Compensation:

SGD 3,950 (Fixed) + RSUs 

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

This position is available from January 2025 onwards.

This position analyses and supports the hotel’s results and performance in various revenue streams (Rooms, F&B, Spa and Boutique) and recommends strategies and expectations based on the observed data trends and market changes.

Primary Responsibilities

Manages Revenue Management Operations

• Daily rate strategies review for daily rates and inventory to ensure room revenue optimization.
• Manage distribution of rates and inventory for the various market segments to ensure accuracy and parity.
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• Support different revenue streams with extraction of sales figures to support and analyze initiatives.
• To accurately process and manage Group reservations.
• Daily review and optimization of F&B reservations to ensure full optimization of covers and revenue for F&B outlets.
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.

Involvement in Wider Job Function Actions / Relationships

• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Stays current with the industry trends.
• Conducts and attends relevant meetings.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food & Beverage, Spa and Raffles Boutique.
• Performs any other duties and responsibilities that may be assigned.

Panel Assistant Position (Part-time) in Singapore SSC

MMR is an independent, global consumer and sensory research agency specializing in food, drink, personal and household care research. We are industry leaders, guiding best in class innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. The chances are the last time you went to the supermarket, you bought something that we’ve influenced on its way to the shelves.

We are looking for a proactive individual to join our sensory team as a part-time Sensory Panel Assistant for a 9 month fixed term contract based in Singapore.

The Sensory Panel Assistant reports to the Sensory Manager, assisting them to ensure that sensory projects run smoothly by managing all activities related to the sensory panels’ sessions, overseeing sensory laboratory productivity, and supervising kitchen technicians.

This will be a 9 month fixed term contract starting immediately, running until September 2025

Hours of Work: 3 days - Tuesday and Thursday 9-6pm and Wednesday 9-1pm

Flexibility required according to panel schedule (additional time may be required if more panel sessions or reduced hours if panel session hours are shorter)

Location: Harbourside 1, 1 Boon Leat Terrace, S119843 #05-01

Rate: SGD 14

Responsibilities:

• To assist in all aspects of the running of the Sensory Panel sessions including research, source, prepare and manage products and sensory references for sensory panel sessions
• Receive, store, inventory and prepare samples/materials for all sensory panel sessions
• Ensure that all activities carried out comply with basic food hygiene standards within the laboratory – Basic food hygiene training will be provided.
• To ensure the Sensory Panel working area is prepared appropriately in good time for each session and cleared/cleaned after
• To manage day to day activities of support technicians/helper/cleaners where they are available for more basic or routine tasks
• To assist in the preparation and set up of recruitment screening sessions, making up screening solutions/products, and facilitating the sessions with candidates in the booth area
• To monitor the quality of food samples and test procedure and ensure appropriate records are maintained.  This includes temperature logs for freezers/fridges, cooking logs, inventory logs with BB/Use by dates.
• To assist the Sensory SRE/Manager or any other member of the Sensory Science Centre with any other tasks as required.      
• Responsible for general maintenance and organization of work areas ensuring escalation of any issues if cannot be resolved on own

• To assist in the preparation and set up of recruitment screening sessions, making up screening solutions/products, and facilitating the sessions with candidates in the booth area
• To monitor the quality of food samples and test procedure and ensure appropriate records are maintained.  This includes temperature logs for freezers/fridges, cooking logs, inventory logs with BB/Use by dates.
• To assist the Sensory SRE/Manager or any other member of the Sensory Science Centre with any other tasks as required.      
• Responsible for general maintenance and organization of work areas ensuring escalation of any issues if cannot be resolved on own
• Creation of clear and logically formatted product inventories for every project making use of templates where appropriate, collating product detail in PowerPoint format using MMR templates and formatting.
• Assist with documentation of project samples by collation of pictures throughout the project cycle – e.g. pictures of pack, product preparation, product serve, references and any other detail relevant for sharing with client or for future understanding by the project team

Preferred Qualifications:

• Basic Food Hygiene qualification / an aptitude for food preparation with limited supervision needed

• Excellent organizational skills and the ability to multi-task and work effectively in a fast-paced environment

• Strong collaboration and communication skills
• Being able to function well within a team
• Able to work independently, a self-starter who likes to take initiatives with a logical, analytical mind.
• Computer literate, with knowledge of Microsoft Word, Excel and Outlook. (Training will be given in the relevant software packages)
• Innovative – finding solutions to problems whilst maintaining and observing robust scientific principles
• Natural passion for seeking out the most effective and efficient ways of working and being prepared to speak up about your ideas
• A plus: being a lover of good food and passionate about cooking

MMR Research Worldwide is an Equal Opportunities Employer.

