We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

JOB DESCRIPTION

As the Senior Manager, Project Management, you will support the delivery of large Data Centre Projects from their inception to completion, or, depending on your experience, lead our small to medium scale projects. Initially, your team will work closely with “Technical Solutions” to manage the development of the Design, and, with “Procurement” for the LLE & Tendering of Contracts. You will then support the SPM or lead your team in overseeing the construction and commissioning of the project. Working closely with the Authorities, Consultants, Contractors and Suppliers and seamlessly working with both internal and external stakeholders to ensure that the project is completed Safely, to the right Quality, On Time and within Budget. Once the project is commissioned, you will support the SPM or lead the handover of the project to our Operations Teams and end users/tenants.

Note that you will be based in Singapore but may be required to travel overseas for work if you are tasked to assist on overseas projects.

Job Responsibilities:

• Lead (or assist) in the delivery of the projects and be responsible for project performance
• Lead (or assist) in the execution of the technical qualification and planning of pre-deals as the Head of Department shall direct. Lead and manage Deputy Project Managers and Engineers to generate project cost and planning structure for prospective deal engagements
• Lead (or assist) in the execution of approved projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the approved procurement process
• Lead (or assist) in the execution of approved project plans and manage Project Managers, Engineers, Site Supervisors and appointed consultants, contractors, suppliers and vendors to ensure general supervision of the project work and the management of site implementation and all project related matters
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all project related matters including but not limited to below:
  Site project management and track progress of project implementation against the approved schedule
  Cost reports including forecast cash flow of project expenditures, monitoring spending of cost against approved budget, forecast project expenditures, etc.
  Tracking and evaluation of Contractor Claims, Variations, Delay, EoT and Delay Damages
  Statutory Authorities matters
• Lead (or Assist) in managing the inspection of the Project Works at site together with the site team and report to the Senior Project Manager or Head of Project Management promptly on any non-compliance and status updates
• Work closely with the Safety Managers to ensure all construction safety requirements are met and strictly adhere to
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from site and execute the Project Handover timely to Client, Asset Owner and Operation team respectively
• Manage and execute other duties and responsibilities from time to time that are assigned by the Head of Project Management or Senior Project Manager

JOB REQUIREMENTS

• Degree in Project Management, Mechanical, Electrical, Civil Engineering or equivalent
• Minimum 5 years of relevant experience in the Project Management of mission critical facilities
• Experience in managing Data Centre Greenfield Construction is ideal but experience in the construction of pharma/ microelectronics projects also highly desirable
• Strong leadership and communication skills
• Clear understanding of commercial & financial processes (Invoicing, approvals etc)
• Highly proficient in Microsoft Office (Word, Excel, Power Point)
• Very good Administration skills
• Be thorough and pay attention to detail
• Able to work well with others and have good customer service skills
• Able to use your initiative, flexible and open to change
• Strong time management & work well under pressure

We are looking for a passionate fitness professional to join our team as a Full Time Studio coach & manager of S30 Studio Serangoon

About S30 Studio: www.s30studio.com.sg / www.instagram.com/s30.serangoon

S30 is a community-powered hybrid training fitness series that seamlessly blends strength and cardio workouts, harnessing our cutting-edge equipment and incorporating precision in weight, tempo, and time techniques. Experience the endorphins from our fusion of functional training, bodybuilding and powerlifting under the expert guidance of our trainers.

The Vibes

• Immerse yourself in multisensory, nightclub environment gym experience
• Low lights, no mirrors, no wandering eyes judging your movements, no pressure
• Supercharge your energy levels with curated hottest tracks
• S30 signature scent that powers your workout with consistency and comfort
• Uplifting good vibes based on your improvements that has a profound impact on your emotional state

The Group Workout

• 45 mins series of strength and cardio exercise combining weight, tempo, time technique
• Tailored workouts for all fitness levels
• Progressive strength and endurance workouts
• Progressive program is designed for balance that increases in difficulty over a period of time so you are challenged
• Post-workout buzz to create a sense of achievement that is truly priceless
• Genuine and relatable coaches - highly qualified trainers ensure each member gets the support and guidance you deserve to power through the workouts

What makes a great candidate:

A great studio manager is a leader who can inspire others and practices what he/she preaches. This candidate should exude energy and positivity and is able to rally a group of people (members and other trainers) to work towards their goals effectively. This person should be passionate and knowledgeable about the fitness industry - and looking to build a meaningful career and impact in their work.

