-to-face, online, and blended or hybrid courses
• Coordinate/organize courses to be taught at the Centre as well as in SEAMEO member countries
• Write and edit the Centre’s publications and publish in journals in the field of English Language Teaching/Applied Linguistics/TESOL
• Present papers at international conferences
• Organize or assist in the Centre’s annual conferences and symposia at the Centre or in SEAMEO member countries
• Offer language assessment and consultancy services as and when they are required by the Centre
• As a member of the Board of Studies, oversee and make decisions pertaining to academic matters, including selection of scholarship holders
• Undertake any committee or special project duties assigned by the division head

Requirements:

• PhD in Linguistics/Applied Linguistics/TESOL/English Language or EdD in English Language Education/TESOL/Teacher Education
• Those with a Professional Teaching Qualification (e.g., CELTA/DELTA/PGCE/Diploma in Postgraduate Diploma in Education (PGDE)/Associate Diploma in TESOL) will have an added advantage
• At least 3 years’ experience in teaching English as a second or foreign language at school or university level
• Able to teach at least 4 of the following:

1. TESOL in Multilingual and Multicultural Contexts
2. Second Language Acquisition/Issues in Applied Linguistics
3. Teaching Grammar & Vocabulary
4. Teaching Listening, Speaking, Reading & Writing
5. Curriculum Design and Materials Development
6. Language Assessment
7. Technology-enhanced Language Teaching
8. EMI/CLIL
9. Classroom Research

Salesforce QA Lead with 6 to 8 years of experience in leading the QA team, hands on in testing, test designing and accountable for the QA delivery with high quality!

Must Have

 Experience working with Salesforce Technology.

 Develop, lead, guide and monitor the analysis, design, implementation and execution of the test

cases for a given project.

 Maintaining cordial relationships between cross functional teams like development, configuration management, program management, product managers etc.

 Sending crisp and clear status to the higher management.

 Creating and defining risks contingencies and plans.

 Involvement in the planning, monitoring, and control of the testing activities and tasks

 Experience with Agile Development processes, and methodologies.

 Work closely on the deadlines of the project and Work with all stakeholders to ensure that the

quality metrics are reviewed, closed, and agreed upon.

 Working knowledge of Azure Devops/ Jira or similar project management/issue tracking tools.

 Excellent Communication and Interpersonal Skills.

 Should be doing Hands on and able to identify bugs and issues.

 Should be focal point of contact for the QA team for all the escalations related to testing and

Quality assurance.

 Make the QA team aware of the Quality matrix and resolve all the queries, Assign various tasks

to the engineers as per strength of individual.

 Direct QA Teams and Coordinate Bug Fixes with Development Teams and ensure that his/her

team of QA engineers are on the right track all the way in the project, resolving conflicts across

the team, review the schedules and plans, mitigation of the risks, checking quality in phases,

update management, build a challenging and motivating environment.

Good to have

 BA experience in any capacity.

 Create a list of milestones and checkpoints and set measurable criteria’s to check the quality on

timely basis.

 Review test strategies and see that all the various kinds of testing like unit, functional,

performance, stress, acceptance etc. are getting covered.

 Ensure that the several testing and validation processes are improved continuously.

CURRICULUM DEVELOPMENT

• Conceptualise curriculum projects that cater to low income children that meet their learning needs;
• Prototype new approaches in teaching and learning with existing teachers. The approaches would need to be anchored on evidence-informed practices;
• Lead professional development through designing resources in collaboration with other team members to meet the needs of our teachers. This includes working with partners beyond CDAC to drive an innovative culture of learning and team spirit;
• Institute strong teaching and learning processes to design learning experiences and the creation of an environment conducive to the development of student confidence, holistic growth, and mastery of learning.

TUTORING

• Assist in covering tutor duties when required.
• Tutor and coach students who need academic support in one or more subjects (English, Science, Math or Chinese language) for Primary and Secondary levels for CDAC Tuition Programme students.

Requirements

• Deep experience in implementing curriculum projects using evidence-informed practices;
• Good content knowledge of the subject(s) taught and familiarity with the latest MOE syllabuses and assessment modes;
• Skilfulness in leading teams, working with others and co-creating projects that lead to better teaching and learning for low income students;
• Strong sense of student-centredness and ability to appreciate the need to customise programmes to meet the needs of low income students;
• Good communications skills;
• Strong ability to deal with ambiguity and able to build a culture of learning with teachers, and partners beyond CDAC.
• Required to work in the evening/weekends, if covering tutor duties;
• Moderate traveling is required (CDAC Centres/schools) for work

**Company Overview:**
Our client is a leading IoT platform provider specializing in software solutions for various industries.

