Reporting to Contracts & Compliance (HOD), the C&C Senior Executive/ Assistant Manager is responsible for Contracts Review, Negotiation, and Compliance matters in the Research Division.

Main Responsibilities:

1. Oversee and Manage C&C unit

• Track and manage legal agreements, and maintain legal agreement database,
• Facilitate the negotiation and execution of legal agreements,
• Provide support to facilitate the training and guiding of staff on compliance (HBRA & PDPA),
• Act as check points for compliance (HBRA, PDPA) requirements by sighting compliance related approval documentation where necessary,
• Provide guidance to C&C unit junior staff,
• Improve contracts review workflow,
• Coordinate with CTE-CTO and LCDG (other contract teams in NCCS)
• Update and manage C&C policy.

2. Intellectual Property (IP) Management & Revenue

• Coordinate with SingHealth Intellectual Property (SHIP) unit for paperwork involving IP filing
• Track and monitor revenue from commercialised IP agreements.

3. Research Admin

• Broadcasting research related events to the research community on campus; provides administrative support for research events hosted by NCCS,
• Support HBRA and PDPA compliance matters (e.g. broadcast updates to NCCS stakeholders),
• Organise, coordinate and collate Research Metrics Info for submission to Office of Research, SingHealth (translational funding, IP and licensing indicatros)
• Support with KPIs collation for NMRC Centre Grant

Requirements:

• Bachelor of Science degree with a keen interest in contracts review, compliance & governance, and research administration.
• Must possess a flair for writing and a good command of English to handle minutes and draft policy papers/ presentation slides
• Excellent oral and presentation skills for effective communication with PIs, clinicians & peers in other departments
• Must be IT savvy and able to navigate through standard software applications and databases
• Familiar with HBRA and PDPA regulations
• Experience in reviewing contracts
• Must be meticulous and have good organisational skills to create / maintain detailed records.
• Independent worker with a strong sense of initiative

The candidate will be part of MHC Project Management Office & Business Solutions and will be assigned to lead business requirement gathering in various projects or system enhancements. This is a hands-on role which requires understanding of Insurance & Healthcare process and system, strong analytical skills and a high level of accuracy when defining business specifications

Key Responsibilities:

• Liaise with end users to produce/refine business specifications (Business Requirement Document)
• Liaise with Sales, Operations, Finance, and IT teams to ensure accurate functional coverage
• Define and produce testing plan and provide guidance in user acceptance testing (UAT)
• Manage and escalate risks and issues to management (Issues, Risks & Action Management)

Competencies:

• Business oriented with a clear focus on results and deliveries
• Strong business acumen; keen to understand and quick to identify risks and opportunities.
• Be creative, innovative, pro-active, and convincing in terms of finding solutions
• Strong communication and presentation skills both verbal and written.
• Experiences in operations or IT project environment.

Requirements:

• Good knowledge in Apps, Webs, and mobile technology (prefer but not mandate)
• Degree in Information System, Computer Science, or professional certificates in relevant fields
• At least 3 years of working experiences in related fields
• Prefer with insurance, TPA or healthcare background

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Operations Manager (OM) is to be responsible for the strategic management of the school environment, including estate, facilities, resources (inventories/supplies) and processes, to achieve school's objectives as well as day-to-day operations. The OM also plays a key role in school safety and security, overseeing risk-management, health matters and emergency preparedness processes.

As part of the management team, the OM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of systems by harnessing technology to improve productivity and efficiency.

The OM is also required to supervise and manage a team of cleaners and/or general workers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our students towards becoming independent adults and community contributors.

Estate/Facilities Management:

• Execution of medium to long term (e.g. 3 years) localised facility planning and forecasting to develop the facility improvement roadmap for the school (including moving of school etc.)
• Forecast needs arising from the improvement, maintenance and upkeep of the school facilities on a yearly basis (eg budgeting for facilities management, maintenance & upgrading)
• Manage maintenance and improvement projects, check, renew and prepare maintenance contracts for works and supplies.
• Regularly check the premises for damages and ensure cleanliness and a safe learning environment.
• Liaise with relevant stakeholders (e.g. MINDS HQ, MOE, SLA, BCA etc) to manage physical / technological infrastructure improvement and facilities maintenance works
• Documentation of building plans, school design, generic manuals, warranties project handing-over etc.
• Manage fault reporting and ensuring close follow up with term contractors
• Manage school facilities booking and evaluate to optimize use
• Management of access and attendance electronic systems
• Carry out joint spot-checks with NEA on cleanliness of the school and proper maintenance of anti-mosquito regimes
• Provide inputs for Risk Assessment and Management for Term Contractors
• Any other duties assigned by Reporting Officer.

