Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As an Inside Sales Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security. 

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.
• Create quotes and close smaller value deals. 
• Act as a point of contact for partners and collaborate with Customer Engineers on events and demo support.

• BA/BS degree, technical degree desired
• Native or very advanced level of Japanese.
• Fluent in English
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

Job Description

Provide administrative support to sales department

Handle purchasing and liaise with customers

Process delivery orders / invoices and other ad-hoc duties

Requirements:

ITE to diploma holders

Entry level candidate is ok to apply can on the job training will be provided

Are you passionate about life-saving skills and driven to build strong client relationships?

Singapore First Aid Training Centre (SFATC), a leading provider of comprehensive first aid training in Singapore, is seeking a dynamic and results-oriented Sales Manager to join our team. In this crucial role, you'll play a pivotal part in driving our sales growth, exceeding client expectations, and shaping the future of SFATC.

Your Role:

• Lead the Sales Team: Oversee all aspects of the sales function, driving growth and exceeding sales targets.

• Team Dynamics: Monitor the performance of front-end team, providing guidance, coaching, and support to maximize their success.

• Client Acquisition & Retention: Develop and implement strategies to acquire new clients (both government and non-government clients) and retain existing ones.

• Lead Generation & Conversion: Closely collaborate with the Marketing team to qualify leads, manage the sales pipeline, and convert leads into profitable business.

• Growth & Development: Partner with the Executive Director to develop and implement business growth plans, including increasing public awareness of SFATC and refining the business model.

• Tender Management: Spearhead the tender process, from identifying opportunities to preparing proposals, securing wins, and ensuring successful project delivery.

• Customer Service Excellence: Champion a customer-centric approach, ensuring exceptional service quality and exceeding client expectations with every interaction.

• Staff Management & Development: Track staff performance, conduct performance appraisals, provide constructive feedback, and implement training programs to enhance team skills and performance.

• Process Optimization: Partner with the Business Systems team to identify and implement improvements in workflows and systems for greater efficiency and effectiveness.

Your Expertise:

• Bachelors or Masters in Business Administration, Sales and Marketing or a related field

• Minimum 5 years of experience in a sales management role, preferably within the training industry.

• Proven track record of exceeding sales targets and achieving consistent revenue growth.

• Strong leadership and communication skills, with the ability to motivate and inspire a team.

• Excellent client relationship management skills, with a focus on building long-term partnerships.

• Tender writing, bidding and proposal development experience, particularly in the government and non-government sectors.

• Proficiency in Microsoft Office Suite and CRM / Sales Management software.

• Passion for first aid training and a commitment to SFATC's mission of saving lives.

If you are a results-oriented individual with a passion for sales, client relationships, team success and making a positive impact, we encourage you to apply.

Ideal Start Date: March 1, 2024

To Apply:

Please submit your resume and cover letter showcasing why you are the ideal candidate to lead SFATC into a brighter future.

SFATC is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note that only shortlisted candidates will be contacted.

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Responsibilities:

• Assist in monthly Payroll

• Ordering office pantry & stationery

• Answering Incoming calls

• Keep employee record up to date

• Work pass management:application,renewal ,cancellation

• Monitor worker training expiry

• Responsible for online submission of IR8A/IR21

• Filling of HR documents

• Receive incoming mails and send outgoing mails

• Assist in recruitment activities including sourcing of candidates & interviewing

• Arranging business travels (flight,hotel etc)

• Processing of invoice, quotation, purchase order and delivery order to customers

• Prepare project contract(tender documents)

• Preparing of shipping documents

• Coordinate with freight forwaders for incoming/outgoing shipments

• Ensure on time delivery to customers,preparing commercial invoice to oversea supplier

• Any other HR functions as needed

- Entry level candidate with relevant educational background can also apply

-Prior experience in HR operations and admin will be at advantage

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.

As Rapsodo continues to grow and expand our business internationally, we are looking for a hands-on, driven, and curious Junior Marketing Executivewith a passion for collaborating and making a difference to join our team.

As a Marketing Executive at Rapsodo, you will support the development, management, and execution of Rapsodo’s commercial and marketing omni-channel strategy across the company’s international markets including the United Kingdom, Europe, Southeast Asia, and Australia.

Roles & Responsibilities

In this role, you will get the opportunity to be exposed to a wide range of marketing disciplines including but not limited to Digital, Retail, Partnerships, Brand, and Product Marketing across Rapsodo’s international markets.

