Team Summary

Value Added Services (VAS) Sales Operations team is fundamental in driving sales effectiveness through strategic planning, sales process improvement, insights through data to support the business and stakeholders in decision making. Sales Operations team will foster collaboration and provide integral support to VAS leaders and sellers  in achieving their goals. This team is critical in supporting the sales business on a day to day basis.

What a Sales Operations Manager for Value Added Services (VAS) does at Visa:

The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring to name a few. The ideal candidate will have at least 8 years of sales support experience in a high-tech, software development, or SaaS delivery environment.

What we expect of you, day to day:

• Additional responsibilities include: providing Sales and Client support to the APAC Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution.

• Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.

• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.

• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.

• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.

• Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.

• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team.

• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.

• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

• Provide adhoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits and Novation Agreements

Why this is important to Visa

With Value Added Services (VAS), you will have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Sales Operations Assistant
Porsche Singapore Pte. Ltd. (Retailer)

Porsche Singapore is seeking a dedicated and experienced Sales Operations Assistant to provide support in managing Tequipment, Pre-Delivery Inspections (PDI), vehicle movement, and off-site storage. This role also involves coordinating refurbishment and conducting quality checks to ensure that all vehicles meet Porsche's high-quality standards.

• Handle Tequipment management including ordering and tracking the status of orders to ensure timely availability and installation.
• Manage Pre-Delivery Inspection (PDI) requests and collaborate with Aftersales team on installations and vehicle preparations.
• Manage and track the movement flow of all Porsche Singapore vehicles, including off-site overflow storage, ensuring accurate location records and overseeing key press management.
• Conduct quality and presentation checks to ensure all Porsche Singapore vehicles meet Porsche standards, including coordinating grooming services and overseeing servicing and repairs.
• Track and manage reports on test drives, mileage, petrol expenditure, and other metrics, as well as manage season parking for demo and management vehicles.
• Coordinate pre-owned car refurbishment and manage Porsche Approved warranty extensions, including arranging vehicle movements for customer viewings.
• Support the coordination of vehicle displays in the showroom and arrange display shift dates.
• Oversee the arrangement of loan vehicles for customers, media, and key opinion leaders (KOLs), including conducting 360 walk-around vehicle checks and managing insurance.

• 2-3 years of relevant working experience, preferably in the Automotive industry
• Proficient in MS Office
• A team player with excellent communication and interpersonal skills
• Proactive in engaging stakeholders and ensuring timely follow-up with a strong sense of accountability.
• Self-driven with a proactive learning attitude
• Attention to details and ability to prioritise and multitask
• Required to perform shift work including weekday evenings, weekends & public holidays
• Possess a Class 3 Driving License with at least 4 years of driving experience

About Builder.ai

We’re on a mission to make software development building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the role

An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, generating interest, qualifying prospects and closing sales

Why you should join

At Builder.ai we do things differently – this isn’t just any software sales role. As an Inside Sales Rep, you will become a pioneer in business transformations, and have a voice at the decision-making table. As a proud Equal Opportunity Employer, we are committed to creating a diverse and inclusive company culture, so we always encourage candidates of any sex, race, gender identity, sexual orientation, religion, national origin, age, or disability status to apply to our open roles. We are more interested in your mindset than your skillset! We want to help you on your career journey, so even if you are not completely sure you meet all the job criteria, but love the sound of the role - get in touch anyway!

Responsibilities

• Qualifying Opportunities: Source new sales opportunities through inbound lead follow-ups.
  Achieving revenue targets: Close sales and achieve quarterly quotas
  Researching customers: Learning about potential customers' business needs, annual revenue, and current vendors 

• Building relationships: Following up with customers to understand their needs and discuss solutions 
• Demonstrating products: Showing how products work to increase sales 
• Negotiating sales terms: Negotiating customized packages with customers 
• Collaborating with sales executives: Working with other sales team members 
• Maintaining customer relationships: Staying in contact with customers after making a sale to sell additional products or services 
• Improving sales skills: Working to increase sales success rates

• Proven inside sales experience of 3 to 5 years
• Track record of over-achieving quota
• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

• Attractive quarterly OKR bonus plan or commission scheme dependant on your role
• Stock options in a $450 million funded Series D scale-up company
• 24 days annual leave + bank holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme
• Pension contributions
• Private Medical Insurance
• Private Dental Insurance

Role Summary

• Responsibilities: You will be responsible for a variety of administrative, coordination and scientific tasks related to client projects, as well as working on company and divisional initiatives
• Salary: S$4,000 per month
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates throughout 2024 and 2025
• Location: Our new recruits will be based in our Singapore office

About the Role

Project Coordinators are based in each of our scientific divisions and support with a wide range of administrative, project coordination and scientific tasks. These divisions are broadly described as Evidence Development, Medical Communications and Market Access. The Project Coordinator will be primarily based in our Evidence Development division, but will work cross-divisionally, giving them the opportunity to explore a wide variety of project types and responsibilities.

The responsibilities of the Project Coordinator role are varied. In a typical week, the majority of your time will be spent overseeing the delivery of scientific work to our clients in the healthcare sector, with responsibility for the smooth running of projects. This will include identifying and suggesting improvements to processes, as well as implementation of these changes, with the aim of enhancing quality and efficiency within the team and, where appropriate, across the wider company.

You may also work on internal projects that contribute to the successful operation of your team.

