Service Delivery Manager

We are seeking an experienced Service Delivery Manager with over 10 years of relevant experience and a strong background in ITIL (Information Technology Infrastructure Library) practices. The successful candidate will be responsible for ensuring the efficient and effective delivery of IT services to meet customer expectations, drive continuous improvement, and maintain a high level of customer satisfaction.

Key Responsibilities:

• Service Delivery: Lead and oversee the delivery of IT services, ensuring they meet agreed-upon service level agreements (SLAs) and KPIs.
• Client Relationship Management: Build and maintain strong relationships with clients and stakeholders, acting as the main point of contact for service-related matters.
• ITIL Implementation: Apply ITIL best practices to establish and maintain effective IT service management processes, including incident management, problem management, change management, and service level management.
• Team Leadership: Manage and mentor a team of service delivery professionals, providing guidance, coaching, and performance feedback.
• Continuous Improvement: Identify opportunities for process improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness.
• Escalation Management: Handle and resolve escalated service issues and incidents, ensuring timely and effective resolutions.
• Resource Management: Efficiently allocate resources, both human and technological, to meet service delivery demands while staying within budgetary constraints.
• Performance Monitoring: Monitor and analyze service performance metrics, proactively identifying areas for improvement and taking corrective actions as needed.
• Quality Assurance: Implement quality control measures to maintain high standards of service delivery and customer satisfaction.
• Vendor Management: Manage relationships with external vendors and service providers to ensure they meet contractual obligations and provide high-quality services.
• Risk Management: Identify and mitigate risks related to service delivery and develop contingency plans to ensure business continuity.
• Reporting: Generate regular reports on service delivery performance, customer feedback, and key metrics to present to senior management.

Qualifications:

• Bachelor's degree in a related field (e.g., Business Administration, Information Technology).
• ITIL certification is required.
• Minimum of 10 years of experience in service delivery management, with a focus on IT services.
• Strong leadership skills with the ability to lead and motivate cross-functional teams.
• Exceptional communication and interpersonal skills, with a customer-centric approach.
• Proven experience in process optimization and continuous improvement.
• Knowledge of industry best practices and emerging trends in IT service delivery.
• Ability to work under pressure and adapt to changing priorities.
• Project management experience is a plus.

Company Reg No.: 201131609D | License No.: 11C4684 | Bindu Suryaprakash

Responsibilities:

Work with Chief Corporate Officer and the team to manage the company’s Corporate Communications, Branding, Marketing and Investor Relations functions, including, but not limited to the following:

• Formulate internal and external communications strategies, develop relevant communications materials including press releases, presentations, websites and corporate collaterals, and manage both traditional and digital communication channels.
• Build long-term relationships with key stakeholders, strategic partners, investment community and the media.
• Brand guardian to promote the Company’s image and support regional teams in communications, marketing events and project launches.
• Plan, organise and execute large-scale corporate events, and drive corporate-level corporate social responsibility engagements and campaigns
• Assist in special projects when required.
• Any other duties assigned.

Requirements:

• Degree holder, preferably in Mass Communications/Literary Arts/ New Media/Marketing or equivalent.
• At least 6 years of relevant working experience in dealing with corporate communications and media.
• Exceptional communication, writing, copywriting and editing skills with strong critical thinking skills.
• Strong command of English
• IT Savvy, in-tune with digital economy and familiar with managing digital public relations platforms.
• Proficiency in Microsoft PowerPoint and Adobe Illustrator and Photoshop (photo and video editing skills are an asset).
• Outstanding event organisation and planning skills.
• Good artistic flair and familiar with executing Corporate Identity, Advertisements and Corporate Collaterals.
• A team player who is mature, meticulous, dedicated, enjoy challenges and able to multi-task.

The Role

• My Client is a leading Insurance Firm and we are looking for a Compliance professional to join the team in Singapore. This is a new headcount due to their expansion plans in Asia, and you will be given the exposure across the Compliance function with proven leaders in the industry.

Responsibilities:

• Work with the sales team to ensure Compliance and mitigate Fraud and Operational Risk
• Identity Compliance gaps and implement framework to mitigate gaps and risks.
• Report key findings related to Sales Compliance, Fraud, and Operational Risk
• Any other adhoc Compliance duties across the Group level
• Maintain and build a Compliance culture in the firm

You must:

• A bachelors degree in a reputable university
• 10 years of experience in a Compliance role – Insurance industry preferred
• Strong Sales Compliance or Operational Audit experience
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

Interested parties please get in touch with Weiyun via [email protected] for a confidential discussion.

