The Office Manager is responsible for the overall administrative support and smooth operation of the office. This role involves managing day-to-day operations, coordinating office activities, maintaining a productive work environment, and ensuring the efficient use of resources. The Office Manager also

oversees office supplies, handles clerical duties, and coordinates with different departments to

support business activities.

Plan, organize and execute office events and activities relevant and beneficial for the various team

Be the main liaison person to communicate and work with potential stakeholders related to office matters

Take the lead in coordinating, supporting, executing and providing the oversight to planned office activities

1. Office Operations Management

2. Administrative Support

3. Financial and Budgetary Oversight

4. Staff Supervision and Support

5. Health and Safety

6. Event Coordination

Responsibilities:

• Collaborate with internal stakeholders (Finance, Operations) and external parties (clients) to facilitate smooth contract execution
• Review and negotiate contracts, including subcontract agreements, ensuring compliance with regulatory requirements and company standards
• Coordinate with project team and procurement team to streamline contract processes and mitigate risks
• Manage contract administration processes from inception to completion, tracking milestones and deliverables
• Monitor contract performance and enforce compliance with terms and conditions, addressing deviations and disputes as needed

Requirements:

• Bachelor's Degree in Law with experience as an in-house counsel, preferably with a focus on construction law
• Knowledge of construction law will be an asset
• Good command of English (written & spoken)
• Excellent negotiation, communication, and problem-solving skills
• Organized, meticulous and able to work independently with minimum supervision
• Ability to manage multiple projects simultaneously and prioritize tasks effectively
• Familiar with local projects contract administration and planning
• Proficient in MS Office applications

Job Description

• Responsible for ensuring that multiple SAP projects are delivered within scope, quality, time and budget requirements. Also, in charge of the overall use of resources.

• Take lead in all the phases of SAP project implementation, from project planning, execution, risk management, go-live and project closure.

• Working with internal clients to determine project definition and business requirements.

• Setting up an appropriate project organization.

• Accountable for developing & managing project plans & WBS and coordinating the activities of the project team and sub-team.

• Communicate and coordinate with business user team to ensure project can be carried out as planned.

• Ensure that all strategies are implemented efficiently and according to plan and that the client goals are satisfactorily reached.

• Managing client and stakeholder relationships at project level.

• Provide project status reports & phase reports to internal PMO & stakeholders.

• Providing leadership, motivation & coaching to project teams and clients in an SAP environment.

• Advising clients on project governance as well as template governance.

• Manage all change request (CRs) if timeline, scope, or resource requirements change.

• Plan & execute knowledge transfer from realization team to support team (AMS)

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President, Core Operations Manager - Hybrid (Internal Job Title: Ops Sup Lead Analyst – C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Effectively manage and provide oversight of high risk third party and Citi affiliate activities. Ensuring effective risk management practices are in place for third-party relationships, adhering to Citi’s Third-Party Risk Management program
• Manage and perform critical Core Ops Payment processes. Ensure all processes are executed in accordance with Citi policies and procedures, complying with statutory regulations and laws and ensure enhancement and maintenance of internal controls to reduce/control risks and to improve operations standards
• To partner various teams including products, technology, control and other support teams to deliver operational and business goals with paramount focus on timeliness, accuracy and control of delivering payment services. Lead industry payment related projects.
• Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand Operations capabilities for new products and services
• Handle all Audits – internal and external
• Acts as SME to senior stakeholders and /or other team member

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelors’ degree in finance or related field with >15 years of relevant operational experience
• Good understanding of managing large operations team, complex franchise critical processes and relevant controls
• Meticulous and eye for detail and process improvement
• Strategic thinking and Proactive, ability to use own initiative and take lead to devise creative solutions
• Excellent interpersonal, communicate, leadership and management skills
• Strong problem-solving skills and analytical

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

In this role, you will assist clients in applying for residential passes in Singapore and support them throughout the application process.

Your responsibilities will include evaluating and analyzing clients' financial situations, helping them set local investment goals, and providing guidance on a range of investment options.

You will also nurture relationships with both existing and potential clients, advising them on their financial and relocation plans to Singapore, which includes coordinating visas, housing, insurance, and more.

This position requires financial knowledge, training will be provided.

