Roles & Responsibilities Of Assistant Manager, M&E

Main Responsibilities:

• Review and discuss construction method and choice of material with Project Manager, Consultants and specialist works-contractors and finalize the most appropriate practical, productive and safe construction method in advance of works for compliance to statutory requirements.

• Coordinate M&E services work and work closely with other department staff to meet the project timelines.

• Able to Adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship.

• Work closely with clients and consultants on technical matters.

• Attend progress/site/MEP meetings.

• Ensure compliance with all necessary standards, code of practice and safety regulations.

• Any other adhoc duties as assigned.

Requirements:

• Degree in Mechanical & Electrical Engineering or equivalent.

• Minimum 8 years of working experience in M&E works relevant experience in managing M&E works in the construction industry.

• Ability to liaise with statutory authorities.

• Supervise and manage the Service Team.
• Keep all the systems installed in Asia at the agreed level of efficiency.
• To oversee routine maintenance and repair tasks in accordance to maintenance instructions/procedures.
• Take responsibility to maintain all the tools, test equipment, and test jigs required for Service Team usage.
• Meet the service level for both Preventive Maintenances and Corrective Maintenances Tasks.
• Take control of local inventory and generate weekly report on usage/top up.
• Participate in new machine installation, commissioning, buy off and reports.
• Participate in data analysis on new and old failure on system.
• Laise and communicate with customer to provide Service weekly report.
• Publish weekly report and other related reports as per request.
• Perform any job assigned from time to time by the management.

Netflix is releasing content at a pace and scale unlike any studio or broadcast channel in history: all around the world, at the same time, all episodes at once, for over 200 million members. With so many different titles to choose, across such a range of tastes and cultural standards, our members need the information and context to be able to tell at glance that what they’re watching is appropriate for their household.

In this role, you will have the opportunity to help develop our ratings framework for Netflix’s rapidly growing content catalog in APAC. It will require an understanding of regulatory requirements and cultural sensitivities throughout APAC, operational aptitude to enforce those policies, ability to navigate competing global and local priorities, and the ability to speak effectively about how we develop and apply maturity ratings to content on service. The work you do in this role will directly affect how our members decide what to watch. Within the Product Metadata and Ratings (PMR) team, you will serve as the APAC region’s ratings classification expert and serve as an in-house conduit to ratings boards. In addition, you will be responsible for the development and execution of the global PMR communications strategy as well as project manage various PMR initiatives.

This is a highly cross-functional role. You will work closely with Public Policy and Communications Teams to develop our ratings strategy in APAC. You will also work with members of the broader Product organization, such as Consumer Insights, Operations, Globalization, and Engineering to execute on our overall maturity ratings strategy.

This role will report into the Director Of Ratings and Partnerships and will be based in Singapore.

Key Responsibilities

• Collaborate with regional Public Policy teams to support the development and execution of the ratings strategy in APAC
• Project manage ongoing board engagements, ratings program developments and PMR team projects
• Lead research initiatives in support of Netflix’s ratings strategy
• Educate internal and external partners on the Netflix ratings framework, the work of the various PMR teams, and the Netflix product
• Support the development and implementation of the PMR communications strategy
• Manage stakeholder priorities and communications in-region while balancing the global priorities of the Ratings and Partnerships team
• Support cross-functional education, research, and innovation projects
• Identify gaps and develop efficiencies in our timelines for board pilot projects

Qualifications

• 7+ years in relevant fields, such as Content Strategy, Standards & Practices, Crisis Response, Policy/Legal Operations, Communications, Trust & Safety
• Extensive experience in highly cross-functional roles gaining buy-in, alignment, and context from a variety of stakeholders
• Excellent project/program management skills, and a proven track record for operational excellence
• Great judgment and decisiveness when dealing with timely, deadline-driven, content-related issues and concerns
• Strong verbal and written communicator and adept at presenting to external stakeholders
• Critical thinking/problem solving skills and an aptitude for analyzing trends in data
• Experience working with the Google Suite, AirTable, and/ or other database/ reporting/ tracking tools
• Experience partnering or working with internal and external stakeholders in APAC is preferred
• Knowledge of, and adherence to, global ratings boards’ standards and requirements is preferred
• Fluency in languages other than English is a plus
• Experience managing content in languages other than English a plus

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Must have existing overseas connection (Thailand) and fluent in thai
• Working hours 9pm to 6am

To be responsible for planning, developing new room sales business while maintaining and servicing. existing accounts.