Reg No.: R1985201

BeathChapman (Pte. Ltd.)

Licence No.: 16S8112

Responsibilities

· Monitor works towards contract obligations; check schedule and all milestones compliance.

· Develop a pragmatic approach based on contractual analysis of project, to protect on a daily basis of CRFG interests towards customer, partners and, in liaison with sourcing, subcontractors and suppliers.

· Establish and implement project specific commercial procedures, particularly regarding to correspondences, notifications, notices, insurances, warranties and variation requests/orders and claims preparation files. Ensure a reliable filing and easy access of the correspondence from, and to, the customers/partners/subcontractors and suppliers.

· He/she shall be a member of Project Management Core Team and shall be able to provide necessary contractual advices/guidance to the Project Team.

· Liaise with different stakeholders/departments such as Planning, Design, QA/QC, External Legal Advisors, Project Control, Finances, etc in managing and resolving all contractual issues.

· Log and notice facts to customer/subcontractors and suppliers, prepare and manage all elements and materials negotiation of claims and counterclaims.

· Anticipate events and risks; propose various counter-strategies and commercial solutions to keep the situation under control.

· Monitor customer/partners/subcontractors and supplier’s requests to detect variation/change orders to be proposed.

· Management of customer/partners/subcontractors and suppliers Variation Requests/Orders:

· ➢ Follow up the VR/VO list.

· ➢ Prepare commercial offer.

· ➢ Prepare associated contractual letters for the PM approval.

· Manage correspondence by analysing for the Project Manager all incoming correspondence and preparing and reviewing all incoming/outgoing contractual correspondence.

· Provide and prepare periodic report to Project Manager a monthly project contractual activity report and when relevant, alert or flash email.

· Liaise with Sourcing Team to ensure that terms and conditions are timely and wisely transferred to subcontractors and suppliers.

· Manage insurance and warranty matters.

· Provide at any times, on Project Manager demand, a reliable and understandable contractual and commercial analysis of the project.

· Attend all monthly progress meetings with Project Management Teams.

· Monitor subcontractors and suppliers’ performance and progress payment.

· Setting KPI for the QS department.

· Checking and monitoring of the works progress and performance of the QS department.

· To mentor and provide advice and guidance to the QS department.

Qualifications:

· Minimum 5 years of experience in Construction / Railway Trackwork industry for major LTA projects.

· Possess a recognised Bachelor Degree in Civil / Mechanical / Railway Engineering / QS.

· Experienced in Project Claims is an advantage.

Resposibilities:

• To maintain and handle minor enhancement projects as well as pre-contract & post-contract administrative tasks for term contracts.
• Must closely collaborate with QS to oversee and control QS performance.
• Management of contracts: creating, vetting, and examining contracts.
• Take the initiative and lead the contract management task.

Requirements:

• Knowledeable about structural steel, architectural aluminum, stainless steel, and metal work for condo and HDB projects.
• Requires a minimum of 5 years of relevant work experience.
• Experience in Construction is advantage.

For interested applicants, kindly send your resume in Word/PDF format including the following:

1.Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

The ideal candidate will be responsible for building out our sales and marketing strategy, sales forecasting reports, and sales pipeline. You will then monitor our sales performance with the goal of expanding our company's market share. Your collaborative nature and will help you succeed when coordinating with external distributors and internal sales and marketing teams.

Responsibilities

• Be involved in the development and implementation of sales and marketing projects together with associated activities for catching potential new customers’ attention
• Provide HRS with thorough research and analysis of the local business competition
• Involvement in the development of HRS market research and sales strategy
• Acquire customer leads using all available methods: phone, participation in exhibitions, events, presentations
• Meet sales goals in accordance with the company targets
• Maintain regular contact with customers and partners of HRS
• Organise sales and marketing events for customers
• Be HRS representative for all HRS corporate interests and its Brand when liaising with customers

Qualifications

• A minimum of 2 years’ experience in the hospitality industry is essential. It includes time spent in at least one of the following positions: Front Office Manager, Front Office Supervisor, Sales Manager and S&M Director
• Experienced user of Hotel Systems and F&B Systems • Ability to travel nationally and internationally
• Business results oriented
• Be pro-active and have a positive ‘can-do’ attitude
• Show a professional work ethic together with a sense of responsibility
• Display excellent communication and entrepreneurial skills
• Show a drive and passion for improving sales
• Maintain a hunger to learn and succeed • Be able to open doors and close deals

Our office is located at Funan, Wework co working space.