Key responsibilities will include:

• Formatting, consistency and general quality control review of scientific documents, including reimbursement submissions, reports, slide sets, manuscripts, abstracts and posters
• Assisting Project Managers with client and healthcare professional communication on multi-component projects, and the production of progress reports and summaries that enhance the level of customer service delivered
• Coordinating logistics and providing project support for both in-person and virtual events and meetings, for example congresses, symposiums and advisory boards
• Day-to-day co-ordination of the project teams and monitoring of project timelines, in collaboration with the project manager
• Scheduling meetings, recording minutes and coordinating their distribution
• Assisting the team with the development of planning tools to optimise the productivity of the team and cross-collaboration between the team and other divisions
• Supporting the accurate referencing of scientific materials, including preparing reference packs
• Screening records for relevance to research questions and extracting data from relevant publications
• Liaising with our Creative team on the development of figures and other visuals to be included in reports
• Supporting the development of client proposals and tracking those sent and responded to
• Management of project compliance, which includes completing compliance training, preparation of project compliance documentation, liaising with client compliance teams and acting as the internal point of contact for all compliance-related queries
• Liaising with external suppliers, including translation agencies, as well as digital and marketing agencies and other consultancies, to ensure smooth delivery of projects
• Ownership of tasks in our project management system to support the correct budgeting and invoicing of projects
• Supporting Analysts and Medical Writers with the write up of methods and results of projects into engaging reports and slide sets
• Reformatting of scientific documents to ensure adherence to client requirements and/or relevant submission guidelines
• Helping project teams to keep abreast of the latest potentially relevant sources of information and industry guidelines to inform their project work, and keeping all divisional resources up to date
• Organising divisional monthly meetings and other internal activities

Hybrid Working Policy: We recognise that homeworking can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. At the same time, we believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace, they belong to and feel part of, is never lost.

Therefore, we offer flexible working arrangements that allow our colleagues to work from home for up to half of the time, measured across a 2-week rolling period.

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read firsthand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at-costello-medical/

A Day in the Life of a Project Coordinator

To learn more about a typical day for a Project Assistant at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/project-assistant.html (Note: this role was previously titled Project Assistant)

What is the Difference Between the Project Coordinator and the Analyst/Medical Writer Roles?

Analysts, Medical Writers and Project Coordinators share a similar level of responsibilities; however the roles do differ significantly in terms of daily duties.

Analysts and Medical Writers conduct detailed analyses of scientific data to create a variety of materials that are presented to, and used by, our clients.

Whilst working on the same projects across a variety of disease areas, Project Coordinators use their scientific knowledge to provide project management support and administrative help to project teams, allowing the timely delivery of high quality work. Additionally, Project Coordinators work with senior colleagues within their division to carry out internal administrative tasks, suggesting improvements and working to maximise efficiency within their teams.

About You

The ideal candidate will be proactive and have strong organisation and problem-solving skills. Most importantly, you will enjoy making a positive difference and reducing the administrative burden of those you support. This role will suit those who are passionate about the concept of evidence-based medicine, have an excellent attention to detail and a talent for communication. You will receive close training and mentorship from experienced colleagues, so no prior experience is required.

Essential requirements for the role are:

• A degree level or equivalent qualification in a scientific discipline (minimum 2.1 or equivalent). Postgraduate qualifications (minimum 2.1 or equivalent) would be an advantage, but they are not a requirement for the role. We welcome applications from candidates with a diverse range of specialisms, including but not limited to, biology, chemistry, pharmacy, biomedical sciences, global health, epidemiology, biochemistry and medicine
• A flair for, and attention to, detail
• Exceptional written and spoken fluency in Korean (equivalent to native Korean language skills) and English, which you will use in client work, email communication and internal messaging
• Effective verbal communication skills, which you will use when working with colleagues and clients
• The ability to tailor your communication style to a variety of audiences, including healthcare professionals, patient groups, suppliers, clients, non-scientific colleagues and governmental bodies
• Being self-motivated and enthusiastic, with a genuine interest in healthcare and an eagerness to learn about new areas of science
• Excellent organisational skills and a passion for maintaining high levels of organisation across tasks and processes
• The ability to respond to conflicting deadlines, work independently and self-manage your time
• The self-awareness to reflect on your own performance, alongside a willingness to take ownership of your work and the development of your career
• A commitment to delivering excellent customer service, both to external clients and internal ‘customers’
• A desire and aptitude for collaborative working across project teams, where you share knowledge with others in your team to promote the attainment of a common objective, and work together to overcome obstacles to success
• A “can do” approach, and the initiative, positivity and creativity required to continually improve the service we offer
• An ability to demonstrate integrity, honesty, and transparency in their interactions with colleagues and stakeholders
• A desire and aptitude for collaborative working across project teams
• A good knowledge of Microsoft Office

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for six consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes two short assessments, followed by a video interview with a member of our Talent Acquisition team​. If successful, you will be invited to an interview. Our standard recruitment process lasts around 1 month; however, this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via [email protected] should you require reasonable adjustments at any stage.

We are currently recruiting for start dates across 2024 and 2025. Whilst there are no set application deadlines, we strongly recommend applying as early as possible because the role will close when a suitable candidate is found.

What We Offer

• A starting salary of S$4,000 per month
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/working-at-costello-medical/benefits-package-in-singapore/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your CV should clearly state the dates of all qualifications and grades achieved where applicable.