Responsibilities

· To be responsible for securing rooms sales from corporations, travel agencies and leisure markets.

· To assist General Manager and DOS in planning and formulating sales strategies for the rooms department.

· To conduct daily sales calls (about 4-6) and visit potential clients to promote and sell the guest rooms as well as to secure tour group reservations for meal periods at the coffee house.

· To liaise closely with the Front Office, Reservations and Housekeeping to up sell whenever possible and to ensure effective management of room inventory, ensure cleanliness and comfort of the rooms and for any other matters pertaining to the needs and requirements of the customers.

· To prepare proposals, contracts and confirmation letters, monthly rooms Sales Forecast and revenue and other correspondences and forms required to ensure smooth operations of all the department.

· To discuss special rates and requests with the DOS and General Manager.

· To follow up with the customers to obtain feedback of the service rendered and conducts post mortem sessions when necessary with the operations personnel to minimise guests' complaint and regularly meet with fellow team members to explore avenues to improve the rooms sales.

· To seek market intelligence, visits competitor hotels and compile a feedback report on a quarterly basis for the DOS and General Manager on the prevailing and expected market trends and highlights any new developments in the market. Based on these market intelligence, he/she and the General Manager will formulate pro-active strategies and plans to ensure that YWCA Fort Canning’s business and profitability is sustained.

· To attend the monthly Sales Meeting to present his monthly sales report and provides feedback on the market situation and competitors’ analysis and contributes ideas to improve business and to achieve his gazetted profits in his area of responsibility.

· Apply strategies in diverse situations to manage work relationship within the organisation or with external parties to build a stronger and effective team.

· Support any ad-hoc task as assigned by the management.

Requirements :

· Minimum 5 years of relevant experience of which 3 years in corporate sales preferably in Hospitality, or Leisure sector.

· Familiar with different market segments and proven good sales track record of managing corporate accounts in relevant sectors. · Sound knowledge in long term sales strategies and associated practices.

· Drive for result, self-motivated with excellent time management and multitasking skills

· Excellent communication and written skills.

· Good computer skills in Microsoft Word, Excel and Powerpoint.

· A good team player and demonstrates high initiative.

Working Location : Gul / Pioneer

Working Hours : Mon - Fri, 8am to 5.30pm

Job Summary:

· Manages the day-to-day operations of various assigned facilities to ensure the cost effective, safe and efficient operation of the customer's facilities

· Provides operational leadership to account team to ensure operational excellence is continually achieved

· Have thorough understanding of the contract and ensure that the contractual obligations are delivered and meet Customer Satisfaction expectation

· Communicates contract deliverable, objectives, and expectations to the staff.

· Staff development and training to improve productivity & competencies

· Role out the branding policy and follow as per specification

· Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.

· Maintains confidential records.

· Prepare monthly/quarterly/year-end reporting to ensure promptness and accuracy.

· To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.

· To contribute to the financial administration of client projects, including but not limited to completing timesheets, completing expenses, up-dating budgets and raising draft invoices.

· To manage the administration and smooth running of client jobs, including taking responsibility for reporting, management of client communication and program participants including contact reports, maintaining up-to-date electronic and paper files

· To effectively manage suppliers to ensure the highest quality is delivered and the best price negotiated.

· Ensure all HR, Finance, Procurement and EHS processes followed for compliant

· Ensures that all programs and procedures of the operating staff are being implemented.

· Manages and supervises facilities personnel including hiring, promotions, and recognition, discipline and personnel terminations. Responsible for completion of required documentation and forms.

· Identifies, investigates and reports on the need or opportunity to undertake buildings or system modifications.

· Maintain high employee morale.

· Maintains open communications with the customer and good customer relationship to improve customer satisfaction.

· Secure more Ad-hoc works on site to increase business volume.