WE OFFER:

• International company, enthusiastic environment;
• Motivating remuneration package;
• Competitive annual bonus scheme;
• Wide possibilities for training and professional growth.

Job Description & Requirements

We are currently hiring a Preconstruction Manager who will play a crucial role within the data centre space. The role will involve overseeing the project lifecycle, ensuring projects are delivered within scope, timeline, cost, and quality standards. The position also entails providing project updates, reports, and communication following program standards, as well as leading quality assurance efforts and coordinating stakeholder meetings.

Responsibilities:

• Overseeing the entire project lifecycle to ensure the delivery of the project within the agreed-upon scope, timeline, cost, and quality standards, prioritizing safety and minimizing unintended impacts on operations.
• Verifying the compliance of all contractor submissions, encompassing technical and commercial proposals, drawings, documents, method statements, risk assessments, and work notification documents, with Google's internal processes, policies, standards, and, where applicable, AHJ requirements.
• Enforcing adherence to site security, safety, and other relevant policies by both the project team and contractors.
• Guiding and overseeing the procurement process in alignment with internal standards and guidelines.
• Adhering to all project workflows and processes established by Google for project delivery.
• Providing project updates, reports, and communications according to Marcus program cadence and standards.
• Conducting quality assurance/quality control and monitoring construction, along with reporting on progress.
• Coordinating stakeholder meetings and weekly construction meetings.
• Managing vendor work notification and security access coordination.
• Initiating access tickets and escorting vendors' workmen to server floors, if required by security.
• Timely escalation of issues to the designated Google Point of Contact (POC).
• Efficiently managing the project intake process within the agreed-upon timeline.
• Updating the risk log and documenting lessons learned at each stage of the projects.
• Following up on and coordinating the resolution of Yawn defects and warranty defects.

Deliverables

Program Planning:

• Develop an annual program plan.
• Provide quarterly project forecasts.
• Implement a three-week lookahead plan.
• Deliver progress updates according to the established cadence.
• Project Initiation:
• Require the project scoping/deliverables document to be signed by the requestor and DCS.
• Establish a comprehensive project charter with necessary approvals within the agreed-upon schedule.
• Update workflow, bug, schedule, risk log, and lesson learned log.
• Project Planning:
• Develop a Project Management plan in accordance with the project manual, PCG, and GPO.
• Issue a tender recommendation report.
• Create a workflow for work order/contract and review vendor submissions.
• Update workflow, bug, schedule, risk log, and lesson learned log.
• Achieve project delivery aligned with the B1 schedule: P0/P1/Global Program/Time sensitive - 95%; P2/P3 - 80%.

Project Execution:

• Execute the project according to the plan, ensuring:

a. Safety compliance of 100% as per site guidelines.

b. Quality control with COPQ less than 5% of the project cost.

c. Schedule adherence: P0/P1/Global Program/Time sensitive - 95%; P2/P3 - 80%.

d. Cost control within 95% - 105% of the target.

• Update botg, workflow, bug, schedule, risk log, lesson learned log, and change log.
• Comply with safety management plan, BCP, and AHJ requirements for safety documents.

Project Closeout:

• Complete the closeout of project documents.
• Finalize the closure of accounts.
• Provide training for the operation team.
• Update botg, workflow, bug, schedule, risk log, lesson learned, change log.

Requirements:

• Possession of a Bachelor's degree in Engineering with a focus on Electrical, Mechanical, or Civil disciplines.
• 2.5 years of experience in project management within a data center or other critical environment, including a minimum of 3 years specifically managing brownfield projects.
• 5 years of experience leading dynamic technical teams engaged in project management, engineering, and construction activities for data centers or mission-critical facilities.
• 5-year background in handling electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure within various projects.
• Familiarity with Singapore safety requirements and adept at implementing industrial safety management best practices.
• Proficient operational knowledge of data center equipment and environments, encompassing electrical switchgear, generators, chillers, cooling towers, air handling units, controls, security monitoring systems, and fire safety systems. Additionally, possesses an understanding of startup and commissioning processes.
• Proven experience in effectively managing vendor relationships and a comprehensive understanding of standard practices in the design and construction industry. Well-versed in fast-track design-build processes, associated documents, procurement, and contracts.
• Accomplished in requirements gathering, resource organization, task prioritization, scheduling, and successfully achieving objectives within predefined goals.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Sarah Siaw / 540570

EA Registration No.: R22108392, Sarah Siaw Hui Xia

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

We are seeking an Assistant Manager, Human Resources, to join a leading company in the oil and gas industry. The primary responsibilities include handling talent management, learning and development, and employee engagement.