Qualifications:

• Minimum: Local Polytechnic Diploma (mandatory)

Work Schedule: Monday to Friday

Additional Compensation:

• Commission pay
• Performance bonuses
• Annual bonuses

Job Description

· Responsible for supervising the general operations of a specific department in an organization

· Assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance

· Work closely with ground staff and kitchen to facilitate services agreed upon and to ensure the overall success of the event

· Promote customer satisfaction and encourage referrals

· Handle feedback and resolve complaints from customers

· Monitor competitors’ activities and market intelligence and be proactive

· Monitor local competitors and compare their operations

· Promote teamwork and quality service through daily communication and coordination with other departments

· Display flexibility and willingness to adapt to new situations or take up new challenges

· Required to work nights, weekends, and/or holidays

· Recommend and makes pricing decisions on wedding/catering-related products and services

· Be the point of contact for halal-related matters

· Liaise with MUIS, upkeep halal documents, and ensure operations are always halal compliant

· Managed workflow to exceed quality service goals

· Ensured that the front end of the store and all cashiers were proficient and moving customers through the checkout process in a friendly and timely manner.

· Balanced all cash drawers at the end of the cashier's shifts, ensuring accuracy.

· Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.

· Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

· Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

· Perform other duties as assigned by management

Job Description

• Responsible for overall major key account
• Be accountable for the business and operation to provide Leadership and Decision-making to the Control Tower, procurement and transport operations teams
• Manage the integration & implementation of new structures developed in operations
• Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
• Ensure that all transport is carried out within predetermined cost and security standards
• Identify, lead, drive and monitor process improvement activities.
• To be responsible for the technical delivery of the solution design and modelling of all actual and potential business solutions.
• Assist the Control Tower team with the preparation of customer presentations, project submissions, response to invitation to tender documents and any other process towards the delivery and implementation of improvement initiatives.
• To be a major contributor to the development of new structures and methodologies within the primary supply chain.
• Building a strong partnership with vendors (such as carriers, feeder operator) and ensure they deliver the best service level to customer.
• Closely communicate with DGF network at destination and ensure they deliver the best service to customer
• Bring an overall view on transport within the customers organization in order to identify further savings attributable to optimization
• Ensure Operational Savings are delivered and Service Levels and Customer Satisfaction are delivered for LLP customers
• Responsible to manage the procurement activities for shipping lines and barge operators
• Commercial ownership of the key account at the country level

Job Requirements

• 12 years shipping operations and customer service handling key customers
• 4 years managing a large team (> 10)
• At least diploma education

Job Description

Job Highlights

• Industry/ Organization Type: Wholesales / Building Materials
• Position Title: Project Sales Executive
• Working Location: Tampines North
• Working Hours: 5 days (Mon - Fri, 9:00AM – 6:00PM)
• Salary Package: Basic salary + Commission + AWS + Variable Bonus
• Duration: Permanent

Job Responsibility

• Responsible for achieving individual sales targets.
• Achieving growth and hitting sales team targets.
• Present sales, revenue and expenses reports and realistic forecasts to the Head of Sales.
• Build strong relationship with Architects, Developers and Main Contractors.
• Creating product awareness to Architects and Developers for specifications of products into project tenders.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Multi-tasking and time-management to prioritize and switch between varied tasks.
• The ability to work both independently and collaboratively.
• Project planning and management.
• Project co-ordination, supervision and monitoring the progress of project works on site.
• Liaise with logistic department on the delivery of purchased items for project.
• Ensure project progress according to the established installation schedule.
• Inspect, resolve and monitor rectification works.
• Assist and support project management team for project progress claim and final account.

Requirements

• Having good networks with the decision-makers of project developers, designers, architects, contractors, sub-contractors, Door makers and door hardware distributors.
• Excellent experience in door hardware’s solution in project sales sector is preferred.
• Minimum 3 years’ experience in project sales or related.
• Skills in MS office applications i.e., EXCEL and PPT is a plus.
• Graduate of any marketing course or equivalent.
• Able to travel.

Additional Information

Career Level

Junior Executive

Qualification

Higher Secondary/Pre-U/'A' Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

Years of Experience

2 years

Job Overview:

We are seeking a highly driven Sales Manager to lead new business development for IT roles across various industries in Singapore. The candidate will be responsible for identifying and securing new accounts, managing P&L, and driving the growth of the business by opening new logos within the region.

