Job Description

Key Responsibilities

1. As the account owner, represents the company to the customer and the customer to the company in all sales-oriented activities.
2. Identifies customer needs and develops/implements sales strategies
3. Calls on existing or new customer to present Applied product and services offerings; coordinates customer demonstrations with product business group representatives
4. Communicate and present Applied Materials’ product roadmaps and capabilities to the customer, as well as communicating and presenting the customer’s technology needs to product business group representatives
5. Prepares pricing quotes; negotiates to final price and submits documentation to book order.
6. Conducts follow-up on accounts receivables
7. Maintains appropriate coverage and documentation for all assigned customers. Maintains summaries of customer visits. Develops customer specific action plans and completes them on a timely basis.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Job Description:

• Establish sales channels;
• Expand the customer base and maximize the market coverage;
• Promote and sell company’s range of fire protection products;
• Attend to sales enquiries and prepare sales quotation;
• Providing pre-sales technical assistance and product education;
• Assist in formulating business strategies and identify new business opportunities;
• Preparing and negotiating tender and contract terms and conditions to meet both client and company needs;
• Providing after-sales support services;
• Build & maintain good relationship with clients;
• Supporting marketing activities by attending trade shows, conferences and other marketing events;
• Making technical presentation and demonstrating how a product meets client’s needs.

Requirements:

• Diploma or Degree in Business Management or any related field
• Hardworking, proactive, self-motivated with good working attitude
• Aggressive and strong customer oriented service mentality
• Possess strong communication and interpersonal skills
• At least have 3 years of working experience

Responsibilities:

• Develop and execute strategic sales and marketing plans to drive revenue growth in alignment with company objectives.
• Collaborate with cross-functional teams to ensure alignment of sales and marketing efforts with product development and manufacturing processes.
• Lead and oversee the implementation of marketing campaigns, product launches, and promotional activities.
• Analyze market trends, competition, and customer feedback to identify opportunities and formulate effective strategies.
• Manage key customer relationships and engagements, understanding their needs and ensuring customer satisfaction.
• Define program milestones, timelines, and deliverables, and monitor progress against established goals.
• Prepare and present reports, performance metrics, and recommendations to senior management.
• Ad hoc duties as assigned.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, Engineering, or related field.
• At least 3 years of experience in Semiconductor Manufacturing with a focus on sales and marketing. Familiarity with semiconductor fabrication processes and technologies.
• Proven track record in developing and implementing successful sales and marketing strategies.
• Proficiency in data analysis, budget management, and project coordination.
• Results-oriented mindset with the ability to think creatively and strategically
• Strong understanding of semiconductor products, market dynamics, and customer requirements.
• Exceptional leadership, communication, and negotiation skills.
• Able to communicate effectively with suppliers and internal teams in both bilingual.
• Excellent communication, negotiation, and presentation skills, capable of establishing effective cooperation with individuals from diverse cultural backgrounds. abilities to effectively interact with customers and partners.
• Proficient in project management tools.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Ability to handle market competition and pressure, maintaining a positive attitude in high-intensity work environments.
• Resourceful and meticulous.

RESONSIBLES:

• Plan, Develop and Implement Sales & Marketing Strategy

Develop and execute a comprehensive sales strategy that aligns with the company's overall goals and objectives. Identify new market opportunities, potential customers, and emerging trends to drive sales growth. Exploring for a new development in the company's business and to be in charge of Singapore's team sales & marketing, sales planning, and marketing.

• Sales Process Optimization

Implement effective sales processes and methodologies to improve sales efficiency and effectiveness.

• Sales Forecasting and Reporting

Develop accurate sales forecasts and pipeline reports. Present regular sales reports to the executive team and board of directors to keep them informed of progress toward sales goals.

• Customer & External Parties Relationship Management

Build and maintain strong relationships with key customers & external parties and strategic partners. Engage in high-level sales negotiations and oversee major sales deals.

• Market and Competitive Analysis

Stay informed about Semiconductor/Manufacturing industry trends, market dynamics, and competitor activities. Use market intelligence/strong useful resources to identify opportunities and develop strategies to maintain a competitive edge.