Key Responsibilities:

• Develop and implement effective talent acquisition strategies to attract, assess, and hire top-tier candidates
• Manage end-to-end recruitment processes, including job postings, candidate sourcing, screening, interviewing, and selection
• Design and oversee comprehensive onboarding programs to ensure a smooth transition for new hires
• Develop and implement employee engagement initiatives to foster a positive and inclusive workplace culture
• Conduct annual employee pulse surveys and feedback sessions to gauge employee satisfaction, identify areas for improvement, and implement action plans accordingly
• Collaborate with department heads to identify training needs and design relevant learning and development programs
• Implement and oversee performance management processes, including goal setting, performance reviews, and feedback mechanisms
• Work closely with leadership to identify key positions and develop succession plans to ensure a pipeline of talent for critical roles

Job Requirements:

• Bachelor's degree in Human Resources or related field with minimum 8 years of HR experience
• Working experience with Oil & Gas companies is preferred
• Knowledge of applicable labour laws and regulations.
• Strong interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Exceptional organizational and multitasking abilities.

How to apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to YAN JIANKAI (EA Personnel Reg. No. R22104741, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now”or contact James at 9150 3922 or email [email protected] for a confidential discussion.

Finance

· Group financial reporting and analysis

· Prepare monthly Group consolidation and quarterly SGX reporting

· Prepare board slides and board papers

· Monitor cash balances and cashflow forecast

· Able to prepare full set of accounts at company level

· Maintain relationships with external/internal auditors, consultants, bankers and advisors

· Assist in financial planning and budgeting

· Assist in annual tax return and other tax matters

· Assist in the evaluation and due diligence of potential acquisitions, leases, management contracts and franchise agreements of hotels

Risk management

· Develop and maintain reliable internal control systems

· Ensure compliance with all legal and regulatory requirements

· Maintain appropriate insurance coverage

Requirements:

· Degree-qualified or CA/CPA with 3-5 years of relevant experience in Singapore listed companies

· Experience in hospitality industry is preferred

· Able to work independently

· Rigorous commitment to accuracy and detail

· Proficiency in Microsoft office applications

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Senior Purchasing Officer / Assistant Purchasing Manager with Conrad Hotels & Resorts assists in ensuring that all Food & Beverage purchases meet the requirements of the Hotel in terms of availability, quantity, quality and price.

What will I be doing?

As a Senior Purchasing Officer / Assistant Purchasing Manager, you ensure proper and effective communication channels are in place so that the Purchasing Department can accurately stock goods and other equipment for the hotel. You will assist the Purchasing Department in its efforts to manage the purchase of all Food & Beverage goods and equipment that the hotel requires. Specifically, a Senior Purchasing Officer / Assistant Purchasing Manager will perform the following tasks to the highest standards:

• Assist the Cluster Director of Purchasing in purchasing the right goods and materials at the right price, at the required quality, and in the right volume to ensure a cost-effective approach to purchasing within the hotel.
• Work with internal and external customers to ensure smooth lines of communication so that all requirements are met effectively.
• Prepare orders in line with business requirements.
• Work closely with the Department Heads to ensure effective stock control.
• Work closely with the Chefs, Director of Food & Beverage and other operations department to purchase the highest quality products while constantly searching for most competitive price.
• Handle daily routine purchasing functions and ensure that goods and services are ordered as specified and that they are procured at the right price, quality and made available or delivered to the hotel at the specified delivery dates.
• Assist in the expeditious processing of market lists including beverage orders and purchase requisitions received from the Food & Beverage departments and in obtaining pricing and quotes from suppliers/vendors.
• Assist in negotiating with representatives of suppliers/vendors for key items of product lines and determine that quality and prices of merchandises are competitive, in consultation with the Cluster Director of Purchasing.
• Maintain and Issuance of beverage stock including month end inventory
• Assist in providing high level of system assistance to each department and work closely with the Department Heads in surveying the market for quality and best prices. Keep the Cluster Director of Purchasing updated with developments and progress at all times.
• Ensure all local and corporate policies, rules, internal controls and procedures and safeguards as they relate to the Purchasing Department are complied with.
• Perform duties and projects that may be assigned by the Cluster Director of Purchasing from time to time.

