About Qoo10

Working in Qoo10 is a great opportunity, as exciting career advancement will be offered to individuals who perform to succeed. Qoo10 also collaborates with several government bodies to help our local merchants to go digital. Local merchants are one of our major stakeholders of our e-commerce success in Singapore. Qoo10 is committed to helping local business to start their e-commerce journey by providing expert training and consultation services and we would like you to join us in shaping the future!

What you will be doing?

• Acquire deals and engage existing retailers, wholesalers, traders, merchants and general stores all over Singapore to onboard Qoo10 platform.
• Provide consultation to merchants in operating an E-Store on Qoo10
• Build and maintain strong partnership with merchants interested in online marketing
• Closely liaising with the marketing team about promotional campaigns.
• Identify and grow opportunities within territory and collaborate within sales teams to ensure growth attainment
• Close engagement with Qoo10 sellers

Who are we looking for?

• Successful previous experience as a Sales representative or sales manager
• Ability to convince sellers to advertise on our platform to increase traffic and exposure to their online store/listing
• Driving sales to consistently meet or exceed targets
• Proven ability to drive the sales process from plan to close
• Possessing similar experience in Home Living products related industry will have added advantages
• Remuneration will commensurate with working experience and educational qualifications
• Deep understanding and experience in retail and wholesales
• Building strong rapport with retail, wholesale sellers and key accounts
• People who enjoys challenges

Job Description:

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction. Additionally responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen.

Executive Chef Duties and Responsibilities:

· Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.

· Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.

· Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.

· Should be able to provide direction for all day-to-day operations in the kitchen.

· Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

· Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

· Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.

· He/She should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.

· Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.

· Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

· Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.

· Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

· Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.

· Determines how food should be presented, and create decorative food displays.

· Recognizes superior quality products, presentations and flavour.

· Ensures compliance with food handling and sanitation standards.

· Follows proper handling and right temperature of all food products.

· Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards.

· Coordinates with the purchasing department for the acquisition of needed goods and services.

· Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.

· Ensure proper grooming and hygiene standards for all kitchen staffs.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

We are seeking a new Assistant Project Manager for our Singapore office. As our new Assistant Project Manager you will work closely with the Project Manager and Project Management team.

In brief

• You will assist Project Manager with daily coordination and management work
• You will be responsible for meeting preparation and tracking
• You will be responsible for document compiling, translation, delivery, approval and archiving
• You will be responsible for administration support for the whole team
• Other tasks assigned by project manager

What we expect

• You have a minimum of 2-5 years of relevant experience working in project coordination or administrative coordinator role.
• You have strong communication, organization, and customer-service skills
• You have the ability to work both collaboratively and independently, and to perform effectively under tight deadlines
• You have bachelor degree
• You have oral and written language skills in English.

The Salesperson is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Develop the Citi franchise with specific client base
• Refine and implement a sales and marketing strategy aiming at substantially improving Citi's client footprint and maximizing associated revenue
• Work with management and colleagues to establish a clear marketing plan with defined priorities and market penetration and revenue objectives
• Ability to leverage existing contacts network, understand client needs, introduce the Citi offering, convince clients to adopt it and increase client satisfaction and Citi revenue
• On-boarding and prospecting key clients
• Assist other team members in strategic positioning as well as to close transactions with various internal stakeholders
• Improved footprint with the client base – which should translate into incremental sales credit and trading revenues for the various relevant trading desks
• Thorough product and clients knowledge with relevant products and client base
• Should be able to forge a trusted relationship with other salespeople in order to be able to leverage Citi's franchise and source relevant buying and selling opportunities for the clients the person is responsible for
• Broadened responsibilities either across client types or products in the region or even across other regions
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation.
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Prior Sales experience at a financial services organization
• Broad client relationships preferred
• Experience in a client facing role working with the buy-side community
• Self-Motivated, excellent interpersonal and communication skills
• Advanced problem solving skills
• Must have or be able to obtain licenses required, Series 3, 7, 55, 63

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

JOB DESCRIPTION:

PRIMARY FUNCTION:

• Manage accounts in designated territories, maintaining a long-term relationship with KOLs and accounts to maximize sales opportunities
• Accounts include hospitals, primary care, and retail channels
• Maintain deep, current knowledge about diabetes management, especially diabetes monitoring devices and digital tools, the evolving healthcare landscape, and emerging digital trends to support selling and educating a broad and deep network of HCPs about Abbott products
• Contribute to the long-term growth of Abbott Diabetes Care (ADC) products in territory by increasing awareness among Health Care Professionals and customers on the important role of monitoring in improving quality of life, and the superiority of ADC products to competitor brands and products.
• Gain new business and grow existing business through a multichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott products.
• Develop and maintain strong relationships with HCPs throughout customer accounts at different levels of responsibility and influence using existing relationships with HCPs and others to expand customer network
• Use data and insights from digital and other omnichannel activities to refine HCP profiles and choose engagement activities that will fit the needs, preferences and goals of each individual HCP
• Collaborate with cross-functional teams to support patient education regarding diabetes monitoring and Abbott brands, influence customer and patient choice of monitoring devices, and deliver a consistent, end-to-end customer engagement experience
• Measure progress against customer and account objectives and take action to meet targets

MAIN / MAJOR RESPONSIBILITIES

• Develop and implement the strategic initiatives for key accounts to achieve ADC Singapore Plan Net sales and Division margin
• Ensure that execution plans are in line with the business and marketing objectives to achieve the division’s goals
• Gain access to HCPs through multiple engagement channels (digital, remote/virtual, face to face)
• Research market trends, analyze sales, strengthen customer understanding and ensure profitable sales growth of key accounts
• Preparing and presenting regular reports to internal and external stakeholders
• Build rapport & work closely with KOLs to drive brand awareness, preference and advocacy
• Actively participate in business development initiatives and seek out strategic partnerships for ADC
• Execute field activities such as road shows, product training and symposiums to create product awareness among health professionals and public
• Seek new business opportunities, collaborations or accounts to grow ADC business and market share
• Proactively monitor, gather & report feedback on market trends and competitors’ activities
• Facilitate and coordinate instrument demos, evaluation, placement, complaint handlings and training for customers whenever the needs arise
• Provide accurate sales forecast to ensure consistent supply of products to customers
• Ensure that all business activities are conducted in accordance with Abbott Code of Ethics and local government laws
• Work closely with Area Office to ensure local Regulatory and Quality requirements are fulfilled in a timely manner

/SUPERVISORY/MANAGEMENT RESPONSIBILITIES IF APPLICABLE

• Nil

MINIMUM BACKGROUND / EXPERIENCE REQUIRED

• 5 to 8 years of proven sales experience in Medical devices or pharmaceutical industry
• Strong ability to develop KOL network as well as manage Key hospital and primary care accounts; retail and ecommerce experience will be an added advantage
• Knowledge & experience in diabetes category will be advantageous
• Familiar with standard software packages such as word processing, spreadsheet application and Power Point
• Speak and write fluent English
• Able to work independently with minimal supervision
• Analytical, energetic & strive in a highly result-oriented environment
• Team player with strong communication, facilitation & interpersonal skills

MINIMUM EDUCATION REQUIRED

• Bachelors Degree / Diploma

ACCOUNTABILITY / SCOPE / BUDGET IF APPLICABLE

• Achieve yearly sales in assigned channels and contribution margin vs Plan
• Execute business plans by working closely with Head of Sales to achieve the yearly assigned business objectives

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Role

• Assist HR Manager in handling day-to-day HR full spectrum
• Advise and support other departments on HR matter
• Provide support in establishing all compliance policies and framework
• Maintain accurate HR database and up-to-date employees' records
• Manage employees’ information in Infotech and Million system
• Work pass application for external parties
• Payroll for external parties
• Assist on HR daily administrative activities
• Other ad-hoc HR duties

Pre-requisites

• Minimum 2-3 years related working experience.
• Conversant in English, both spoken & written
• Conversant in Chinese (both spoken & written) is a plus to handle Chinese clients.
• Conversant with Singapore legislation e.g. Employment Act
• Proficient in MS Office (especially Excel)
• Must have the “Can do!” attitude
• Able to work well under pressure and meet deadlines
• Team player and positive mindset

Income's Actuarial team has been at the forefront of digitisation, innovation, and embracing the future of work. As today's business problem becoming more complex and uncertain, we acknowledge the importance of being adaptable and open to learning in solving the right problem. We adopted agile and design-thinking principles in delivering our projects at work and play a key role in enabling the organization strategic goals.

This role will expose you to how Actuarial could take customer-centric perspectives and iterative prototyping approach to solve complex problem more effectively. You will also get to apply new technology and data analytics to automate actuarial work as well as providing impactful insights to our business partners.

