Job Title: Patient Service Executive / Network Clinic Coordinator
Responsibilities:
ยท Support United Primary Care Network (PCN) recruitment, onboarding, and training of GP Partners.
ยท Promote GP engagement, attend to their enquiries and support them in Healthier SG (HSG) drive.
ยท Work closely with GPs for PCN and HSG enrolment of chronic and well patients
ยท Liaise with the service providers or GPs in arranging provision of ancillary services by PCN/HSG
ยท Support GPs in better integration and coordination with various social partners and institutions
ยท Provide administrative support to GPs on patient referral to community and social partners, such as Active Aging Centres (AAC), Day Care, Home Care services etc.
ยท Support the compliance of GP partners with audit requirements of the PCN program.
ยท Establish feedback management from MOH/AIC to GP partners and vice versa.
ยท Support the admin team in administering surveys and collating data for analysis and reporting.
ยท Share Clinic Performance Management to GP partners.
ยท Assist Nurse Counsellors to provide basic counselling to patients on their care plan compliance and lifestyle modification as required.
ยท Perform adhoc duties assigned by the Head of PCN.
Job Requirement:
ยท GCE O Level/ Diploma Holder/ Degree Holder.
ยท Relevant work experience in healthcare would be an added advantage.
ยท Ability to work as a team player and independently with minimal supervision.
ยท Meticulous and able to keep proper and timely documentation of HSG/PCN records, database and quality-related reports.
ยท Competent in MS Office, in particular MS Excel.