Key Responsibilities:

• Develop and execute strategies to acquire new clients across multiple industries in Singapore.
• Manage P&L for sales operations, ensuring profitability and efficient resource allocation.
• Identify, prospect, and open new logos within the region.
• Build strong relationships with key decision-makers and drive client engagement.
• Collaborate with internal teams to meet client requirements and ensure successful service delivery.

Qualifications:

• Proven experience in IT sales, business development, and managing P&L.
• Strong network and ability to open new accounts in Singapore.
• Excellent negotiation, communication, and leadership skills.

Responsibilities

· Ability to build a team of live streamers and perform in live streaming business

· Achieve monthly sales targets

- Able to work in retail as well as live streaming for Company’s channel on Tik Tok, Dou ying, XHS etc.

- Write short captions and blogs to be posted on China platforms

- To post daily on China social media platforms

- Come up with sales plan and the products/sale mechanics

· Coordinate after sales orders with logistics team

· Be a confident Sales Associate at all times and portray a professional and customer-oriented image

· Passionate in sharing and promoting products what you love to viewers.

· Communicate effectively to customers on all sales promotions, free gifts or any other promotions.

· Learn all the watch knowledge and able to perform change of watch battery.

· Responsible for retail store daily operation

· Ensure customer complaints (service-related) are resolved in a diplomatic and effective manner

· Execute merchandising display as per the Installation Guidelines, to ensure a clean and tidy store presentation

Requirements

· Experience in China social media platforms

· Energetic and motivated team player with cheerful disposition and strong desire to achieve

· Possess good communication skills and be sales driven

· Comfortable to work in fast paced environment

· Must be able to work retail/live streaming hours (i.e. shift work, public holidays and weekends)

· Hardworking, honest and driven

Roles & Responsibilities

Job Description

- Manage the day-to-day work activities of the employees to ensure proper coverage, and plan and assign work

- Communicate and enforce policies and procedures

- Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job

- Oversee the daily operations of outlet for efficient operations

- Ensure good and prompt service to satisfy customers' needs

- Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines

- Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory control

- Drive & exceed individual & store targets

- Provide excellent customer service

- Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies

- Evaluate sales and work performance of frontline staff

- Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge

- Guiding and training new staff members to promote internal growth

Job Requirements

- Good interpersonal and communication skills

- Good leadership and people management skills

- Able to manage multiple priorities in a fast-paced work environment

- Proficient in Microsoft Office software

- Full time/permanent position

- Able to commit to working retail hours on weekdays (9am-6pm) and weekends/public holidays (9am-6pm)

- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)

Staff Benefits

- Attractive salary scheme

- Yearly performance bonus

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

• Position: Assistant Sales Manager (Heavy Equipment Industry)
• Location: Tuas (company transport provided)
• Working hours: Monday to Friday (8.30am - 4.30pm)
• Salary (commensurate with experience): Up to $5,200 Basic Salary + $1,500 Transport Allowance + Commission + AWS + 14 Days Annual Leave + Meal Allowance + Mobile Reimbursement
• Duration: Permanent
• Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

• Build and maintain strong relationships with customers to foster long-term loyalty and repeat business
• Monitor sales performance, identify trends, and take corrective action as needed
• Prepare accurate sales forecasts to support business planning and resource allocation
• Identify and pursue new business opportunities to expand the company's customer base and revenue streams
• Conduct market research to identify new business opportunities, analyze competitor activities, and understand customer needs
• Develop and execute comprehensive marketing strategies to increase brand awareness, generate leads, and drive customer engagement
• Leverage digital marketing channels to reach target audiences and drive online sales
• Organize and participate in industry events, trade shows, and conferences to promote the company and its products
• Any other ad-hoc duties assigned

Requirements:

• Minimum Diploma or equivalent
• At least 3 years of relevant sales experience
• Possess own vehicle
• Familiarity with digital marketing tools and platforms
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Knowledge of the heavy equipment industry, including market trends, regulations, and key players is required