Team Summary

The Visa Asia Pacific Legal team manages Visa's legal affairs in the Asia Pacific region. Our team provides advice and services to ensure business goals are successfully met and that Visa's brand and reputation are protected while minimizing legal liability and regulatory risk. Our vision entails each legal professional living the guiding principles to be a proactive partner who never loses sight of his/her responsibility to protect the company.

What a Senior Associate Counsel (Commercial and Money Movement Solutions) Asia Pacific in Legal does at Visa:

The position is for a highly motivated and skilled attorney to join Visa's growing legal team. You will be a key regulatory and commercial legal lead supporting the Visa business teams as they expand their commercial and money movement solutions, licensing footprint, and product offerings to enhance value for traditional bank/FI clients as well as develop new clients/partners/business streams in the evolving payment ecosystem. You will focus on supporting regulatory reviews, licensing applications and commercial negotiations in the areas of new money movement flows, innovative commercial products, value added services, and other financial/technology products.

You will report to the Vice President Legal (Asia Pacific) and will be expected to work closely and in collaboration with Visa lawyers across geographies and functional support areas, including the Visa lawyers in from the US headquarters and other international offices.

You should have both solid technical knowledge as well as practical experience in banking/financial institution regulatory regimes (with a focus on, but not limited to, licensing and outsourcing regimes), in Singapore (and preferably, in addition, other jurisdictions in the Asia Pacific) and have experience in conducting and leading contractual negotiations.  You should also be well versed in commercial, technology and IP laws, and be able to apply this experience to your role in Visa by being a sound and practical legal advisor to the business.   You must have excellent risk judgment and analytical capability, and be a strong and efficient communicator, with the ability to juggle multiple priorities in a fast paced and challenging, but rewarding, environment. 

In this role, you are expected to:

• Advise on local and cross-border regulatory compliance issues concerning regulations across the Asia Pacific region as applicable to existing or new Visa products/initiatives (including FI licensing, outsourcing, payments and open data regulations).
• Advise on local and cross-border regulatory issues across the Asia Pacific region relating to new products services or functions, particularly in relation to the integration of new money movement flows/commercial solutions and products.  
• Assist with in-flight and new-to-market licensing applications, working with in-market legal colleagues and external counsel, to advise on regulatory, compliance, safeguarding, marketing, structural and other strategic licensing issues.
• Assist on engagement with regulators in relation to existing licensed entities and pending license application, as well as respond to regulatory enquiries on existing or new business activities, or product initiatives.
• Be the lead counsel driving commercial negotiations on both the client facing as well as supply side, including with banking / payment service intermediary partners and vendors/suppliers.
• Draft, negotiate and drive to completion complex commercial, technology, or strategic partnership agreements in support of business objectives.
• Provide advice and guidance to business and product teams regarding deal structures and key risks and proactively identify and resolve legal issues/risks.
• Travel internationally as needed.
• Possess strong inter-personal skills including the ability to communicate complex legal issues (and relevant solutions/recommendations), clearly and practically to the business.

Why this is important to Visa

The Senior Associate Counsel will play a key role as a trusted advisor to our commercial money movement solutions and products businesses that represent some of the most important pillars of Visa’s future growth and strategy. This role is critical in enabling our business to innovate and push across new frontiers (particularly in terms of cross-border money movement capabilities, licensing footprint and fast-evolving technology products), while ensuring that both supply and client facing contracts and negotiations are managed efficiently with relevant stakeholders.

The Senior Associate Counsel can look forward to being a key representative of a high performing Legal team in advising and managing projects that drive innovation and development within the payments industry.

Projects you will be a part of:

You will be a member of a regional legal team that works at the cutting edge of new payment technologies, innovation and the fintech industry in an increasingly regulated environment, which brings unique and novel challenges in the commercial/technology law space

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

The Visa Asia Pacific Legal team manages Visa's legal affairs in the Asia Pacific region. Our team provides advice and services to ensure business goals are successfully met and that Visa's brand and reputation are protected while minimizing legal liability and regulatory risk. Our vision entails each legal professional living the guiding principles to be a proactive partner who never loses sight of his/her responsibility to protect the company.

What a Senior Associate Counsel (Value-Added Services) Asia Pacific in Legal does at Visa:

The position is for a highly motivated and skilled attorney to join Visa's growing legal team. You will be a key regulatory and commercial legal lead supporting the Visa business teams as they expand their value-added services and product offerings to enhance value for traditional bank/FI clients as well as develop new clients/partners/business streams in the evolving payment ecosystem. You will be exposed to a broad range of product and commercial legal work, supporting regulatory reviews and commercial negotiations in the areas of value added services, including digital/tech partnerships, acceptance solutions, and other financial/technology products and services.

