This position is available from January 2025 onwards.

The Housekeeping Supervisor is responsible for maintaining the cleanliness and quality of suites and leaving a positive impact on the guest experience through the active supervision of room attendants.

Primary Responsibilities

Maintains the Cleanliness and Quality of Suites

• Supervises the upkeep of the suites to maintain an immaculate, luxurious and welcoming state according to Raffles Singapore standards. Priority and full attention is given for VIP suites.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through supervision of the team and proper organisation and delegation of duties.

Provides an Experience that Exceeds Residents’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Singapore local SOP, FORBES standards as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.
• Seeks to personalise the resident’s stay whenever possible.

Supervision of the Housekeeping Team

• Leads the Housekeeping - Rooms Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He/she will focus on the well-being, safety, training and development needs of colleagues.
• Plans for adequate shift coverage of the Housekeeping - Rooms team and is able to personally cover any role or duty in their absence.
• Oversees the provision of room supplies, cleaning equipment, linen, and chemicals.

Involvement as a Member of the Housekeeping and Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Undertakes any reasonable tasks and secondary duties as assigned by the Housekeeping Manager.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years in housekeeping position, minimum 1 year as Supervisor.
• Housekeeping/Supervisory experience in luxury hotel/resort.

Competencies

• Technical skills for Housekeeping / Laundry.
• Supervisory and leadership skills – collaborative, enabling, and entrepreneurial.
• Confident and good interpersonal skills to handles all levels of communication to colleagues and guests.
• Use / Knowledge of OPERA and KNOWCROSS.
• Able to solve problems / make decisions within scope.
• Attention to details especially on cleanliness and room presentation.
• Able to work independently, reliable and self-directed.
• Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Supervisors to join in our family today.

Job Description & Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 2-3 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Your day-to-day

• Direct, guide and manage room attendants and public area attendants to ensure all guestrooms, public areas and heart-of-house locations are maintained to the highest standard of cleanliness and tidiness for safety and comfort for all guest at all times.
• Alert, well informed about the Hotel and able to organize their work during peak hours rapidly by maintaining a constant standard of performance regardless of volumes of business in operations.
• Assist in job training, grooming standard, conduct of colleagues and ensures Housekeeping colleagues act according to Hotel rules and regulations as well as the established policies and procedures
• Maintains the highest standard of personal hygiene and appearance at all times by him/her and colleagues assigned to him/her.
• Supervise, train & retain existing and new Colleagues with a standardized method-on the job training to ensure exceptional cleaning standards are met.
• Attends and represents his/her colleagues at Housekeeping meetings, maintaining effective communication within the department.
• Ensures all colleagues assigned to him/her, starts on time, in clean uniforms, shoes and name badges, understanding they represent the Hotel.
• Ensure that assigned hours of work are maintained and report any misconduct immediately to the direct manager.
• Is responsible for proper room and/or public area attendant assignments, full accomplishment of tasks, allocation of extra duties to the number of rooms credited upon.
• Ensures room and public area attendants are following room cleaning priorities strictly.
• Ensures VIP rooms are correctly supplied, checked and released on time to Front Office.
• Inspects each room on his assigned floor, whether Vacant, Occupied, Check Out or Out Of Service as well as corridors, service areas and emergency staircases.
• Report maintenance issues within their assigned area to Housekeeping office immediately and follows up upon completion.
• Notifies Executive/Assistant Executive Housekeeper when damage or theft to the Hotel property has occurred, whether caused by guests or colleagues.
• Ensures lost & found property is handed into Housekeeping immediately without any delay.
• Ensures all fire staircases, services areas and fire exits remain obstruction free.
• Supervisors to communicate with Coordinator/supervisor in Housekeeping office and peer on room issues such as maintenance defects, cleanliness not up to standard, whereby the room is not ready to release as vacant clean/inspected.
• Floor Supervisor at all time to communicate directly with coordinator, Supervisor or Assistant Executive Housekeeper.
• Advises Assistant Executive Housekeeper/Executive Housekeeper if colleague performance is not satisfactory for coaching and performance management.
• Flexible to work different shifts and assumes other duties assigned by the Assistant Housekeeper from time to time.