· Meeting projected gross margin targets

· Complies with all company policies and procedures and adheres to company standards of business ethics and conduct.

· Ensure compliance to Safety, Health & Environment Procedures and Reporting.

· Any other ad-hoc projects as assigned by FM GSM, management.

Key Result Areas:

· Have thorough understanding of the contract and ensure that the contractual obligations are delivered and meet Customer Satisfaction expectation

· Work closely with Customer, peers and subordinates to foster close working relationship

· Provides leadership to site team to ensure operational excellence is continually achieved

· Staff development and training to improve productivity & competencies

· Role out the branding policy and follow as per specification

· The timely preparation and submission of payroll and notice of change forms.

· Preparation of monthly and quarterly or yearly report

· Responsible and adherence to all Safety, Health and Environment Procedures and Re[porting

· Customer retention and to participate in contract renewal.

· Staff training and retention

· Ensure all billing on time (Base and Ad-hoc works)

· Meeting projected gross margin targets

Knowledge, Skill and Abilities Required:

• Bachelors degree in hospitality.
• 3 years experience in the direct supervision of multi-building operations required.
• Strong organizational skills and a participatory management style.
• Strong interpersonal relations ability, excellent oral and written communications skills
• Excellent time management and teamwork skills
• Commitment to continuous improvement and best practice
• Excellent grooming and personal hygiene standards
• Self-motivated and lateral thinking
• Must be computer literate in Microsoft Office products (Word, Excel, Outlook)
• Excellent English written and verbal communication skills.
• Experience in GMP (Good Manufacturing Practice)

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Site management which includes planning, supervising, controlling and co-ordinating project.

Managing and monitoring subcontractors’ work progress.

Ensuring quality of works is achieved and safety regulations are complied with, schedule to complete on time, site organization and workforce management.

Ability to oversea the entire process and knowledge in project management relating to all operational and administration procedures

The Market Head - Senior Manager is responsible for the effective implementation of product/marketing programs at the country level as directed by the Country Head. These include product testing, competitor’s check, sales monitoring, and execution of trade marketing activities, ensuring that such programs contribute to promoting sales opportunities. The position closely coordinates with other functions such as Research and Development, Restaurant Operations, Supply Chain, and agencies in terms of alignment and compliance to all established marketing standards and policies.

Salary range:

$7,000-$8,000

Benefits:
- 15 days Annual Leave
- 14 days Medical Leave
- Encashment for confirmed staff
- AWS
- AIA Medical Insurance

The following include the main job scopes:

• Cascades marketing and sales initiatives for increasing sales for the stores based on store market need and directions from the Country Head.

• Ensures that recommended marketing programs and activities are implemented within agreed schedules and budget.

• Coordinates and liaises with other functions, as directed by Country Head, in the implementation of system-wide activities and packaged programs in the country. Implements support programs and monitors performance to ensure that optimum sales are generated.

• Creates sales generating programs in support of identified seasonal programs and special events (e.g., new store opening), and ensures effective implementation.

• Evaluates and oversees approval of local store marketing programs and activities and monitors implementation to ensure that said programs are in accordance with established marketing policies and guidelines.

• Gathers, analyzes, and evaluates reports on the following:

i) Implemented marketing programs

ii) Market intelligence on competition

iii) Trade area developments and other market research information, that may impact store business.

iv) Recommends appropriate action plans and programs for implementation.

• Maintains database of local store marketing activities for future reference.

• Communicates and coordinates execution of marketing programs and activities within the organization and with external suppliers. Ensures suppliers’ compliance with all visual identity standards.

• Facilitates launching and promotion of new products and recommends programs and campaigns that will promote sales opportunities.

• Develops action plans to improve the effectiveness of marketing programs.

• In coordination with Country Training Team, acts as additional resource for marketing training needs, sales performance monitoring of stores, and other store marketing-related programs.

• Performs other job or expertise related assignments in order to develop oneself and/or share one’s expertise resulting to support for operational efficiency

Experience: At least 2-3 years’ experience in Brand Management, Marketing or Advertising, preferable in a multinational consumer goods company.

Skills and Essential Traits

People and Interpersonal Skills:

• Excellent communication skills

• Good interpersonal skills

• Attention to details

• Able to manage numerous tasks and projects simultaneously and effectively.

