Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role

Quality Assurance Specialist is to promote and integrate quality into every aspect of our BioReliance® biologics safety testing business in Singapore. The role is to perform batch record review (i.e. data audits) to support all aspects of quality operations to ensure that laboratory testing operates in full compliance with sound scientific practice, GxP and Standard Operating Procedures (SOPs). The scope of responsibility is to contribute or impact the results of the QA team and is accountable for the quality of own work, solve problems of low complexity independently by identifying and selection solutions and by analyzing information.

The post holder will be able to perform the following functions independently, with minimal guidance.

What You Do

• Batch record review: Review and approval of GxP documents, including Protocols, Technical Specification (TS), Batch Records, Workbooks, SOPs and all other QMS documentation.
• Batch record review: Comply with all applicable policies, procedures and guidelines.
• Batch record review: Conduct in-process or final audits and approval on manufacturing or testing documentation as they comply with the stated regulatory standards and the approved TS, protocol or SOPs.
• Batch record review: Release of the certificate of analysis for GMP testing against the TS and associated documentation.
• Batch record review: Prepare QA statement within each GLP final report specifying inspections date, and dates findings were reported to the Study Director and management.
• Review and approve deviations, anomalous results, OOS, positive results and CAPAs.
• Assist in investigations from events, complaints or data audits.
• Conduct trend analysis for deviations and review / approve applicable CAPA records.
• Assist self-inspections to ensure continuous improvement.
• Perform and support client audits, regulatory inspections.
• Perform and support internal audits.
• Perform and support supplier audits.
• Comply with Health and Safety Executive regulations and undergo relevant training modules when required and actively takes necessary action when encountering unsafe situations.
• Perform their duties according to the principles of Good Laboratory (GLP), Good Manufacturing Practice (GMP) and Good Clinical Practice (GCP).

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. Job descriptions will be regularly reviewed to ensure they are an accurate representation of the post

Who You Are

• Graduate degree in life sciences or higher related degree
• Minimum of 2 – 4 years of experience, within a similar Quality Assurance role i.e. batch record review.
• Shows a desire and motivation to work in Quality and regulated environment.
• Awareness of Biologics regulatory environment and GMP manufacturing topics.
• A proactive approach to all aspects of Quality.
• Fluent in both written and spoken English.
• Good communicator, dealing directly and effectively with operational teams and site QA and lab colleagues routinely.
• Strong analytical and problem solving abilities.
• Organized and logical in defining workload and delivering projects.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

This is contract role based in Singapore, Working location Central Singapore

The Sourcing Specialist plays a supportive role for the GSC (Global Supply Chain) Strategic Sourcing Managers. Their responsibilities include assisting with contract services procurement, contract execution, and supplier onboarding. Essentially, they extend the capabilities of the Global Supply Chain Sourcing Managers by providing tactical support in these areas

Supply Chain Management – Onboarding New Suppliers:

• Facilitate the onboarding process for new regional/site suppliers using company’s specific onboarding tool.
• Ensure supplier vendor codes are ready in the system before the Request for Proposal (RFP) process.
• Applicable to all categories.

Contract Services Procurement – Various Categories:

• Conduct RFPs for multiple sites simultaneously.
• Evaluate commercial bids and ensure consistent scope understanding among bidders.
• Review contract documents for quality.
• Prepare the Award Recommendation Letter (ARL) for GSC and DCE.
• Coordinate contract routing for timely signatory.
• Relevant for indirect services only, particularly professional services.

Qualifications

• 5-7 years of Indirect Sourcing (Procurement) experience is a must have. Contract management experience would be secondary.
• Well-versed in program / project management i.e. looking at cost, adhering to timelines etc. Proven track-record of managing high demands and high attention to detail given the nature of the role
• Cost management experience from a procurement perspective

JOB CONTENT:

1) Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.

2) Work and assist the Sales team in managing their Customer pre & post shipment.

3) Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)

4) Escalate all their issues or challenges in fulfilling their assigned task to their CSS management in the most appropriate timeline to seek guidance on resolution.

5) Manage customer’s portal update and customized report if required.