What we need from you

• Great communication and interpersonal skills.
• Great understanding in Housekeeping operations.
• Relevant experience as a Room Attendant.
• Carrying or lifting items weighing up to 50 pounds
• Computer literate (excel, word, office)

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant / cafe and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

.Must be able to work night shift or split shift
.Must be able to work extra hours or weekend if needed

The hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. You are also required to assume the role of a waiter/waitress as deemed by the management. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts and manage reservation requests, enquiries and emails.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Job Description

• Set up cutlery, crockery and glassware on table
• Provide menus and announce Waiter/Waitress’s name
• Welcome guests to the venue and during departure
• Monitor the guest waiting list from time to time to manage customers' waiting time
• Lead customers to assigned dining or bar areas
• Allocate seats to customers by processing collated reservations
• Build good rapport with customers to improve customers' experience
• Follow customer service Standard Operating Procedures (SOPs)
• Comply with the Company's personal, food and beverage hygiene standards
• Comply with the Company's Workplace Safety and Health (WSH) policies and procedures
• Adhere to legislative requirements pertaining to handling and consumption of alcoholic beverage
• Perform opening, operating and closing of shifts
• Execute daily operational tasks according to staff roster
• Answer incoming calls and address customers’ queries
• Suggest areas for continuous improvement within work area
• Coordinate with service staff about available seating options
• Other admin tasks

Requirements

• Prior F&B Experience preferred
• Personable, charming and outgoing personality, with a strong service-attitude
• Able to multitask and work efficiently under pressure
• Possess stamina to stay on feet for long periods
• Able to work evenings, weekends, and holidays
• Only Singaporeans

1. Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures.
2. Presents menu, answers enquiries and makes suggestions regarding food, beverage and service to restaurant guests.
3. Clears and resets counters or tables at conclusion of each course.
4. Maintains par stocks of all equipment and guest supplies as required.
5. Has a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.
6. Carries out any other reasonable duties and responsibilities as assigned.

2. Requirements

• Very good interpersonal skills and pleasing attitude
• Should be courteous and present yourself with a pleasant attitude.
• 6-day work week

SUPERVISE AND COORIDNATION OF SITE WORK

-ENSURE ALL WET TRADE WORK TO BE FOLLOW UP WITH SITE REQUIREMENT

-ABLE TO WORK AS A TEAM LEADER AND COORDINATE WORKS BETWEEN WORKERS OF ALL DIFFERENT COUNTRY

-HAVE BASIC TILING KNOWLEDGE

-ABLE TO TAKE STRESS ON SITE

Job Descriptions

• Management of Daily Restaurant Operations. Formulated micro-plans in tandem with organization objectives. Manages the business, customer & employee environment.
• Able to be progressive and adaptable to read the business landscape and equipped with good analytical skills and problem-solving abilities.
• Good applicable experience and knowledge in general managements functions such as HR, Marketing, etc.
• Travels (including overseas) and accepts redeployment of job responsibility and outlets wherever necessary

Job Requirements

• Experienced and passionate
• Minimum 3 years relevant experience in Japanese customer service
• Meticulous and detailed in their delivery of service and communication
• Experience in managing complex multi operating units
• Well-groomed and comfortable working under stress and a demanding environment;
• Positive attitude, cheerful and good interpersonal skills
• Comfortable working split shift and a 6 days work week, and
• Preferably ready to start immediately or within a short notice period
• Position suitable for ex-cabin crew/ airlines crew
• Excellent career prospects and various benefits for senior employees.