We are looking for a team player within the financial reporting team with the following key responsibilities:

· Key player in Par fund management including bonus investigation and recommendation, asset share study, bonus implementation and the review of Par fund management framework

· Assist team lead in Par fund related initiatives and projects

· The role will provide first hand exposure to chief actuary as well as opportunities to enhance actuarial technical knowledge and play a key role in adopting new technologies

· Participate in ad-hoc projects and tasks based on department priorities

· Ensure deliveries follows the department's best practice on risk and compliance

Requirements

· Good progress in actuarial qualifications with either US, UK, or Australia Actuarial Institute or newly qualified actuary, with at least 4 to 6 years of work experience in actuarial function, with exposure to financial reporting

· Technical, meticulous and able to apply critical thinking

· Excellent communication skills, both oral and written

· Able to work independently and collaborate with other team members and departments

· Adaptable, open to a dynamic working environment and willing to explore new ways of working

· Experience in Par fund management will be an advantage

· Experience in using Prophet and data software such as Alteryx will be a plus

Our client is a reputable automotive MNC with solid business operation across the globe. They are hiring a Finance Analyst/ Senior Finance Analyst to join their team.

Reporting directly to the Team Lead, your responsibilities will include:

• Develop and implement a Profit Management framework for a Value Chain business.
• Collaborate with regional profit teams and counterparts to define the scope and requirements of profit management.
• Establish a clear connection between sales performance indicators and function-specific profit. Systemize target setting, data collection, and review processes.
• Analyze and evaluate target proposals, identify gaps or opportunities, and recommend target positions.
• Collaborate with counterparts to address identified gaps/opportunities.
• Provide assistance in visualizing sales and profit at different levels as needed.

Requirements:

• Bachelors degree in Accounting/Finance or related discipline
• At least 2-5 years of experience
• Strong presentation and communication skills with the ability to communicate with all levels of stakeholders across functions

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Short listed candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

*LI-AF

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Job Description:

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction. Additionally responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen.

Executive Chef Duties and Responsibilities:

· Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.

· Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.

· Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.

· Should be able to provide direction for all day-to-day operations in the kitchen.

· Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

· Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

· Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.

· He/She should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.

· Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.

· Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

· Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.

· Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

· Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.

· Determines how food should be presented, and create decorative food displays.

· Recognizes superior quality products, presentations and flavour.

· Ensures compliance with food handling and sanitation standards.

· Follows proper handling and right temperature of all food products.

· Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards.

· Coordinates with the purchasing department for the acquisition of needed goods and services.

· Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.

· Ensure proper grooming and hygiene standards for all kitchen staffs.

We are looking for candidates who possess integrity, a pleasant personality and strong inter-personal skills to join our expanding team.

Job Requirements:

• To receive and register patients.
• To settle patients after their treatments.
• To collect payment, dispense products / medication / booking of next appointment.
• To attend to patients’ requests and queries regarding appointments, medication, products, and services via phone calls, SMS / whatsapp messages / emails.
• To handle end-day closing / settlement.
• Taking of minutes during department meetings.
• To liaise with service providers to secure quality services for the clinic.
• To assist with inventory management and other organizational tasks.
• To assist other support team members when needed.
• To perform assigned housekeeping duties within the Clinic and the Medspa.
• Good grasp of written and spoken English.
• Any other ad-hoc duties assigned by the managers.

Qualifications:

• Minimum GCE O Level or Diploma / Graduate Diploma Holder with at least 2 years working experience
• Prior experience at frontline or service environment will be advantageous
• Customer-centric with strong interpersonal and (both verbal and written) communication skills
• Must have proficient computer skills including Word, Excel and PowerPoint
• Hardworking and able to work both independently as well as a team player

We are looking for a passionate and committed candidate to:

• Conceive and develop efficient and intuitive marketing strategies.
• Execute e-commerce implementation plans and analyse e-commerce platform performance to propose enhancements.
• Execute marketing communication plans and content marketing initiatives across digital platforms.
• Maintain the organisation's social media platforms and digital marketing channels to align with branding strategies.
• Manage working-level relationships with vendors and creative agencies.
• Work with agencies to develop marketing campaign collaterals.
• Monitor the development of collaterals across digital marketing platforms.
• Monitor objectives throughout marketing implementation.
• Review the performance of marketing campaigns based on campaign targets to identify areas of improvement.
• Monitor the progress of campaigns using various metrics and submit/present performance reports.

Requirements and skills

• Diploma/Bachelor’s degree in marketing, business, or a related field.
• At least 2 years’ experience as a marketing executive or a similar role.
• Good understanding of modern marketing techniques and trends, creativity, and commercial awareness.
• Familiarity with social media and data analysis and statistics methods.
• Excellent communication and people skills.
• Strong organisational and time-management abilities.
• Creativity and commercial awareness.
• Ability to work well under pressure.