6) Update customer production change requirement within Future System to optimize inventory planning.

7) Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

RECOMMENDED CREDENTIALS:

QUALIFICATIONS

· Minimum requirements: GCE “O” Level or equivalent.

EXPERIENCES

With minimum 2 years of Future & related industries experience, this individual is expected to complete their assigned task in meeting the department objectives & goals

COMPETENCIES

· Accurate data entry skills

· Proficiency in Microsoft Office Applications – especially in Excel

· Good oral and written communication skill

· Pleasant and patient personality with excellent service mindset

· Basic knowledge and understanding of transportation modes (air and ocean)

· Good interpersonal skill with a high level of initiative and drive

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Bachelor's Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description:

• Responsible for conducting fraud investigations
• Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data
• Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations
• Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management
• Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities
• Drive process improvements in fraud operational processes and policies
• Perform ad-hoc reviews or projects as required or directed

Requirements:

• A Diploma/Bachelor’s Degree in any field
• At least 1 year of experience in fraud investigation processes or related bank processes/products
• Possess good problem solving, analytical, and critical thinking skills
• Strong attention to detail and ability to notice discrepancies in data
• High ethical standards with demonstrated integrity
• Able to work independently with minimal supervision and able to multitask
• Excellent verbal and written communication skills
• Good working knowledge of MS Office (Excel, Word)

Reports to:

• Operationally to Worley Supply Management Director
• Functionally to Worley Project Contract Manager

Summary:

Responsible for liaising with the Project Team for the Contract functions on the projects to which they are assigned. Provides the focal point for the Contract packages assigned to and related activities on the project, liaising with the Project Manager, the client, and all disciplines including the Supply Management Director and the Project Contract Manager.

Responsibilities:

• Comply with work processes, procedures, instructions and guidelines, including Contract Execution Plan, Co-ordination Procedure and Quality Plan;
• Prepare cost estimates and submitted for review to the Contract Manager prior to submission to the Project Manager;
• If required, engage the market using processes, procedures, instructions and guidelines as written out in the Contracts strategy;
• Responsible for: Project setup including systems and tools; Contract management of Contractors and Service Providers; Change and dispute managements; Prepare contractual letters and correspondences; Defend and resolve claims expeditiously; Maintain systems and tools for reporting; and Issuing Contract status reports.
• Maintain the Contracts plan in conjunction with Construction, Project Management, Engineering, and Planning;
• Compile, manage and update the project-specific bidders’ list in conjunction with Construction, Project Management, Engineering, and the Project Manager;
• Lead formal enquiry packages, ensure issuance to each of the Contractors on the approved project Bidder List, and expedite bid returns to meet the closing date;
• Maintain, lead and control all contact with bidders/Contractors during the bidding /evaluation period and after Contract award, and that technical and commercial communications and evaluation are recorded in writing and distributed;
• Evaluate quotes, follow up Technical Bid Analysis (TBA), prepare Commercial Bid Analysis (CBA), and make award recommendations to the Client on the most suitable bidder considering the price, technical acceptability, and delivery consistent with the project requirements;
• Ensure CBAs are approved at the appropriate authority level prior to commitment, and that Contracts are prepared in the agreed format and issued in accordance with project requirements;
• Lead project meetings and negotiations with Contractors;
• Maintain records of Contracts expenditure and managed within budget;
• Manage variations and claims against the Contract;
• Quantity take off for Civil, Piling, Structural, Mechanical, Piping, Scaffolding, Painting, Insulation, Tankage, Electrical and Instrumentation
• Assessing and evaluating applications for payment/ invoicing and making recommendations and ensuring payment;
• Report regularly on areas of concern/ issues /opportunities and threats and areas that are working well on the project;
• Ensures Change Orders are issued as appropriate, invoices are received, checked, and approved, and all claims or back charges are resolved;
• Ensures Contracts files are always maintained and are current;
• Keeps abreast of market conditions and maintains regular communications with key Contractors;
• Advise Contract Manager and Supply Management Director of potential new sources of supply, and of current supplier’s performance;
• Provides Contract support to estimates when required;
• Ensure Contracts are expedited to completion, including coordination with Construction, Engineering, Quality, Health, Safety, Security and Environment, and Quality Control, and that all Contractor documentation is received;
• Conduct Contractor Performance Assessment upon Contract closure; and
• Prepares final accounts and closeout, manages the return and release of Securities/Bonds and Warranties.
• The Senior Contract Administrator is required to maintain good relations with all stakeholders, internally and externally, and shall ensure Worley professional ethics are observed at all times.