Working hours

• 6 days work week
• 11.00am - 3.00pm and 5 - 11pm

Job Highlights

• Gross Monthly Salary: $3,200 - $3,700 (Basic + Allowances)
  High Basic Salary: $3,000 (no experience) - $3,500 (experienced)
  Monthly Allowances: Over $200
  Annual Bonus: Performance Bonus (~1 month of Basic Salary)
• Working Location: near Katong Shopping Centre (Marine Parade MRT)
• Schedule: 6 days a week
• Working Hours: 10.30 am - 9 pm (3-hour break from 2 PM - 5 PM)
  Rest Day: 1 weekday off (occasional weekends off)
• Uniform: Provided

Responsibilities

• Take Orders and Serve Customers promptly
• Perform Cashiering and Daily Sales Consolidation
• Assist phone-in customers to arrange reservations
• Always maintain hygiene, sanitary & cleanliness standards

Requirements

• No experience required: Simple Job Scope
• Non-Halal Japanese Food Handling: Must be able to handle/taste pork dishes and alcoholic beverages
• Well-groomed appearance: NO visible tattoos and non-ear piercings

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Interested? / Enquiries
Submit your application via the "Apply" link, or contact Mr Wein Ng at 8837 5170 for a confidential career discussion.

We regret that only shortlisted candidates will be notified.

EA Personnel Name: Ng Weineng
EA Personnel No: R1985639
EA License No: 02C4944

MAIN RESPONSIBILITIES

Manage staff schedules and provide operation support to Restaurant Manager.

Ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.

Provide excellent customer service as well as management and ensure that all staff understands the importance of such standards.

Handle customer feedback and complaints professionally

Ensure that the restaurant is clean and organised at all times in compliance with the hygiene, health and safety guidelines required (implementing the safe entry guideline)

Train and brief new staff on operations

Oversee restaurant inventory

Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.

Other ad-hoc operational duties as required.

REQUIREMENTS

At least 3 years of working experience in the F&B industry preferably on a managerial level or supervisory level

Familiar with general F&B operations

Able to speak and write in both English and Chinese effectively

Strong passion for Service

Excellent interpersonal and organizational skills

Able to work in a fast-paced environment

Dedicated to customer satisfaction and a great customer experience.

Excellent leaderships skills

Able to commit to a 6 days work week inclusive of public holidays. Note: Rest day will be on weekday

ob Responsibilities:

• Greet and welcome customers in a friendly and professional manner
• Serve food in a timely and efficient manner
• Collaborate with kitchen team to ensure accurate order fulfilment
• Perform preparation, table set up and ensure the proper handling of all operating equipment
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Adhere to the compliance of sanitation and safety regulations

1. Oversee building construction activities.

2. assign daily work to workers

3. report to management periodically.

4. need steel experience.

5. must be flexible to work overtime for project completion.

• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for the business
• Analyse business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support
• Ensure compliance with company policies and regulation
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Excellent leadership and decision-making skills.
• willing to work OT on weekends and public holidays
• Able to work night shift and split shift
• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for the business
• Analyse business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support
• Ensure compliance with company policies and regulation
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Excellent leadership and decision-making skills.
• willing to work OT on weekends and public holidays
• Able to work night shift and split shift
• Must be able to work extra hours or weekend if needed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Description

• Responsible for maintaining high standard of operation of Club’s restaurant’s training staff and to ensure productivity of work.
• To perform other F&B routine services and duties as directed.
• Train, evaluate and counsel service staff in order to create a high standard of morale and to reduce staffs turnover.
• To maintain a good working relation with the staff and maintain a high standard of motivation among staff.
• Provide training for service staff constantly and be accountable for the service standard through staff training.
• Ensure that the restaurant is well kept and cleaned and all operating equipment are properly handled and are in good condition.
• Monitor and plan manning guide in accordance to the volume of sales.
• Handle members’ feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively.
• Keep the management /Chef updated on any food delay, complaints and customers feedback.
• Responsible for all administrative works of the department:
• Arrangement for Reservation Sheet & Seating Capacity Chart.
• Record of Staff performance.
• Schedule staff roster to ensure good and sufficient allocation of manpower.
• Perform other related duties as required by the F&B Director/Manager or Executive Chef.