What are we looking for?

A Senior Purchasing Officer / Assistant Purchasing Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A passion for organization and accuracy in all aspects of work
• A passion for building strong relationships with internal and external customers
• Excellent communication skills
• Proficient in both English and Mandarin to meet business needs.
• Proficiency with computers and computer programs, including Microsoft programs
• Possess system skills in Check SCM, preferred
• Well versed in Food & Beverage products knowledge
• At least 4-5 years procurement experience in Hotel industry, preferred
• Flexible in relation to work hours, especially at month end and during stock take.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

• Prepare and revise Method Statements for operational tasks and activities
• Allocate manpower and resources necessary for daily works
• Programme scheduling and Engineering Work Requests application to SMRT
• Prepare and submit relevant construction permits to authorities for approval
• Site survey during design stage and verification of plot area and measurements
• Manage delivery of office materials and containers
• Coordination with various contractors for supply and construction
• Plan equipment lists for replacement team by reviewing site survey data
• Check and prepare equipment for daily use by operational teams
• Plan and execute delivery of 3rd rails and associated components from Depot to Main Line utilizing a flat and well wagon with Locomotives
• Coordinate of interface activities between coring and delivery teams
• Maintain inventory of Plant, Tools & Equipment
• Coordinate activities for transportation of equipment/materials between (and within) depots and work sites
• Supervise sleeper/bearer replacement works with Site Superintendent including hand tamping ballast after each shift

Requirements

• Min Degree in Civil Engineering
• Min of 5 years Site Construction management experience
• Railway/Trackwork project experience is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites

Qualifications - External

Must Haves

• Bachelors Degree required
• Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience

The Business Development Manager assumes the responsibility of leading the organisation's business development strategies by prospecting new buyers and sellers, expanding current business portfolio, and identifying new business ventures both locally and regionally. He/She is expected to maintain extensive knowledge of current market conditions to identify and develop the organisation's propositions and differentiators. The Business Development Manager also collaborates with regional teams to stay informed with the latest geographical trends. In addition, he maintains relationships with existing and new buyers and sellers, and manages a diverse group of stakeholders. He is a highly-driven individual whom possesses great attention to detail and is able to address complex problems in a dynamic business environment.

A) Enhance current business portfolio

- Collaborate with internal stakeholders to assess gaps and opportunities in business performance and current portfolio.

- Assess gaps and opportunities based on stakeholder feedback across functional tracks to optimise business processes.

- Develop implementation plans and knowledge transfer activities to integrate new technologies into business processes.

- Develop demand creation strategies and new product service offerings to meet market demands.

- Build relationships with industry players and expand business network to support partnership strategies.

B) Explore new business opportunities

- Leverage business network and facilitate knowledge sharing sessions to identify new business opportunities.

- Obtain insights from business network on developments in product offerings and production, including technological and process enhancements.

- Develop new business venture proposals based on an evaluation of market demand and strategic fit.

- Review cost-benefit analysis, risk assessment and financial modelling of new business ventures to inform business development decisions.

- Review due diligence reports and regulatory restrictions on new business ventures.

- Engage with identified business partners, suppliers and vendors to realise new.

C) Develop business development strategies

- Develop business development plans in alignment with business development strategies.

- Develop business reports on potential revenue streams, enhanced product offerings and new business ventures to inform business development strategies.

- Assess feasibility of business development pursuits with internal and/or regional stakeholders through engagement sessions.

- Review targets and Key Performance Indicators (KPIs) across teams and integrate into implementation plans.

- Facilitate internal stakeholder engagement sessions to support implementation plans for new portfolio adoption.

D) Drive collaboration of human resource, technology, finance and continuous improvement initiatives

- Propose department’s financial budget for management approval.

- Develop corporate governance measures.

- Provide on-the-job training and performance evaluation to subordinates.

- Implement department’s recruitment and retention efforts.

- Evaluate latest technology trends that can be leveraged to improve productivity and innovation.

- Evaluate how workplace technology approach can be revised based on feedback.

- Review outcomes using available records and information to determine effectiveness of work processes and procedures.

- Review work processes improvement solutions to determine effectiveness.