• Budgeting and Resource Allocation

Participate in the budgeting process, ensuring appropriate allocation of resources to support sales initiatives. Optimize the use of sales tools and technologies to enhance productivity.

• Revenue Generation

Lead the sales team to achieve revenue targets and meet or exceed sales quotas. Monitor sales performance, analyze sales data, and take proactive measures to address challenges and capitalize on opportunities.

• Team Management

Recruit, hire, and train a talented sales team. Provide coaching, mentoring, and performance feedback to enhance their skills and productivity. Set clear sales objectives and provide guidance on strategies to achieve them.

• Cross-Functional Collaboration

Collaborate with other departments, such as marketing, product development, and customer success, to align sales efforts with overall business strategies. Foster a culture of collaboration and teamwork across the organization.

REQUIREMENTS:

• Degree qualification in any Business/Marketing/International Business/Supply Chain discipline with at least 10 years of relevant experience preferably from Semiconductor/Electronic/Supply Chain/Manufacturing industry.
• Proven expertise in sales and marketing and sales development of semiconductor business with deep knowledge of the semiconductor industry.
• Strategic mindset to identify growth opportunities, stay ahead of semiconductor industry trends, and adapt marketing strategies accordingly. Excellent proficiency in analyzing marketing data, generating reports, and deriving actionable insights to optimize campaigns and drive performance.
• Willingness to frequently travel and maintain close communication with overseas partners, conduct partner training, and expand business opportunities.
• Proficient use of marketing tools and strategies such as market research, brand promotion, and digital marketing, with a solid grasp of market dynamics in the semiconductor industry.
• Must be able to communicate effectively with suppliers and internal teams in both bilingual.
• Excellent communication, negotiation, and presentation skills, capable of establishing effective cooperation with individuals from diverse cultural backgrounds. abilities to effectively interact with customers and partners.
• Ability to handle market competition and pressure, maintaining a positive attitude in high-intensity work environments.

Tasks

- Grow R&S market share in EMC Test Solutions and OTA & Antenna Test Solutions

- Work closely with relevant stakeholders to promote our high-end products and solutions in key target markets

- Regular interaction with international key customers & partners for early cooperation during solution development phase

- Identify market & competition trends and actively shape our product and pricing policy

- Responsible for delivering customer and sales training courses, writing technical descriptions and preparing sales documentation

- Contribute actively to customer and sales training as well as trade fairs

- Work in a multi-national and dynamic team to support our business globally

Qualifications

- Degree in electronics/electrical/communications engineering, or in a comparable field of study

- Preferably at least 3 years of relevant working experience in the field of Electronics, RF or wireless communications

- Knowledge and experience on EMC, OTA and Antenna test will be an added advantage

- Strong analytical skills - Good knowledge of technology, market, competition and customer requirements trends

- Action oriented, driven to deliver and solid interpersonal communication skills

- Ability and willingness to travel paired with intercultural competence (APAC and West Asia countries)

- Excellent English, and Chinese language skills in order to communicate with Chinese speaking customers and associates in the region

JOB RESPONSIBILITIES

• Handle customer's calls
• Liaise with customers on matters such as schedules, rejects, orders etc
• Handle customer's complaints
• Monitor weekly sales backlog reports
• Liaise with Planning Department and warehouse for outstanding Sales Orders
• Download and receive of Sales Orders
• Filter Sales Orders’ lead time, pricing issues, New Sales Orders and related new projects etc
• Create and maintain customer codes in the ERP system
• Create and maintain customer's price lists
• Type and file quotations
• Invoicing, Issue Debit and Credit notes
• Monitor customers' payment & shipping schedules
• Prepare related documents such as Packing List and Proforma invoice for shipment
• Maintain sales reports on a regular basis
• Any other ad-hoc duties assigned.

JOB REQUIRMENTS

• Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in any field
• Proficient in Microsoft Excel
• Able to handle Mandarin Speaking customers' complaints and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution from China and Taiwan
• At least 2 year(s) of working experience in the related field is required for this position

Roles & Responsibilities:

To support Shilla’s rapid expansion in Singapore, we are recruiting for Beauty Advisors to join our growing family.

