To be responsible for planning, developing new room sales business while maintaining and servicing. existing accounts.

Responsibilities

· To be responsible for securing rooms sales from corporations, travel agencies and leisure markets.

· To assist General Manager and DOS in planning and formulating sales strategies for the rooms department.

· To conduct daily sales calls (about 4-6) and visit potential clients to promote and sell the guest rooms as well as to secure tour group reservations for meal periods at the coffee house.

· To liaise closely with the Front Office, Reservations and Housekeeping to up sell whenever possible and to ensure effective management of room inventory, ensure cleanliness and comfort of the rooms and for any other matters pertaining to the needs and requirements of the customers.

· To prepare proposals, contracts and confirmation letters, monthly rooms Sales Forecast and revenue and other correspondences and forms required to ensure smooth operations of all the department.

· To discuss special rates and requests with the DOS and General Manager.

· To follow up with the customers to obtain feedback of the service rendered and conducts post mortem sessions when necessary with the operations personnel to minimise guests' complaint and regularly meet with fellow team members to explore avenues to improve the rooms sales.

· To seek market intelligence, visits competitor hotels and compile a feedback report on a quarterly basis for the DOS and General Manager on the prevailing and expected market trends and highlights any new developments in the market. Based on these market intelligence, he/she and the General Manager will formulate pro-active strategies and plans to ensure that YWCA Fort Canning’s business and profitability is sustained.

· To attend the monthly Sales Meeting to present his monthly sales report and provides feedback on the market situation and competitors’ analysis and contributes ideas to improve business and to achieve his gazetted profits in his area of responsibility.

· Apply strategies in diverse situations to manage work relationship within the organisation or with external parties to build a stronger and effective team.

· Support any ad-hoc task as assigned by the management.

Requirements :

· Minimum 5 years of relevant experience of which 3 years in corporate sales preferably in Hospitality, or Leisure sector.

· Familiar with different market segments and proven good sales track record of managing corporate accounts in relevant sectors. · Sound knowledge in long term sales strategies and associated practices.

· Drive for result, self-motivated with excellent time management and multitasking skills

· Excellent communication and written skills.

· Good computer skills in Microsoft Word, Excel and Powerpoint.

· A good team player and demonstrates high initiative.

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Providing administrative support - data entry, sorting and filing of documents.
• Providing quotation to customer on time
• Answering phone calls.
• Any other duties as and when assigned

Job Requirements:

• Minimum 1 years admin experience
• Knowledge in MS Excel, MS Office is an advantage
• Must have a good command of written and spoken English
• Strong attention to detail and organizational skills

We are looking for an experienced Administration Manager / ADMIN SALES to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

Requirements and skills

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills

Job Scope:

• Assist HOD in all aspects relating to the accounting functions to facilitate the closing of the full set of accounts
• Lead and supervise team members and work well with management in meeting targets
• Perform daily accounting function including AP, AR, GL and Bank Reconciliation
• Ensure timely and accurate closing of accounts and preparation of monthly financial reports and schedules
• Perform payment forecast and monitor cashflow
• Analysis of accounts
• Develop & implement process improvements
• Liaising with Auditors
• Any other assignment as assigned by Management

Requirements:

• Minimum of Degree in accounting or equivalent
• At least 3 years of relevant accounting experience, preferably in freight forwarding industry
• Proficient in MS Office
• Ability to work independently with high level of initiative and resourcefulness
• Self-motivated, detail-oriented, meticulous and committed individual who can work with little supervision under tight deadlines
• Good team player with good interpersonal and communication skills

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

The Sales Coordinator is to provide administrative support to the respective Sales Team Leaders i.e. Director of Sales (DOS), Assistant Director of Sales (ADOS), Senior Sales Manager (SSO), Sales Manager (SM) and Sales Executive (SE) including handling and responding sales enquiries via emails and tele-sales in the absence of the Sales team leaders in a timely manner. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities 

Supports Respective Sales Team Leaders to Handle Incoming Sales Inquiries 

• Handles clients’ enquiries, conduct site inspection in the absence of DOS / ADOS / SSM / SM / SE.
• Prepares sales proposals, contracts and assist to follow up in a timely manner.
• Prepares sales materials including presentation, sales kit etc.