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

The Role

Due to continuous growth and expansion, we are looking for highly motivated, driven, and ambitious candidates seeking a career in global shipping, transport, and logistics.The successful candidate will join our existing global team with the role focusing predominantly on the China market, with the emphasis on developing the export business.

Below would some key requirements for the role;

• Role will be for commercial executive predominantly responsible for customer service, marketing & sales, maintaining inhouse systems
• Preferably have min 3 years experience in logistics industry. Ideally with experience in shipping or ISO tanks
• Extremely good at prioritizing work in a highly organized manner & capable of working in a time sensitive environment
• Willing to learn new skills & be a team player
• Mandarin speaking a preference

Duties will include:

Successfully executing import and export movements in line with customer requirements.

Update the Bulkhaul in-house container management system

Daily communication with overseas offices and agents.

Negotiating rates with customers

Providing daily progress reports to the Commercial Manager.

Core Skills/Attributes

College degree in supply chain management, logistics or related discipline preferred but not essential.

Excellent communication skills.

Outstanding work ethic.

Superior teamwork abilities.

Ability to work under pressure to meet deadlines and customer needs.

Salary and benefits to be commensurate with qualifications and experience.

· Assisting in hiring and training beauticians as required.

· Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.

· Maintaining records of staff members which includes their salaries and working schedules.

· Advertising and promoting services, offers, and discounts via social media.

· Monitoring stock and ordering beauty products as and when required.

· Tracking the payments received from clients.

· Offering discount bundles and running online competitions to attract new clients.

· Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.

· Maintaining records of all transactions and presenting it to the beauty or hair salon owners.

Requirements

· 5 yrs working experience in similar role.

· Proficient with all skin and hair treatments.

· Excellent knowledge of bookkeeping and accounting procedures.

· Ability to handle customers’ requests and complaints with elegance.

· Excellent oral and written communication skills.

· Strong organization and analytical skills.

· Exceptional customer service skills.

· Strong negotiation and sales skills.

· Proficiency in Microsoft Office.

· Customer-oriented individual and an outstanding problem-solver.

· Good numerical abilities.

· A keen eye on details.

· Good time management skills.

· Exceptional leadership skills

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

You will be responsible for :

• Performing the full spectrum of corporate secretarial duties and acting as a Company Secretary for the company.
• Preparing and filing of notifications with ACRA
• Managing operational aspects of shareholder's and directors' meetings, including preparing the meeting agenda , minutes and resolutions, and updating and maintaining statutory and corporate records.
• Compliance advisory to ensure regulatory and statutory requirements are met.
• Prepare resolutions, minutes of meetings and ancillary documents
• Customer due diligence (on-boarding and on-going monitoring)
• Ensure compliance with the statutory reporting requirements of the Companies Act, Listing Rules, and Code of Corporate Governance 2018

Ideal Profile

• You have at least 1 year experience including solid experience in a similar role within Professional Services.
• You ideally possess an ICSA qualification.
• Preferably with relevant experience in legal firms or established corporate secretarial firms
• Detail oriented and able to multitask
• Self-motivated, independent and able to work well under pressure

What's on Offer?

• A role that offers a breadth of learning opportunities
• Fantastic work culture
• Work in a company with a solid track record of performance

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

Brief description of the Restaurant

Michelin Star Italian Restaurant

Job Descriptions

About Garibaldi Italian Restaurant & Bar: Garibaldi Italian Restaurant & Bar is a renowned, fine dining establishment that has been serving authentic Italian cuisine in Singapore since 2003. With a commitment to delivering an exceptional dining experience, we are seeking a dedicated and passionate Office-Based Reservation Agent / Guest Relations Executive to join our team.

The ideal candidate should have 1-3 years experience in a similar role and be able to:

• welcome guests at the restaurant entrance with great energy and mannerism following company SOP.
• able to slot in reservations on the table management system (Chope) from different channels (email, phone calls, sms, chats and walk in)
• able to keep customer records, reports and update them diligently

Job Requirements

• willing to learn new things more than bringing her / his own expertise.
• be organised, helpful and resourceful
• able to communicate well in English (spoken and written)
• team player

Working hours

• 5.5 days work/ week Split Shift

Key Roles and Responsibilities

• Establish relationship with internal stakeholders, and also external stakeholders corporate to increase referrals.
• Provide a high level of client service by responding timely and accurately to enquiries by corporate Employee Banking (EB) clients and their employees.
• Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.
• Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)
• Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.
• Deepen client relationships via timely servicing and products cross sell based on needs based scenarios.
• Able to present professionally

Qualifications and Skills

• Relevant sales/acquisition experience in retail banking sales with a proven sales track record is preferred.
• Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.
• Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure.
• Effectively bi-lingual with excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.
• Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.
• Able to articulate, and hold a professional corporate presentation to key stakeholders.
• Team player with initiative and assertiveness.