School Safety and Security:

• Be part of the School Safety Committee as the School Safety and Security Liaison Officer, overseeing school safety and emergency preparedness to ensure the safety of all in the event of emergencies and heightened health and safety risk situations
• Manage all SOPs for emergency preparation, readiness and response
• Work closely with MOE's School Safety & Emergency Preparedness Department
• Conduct Safety, Security and Emergency Preparedness audits, including internal and external exercises
• Perform the role of Fire Safety Manager to assist and advise school leaders on fire safety measures in accordance to the Fire Safety Act.
• Ensure proper maintenance of fire equipment and update of escape routes maps
• Oversee all risk-assessment (RAMS) for school programmes
• Inducting staff on safety, security and emergency matters
• Liaise with external regulatory organisations (e.g. NEA, LTA, Traffic Police, SPF) for Safety, Security and Emergency Preparedness
• Oversee the security of school during movement of visitors and contractors in school, daily access control and vehicle traffic, car parking arrangement and conduct security check
• Ensure regular maintenance of security systems, CCTVs, fire alarms and operations check with security agencies
• Ensure proper maintenance and update of first aid kits

Support for Student Safety:

• Work with school leaders, teachers and social workers to manage students at risk (eg accompany social workers for home visits, accompany student to seek emergency medical treatment) when necessary
• Assist with discipline / behaviour regulation and maintenance of order of students for safety

Management of Assets, Resources / Supplies:

• Ensure physical sighting and tagging of all fixed asset
• Manage the procurement, maintenance and condemnation of fixed asset
• Ensure proper inventory management procedures.
• Ensure the maintenance and security of LAN room
• Ensure the maintenance and security of storage of IT equipment, furniture store, PE equipment and all fixed assets
• Oversee and ensure adequate office supplies and furniture for the school.
• Any other duties assigned by Reporting Officer.

Management of Vendors:

• Manage long-term vendors, eg Canteen operator, school-bus transport operator, school-uniform supplier
• Manage term contractors
• Assessment of term contractors and provide feedback to MINDS Procurement
• Provide support for canteen operations

Staff Management:

• Supervise and manage school operations supportive staff, eg General Workers and contract-cleaners
• Supervise and manage school para-staff, eg security officers
• Provide coaching, support and mentorship for General Workers
• Prepare and review reports
• Any other duties assigned by Reporting Officer

• Degree in any relevant discipline / Diploma in safety or operations management
• At least 3 years of relevant management /operations/safety / leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.

Due to rapid growth, we are seeking an experienced Design Manager cum Team Leader to strengthen our technical team. This is a full-time position, and it is perfect for someone with rich façade design knowledge and passionate about managing roles.

Job Responsibilities

· In charge of Design Team to carry out façade design works.

· Organize and plan a design works to meet construction schedule.

· Provide leadership and manage the team members in a professional manner, e.g., allocation of work, providing guidelines to them in drafting to maintain the quality, improving productivity, checking drawings and cutting list profiles etc.

· Ensure design, drawings, and all other deliverables meet the standard requirements, specifications and within scope of works.

· Identify additional work/variations to the Project Manager / Contract Manager for processing/approval of the variation order.

· To coordination between Design Team, Consultants, Main Contractor and other contractors.

· Assist site team in resolution of site clashes.

· Participate in workshops and lead, review and comment of shop drawings in terms of constructability, sequencing and ensure quality of the design is maintained throughout.

· Manage the design change process to ensure minimal impact to project schedule and minimize cost impacts as a result of such design change.

· To resolve any unforeseen interface problems throughout the various design phases.

Job Requirements

· Required skills: design development, design management.

· Knowledge and skills in Revit and Rhino are advantage, at least is able to read and extract information from 3D models prepared in Revit or Rhino format.

· Possess good communications and people skills

· Good organization, coordination and leadership skills

· Minimum 5 years working experience in façade design

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.