You will report to the Vice President Legal (Asia Pacific) and will be expected to work closely and in collaboration with Visa lawyers across geographies and functional support areas, including the Visa lawyers in from the US headquarters and other international offices.

You should have a good working knowledge of laws and regulations applicable to financial, digital and payments services, including payments/FI licensing, data privacy and outsourcing regulatory regimes in Singapore (and preferably, in addition, other jurisdictions in the Asia Pacific) and have experience in conducting and leading regulatory reviews and contractual negotiations.  You should also be well versed in commercial, technology and IP laws, and be able to apply this experience to your role in Visa by being a sound and practical legal advisor to the business.  You must have excellent risk judgment and analytical capability, and be a strong and efficient communicator, with the ability to juggle multiple priorities in a fast paced and challenging, but rewarding, environment. 

In this role, you are expected to:

• Be the lead counsel driving commercial negotiations on both the supply side as well as the client facing side.
• Assist with regulatory consultations/compliance with regulations across the region as applicable to existing or new Visa products/initiatives.
• Assist with regulatory issues relating to products, services or functions.
• Draft, negotiate and drive to completion complex commercial, technology, or strategic partnership agreements in support of business objectives.
• Provide advice and guidance to business and product teams regarding deal structures and key risks and proactively identify and resolve legal issues/risks.
• Travel internationally as needed.
• Possess strong inter-personal skills including the ability to communicate complex legal issues (and relevant solutions/recommendations), clearly and practically to the business.

Why this is important to Visa

The Senior Associate Counsel will play a key role as a trusted advisor to our commercial solutions and products businesses that represent some of the most important pillars of Visa’s future growth and strategy. This role is critical in ensuring that both supply and client facing contracts and negotiations are managed efficiently with relevant stakeholders while enabling our business to innovate and push across new frontiers (particularly in the fast-evolving global payments industry).

The Senior Associate Counsel can look forward to being a key representative of a high performing Legal team in advising and managing projects that drive innovation and development within the payments industry.

Projects you will be a part of:

You will be a member of a regional legal team that works at the cutting edge of new payment technologies, innovation and the fintech industry in an increasingly regulated environment, which brings unique and novel challenges in the commercial/technology law space

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• The incumbent will be responsible for all company secretarial matters relating to a portfolio of clients.
• The work includes incorporation of new companies, registration of branches and other entities, prepare resolutions and minutes of meetings, ensuring compliance with the requirements of the Singapore Companies Act and the provision of advisory services and also manage a portfolio of clients.
• Maintenance of statutory registers and submission of statutory returns to ACRA.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. An Associate Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The Associate Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Monitoring batch processes and file transfers

• Taking corrective actions to recover failed jobs and file transfers to ensure batch processing is executed on time to meet SLAs

• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries

• Escalating appropriately based on documented processes

• Documenting all issues following standard ITIL Incident and Problem management processes

• Preforming Change reviews, executing change tasks, and coordinating change activity as needed

• Following all defined processes, procedures, and standards

• Defining and updating all team documentation including the daily shift handover

• Assisting support teams in updating job documentation and job schedules as needed to support efficient batch processing

• Preforming proactive analysis of the Visa’s complex batch schedules to detect potential problems and when necessary, take preventive actions

• Preforming UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client support and customer service experience

• Team player and a good listener

• Strong reporting and documentation abilities

• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities

• Ability to work independently and to also work effectively as part of a dispersed team

• Strong analytical and diagnostic skills, e.g., root cause analysis, timelines

• Experience working directly with customer support to solve technical problems

• Must have a strong commitment to execution, follow through and timely communication

• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients

• Good organization skills and a high level of attention to detail

Work Hours: 

• 12 hour day shift, onsite 

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

Get to know the Team

The Singapore Operations team oversees, shapes, and grows the business in Grab Singapore. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop business strategies that help us achieve our vision in serving our community.

As part of the Singapore Operations team, you will help connect Singapore customers to a wide array of merchants, from familiar favourites to emerging stars, through our many delivery partners. Join the Merchant Acquisition team, acquire and grow Grab's merchant network, bringing even more exciting brands, value, and options to eaters in Singapore!

Get to know the role

You will support the Merchant Acquisition Team by tracking market trends and delivering applicable business insights, analysing sales pipeline and conversion data, and optimising processes to increase sales efficiency and growth across several Grab verticals - GrabFood, Dine-Out, GrabMart, and GrabPay.

You will report to the Head, Sales and Grab Merchant Centre in Singapore.

This role will be onsite at Grab office.