Position Overview:

The Fitness studio Manager is responsible for overseeing the day-to-day operations of the gym. This role requires a strong passion for fitness, exceptional leadership and organisational skills, and the ability to create a positive and motivating environment for staff and members. The Fitness studio Manager is responsible for managing staff, ensuring excellent customer service, driving membership growth, and maintaining a clean and safe facility.

Key Responsibilities:

Operational Management:

• Oversee all aspects of the studio's operations, including scheduling, facility maintenance, and equipment upkeep.

• Develop and enforce policies and procedures to ensure smooth and efficient operations.

• Monitor key performance indicators (KPIs) and implement strategies to optimize studio performance.

Customer Service:

• Create a welcoming and supportive environment for members, ensuring exceptional customer service at all times.

• Address member concerns and resolve issues in a timely and professional manner.

• Foster a positive and inclusive community through effective communication and engagement.

• Follow up with potential prospects and let them know regarding the various membership packages that are available Sales & Promotion

• Ensure all enquiries are attended to promptly and professionally on all platforms

• Track all leads and implement a system to ensure effective conversion rates

• Promote and sell studio packages, programs and services

• Diligent promotion of all studio programs, services and products

• Meeting and exceeding all membership sales and performance targets

• Diligent supervision of Community Outreach programs

• Designing and executing sales and marketing initiatives and campaigns

• Design and execute member signup, retention and renewal strategies Class

Program Management:

• Coordinate and schedule classes according to the programmes from HQ, ensuring class setup is properly organized.

• Collaborate with instructors and trainers to develop new strategies on how to set up for classes if needed.

• Monitor class attendance and member feedback to optimize class offerings.

Coaching:

• The dedication and commitment to help deliver the S30 experience

• Lead group training classes where required

• Train and coach other trainers to become proficient at S30 programs

• Develop, roll out, and manage processes to help maintain the standard of our S30 programs and experience

• Engage with members to build relationships and a strong fitness community

• Attract and promote the S30 experience to potential members

• Troubleshoot any issues with trainers or our members

Work hours:
Job Types: Full-time

Salary: Starting From $3000+

Salary with commissions and additional ad-hoc hours earnings

• Health and Dental benefits
• Professional and personal growth, development, and further opportunities to grow within our company

• Career progression

• Opportunities for courses, development, and training

• Free studio membership and discounted rates for spouse/family member

Schedule:

• Day shift

• Early shift

• Holidays

• Late shift

• Monday to Friday

• Weekend availability

Work Location: Serangoon / Tanjong Pagar

Expected Start Date: 14/02/2024

Job Description:

· Provide facial and body wellness treatments

· Provide advice on skincare

· Provide body wellness massage and face spa massage

· Ensure the cleanliness and hygiene of equipment and salon

· Able to handle both Male and Female clients

Requirements

Good knowledge of beauty treatments and products (e.g. for skin care)

Ability to handle customers’ requests and complaints with grace

· Specialized in Facial / Body Treatment

· Have CIBTAC or CIDESCO or ITEC or NSRS or NITEC or WSQ cert will an advantage

· Good personality, hardworking & good teamwork

· Attractive commissions package

· Require to work on Sat and Sun

Basic Salary depending on qualifications and experience

Experience must from Banking or Finance Industry

# The position demands natural intellectual curiosity and is a demanding role that typically requires strong communication skills, Able to handle multiple research assignments simultaneously, generating creative research ideas and ability to write clear and concise research notes

Key Responsibilities:

• Creating, updating and maintaining company models, company valuation, and industry databases
• Performing regular tasks promptly and providing regular reports to the analyst including analysis of periodically released industry statistics, sector news, etc.
• Handling ad hoc client requests, often to deadlines

Qualifications:

• Bachelor’s Degree/University degree or equivalent experience
• Min 5to 7 years experience
• Work well under pressure, as daily news flow and unplanned projects arise frequently.

Send your Cv to [email protected]

Job description:

· Must be open and willing to new challenge; and meet new people for potential sales.

· Ability to work under sales quota and a certain level or pressure when required.

· Lead Generation –Expand the client database by performing cold calls and network at events to generate new sales leads and able to convert cold calls to meetings with potential clients.

· Account Management – stay in touch with existing clients to be on top of their mind when they need our services.