Responsibilities:

• Leading a team of warehouse personnel on day-to-day warehouse operations
• Develop and manage company operational policies, standards and procedures within warehouse
• Coordinate business strategies across various business activities
• Ensure compliance of the company standards and policies
• Develop and implement plans for mitigating risk
• Overseeing workplace safety issues and ensure company follow respective regulations and standards
• Oversee transportation management and inventory distribution operations
• Ensure customers’ orders able to shipped out and arrived on time to maintain customer satisfaction
• Develop and implement warehouse improvement system and solutions for better productivity and efficiency
• Create and execute cost savings plans
• Ad hoc duties as assigned

Requirements:

• Degree in Supply Chain Management/ Logistics or equivalent
• At least 5 - 8 years of warehouse/ logistics operation experience, with supervisory experience
• Prior experience and knowledge in using WMS and SAP will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Reconciliation of Profit and Loss statements (P/L)
• Prepare Risk reporting and position reporting
• Conduct assessments to define and analyze possible risks
• Evaluate the gravity of each risk by considering its consequences
• Audit processes and procedures
• Develop risk management controls and systems
• Design processes to eliminate or mitigate potential risks
• Create contingency plans to manage crises
• Evaluate existing policies and procedures to find weaknesses
• Prepare reports and present recommendations
• Help implement solutions and plans
• Ensure risk exposures of the company is within stipulated limits
• Work closely with other business stakeholders

Requirements

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 5-8 years of relevant risk or credit risk control experience
• Professional Risk Manager (PRM) certification is a plus

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Brief Summary:

• Basic $3800 - $4200 (Depends on experience)
• Mon - Fri; 9.00am to 6.00pm
• Working location: Lower Delta Road
• Permanent role

Job Responsibilities:

1. Lead and motivate a small customer services team.
2. Handle customer issues and complaints.
3. Collaborate with suppliers and vendors, including key carriers, to enhance services.
4. Drive top-line growth through retention, penetration efforts, and business development.
5. Regularly review and optimize business processes and customers' SOP.
6. Review service experience, discuss improvements, and build relationships for business growth.
7. Audit responsibilities for filing and updating customers' and suppliers' records in iFMS.

Job Requirements:

• Min. general degree or professional diploma in business / sales & marketing / logistics.
• Min. 1-2 years of relevant experience leading a team in the logistics industry.
• Proficient in Portnet is an advantage.
• Pass Singapore Customs Declaration Test is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Responsibilities:

• Assist in the organization, filing, merging, and conversion of hardcopy documents into our electronic system.
• Perform data entry and various general administrative tasks to support day-to-day operations.
• Handle email correspondence and respond to phone calls professionally and promptly.

Requirements:

• A minimum of 1 year relevant experience in administrative roles.
• Proficiency in both Mandarin and English is required, as there is a need to communicate with bilingual associates effectively.
• Monday to Friday / 8:30 am to 5:30 pm

EA License No: 23C1703

EA Personnel No: R1762582

EA Personnel Name: Wong Choo Sian

Responsibilities:

• Handle commercial sales operation, both local and regional sales.
• Manage daily operations of the sales division.
• Provide leadership to the sales team and ensure to achieve company sales objective.
• Overseeing distribution and replenishment of inventory level, for regional and local basis in order to fulfill customers’ orders.
• Maintain good customer service and satisfaction level at all time, even after sales service.
• Conduct sales & competitor analysis to ensure to stay on market trend.
• Work with management on monthly sales update and inventory level.
• Ad hoc duties as assigned.

Requirements:

• Bachelor in Business Administration/ Sales & Marketing or equivalent.
• At least 4 - 6 years of sales experience in sales, preferably from retail/ fashion retail industry.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

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Night Shift Assistant Operations Manager

Occupation: FOOD SERVICES OPERATIONS MANAGER

Job Description & Requirements

Job Highlights

Great Career Advancement Opportunities
Fast-Paced, with Rapid Growth
Profit Sharing