Job Requirement

• Diploma in Food Management Services/GCE ‘O’ Level
• At least 5 years' relevant experience in a similar capacity.
• Experience in Chinese Cuisine in highly desirable
• Excellent personal presentation and interpersonal skills
• Confident, outgoing personality and positive attitude
• Ability to remain calm under pressure
• Able to cope in fast-paced environment with heavy volume
• Ability to multi-task
• Fluency in reading, writing and spoken English & Chinese / Mandarin
• Able to perform split shift (5 days work week including weekend and Public Holidays)

Job Responsibilities

· · Setting up of tables, topping up of condiments and other preparatory tasks

· · Providing good customer service and taking orders

· · Perform cashier duties and handle customer enquires

· · Maintaining the cleanliness of the restaurant and other ad hoc duties

Job Requirements

· Secondary school education

· Working experience is not required.

· Service-oriented with a pleasant disposition and positive attitude

· Ability to work in a fast-paced environment.

. Able to work on Split-shifts and commit week-ends and public holidays

Working Hours

. OFF ON EVERY MONDAYS

· 6 days, 44 hrs,

. Tues to Sat Lunch 11am to 2:20pm and Dinner 5:30pm to 9:30/10:20pm (depends on customers crowd)

. Sunday Lunch 11am to 2:20pm and Dinner 5:30 to 9:30PM

Benefits:

. Monthly Meals, Transport & Laundry allowance

. Annual Leave & Medical Leave etc (refer to MOM worker rules & regulations)

. Yearly bonus subject to work performance
. Insurance and Medical Benefits

Kindly apply through ANY of the following methods:

· Submit your application by clicking the APPLY button;

. WhatsApp or SMS to 96433989

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by us. In such cases, we recommend continuing your job search to maximize your opportunities and we look forward your reply!

Job Descriptions - Junior Cook/Cook Assistance

· Assisting the team with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, and meat

· Keep the kitchen and cooking area tidy and clean, using the ‘clean as you go’ approach to be more effective and efficient

· Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene

· Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.

· Organizing and correctly storing food supplies.

· Contributing to maintaining kitchen and food safety standards.

· Responsibilities and Duties: Senior Cook
- Prepare and cook a variety of dishes according to restaurant recipes and standards
- Ensure all food items are prepared in a timely, consistent, and visually appealing manner
- Collaborate with the kitchen team to ensure efficient workflow and timely service
- Communicate effectively with the server to ensure customer orders are fulfilled promptly
- Comply with all health and safety regulations in the kitchen

- A food hygiene certificate is a plus; otherwise, the company will send you to the course

Job Requirements

· 1-2 year relevant experience (Senior Cook)

. Relevant working experience preferred but not required (Junior cook/Assistance Cook)

· At least secondary school education

· Great personal hygiene and grooming standards

· Experience of kitchen equipment

· Understanding of basic food hygiene practices

· The ability to work in a fast-paced environment and work as a team

· Ability to work unsupervised and deliver quality work

· Must be organized and self-motivated

· Food hygiene certificate preferred

· Able to commit on weekends and public holidays

Working Hours

. OFF ON EVERY MONDAYS

· 6 days, 44 hrs, must able to work Split-Shifts

. Tues to Sat Lunch 10:10am to 2:10pm and Dinner 5:00pm to 9:30/10:20pm (depends on customers crowd)

. Sunday Lunch 10:10am to 2:20pm and Dinner 5:30 to 9:30PM

Benefits:

. Monthly Meals, Transport & Laundry allowance

. Annual Leave & Medical Leave etc (Refer to MOM worker rules & regulations)

. Yearly bonus subject to work performance. Insurance and Medical Benefits

Kindly apply through ANY of the following methods:

· Submit your application by clicking the APPLY button;

. WhatsApp or SMS to 96433989

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by us. In such cases, we recommend continuing your job search to maximize your opportunities and we look forward to seeing you and we will talk more details of information about yourself and our company. Thank you for your interest in reading this post.

Responsibilities

· Assisting in hiring and training beauticians as required.

· Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.

· Maintaining records of staff members which includes their salaries and working schedules.

· Advertising and promoting services, offers, and discounts via social media.

· Monitoring stock and ordering beauty products as and when required.

· Tracking the payments received from clients.

· Offering discount bundles and running online competitions to attract new clients.

· Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.

· Maintaining records of all transactions and presenting it to the beauty or hair salon owners.

Requirements

· 3 yrs working experience in similar role.