Technical:

• Must have business and industry knowledge – will be highly involved in data gathering and research activities.

• Must have consumer orientation knowledge –conducts research, focus group discussions on consumer preference, demographics, market targets, and others.

• Must be creative – can provide creative inputs on New Product Development; Product Management; Advertising and Promotions.

• Must be proficient in MS Excel, Word, PowerPoint Work Conditions Primarily office-based; Goes on fieldwork for store visits, consumer immersion, external partner or industry-initiated activities such as ideations, site tours, FGDs, conferences/ forums

Scope of Impact:

Product Category/ies

Level of Function- Specific Knowledge:

Has had an experience in developing and launching an advertising or integrated marketing campaign, and new products.

Innovation:

Had some knowledge and can collaborate with his / her immediate superior in the innovation process for the assigned categories

Appplicant must be able to:

• At least 1 year of working experience overseas and local
• Must be able to speak both english and mandarin fluently
• Must be willing to travel across to malaysia ocassionally for meeting
• Must be able to handle procurement both locally and overseas
• Able to perform accounting skills
• Able to manage a team of 4 to 6 people
• Must be people centric and be a team player
• Able to use microsoft offices for work
• Must manage manpower and assist shop supervisor during the planning process

Location: Central

Position: Finance Manager - CK (18849)

Job Description

• Handles a full set of accounts.
• Prepare and monitor the Company’s budget.
• Cash flow management
• Prepare monthly report, sales reports, analyze product costs and margins, and manage GST submission.
• Reviews monthly debtors and creditors aging.
• Reviews monthly debtors and creditors aging, and collaborates with external auditors, tax agents, corporate secretaries, and bankers
• Involvement in budget forecast and planning process
• Leading year end closing and gatekeep timeline

Job Requirement

• Finance/Accountancy bachelor's degree or with other account related certificate holder
• Minimum 3 Years of relevant experience
• Knowledge in business management or accounts
• Proficient in Microsoft Office and accounting system

Interested applicants please send your resume to [email protected] with email subject header "Job Application for [Finance Manager - CK (18849)]".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Guest Services Manager [Up to $3450/AWS/Allowance|5 Days|Orchard] - HJ

Job Info

• Monthly salary: Up to $3450 + AWS + Allowances
• Working day: 5 Working days - 3 shift (Morning, Afternoon, Night shift, 7.30am to 5pm, 1pm to 10.30pm, 1.30pm to 11pm, 10.30pm to 8am)
• Orchard

Job Description

• Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
• Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments
• Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests
• Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.
• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations
• Ensure that pre-check in procedures are effectively carried out according to standard operating procedures
• Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
• Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.

Job Requirement

• Minimum of four years of Front Office experience with at least two years as a Guest Services Manager role in a high-volume hotel environment preferred.
• Able to do shift work, 5 days work week

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun| EA Personnel No.: R22109905

Roles & Responsibilities

Financial Reporting / Management & Reviews

• Preparation of payments for approval
• Ensure preparation of timely and accurate management accounts
• Prepare and maintain full sets of financial reports
• Monitor and analyse monthly results/variances and perform financial review to directors
• Manage working capital effectively by preparing monthly cash flow projection
• Ensure reports are prepared in accordance to statutory requirements
• Responsible for yearly budgeting and forecasting
• Assist, prepare and monitor business plans and performance review
• Review of contract terms & conditions including company legal documents
• Assist with ad-hoc assignments as assigned by Directors

Audit and Taxation

• Responsible for all statutory audit and tax filing matters including liaising with professionals
• Draft financial statements for respective entities
• Ensure compliance with all relevant accounting and tax regulations and timelines

Internal Control and Compliance

• Develop and implement internal reporting and compliance of accounting policies and procedures
• Ensure best in practice internal control environment

Roles & Responsibilities

Roles & Responsibilities

1. Perform work duties as assigned by manager.

2. Develop new clients and maintaining existing clients.

3. Advertising, shortlist, interview, screening and evaluating according to clients’ business and recruitment needs.

4. Source for potential clients and work candidates . arrange shortlisted candidates for interview with manager

5. Provide good customer service and build good relationship with both clients and staff.

Requirement:

1. Minimum 2 year related experience. Able to work long hours in evenings and on weekend/public holidays

2. Good communication and interpersonal skills

Result-oriented and self-motivated personnel.