Requirements:

The career profile of a successful Senior Contract Administrator may show qualification in a specific field of expertise which will contribute to all-round management capability. However, the emphasis in identifying a Senior Contract Administrator’s potential is centred on the illustration of proven capability, experience, versatility and interest. Formal qualifications which indicate the suitability for a Senior Contract Administrator may include:

• Degree in Engineering, Quantity Surveying or equivalent; or
• Diploma in Engineering, Quantity Surveying or equivalent.
• At least 12 years of relevant working experience
• Experience in Energy, Chemicals and Resources industry
• Actively involvement in Contract Work Practices
• Knowledge of major PMC/EPC/EPCM Businesses and of Client business
• Knowledge of E and EPC, EPCm and PMC type projects
• Familiar with Multi-Office delivery
• Fluent in written and spoken English; spoken mandarin and other dialect
• Able to cope in a dynamic environment
• Good negotiation skill
• Good communication, able to illustrate discussion points clearly
• Possess leadership quality and a team player
• Confident, able to read and facilitate meetings
• Reliable, independent and meticulous

The ideal candidate must display a degree of flexibility and have a willingness to be stationed in Project Site.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Purpose of role:

This role will focus on improving internal testing processes and be hands-on with both manual and automation software testing. The role will support several key web product initiatives and ensure high quality software release to our customers, both internal operations team and external customers.

Responsibilities:

• Identify testable events and develop the test cases / test scripts. Leverage the testing process and test tools to create re-useable test assets.
• Implement related testing missions, including but not limited to Test plans, Test environment, Test cases, Test reports, bugs tracking, and regression test, based on the Software Testing Life Cycle (STLC).
• Define repetitive jobs and turn them into scripting to automate the testing workflow.
• Collaborate with Development team to perform the root cause analysis of the test failures.
• Explore the latest testing tools to improve testing efficiency.

Qualifications:

• Degree in Computer Science, Computer Engineering, Information Systems Management, Information Technology, or related disciplines.
• At least 4 years of relevant experience is required.
• Familiar with Agile software development lifecycle.
• Experience in testing web applications (UI and API) and console applications.
• Has knowledge in JIRA/Confluence, MSSQL, Hands-on development, and testing process.
• Test Automation Certification and/or experience in automation testing.
• Familiar with at least one UI automation framework.
• Experience in testing techniques such as smoke testing, database testing, white and black box testing, regression testing, system integration testing and user acceptance testing.
• Knowledge of DevOps tools in a CI/CD environment such as Jenkins, SonarQube is a plus.
• Good logical and structural thinking
• Strong sense of responsibility and result-oriented
• Good sense for quality, teamwork, and innovation
• Able to work independently or with limited assistance.

Job Description

• Responsible for all Talent Management activities and matters, including Succession Planning, Talent Reviews, Talent Database, etc
• Design, Planning & Implementation of Leadership Development Programs & Initiatives (e.g. STEP/LEAP/ALP) to enhance skills and competencies
• Budget Planning for Talent Management & HR Initiatives
• Collaborate with Learning & Development CoEs to address Organizational Development needs
• Monitor key performance indicators related to Talent Management nominations/criteria
• Utilize Software systems i.e WorkDay to streamline all Talent Management processes
• Keep up-to-date on emerging Talent Management best practices, tools & knowledge
• To be the Centre of Excellence for Talent Management supporting HRBPs, CoEs colleagues and affiliated country offices with regards to Talent Management
• Data analytics on Global Employee Engagement Survey and workforce trends to assess and identify areas for improvement, and make data-driven decisions
• Prepare presentation of GEES Results to Management
• Assist stakeholders on action plans, schedules and follow-up on action plans implementations.
• Perform any additional adhoc tasks as and when required when assigned to you by the Head of Department