Provides Administrative Sales Support

• Organises and coordinate meetings, conferences and travel arrangements.
• Arranges and confirms appointments.
• Organises internal and external events.
• Handles incoming mails and other materials.
• Sets up and maintains filing systems as per division standards.
• Collates information, maintains database to ensure they are up-to-date.
• Communicates verbally and in writing to answer inquiries and provide information in a timely manner.
• Liaises with internal and external contacts.
• Coordinates the flow of information both internally and externally.
• Maintains adequate stock of all sales materials as suited to required quantities.

Ad-Hoc Projects Champion

• Assists and supports in ad-hoc projects assigned by respective Sales team leaders.

Participation in Accor / Raffles Corporate Programmes

• Actively participates in min. 3 Accor / Raffles Corporate Programmes such as Planet21, Raffles Outreach, etc.

The position will focus on managing, operating, and maintaining the site facilities to ensure sustainability for management, staff and other stakeholders. This is also a hands-on position where experience with MEP (Mechanical, Electrical and Plumbing) is necessary to succeed in this role.

Job Description

Facilities Management

• Conduct regular space audits and update space inventory.
• Coordinate with contractors on facilities advance planning
• Support in reviewing, evaluating and providing inputs to all fit-out design proposals, test-fits, requirements related to space, layout and MEP systems
• Manage building renovation and facilities projects
• Support in planning and executing enhancement programme and reconfiguration,
• Manage multiple vendors of hard skills to deliver services on time and within budget
• Assist the Director to manage and prepare budgets, annual planning, perform project cost control.
• Manage vendor procurement processes in accordance with agreed procurement guidelines, involve and work with the Procurement team and follow procurement best practices
• Financial administration inclusive of invoice processing; code and allocation onto respective cost centres.
• Monitor and provide reports including but not limited to operational trackers, site inspection, inventory management and energy consumption.
• Analyze relevant FM data and preparation of reports, and provide recommendations based on the findings
• Ensure compliance with local legislation and regulations
• Establish and maintain a positive rapport with internal and external stakeholders
• Collaborate closely with the other departments to ensure smooth execution of project
• Asset and payment management
• Manage office hand-over and defect follow-up
• Provide support where necessary for any planned and unplanned out-of-hours working
• Perform other facilities management related duties as assigned.

Requirements:

• Diploma/Degree holder with Project and Facilities Management background preferred.
• Min 1 years of relevant experience
• Prior experience in Hotels/Clubs will be an added advantage
• Meticulous, organized, good negotiator with strong hands-on mentality and able to work in a fast-paced environment
• Proactive, fast learner and ability to multi-task
• Ability to work independently yet team player to work across different departments
• Passion for service and member focus
• Quick problem solver

• To prepare, maintain, communication and coordinate diverse commercial administration in support of all sales activites.
• Maintain, communication and coordinate internal online ordering platform. Support and communicate closely with other departments, maintaining records of sales data and promptly assist customer enquires
• Prepare commercial quotations in response to new customer enquires. informing customers of pricing and other contractual conditions within agreed guidelines
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style

• Minimum Diploma qualification.
• Experience working in MNC organizations and managing multiple stakeholders.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Incumbent should be independent, resourceful, and proven ability in problem solving.
• Entry Level if only they have proven experience as administrator or user of online ordering platform/ system.
• Also able to consider candidates from customer service background who have experience working directly with Sales and Customers.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 12 months contract with 1 month bonus, Salary up to $4,000
• Working location: International Business Park
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.

Chai Son Chan & Co was established in 1982 providing a one-stop business solution with a focus on helping business owners with their accounting and tax needs. The firm has more than 30 years of experience in providing accounting, auditing and taxation services to small and medium enterprises.

Job description

1. Assist with the audit of financial statements for SME clients

2. Assist with compilation of unaudited financial statements

3. Assist with the preparation of tax computation

4. Occasionally assist with preparation of full sets of accounts and GST returns

5. Perform any ad hoc or admin duties as assigned

Other information

· Degree in Accounting, ACCA or equivalent

· Experience strongly preferred

· Convenient location near Paya Lebar / Eunos MRT station

· 5 days work week

· Both full-time/part-time considered. Please indicate when applying.