Due to rapid growth, we are seeking an experienced Design Manager cum Team Leader to strengthen our technical team. This is a full-time position, and it is perfect for someone with rich façade design knowledge and passionate about managing roles.

Job Responsibilities

· In charge of Design Team to carry out façade design works.

· Organize and plan a design works to meet construction schedule.

· Provide leadership and manage the team members in a professional manner, e.g., allocation of work, providing guidelines to them in drafting to maintain the quality, improving productivity, checking drawings and cutting list profiles etc.

· Ensure design, drawings, and all other deliverables meet the standard requirements, specifications and within scope of works.

· Identify additional work/variations to the Project Manager / Contract Manager for processing/approval of the variation order.

· To coordination between Design Team, Consultants, Main Contractor and other contractors.

· Assist site team in resolution of site clashes.

· Participate in workshops and lead, review and comment of shop drawings in terms of constructability, sequencing and ensure quality of the design is maintained throughout.

· Manage the design change process to ensure minimal impact to project schedule and minimize cost impacts as a result of such design change.

· To resolve any unforeseen interface problems throughout the various design phases.

Job Requirements

· Required skills: design development, design management.

· Knowledge and skills in Revit and Rhino are advantage, at least is able to read and extract information from 3D models prepared in Revit or Rhino format.

· Possess good communications and people skills

· Good organization, coordination and leadership skills

· Minimum 5 years working experience in façade design

Senior Manager, AI in Medicine Institute (AIMI)

The SingHealth Duke-NUS Artificial Intelligence in Medicine Institute (AIMI) is a joint institute between SingHealth and Duke-NUS Medical School. The Institute has 4 key priority areas:

1. To drive the research and development of cutting-edge AI technologies and their application for healthcare for SingHealth Duke-NUS Academic Medical Centre (AMC)
2. To promote the safe and responsible use of AI
3. To support AI and data education
4. To drive commercial partnership, that can encourage translation and commercialisation of developed technologies.

As the Senior Manager, you will be involved in supporting AI strategy, managing appointed faculty, grant management, grant commercialisation, and AI health publicity. Your key responsibilities include:

• Handling administrative processes and documentation to support the faculty.
• Sourcing and identification of suitable AI grant; managing grant calls, budget, resource management and submission of reports to the grant funding agency.
• Liaising with IP office, regulatory department and commercial partners to facilitate collaboration with industry partners, implementation and commercialisation for AI health projects.
• Supporting education initiatives including managing project/event updates on online portals, organising journal clubs and seminars, identifying suitable platforms for the AI team to showcase their projects
• Working closely with the Group Communications team to develop publicity materials for AI projects

Job Requirements

• Bachelor’s degree in either engineering, IT, finance or economics; Master’s or PhD will be advantageous.
• At least 10 years of academia or industry experience in commercial, health, medical or digital (non-medical) technology environment, with at least 4 years of managerial or supervisory experience.
• Understanding and experience in project and budget management in either commercial, banking, technology and healthcare domains
• Prior experience in dealing with industrial partners and collaborators, and in negotiating and completing relevant agreements thereof (research collaboration agreements, licences)
• Ability to work independently as well as contribute proactively as a team player.
• Excellent written and oral communication skills.

Job Description :

• Assist the Restaurant Manager to manage the operations of the outlet as well as maximize revenue and minimize costs in accordance with the budget guidelines.
• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained (in accordance with the goals/targets of the outlet).
• Undertake responsibility for all key area of management in the absence of the Restaurant Manager.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Be proactive to further increase revenue and participate in the formulation of annual operating budgets which will form part of the Hotel’s annual business plan.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.’
• Identify and rectify any errors an manage outlet effectively to maximise the use of any resource in accomplishing targets.
• Assist the Restaurant Manager to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service-related matters, hotel news and information and food and beverage knowledge.
• Established and strictly adhere to the par stocks for all operating equipment, supplies, inventory items and to ensure that the outlet is adequately equipped.
• Establish good rapport with guests, maintaining good guests’ relationship, build guests profiles/database and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
• Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Monitor and analyse the activities and trends of other hotel’s competitive restaurants and bar.
• Understand and strictly adhere to the Rules & Regulations and Hotel’s policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.
• Ensure that all employees go through the orientation induction process.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Undertake any other ad-hoc duties relevant to your role, as assigned by the Floor Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Strong knowledge of Indian cuisine
• Hotel experience is preferred
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Main Duties and Responsibilities:

• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained (in accordance with the goals/targets of the outlet).
• Undertake responsibility for all key areas of management in the absence of the Cluster Restaurant General Manager.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Be proactive to further increase revenue and participate in the formulation of annual operating budgets which will form part of the Hotel's annual business plan.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.
• Identify and rectify any errors and manage outlet effectively to maximise the use of any resource in accomplishing targets.
• Assist Management to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service-related matters, hotel news and information and food and beverage knowledge.
• Establish and strictly adhere to the par stocks for all operating equipment, supplies, and inventory items and to ensure that the outlet is adequately equipped.
• Establish good rapport with guests, maintaining good guests’ relationship, build guests profiles/database and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
• Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Monitor and analyse the activities and trends of other hotel's competitive restaurants and bar.
• Understand and strictly adhere to the Rules & Regulations and Hotel's policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.
• Ensure that all employees go through the orientation induction process.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Undertake any other a-hoc duties relevant to your role, as assigned by the Cluster Restaurant General Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Well versed with managing an Indian restaurant
• Familiar with Profit and Loss reports and meetings
• Strong knowledge of Indian cuisine
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Manager, SingHealth AI Office

The SingHealth AI Office brings together a multi-disciplinary team with the vision to develop Artificial Intelligence (AI) for advancing academic medicine. The office has 4 key functions:

1. Drive research and development
2. Attract commercial partnerships
3. Support AI analytics and governance
4. Support AI education

Be part of a leading AI team here at the SingHealth AI Health Office and be involved in projects in the clinical and operational space. You will work with comprehensive patient data, including medical records and imaging, from a large and diverse patient population with various health conditions. This role offers a unique blend of strategic, technical, and operational experiences in the rapidly evolving field of healthcare AI.

In this role, you will:

• Contribute to AI strategy development and implementation across the cluster
• Manage and coordinate multidisciplinary AI projects, gaining exposure to cutting-edge technologies
• Generate and maintain the dashboard for AI projects and initiatives
• Engage with industry partners, enhancing your network in the AI and healthcare sectors
• Collaborate with diverse stakeholders in AI project scoping and technology translation
• Develop expertise in drafting and managing research agreements and grants
• Lead AI education initiatives, including events and seminars
• Work closely with the Group Communications team to develop publicity materials for AI projects
• Ensure compliance with health and safety standards, building your knowledge of regulatory requirements in healthcare AI

Job Requirements

• Degree in Business, Economics, Finance, IT, Computer Science, Engineering or related field.
• At least 8 years academia or industry experience business development/ market access/ marketing/ technology transfer in either commercial, banking, technology and healthcare domains or related experience, with at least 2 years of managerial or supervisory experience.
• Ability to do business model financial modelling will be an advantage.
• Prior experience in dealing with industrial partners and collaborators, and in negotiating and completing relevant agreements (research collaboration agreements, licenses)
• Ability to drive and strategise AI commercialisation activities in the clinical space.
• Strong analytical and problem-solving skills, with the ability to structure creative deal structures and develop conceptual solutions.
• Ability to work independently as well as contribute proactively as a team player.
• Excellent written and oral communication skills.
• Experience in using Microsoft Office, Excel and related software

Job Description

· Overseeing the full coordination of site projects from start to completion.

· Manage site progress to ensure completion of works on schedule.

· Handle & attend meetings with authority and main contractors.

· Supervise and coordinate site works according to approved design drawing

· Safety management of the site installation works.

· To perform Ad-Hoc duties as assigned by management.

Requirements

· At least 2 Year(s) of working experience in site project coordination.

· Relevant site safety certificates.

· Possess Class 3 driving license.

· Proficient with Microsoft Office (Words, Excel, PowerPoint).

· Independent with good communication skills.

Department: Reports to CEO
Job Type: Full-time
Location: Singapore

Position Summary:

We are seeking a skilled and self-driven Financial Officer with 4-5 years of experience in the finance industry to join our team. Reporting directly to the CEO, you will be responsible for overseeing the company's financial planning, reporting, compliance, and analysis. Your expertise will be essential in supporting our business decisions and ensuring financial integrity across the organization.