The Critical Tasks You Will Perform

• You will lead market research and identify merchant acquisition opportunities across GrabFood, Dine-Out, GrabMart, and GrabPay.
• You will develop and implement sales processes to enhance efficiency throughout the sales cycle, from lead generation to merchant onboarding.
• You will build comprehensive dashboards by using data from multiple sources to analyze sales performance.
• You will support the planning and execution of sales incentive schemes to achieve business objectives.
• You will create detailed and impactful presentations for key meetings to communicate sales strategies and performance metrics.
• You will collaborate with cross-functional departments on projects.
• You will manage administrative tasks for the team, including employee management and systems access.

Control Risks is seeking an Associate Director to play a key role in growing the crisis and security consulting practice across Southeast Asia (SEA). This position will focus on developing deep and profitable client relationships, driving the growth of the crisis and security consulting practice in SEA, and ensuring quality service delivery across our range of consulting engagements, including crisis management, crisis response, business continuity, and security risk management issues.

Building and maintaining successful relationships with existing Control Risks clients will be important for this role and identifying and pursuing new clients and business development opportunities to expand the crisis management, business continuity and security risk management opportunities in the region is crucial.

Role tasks and responsibilities:

• Cultivate, grow and deepen Control Risks’ relationships with security and risk buyers in our Client organisations, being seen as their “go to” person within Control Risks.
• Identify, nurture and help win new business development opportunities.
• Actively lead on business continuity and crisis management projects from first client enquiry to proposal development, task servicing, quality assurance and project closure
• Project manage and, utilising a regional team of consultants and experts, deliver the full range of security consulting and services engagements in Southeast Asia and across Asia broadly, when required.
• Deliver consultancy services to clients by developing innovative solutions to complex risks. You will be responsible for scoping and delivering across a broad range of business risk activities, including crisis management and business continuity workshops, audits, gap analyses and risk assessments
• Provide mentorship to junior staff, maximising use of resources. Ensure continuous skills transfer, coaching and planning is provided.
• Work collaboratively with country management, marketing teams and other practises to develop a consistent, credible and highly visible brand.
• Represent Control Risks as a thought leader through market engagement via channels such as social media, professional organizations and industry events.
• Seek innovative ways to improve services we offer to clients.
• Ensure that practices, polices, strategy and services represent the client best interest.

Essential:

• Experience in a corporate/consulting environment working with multinational companies in Singapore specifically, and across SEA generally
• Strong commercial expertise, analytical (financial management, legal and contractual skills), leadership
• Ability to build relationships with senior-level clients and other consultants globally
• Experience in a multi-cultural environment and demonstrated cross-cultural awareness
• In depth knowledge of commercial/operational conditions across South Asia

Preferred:

• Experience in one or more of the following: business continuity, crisis management, risk assessment following recognized international standards, security planning and framework development
• Experience working in multi-disciplinary teams
• Experience managing crises and/or complex problems
• Demonstrable experience in applying risk management methodology such as (ISO 22301, ISO31000, SOC 2, ISO 27001, etc.)

Qualifications and specialist skills:

• Educated Bachelor’s degree or equivalent
• Strong commercial expertise, analytical (financial management, legal and contractual skills), leadership
• Good client (internal and external) management and consulting skills
• Effective decision making and judgement
• Excellent planning and organizational skills
• Assertiveness and drive with strong influencing skills
• Strong interpersonal skills-building trust and rapport
• Excellent communication skills – written and oral (informal and presentation)
• IT literacy – MS office packages, advanced Excel
• Strong management and communication skills (including concise and accurate written skills)
• Project management skills

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Job Summary:

We are seeking a proactive and results-driven Director for Commercialization and Enablement in the Products departmentto deliver the commercialization strategies for TerraPay’s products globally. You will need to ensure they are positioned effectively, and support the adoption across clients, working with other teams such as Business Development, Marketing, Customer Success teams. This role also involves supporting sales enablement strategies, developing tools and materials to support the sales team, and ensuring product success in the market. The Director will be tasked with driving the development of a range of content, including white papers, case studies, and sales content, to strengthen TerraPay's market position.The Director will report to the VP for Product Management and Commercialization.

Key Responsibilities:

• Commercialization Execution:
  Responsible for the delivery of product commercialization strategies, ensuring alignment with GTM plans and market needs. Oversee the launch of new products and the expansion of existing products into new regions with relevant stakeholders.

• Sales Enablement:
  Develop and implement sales enablement materials such as product presentations, case studies, competitive analysis, and training tools for the sales team in collaboration with various internal stakeholders. Ensure teams are equipped with the latest product insights, competitive positioning, and value propositions to support effective commercialization efforts via the Sales team in their engagement with clients.