While we embrace Artificial Intelligence (AI) technologies to innovate and improve processes, we want to understand your unique skills and experiences throughout the recruitment process. Therefore, if you use AI to assist with your application, we recommend that you do not rely solely on this technology to generate your application materials. As your role may involve developing new written content from scratch and handling confidential data that cannot be uploaded to AI technology, it is important for us to assess your own skills and abilities.

Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

We can provide work pass sponsorship for eligible candidates for this role. You will be asked to provide details of your right to work in the Singapore within your application, however this will have no impact on the processing of your application.

As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team

ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience

This is a fixed-term contract position for 12 months. Based in the Singapore office, the Talent Acquisition Coordinator will report directly to the Manager Talent Acquisition, APAC. This is an exciting opportunity to support the APAC talent acquisition team in securing top diverse talent for our world leading media and entertainment companies.

Key Responsibilities:

• Extensive interview scheduling both onsite and virtual across the region, coordinating the appropriate resources required.
• Provides support in setting up assessments.
• Engages and builds strong relationships quickly with both Hiring Managers and Candidates helping to ensure an excellent hiring experience for all parties.
• Update requisitions in the Applicant Tracking System (currently SmartRecruiters) as required.
• Screens and download resumes from different external job portals and upload to the Application Tracking System.
• Provides support with configuring and posting job adverts.
• Works closely with the Talent Acquisition Manager and Global Talent Branding team in curating and updating social media posts.
• Communicate with Hiring Managers and new hires to ensure smooth onboarding process.
• Support to prepare PowerPoint presentations and reports for Talent Acquisition team.
• Processing candidate expenses as required.
• Prepare purchase order and processing on SAP system.
• Help to setup and attend meetings and events as needed.
• Support projects as required including: candidate experience; DEI and branding.
• As time allows support with: Interns onboarding; Early Career events; Assessment Centre coordination – scheduling, planning and conducting alongside the Early Career Programme Manager.

A Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

The Sales Manager is part of the regional Sales team. The team members are dynamic and friendly. We collaborate very closely together to be successful.

Your tasks

• Acquire and assess sales opportunities, including identification and proper coverage of buying centre members and stakeholders at Finacial Institutions in Asean Region 
• Reach sales targets by initiating and managing sales opportunities till the conclusion of contracts with new clients.
• Implement a successful sales strategy for designated sales projects and define business cases for customers.
• Coordinate and organize meetings with customers as well as internal resources; prepare and hold presentations and workshops after having defined the rights USPs and sales message.
• Speer the Sales opportunity in Coordination with various stakeholders (e.g. implementation, service, and software partners) 
• Acquiring new customer for Avaloq by understanding customers’ needs, analyzing competitive solutions, defining sales messages and USPs.

We are seeking a dynamic and experienced Sales Manager - Consulting to lead business development and sales efforts across the APAC region. The ideal candidate will have a proven track record in selling IT Consulting services with a strong focus on acquiring new logos and expanding client relationships in onshore and offshore project engagements.

Key Responsibilities:

• Business Development & Sales Strategy:
  Develop and implement strategic sales plans to penetrate new markets and win new logos in the APAC region, particularly in IT consulting projects.
• Client Acquisition & New Logo Sales:
  Identify, target, and close new business opportunities by acquiring new clients and expanding into new sectors. Build a pipeline of prospective customers and nurture them into clients.
• Consulting Project Sales (Onshore & Offshore):
  Sell consulting services (IT) that include both onshore and offshore delivery models. Position the value of onshore consulting for high-touch projects and offshore teams for cost-effective solutions.
• Stakeholder Management & Relationship Building:
  Build and maintain strong relationships with senior stakeholders in potential client organizations. Leverage relationships to generate consulting project opportunities and ensure client satisfaction.
• APAC Market Expertise:
  Develop a deep understanding of the APAC region's consulting landscape, market trends, and customer needs. Tailor solutions to fit the unique requirements of each market.
• Collaborate with Delivery Teams:
  Work closely with internal consulting and delivery teams to ensure client expectations are met and projects are delivered on time and within budget.
• Sales Targets & Performance:
  Meet or exceed sales targets for both new client acquisition and revenue growth from existing clients. Provide accurate sales forecasts and pipeline reports to senior management.
• Proposal Development & Contract Negotiations:
  Lead the creation of proposals and presentations for prospective clients. Negotiate terms and contracts in alignment with company goals and market standards.

Proven Experience in IT & Non-IT Sales:
Minimum of 10 years of experience in sales or business development roles, preferably in IT consulting services.

New Business Acquisition Expertise:
Demonstrated ability to consistently win new logos and grow client portfolios across various industries.

Strong APAC Market Knowledge:
Experience in the APAC region with a deep understanding of the local markets, regulations, and business culture.

Consulting Sales Expertise:
Experience in selling consulting services for both onshore and offshore projects with a clear understanding of delivery models and client expectations.

Strong Networking & Relationship Skills:
A well-established network of contacts and the ability to build and nurture client relationships at senior levels.

Results-Oriented & Goal-Driven:
Proven track record of achieving and exceeding sales targets, with a focus on long-term client success and revenue growth.

Excellent Communication & Negotiation Skills:
Strong ability to present, negotiate, and close deals with senior decision-makers.

Industry Knowledge:
Knowledge of key industry verticals such as banking, Insurance, healthcare, manufacturing, retail, and logistics is a plus.