The Beauty Advisor will provide customer with beauty touch, elevate customer experience through providing excellent customer service, maintaining good customer relationship, sharing of product knowledge and expertise. You must be passionate about beauty products, sales driven and a good team player.

We provide excellent training and career progression opportunity.

Responsibilities

• Be a Shilla ambassador and portray a professional and customer oriented image at all times.
• Welcome every customer and elevate customer service experience through good customer service, sharing of solid product knowledge and expertise.
• Recognize sale opportunities when dealing with customers and be able to capitalize on upselling / cross presentation of items or services at point of service.
• Drive and achieve individual sales target on a monthly basis, in a team environment.
• Perform inventory replenishment as and when required.
• Maintain basic housekeeping and abide to all operation procedures.
• Operate POS cash register and handle various mode of payment.
• Any other duties as per assigned

Requirements

• Minimum GCE ‘O’ Level with prior cosmetic and perfume sales, travel retail background is highly desirable.
• Great passion for Perfumes & Cosmetics and work towards to achieve sales goals
• Strong customer service mentality, proactive and willing to learn attitude
• Good team player with a positive personality
• Able to perform retail operational hours which includes weekend and public holiday
• Bilingual with the ability to speak third language an added advantage - to liaise with multilingual associates
• Must be comfortable to work in Changi Airport

New hires who are working in frontline will receive 1 month bonus after they complete their 12 month of employment.

Job Responsibilities

• Perform order processing duties
• Monitor trucks readiness and liaise with customers to issue shipping instruction to factories and forwarders
• Work closely with customers, factories and freight forwarders to ensure timely shipment and delivery.
• Swift response to customers, shipment enquiries & freight quotation.
• Recording of orders and shipments.
• Up to date documentation filing

Job Requirements

• Min Secondary or O level
• Min 3 years of relevant experience
• Must have working knowledge in shipping terms, shipping documentation, L/C preparation and negotiation, application of Certificate Of Origin and Marine Insurance
• Experience in SAP is a MUST
• Good communication & interpersonal skills
• Meticulous, systematic & organized individual
• Team player
• Proficient in Microsoft Office
• Willing to work at Loyang area

· Handle sales activities/quotations for assigned account.

· Handle and grow existing customers/ new development customers (Machining and Contract Manufacturing) with strategic growth of 15%-20%.

· Manage customer account status & credit control for assigned account.

· Achieve assigned sales target and consistently follow up for purchase order after quotation is submitted to customer.

· Work with cross functional departments for customer request /new RFQ as per SOP0038.

· Review order fulfilment as per SOP0039 and back-up support for sales coordinator in order fulfilment that enable smooth daily operations.

· Maintain & service customers satisfaction as per SOP0040.

· Review consolidation of pricing & forecasting and work with customers in fulfilling the forecast.

· Participate in weekly / bi-weekly / monthly sales call with customers with the aim to ensure business needs are on schedule and to arrest any potential / new issues by customers relating to sales and revenue.

· Understand and work with multi-level bill of materials (BOM).

· Collaborating with the design, production, supply chain, engineering or R & D departments of the company to determine how products and services could be made or modified to suit the needs of the customer.

· Selling on technologically and scientifically company core capabilities to covert to product sales.

· Maintain and ensure Sales and Marketing annual operating budget did not exceed per HOD prevailing directive.

· Managing close relationship with various departments taking deliverables as top priority.

Any other ad-hoc duties as assigned by supervisor.

Minimum Diploma in Mechanical/Manufacturing Engineering or its equivalent.

Minimum 1 year of relevant working experience.

1. Technical and Technological Skills

· Knowledge in Navision system platform.

· Strong oral and written communication skills.

· Basic MS Office proficiency.

· Provide quality customer service that meets customer needs and expectations.

· Able to accomplish sales-related reports and presentations.

2. Personal Qualities (Soft Skills):

· Customer-focused and results-driven.

· Able to work in different time zone for customers weekly conference calls.

· Able to work independently or with the team.

· Good communication and interpersonal skills in building and maintaining both internal and external relationships.

· Open to explore and decipher new things for professional growth.