• White Papers and Thought Leadership:
  Oversee the creation of thought leadership content, including white papers, industry reports, and detailed case studies that highlight the value of TerraPay’s products. Ensure these materials resonate with B2B partners and potential clients.

• Market Positioning & Messaging:
  Collaborate with marketing and product teams to refine product messaging, ensuring it is compelling and aligns with market needs and customer pain points.

• Cross-functional Collaboration:

Partner with sales, marketing, operations, and legal to manage product rollout and commercialization requirements, ensuring all teams are aligned on messaging, positioning, and customer engagement strategies. Facilitate cross-functional meetings to address potential issues and ensure smooth coordination.

Qualifications:

• ~8-12 years for Assoc Director, ~10-15 years of experience for Director of experience in product management, GTM strategy, commercialization, sales enablement, or B2B marketing roles within financial services or technology industries. The level of the successful candidate will be determined based on the relevant experience in commercialising and enabling payment capabilities and demonstrates ability to influence and navigate stakeholders to achieve positive outcomes.
• Strong communication and storytelling skills, with experience in developing white papers, case studies, competitive analysis, and other thought leadership content.
• Proven track record in driving product adoption and market success.
• Experience in B2B environments, working with aggregators, distributors, and partners.
• Ability to translate complex product features into clear, customer-focused value propositions.
• Strong strategic thinking, analytical skills, and ability to drive cross-functional alignment.
• Bachelor's degree in Business, Marketing, or related field; MBA preferred.

What We Offer:

• A dynamic, growth-focused environment in a leading fintech company.
• Competitive compensation and benefits package.
• Opportunity to make a significant impact and drive operational excellence at a global scale.

Interview rounds & assessments:

• Table for Two:
  A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.

• Beyond the Bio:
  A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.

• Manager Meetup:
  A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.

• Let’s Collab:
  A cross-functional round that offers insights into other teams and functions and explores how your role aligns with them. (Only if recommended by the Hiring Manager.)

• Meet Minds:
  A cultural fit round that includes an overview of the company’s core values and long-term plans.

Why TerraPay:

TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.

Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.

We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.

Read more about TerraPay here.

Our culture & core values:

At TerraPay, we don’t just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you’re looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be.

With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we’ve got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities.

Explore more vacancies here.

Click here to see what our employees feel about TerraPay.

Stay connected with TerraPay on LinkedIn.  

• Manage deliverables while ensuring adherence to company and department policies and procedures relating to Client Operations and Transfer Agency such as NAV reporting, investor registration, dealing, investor reporting and cash.
• During Japanese business hours serve as a main contact for daily client inquiries from the client servicing desk at our parent company. Manage these queries to a satisfactory closure, or appropriately handed off to the source team, in line with Japanese client service expectations.
• Handle any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard in line with Japanese clients’ expectations.
• Support Client Operations and Investor Operations teams with their deliverables as per the need.
• Support teams and departments across locations, and direct reports with training and guidance on Japanese client servicing as per the need.  
• Foster a professional environment of encouraging personal and professional development.
• Foster collaboration across business units and regions to ensure we deliver against the highest standards in the industry in terms of Japanese client servicing.
• Support Client Operations and Investor Operations projects, initiatives, and risk mitigation within your team and across teams, encouraging participation, constructive feedback and idea generation from the team members.
• Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty.

• To provide high quality service deliverables to clients. You shall need to manage a team of accounting professionals and review their work to ensure accuracy and completeness

• Attend to accounting and business-related matters of client including liaison with client, regulatory authorities, auditors, tax agent, corporate secretary and banks

• Managing a portfolio of clients ensuring the smooth running of day to day relationship with clients and consistent delivery of client reporting/ information accurately and on time.

• Review and preparation of full set of accounts and statutory financial statements

• Handle quarterly GST returns, payment processing, payroll processing and CPF submission Participate in ad-hoc assignments/projects as and when required

The Associate Recruitment Consultant is an important member of our team, owning the end-to-end candidate management process, and delivering excellent hiring and an exceptional candidate experience.

• Partner and work closely with internal team to deliver a strong candidate pipeline;
• Develop a keen understanding of the talent market and specialized requirements;
• Use and manage candidate management tools;
• Contribute to awareness through a highly positive candidate outreach;
• Build market intelligence by identifying talent trends and contribute to knowledge sharing;
• Source and recruit candidates through various available platforms;
• Screen applications and conduct interviews to assess candidates for open positions;
• Guide candidates through the recruitment process and deliver an excellent candidate experience.