Tasks

• Support in daily, monthly, quarterly and annual sales operations reporting
• Support in short-/mid-/long-term sales planning processes
• Support in general sales operations in terms of order and quota management
• Support in monitoring and verifying of sales processes and Key Performance Indicators
• Support in coordination of business processes, activities and projects between Porsche AG, Porsche Asia Pacific and the 13 countries in the Asia Pacific region

• Bachelor’s/Master’s student in areas such as Business Administration, Economics, Accounting or Industrial Engineering
• High interest in premium automotive industry
• Fluency in written and spoken English with good communication skills
• Proficiency in Microsoft Office suites
• Open-minded, organised, analytical and quality oriented
• Team oriented working attitude and intercultural understanding

Duration: 6 months Full-Time

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be part time for 12-30 hrs per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by

• Starting conversations with customers
• Selling products at the cash desk, fitting rooms and on the shop floor
• Processing deliveries
• Stock replenishment
• Merchandising the latest garments on the shop floor

The Visa Cross Border Solutions (VXBS) team is charged with leading the design, build, and commercialization of best-in-class flexible enterprise-wide FX, virtual accounts, and currency management solutions as we seek to meet the growing and increasingly diversified needs of clients moving funds around the world. In addition, VXBS includes the commercialization of Currencycloud, our recently acquired cloud-based embedded cross border money movement infrastructure solution and the integration of these capabilities into Visa platforms & solutions.

VXBS is a key enabler of Visa’s seamless cross-border commerce. Historically, VXBS has delivered the systems, processes and capabilities to support foreign exchange services for our Issuer and Acquirer Clients around the world, and managed and executed settlement of consumer purchases in 28 currencies every day. As our network and our business expands, including with the introduction of Commercial and Money Movement Solutions (Visa B2B Connect, Visa Direct, and Visa Government Services) and use-cases involving global money movement, rapidly evolving consumer expectations with fintech, wallets and neobanks, new distribution models like open banking demanding API based multicurrency solutions, and new settlement models leveraging crypto beginning to enter mainstream, our capabilities are adapting to meet clients’ needs and support our vision for Visa to be the embedded cross border payments facilitator across a range of use cases – Purchase Flows, New Payment Flows, and Off-Visa Flows.

What a Sales Consultant does at Visa:

• Research and identify potential clients, identify decision makers & qualify leads to build a strong pipeline of relevant opportunities and deliver against sales targets

• Call and meet with prospective clients to understand their challenges and the positive impact Currencycloud can have on their business so that you can outline the benefits and demonstrate the value of our platform (we advocate “Gap Selling”)

• Negotiate and close contracts with clients to meet revenue targets, setting clients off on a path to success, resulting in sustainable revenue streams

• Manage and report against activity, pipeline, and sales metrics

• Work with Compliance, Solutions, Customer Success and Account Management team members to provide a smooth onboarding and handover of accounts post sale

• Use insight from the Fintech and Payments market to help drive Currencycloud business strategy towards successfully expanding into your focus segment(s)

• Be seen as the Thought Leader and go-to expert for your segment(s) both internally and externally to industry participants.

Why this is important to Visa

You will be working closely with the Marketing, Demand Generation and the Strategy Team to lead and drive the development of Currencycloud market segments. Through using various tools and resources, the Sales Consultant will collaborate with other teams to validate the Product Market Fit (PMF) and help determine the Total Addressable Market of their specialist segment.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

About the job

Reporting to the Goods Flow Team Manager, you will be responsible for the goods flow process in eCommerce in IKEA Tampines; ensuring the most efficient, commercial and safe way possible to provide a good shopping experience for our customers.