· Client retention – know your clients needs to maximize their spending power by providing variety of solutions.

· Customer Service – ensuring smooth execution and operations on site during events.

· CRM – maximize your sales generation potentials by managing your sales funnel in CRM.

· Leisure Academy

• Keep meeting minutes
• Manage day-to-day office administration duties including scheduling of required meetings as instructed by Manager, health check of stationeries, office equipment, inventory and observing orderliness
• Administers proper communication channel and information flow from internal to other departments
• Assist Manager with review and update of EasyChef’s SOP’s
• Ensure compliance with the Academy’s policies, SOPs and practices
• Experience in CRM system and social media channels (Facebook, LinkedIn, Instagram)
• Provide direct support to Manager of EasyChef

Job requirements:

· Excellent written communication and interpersonal skills.

. Able to speak Mandarin language to service the Chinese speaking customer.

· Resourceful and independent thinker.

· Outstanding planning and organizational skills.

· A multi-tasking team player

· High Self-discipline

· Min. 2 years in Sales and events with performance track record.

Job Description:

· Provide facial and body wellness treatments

· Provide advice on skincare

· Provide body wellness massage and face spa massage

· Ensure the cleanliness and hygiene of equipment and salon

· Able to handle both Male and Female clients

Requirements

Good knowledge of beauty treatments and products (e.g. for skin care)

Ability to handle customers’ requests and complaints with grace

· Specialized in Facial / Body Treatment

· Have CIBTAC or CIDESCO or ITEC or NSRS or NITEC or WSQ cert will an advantage

· Good personality, hardworking & good teamwork

· Attractive commissions package

· Require to work on Sat and Sun

Basic Salary depending on qualifications and experience

Responsibilities:

• Lead all financial reporting and accounting operations for Singapore entities, ensuring comprehensive coverage.
• Ensure prompt submission of management and statutory financial reports, accompanied by thorough financial analysis.
• Oversee cash flow planning and manage bank-related matters effectively.
• Coordinate budgeting and forecasting exercises to optimize financial performance.
• Develop and implement policies and processes to adapt to evolving business activities, ensuring robust control measures.
• Ensure compliance with statutory, tax, and regulatory requirements, including Ministry of Law guidelines such as PSPM, ROP & AML.
• Manage annual insurance renewal and coverage arrangements.
• Liaise with banks, external auditors, tax consultants, and corporate secretarial agents.
• Setup new entities and strategize accounting structures.

Requirements:

• Posses Degree in Accountancy, ACCA or CPA qualification
• Minimum 10 years of relevant working experience
• Analytical, meticulous and a strong communicator

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Research in Banking and finance Industry

# The position demands natural intellectual curiosity and is a demanding role that typically requires strong communication skills, Able to handle multiple research assignments simultaneously, generating creative research ideas and ability to write clear and concise research notes

Key Responsibilities:

• Creating, updating and maintaining company models, company valuation, and industry databases
• Performing regular tasks promptly and providing regular reports to the analyst including analysis of periodically released industry statistics, sector news, etc.
• Handling ad hoc client requests, often to deadlines

Qualifications:

• Bachelor’s Degree/University degree or equivalent experience
• Min 5 to 7 years experience
• The ideal candidate will also need to be able to prioritize and work well under pressure, as daily news flow and unplanned projects arise frequently.

Send your resume to [email protected]

<Job Description>

• Prepare monthly reports in Japanese for the head office, including updates on business performance and sales activities.
• Coordinate product delivery schedules with overseas group companies in Japanese and English.
• Develops and implements strategic sales plans and growth strategies for End Users (Hospitals), distributors and other accounts.
• Sales activities and distributer management in the ASEAN region, including Singapore.
• Performs market visits, develops and monitors action plans.
• Represents company at trade association meetings to promote product.
• Delivers sales presentations to key clients.
• Manages sales and promotional budget.