As Sales Manager, you’ll manage all sales activities and events including direct sales, sales solicitation, sales administration, public relations, management of the sale team and monitor results to ensure they are achieved.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Interfaces with operations on a timely basis
• Maintain regular contact with IHG hotels in Singapore and regional reservation office
• Entertain clients and provide proper customer service
• Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
• Plan and conduct familiarization tours and site inspections
• Drive sales target and achieve desired revenue for rooms

What we need from you

• A minimum qualification in Diploma in Hospitality Management
• At least 3 years of experience in a hotel sales & marketing department

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Have relevant knowledge on Freight Forwarding services.

Pleasant yet dynamic personality.

Good communication skills.

Able to work independantly and good in teamwork.

Visitation of clients and submit quotation via email.

At least 2 years of relevant experiences in SALES & MARKETING

Would be good if own a car

5 days week, Monday to Friday, 0900 - 1800.

Position: Sales Assistant Manager

As a Sales Assistant Manager, you'll play a pivotal role in enhancing the customer experience and contributing to our sales growth. Your responsibilities will include:

• Assisting sales manager with inquiries, product selection, and purchases.
• Providing product knowledge and recommendations to doctors, nurse and other healthcare givers.
• Processing internal sales forecast accurately and efficiently.
• Collaborating with team members to achieve sales targets.

Requirements:

• Minimum bachelor’s degree
• Previous medical related industry or customer service experience preferred.
• Excellent communication and interpersonal skills and good commercial accuments.
• Strong attention to detail and organizational abilities
• Ability to work effectively in a team environment.
• High energy and enthusiasm and self-confidence.
• Fluence English and Malay and Chinese.
• Flexibility to work a variety of shifts, including weekends and holidays.

We are looking to hire suitable candidates to join our team as Retail Sales Associate (Full-Time) to be representing internationally recognised spirits brands at Changi Airport.

Join us now as attractive remuneration package awaits.

Role & Responsibilities

• Drive brands sales by providing a best-in-class customer service
• Work in a team and achieve sales targets through commitment and collaboration
• Demonstrate cross-selling and up-selling sales techniques
• Ensure merchandising is set up according to standards, and that stock requirements are met
• Maintain knowledge of general and in-store trends and activities of various spirits categories
• Reinforce a positive brand image through your attitude and grooming
• Complete tasks in a timely manner
• Any other duties/matters which may be assigned by your team leader

Must-have Attitude & Skills

• Sales-focused
• Positive – “I can do it!”
• Active learner
• Resilient
• Responsible
• Productive

Requirements

• NITEC / GCE O Level and above (A copy of the educational cert. must be available)
• Willing to work at Changi Airport – a fast paced and dynamic environment
• Willing to work retail hours (8 hours/ shift, excluding 1 hour break), rotating shifts, weekends, and public holidays

Benefits

• Attractive remuneration package (Salary range: S$2,500 - S$3,000 + Commission, when applicable)
• Medical and dental insurance coverage
• Comprehensive service and product training
• Well-defined career progression
• Performance bonus, when applicable

We look forward to receiving your application!

The Assistant Manager will be accountable for achieving the following results:

• Ensure Good procurement from Airlines
• Excellent Customer Service for all Customers.
• Ensure smooth Operations
• Ensure customer satisfaction
• Ensure Timely Month End Closing for all shipments/jobs files for Airfreight Department, extending to other departments in the future

Key Activities / Accountabilities

JOB PROFILE

• Ensure efficient and smooth handling for the airfreight Department.
• Ensure service standards are met with all vendors.
• Manage Airlines/Co-loader network and ensure best buying rates for the company.
• Response to RFQ/Rates Request.
• Ensure timely and accurate billing to customers.
• Ensure Timely monthly closing of all airfreight jobs and proper filing.
• Managed and build up consolidations sectors/lanes.
• Maintain good relations with all customers and ensure good customer services.
• Ensure profitability for businesses secured with regular review with management.
• Develop more airfreight business
• Any other official duties assign by Senior management.
• Report to Director
• Preferred 2-3 years freight experience
• Good customer service attitude
• Resilent
• Team Player
• Postive attitude

HR

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement
• Provide financial solutions to client.