The Associate Butler role is to support back-end operations in order to ensure operational effectiveness for the butler team on a daily basis. The role encompasses a spectrum of responsibilities from picking up of stocks and amenities and to maintain the cleanliness of operational pantries according to HACCP standards.

Primary Responsibilities

Executes Butler Runner Core Tasks

• Collect daily amenities such as fruits, special amenities and stocks and to distribute them to operational pantries and appropriate storage spaces.
• Maintain the cleanliness of all butler operational pantries and store according to audit standards at all times.
• Receive and replenish stocks such as fruits and minibar items.
• Napkin folding, silverware polishing and chinaware cleaning.
• Assist to discard old fruits and replenish with new.
• Picking up of welcome drink ingredients.
• Handle breakage process on a weekly basis.
• Update all HACCP any audit trackers in a timely fashion.
• Inventory management of butlers’ OS&E and organize storage spaces.
• Perform any ad-hoc non guest facing duties which are assigned by butler leadership team.
• Performs any other duties and responsibilities that may be assigned.

• 1st level check to job opening requests / PO requests (to follow checklist)
• Review Billing Draft in compliance to job completion, take-up and correcting documentation and supportings where necessary. Troubleshoot billing draft errors with India team and local office team, ensure billing reaches Client and upload to client system where applicable
• Generate wip report, disseminate to stake holders cc SG team
• Where applicable, completeness check to Client POs vs Client invoice to ensure completeness
• Prepare job by job reconciliation to ensure no cost overruns, safeguard agency revenue
• Housekeeping of all billing drafts, instructions, proof of work
• Review AR overdues with PH Credit Control, cc SG team
• Recoverable Amex recharges with PM and Jiaxin
• Print, prepare and consolidate production spend report
• All pass through billings and IC POs for inter-company pass through billings on behalf to clients  (self-help to CEs creation and IPOs)

About the job

Digital Asset Custody, the way it should be Zodia Custody is an FCA and CBI registered Virtual Assets Service Provider (VASP), offering Crypto Custody services to Institutional Investors. Zodia Custody is a Venture backed by Standard Chartered Bank and Northern Trust based in the UK, Ireland and Europe, with satellite locations in Singapore, Hong Kong, Australia. Zodia Custody has also partnered in Japan with SBI to launch the service and has plans to continue to expand in the Middle-East. We aim to be the best in class in providing Crypto Custody services to traditional financial institutions, fintech and mature web3 companies.

Zodia Custody is seeking a detail-oriented and analytical Business Development Associate (Intern) to join our dynamic team. This internship is designed for someone eager to gain hands-on experience in sales development, content management, and event planning. You’ll support Zodia Singapore’s efforts to expand top-of-funnel reach, manage engaging content, and coordinate events and workshops, with plenty of opportunities to develop valuable skills for a startup environment.

Key Responsibilities:

• Business Development:
• Identify potential leads and assist with lead-generation initiatives through research, digital campaigns, and targeted outreach.
• Support the sales development team with data entry, CRM updates, and lead follow-up.
• Assist in creating outreach strategies, cold-call scripts, and email templates for prospect engagement.
• Sales marketing:
• Develop high-quality content for digital marketing scaled campaigns
• Assist in creating marketing materials, such as presentations and infographics.
• Event & Workshop Planning
• Assist in planning and organizing Zodia events, including logistics, vendor coordination, and pre/post-event communications.
• Support workshop creation for educating partners and clients about our custody solutions.
• Help facilitate attendee engagement and follow-up from events, tracking outcomes and feedback.
• General Administrative Support:
• Provide administrative support to the team, including scheduling, travel arrangements, and expense reports.
• Assist with data entry, report generation, and other ad-hoc tasks.

• Undergraduate or master’s student in Singapore
• Strong Interest in Digital Assets and an eagerness to learn about cryptocurrency and blockchain.

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Tech-Savvy – Comfortable using social media platforms and tools like Microsoft Office, G-Suite, and CRM software (HubSpot experience is a plus).
• Ability to proactively work independently and as part of a team.
• A positive attitude and a willingness to learn.
• Singaporeans and permanent residents. 

If you're passionate about the future of finance and eager to make a significant impact, we encourage you to apply.

• Mentorship and Growth: Learn from experienced professionals and gain valuable insights into the Web3 industry.
• Hands-on Experience: Work on real-world projects and contribute to the growth of a leading digital asset custodian.
• Exposure to Cutting-Edge Technology: Stay ahead of the curve and explore the latest developments in blockchain and cryptocurrency.
• Experience in Startups: Direct experience working in a fast-paced startup environment.
• Flexible Work Arrangements: Enjoy the flexibility of remote work and flexible hours.