**Job Summary:**
We are seeking a meticulous and detail-oriented Automotive Electrical Engineer/ IoT Specialist to join our client. The successful candidate will be responsible for ensuring the quality and compatibility of IoT devices with the company's platform, with a particular focus on automotive applications. This role requires a strong understanding of data formats, protocols, automotive systems, as well as proficiency in IO ports and wiring tasks. As part of the team, you'll have the opportunity to travel and utilize a company vehicle.

**Key Responsibilities:**
1. Collaborate with developers to test and validate IoT devices against platform requirements, with an emphasis on automotive applications.
2. Ensure adherence to data formats and protocols to maintain compatibility with the company's software platform, especially in the context of vehicle integration.
3. Conduct thorough testing of new hardware releases to verify functionality and performance in automotive environments.
4. Provide feedback to hardware providers to improve device quality and meet industry standards for automotive applications.
5. Assist installers during vehicle deployments by verifying device functionality, performing wiring tasks, and troubleshooting issues as needed.
6. Develop and maintain documentation for device testing procedures, data formats, protocols, automotive integration guidelines, and wiring instructions.
7. Stay up-to-date with the latest IoT technologies, trends, and industry developments, particularly in the automotive sector.
8. Work closely with cross-functional teams including software engineers, project managers, automotive specialists, and customer support to deliver high-quality IoT solutions for vehicle applications.

**Qualifications:**
1. Diploma in Electrical Engineering, Computer Science, Automotive Technology, or related field.
2. Proven experience in testing and validating IoT devices for automotive applications, with a good understanding of automotive systems, protocols, and IO ports.
3. Strong understanding of data formats, protocols, and communication technologies relevant to automotive IoT (e.g., CAN bus, OBD-II, telematics).
4. Proficiency in performing wiring tasks and connecting IoT devices to vehicle systems using appropriate IO ports.
5. Excellent problem-solving skills with the ability to troubleshoot complex hardware and software issues in automotive environments.
6. Familiarity with cloud-based IoT platforms (e.g., AWS IoT, Azure IoT Hub) is a plus.
7. Ability to communicate effectively with technical and non-technical stakeholders, including automotive engineers and developers.
8. Meticulous attention to detail and a commitment to quality assurance in automotive IoT solutions.

**Additional Functions:**
1. Collaborate with product management to identify new features and enhancements to the IoT platform, with a focus on automotive applications.
2. Support pre-sales activities by providing technical expertise and participating in customer demonstrations or presentations related to automotive IoT solutions.
3. Contribute to the development of IoT-related documentation, tutorials, and knowledge base articles for internal and external use, with a specific emphasis on automotive integration.

Job function:

• Responsible for managing all aspects of vessel operations of dry bulk vessels
• Ensure that communication with all parties including vessels, local offices, procurement department, ship managers, agents, other associated companies, and sub-contractors is done correctly and in accordance with existing work instructions and valid charter-party and contract conditions.
• Plan the voyage from start to finish. You will anticipate possible problems in advance and adjust plans as needed to achieve the most cost-effective solutions.
• Respond to any problems that arise during the voyage and put in hand whatever corrective measures may be required.
• Responsible for optimizing the efficiency of the voyage – which includes minimizing all voyage-related costs and time. To calculate cargo intake as may be required and coordinate the preparation of pre-stow plans in accordance with the Voyage Planning and Execution Procedure.
• Manage the preparation and distribution of final stowage plans, including detailed tier plans and load/discharge reports as required.

Key Job Responsibilities:

• Being responsible for managing all issues relating to the execution of the voyage, this includes – but is not limited to – the following specific matters:
• Responsible for ensuring that vessels are optimally bunkered.
• Responsible for ensuring that the necessary equipment and consumables are available and ready in the ports as required.
• Prepare and distribute Voyage Instructions.
• Nominate Surveyors as needed/required.
• Managing Docs for Discharge.
• Securing and filing of Sailing Docs.
• Finalize Final Stow Plan, distribute and file.
• Responsible for close coordination with Port Captain and/or local operations staff throughout the loading or discharging of vessels as required in order to achieve the most cost-efficient coastal passage.
• Responsible for the monitoring and follow-up of all vessel performance issues, whether owned or TC ships, including off-hire.
• Responsible for ensuring that the voyage management system, including the vessel’s schedule is kept properly updated at all times.
• Responsible for ensuring all cargo documents are completed and distributed as required by BMS and/or Charter parties and/or contracts.
• Responsible for ensuring that required Letters of Indemnity are prepared in accordance with company policy.
• Responsible for ensuring that all necessary and appropriate notices are given to the insurance and claims department and that internal procedures are followed in case of any planned ice call.
• In case of claimed damages to either ship or cargo, the job holder is to ensure that the appropriate actions are taken to protect the company´s interests, seeking guidance as needed.