<Job Requirements>

• Minimum Bachelor’s Degree
• At least 3 years of sales experience in the healthcare industry.
• As frequent discussion and reporting is required with our HQ in Japan, Japanese business level communication skills, including written is essential. (JLPT N1 , BJT J1 or equivalent)
• Profound knowledge of medical and homecare beds
• Experience working in an overseas market
• Identifies and resolves problems in a timely manner; Analyzes information skilfully; Develops alternative solutions; Works well in group problem solving situations.
• Responds promptly to customers' questions and requests; Solicits customers feedback for service improvement and learning; Responds to requests for service and assistance; Meeting commitments.
• Develops strategies to achieve organizational goals; Understands organization’s strength & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Pay Band: 4 / Grade H
Location: Toa Payoh, Singapore

Department : English Sales and Customer Management

Contract Type: Indefinite Local Contract

Closing Date: Wednesday, 21st February 2024- 23:59 Singapore Time (GMT +8)

Role Purpose:

The main duty of a Sales & Customer Management Executive (SCME) is to secure excellent sales results (new and existing students) in order to assist the Teaching Centre to meet or exceed its sales targets.

The SCME is also responsible for delivering a seamless customer experience to customers when handling enquiries about British Council English language services and to provide a high quality, efficient and integrated pre and post-sale customer management experience for students and other customers across all British Council Services meeting Key Performance Indicators (KPIs).

Main accountabilities but not limited to the following:

Sales & Account Servicing
To meet and exceed all sales (new and existing students) targets and KPIs as set out by the organisation.

• Be accountable for individual’s & team’s monthly/quarterly sales (new and existing students) targets.
• Provide consultation services to students or parents on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale.
• Administer placement tests to both local and overseas students where necessary, to ensure a good fit of products and learning needs.
• To maximise opportunities for cross selling and up sellingFollow up with customers who had their consultations and/or placement tests but did not register with the purpose of offering them alternative solutions to enroll onto a British Council course.
• To maximise conversion rates of enquiries/placement tests to registrations by following up telephone and email enquiries, ensuring smooth customer enrolment process.
• To use Salesforce CRM to monitor daily sales performance so that appropriate actions can be taken to meet or exceed sales (new and existing students) targets.
• Provide an exceptional level of sales and customer management to all customers to ensure that all their needs and requests are taken care of.

Customer Management
To provide British Council students excellent post-sales services so that they enjoy a good experience with the organisation.

• Attend to all customers’ requests and enquiries through all British Council channels in a timely manner.
• Ensure that all existing customers are informed of re-registration promotions and periods through various channels as appropriate (e.g. in writing, telephone calls, EDM).
• Register/reserve/waitlist students in appropriate classes and details are entered in the system accurately.
• To handle cash desk in the system accurately and payments received correctly for course.
• registrations/placement test/examination registration and other products/services.
• Daily reconciliation of individual revenue.
• Ensure that all databases and reports are updated and recorded in a timely and accurate manner.
• To provide administrative support, as required, to enable excellent customer experience is delivered to students.

System

• Be proficient in using relevant systems, such as CRM, British Council student registration systems (TCMS & OBS) and other IT systems or platforms used to ensure smooth operation of the British Council.

Product & Offer Knowledge

• To acquire and maintain an excellent level of product knowledge at all times by attending product training and observing classes.
• To acquire and maintain an excellent level of pricing, discounting and offer knowledge at all times through briefing and attending professional development and skills programmes.

Data collection and reporting

• To input Teaching Centre data, following British Council guidelines, in the relevant systems and ensure that all databases and reports are updated and recorded in a timely and accurate manner.

Housekeeping

• To ensure British Council promotional materials in public areas are up-to-date and professionally displayed with adequate copies.
• To monitor equipment and furniture in the front of house to ensure they are in good working order/condition.
• To ensure the front of house is well organised and tidy, meeting British Council’s health and safety guidelines.

General

• Comply with the Standing Operating Procedures (SOP) as per the job requirement
• Any other duties as assigned by the Line Manager
• Attendance at regular professional development, training and skills programmes as required
• Full engagement with the performance management programme (PMPD)
• Participate in projects as agreed in Performance Agreement
• Attend and/or complete all British Council mandatory e-learning modules.

Other Responsibilities and Duties

• As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues from time to time in tasks that ensure the smooth running of the Centre. This may include covering duties at any of the branches of British Council Singapore. This may also include participation at Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch and Examination Promotions, for example.
• Provide participate and/or provide sales support in all sales and marketing events (in or out of the centre) with the purpose of creating awareness and generating leads for the centre.

Role specific knowledge and experience

Essential

• At least 6 months work experience in a B2C customer management and/or sales environment.