Job Responsibilities:

• Build, develop, and maintain strong customer relationships with business partners, including academic and public institutions, hospitals, major clinic chains, pharmacies, dealers, and agents.
• Generate repeated sales and cultivate long-term, value-driven collaborations.
• Provide market feedback and implement relevant sales strategies.
• Establish and maintain a positive company image and customer relationships, including developing key customers.
• Exhibit excellent market sensitivity and adaptability to market changes.
• Regularly summarize and analyze sales results, submitting relevant data and reports.
• Manage and respond to queries from potential customers and follow up on leads and referrals.
• Collaborate closely with the Sales team on sales plans to achieve or exceed sales targets through value creation selling activities.
• Stay updated with product knowledge and informed about competitors’ products.
• Provide accurate forecasts, pipeline data, and market intelligence on competitors to management.
• Maintain an up-to-date customer list with contact details.
• Lead and manage the sales team's KPIs, ensuring timely achievement of targets.
• Collaborate with cross-functional leadership teams to align business development goals with overall organizational objectives.
• Perform any other ad-hoc duties or projects within the sales and marketing function as required by the management team.

Qualifications:

• Strong network in the medical device and pharmaceutical business.
• A Bachelor Degree with at least 2 years of relevant experience (others are welcome to apply).
• Familiarity with in vitro diagnostic products such as lateral flow immunoassay, PCR, and Immunoassay.
• Understanding of IVD product development and commercialization lifecycle.
• Strong project management skills, including planning, execution, and timely communication.
• Excellent presentation skills.
• Preferred majors: biology, medicine, laboratory science, immunology, pharmacy, or quality engineering.
• Enthusiastic, proactive, and down-to-earth work attitude with strong communication and execution abilities.
• Results-driven and a team player.
• Meticulous with a strong sense of responsibility, able to handle stress and tight schedules.

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!

We're seeking a Sales Support Specialist to join our APAC sales team in our brand-new office spaces in Singapore! In this role, you'll respond to customer inquiries and processing orders. You'll play a crucial role in ensuring smooth sales operations and customer satisfaction.

If you're ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!

The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 500 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We collaborate across all of our teams to find creative solutions to our challenges, celebrate our wins together, and help each other learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

We are looking for someone with the following qualifications:

• Proven work experience as a Sales support specialist or Sales support associate
• Experience with managing and using customer support systems such as Zendesk or Hubspot  is not a requirement, but it is definitely a strength that we’d value.
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Experience in handling customer complaints proactively.
• Fluent in English or native English speaking; excellent English writing skills.
• Has a customer-first mindset.
• Energetic, driven, open to change. 
• Self-starter, troubleshooter, reliable and trustworthy.
• Works well under pressure and keeps their head cool when workload increases.

Main duties

As our next Sales Support Specialist, you will be responsible for the following tasks:

• Handle priority support tickets from customers who qualify for premium support. 
• Manage billing questions, review pending orders and specific customers requests in regards to their subscriptions. 
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Assist channel partners and provisioning of licenses
• Have extensive knowledge of our products and stay in the loop with all updates. Both the platform and the app as well as any additional paid features. 
• Provide information to the product teams on possible improvements based upon customer feedback.
• Contact with customers will primarily occur via email, but video and phone support might be required. 
• Collaborate with account managers, stay updated on product launches, and suggest sales process improvements.

The Sales Support Specialist's duties include other duties reasonably associated with the position. The Employer may change the duties as required from time to time.

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn't get better than that! :)

Please submit your application by November 14th. We look forward to hearing from you!

About us:

Our vision is to be the source of truth in global supply chains. To achieve this, we work with some of the world's largest and most valuable brands to support their ESG commitments, reduce the risk of fraud and unethical practices, and protect their reputations. As a global leader in product verification, we have locations in Auckland, Dunedin, London, Singapore and Washington, D.C.

Oritain is a leading provider of traceability and sustainability solutions for the fashion, Retail and manufacturing industries. We use a unique combination of isotope analysis and machine learning technology to trace the origin of fabrics with a high degree of accuracy. This allows brands and retailers to improve the transparency and sustainability of their supply chains. 

About the role:

We've just established our Singapore office and are looking for our founding SDR to join our sales team. Your primary responsibility is to generate and qualify leads, ultimately driving revenue growth for the company. You will play a crucial role in identifying potential customers, engaging with them, and nurturing relationships to create a pipeline of qualified opportunities for our sales team. The ideal candidate will possess excellent communication skills, strong sales acumen, and a passion for building meaningful customer relationships. If you want to join a mission-driven company and sell a solution with a true purpose, this could be your perfect role!

What you'll be doing

• Prospect and qualify potential leads through various channels, including but not limited to cold calling, email campaigns, networking, and social media platforms.
• Conduct thorough research to identify key decision-makers and target industries, tailoring outreach strategies accordingly.
• Engage with prospects to understand their business needs and effectively communicate the value of our products or services.
• Set up initial discovery calls for sales representatives.
• Meet or exceed assigned daily activity minimums and monthly activity quotas.
• Maintain accurate and up-to-date records of all prospects, interactions, and progress in our CRM system.
• Collaborate with Sales Managers and the marketing team to develop and refine lead-generation strategies and campaigns.
• Continuously learn about industry trends, competitive landscape, and offerings to effectively position our solutions to prospects.
• Provide feedback and insights from prospect interactions to help improve marketing strategies and product offerings.
• Collaborate with the sales team to ensure a smooth handover of qualified opportunities for further nurturing and closing.