Candidate Requirement:

• Maritime degree at Bachelor level (shipping operations etc) or equivalent maritime qualification.
• Substantial operational experience, preferably dry cargo.
• Minimum 3 years of shipping experience – preferably in an equivalent role Budget preparation/control and follow-up experience, a full understanding of voyage accounts All aspects of voyage planning and execution, including documentation, voyage Accounts
• Need high-level awareness of customers’ needs and expectations Integrity, honesty, self-discipline, attention to detail

Please note that only shortlisted candidates will be notified.

• Representing the Quality Management Coordinating with the employer on the matters relating to the quality.
• Arrangement for materials testing according to LTA specification and test plan.
• Coordination for quality of site inspections with all of sub-contractor & QPS team.
• Verifying that the Quality system is implement and maintained at the project site.
• Preparation and submission for Project Quality Plan (PQP) and its subsequent revision.
• Filing and copies of Nonconformity Report, corrective and Preventive Action Reports.
• Ensure all QAQC records are kept and submitted to client in a timely manner as required.
• Preparation and submission of monthly quality report to client- LTA and QPS officially.
• Documents preparation for all of audit related to QA/QC work. Preparation and register of Inspection, arranging of material test as per test plan.

Site work to find out and issue NCN (non conformance notice) to sub-contractor and preparation for reply of NCR to Consultant QPS and LTA teams.

The Digital Marketing & Events Specialist will be responsible for developing, initiating, creating and overseeing a long-term digital marketing campaign as well as short-term advertising and marketing solutions to drive guest engagement & loyalty and drive revenue for the F&B business.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Marketing

• Develop and manage overall strategic marketing plans and strategies to drive revenue performance and greater guest experiences for the restaurant.
• Drive tactical promotional activities, campaigns, initiatives, etc. to achieve greater revenue and/or guest experience and engagement.
• Develop a schedule of mailings of updates, press releases, advisories, promotions as well as newsworthy events taking place in and around the restaurant to the appropriate media contacts.
• Build and maintain a strong updated database and relationship of local media contacts.
• Conduct appropriate site visits and follow through with post-visit communication to the stakeholders.
• Strategise and implement digital media plans to build online communities and advocates on various social media platforms. effectively.
• Create content and develop new concepts to build social media presence across key social networks including Facebook, Instagram and Linkedin, etc.
• Work with appointed design houses to conceptualise the design and production of related collaterals, printed materials, etc.
• Generate regular reports on key performance metrics and analyse results of all marketing efforts.

Events

• Ensure established events financial goals are met for F&B business by driving and soliciting various events opportunities.
• Continuously seek ways to maximise F&B revenues and profits through sales calls, networking events and partnerships, etc.
• Communicate on a weekly/monthly basis with the F&B Manager to review the event revenues/activities and develop plans to achieve the set targets.
• Propose new revenue avenues and trends for events and develop effective positioning/marketing plans.
• Be the key contact person for any event enquiries and follow up on leads efficiently and promptly.
• Maintain an active trace/follow-up system on all event sales calls.
• Conduct site inspection.
• Prepare events contracts and to secure deposits and payments etc.
• Be familiar and comply with local legislation for any event execution.
• Ensure that all the events are managed efficiently according to the established agreement and operating guidelines.
• Work closely, cooperate and communicate with the F&B service and kitchen team to ensure high level of guest experience.
• Establish good rapport with events organiser, maintaining good relationship and handle all related feedback, requests and enquiries.
• Ensure the event organisers/guests attending the event are receiving the best possible service and conduct post-event follow up with them.
• Perform all events-related administrative duties such as preparation of proposals/ contracts / internal event orders, prepare reports, follow up on billing matters, maintaining customer databases, conduct market research etc.
• Plan, drive and coordinate annual Mithai sales project with all stakeholders effectively.
• Perform any other duties and responsibilities that may be assigned.

EDUCATION and/or EXPERIENCE

Degree in Marketing, Mass Communication or equivalent with a minimum of 3 years in a managerial position with strong digital marketing and/or events management knowledge and expertise.

SKILLS, ABILITIES & ATTRIBUTES

· Strong business acumen and strategic thinking

· Strong human relations skills

· Strong leadership and influencing skills

· Strong communications (verbal and written and analytical skills)

· Strong planning, organisation and presentation skills

· Strong networking and sales skills

· Ability to work independently and take initiative with strong time management skills

· Creative and resourceful

· Eye for detail and highly meticulous

· Savvy in all digital business platforms and channels