- High incentives of $3000 per successful placement (subject to terms and conditions)

Text 97234992

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Name

Nationality

Age

Highest Education

Job Description:

• Establish sales channels;
• Expand the customer base and maximize the market coverage;
• Promote and sell company’s range of fire protection products;
• Attend to sales enquiries and prepare sales quotation;
• Providing pre-sales technical assistance and product education;
• Assist in formulating business strategies and identify new business opportunities;
• Preparing and negotiating tender and contract terms and conditions to meet both client and company needs;
• Providing after-sales support services;
• Build & maintain good relationship with clients;
• Meeting regular sales targets and coordinating sales projects;
• Supporting marketing activities by attending trade shows, conferences and other marketing events;
• Making technical presentation and demonstrating how a product meets client’s needs.

Requirements:

• Diploma or Degree in Engineering preferably in Mechanical/Electronics/Electrical/Industrial or any related field
• Hardworking, proactive, self-motivated with good working attitude
• Aggressive and strong customer oriented service mentality
• Possess strong communication and interpersonal skills
• At least have 3 years of working experience
• Immediately available or start work within short notice

Job Responsibilities:

• To cover West and North Zone of Singapore
• Ensure products are well displayed on the shelf with ideal position
• Check and display price ticketing to ensure products on promotion display the correct price ticket and well displayed on shelf
• Monitor, maintain inventory levels and ensure stock rotation (FIFO) at all outlets and to reduce out of stock situation
• To check on product expiry, damage and replacement of goods.
• Provide feedback on competitors activities, promotion response, market trend, customer feedback and etc
• Build rapport with store manager, supervisors or lane in-charge and work with respective stores for promotion and display
• To resolve issues that arise and resolve problems at the store level
• Any other duties as assigned by the Sales & Marketing Manager from time to time

Job Requirements:

• Possess at least Secondary education
• At least 2 year of relevant experience, preferably in the FMCG industry
• Good interpersonal, and communication skills with a positive working attitude and customer service mindset
• Able to work with minimal supervision
• Independent, proactive and self-motivated

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Responsibilities

• Generate sales lead through cold calls and follow ups by Sales team
• Provide post-sales support to large customers on their orders and enquiries, and realising their maximum potential. Example: promote new products, upsell and cross-sell more products
• Attend to incoming enquires and provide customers with quotations and support
• Assist in the preparation of quotations / contracts / mailers / samples for sales team / product specifications and certifications
• Prepare sales contract or re-contract, open new account, generate sales report
• Support Sales & Marketing effort, both local and overseas
• Assist Sales Team in order planning and forecast
• Assist to check and coordinate on supply and order fulfilment with warehouse, purchasing and production departments.
• Work closely with sales team and provide them with orders update when necessary
• Identify opportunities for process improvement and efficiency in Sales & Marketing Department
• Ensure collection of payment promptly
• Ensure that all customerinformation are updated regularly into our system (Microsoft Dynamics 365 Business Central).
• Any other ad-hoc tasks or duties assigned

Job Requirements:

• Minimum of 1-2 year(s) of relevant working experience.
• Good customer service mindset
• Excellent written and verbal communication skills (English)
• Good interpersonal, and communication skills with a positive working attitude.
• Self-motivated, dynamic, proactive and continuous improvement mindset
• Well-organized and meticulous.
• Proficiency with Microsoft and documentation skills.
• Able to be independent, multi-tasking, and work in a fast-paced environment.
• Microsoft Dynamics 365 Business Central proficiency will be an added advantage.
• Applicants able to commence work within a short period of notice will have an added advantage.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Manage all Frontline Staff assigned

• Be a Leader to motivate and guide team members in becoming true Shilla Ambassadors
• Assist Retail Manager / Senior Retail Manager on recruitment needs
• Drive sales and work on sales initiatives to maximize sales potentials to achieve sales targets
• Handle all employee disciplinary matters, provide counselling and enforce disciplinary actions
• Ensure compliance of SOPs of selling standards, customer service quality and attitudes, grooming matters and adherence to all established operational policies and procedures
• Handle rostering and manpower planning

Sales Reports and Targets

• Prepare all required sales reports and forecasting for assigned terminal
• Customer Service
• Work closely with Customer Service Team to manage and resolve customer-related feedback