Desirable

• Experience within the education sector
• Experience of working with CRM systems (Salesforce preferred)

Requirements

• Having qualification Diploma/Degree in Marketing/Sales or Business Management
• Good written and oral communication skills in English (Interview and IELTS (or equivalent) score of 6.5 or above.
• Good written and oral communication skills in Mandarin is an advantage.
• The successful candidate will work a 5-day week on a shift system from Monday to Sunday. Evening and weekend work are required on a regular basis.

Locally Recruited

• Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

The Product Manager role at Michael Trio serves as a crucial bridge between the business, engineering, and design teams. The role plays a pivotal role in executing strategies, developing roadmaps, and implementing features while aligning with business goals.

Key Responsibilities:

• Take ownership of the Recommendation product from end to end, overseeing frontend UX to backend strategy, and guiding the product from conception to release.
• Design experiments to iterate and enhance both new and existing features.
• Utilize data to gain insights into customer behavior and feature performance. Be data-driven in estimating impact size and determining prioritization.
• Collaborate seamlessly with cross-functional stakeholders from Product, Engineering, Design, Data, and Operations to transform ideas into reality.
• Actively participate in road-mapping and prioritization of major R&D components.

Requirements:

• Possess a minimum of 1-2 years of prior experience in Product Management, Business Analysis, Data Science, or Consulting. Experience in Recommendation-related projects or at top tech companies is a plus.
• Demonstrate domain knowledge in Recommendation and experience in a big data environment, with direct interaction with data scientists and/or machine learning engineers highly desirable.
• Hold a Bachelor's degree or above in Computer Science, Engineering, or a related applied quantitative field; an MBA is a plus.
• Adaptability in an agile environment is a must.
• Results-oriented, self-starting, with a strong sense of ownership.
• Exhibit robust quantitative and qualitative reasoning skills, along with strong logical and critical thinking abilities.
• Showcase outstanding design thinking, creativity, solid business sense, and strategic acumen.
• Thrive in a dynamic environment, open to both receiving and giving feedback.
• Display a willingness to embrace new challenges and explore innovative solutions.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Description:

• Servicing and managing and understanding key accounts through sales visits and products presentation;
• Preparing sales quotations, sales collaterals and samples request;
• Monitoring sales in order to derive and analyze sales forecast;
• Co-ordinate with Logistics Department to meet customer satisfaction
• Managing sales team to achieve sales target.

Requirement:

• Proficient in Microsoft Office application;
• Organised and detail-orientated with good analytical skills;
• Good communication skills;
• Ability to work independently and to multi-task;
• Effective time management and problem-solving abilities;
• Good spoken and written English.
• Customer service oriented, sales driven and target oriented person
• High level of initiative and passion to work in a fast pace environment
• Well-groomed, self-motivated and positive personality
• A team player

Responsibilities

• Responsible for working closely with staff in day-to-day outlet operation
• Maintain good rapport with staff to ensure sales target are achieve by individual and team performance
• Ability to drive sales and build a new customer base
• Promote brand awareness and the company’s service/ products to customers
• Handle customer’s feedback professionally
• Lead and motivate staff in providing excellent service

Job Responsibility:

1. Sales & Customer Service (including after-sales service)

• Provide excellent product knowledge and customer service; effective selling of both the products and the brand
• Achieve sales targets as assigned
• Liasing with factory on customer's order.
• Closely follow up with customers on after sales service issues

2. Operations / Maintenance

• Implement proper visual merchandising both in the window and booth displays.

3. CRM

• Create records of customers/ prospects for future references
• Maintaining good relationships with existing and prospective customers
• Actively carry out competitor analysis and be updated about latest market trends
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Diploma/Advanced/Higher/Graduate Diploma in any field.
• Required language(s): Chinese, English (in order to maintain good relationships with existing and prospective Chinese speaking customers.)
• At least 1 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Sales - Retail/General or equivalent.

POSITION OBJECTIVE:

To oversee the Finance Department by ensuring the accounting records are kept in accordance to Town Councils statutory and legislation requirements.