Requirements

• Degree in Human Resources, Business Administration, or relevant discipline
• 5 years of experience in Talent Management, Learning & Development with exposure in HR Business Partnering or Change Management in a Regional role/capacity
• Able to articulate the process of talent management & development programs, frameworks
• Understand the process and able to design the Skill matrix & Competency framework
• Strong analytical skills and proficiency in MS Office
• Possess strong interpersonal communication skills which includes verbal, written, "Face-to-Face stand-up facilitation", with good presentation and persuasion skills

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

Qualifications & experience

• At least a Diploma in engineering or equivalent
• Minimum of 3 years relevant experience in QA/QC/QMS. Experience in handling audits will be considered an asset.
• Familiar with medical device standards such as ISO13485, ISO14971, ISO17025, GxP etc.
• Equipped with excellent quality management knowledge and problem solving skills such as 8D, SPC, DOE, statistics etc
• Advanced written and verbal communication and intern-personnel skills
• Able to meet schedules and work independently with minimum supervision

Tasks & responsibilities

• Manage and maintenance of the Quality Management System as per relevant standards such as ISO 13485, ISO17025, 21 CFR 820, IVDD/MDD and GxP etc.
• Conduct quality control for imaging product and imaging services to ensure the high level of compliance for products/services in all quality aspects
• Provide assistance in all internal and external audits (for example, ISO and suppliers)
• Identify, initiate and drive quality projects for continuous improvement of product/service
• Coordinates with other functions to develop business process and perform proactive risk management (risk identification, assessment, analysis and control)
• Assist in preparing and compiling dossier for regulatory submissions if required
• Other duties may be assigned as appropriate

Role Purpose:

To perform independently all aspects of Quality activities for the assigned area/discipline which include stage quality control and inspection, receiving inspection and material/equipment verification, reviewing and approving of tests and ensuring appropriate corrective and preventive actions are implemented address quality gaps/lapses. (The main disciplines are Structure, Piping, Painting, Electrical and Mechanical).

Independent Quality Control and Inspection Work - Performs stage QC and inspection work at site in line with the agreed inspection and test plan and as per applicable drawings and procedures. Also participates in multi-discipline mechanical completion/handover inspections as necessary.

Verifies and Approves Vendor Tests and Reports - Witnesses and approves tests (including applicable destructive and non-destructive tests), as well as Quality inspection and testing reports submitted by contractor/vendor to ensure adherance to quality requirements

Monitoring and Prevention of Incidents - Raises Observations and NCR reports and liaises with the Classification Certification Authority/Customer on acceptance of work and providing support in incident notification and investigation, as well as implementation of preventive measures.

Agility to Evolving Specifications - Adheres to change management procedure when technical/site queries are raised and agreed by relevant parties if any deviation to Specifications/approved procedures is required

Monitoring of the Delivery Process - Manages timely resolution of quality issues arising from each vendor to ensure the equipment/package arrives on site with zero / minimal carry-over work.

Raising Punch Lists - Witnesses and completes applicable A-ITR’s by verifying each line item, as well as raises punch-lists and clears rectification of punches as applicable in respective discipline, to ensure the delivery in full with adherence to quality requirements

Qualifications:

Structure – CSWIP 3.1/AWS or Equivalent.

Piping – CSWIP 3.1 /API 570 or Equivalent.

Painting – NACE level II or Equivalent.

Electrical – ATEX or Equivalent.

Mechanical- Certifications related to mechanical discipline, like API 510 preferred.

Well written english and spoken English. Addtional advantage if able to speak and write in Japanese.

Technical Competencies:

- Working knowledge of quality assurance, quality control, classification

- Degree or equivalent in Mechanical Engineering.