Key Responsibilities:

• Financial Planning & Analysis: Lead the financial planning, budgeting, and forecasting processes to drive business strategy and performance.
• Financial Reporting: Oversee month-end and year-end financial closing and reporting, ensuring timely and accurate financial statements.
• Financial Controls: Implement and maintain robust financial controls and systems to ensure operational efficiency and accuracy.
• Cash Flow & Tax Management: Oversee cash flow management, tax planning, and compliance, ensuring that all processes are aligned with regulatory requirements.
• Business Insights: Provide financial analysis and insights to support key business decisions and strategic initiatives.
• Regulatory Compliance: Ensure compliance with financial regulations and corporate governance standards, maintaining the highest levels of integrity.
• Cross-departmental Support: Collaborate with various departments to optimize financial operations and support business growth.
• Financial Statements: Prepare and consolidate financial statements for the company.
• Banking & Relationships: Manage banking operations and relationships for the Singapore branch.
• Industry Trends: Monitor industry trends, especially in the automotive sector, and assess their financial impact on the business.
• Accounting Software: Utilize accounting software and SAP systems to maintain efficient financial operations.

Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, Business, or a related field. Professional qualifications such as CPA, CA, or ACCA are preferred.
• Experience: 4-5 years of relevant experience in finance, accounting, or a related field.
• Language Skills: Fluency in both spoken and written Chinese and English is required. Proficiency in Mandarin is essential for communication with stakeholders in China.
• Skills:Strong communication, leadership, and interpersonal skills.
  In-depth knowledge of financial controls, reporting, and compliance.
  Proficiency in accounting software and SAP systems.
  Highly organized, meticulous, and able to work independently in a dynamic environment

Other info:

• Five working days (Full time) from 9:00AM to 6:00PM
• Working location: Ard Redhill

Roles & Responsibilities

Responsible in working closely with staff in day-to-day outlet operation

Maintain good rapport with staff to ensure sales target are achieve by individual and team performance

Ability to drive sales and build new customer base

Promote brand awareness and company’s service/ products to customers

Handle customer’s feedback professionally

Lead and motivate staff in providing excellent service

Requirements

At least 4 years of similiar experience in Beauty/ Spa industry

Strong communication skills and selling techniques

Able to work on weekends and PH preferred

Good management and service skills

Able to work commence work immediately or within short notice period

Location in Grand Copthorne Waterfront Hotel

Roles & Responsibilities

Provide professional consultation and advise customers on the suitable treatments or products

Monitor and evaluate to achieve sales target

Perform excellent customer service to customers

Promote company’s service and products to customers

Able to handle customers’ enquiries

Maintain existing loyal customer base and source prospect for new customers

Ensure filing record of customers’ treatment cards are properly maintain and keep up to date

Maintain cleanliness and tidiness of work area

Any other ad-hoc duties as required

Requirements

Prior experience in beauty industry is a plus

Self- driven with ability to meet individual and outlet target

Able to work on weekends and PH preferred

Strong communication skills

Able to work commence work immediately or within short notice period

Location in Grand Copthorne Waterfront Hotel

We are a leading car rental provider in Singapore known for our commitment to excellence in customer service and quality vehicles. We offer both short-term and long-term rental solutions, catering to a diverse range of clients, including private hirers and business contracts. We are now seeking an experienced General Manager to drive growth and enhance the profitability of our rental division.

In this role, the GM will oversee day-to-day operations, manage financial performance, and drive customer satisfaction through developing a high-performing team. The ideal candidate will be skilled in fleet management, sales, and strategic planning to ensure profitability and efficiency. Develop and execute sales strategies to achieve sales targets and increase market share.

Key Responsibilities:

• Lead and optimize the rental sales division, including short-term and long-term rentals for both business and private customers.
• Develop and implement sales strategies to meet revenue targets, maximize profit margins, and increase market share.
• Collaborate with Marketing team to design and execute marketing strategies aimed at expanding the customer base and enhancing brand visibility.
• Manage fleet conditions and utilization to ensure efficient operations and vehicle availability.
• Provide training, guidance, and motivation to the sales team, fostering a culture of high performance.
• Oversee customer service standards to ensure an outstanding rental experience and prompt resolution of customer issues.
• Ensure compliance with industry regulations and effectively manage operational risks.
• Utilize data analytics and technology to streamline operations, improve efficiency, and enhance customer experience.
• Develop pricing strategies, promotions, and incentives to maximize rental profitability.
• Continuously implement initiatives to improve customer satisfaction, loyalty, and retention.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 10 years of automotive sales and service operations experience.
• Proven trade records in a senior sales management role.
• Possess expertise in fleet management, sales strategy, and market expansion.
• Strong leadership skills with the ability to mentor and drive a high-performing team.
• Excellent analytical, strategic planning, and problem-solving skills.
• Customer-focused mindset with a commitment to delivering exceptional service.