· Proficient with all skin and hair treatments.

· Excellent knowledge of bookkeeping and accounting procedures.

· Ability to handle customers’ requests and complaints with elegance.

· Excellent oral and written communication skills.

· Strong organization and analytical skills.

· Exceptional customer service skills.

· Strong negotiation and sales skills.

· Proficiency in Microsoft Office.

· Customer-oriented individual and an outstanding problem-solver.

· Good numerical abilities.

· A keen eye on details.

· Good time management skills.

· Exceptional leadership skills

Must be able to work night shift or split shift
Must be able to work extra hours or weekend if needed

Job Description & Requirements

• Ensuring teams work together to deliver quality work to strict deadlines.
• Monitoring construction processes, and providing training and team building sessions are required.
• Ensuring adherence to health and safety regulations at all times.
• Performing equipment, material, and routine site inspections.
• Scheduling regular meetings with vendors, site inspectors, managers, and staff.
• Writing up reports, budgets, project plans, and presenting them to relevant stakeholders.
• Working closely with architects and other professionals.
• Staying up-to-date with safety codes and advancements in construction.
• Assisting with the recruitment and training of new staff.
• Processing paperwork and traveling to multiple sites as required.

Job Description & Requirements

• Inspecting construction sites regularly to identify and eliminate potential safety hazards.
• Supervising and instructing the construction team as well as subcontractors.
• Educating site workers on construction safety regulations and accident protocol.
• Enforcing site safety rules to minimize work-related accidents and injuries.
• Handling site accidents in accordance with established accident protocol.
• Maintaining an accurate record of construction employee attendance.
• Evaluating the performance of construction employees and instituting disciplinary measures as needed.
• Analyzing blueprints to ensure that construction projects meet design, safety, and budget specifications.
• Recommending changes to construction operations or procedures to increase efficiency.

Job Responsibilities

· · Setting up of tables, topping up of condiments and other preparatory tasks

· · Providing good customer service and taking orders

· · Perform cashier duties and handle customer enquires

· · Maintaining the cleanliness of the restaurant and other ad hoc duties

Job Requirements

· Secondary school education

· Working experience is not required.

· Service-oriented with a pleasant disposition and positive attitude

· Ability to work in a fast-paced environment.

. Able to work on Split-shifts and commit week-ends and public holidays

Working Hours

. OFF ON EVERY MONDAYS

· At least 4hrs

. Tues to Sat Lunch 11:30am to 2:20pm and Dinner 6:45pm to 9:30/10:20pm (depends on customers crowd)

. Sunday Lunch 11:30am to 2:20pm and Dinner 6:45 to 9/9:30PM

Hourly rate at $12-$15 depending on work performance.

Kindly apply through ANY of the following methods:

· Submit your application by clicking the APPLY button;

. WhatsApp or SMS to 96433989

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by us. In such cases, we recommend continuing your job search to maximize your opportunities and we look forward your reply!

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

We are seeking a dedicated and dynamic Restaurant Manager to oversee daily operations, ensure profitability, and manage a high-performing team. The ideal candidate is both a leader and a team player, capable of driving operational excellence and delivering exceptional customer experiences.

Key Responsibilities:

• Lead daily roll calls to promote operational efficiency, including cleanliness, accurate food order taking, customer service, and promotions.
• Set and communicate key performance indicators (KPIs) related to sales, service, and food quality to inspire teamwork and achieve collective goals.
• Manage restaurant operations efficiently across all shifts, ensuring smooth communication with the kitchen on guest requirements.
• Ensure compliance with licensing, hygiene, health, and safety regulations.
• Manage restaurant budgets, stock levels, and supplies of food, utensils, and cutlery.
• Address customer compliments and complaints in a timely manner, ensuring guest satisfaction.
• Prepare and present reports on manpower and sales.
• Propose improvements to restaurant operations and strategies for increasing sales and reducing costs.
• Handle daily administrative tasks, including guest reports, staff schedules, operations reports, and other paperwork.
• Maintain strong communication with other departments, suppliers, and contractors to ensure smooth operations.
• Assist with recruitment and provide induction and on-the-job training for new and promoted staff.
• Conduct employee performance appraisals, ensuring fair rewards and corrective actions.
• Prioritize staff development through mandatory training, including Basic Food Hygiene and Safety.