To succeed in this role, you need to be eager to learn and ambitious to achieve, with excellent organizational skills, superior attention to detail, high resiliency and adaptability within a complex and fast-paced environment, as well as a commitment to continuous improvement.

• Oversee the management of the company’s DTC e-commerce platform via Shopify
• Manage the company’s selling presence on international Amazon marketplaces
• Execute in-market campaigns with distribution partners & retailers
• Work with content creators and media to conceptualise & publish features
• Create & optimise paid advertising campaigns in-house and via agency
• Design & manage regular email marketing campaigns
• Analyse & report on marketing data via digital marketing platforms
• Collaborate closely with international teams in US and Turkey
• Take on various ad hoc projects in marketing partnerships, media collaboration, and other key areas as assigned by manager

• Bachelor’s Degree in Marketing, Business, or a related discipline
• At least 2 years of work experience in a marketing-related role
• Business acumen and ability to understand commercial concepts
• Self-starter with a strong desire to learn
• Action oriented with the ability to multitask
• Excellent teamwork skills and ability to work cross-functionally
• Bachelor’s Degree in Marketing, Business, or a related discipline
• At least 2 years of work experience in a marketing-related role
• Business acumen and ability to understand commercial concepts
• Self-starter with a strong desire to learn
• Action oriented with the ability to multitask
• Excellent teamwork skills and ability to work cross-functionally
• Sports Enthusiast (not required to be in Golf)

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

RESPONSIBILITIES

Pre-Sales:

· Work closely with the sales team to understand client needs and objectives.

· Conduct product demonstrations and presentations to showcase the capabilities of 360F solutions.

· Develop and present customized proposals and solutions to meet client requirements.

· Act as a technical expert during the pre-sales process, addressing client queries and concerns.

Project Delivery:

· Serve as the main point of contact between the client and internal project teams.

· Lead the scoping, planning, and execution of client projects, ensuring timely and successful delivery.

· Collaborate with cross-functional teams to define project requirements and milestones.

· Monitor project progress, identify risks, and implement mitigation strategies to ensure successful outcomes.

· Conduct regular project reviews and communicate updates to clients.

Client Relationship Management:

· Build and maintain strong relationships with clients, understanding their evolving needs and providing ongoing support.

· Act as a trusted advisor to clients, offering insights and recommendations for optimizing the use of 360F solutions.

Technical Expertise:

· Stay up-to-date with the latest advancements in financial technology and industry best practices.

· Provide technical guidance to clients and internal teams, ensuring alignment with industry standards and regulatory requirements.

YOUR SKILLS

· At least 5 years of relevant experience in a similar role.

· Bachelor's degree in a relevant field (e.g., Computer Science, Business, Finance).

· Proven experience in pre-sales, project management, and client-facing roles within the financial services or technology industry.

· Strong understanding of financial advisory services, fintech solutions, and industry trends.

· Excellent communication and presentation skills.

OVERVIEW:

Sportradar are looking to bring in a seasoned leader with proven experience in building, developing, and scaling high performance sales teams in APAC, ideally within the sports betting and/or iGaming industry. As a region primed for huge growth, there is a particular focus on bringing sales leadership and excellence to the team. The successful candidate will report to the Senior Vice President, Head of Global Account Management based in London and work closely with the Executive Vice President, APAC on realising the company’s commercial strategy.

THE CHALLENGE:

• Formulate and communicate ambitious sales plans for the region and lead your sales team through clarity of direction, focused actions, and team effort.

• Be at the forefront of all revenue generation activities and work with the team to deliver exceptional account management and servicing.

• Identify the appropriate client segmentation so your team is spending their time on servicing our biggest clients and growing high-value accounts.

• Create a performance-driven culture by setting the right metrics that align with the company’s growth targets and business objectives.

• Work with the team to cultivate a consistent pipeline of new leads and prospects to develop, and stay on top of the numbers to ensure that corrective actions are put in place to change course when things are not working.

• Take responsibility for accurate forecasting and provide senior management with regular high-level sales updates for business planning and financial reporting.

• Collaborate and work closely with different departments within the organisation, including Marketing, Product, Content and Finance.

• Continuously develop the team’s knowledge of our products and services, and stay abreast of the latest market and industry developments, especially changes to licensing and regulations.