About you:

• You are curious and an active listener. You seek to understand prospects’ needs and challenges and respond accordingly.
• You are technologically adept with experience working with CRM and other sales engagement tools or have the aptitude to learn how to use them.
• You have excellent verbal and written communication skills and can articulate complex concepts clearly and concisely.
• You have strong time management skills and can prioritise tasks in a process-oriented way.
• You are coachable and willing to receive and implement feedback; you also focus on continuous improvement.
• You have grit and resilience, enabling you to endure setbacks and never retreat from challenges.
• You are a self-starter and a team player; you can work independently and enjoy collaborating with the sales team and sharing best practices.
• You thrive in a target-driven environment and are motivated by achieving and surpassing goals.

• You have at least 18 months of experience as an SDR or in a similar role, preferably in a B2B enterprise environment.
• Bachelor's degree in business, marketing, or a related field is preferred but not required.
• A proven track record of being able to pitch to C-Suite executives and exceed your quotas
• Experience working for companies selling SaaS/PaaS or DaaS solutions is preferred.
• a knowledge of and/or understanding of the supply chain/textile manufacturing sector would be a huge plus.
• TFluent in English (written, reading and spoken). Fluency in Mandarin would be highly advantageous. (as would other regional languages.

AACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 1000+ accredited business schools in over 100 countries and territories. AACSB’s core values of quality, community, social responsibility, diversity and inclusion, and ethics are all viewed through a global lens in our collective commitment to transform business education for positive societal impact. Synonymous with the highest standards of excellence since 1916, AACSB connects educators, students, and business to develop the next generation of great leaders.

As the Member Engagement Coordinator – Asia Pacific you will represent and promote AACSB, and supports initiatives focusing on business schools, businesses, and other key business education stakeholders with primary emphasis on the Asia Pacific region. The main focus will be on activities in South and Southeast Asia.

This role is best suited for candidates who have a robust background in member engagement or related fields, excellent communication skills, and a thorough understanding of the dynamics within the Asia Pacific business education landscape.

How you will Contribute:

• Collaborates closely with the Regional Head of South Asia and the Member Engagement Manager of Asia Pacific to bolster their activities across the regions
• Provides clerical support as needed, helping with various administrative tasks to support staff.
• Ensures that membership data in the CRM system is accurate and up to date.
• Provides support in preparation for presentations and marketing materials for AACSB International to be utilized during outreach activities and external events.
• Interacts with prospective and existing members using appropriate media for stakeholder needs, including direct conversation, video conferencing, phone calls, and social media.
• Engages in proactive outreach activities focused on member recruitment, researching, and targeting specific countries and/or regions to foster membership growth, outreach, and support.
• Performs duties in accordance with AACSB International’s Mission and Values.
• Performs other related duties as assigned. 

• Fluency in the English language 

• Three plus (3+) years of relevant experience in member services, recruitment, or a similar role 

·         Bachelor’s degree in a business-related field

• Proficiency in using CRM systems, Microsoft Office 365 (Excel, PowerPoint, SharePoint, Teams, and Word), and other related software

• Ability to quickly learn and adapt to new software applications and technologies to work efficiently 

• Strong communication skills, including proficiency in direct conversation, video conferencing, phone, and social media platforms 

• Ability to travel internationally up to five times a year 

Preferred Qualifications:

• Five plus (5+) years of relevant experience within an international organization  

• Fluency in additional languages of relevance to South Asia

Why join AACSB?

We take pride in providing our employees with an inclusive work environment that promotes individual development. Our employees say our benefits, location, flexible work environment, and their colleagues are the primary drives that attract and keep them with AACSB.

AACSB offers a competitive benefits package.

Are you a SaaS Sales professional with a strong commercial drive who would like to work for one of the world's leading learning platforms in the world? Then you might be the person we are looking for!

Kahoot! is looking for a Sales Executive who will become a key player in our Sales team in our brand-new Singapore office space! In this role, you will take charge of inbound sales management, pipeline development, sales execution and more.

About Kahoot!
The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 600 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We work hard and celebrate our wins, tackle challenges with original ideas and learn something new every day.

We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

Responsibilities

As our next Sales Executive, you will be responsible for the following:

• Inbound Sales Management: Oversee the entire inbound sales process for prospects who have shown interest in Kahoot for Work through phone calls, emails, or requests for additional information. Manage inbound lead channels, handle invoice and quote requests, and address support and billing inquiries related to sales executed by yourself

• Pipeline Development: Build, maintain, and manage a strong sales pipeline, ensuring efficient handling of all inbound leads and driving sales growth

• Sales Execution: Drive the sales process from initial contact through to closure, focusing on converting inbound leads into successful sales

• Initiative Implementation: Execute specific, planned initiatives aimed at enhancing inbound sales and support functions
• Training and Support: Provide training on existing Kahoot tools to colleagues in the Sales Team as needed, helping to enhance overall team performance and knowledge
• Collaboration: Work closely with other team members to ensure cohesive execution of sales strategies and initiatives

We are looking for someone with the following skills and competencies:

• Bachelor’s Degree in a relevant field of study
• Strong ability to manage expectations, present solutions, and build lasting relationships with clients
• Commercial Experience: Minimum of 2 years in a commercial role with a deep understanding of business dynamics
• Outstanding skills in presenting and communicating effectively, with fluency in English
• Sales Track Record: Proven success in sales, with a demonstrated ability to drive results
• Negotiation skills: Excellent skills in negotiation and deal-making
• Complex Sales Management: Ability to manage and navigate a complex sales process, with a clear understanding of the business value of SaaS solutions, particularly in the context of Learning & Development and Communication
• Customer Understanding: Strong listening skills and a deep understanding of customers' business needs and challenges
• Team Collaboration: A team player with exceptional people skills and the ability to work collaboratively

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile Phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn’t get better than that! :)

Please submit your application by October 31st. We look forward to hearing from you!