Job Info:

• Salary: Basic from $6500 - $8000 + VB + Commission
• Working Hour: Monday - Friday (9am - 6pm)
• Location: Mattar MRT

Job Scope:

• B2B sales
• Lead the Sales team to achieve sales target & manage customer experience
• Serving and increasing sales from existing key accounts
• Generate and develop new key accounts
• Work closely with renowned partners to meet customer’s needs.
• Negotiate pricing with partners to ensure bids are competitive.
• Manage partners (Manufacturers)
• Source and secure partnerships for related solutions to increase the breadth of solutions to the same customer
• Present and submit weekly sales report

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

JD956

Responsibilities:

• To assist Manager on business expansion opportunities
• Introducing potential (Buyers, Sellers, Investors) to Japanese properties
• Create sales kits and presentation materials
• Sales forecasting and analysis
• Act as a liaison for the overseas team
• Develop new clientele base

Requirements:

• Valid RES Estate Agent License
• Must be familiar with Japanese real estate market
• Min. 2 years experience in property related field

Advantage:

• Ability to converse in Japanese is a bonus ( to communicate with Japanese speaking counterparts)

We regret that only shortlisted candidates will be notified. However, all applications will be updated into our resume bank for further opportunities

EA Personnel Name: Andy Teo
EA Personnel No: R1981765
EA License No: 15C7450

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Oversee sales and profitability of department to meet budget and stretch targets set by sharing goals with team members
• Empowered to manage inventory levels and stock holding days by observing good ordering practice for availability of products to optimize sales
• Plan and manage sales especially for promotional items
• Proper planning on weekly roster and SPLH in accordance to weekly requirements based on the promotional/seasonal calendar to optimize team member deployment and control salary costs
• Train and develop team members by providing On-The-Job training and involving them in special assignments and training programs
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Any other adhoc duties as per assigned

About You

• Comfortable to work on a 6 days’ week schedule with rotating shifts (including weekends and public holidays)
• Willing to stand for long hours and enjoy interacting with customers
• Able to carry 10-15 kg products
• Relevant experience in Retail/F&B industry will be an added advantage

Benefits

• Yearly Bonus
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Locations : Islandwide

Follow us on Telegram: DFI Retail Group SG Careers!

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

Roles & Responsibilities

Responsibilities:

Responsible for managing all operations, including profit, revenue, cash and quality targets.
Create store action plans to drive KPIs. (i.e. Quality Audits, Sales Targets).
Stock control (Orders, inventory, consumption, etc)
Ensure that quality standards are maintained always.
Recommending effective solutions to increase company sales and operations performance.
Supply Chain department - Liaise with suppliers, coordinate deliveries, manage problems with deliveries,
coordination
HR department - All staff-related matters and ensuring that processes are aligned with HR policy and
cooperating in interviews and demand staff calculation.
Conduct annual performance/appraisals and review pay packages for all staff.
Training department - To come up with SOPs, evaluation of training, training
of the staff of the stores, and developing Training materials for in-house courses.
Liaise with the finance team and logistics department promptly.
Reviewing business performance reports every month and providing recommendations to improve on
operational issues and implement corrective measures.
Responsive and available during the operation time of the stores.
Constantly keep in close contact with suppliers to source for competitive raw materials for the business.
Requirements:
Ability to transmit ideas and vision, verbal and written.
Project management and operations skills.
Ability to work under pressure in a multitask environment.
Written and verbal communication capacity in English (mainly)
Microsoft environment experience (Word, Excel, Power Point). Ability to prepare reports,
especially in Excel.
Valuable experience in quality control systems, ISO or similar is perferred

Job Highlights

• Education sector with Hybrid work arrangements
• 5 Days work week located at Marina Square