JOB RESPONSIBILITIES:

• Oversee and lead the Finance Department with the Finance Manager;
• Liaison with auditors, bankers, tax agents, government agencies and etc;
• Establish sound internal financial control and responsible for all statutory reporting;
• Provide financial analysis of the Town Council’s performance and provide financial advisory to Management through monthly and quarterly reporting;
• Prepare financial statements and audit schedules in compliance with accounting standards, statutory and legislation requirements (Town Councils Act and Town Councils Financial Rules) for annual audit review;
• Oversee and work with all levels of stakeholders on annual budget exercise;
• Manage tax related matters and statutory tax submissions;
• Ensure compliance and reporting under the Town Councils Act/Town Councils Financial Rules and other statutory requirements;
• Monitor daily cash flows, cash flow forecast/projections, including treasury-related and fund management related matters of the Town Council;
• Formulate strategic short-term and long-term financial plans for the Town Council;
• Review and make recommendation of process improvements and/or mechanisms to minimize/mitigate financial risks etc;
• Follow-up on auditor’s recommendations and implementation of control measures in day-to-day operations to mitigate/minimize internal control weaknesses;
• Ability to work directly and effectively with all stakeholders of the Town Council including supervising a team of finance staff;
• Keep abreast of changes in financial, statutory and Town Councils regulations and legislation;
• Any other assigned duties/responsibilities as prescribed/assigned by Management.

JOB REQUIREMENTS:

• Degree in Accountancy and/or other accounting qualifications;
• Minimum 5 years of Managerial level with relevant working experience;
• Preferably some working experience in management of Government Finance;
• Ability to demonstrate leadership, management skills and team-player;
• Excellent communication, interpersonal and people management skills;
• Ability to work with all levels of stakeholders; and
• Independent, meticulous and able to work with tight deadlines.

Only shortlisted candidates will be notified.

Job Description & Requirements

As a Sales Manager, your primary responsibility is to lead and manage the sales team's activities to achieve sales targets and drive revenue growth for the company. You will play a crucial role in developing and implementing sales strategies to maximize the organization's market penetration and enhance its competitive advantage.

Responsibilities:

• Develop and execute sales strategies, plans, and targets that align with the company's overall objectives.
• Manage and lead the sales team, providing guidance, coaching, and performance management to ensure the team meets or exceeds sales targets.
• Assess and improve the sales process, identifying areas for optimization and implementing necessary changes.
• Establish and maintain strong relationships with key clients, partners, and stakeholders to drive business opportunities and foster customer satisfaction.
• Monitor industry trends, market conditions, and competitor activities to identify potential risks and opportunities.
• Collaborate with cross-functional teams such as marketing, product, and operations to ensure effective alignment and coordination of efforts.
• Analyze sales data and metrics to track performance, generate accurate sales forecasts, and produce meaningful reports for management.
• Nurture a high-performance sales culture, fostering teamwork, motivation, and a customer-centric approach.
• Stay up-to-date with industry developments, emerging technologies, and sales techniques to continuously enhance your knowledge and skillset.

Requirements:

• Proven experience as a sales director or in a similar senior sales leadership role.
• Strong track record of sales achievement and meeting/exceeding targets.
• Excellent leadership and managerial skills, with the ability to motivate and inspire a sales team.
• In-depth understanding of sales principles, strategies, and techniques.
• Proficient in data analysis, reporting, and forecasting.
• Exceptional communication, negotiation, and presentation skills.
• Results-driven and customer-focused mindset.
• Bachelor's degree in business administration, marketing, or a related field (advanced degrees are preferred).

By effectively fulfilling these responsibilities, you will contribute to the success and growth of the organization's sales efforts.

Responsibilities

• Responsible for working closely with staff in day-to-day outlet operation
• Maintain good rapport with staff to ensure sales target are achieve by individual and team performance
• Ability to drive sales and build a new customer base
• Promote brand awareness and the company’s service/ products to customers
• Handle customer’s feedback professionally
• Lead and motivate staff in providing excellent service

Job Responsibilities

• Collaborate with the Accounts Manager and Senior Management (Planning & Project) to oversee the performance of the Managing Agent team and ensure smooth operations.
• Offer mentorship and guidance to team members, addressing knowledge gaps as needed.
• Manage the Operations Portfolio, which includes, but is not limited to, responsibilities in Property Management, Lift Maintenance, and Horticulture.
• Oversee the Project Portfolio, which spans various areas and involves planning and successful execution of diverse projects. This includes Term Contracts, Cyclical Works, NRPs, Lift Upgrading Projects (SLRP, LEP, LRPs), ROHS, SIP, CIPC/LSTW, and any other projects managed by the client on behalf of agencies or ministries.
• Supervise both the in-house Contracts team and external Consultants & PM team to ensure effective project delivery.
• Coordinate and establish communication with Authorities, Agencies, and Governing Bodies to ensure clear and effective interaction.
• Manage all planning and reporting requirements related to the position.
• Undertake any necessary ad-hoc tasks essential for work delivery, as agreed upon with the reporting supervisor.