Your assignment

• You will be responsible for the picking of articles in the warehouse and shop floor for online and store customers, ensuring there is no backlogs in order to meet the delivery schedules
• You will perform inventory checks and ensure data integrity and the highest stocks availability for customers
• You will adhere to quality, security and safety service standards and comply with procedures, rules and regulations
• You will ensure the warehouse is clean and safe for work
• You may be required to operate pallet jack to move heavy articles

As a QHSE Assistant, you will be responsible for assisting in the implementation and maintenance of the Quality, Health, Safety, and Environment (QHSE) management systems. You will collaborate with the QHSE team to ensure compliance with all relevant regulations and standards. This is a vital role in our organization, and the successful candidate will contribute to fostering a culture of safety and quality throughout the company.

Responsibilities

• Assist in developing and implementing QHSE policies and procedures.
• Conduct regular inspections and audits to identify potential hazards and non-compliance.
• Assist in investigating incidents and accidents, and recommending preventative measures.
• Maintain and update QHSE documentation and records.
• Support QHSE training programs for employees.
• Assist in conducting risk assessments and implementing control measures.
• Collaborate with different departments to ensure QHSE requirements are met.

• Minimum Diploma in Occupational Health and Safety, Environmental Science, or a related field.
• Prior experience in a similar QHSE role is preferred.
• Working knowledge of relevant QHSE regulations and standards.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Role Summary

• Responsibilities: Providing administrative and organisational support to several members of our senior management and leadership team, offering the best possible service to reduce their administrative burden
• Requirements: No prior experience is required for this role. Instead, we are looking for candidates who possess a range of soft skills like attention to detail, strong communication, organisational skills, customer service, and more
• Salary: $2,500 to $3,500 per month, depending on your previous experience
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates in 2024
• Location: Please note that this role is available in our Singapore office

About the Role

This is an exciting time to join the Costello Medical team as we are growing rapidly both in Singapore and internationally. This growth has been driven by our commitment to delivering exceptional levels of customer service and high-quality work. We are seeking a proactive and enthusiastic individual to provide support to our senior management team in our Singapore office. You will take on significant responsibility for their administration to ensure the continued success of the running of the Singapore office, and you will also play an instrumental role in coordinating a variety of exciting projects.

As a Personal Assistant at Costello Medical, you will support several members of our leadership team. You would also be responsible for acting as the first point of contact for internal and external queries and requests. As well as supporting senior colleagues with diary management, collating agendas, attending meetings and taking minutes, you will also be responsible for:

Key responsibilities will include:

• Managing the diaries of those you support, including scheduling and rearranging meetings, adding important events and project deadlines, arranging meeting rooms, and more
• Minute taking in meetings and assisting in following up on agreed actions afterwards, to support project delivery
• Scheduling events, including researching costs and providing budgets, liaising with venues, and booking facilities
• Assisting with the organisation of both domestic and international travel, as well as preparing itineraries for those you support
• Drafting, and reviewing the accuracy of, documents and presentations
• Contributing to the wider aims of the company, wherever possible
• Copying scientific details between different document types
• Answering telephones and taking messages
• Making purchases and processing expenses
• Proactively identifying additional ways in which the administrative burden on those you support can be lessened
• Responding to personal administrative tasks
• Other ad-hoc tasks in support of the rest of the Operations division and the wider Singapore office, including scheduling and arranging of interviews

A Day in the Life of a Personal Assistant

To learn more about a typical day for a Personal Assistant at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/pe...

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read first-hand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at...

About You

At Costello Medical, our approach to recruitment focuses on entry-level recruitment and developing talent from within. Our Personal Assistant role is no exception, and we welcome applications from candidates with no prior experience who are looking to make the first step in their career. You will work closely with the wider Personal Assistant team based across the UK and around the globe, receiving continuous on-the-job training, mentorship, and guidance throughout your career. This comprehensive internal training will enable you to quickly take on increasing responsibility in support of your senior colleagues. There will also be fully funded external training opportunities available as you continue to build your career as a Personal Assistant.

You will be hard-working, motivated, and thrive in a fast-paced environment. Most importantly, you will enjoy making a positive difference to the working lives of the managers you support, which will include striving to reduce their administrative burden.