Responsibilities

• Advise clients on both Singapore and international tax matters, helping them understand the pricing impacts of goods and services transactions between related parties and offering guidance on tax considerations in various deals.
• Assist clients in adhering to transfer pricing regulations, designing comprehensive tax and transfer pricing strategies in line with OECD and Singapore transfer pricing guidelines.
• Collaborate with international clients to understand their business models, developing transfer pricing policies that align with these models.
• Conduct functional analysis interviews, benchmarking studies, and issue analysis for the preparation of transfer pricing documentation.
• Identify planning opportunities based on OECD and Singapore TP Guidelines to benefit clients.
• Coordinate with Mazars global network firms to address client issues.
• Oversee regional and/or global transfer pricing projects, ensuring smooth project management and timely delivery.
• Manage and execute transfer pricing audits and other regional TP projects.
• Work alongside staff, peers, and partners to deliver transfer pricing solutions and strategies to multinational clients in the financial services sector, both in Singapore and globally.
• Lead the team through functional analysis, industry research, and benchmarking studies, applying insights to assess client positions and develop effective strategies.
• Guide the team in providing transfer pricing policy advice and preparing documentation.
• Review and offer recommendations on client agreements or documents for compliance and risk mitigation.
• Identify cross-business line opportunities for business development while managing transfer pricing engagements.
• Foster strong external and internal relationships with clients, networks, teams, and other service lines.
• Participate in any other ad hoc projects and tasks as needed.

Requirements

• Bachelor's degree in law, finance, tax, accounting, or a related field.
• Motivated, self-driven, and ambitious professional with 5-10 years of experience in Transfer Pricing, ideally within the Asia-Pacific and/or Europe regions and from a professional services firm.
• Preferably experienced in handling TP matters for Financial Services clients and/or Financial Transactions.
• SCTP accreditation is advantageous.
• Strong leadership, interpersonal, and communication skills.
• Proficient in OECD and Singapore TP guidelines.
• Skilled in delivery management, with a focus on timely execution.
• Proven leadership, project management, and analytical abilities.
• Effective team player with a collaborative mindset.

Job Description:

• Respond and generate quotation in response to existing customers
• Response to inquiries and provide solutions to customer needs
• Recommend customers for upgrades and maintenance contracts
• Attend surveys to determine more complex needs
• Design and proposal of basic to mid-level complexity solutions.
• Prepare necessary checks on stock availability and lead time of items before generating quotation
• Process signed quotations or purchase orders received from customers
• Work with procurement team on alternatives for required stock item that are not available

Job Requirements:

• Candidate must possess at least ITE, diploma or equivalent qualification
• 3 years of experience in security system would be an advantage. No prior sales experience is required if he/she has security technology knowledge
• Mature and meticulous individual with attention to details and a logical mindset
• Familiar with ERP / CRM system (i.e. Salesforce, NetSuite) and MS Office Applications (i.e. Excel, Word, PowerPoint)
• On the job training will be provided
• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• Typically 80% indoor, 20% outdoor

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• Minimum 2 years of experience in sales of services/software to property/real estate facility/commercial
• Experience in System Integrator environment
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Innova Distribution is a fast-growing distribution company specialising in luxury home fragrances. Innova prides itself to distribute products of premium quality to enhance the well-being and health of individuals through scenting.

Responsibilities

• Conduct thorough market research to identify and source potential corporate clients.
• Clearly deliver product features, presentation and demonstration to showcase our offers.
• Engage in detailed discussions with clients to understand their requirements.
• Propose terms and conditions of sales agreements to achieve mutual satisfaction.
• Build and maintain strong relationships with both new and existing corporate clients.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues effectively.