Are you a Senior SaaS Sales professional with a strong commercial drive who would like to work for one of the world's leading learning platforms in the world? Then you might be the person we are looking for!

Kahoot! is looking for a Senior Sales Executive who will become a key player in our Sales team in our brand-new Singapore office space! In this role, you will drive sales across multiple areas, including inbound sales, account development and renewals.

About Kahoot!
The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 600 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We work hard and celebrate our wins, tackle challenges with original ideas and learn something new every day.

We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

Responsibilities

The Senior Sales Executive will become a key player in our Sales team, responsible for driving sales across multiple areas including inbound sales, account development, and renewals. The role involves managing the entire sales process, building and maintaining a strong pipeline, leading training initiatives, and executing specific projects to optimize sales performance and customer retention.

Moreover, key responsibilities include:

• Sales and Account Management.
• Sales Process Oversight: Manage and optimize the full sales process and pipeline for both inbound and account development, ensuring efficiency, effectiveness, and alignment with sales targets.
• Pipeline and Account Development: Build and maintain a robust sales pipeline, drive conversions, and oversee account development initiatives to achieve strategic sales goals.
• Project Leadership: Take charge of projects and initiatives aimed at improving sales activities, outbound campaigns, needs analysis, and overall sales strategy.
• Renewal Management: Oversee the renewal process for various customer segments, ensuring a smooth and efficient renewal cycle. Collaborate with Customer Success and Sales Teams to secure successful renewals and maintain strong customer relationships.
• Process Improvement: Streamline sales and renewal processes to support commercial growth and build a solid foundation for ongoing success.
• Become a subject matter expert in presenting the value of corporate communication, learning & development.
• Liaise with multiple stakeholders internally and externally to ensure we achieve commercial success with the customers.
• Define the business objectives and use cases to ensure high business outcomes for the Customer.
• Build a strong business relationship with the customers.

We are looking for someone with the following skills and competencies:

• Bachelor’s Degree (or higher) in a relevant field of study
• Strong ability to manage expectations, present solutions, and build lasting relationships with clients
• Commercial Experience: Minimum of 5 years in a commercial role with a deep understanding of business dynamics
• Outstanding skills in presenting and communicating effectively, with fluency in English
• Sales Track Record: Proven success in sales, with a demonstrated ability to drive results
• Negotiation skills: Excellent skills in negotiation and deal-making
• Complex Sales Management: Ability to manage and navigate a complex sales process, with a clear understanding of the business value of SaaS solutions, particularly in the context of Learning & Development and Communication
• Customer Understanding: Strong listening skills and a deep understanding of customers' business needs and challenges
• Team Collaboration: A team player with exceptional people skills and the ability to work collaboratively

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn’t get better than that! :)

Please submit your application by October 31st. We look forward to hearing from you!

We are looking for a dynamic and organized Sales Coordinator with 2-4 years of experience to join our team. This role requires a strong understanding of cloud technologies, including Databricks, AWS, and GCP, to effectively support regional sales teams and ensure smooth sales processes. The successful candidate will be responsible for coordinating communication and activities across multiple regional teams, ensuring timely updates and alignment on sales strategies.

Key responsibilities include managing sales data pipelines, assisting in data integration, and providing insights using cloud-based platforms to optimize sales performance. You will work closely with regional sales managers, ensuring that data is accurately processed, analyzed, and reported using Databricks and other cloud tools. Additionally, you will help design and maintain dashboards to track sales metrics and performance indicators across regions.

This role requires excellent communication and organizational skills, as well as the ability to handle multiple priorities in a fast-paced environment. A strong attention to detail and an analytical mindset are critical to drive efficiency and improvement in sales operations. Familiarity with reporting tools and experience working with cross-functional teams is highly desired.

Responsibilities:

• Coordinate activities and communication between regional sales teams.
• Manage and monitor sales data pipelines using Databricks, AWS, and GCP.
• Assist in sales data integration and analysis to optimize sales strategies.
• Provide regular sales performance insights and reports to regional managers.
• Design and maintain dashboards for tracking key sales metrics.
• Ensure alignment on sales goals and updates across teams.
• Collaborate with cross-functional teams to drive process improvements.
• Support regional teams in cloud data-related queries and troubleshooting.

• 2-4 years of experience in a similar role.
• Strong experience with Databricks, AWS, and GCP.
• Excellent organizational, communication, and coordination skills.
• Ability to work with multiple teams across different regions.
• Proficiency in data analytics and reporting tools.
• Strong problem-solving skills and attention to detail.