Responsibilities:

• Process vendor invoices for payments on a timely basis
• Follow up with business users for goods receipt
• Liaise with vendors for any discrepancies in vendor invoices
• Prepare invoices to customers as per the billing instructions provided by business users and GST requirements
• Liaise with customers for invoice issuance and disputes (if any)
• Preparing inter-company billing and withholding tax submission (if any)
• Support month-end closing activities
• Support audits, including financial year-end audit, internal controls audit, etc

Requirements:

• Diploma in Accountancy or its equivalent
• At least 3 years’ relevant experience in a similar role
• Proficient in SAP and Microsoft 365 applications including Excel
• Meticulous with high level of accuracy
• High learning agility and collaborative with good interpersonal communication skill

Responsibilities:

• Process vendor invoices for payments on a timely basis
• Liaise with vendors and business users for any discrepancies in vendor invoices
• Liaise with customers for timely collection of invoices
• Process payments, receipts and month-end closing entries
• Prepare inter-company billing
• Support cash flow forecast, GL, reporting and GST submissions when necessary
• Prepare balance sheet schedules and bank reconciliation reports
• Support audits, including financial year-end audit, internal controls audit, etc

Requirements:

• Diploma in Accountancy or its equivalent
• At least 3 years’ relevant experience in a similar role
• Proficient in SAP and Microsoft 365 applications including Excel
• Meticulous and high level of accuracy
• High learning agility and collaborative with good interpersonal communication skills

The Mainframe Systems Management Specialist is responsible for providing remote/onsite technical support and services for IBM z/OS and related Software.

In this role, you will apply Problem Determination/Problem Source Identification (PD/PSI) techniques in diagnosing and resolving complex technical problems for our clients/services teams. You will be collaborating with other worldwide support/development teams and organizations to ensure timely, accurate and seamless solution. Candidate must be able to work as a team and build up relationship across various teams worldwide. Candidate will also assist on pre-sales related activities such as requirement gathering, preparation of SOW and creation of new offerings. The candidate will be required to implement and maintain the solution built.


Requirement:
• Bachelor's Degree
• At least 10 years’ experience in z/OS and related Software


Required Technical Skills:

1) Experience in troubleshooting z/OS and related software
2) Experience in providing routine z/OS system maintenance related tasks
3) Experience to solution and implement z/OS related infrastructure:
- SMP/E
- RACF
- DFSMS
- z/OS version upgrade
- z/OS and storage related migration to new hardware

Additional/Optional Technical Skills:
1) Parallel Sysplex
2) MQ on z/OS
3) DB2 on z/OS
4) CICS
5) Omegamon
6) Storage related skills – DS8k, IBM VE, etc

Responsibilities

• Prepare QA/QC procedures, Project Quality Plan, Method Statement, checklist and inspection form with project team members
• Monitor daily site QA/QC activities, ensure that QA/QC procedures, Method Statement and Project Quality Plan is adhered by the project team members
• Conduct raw material inspection, site inspection, testing, post installation check out (PICO) and issue QA/QC inspection report
• Monitor and ensure all the tools and equipment are calibrated when it is due and update in Tools and Equipment List FY XXXX
• Investigate the cause of non-conformance with project team members and recommend corrective / preventive actions, if require to prevent recurrence
• Ensure that all audit findings on non-conformance findings / reports and punch lists are properly addressed and closed together with the client
• Ensure proper documentation and filing of QA/QC records
• Conduct internal quality audit based on project quality plan and client requirement
• Attend client QA/QC meeting
• Assist in preparation of Final Documentations for handover to clients

Qualifications and Work Experience

• Diploma in relevant engineering
• Accredited ISO 9001 internal auditor certificate is an advantage
• Good QA/QC knowledge on electrical, signal and communication inspection and testing
• Good knowledge on interpretation of electrical drawings
• Good interpersonal, analytical and problem-solving skill
• Able to work independently
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Job Description & Requirements

Overview:

In this role, you will be the expert in planning, implementing and ensuring compliance with ISO standards at all levels of the company. You will be required to maintain documentation, conduct internal training and audits pertaining to ISO standards adopted by the company. The ideal candidate should have a keen eye for detail, good written and communication skills and adopt a mindset of continuous improvement.