Main Duties and Responsibilities

Lead the Student Life team in student leadership, activities and records

• Manage and mentor student clubs and international student chapters, growth and engagement of student leaders and student community
• Organise activities such as appreciation events, integration and team building events etc.
• Organising training and learning opportunities to support academic learning
• Manage mobility applications to overseas university campus and keep records updated
• Manage student Life mailbox

Lead the International Office (IO) Team

• Plan and implement content/briefings for new students (pre-departure to 1st 3 months in Singapore)
• Provide regular training i.e. every quarter to Country Managers to build rapport and seek feedback for the services provided
• Lead the team in ensuring the relevant student visa are arranged and renewed on a timely manner
• Manage vendors providing off-site services for VISA processing and meet & greet services

Manage administration of In and Outpatient student medical insurance

• Liaise with the Business Units to coordinate registration of students for insurance
• Manage student enquiries on insurance update statistics

Others

• Regular communication and update with current students through various communication channels such as social media, webpage.
• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any discipline with more than 5 years of experience
• Strong event management/leadership skills with ability to multi-task.
• Enjoy working with youths from different cultural backgrounds.
• Proactive team player with strong communication and interpersonal skills.
• Relevant experience in a Private Education Industry environment would be an advantage.
• Willing to work after 6pm and weekends where needed

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

JOB DESCRIPTION

· Booking of customer appointments via different channels eg. Online, phone, etc

· Ensure customers’ physical treatment/product card balance tally with WESS System

· Compile outlet/roadshowfeedback forms and prepare reports

· Handles all customers’ online and offline enquires, complaints and refunds promptly

· Make sure all outlet staff possess and execute quality customer service

· Gather feedback/Investigate, discuss and negotiate with clients on complaint cases

· Gather feedback/Investigate, handle and process refund cases for customers

· Doing public relations with clients and maintain good relationship with them

· Ad-hoc tasks as assigned by Management

JOB REQUIREMENTS

· Possess a genuine willingness to learn, be intuitive，resourceful and coachable

· Possess an upbeat, positive and enthusiastic attitude. Create relationships from a cold start.

· Confident, self-starter who works well independently

· Must be highly self-motivated

· Professional phone etiquette

· Works well with other employees and is a team player with a positive attitude

· Strong communication skills, both oral and written

· With at least 1 year experience in customer service job or handling customers

· Basic knowledge on how to use Microsoft Word and Excel is required

· Minimum a diploma in any field of study is preferred

· Will be required to travel to various outlets and different roadshow venues to meet clients and

mangers when necessary

· 8 working hours per day

职位描述

• 通过不同预约渠道进行客户预约，例如, 网上、电话等

• 确保客户的治疗/产品实体卡余额与WESS系统的一致

• 收集并集合分店/路演顾客反馈表格并准备相关报告

• 及时处理所有客户的线上线下查询、投诉和退款

• 确保所有分店员工拥有并执行优质的客户服务

• 针对客户投诉与退款，收集客户意见，调查，与客户讨论和谈判以便提
出最适合的解决方案

• 与客户进行很好的交流并与客户保持良好的关系

• 管理层分配的临时/索碎任务

工作要求

• 具有真诚的学习意愿、直觉性、足智多谋和易于接受指导

• 拥有乐观、积极、热情的态度，与客户从零开始建立关系

• 自信、主动、能独立工作

• 必须具有高度的自我激励能力

• 拥有专业的电话礼仪

• 与其他员工合作良好，具有积极的团队合作精神

• 较强的口头和书面沟通能力

• 具有至少1年客户服务工作经验或面对/处理客户的经验

• 需要有基本知识知道如何使用 Microsoft Word 和 Excel

• 至少拥有任何学习领域的高中文凭

• 必要时将被要求前往各个分店和不同的路演场地与客户和经理会面
与开会或处理客户的投诉与退款

• 一天长达8小时的工作时间

Be A Force for Change.

1. We empower our people to be leaders at all levels. We expect them to challenge status quo and grow together with us.
2. As a HR manager with an entrepreneurial mindset, you are a self-starter, an independent learner, and a game-changer.

Your Role As a Leader.

Guide the Vision and Strategy behind HR.