Essential requirements for the role are:

• An excellent level of written accuracy, attention to detail, and the ability to critically review your own work in terms of presentation, style, and content
• Exceptional organisational skills and the ability to apply these in the way you plan your work and approach tasks. This includes planning your own time effectively to ensure deadlines are met
• The ability and desire to understand project objectives, appreciating how individual tasks feed into the bigger picture of the project
• An aptitude for delivering outstanding customer service and the ability to tailor your communication style (such as tone and frequency of interaction) to suit various audiences and situations, while considering the needs of others, both internally and externally
• The ability to present concerns or feedback in an honest yet constructive way
• Skilled in relationship building, displayed both internally and externally
• An excellent level of productivity, whilst effectively utilising time and resource available
• A high degree of tact, discretion and professionalism when dealing with confidential information
• Excellent proficiency in written English and arithmetic
• Fluency in Outlook, Microsoft Word, Excel, and PowerPoint

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for over six consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes an assessment for you to complete in your own time, followed by a telephone interview with a member of the Talent Acquisition team. If successful, you will be invited to an interview with senior members of the Singapore office. Our standard recruitment process lasts around 2 to 4 weeks, however this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via [email protected] should you require reasonable adjustments at any stage.

We are currently recruiting for a start date in 2024 and you will be asked to state your availability on your application form. We can also consider applications from those seeking a deferred start date in 2024. Whilst there are no set application deadlines, we would strongly recommend applying as early as possible so that we can begin processing your application, as the role will close when a suitable candidate is found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A starting salary of S$2,500 to S$3,500 per month, depending on your previous experience. Salary increases are typically awarded after 12 months and will then be reviewed on a yearly basis
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-singapore/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by artificial intelligence (AI), your application is likely to be disqualified.

Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

Please note that we are unable to support Employment Pass applications for this role and you will therefore need the right to work in Singapore independently from the company.

PURPOSE AND SCOPE

This position will be responsible for supporting the commercial sales and business development activities for power (thermal and/or renewable energy).

KEY ROLES AND RESPONSIBILITIES

• Commercial negotiation, deal structuring, preparation of proposals and execution of power sales agreements
• Prospect and acquire new key customer accounts
• Customer engagement and relationship building
• Develop and implement power commercial strategy in collaboration with other internal stakeholders
• Regular management reporting and updates
• Regulatory management
• Any other ad hoc duties as assigned

QUALIFICATIONS & EXPERIENCE

• Degree in Business, Engineering or Economics
• At least 3 years of corporate sales experience
• Relevant experience in the power or energy industry would be preferred

SKILLS, COMPETENCIES AND PREFERRED CHARACTERISTICS

• Interpersonal, communication and negotiation skills
• Analytical & problem-solving skills
• Proficiency in MS Powerpoint and Excel

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

• Answer incoming calls and perform other receptionist duties when needed
• Apply, maintain and update outlets’ relevant licences, (SFA, Electrical license, Music License, Liquor Licence etc.)
• Render administrative support to CEO and Business Planning Managers
• Assist Business Planning Managers for the setting up of new outlets and closure of outlets
• Maintain proper filing and disposal of confidential document
• Order office supplies, Stationary and research new deals and suppliers
• Run company’s errands to post office, SFA, SP services and office supply store
• Coordinates and organizes department meetings and conferences including meeting venue bookings, catering requirements, sets up the room and any other requirements of department meetings;
• Performs clerical functions such as preparing correspondence, receiving visitors, arranging courier services etc.
• Any other ad-hoc duties assigned.

· Answer incoming calls and perform other receptionist duties when needed

· Apply, maintain and update outlets’ relevant licences, (SFA, Electrical license, Music License, Liquor Licence etc.)

· Render administrative support to CEO and Business Planning Managers

· Assist Business Planning Managers for the setting up of new outlets and closure of outlets

· Maintain proper filing and disposal of confidential document

· Order office supplies, Stationary and research new deals and suppliers

· Run company’s errands to post office, SFA, SP services and office supply store

· Coordinates and organizes department meetings and conferences including meeting venue bookings, catering requirements, sets up the room and any other requirements of department meetings;

· Performs clerical functions such as preparing correspondence, receiving visitors, arranging courier services etc.

· Any other ad-hoc duties assigned.