Job Requirement

• Candidate should possess at least a degree or diploma qualification.
• Possess a minimum of 8 years at a managerial level.
• Have a strong understanding of accounting, contracts administration, legislations, and statutory requirements.
• Able to work effectively under demanding conditions, which may involve extended hours, weekends, and public holidays as needed.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560

EA License No.: 20C0426 (Elitez & Associates)

Job Summary:

• Salary Range: Up $7,300 + AWS + VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Revise, enhance, implement, and sustain the inter-company transfer pricing policies, protocols, and framework for the group.
• Aggregate and compile data and information to facilitate the creation of transfer pricing documentation reports.
• Collaborate with external parties to oversee and formulate transfer pricing documentation for bolstering inter-company transactions in alignment with local regulations within the region.
• Evaluate and establish arm's length prices as per the findings of transfer pricing documentation reports.
• Conduct routine internal assessments of transfer pricing policies to align with the most recent developments in tax regulations and oversee transfer pricing audits if deemed necessary.
• Analyze and devise business strategies pertaining to taxation.
• Provide support for the tax components of Group direct and indirect taxes, ensuring adherence to local country tax mandates.
• Serve as an internal business consultant for all tax-related matters within the region, encompassing both direct and indirect taxes for the Group.
• Participate in projects as assigned.
• Assist the Group Tax Manager with occasional group tax matters, serving as a key point of contact to facilitate all tax compliance and advisory issues.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

• Revises and provides counsel on contract terms and conditions, examining project scope and conducting cost negotiations.
• Manages project cost control and oversees project budget monitoring for profit optimization.
• Also responsible for work-in-progress monitoring, generating WIP reports (comparing revenue, costs, and physical completion), and certifying progress claims.
• Handles variation or change request claims, reviews additions and omissions, and substantiates costs.
• Prepares documentation for tender bids, including cost spreadsheets and profitability analysis.
• Manages contractual disputes with internal and external stakeholders, prepares contract documents and agreements, and collaborates with legal counsel on contract arbitration or litigation.
• Identifies project risks, defends claims, resolves disputes, and works with the Managerial Accounting Manager on budget forecasting and project cashflow reviews.
• Collaborates with Business Units for monthly project progress and costing updates.
• Drives continuous improvement initiatives and best practices development.

Requirements:

• A relevant degree and a minimum of 8 years of experience in Quantity Surveying and Contracts Management.
• Proficiency in interpreting financial statements.

Reg no. R1659970

Profile Summary:

As part of the Rewards & Benefits team, you will be involved in functions relating to compensation, benefits, welfare, recognition and payroll administration, with a higher focus in compensation and benefits. This role will report to the Deputy Director, Rewards and Benefits.

Roles and Responsibilities:

• Review and develop progressive and competitive compensation and benefits policies and initiatives that meet the organisation needs to attract, motivate and retain talent in a Tech industry.
• Project manage and administer various compensation and performance exercises such as annual salary review, performance bonus, performance appraisal, promotion and job evaluation exercises.
• Participate in C&B benchmarking surveys and analyse survey results to maintain market competitiveness.
• Involve in C&B improvement projects such as process improvement for greater efficiency, leveraging on technology to enhance employee experience such as requirement gatherings, system testing and implementation.
• Support the annual manpower budgeting and costing exercises.
• Provide consultative support and advice on C&B related matters and staff queries.
• May assist in some aspect of payroll administration and submission of payroll manpower costings for the purpose of billing to other organisations.
• Involve in other activities such as recognition programs, mental wellbeing, staff welfare, recreational activities and reporting.

Requirements/ Qualifications:

• Degree in Human Resource or Business-related discipline with at least 4 years of experience in HR of which 2 years in C&B
• Meticulous and possess strong analytical and organisation skills
• Self-motivated, adaptable and able to multi-task in a fast-paced environment
• Good interpersonal and communication skills
• Mature and discrete in handling confidential information
• Good in administrative skills
• High level of proficiency in Microsoft applications especially MS Excel and MS PowerPoint
• Working knowledge of SAP HCM and SAP SuccessFactors systems will be added advantage