Job Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• A passion for delivering outstanding customer service.
• Strong leadership skills with the ability to manage teams in a fast-paced, high-pressure environment.
• Business acumen, results-driven mindset, and excellent organizational abilities.
• Strong interpersonal and communication skills.

Restaurant Manager

La Bottega @346 Joo Chiat Road

Responsibilities:

· Head the management of our Food and Beverage operations.

· Achieve the restaurant’s KPI

· Oversees the quality of food and service and be the main point of contact for all guests satisfaction matters.

• Provides leadership and support to our service team
• Holds daily pre-shift meetings and departmental meetings as needed.
• Approves the schedule and flex day requests for all restaurant staff.
• Reviewing operational challenges from time to time to identify issues obstructing performance
• Proactively taking on additional responsibilities where required.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives
• Be the Face/Go-to Person of the restaurant

Requirements:

· Good people and motivational skills

· Good organizer and planner

· Able to set clear department goals and can manage the operations independently

· Service-orientated

· Ability to operate with flexibility and creativity.

· Well-groomed

· Proactively taking on additional responsibilities where required.

· Fluent with English

· Can think out of the box

· Lead by Example

· A minimum of 5 years’ experience at a managerial level in a restaurant

Benefits:

- End Of Year bonus

- 12 days AL (with increment of 1 day per year until the max of 17 days)

- Monthly Attendance Incentives

- Annual Health Incentives (0 to 2 Mcs - $150 to $800)

- Annual Long Service Incentives from $800 (1 year of service) to $2000 (5 years and above of service

Job Descriptions

• Maintain overall cleanliness, tidiness & hygiene of restaurant at all times
• Manage daily reservations
• Welcome & attend to guests' enquiries
• Provide good customer experience. Making guests' feel comfortable & like home
• Explain food & wine menu to guests
• Recommend and take food & beverage order
• Manage inventories and assist in administrative duties
• Wash & wipe dry glasswares
• Events setup & service
• Event Management & Marketing

Job Requirements

• Minimum 5 year of similar job experience in Gastro-Pubs, Western restaurants
• Passionate in ensuring good dining experience for all guests & delivering quality service
• Well groomed, friendly personality with good customer service skills
• Able to work on weekends
• Basic Wine knowledge and proper wine service
• Very organised and resourceful
• Ability to use POS machine
• Good Service Etiquette
• Able to manage and lead junior crew
• Able to handle customer complaint
• Good attitude
• Eager to learn

Benefits

• Bonus subject to performance.
• AL ( 14 Days ).
• OT most of the time not require but if need we will pay OT when come to work for non opening days.
• $200 Split shift allowance per month ( prorated to number of day the employee works )

Working Hours

• Tues - Sat ( 5 working days )
• Sunday Monday and public holiday ( Off )
• 11am - 2pm
• 4:30pm - 10pm

Job Descriptions

• Simple Job
• Able to communicate with customers, need to speak English, friendly. Preferably Chinese Speaking too!
• Take orders, need to learn the menu and dishes name, we will let you try everything on the menu even the most expensive item!
• Deliver food to customer
• Clean and re-set table, wash cloth after each clean, clean chairs and floor when need during operation
• Wash glasses and occasionally dishes
• Floor ogranzation (only 28 seats)
• clean and prepare floor for operation
• check retail items expiry date

Job Requirements

• Friendly and good personal hygiene
• Able to communicate in English and enjoy western cuisine.
• Have a sense of responsibility
• Willing to learn

Benefits

• Medical insurance as per MOM
• Annual leave and Public Holiday
• Staff meal
• Food safety course will be paid by us
• On the job training

Working Hours

• 6 hours only on Tue-Thurs and 10 hours on Fri, Sat and Sun, 6 days a week, Monday off
• Tue - Thurs 3:30 - 9:30pm
• Fri - Sun 11:30 - 9:30