Responsibilities include:

• Assist in implementation of ISO and Halal standards (ISO 9001, ISO 22000)

• Plan and conduct bi-annual internal ISO audits

• Ensuring compliance and preparation for external audits

• Assist in and conduct in-house training of staff (e.g. personal hygiene and food safety, workplace safety, fire drill briefing and new employee onboarding)

• Conduct daily audit on personal hygiene, food quality, food hygiene and employee safety at central kitchen (including vehicles)

• Conduct personal hygiene, food quality, food hygiene and employee safety audit at all outlets (island-wide, transportation provided)

• Assist in product development projects (E.g. packaging materials, raw ingredients, processing equipment and etc.)

• Assist and develop SOPs and checklists for central kitchen and outlet

• Assist in application or renewal of food shop licences and Halal certification

• Any other ad-hoc duties as and when assigned by Management

Minimum qualifications

• Bachelor degree in Food Science, Food Technology, Culinary Science, Quality Assurance or related field

• Excellent command of the English language (written and spoken)

• Basic knowledge in FSMS, HACCP, QMS and Halal Certification

• Preferably 2 years working experience in QA or related field in F&B industry

Requirements

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly

Familiar with usage of commonly-used QC testing / measuring instrument, CMM, Measuring Equipment , GD&T, short for Geometric Dimensioning and Tolerancing Capable of using measuring instruments - Micrometre, Bore Gauge, Profile Projector etc.

· Organised, methodical, meticulous, pro-active

· Visual Inspection, hardness testing

· Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

· Responsible, team player, able to communicate and integrate

· Ad hoc duties may be assigned

· Perform product inspections, in-process inspections, and Final inspections prior to delivery

· Prepare QC reports

· Communicate in-house and with vendors and products Quality Incoming and outgoing control, and follow up to ensure rectification

· Knowledge of ISO Standard

This is an 8-month contract role based in Singapore.

RESPONSIBILITIES

• Review and process incoming reports of alleged legal rights infringement during the APAC time zone. Key metrics include SLAs, quality, accuracy, and escalation rates;
• Proactively deliver insights from data and trends seen in the queues, and suggest improvements;
• Specifically, the scope of work includes:

1. Content review:Responsible for reviewing and analyzing user-submitted reports of intellectual property infringement on the social media Family of Apps. This may involve assessing the validity of the report, determining whether the content violates social media policies or applicable laws, and taking appropriate action such as removing the content or disabling the account.
2. Correspondence management: Manage correspondence with users who have submitted reports of intellectual property infringement, as well as with rights holders and their legal representatives. This may involve providing updates on the status of reports, requesting additional information, and communicating decisions regarding content removal or account disablement.
3. Data entry and record keeping: Responsible for accurately entering data into the systems and maintaining detailed records of all actions taken in relation to reports of intellectual property infringement. This may involve using specialized software or tools to track and manage reports, as well as generating reports and analytics as needed.
4. Policy and legal compliance: Stay up-to-date with relevant laws and regulations related to intellectual property, as well as the social media's internal policies and guidelines. They will be responsible for ensuring that all actions taken in relation to reports of intellectual property infringement are compliant with these requirements.
5. Training and development: Participate in ongoing training and development programs to improve their skills and knowledge in the area of intellectual property operations. This may involve attending workshops, webinars, or other training sessions, as well as completing online courses or certifications.

MINIMUM QUALIFICATIONS

• Bachelor's degree and/or masters or equivalent experience;
• 1+ years of professional experience, preferably with a background in trust & safety / risk management operations (previous legal or Intellectual property experience preferred);
• Strong critical thinking and creative problem solving skills;
• Passionate about helping people and maintaining user trust in social media platform;
• Interested in the intersection of legal guidance, policy and free speech on the Internet;
• Intellectually curious, self-motivated and scrappy;
• Excellent communication skills with strong attention to detail;
• Able to act independently across competing priorities and exercise impeccable judgment;
• Able to thrive in a constantly changing environment.