What You Can Expect To Work on:

1. Live Product Operations:

• Assist with the ideation and execution of live events and campaigns to boost player engagement, retention, and monetization.
• Support the Live Ops team in maintaining and optimizing ongoing game initiatives.

2. Product Analysis

• Gather and analyze feedback from the community to inform product improvements.
• Collaborate with the Product Team to prioritize features and enhancements based on community insights.
• Monitor community sentiment and gaming trends to provide actionable insights.

3. Market Research and Partnerships:

• Conduct research on Chinese gaming studios to identify partnership opportunities.
• Build outreach strategies and maintain communication with potential partners in the Chinese gaming market.
• Stay up-to-date on trends and developments in the gaming industry, particularly in the Chinese market.

What You Need to Succeed:

• Bachelor's degree in a related field (Business, Marketing, Engineering) or at least 2-3 years of experience in product management within the gaming space.
• Good analytical skills with the ability to interpret quantitative data and metrics.
• Excellent English and Mandarin written and verbal communication skills, as you will be liaising with Chinese gaming studios.
• A proactive, agile, and goal-driven mindset.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a collaborative team.
• Must be passionate about gaming. Interest in web3 is an added plus.

• We Listen. Your voice, ideas, and suggestions matters to us, as we continuously evolve
• Our People. You’ll be working with a diverse, multicultural, international, talented, fun, supportive, and innovative people and teams. We are people you can be proud to work with
• On The Edge of Innovation. Working on the latest technological, social and financial trends that is web3 and blockchain
• Flat Organisation. Our team is a community, we work together as a team from all levels in a true decentralised spirit

Responsibilities:

• Drive innovation in the areas of sustainability for the built environment and human wellbeing, focusing on energy use, thermal comfort, air quality and building controls topics.
• Co-create with business units in relation to sustainability initiatives, contribute to long-term product portfolio of Bosch, perform customer interview, formulate problem statements and generate innovation pitching and research proposals.
• Develop prototypes of AI/ML solutions to solve real business and engineering problems in the areas of optimal building control and human wellbeing improvement. Plan and execute experiments for proof of concept. Assist engineering team in the integration and implementation of the solutions in Bosch products.
• Build cooperation, assess opportunities, identify “Best-In-Class” within local institutions and universities for potential research / innovation collaboration.
• Regular alignment with Strategic Research Portfolio Owner, quarterly review project or milestone update, internal/external stakeholder management, idea pitching via Bosch Innovation Framework.

Get to Know the Role

You will work closely with the TFGI Programme Manager to develop research programmes for the institute, undertaking research and landscape analysis on social and economic issues accelerated by technology and tech-enabled business models in Southeast Asia.

This internship runs from January to May 2025, and you will be fully onsite.

The Critical Tasks You Will Perform

• You will initiate data collection, data management and data analysis
• You will develop first cut of research data e.g. through desktop research, data analysis needed for TFGI's upcoming research works
• You will develop strategy for research engagements, including panel discussions, community conversations and dialogues
• You will draft research materials and shareable content e.g. slides, concept notes, message house for sharing to relevant team members for amplification of completed research
• You will support the team in daily activities

The Associate Business Intelligence Director is responsible for collecting, aggregating, and reporting business investment data (client, supplier and Publicis product investment). The candidate will be successful and enjoy the role if they have an inquisitive problem-solving mind, excellent attention to detail, and can build strong working relationships with stakeholders. Publicis Media's reporting continually evolves and improves so there is significant creative scope to develop new skills and apply new tools.

Key Responsibilities:

• Managing business investment data across a multi-market remit
• Ensuring that local market contacts deliver a range of reports on time and to a sufficient standard
• Using Alteryx to aggregate and clean data on a periodic basis
• Updating multiple PowerBI dashboards
• Responding to requests for data and inquiries into the figures from all areas of the business
• Excellent Excel skills
• Background in digital advertising with proven reporting experience
• A good understanding of all Agency media types and key suppliers
• An aptitude for learning to use reporting/dashboarding tools

The position is responsible in Purchase Order creation, reports, liaising with external suppliers and internal departments to ensure seamless process of stock to store after order is placed. To assist on the retail shop floor as part of the job scope.

Primary Responsibilities

Focuses on the Guest Retail Experience

• Uses guest names whenever possible.
• Adjusts service to suit guests’ requests, personalizes interactions to meet guests’ needs.
• Uses a Heartist® approach – make the guest Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Looks for ways to upsell and adds value to enhance guests’ satisfaction.