Job Description

Takagi Ramen is a growing FnB chain with 11 outlets currently and a clear vision to become a market leader in Singapore for affordable Japanese Ramen.As a growing company, our work is demanding but for the right candidates, there is rapid career and income growth opportunities.JOB SCOPE (Primary)Conduct QC on food quality, hygiene, shop outlook and adherence to SOPs, inclusive of staff training at outlets.
Cover Ad-hoc Operational Duties such as liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Open new outlets from start to finish according to the company’s expansion plans.
Identify any operational issues, propose systematic solutions and execute approved improvements.
Plan, propose and execute measurable, replicable solutions to improve food consistency, quality and service standards.
Improve Company's Complaints/Compliment (CC) ratio
Work with the management to identify operational inefficiencies to reduce cost and improve profitability.
JOB SCOPE (Secondary)Work with HR department to counsel staff to improve performance, morale and retention.
Oversee scheduling to ensure effective staff allocation including working in the outlets in cases of staff shortages which threaten operational smoothness.
Assist in other Ad-Hoc operational duties including but not limited to liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Ensure logistics team maintains proper stock levels, including efficient delivery of stock from warehouse to outlets.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Conduct CCTV Compliance Checks and investigate breaches.
Develop and Implement New Menus
WORKING HOURS:6 days a week, 10 hours a day.(Weekly schedule subject to change as per operational requirements)Must work weekends.BENEFITS:Annual bonus and Monthly Profit Sharing
Great career advancement opportunities
Hospitalisation and Surgery Insurance
Annual leave + Compassionate Leave
Paid medical leave
MINIMUM REQUIREMENTS:Ambitious, Positive attitude, Willing to learn
Experience or Keen Interest in FnB / Operations line
Class 3 Manual License
Strong Organisational skills

Working hours : 10pm - 10am

6 days week

2. SKILLS
BudgetsMicrosoft OfficeOperational Excellence SurgeryF ood QualityI

Working hours: 8.30am to 6.00pm

Location: Redhill

Job Responsibilities

Manage Singapore (13 entities), Indonesia (10 entities), China (1 entity), Australia (1 entity)

Tax

• Provide support for the tax components of Group direct and indirect taxes, ensuring adherence to local country tax mandates.
• Attend to tax queries with the tax authorities.
• Collaborate with country Finance or Tax Head and provide guidance on tax compliance related matters, including tax reporting, tax document management and tax cashflow management
• Collaborate with external parties to oversee and formulate transfer pricing documentation for bolstering inter-company transactions in alignment with local regulations.
• Collaborate with external and internal parties to ensure compliance to Group Country by Country Reporting requirements.
• Analyze and devise business strategies pertaining to taxation.
• Serve as an internal business consultant for all tax-related matters within the Group.
• Oversee the tax compliance process and adapt to challenges in the process.

Audit

• Lead the audit of the Group, working with Country Head of Finance and ensure prompt and timely completion of external audits of the Group and its subsidiaries.
• Review and improve internal control procedures; formulate and implement financial policies to ensure high standards of financial controls.

Reporting & Compliance

• Review and provide accurate Group financial information to Management.
• Working closely with Country Head of Finance to ensure timely delivery of output.
• Formulate and implement group accounting policies and procedures, ensuring policies are uniformly applied throughout the Group.
• Assist in implementation of new and revised accounting standards to the Group.
• Assist in ensuring all group accounting policies and reporting processes are documented and kept-up-to date.
• Assist in periodic reviews of all finance policies, processes and procedures to ensure they are optimal for the changing demands of the business.

Others

• Assist in Group Treasury Management.
• Build and manage relationships with business partners, external auditors and consultants.
• Assist in the implementation of new ERP system with primary focus on the finance and accounting modules. Review and execute the Group Chart of Accounts ensuring that the Chart of Accounts is consistently implemented within the Group ERP system.
• Assist in financial modelling, investment analysis, project evaluation and due diligence to support investment decisions, as well as funding requirements.
• Ad-hoc duties as assigned.

Job Requirements

• Min. ACCA/ CA with at least 8 yrs experience in audit & tax, with 2-3 years experience in a leadership role
• Ability to research and interpret accounting and tax guidance and draft accounting memos to support conclusions
• Strong IFRS acumen and understanding of financial reporting
• APAC regional exposure is a plus
• Required to travel 2-3 times travelling per year.

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Executive (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Responsibilities

• Identify and explore new job placement and business opportunities
• Develop connections and new business and relationship management sources with existing accounts
• Source for the best candidates based on the clients’ requirement
• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements
• Coordinate interviews between candidates and clients
• Ensure that the company's objectives and sales target are met

Requirements:

• Minimum Diploma / Degree
• Entry Level to Experienced consultants welcome (Multiple positions)
• Strong passion for recruitment and people-oriented
• Good communication and interpersonal skills
• Comfortable working in a fast-paced environment
• CEI certified would be an advantage
• Self-motivated, proactive personality, willing to work and achieve goals in a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

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