YOUR PROFILE:

• You have a proven track record of managing and developing a sales team in Asia within the sports betting and/or iGaming industry.

• A role model, showcasing both excellence and accountability; this starts with taking ultimate responsibility of your team’s performance and actions.

• You are revenue-driven but recognise that the client’s needs come first, and will work with internal stakeholders to ensure that client satisfaction is a top priority.

• You are always thinking ahead, anticipating risks and finding opportunities in crises. You thrive on ambiguity and are not afraid to challenge the status quo with novel ideas to complex problems.

• You show a genuine interest in coaching and developing every member of your team, and proactively help them eliminate roadblocks and guide them in achieving their targets.

• You will develop deep relationships with key clients in the region, becoming a trusted advisor whilst helping shape our product roadmap by sharing market insights and client feedback with management.

• You are an excellent, influential communicator, able to adapt your communication style to different audiences and persuade others with convincing arguments and facts.

OUR OFFER:

• Highly competitive compensation package, including equity and target-based bonuses.

• The opportunity to drive our regional sales strategy to meet the company’s aggressive growth objectives.

• Be one of the leaders in our mission to deliver an unrivalled betting and media solution encompassing platform, trading, odds and data.

• Flexible working environment, with plenty of opportunities to travel.

• Act as a Focal person to interact with the customer on our product quality and to meet customers' expectations.
• Responsible in managing the integration of Dell ODMs & Factory Configuration centers and driving quality metrics to plan. And continue improving factory processes to achieve the WW best product quality
• Act as focal point in driving the quality metrics  in the qualification period, sustaining and after sales service
• Manages customer engagements or quality processes by driving with internal cross-functional teams eg R&D, Factory, Service etc
• Generation the reports in the monthly cadence to drive customer improvements plan in the field return
• Be the main liaison with the customers' project initiatives and in driving on the ongoing plan to closure

JOB DESCRIPTION

Min Diploma in any discipline.

• To provide administrative & HR support, data entry filing and admin coordination.

• Assist in updating employees leave records and HR related matters.

• Applicants with Admin/HR experience is a plus.

• Training will also be provided.

Entry level candidates are welcome to apply

Job Purpose 

Supporting the Management Accountant and Finance Business Partner to ensure that insightful management information is delivered in an accurate and timely manner to meet internal deadlines. 

Responsibilities 

• Assist with the production of monthly management accounts.
• Assist with the production of quarterly forecasts and annual budgets for relevant companies. 
• Posting of monthly journals including accruals and prepayments. 
• Provide variance analysis where required to forecast/budget with explanations.
• Meet group reporting deadlines. 
• Monthly bank reconciliations.
• Completion of monthly balance sheet reconciliations (including intercompany accounts and transactions); flagging issues and communicating these.
• Continual focus on improving reporting and accounts production process. 
• Management of the year-end process and assist in dealing with audit queries. 
• Prepare flash sales figures (mid-month and end of month). 
• Completion of local tax compliance documents (where applicable). 
• Other ad hoc duties and projects as required.
• Support and cover Credit Control and Purchase Ledger when required.

Requirement: 

• Min Diploma in Accountancy with 2 years
• Strong IT skills for communication and documentation (ie. Excel, Outlook)
• Accuracy skills for capturing information. 
• Part qualified preferred (or previous experience considered). 
• Experience of multi-currency ledgers and foreign exchange an advantage. 
• Experience of dealing with foreign subsidiaries an advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Contract Period : Now till end July

Working Day : Mon to Fri

Working Hour : 9am to 6pm (lunch break : 1 hour)

Reporting To : Manager, Corporate Communications

Responsibilities

· Assist in creating engaging and impactful content for various communication channels, including social media, website, newsletters, and marketing materials

· Assist in conducting market research and stay updated on industry trends and best practices to ensure the organization's communication strategies are innovative and effective

· Assist in managing the organization's social media platforms, ensuring consistent messaging, timely updates, and interaction with followers

· Providing administrative support for the department

· Involved in any ad-hoc projects and/or other duties as and when necessary

Requirements

· At least GCE A Levels

· Proficiency in Microsoft Office (Word/Excel)

· Proficiency in spoken and written English

· Creative, independent and interest in designing, photography, video editing

· Keen interest in storytelling and content creation abilities, with a keen eye for detail and accuracy

Interested parties please send in your resume in Microsoft Word Document Format to Ms Tan Shui Li, Katharine (Chen Ruili) (R1660568). Please include your work experience(s) and qualifications. Only shortlisted candidates will be notified. Thank you.