Requirements

• Diploma in Business or any relevant field
• Minimum of 1 year relevant sales working experience
• Excellent communication and interpersonal skills
• Able to work with minimal supervision
• Passion for Home Fragrance

Others

Working hours: Monday to Friday, 08:30am to 17:30pm

Location: 1 Jalan Kilang, S159402

Medical Benefits

Mobile bill claimable

Interested candidates, please click APPLY!

Job Description & Requirements

Summary

• Northpoint City
• 6 day works
• Salary UP $3200
• Happy Birthday Voucher
• Non-Halal Restaurant

Job Responsibilities:

• Staff Management: Hire and train bakery staff (servers, cashiers and barista).
  Schedule shifts to ensure adequate staffing during peak hours.
  Provide leadership, motivation, and guidance to the team.
• Customer Service: Ensure excellent customer service by interacting with customers, addressing complaints, and making sure customers are satisfied.
  Maintain a friendly, clean, and welcoming atmosphere for guests.
• Inventory and Supplies: Keep track of inventory (ingredients, packaging, etc.).
  Order supplies as needed to prevent shortages.
  Ensure stock is well-organized and fresh.
• Daily Operations: Oversee the opening and closing procedures of the bakery.
  Ensure that baked goods are prepared, displayed, and sold efficiently.
  Monitor cleanliness and organization in both front and back of house.
• Cash and Financial Management: Handle cash flow, including registering sales and managing cash transactions.
  Ensure accurate daily sales tracking and financial record-keeping.
• Health and Safety Compliance: Ensure hygiene and safety standards are met for food preparation, storage, and customer areas.
• Marketing and Promotion: Help promote bakery items, seasonal specials, or discounts to attract more customers.

Job Requirements:

• Good customer service and communication skills.
• Ability to remain composed and work under pressure – specifically during busy dining periods.
• Able to work as early as 7am, during weekends, public holidays and overtime hours when required.
• Salary commensurate with qualifications and experience.
• Please state your reason for leaving, current/last drawn salary, expected salary and availability date (to commence work).
  
  *Additional Information:
  Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.

Job Descriptions:

• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Responsible for management of subcontractors, suppliers in term of site progress and programme
• Liaise with authorities, client's representatives and consultants
• Responsible for project quality, health & safety and environmental issues
• Project Management reporting
• Monitoring of project cost and budgetary control
• Troubleshoot and guide project teams on a wide variety of complex problems with interdependence on other projects
• Identify solutions within broad application and functional expertise
• Recommend and drive the analysis of and solutions to problems.

Job Requirements:

• Possess recognised Degree in Project Management or its equivalent
• Minimum 10 years’ construction working experience in project/site management in construction industry
• Preferably completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Good project management, communication and good analytical skills
• Ability to work with tight schedule in a fast-paced environment
• Adopt a proactive mindset when facing and solving issues; take charge of the planning and organization of resources and activities at the site
• Proponent of lean principles, actively seeking to maximize value and minimize waste in processes and resource management
• Believer of empirical data and measurement as the basis of decision-making to improve efficiency and productivity

Senior Manager, SingHealth AI Office

The SingHealth AI Office brings together a multi-disciplinary team with the vision to develop Artificial Intelligence (AI) for advancing academic medicine. The office has 4 key functions:

1. Drive research and development
2. Attract commercial partnerships
3. Support AI analytics and governance
4. Support AI education

Be part of a leading AI team here at the SingHealth AI Health Office and be involved in projects in the clinical and operational space. You will work with comprehensive patient data, including medical records and imaging, from a large and diverse patient population with various health conditions.

In this role, you will:

• Develop commercialisation pathway and business models for AI projects
• Actively collaborate and engage with technology translation offices and commercialisation partners to facilitate the translation of the Principal Investigator's (PI) technologies Assist to draft agreements, white papers, grants and reports for the Director and PIs
• Support AI education initiatives that include AI Office events and seminars.
• Support with generation of publicity materials for AI projects and initiatives, in collaboration with Group Communications.
• Ensure compliance with health and safety in all aspects of work.