• Perform day-to day accounting function and able to maintain full sets of accounts with proper records and schedules.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger.
• Manage procurement processes, including record keeping and ensure compliance to organisation’s policies and processes.
• Ensure budget holders provide procurement plans in a timely manner and work closely with them to plan and initiate procurement.
• Ensure that procurement needs for the team and payment for invoices are properly carried out and processed respectively according to CMSG’s procedures and guidelines.
• Conduct reviews, recommend and implement KPIs, SOPs, etc to improve work efficiency and effectiveness to achieve better procurement outcome, contract management and corporate governance.
• Manage and coordinate internal and external audits to ensure timely response to the auditor and follow-up by the team.
• Assist in contract management and office administration.

Requirements

• Diploma or Degree in Accountancy/Business
• Preferably at least 3 years of relevant experience in procurement and office admin.
• Working experience in public sector and charities would be advantageous.
• Preferably with working knowledge of accounting software in Xero and MS Office applications.

Job Description

• Responsible for maintaining and developing new business with existing customers.

• Secure new customers through tele-marketing, visitations and follow ups.

• Procurement of rates from overseas offices, agents and approved local vendors.

• Preparation of quotations and participation of RFQ, tender bids when required.

• Achieving the annual sales target.

• Reporting to the Head of Sales and working closely with on commercial activities and business development.

• Submission of CRM reports.

• Have own clientele base is most welcome.

Requirements

• Minimum 2 years of sales experience in freight forwarding.

• Independent and driven to plan and generate sales.

• Good proficiency in Microsoft Office (Excel and Word)

• Team player, able to work with fellow colleagues.

Strategic Role:

Plan and drive the end-to-end service delivery processes via effective and optimum end to end program management, to ensure successful service provisioning, service fulfilment, quality assurance and Field Supports in timely manner in line with TM’s goals and vision of world-class service fulfilment towards operational excellence, in accordance with agreement (SLA/SLG/RFS) and industry standard aiming to expedite revenue growth and customer loyalty.

Key Responsibilities:

• Lead the overall technical support functions of company’s bandwidth and data products.
• Manages client satisfaction from all levels, commitment and expectation to the service level agreed upon and ensure timely escalations were manage adequately.
• Responsible for the 24x7 customer post-sales support & field support
• High level of expectation to establish great working partnership with Solution Consultants and partners in order to adequately conclude negotiation.
• Effectively translate business case into technical and budgetary proposal.
• Collaborates in discussions with Global Business Division and Product Development Units on market trends, new products, budget and service delivery issues
• Maintains proper technical and network records of all business technical transaction and customers information
• Maintain a strong knowledge of company products and offerings, including our value added services and competitive positioning in the market industry.
• Managing successful service activation of orders from initiating, planning, executing, controlling, and closing.
• Performs other duties as assigned by the Manager & Country Director

Job Requirements:

• Candidates preferably possess a good diploma or degree in Telecommunication or Information Technology
• Candidates must have at least 3 years experiences in wholesale bandwidth and data platform
• Possesses good (hands-on) network and configuration knowledge on CISCO & Juniper router series equipment
• Proven track record in managing bandwidth and data equipment. Also, must be able to handle several complex customers’ request/tasks simultaneously
• Strong knowledge in MS office and able to create formulas from excel effectively
• Good technical feel and business writing skills
• Having strong customer focus and strong integrity
• Demonstrated ability in interpersonal communication and presentation skills
• Positive working attitudes, able to work independently

• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities such as software upgrades, installation / Uninstallation of approved software. 
• Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom Telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to agreed SLA; or ensure to send to resolver groups as necessary.
• Incident management for P1 to P4 tickets.  Managing users communication and broadcast.
• Produce operational documentations and evidence for internal and external audits.
• Oversee, develop and optimize the End User Services processes and procedures to continually adapt to changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

• Minimum 7 years’ experience in IT environment
• Excellent knowledge in ServiceNow is essential.
• Excellent knowledge in troubleshooting on Windows, Mac, operating system.
• Basic network infrastructure skills
• Ability to work proactively with direct manager, business users and stakeholders
• Ability to stay calm under pressure and very well organized in advancing tasks assigned.
• Ability to communicate and supervise 3rd party vendor effectively
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel and Macros is recommended.