Works as Part of the Retail Team

• Ensures accuracy in cashiering duties.
• Ensures stocks are fully replenished on retail shelves.
• Operates P.O.S machine and handles cash efficiently in local and foreign currency.
• Maintains inventory items of the boutique.
• Provides guest product knowledge and assists guest with selection of gifts and souvenir.
• Manages and communicates merchandise opportunities to Retail Manager.
• Participates and assists with monthly inventory stock take activities.

Involvement of Wider Job Functions and Relationship

• Participates in execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of the boutique is meeting all set Raffles standards.
• Participates in training activities to improve knowledge and skills.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Maintains collaborative working relationships with colleagues and supervisors/managers.

Merchandising Functions

• Ensure order confirmation and invoices from suppliers are accurate.
• Creating and uploading purchase orders to facilitate receiving process.
• Work on retail prices with manager and ensure prices are aligned.
• Follow up and keep track with suppliers to ensure timely deliveries
• Follow up with suppliers and liaise with stores when issues arises
• Arranging of stocks to stores
• Weekly stock replenishment for stores
• Monitor stock level of key items and follow up with re-orders when necessary
• Weekly and Monthly sell through reports
• Ensure stocks are available in online channels.

• You will be responsible for managing a portfolio of clients for the private limited companies and to handle the full spectrum of corporate secretarial tasks such as company incorporations, striking off companies, preparing directors' and shareholders' resolutions and ensuring statutory and regulatory requirements are met.
• You will collaborate closely with clients, their advisers, the colleagues in the local office, and counterparts to continuously meet clients' expectations and maintain strong client relationships, optimizing the work process.
• You will prepare necessary documents for company incorporations in Singapore, handle AGMs, EGMs, board resolutions/meetings, corporate actions and striking off.
• Ensuring compliance with statutory requirements, maintaining statutory registers, and submitting statutory returns will be part of your responsibilities. You will also file annual returns and financial statements in the new XBRL format.
• You will lodge changes that need to be updated with ACRA upon director’s approval, attend to auditors’ queries on behalf of clients and liaise with them in preparation for statutory audits.
• You will perform certain administrative tasks related to clients or internal procedures and handle ACRA Biz-filing requirements.
• Other ad hoc projects may be assigned as needed.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Raffles Courtyard

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

OVERVIEW

CNBC Digital is looking to hire an Associate Editor on the APAC team, based in Singapore under a Fixed-Term Contract for 12 months. In this role, you will collaborate with CNBC’s digital team during Asia’s business day to assign, edit and write stories – all while meeting tight deadlines. You should have strong planning skills, some experience in mentoring junior reporters, and a desire to excel at curating the front page of a website while effectively communicating across teams.

KEY RESPONSIBILITIES

• Support the Deputy Managing Editor in overseeing a diverse team of journalists
• Act as the hot-seat for CNBC.com, managing and updating site content with strong editorial judgment and knowledge of business and financial news
• Assign and edit stories relevant to the APAC region
• Organize workflow and maintain the editorial calendar
• Brainstorm and pitch compelling features ideas that align with CNBC’s editorial strategy
• Write breaking news headlines quickly for mobile notifications, ensuring both accuracy and an appropriate tone
• Write breaking news and analysis stories as needed
• Act as a copy editor for CNBC.com, ensuring that all stories, features, video descriptions, and interactive content meet the highest quality standards and are published promptly

This opportunity is ideal for the candidate who is looking to work with the top 1% billing client. As a key member of the team, you are highly collaborative, a self-starter, with strong problem-solving ability. Your track record speaks of you as a strategic operator who can get things done timely on brief and on budget.  You are organised, responsible and can work in an agile manner to meet the needs of fast-moving clients.

Key Responsibilities:

PROJECT DEVELOPMENT

• Strategise and ideate content led solutions proactively and in response to brief with the wider team. Work with teams to define best-in-class work quality and empower them to deliver in a way that exceeds our client’s expectations and monitor the overall perception of quality and reporting.
• Be responsible for inciting new briefs across existing and new clients.
• Identify causes and make recommendations to account leadership on how to improve ways of working.

PROJECT MANAGEMENT

• Responsible for the deliverables on assigned projects including brief response, briefing of the project to the third-party partners and client team management through the project to completion at highest level of quality.
• Ensure project revenue are up to date, from quotation to billing.

CONTENT EXPERTISE

• Knowledge of all aspects of our solutions across Insights, Strategy & Consulting, Content Creative & Production, Content Partnerships and Publishing & Distribution and how they apply across all aspects of the consumer journey.
• Continuous development and learning in and around the content space to advise and educate internal and external stakeholders.
• Understand how content is integrated into a media strategy and possess an understanding of social media data and landscape.
• Understand how brand and creative executions are developed into content led solutions and how they deliver on a client’s business objectives.
• Support team to develop case studies at the completion of each project.