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Order Management Specialist (12-months contract, Renewable)

The Role:

• Supporting role in the Customer Operations department.
• Managing customer order activity throughout order fulfilment cycle.
• This role will require working with team members in North America, Asia and Europe. The business analyst will have an affinity for working with different cultures and be flexible on working hours.
• Managing the data quality of electronic sales order transactions
• Ensure accurate data entry of customer master records and manual data entry of new sales orders and change orders. The specialist responds to internal department by researching order status for purchase orders and sales orders within the Order Management system.
• Competent in SAP S/4HANA Enterprise System to enter manual sales orders into SAP Order Management system.

Job Requirements:

• Expertise in execution of transactions in the Order Management module in SAP S/4HANAEnterprise System Flori Apps platform
• Understanding of Order Management, Pricing, Logistics and Trade Compliance processes
• Ability to quickly learn to accurately execute order entry processes from written standard operating procedure documentation.
• Excellent communication skill
• Proficient in using Microsoft Outlook, SharePoint, Teams, Excel, and Word

Job Description

1. Practicum

• Secure and administer Practicum Site placements
• Source new Practicum Sites
• Maintain EduTrust compliance standards for all practicum and clinical supervision-related documentation
• Attend to and resolve students’ practicum and clinical supervision-related concerns and feedback within three working days
• Provide good quality student-centred service
• Track, monitor and verify documentation submissions
• Carry out administrative role related to practicum matters, including maintaining and renewing Service Agreements, contracts, letters and Memoranda of Understanding with Practicum Sites
• Track and monitor regularly students’ practicum, logs and clinical supervision progress
• Generate necessary documentation for Practicum Sites and Clinical Supervisors
• Prepare recommended list of Clinical Supervisors for Clinical and Academic Director’s approval
• Match and allocate Trainee Counsellors to Practicum Sites and Clinical Supervisors
• Check Supervisor’s Report for areas of concern
• Analyse Supervisee’s Feedback Form for areas of strengths and weaknesses of Clinical Supervisors
• Meet students monthly to gather feedback and provide intervention(s) and support
• Attend Course Reviews (Closure) to receive feedback on Clinical Supervisors, Practicum Sites and Practicum experience

2. Prepare and Manage of Short Courses and Special Projects

• Prepare brochures and marketing materials for publicity
• Conduct cold calls and client outreach
• Manage course administrative duties, including registration, collection of fees, notification of participants, printing of course notes, and other related administrative duties
• Track sales and costing for each course run
• Undertake administration of counselling-related surveys and analysis of findings with Clinical and Academic Director
• Undertake any other projects as assigned by CEO and the Clinical and Academic Director

Requirements

• Has a good grasp of the English Language
• Communicates well, written and spoken
• Proficient in Microsoft Office
• Possesses good people skills
• Holds any qualification in Counselling

Benefits

• 40- to 44-hour week
• 14-day annual leave
• 60-day medical and hospitalisation leave
• Medical reimbursement of $500 per annum
• Group Hospitalisation Insurance
• Personal Accident Policy

Responsible for the acceptance expansion in a region or territory. Serves as the regional subject matter expert regarding acceptance in the target market based on knowledge of partners, industry trends, and competitive environment. Develops and coaches' teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.

Responsibilities

Ensures agreements are tracked and action taken if planned delivery is not on schedule. Documents, monitors, and reports on the performance and status of acceptance.

Maintains knowledge of partners, industry trends, and competitive environment.

Ensures all internal functions effectively support the delivery of the account objectives.

Develops proposals and negotiates agreements to maximize acceptance growth.

Manages and builds relationships with new and existing partners. Maintains a sales pipeline and recommends actions to close gaps. Manages, budgets and forecasts processes.

Minimum Qualifications

At a minimum, here’s what we need from you:

Bachelor's Degree in Marketing, Finance, Business, or related field

8+ years of experience in Business Development, Sales, Relationship Management, Strategy, or related field

In lieu of a degree, 10+ years of experience in Business Development, Sales, Relationship Management, Strategy, or related field

Preferred Qualifications

If we had our say, we’d also look for:

• Master's Degree in Marketing, Finance, Business, or related field