Opportunities & Exposure

1. Sales Analysis & Reporting

-Weekly sales reporting and stock calculation

-Monthly sales reporting to team ( Door, Retail Sales scorecard and Brand Geo report)

1. Preparation

• Prepare trade meeting sales analysis
• Prepare budget review meeting and budget review

1. Others

• Support expense management
• Any other adhoc tasks

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

This position, based in Singapore, is within our high-performing Direct Sales function, which comprises of both inbound and outbound sales verticals.

Reporting to the SDR Manager (SEA), you will be a key member of the Direct Sales team, partnering closely with Sales, Revenue Technology, Commercial Operations and other members of the business to generate opportunities for the Account Executive team. As an Outbound SDR, where you'll thrive in a fast-paced, phone-centric environment. Your stamina and enthusiasm will drive success as you engage in high-volume call activities throughout the day. Collaborating closely with our SDR team, you'll strategize and execute sales tactics to propel the achievement of our organizational objectives and key results (OKRs). If you're passionate about sales and eager to make an impact, this role is perfect for you!

To be successful in this role, the ideal candidate should be comfortable working in a fast-paced environment and have the ability to quickly pivot in response to changes in the business and market. This role demands a high degree of adaptability, requiring you to juggle multiple tasks with finesse while upholding meticulous attention to detail. Those who thrive in an environment characterized by constant evolution and change will truly shine in this position.

Want to know more about this role and working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As a Sales Development Representative (Outbound), you'll be responsible for:

• Source new sales opportunities through outbound lead prospecting, cold calls and emails.
• Understand customer needs and requirements through discovery calls
• Route qualified opportunities to the appropriate Account Executives for further development and closure
• Research accounts, identify key players and generate interest for Employment Hero’s Products
• Maintain and expand your database of prospects within your assigned group
• Assist with performing effective online demos to prospects when required
• Contribute to ad hoc sales projects aimed at supplementing existing pipelines and driving overall sales growth.
  

What you will bring

• Proven high volume inside sales experience (B2B).
• At least 2 years of experience in Outbound prospecting in Sales
• Track record of over-achieving on targets.
• Strong phone presence and demonstrated resilience to be on the phone all day.
• Excellent verbal and written communication skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritise and manage time effectively
• Openness to learning new skills, proactively seeking opportunities for growth, and contributing innovative ideas to enhance team performance.
• A team player, you thrive in collaborative environments, leveraging collective strengths to achieve common goals

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Your assignment

• Maximising sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.
• Ensuring your department is clean and tidy, with items properly displayed, priced and fully stocked.

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

Team Summary

The CyberSource Technical Sales & Delivery team consists of 22 people within the AP region and is the fastest growing Organization within the Value Added Services domain of Visa. The Team comprises of Technical Sales Consultants, Client delivery consultant, project managers and Merchant Optimization consultants. With the booming Asia Pacific Business, we are looking to add another vibrant candidate into our bustling team to assist in expanding the vibrant and dynamic business.

What a Senior Manager, Technical Sales Engineering, Card Present Processing does at Visa:

The role will be responsible for providing technical and functional expertise for Visa Acceptance Platform card present solutions to merchants, acquirers, payment service providers or technology partners. The role requires you to lead the technical pre-sales consultation, implementation, and integration of new or existing clients.

You will be required to work closely with regional & local sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in card present solutions implementation with merchants, acquirers, payment service providers or technology providers. The candidate should also possess Solution Consulting, Architecture Design, Project management, Business Process consulting, and presentation/training in complex IT environments. Familiarity with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Drive conversations with Merchants, Acquirers, Payment Service Providers and technology providers, on SaaS /Internet Payment Gateway based card present acquiring operations and processing capabilities.
• Solution Consulting, Project Planning and implementation of complex country based / regional based SaaS POS Acquiring projects
• API integration and testing on POS terminal & Infrastructure connection to a payment gateway. Having completed at least 2-3 projects of POS terminal into a payment gateway Integration
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a supporting resource in the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs
• Work with industry standard project management methodologies
• Design and document custom workflow processes
• Conduct Business Process to Payments Workflow Workshops
• Consult with Clients for Solution Design & Architectural design
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The individual will contribute to Bank sales acceleration for Visa Direct in Asia Pacific.  This is a unique opportunity to be part of building a new ecosystem in the fast-moving world of payment and one of the key growth pillars in Visa Commercial and Money Movement business.

This role will be responsible for working with in-country sellers to achieve sales targets and accelerating growth of Visa Direct across the region.  The candidate will be working in an agile environment, so this person must be passionate, driven and proactive in driving client conversations, and opportunities in achieving our goals.  Visa is an organization that emphasize on collaboration, and teamwork, a matrix organization, the person must be able to work along with both functional managers, however, maintain the ability to drive conversation both internally and externally to ensure Visa achieve a positive and right outcomes for our customers and stakeholders.

Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution sales, merchant and acquiring sales, client consulting, marketing and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives.