Job Requirements

• Degree in Business, Economics, Finance, IT, Computer Science, Engineering or a related field.
• At least 10 years of academia or industry experience in business development/ market access/ marketing/ technology transfer in either commercial, banking, technology and healthcare domains or related experience, with at least 4 years of managerial or supervisory experience.
• Ability to do business model financial modelling will be an advantage.
• Prior experience in dealing with industrial partners and collaborators, and in negotiating and completing relevant agreements thereof (research collaboration agreements, licenses)
• Ability to drive and strategise AI commercialisation activities in the clinical space.
• Strong analytical and problem-solving skills, with the ability to structure creative deal structures and develop conceptual solutions.
• Ability to work independently as well as contribute proactively as a team player.
• Excellent written and oral communication skills.
• Experience in using Microsoft Office, Excel and related software.

Job Description

• Develop Project HSE plans, Site HSE plans, HSE procedures for auditing plans.
• Support HSE audits events and manage the QHSE systems.
• Review relevant codes regulations and standards for HSE requirements.
• Formulate, plan and monitor the annual budget for HSE expenditures.
• Implement behavioural based safety systems and provide training to fleet personnel.
• Vital link between management and personnel on all safety performance and adherence issues.
• Initiate regular internal audits to review and maintain ISO safety standards and work with external coordinators on external audits.
• Ensure conformances to company’s safety management systems, report and take preventive and corrective measures.
• Develop an efficient and effective HSE systems and process and set performance targets.
• Maintain proper documentation of all HSE activities and submit performance report to Senior Management on a monthly basis.
• Facilitate training and share best practices within the organization to maintain consistent and high quality standards.
• Conduct checks on sub-contractors and suppliers and evaluate on their quality systems and standards.
• Assist in handling of insurance claims and coordinate with insurers.
• Liaise with Owners Representatives on HSE related matters and convey the Owner Representative’s requirements for necessary deliberations and actions.
• Ensure and attend the formal review meetings held on schedule.
• Train Project members for HSE related matters required by EPCIC contracts.
• Carry out directives of organisation’s Management Representative/ Top Management to induct and monitor all the relevant disciplines of the company to assure their readiness and participation in the required Project HSE activities.
• Perform regular vessel visits to instill a strong safety performance culture (Zero LTA) and ensure compliance with all HSE regulatory requirements.

Requirement

• Min Degree in Engineering with certification in NEBOSH.
• Min 8 years relevant experience with at least 5 years in Managerial role in Petrochemical, Oil & Gas or Marine Industry.

JOB SUMMARY

Fully responsible for bar daily shift operations and supervision of staff. Position assists with promoting the bar, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements relevant action plans. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

DUTIES AND RESPONSIBILITIES

Managing Bar Operations

· Implements agreed upon beverage policy and procedures throughout the property.

· Manages in compliance with all local, state and Federal beverage and liquor laws.

· Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.

· Monitors adherence to all liquor control policies and procedures.

· Attends pre- and post-convention meetings as needed to understand group needs

· Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

· Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

· Manages to achieve or exceed budgeted goals.

· Ensures compliance with all Bar policies, standards and procedures.

· Maintains food handling and sanitation standards as per Marriott International hygiene standards.

· Manages inventories according to budget and business levels.

· Assists with developing menus and promotions as necessary.

Leading Bar Team

· Trains staff on liquor control policies and procedures.

· Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

· Ensures employees understand expectations and parameters.

· Communicates critical information to the Bar staff regarding each event.

Ensuring Exceptional Customer Service

· Provides excellent customer service.

· Interacts with guests to obtain feedback on product quality and service levels.

· Responds effectively to guest problems and complaints.

· Empowers employees to provide excellent customer service.

· Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

· Provides feedback to individuals in an effort to improve service performance.

· Reviews Guest Voice & TripAdvisor comments and guest satisfaction results with employees.

Managing Human Resource Activities

· Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Participates in the development and implementation of corrective action plans.

JOB SPECIFICATION

Educational / Academic Requirements: Diploma or Degree in Food & Beverage, Hotel Management or related major. Food & Beverage related professional certifications desired.

Working Experience: 4 years experience in related professional area.

Specific Knowledge & Skills Required: Knowledge on bar operations.

• Organise and manage physical/online marketing activities
• Liaise with product vendors on partner activities
• Generate sales leads for sales team
• Following with with leads, and scrub contact database
• Assist sales teams in sales activities, including calls, and tender submission
• Weekly reporting on KPIs
• A relevant Diploma/Degree

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.