1. Build a Resilient Culture First Foundation: Recognise changing business needs and listen to our employees to help us make better decisions and bring about real change in our company.
2. Leadership: Lead a group of HR executives who are responsible for delivering business impact through HR policies and processes.
3. Employee Development: Help your people to grow.

Strategic Planning.

1. Manpower Planning

• Develop a healthy manpower budget with the management team to ensure prompt deployment of resources to support company operations.

2. Enhance Employees’ Experience at All Touch Points.

• Speed up hiring by developing multiple recruitment pipelines.
• Increase retention rate by improving Hiring, Retention, Exit and Payroll processes, initiatives and policies.

3. Encourage Productivity.

• Measure what matters, guide HODs in reviewing their KRAs.
• With the HODs, discover new ways to make work better and more enjoyable. Explore digitization and process automation with our Change Manager.

4. Positive Growth Mindset to Develop Our People

• Grow and retain our people through data-driven strategies that support continuous business growth even during challenging times.
• Encourage our managers to have more 1-1 conversations and empower them with tools and resources to achieve their talent development goals.
• Provide employees with actionable development plans that are aligned with the company’s strategic growth.
• We don’t “Sell” potential employees the dream career growth because we deliver it.

Who You Are.

1. Worker- & Data-Obsessed
   You love numbers, and you’re great at uncovering worker insights, behavior and trends through employee engagement surveys. We hypothesize, test and iterate to refine our innovative HR policies and plans.
2. Goal Getter
   You are highly organised, and able to manage and prioritise your workload and tasks to achieve your goals and KPI’s.
3. Effective Communicator and Mediator
   You possess outstanding communication skills, both verbal and written. Adept at simplifying concepts, communicating company-wide HR policies and resolving conflicts.

Required Experience.

• Relentless energy to push yourself further. Pick up new skills and find new ways to reach our shared goals.
• Be undefeated by failures and embrace learning. We try new things that sometimes don’t work, which is part and parcel of growth hacking.
• Possess the wisdom to counter naysayers.
• You enjoy developing Human Resources and Human Capital, and have performed this role effectively in the past with success.
• At least 5 years of experience working in a generalist HR function. Have a thorough understanding of Singapore employment legislation, regulations and best practices.

• Explore and embrace technological advancements to enhance operational efficiency and effectiveness, while delivering added value to our customers.
• Develop and optimize the capabilities and processes of our global logistics systems.
• Initiate new logistics projects and innovative initiatives, addressing pain points, issues, and risks by identifying suitable digital solutions.
• Stay abreast of the latest technology trends, proposing new and emerging technologies and potential partnerships within the logistics industry.
• Create and manage a detailed project schedule and work plan.
• Collaborate with IT professionals to implement efficient systems.
• Regularly update various stakeholders on our strategy, any necessary adjustments, and our progress.
• Craft functional specifications for proposed solutions.
• Utilize analytic methods and tools to monitor Key Performance Indicators (KPIs), report on supply chain performance, and gain insights to understand, predict, and control logistics operations and processes.

Requirements:

• Bachelor’s degree in Logistics/Business Management, Information Technology or equivalent
• 4 years or above experience in Business Transformation and Global Logistics Operations.
• Excellent knowledge of Supply Chain Processes (warehouse management, inventory planning, logistic domain)
• With System Implementation experience.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

· Industrial player with global operations

· Excellent career progression opportunities

· Newly created role

Our Client is a global brand name in the B2B Industrial space. With its expansion plans in place, it is currently looking to add an astute and dynamic FP&A Manager to its Asia-Pacific finance team based here in Singapore.

Reporting to the Regional Finance Director, this individual contributor role will be a key member in driving financial performance across the Asia-Pacific region, focusing on the P/L and strategic areas such as cash management. You will analyse current and past financial data, identifying trends in financial performance, and provide key recommendations to the senior management team. You will also help drive the budgeting and forecasting processes, and work closely with the different business units to help them achieve their financial targets. You will also look to support the rollout and upgrade of financial systems and processes.

Ideally, you have a degree in Accountancy or Business from a reputable university, with at least 8 years of financial planning and analysis experience with progressive companies. You have strong interpersonal and communication skills, and are highly energetic and self-motivated. Expertise in SAP is preferred but not mandatory.