[What you will be working on]

• Processing payments for the Board’s expenses, including payment to suppliers, grant recipients and scholars and maintenance of supplier and customer records in financial system; 

• Processing reimbursement to staff for overseas trips and other claims; 

• Processing overseas centres’ expenses to suppliers;

• Monitoring of accounts receivables, fixed assets and bank account at overseas centres;

• Assessment and accounting for leases in accordance with FRS116

• Supporting various statutory returns, budget exercise, management reports and ad-hoc projects;

• Supporting financial systems enhancements and troubleshooting.

• Analysis of bank transactions and complete monthly bank reconciliation;

• Tasks will be assigned in accordance to the candidate’s experience and suitability.

[What we are looking for]

To meet the challenges of this role, you must be a Singaporean with the following attributes:

• Basic book keeping knowledge;

• Meticulous and patient;

• Able to perform under time pressure;

• Good interpersonal skills;

• Proficiency in Microsoft applications and SAP/SAP Concur/Workday preferred.

Applicants may expect to receive an application outcome within 8 weeks of application date.

Position Summary

This role responsible for order fulfilment process

Job Description :

• Track and review all incoming orders, ensuring that all technical and commercial details are

correct for order processing.

• Process all orders timely and accurately into the ERP system.

• Coordinate with all internal and external stakeholders to ensure the smooth execution of

orders.

• Expedite orders to meet customers’ requirements.

• Acknowledge customers’ orders timely and ensure a high level of responsiveness to

customers’ requests.

• Review all backlog orders on hand and proactively escalate potential late orders to

stakeholders/higher management to mitigate risks on late deliveries or non-performance.

• Forecast all backlog orders and ensure monthly forecast targets are met.

• Respond to all customers’ enquiries timely.

• Handle, manage and escalate customers’ complaints and escalation.

• Work with sales closely to manage customers’ accounts.

• Feedback on customers’ needs and requests.

• Work with customers on their credit hold issues to clear roadblocks for shipments release

and delivery.

• Comply to company rules and policies on all businesses (Trade and Intercompany)

• Ensure all record retention.

• Prepare presentations and participate in business meetings.

Job Requirements

• Diploma / bachelor’s degree in supply chain / Logistics, Business Administration or

equivalent

• At least 3 years relevant working experience in a manufacturing environment

• Microsoft Office and ERP System

• Knowledge on international trade compliance rules and regulations.

• English - Excellent verbal and written communication skills for handling english speaking people

• Independent and able to work with minimal supervision.

• Possess sense of urgency and good time management

• Possess good problem-solving skills!

• Able to handle customers of different cultures.

• Able to work in fast paced and dynamic environment.

• Liaise with and auctioning incoming calls from customers, suppliers and Agents regarding shipments/bookings
• Manage Key Account customers, answering their enquiries and queries
• Tracing & Tracking Freight keeping customers updated at all times
• Plan and coordinate deliveries
• Acknowledge collections and bookings
• To maintain good relationship with existing customers
• To make sure costings are accurate and revenues are applied to each shipment.
• Declared Import & Export permit in compliance with Singapore Custom and other regulatory requirements.
• Customer oriented, proactive with good organisation skill
• 5 Days Week

We are looking for a Finance & HR Executive who loves numbers as well as anything related to employees’ well beings. In this position, you will be working closely with our sales team to generate contracts and invoices for our clients. You will also be handling the account receivables and payables of the company, as well as supporting our HR functions.

Rewards:

• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 2 days per week

Responsibilities:

• Generating contracts and invoices for our clients
• Monitoring of incoming payment
• Sending payment reminders to our clients
• Preparing monthly P&L report for our management team
• Assisting with recruitment processes such as arranging and scheduling of interviews
• Supporting onboarding and offboarding activities
• Managing employee records as well as inventory matters
• Answer clients' inquiries via email, live-chat, messages and calls
• Updating company's CRM system
• Administrative work

Requirements:

• STRICTLY Singaporean or PR holder only
• Meticulous nature
• Strong passion in numbers
• Fluent in written and spoken English
• Ability to multi-task and meet strict deadlines
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to work with some of the biggest brands in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore that takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Description

• Administer purchase requisition, quote and purchase order documents and processes.