What we expect of you, day to day:

• Achieve annual sales goals of Visa Direct, in partnership with local sales and account executives
• Working with individual market sales as specialized seller to help customers further understand product value proposition and building business cases
• Develop sales strategy for sales acceleration, including determining high potential client targets, use cases, verticals, etc.
• Work with cross functional partners across the region to ensure we have what we need to be successful with our clients
• Work with Visa Direct Solutioning and Product teams to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
• Work with Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
• Work with Communications to share progress and growth to external audiences through a communication plan, PR, conference events, etc.
• Work with Finance to ensure appropriate deal structure, modelling and approval process are in place
• Work with Legal to ensure client contracts that drive to successful outcomes for both Visa and our clients
• Ensure in-country sellers are equipped and able to sell Visa Direct to clients, and work with the training liaison to drive ongoing sales training for the in-country sales team so they are equipped with the knowledge
• Help sellers trouble-shoot and overcome client objections
• Develop and execute a process to capture client feedback on product and value-added services, and socialize with other Visa teams, in particular the Visa Direct Platform team

Team Summary
The Head of Acceptance Sales leads a team of sales leaders and sales executives in the regional market support centre in Singapore and throughout the Asia Pacific region. This team are accountable for driving sales, revenue growth and overall market adoption of Visa’s expanding range of solutions on the seller-side of the payments ecosystem. Identifying how customers define success and then linking Visa Products and Services to specific customer needs so they achieve their defined goals. 

The role reports to the Senior Vice President, Head of Value-Added Services, Asia Pacific, and is a key member of the Asia Pacific Value-Added Services leadership team.

What a Head of Acceptance Sales does at Visa:

• Exceed ambitious sales targets 
  • Develop and deliver annual and 3-year revenue and profitability plans.
  • Work cross functionally with leaders of account management teams, including Merchant Sales & Acquiring, Digital Partnerships and the Account Executive teams supporting Financial Institution clients.
  • Support build of and adherence to regional ‘go to market’ plans.
  • Align client goals and timelines, executive engagement, and the effective delivery of value propositions.
  • Achieve objectives and outlook by leading sales alignment with global and regional Acceptance product and solutioning teams and other Visa functions.
  • Proactively help Account Executives to identify opportunities to leverage existing Acceptance products and solutions.
  • Achieve quarterly bookings and revenue goals.
  • Drive teams to create a high value pipeline for new business and upsells.
  • Lead teams through the sales cycle from prospecting through close.
  • Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
  • Lead regular pipeline review and problem-solving sessions with salespeople and help problem solve when client plans are stalled.
• Lead the sales team to achieve results
  • Manage a regional team of sales and business development managers, and sales operations staff; oversee other functional activities as needed.
  • Ensure high performance, team cohesiveness, and individual seller development.
  • Deploy resources for optimal growth across the wide set of opportunities.
  • Establish consistent, effective processes that incorporate the use of proven sales methodologies.  
  • Build team’s product knowledge across all related Product domains so they can demonstrate product/service capabilities to customers at 200-300 level of technical depth.
  • Review and adjust activities as needed to achieve results.
  • Drive implementation of sales initiatives, report sales activity levels, close monitoring of forecast and pipeline.
  • Ensure roll out and adoption of sales best practices.
  • Attracting, retaining, developing and motivating a high performing, best-in-class sales team.
• Work with cross-functional partners to ensure we have what we need to be successful with our clients
  • Manage close working partnerships with Visa stakeholders in each market/region –Country Managers, Account Executives, Heads of Product, Risk, Corporate Relations, Legal, Interchange, etc.
  • Collaborate closely with the regional Acceptance Solutions team to ensure the region’s product requirements are clearly understood and delivered
  • Partner closely with regional and global Sales support functions – including Go-to-Market, Sales Enablement and Sales Operations – to adhere to best practices in making Visa Products easy to buy and easy to sell
  • Partner with local Sales Engineering teams to inform detailed development and delivery of customer-centric Seller solutions.
  • Work with Sales Enablement and Marketing to ensure our client facing materials are fit-for-purpose and help accelerate the learning and sales process.
  • Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients.
  • Work with Client Delivery and Client Services to handoff the sale to implementation and ensure well-run projects.
  • Facilitate the capture and communication of client feedback on product and value-added services to inform product evolution.

Why this is important to Visa
Value Added Services growth is a critical strategic focus for Visa and Acceptance is a major part of this growth. You will be part of a market leader solution in Asia Pacific, engaging with some of the largest ecommerce organizations in the region and helping merchants and acquirers to share the digital payment experiences for customers across the Asia Pacific region. The role will drive maximum value within our existing customer base by expanding the client relationships into new product sales, as well as retaining and optimising existing business. Target client segments include merchants, payment facilitators, marketplaces, fintechs, banks (in particular, with an acquiring business), acquirers, and software providers who have or intend to fold payments into their offerings. 

Job Overview:

We are seeking a dynamic and experienced Databricks Pre-Sales Consultant to drive sales efforts across the ASEAN region. The candidate will work closely with the sales team, engaging with clients to provide technical expertise, develop solutions, and showcase the value of Databricks for data engineering, analytics, and machine learning.

Key Responsibilities:

• Lead technical pre-sales activities and support the sales team across ASEAN.
• Conduct product demonstrations, technical deep dives, and proof-of-concepts for Databricks solutions.
• Collaborate with clients to understand business challenges and design tailored Databricks solutions.
• Serve as the primary technical point of contact for prospects during the sales cycle.
• Present technical solutions to both technical and non-technical stakeholders.
• Assist in developing sales proposals and technical documentation.
• Stay updated with the latest Databricks features and developments.
• Work closely with engineering and product teams to ensure successful client implementations.
• Build relationships with key decision-makers in client organizations.
• Travel as needed across ASEAN to meet clients and support sales activities.

Strong expertise in Databricks

Proven pre-sales experience

Excellent communication and presentation skills.

Ability to work in a fast-paced sales environment and travel within the ASEAN region.