UEN: 199700895N

Job Position Summary

Reporting to the General Manager, the main responsibility of the quality assistant is to facilitate the administrative process of their respective departments by providing administrative support and documentation of information, adhering to SOPs

Key Roles and Responsibilities

Conduct checks on FML vessels for audit risk/adequacy of navigation/security infrastructure

• Responsible for reporting on areas of audit risk/adequacy of navigation/security infrastructure

• Collaborate with vessel crew to conduct checks on areas of audit risk/adequacy of navigation/security infrastructure as assigned by Head, Operational Excellence/Head, Compliance and Vessel Audit/Head Navigation and Environmental Compliance

• Present findings from checks to Head, Operational Excellence/Head, Compliance and Vessel Audit/Head Navigation and Environmental Compliance to inform business decisions

Maintain proper documentation and storage of information

• Responsible for the proper documentation and storage of information within the department

• Document information as directed by Head, Operational Excellence/Head, Compliance and Vessel Audit/Head Navigation and Environmental Compliance to ensure proper governance and recording of important information

• Maintain and store of all important physical or e-documents within the department in an organized manner

Execute continuous improvement initiatives within the department

• Responsible for executing continuous improvement initiatives within the department

• Collaborate with Head, Vetting & Performance/Head, Investigation and employees within the department to identify improvements that can be made to policies, processes or technological infrastructure.

• Execute continuous improvement initiatives within the department in accordance to developed plans

• Provide regular updates on progress of continuous improvement initiatives, as well as adherence to timeline and budget to Head, Vetting & Performance/Head, Investigation

Day-to-day operations

• Responsible for the provision of administrative support to the department

• Respond to queries or requests for administrative support within the department in a swift manner, in accordance to developed SOPs

Relationship

Internal:

· Primarily maintains relationships with Head, Operational Excellence/Head, Compliance and Vessel Audit/Head Navigation and Environmental Compliance and colleagues

· Collaborates with Head, Operational Excellence/Head, Compliance and Vessel Audit/Head Navigation and Environmental Compliance and colleagues to ensure administrative support is provided to the departments

Job Experience, Functional Knowledge and Qualifications

• Min 3 years work experience in the Maritime Industry

• Strong understanding of ship chartering operations

• Degree in Maritime or relevant field

Competencies

Level One Competencies

Effective decision-making

· Analysis & Problem Solving

Interacting with others

· Collaboration, inclusion & teamwork

· Listening and communicating

Driving high quality

· Customer focus

· Planning & organizing

· Initiative

· Accountability

Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Job Description

Responsibilities:

• To support and manage all activities of Specialist Clinics assigned and ensure optimal operational efficiency of processes and services provided
• To work in close collaboration with various stakeholders to deliver to deliver cost effective, efficient and quality patient care in alignment with the strategic objectives of the Hospital
• Update and review department procedures and clinic work processes to ensure smooth operations
• Manage daily manpower deployment for the team.
• Assist superiors with monthly submission of reports and other relevant statistics
• Take on projects assigned and any other duties required from time to time

Requirements:

• Degree in any relevant discipline
• Experience in project management and supervision will be an advantage
• Candidates with no prior experience are welcome to apply
• Good interpersonal & communication skills
• Proficient in Microsoft Office applications
• Meticulous and have good interpersonal and communication skills.
• Able to multi-task and work in fast paced environment
• Able to work independently with minimal supervision
• Pleasant personality, a good team player and able to collaborate and cooperate with various stakeholder
• Must be fully vaccinated with COVID-19 vaccinations

Working Schedule (Office hours):

• Mon – Thu: 8.30am – 6pm
• Fri: 8.30am – 5.30pm

If you are driven, compassionate and ready to take on this challenging yet rewarding role, we invite you to apply and be part of our dedicated team.

Only shortlisted candidates will be notified.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Bachelor's Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Technical Product Management

• Good knowledge in FC/AFC process. (FCCSP, FCBGA, Bridge Die Attach)
• Provides support for AFC model introduction (launching, demo, Semi shows)
• Scouts and reports new product ideas and innovation with the goal to enhance the product and service portfolio.
• Conducts feasibility studies and sample build for new business opportunity.
• Engages in R&D projects to define target requirement and buy off the end-result.
• Builds-up strong technical know-how on product / problem solving via structured knowledge transfer between the Product Line, the R&D team, and the different regional support centers.