• Work with planning, customer service and logistics team on material planning to support manufacturing needs.

• Coordinate with vendors and forwarders on incoming and outgoing shipments.

• Maintain and manage the supply chain network and system working with vendors & contractors, freight forwarders & agents and Customers or subcontractors.

• Source for materials and new vendors & contractors , to negotiate for competitive prices, identify potential, effective and reliable Prepares and maintain all purchasing document.

• Ensure timely delivery of raw materials to meet the production requirement.

• Updates and maintain the approved vendor list (AVL).

• Responsible for supplier assessment / qualification.

• Responsible for the assessment of RoHS compliant for any new material to be purchased.

• Responsible for the waste disposition process working with qualified vendors and internal team.

• Responsible for ISO documentation, review and revision working with internal team.

• Responsible for purchasing related documents filing system complying to company ISO system requirements.

• Comply with all Quality, Environmental, Health, Safety and Security policies and procedures of the Company.

Qualifications/Requirements

• Diploma in Supply Chain, Business Administration, Material Engineering or any Engineering field or equivalent

• Minimum with three years’ experience in purchasing or logistic / purchasing environment

• Knowledge in ISO 9001 & ISO 14001 QEMS is preferred

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge.  You create an environment that is easy for our customers to shop in through Store Operations and Great Garment Care.  By sharing your knowledge and skills with your colleagues you actively contribute to creating a Great Team in order to meet the expectations of our customers.  You work in accordance with H&M standards, policies, procedures and legal requirements.

Direct customer service

• Demonstrate the 5 basic demands to engage with and welcome our customers in the service areas and on the sales floor
• Apply a ‘Heads up’ approach – be aware of customers who require assistance and offer your help
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities

Store Operations

• Keep the fixtures full and tidy regularly throughout the day to maximise sales
• Ensure great garment care to sell the products in their best condition at the right time
• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
• Ensure all areas of the sales floor and back of house are always clean and tidy
• Ensure all routines are followed at the cash desks and fitting rooms to maximize sales and customer satisfaction

Team

• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working atmosphere
• Give honest and constructive feedback to your colleagues to develop their skills 
• Work in accordance with H&M standards and local legislation with Health & Safety and security routines,  to guarantee your own personal safety as well as the safety of your colleagues and our customers at all times 

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.

The Account Executive will prospect, identify, sell and maintain sales relationships within his/her assigned territory.   

This position requires interaction with other internal departments such as Inside Sales, Sales Engineering, Sales Operations, and Customer Success.

Join an elite team of Sales Professionals that sell Business Intelligence software products and services to new and existing clients!

Your focus:

• Sell MicroStrategy Business Intelligence software products and services to new and existing clients 

• Identify and properly qualify business opportunities 

• Present business solutions at the executive level 

• Lead negotiations and overcome objections for deal closure 

• Manage complex sales cycles and multiple engagements simultaneously 

• Work with sales consultants to discover, identify and meet customer requirements 

• Prepare accurate sales forecasts and sales cycle reporting 

• Provide project management to ensure the success of the potential or current clients 

• Leverage and enhance partner relationships to drive additional value and revenue

Our mission and where you fit in

At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable for everyone. We’re revolutionising the way people work – are you down for the challenge? 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Sales Manager, you’ll be given the challenge of leading and growing an ambitious team of Account Executives in a relatively new market for us, South East Asia.  As part of our Sales Leadership Team, you’ll play a critical role in strategic decision-making, identifying actionable areas for improvement, and making efficiencies to our go-to-market strategy for Malaysia and Singapore.

We are seeking a data-driven, growth focused and ‘hands on’ player-coach who will help to achieve our company goals. More about your team: our Account Executives inspire their customers to leverage HR transformation through Employment Hero, and run the full sales cycle from demo through to close. You’ll spend your time managing and building an amazing team while developing strong revenue growth for yourself, your team and Employment Hero.

You’ll work hand in hand with the SDR Lead, Channel Sales Lead, Head of Marketing for SEA, as well as MD for the region.