Store Management

• Conduct stock take exercises, monitor stocks, manage inventory levels and replenishment
• Ensure sufficient stocks of products and other requirement items
• Work closely with related Departments to review Visual Merchandising and product display
• Ensure all Incidents in store are duly reported and handled
• Work with Security Team on STEB & LAGS regulations
• Any other duties as per assigned

KEY REQUIREMENTS & COMPETENCIES

• Minimum GCE ‘O’ Level
• Prior experience in Cosmetic and Perfume sales in a Supervisory capacity, with passion in the industry
• Experience in travel retail background preferred
• Excellent communication and interpersonal skills with a pleasant personality
• Strong customer service mentality, proactive and willing to learn attitude
• Dependable Leader with the proven sales records
• Bilingual, with the ability to speak third language an added advantage
• Able to perform retail operational hours, including weekends and public holidays
• Bilingual, with the ability to speak third language an added advantage
• Only those with legal rights to work in Singapore can apply

Key Job Responsibilities

• Providing one-stop service to passengers, including baggage wrapping and helping with travel documents
• Promoting and selling of products such as SIM cards, Transport cards, WiFi routers and Attraction vouchers
• Ensure accurate stock inventory and arrange for replenishment as and when required
• To engage in booking/reservation on transport
• Ensure accurate stock inventory and arrange for replenishment as and when required.
• To engage in Meet and Greet services, if required.

Minimum Job Requirements

• Working location: Changi Airport (Changi Recommends counters)
• Working hours: Rotating shifts (9 to 12 hours shifts including breaks, example: 7am to 7pm / 10pm to 8am / etc)
• Working days per week: Average 4 to 5 days (including weekends & Public Holidays)
• Min. N level or equivalent with relevant experience in Retail industry
• Good interpersonal and communication skill
• Customer-oriented and self-driven

Attractive commission (on selected products)

Job Description & Requirements
The role of a Sales Admin Clerk is responsible for rendering all the after-sales support services to the customers.

This includes administrative tasks such as preparation of quotations, contracts, mailers, samples and processing of orders.

Specific Responsibilities

1. Responsible for the day-to-day sales administrative task.

2. Prepare sales quotations / generate invoices / documentations.

3. Prepare sales contract / re-contract.

4. Prepare mailers/sales leads and samples for sales team.

5. Administrative task for opening of new customer account.

6. Maintain and replenish sales samples drawers.

7. Taking customers’ orders via phone or email, input into system, print, sort the invoices and issue of errand forms.

8. Support and assist sales team administrative duties as assigned.

9. Ensure that all customer information are updated regularly into our system (Microsoft Dynamics 365 Business Central).

10. Attend to office deliveries/mails as we do not have receptionist.

11. Assist to generate sales report, when required.

12. Any other area of responsibilities that the company deems necessary.

Competency Requirements

1. Competency in Microsoft Word, Excel and Outlook.

2. Well organized, attention to detail and accuracy.
3. Communication skills for coordination and customer service.

4. Existing/prior user of NAV/Microsoft Dynamics 365 Business Central will be an added advantage.

Career Development

1. Progression from Sales Admin Clerk to Sales Product Specialist (Indoor/Outdoor).

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Job summary

1) Responsible for the sales objectives set by the company.

2) Work cohesively with the F&B sales team.

Area of responsibilities

1) This position is INDOOR sales. Sector – Food & Beverage (Cafes, Central Kitchen, Distributors, Restaurants, etc) and Hospitality (Hotels, etc).

2) Achieving the sales target set by the company.

3) Responsible for bringing in new customers.

4) Realising the maximum account potential of company’s customers. Example: Promote new products, upsell more items.

5) Administration tasks - Prepare sales contract or re-contract, open new account, generate sales report and sales quotations.

6) Prepare mailers and sales samples.

7) Work cohesively with respective Outdoor Product Executive to increase sales. This includes making appointment and preparing sales kit.

8) Liaise with Purchasing department for sourcing of items.

9) Assist in the preparation of the monthly report on sales performances to the Management for sales performance evaluation.

10) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) GCE ‘O’ level.

2) Communication skills.

3) Outgoing personality.

4) Multi-tasking ability.

5) NAV/Microsoft Dynamics 365 Business Central sales module proficiency will be an added advantage.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)