Pre- & After Sales Support

• Conducts evaluations, benchmarks, and demos.
• Support Sales and CPMs during Pre-Sales activities
• Establishes good customer relationship on technical level with all key accounts.
• Provides Technical Info and Updates to CPMs and Sales

Technical Support, 2nd Level support

• Coordinates and provides technical solutions / problems solving on customer issues in collaboration with Field Service Engineer in Asia (2nd level support)
• Investigates issues at customer site and supports Engineering team (Software & Hardware) for fast and short time to solution.

Know How Transfer

• Troubleshoots and maintains demo equipment if necessary.
• Conducts training on existing and future FC platforms to FSE’s and customers.
• Supports Documentation and Manual writing activities

Education

• Diploma or degree in Mechanical-Electrical or Mechatronic Engineering.
• Bonus to have experience in automation programming and motion control.

Work experience

• Minimum 5 years of experience in a complex technical environment or 3 years in Product Support environment with customer engagement.
• Experience within semiconductor backend industry
• Bonus to have experience in handling Datacon 8800.

Expertise and methodology

• Good PC, MS-Office knowledge
• Very good command of English (spoken & written)
• Chinese language desirable

Other requirement criteria

• Very strong analytical skills
• Excellent communication skills
• High level of assertiveness
• High degree of flexibility required.
• Good behavior in customer relations
• MS-Office Intercultural understanding
• Travel readiness up to 50%

• Position: Content & Communication Specialist (CAREER ADVANCEMENT/GOOD COMPANY/GOOD BOSS/GOOD WORKING ENVIRONMENT)
• Location: 1 min walk from Bras Basah MRT station
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $5,200 + Performance Bonus + Travel Allowance + 14 Days Annual Leave + Medical Benefits and Annual Check-up + Online Learning Portal for self-development + WFH Opportunities
• Duration: 1 Year Contract (RENEWABLE/CONVERTIBLE TO PERMANENT)
• Industry: Digital Media Marketing
• Career Advancement: YES

Responsibilities:

• To work closely with client servicing teams in creating engaging content.
• Creation, Curation, Planning and Research to develop content strategies that connect business and users in the B2B environment

Requirements:

• Minimum Diploma in Marketing or Mass Communication
• Minimum 2 years of experience in B2B Digital Marketing and Communication
• Proficient in creating EDMs using Adobe Design software (Illustrator, Indesign or Photoshop)
• Proficient in video editing software (Premier Pro, After Effects)
• Proficient in Storyboarding

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title: Quality Assurance (QA) Analyst

As a Quality Assurance (QA) Analyst, you will play a crucial role in the software development life cycle by thoroughly testing and validating software applications to ensure they meet the highest quality standards. Your attention to detail, analytical mindset, and passion for delivering flawless software will contribute to the success of our projects.

Key Responsibilities:

Test Planning:

• Collaborate with cross-functional teams to understand project requirements and specifications.
• Develop comprehensive test plans and test cases based on project documentation.
• Develop and track test metrics

Manual Testing:

• Execute manual testing procedures to identify software defects and inconsistencies.
• Conduct functional, regression, and user acceptance testing.
• Defect Reporting:
• Document and prioritize identified defects, working closely with the development team to ensure timely resolution.
• Provide clear and detailed bug reports.

Test Documentation:

• Maintain accurate and up-to-date test documentation, including test cases, test scripts, and test results.
• Contribute to the creation and maintenance of testing standards and best practices.

Collaboration:

• Work closely with developers, product managers, and other stakeholders to ensure effective communication and understanding of project requirements.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• 3 to 5 years of experience in manual software testing.
• Experience in Agile, software development life cycle (SDLC) and testing methodologies.
• Proficiency in creating detailed, comprehensive, and well-structured test plans and test cases.
• Excellent analytical and problem-solving skills.
• Strong communication skills with the ability to articulate testing processes and findings.
• SQL & data analytics skills are essential
• Able to write/execute queries for Mongo and MySQL Databases

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our QA Analyst, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!