Want to know more about working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As our Sales Manager for South East Asia, you’ll be responsible for: 

• Executing our sales program that will ensure achievement of plan and net new revenue targets for each of your Account Executives
• Drive the performance of the team, ensuring individual and team sales targets are consistently exceeded and ensure full ownership and accountability of appropriate KPI’s
• Grow and lead - recruiting and retaining a high-performance and highly engaged sales team
• Train, develop and motivate sales team in skills, sales methodologies and activities, and product
• Work with your team to understand customer needs and requirements
• Create compelling, values based transformation opportunities that drive customer engagement
• Identify prospective markets and lead sources
• Assist with performing effective online demos to prospects when required
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting

Sales Planning

• Use knowledge of the market and competitors, identify and develop Employment Hero’s unique selling propositions and differentiators
• Work cross-functionally with marketing, other sales teams, and client services to develop strategies and execution plans to grow the pipeline
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales

Data & Reporting

• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Deliver consistent and accurate sales forecast reports utilising Salesforce
• Continuous tracking and optimising conversions, success and revising plans based on data
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Ensure usage of all sales tools such as Linkedin Sales Navigator, Cognism, Lusha, Whatsapp for business, Chilli Piper and SPIFF

Innovation

• Seek solutions to current problems both internally, externally and within the market
• Introduce first to market ideas that have not been considered or implemented
• Disrupt the market, inventing new product features
• Capture customer ideas and requests for new product features and feed this back to the product team
• Monitor research and development of other organisations in our market to ensure Employment Hero develops solutions faster than our competitors
  

What will you bring 

• 6+ years’ experience in high volume B2B sales, with a minimum 3+ years’ experience leading B2B sales teams
• Training in sales techniques/methodologies preferred
• Understanding of the Human Resources and Payroll Industry (SaaS would also be beneficial)
• Experience selling to SMEs at scale
• A track record of over-achieving on team targets and strong experience of coaching and mentoring your team
• Problem solving and analytical thinking with a natural interest for all aspects of data, analysis, excel and charts
• Energetic, driven and results-focused personality
• Ability to multitask, prioritise, and manage time effectively
• Thrive in a fast-paced and dynamic environment
• Willing to challenge the status quo, innovate, and look for smarter ways of doing things
• Bachelor's degree (business or commerce related) preferable.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

That doesn’t mean, though, that you’ll only ever see your team on the screen! We recognise the value of face-to-face connection, and organise local and global events throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 30+ heroes in Singapore and 800+ heroes globally - there’s always someone willing to lend a helping hand.

Plus you’ll get to enjoy a number of great perks, including: 

• WFH allowance: $500 SGD one time allowance
• Private Health Insurance: AIA Health Insurance
• Self, health, wealth and happiness programs
• Remote-first and flexible working arrangements
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Generous leave allowance:
• Annual leave: 20 days + Public Holidays
• Personal Medical leave: 14 days sick leave. 60 days hospitalisation leave, reduced by any sick leave days already taken
• Caregiver Leave: 2 days per calendar year
• Paid parental leave: 16 weeks salary for Primary Carers & 2 weeks salary for Secondary Carers
• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Please submit your resume and cover letter detailing your experience. Our Talent team will be in touch with you to schedule a meeting should your experience match what we are looking for. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description

· Manage the full spectrum of human resource functions

· Responsible for the full employee's life cycle from onboarding to offboarding, comprising recruitment activities, contract preparation, staff induction, performance management, training and development, retention, etc.

· Working closely with line managers on recruitment matters

· Executing monthly payroll including CPF contribution and tax filing

· Administer job posting on MyCareersFuture. Coordinate with recruitment agencies for sourcing of candidates, pre-screening of resume, administer job interview schedule

· Process work pass applications, renewal and/or cancellations and liaise with Ministry of Manpower for work pass related issues

· Manage employees’ HR queries and other HR related matters

· Provide support for planning and execution of employee engagement activities and company events

· Handle office related admin duties such as office facilities maintenance, purchasing of office supplies, liaising with vendors (IT, cleaning services etc.), air ticket & hotel booking

Requirements

· Bachelor's degree in Human Resources management or equivalent field of study.

· Minimum of 1 years’ experience in the Human Resources function with responsibilities such as HR operations, payroll & benefits, recruitment, and employee relationship & engagement.

· Well-versed in the Employment Act and related local labour/employment related legistrations.

· Experience in following and maintaining workplace privacy.

· Competency in Microsoft applications including Word and Excel

· Strong customer service focus with a high level of responsiveness

· Strong interpersonal & communication skills

· Solid problem-solving skill and experience in working in a fast-paced environment

· Detailed-oriented with excellent organization & documentation skills