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Sales Manager (Timber Door/Construction) – Up to $8,000
• Location : Island Wide | Office at Woodlands Industrial Park
• Working hours : Monday to Friday | 9.30am - 6.30pm
• Salary (commensurate with experience) : Up to $8,000 + Variable Bonus + Travel Allowances + OT Payable + Annual Leaves + Medical Leaves/Benefits
• Duration : Permanent
• Industry : Timber Manufacturer

Main Responsibilities:

• To pursue new sales opportunities and will be responsible for managing budgets, strategic planning, leading teams, risk management, and driving process improvement initiatives.
• Develop and execute strategies to drive business growth, expansion, and market penetration within the timber door trade industry
• Develop and implement operational strategies to enhance efficiency and productivity
• Manage and monitor budgets to ensure financial targets are met
• Lead and mentor a diverse team to achieve operational goals and objectives
• Identify and mitigate operational risks to ensure smooth business operations
• Drive continuous process improvement initiatives to streamline workflows
• Cultivate and maintain strong relationships with stakeholders, clients, suppliers and industry partners

Requirements:

• Bachelor's degree in Business Administration, Operations Management, or related field
• Proven track record of minimally 3-5 years of sales experience in relevant field
• Familiar with BCA Regulations
• Bilingual in English or Mandarin to liaise with clients who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Assists Restaurant Manager in all food service operations including guest relations; staff supervision and development; follow-up on general cleanliness and maintenances of the restaurant and look after each and every aspect which influences the business of the restaurant.

• Assists in maintaining all equipment to its best function and cleanliness in the store

• People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling

• Assists back of house in food presentation, kitchen procedures and other food - and services - related areas

• Working to ensure standards of hygiene are maintained and that the restaurant is complying with relevant health and safety regulations

• Ensuring high standards of customer service are observed at all times

• Handling guest complaints and queries

• Any other ad-hoc duties assigned by the superior Job Requirements

• A minimum of 1 year experience in supervising or managing a restaurant

• Able to work in a fast paced environment

• Ability to work effectively with a diverse mix of staff and students

• Positive, enthusiastic and effective communication style with advanced personal communication skills

• Willingness to work hours appropriate to support the operations of the restaurant schedule and additional activities

We are seeking a dynamic and experienced Sales Manager to join our team and drive sales for our exhibition halls and meeting rooms at Singapore EXPO. The Sales Manager will be responsible for identifying, developing, and closing sales opportunities to maximize revenue and meet sales targets.

• Independent sales hunter with a can do attitude.
• Individual contributor role where you hunt for new corporate/lifestyle events through prospecting, networking, relationship building, channel development etc.
• Build and maintain strong client relationships, ensuring a positive customer experience throughout the sales processes
• Understanding clients’ needs and propose innovative solutions to key clients
• Work with the marketing department to develop sales campaigns that can generate a continuous pipeline of opportunities
• Conduct regular sales presentations and site visit with clients
• Manage, support and service the clients from prospecting to closure of events.
• Main point of contact between our client and internal teams, and to collaborate closely with event management and operations team to ensure successful completion of events.

Qualification

• Degree with minimum 4 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/ or Events.
• Proven sales experience in the venue or hospitality industry (a plus).
• Proven track record of developing new accounts.
• Strong organizational and time management abilities to manage multiple tasks efficiently in a fast-paced environment.
• Ability to work independently and as part of a team.
• Possesses a strong network of business contacts cultivated throughout your career.
• Demonstrated success in achieving or exceeding sales targets through a results-oriented approach.
• Excellent interpersonal and written/verbal communication skills to build strong relationships with clients.
• Highly motivated with excellent problem-solving skills.
• An independent and proactive individual who thrives in a collaborative environment while maintaining a positive attitude.
• Able to work on weekend for events when required.
• Work location: Expo

• Position : Sales Executive (Freight/Forwarding)– Up to $4,500 – Temasek Avenue
• Location : Temasek Avenue
• Working hours : 5 Days Work Week – Monday to Friday: 8.45 AM to 6.00 PM
• Salary (commensurate with experience) : Up to $4,500 + Mobile Claims + AWS + Performance Bonus + 14 Days Annual Leave + Medical Allowance (No Cap) + Dental (up to $300 per year) + Gym ($150 per month)
• Duration : Perm
• Industry : Shipping Services

Responsibilities:

• Management of MLO / NVOCC account – complete responsibility for all assigned
• MLO/NVOCC account for their requirements on all trade lanes and basic follow up calls.
• Active participation in the end-to-end sales process involving proposal/quotation/BAF notice/Rate Negotiation/Closing spot Ad hoc rates
• Making sure dead freight contracts are running well and in case of any assistance ensure regular calls are done to the concerned client for DF arrangement.
• Ensure and achieve the sales target set for various trade/service corridors. Oversee agency performance.
• Ensure customer service satisfaction and good client relationship through regular calls and customers meetings. Handle customer complaints and provide corrective actions promptly.
• Identify customers needs, opportunities and key buying factors to provide tailor made solutions.
• Attend to customers’ queries on product and service on daily basis.
• Source and develop client referrals.
• Work closely with cross functions and relay important information
• Monitor competition, market conditions and product development through close dialogue/engagement with agents/customers, to consider the appropriate actions.
• Contributing to the development of marketing strategies.
• Develop and maintain a customer database with sales activity record.
• Any other duties as assigned

Requirements:

• Minimum Diploma Qualifications
• Minimum 1 year of experience in freight shipping or forwarding industry
• Proficient in Microsoft Office
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

DUTIES AND RESPONSIBILITIES:

Reporting directly to the Director of Finance. the incumbent will be responsible for managing of overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the non-payment of accounts and potential bad debts. He will be responsible for but not limited to the following duties:

• To be responsible for the efficient and effective operation of the Credit & Account Receivable section.
• To ensure that the hotel credit policy and procedure is adhered to in all departments.
• Responsible for developing and maintaining credit relationship with customers, banks the industry, credit organizations and others for the purpose of obtaining and exchanging credit and financial information.
• To be ready and responsible when assigned to perform any other duties as designated by higher management.

JOB REQUIREMENTS:

• At least 5 Year(s) of working experience in the related field is required for this position
• Preferably Manager specialized in Finance - General/Cost Accounting or equivalent
• Have good communication skills in written and spoken English
• Result and detail-oriented and be proactive
• Possess professional disposition with good communication and interpersonal skills

• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

Build a job descriptionReady to get started?

Warehouse Manager Job Descriptio

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Position Overview:

• Manage the MIS team and take overall responsibility for all IT Resources, Services, and Deliverables within the organization.
• Ensure business continuity by maintaining consistent, cost-effective systems, networks, processes, and resource operations while complying with corporate guidelines and staying within the agreed budget.

Job Responsibilities:

• Leadership & Strategy: Develop and lead all IT management activities, including Application Management, Project Management, Solution Delivery, Management and Control, Supplier/Vendor/Contractor Management, and Internal IT Workforce Management.
• Partnership: Work collaboratively with all internal and external stakeholders, manage vendors, initiate, evaluate, and prioritize projects and process improvements to ensure deliverables are focused on quality and maximum ROI.
• Project & Risk Management: Oversee all projects, ensuring deliverables meet stakeholder expectations and adhere to project management principles, including Risk Management.
• Governance & Security: Ensure information security policies are implemented across all IT functions, conduct periodic assessments, identify gaps, and ensure relevant resolutions are in place.
• People & Resource Management: Foster a culture of performance and value in technology services, establish control mechanisms for optimal, efficient, and rightful allocation and utilization of resources, set performance goals, and conduct staff performance appraisals according to corporate guidelines.
• Change Management & Service Excellence: Ensure solutions delivered are thoroughly tested, meet specifications and timeline from request to deployment.

Requirements:

• A hands-on role with at least 5 years of experience in a similar position, with broad functional expertise, preferably in the retail industry, and technical expertise in BI Tools and all facets of IT management and technology trends.
• Working knowledge of business process design and conceptualization skills are essential.
• Must know MS SQL/SSIS, and knowledge of Crystal reports/Qlik View/Excel VBA/Python is an advantage.
• Experience with Navision is an advantage.
• Essential skills in Microsoft Office, including Word, PowerPoint, and Excel.
• Excellent verbal and communication skills and the ability to translate complex technical issues into plain sentences for customers and stakeholders.
• Strong relationship builder who develops and maintains relationships to help attain targets, shares information across teams, business lines, and geographies.
• Good analytical skills and the ability to investigate the source of a problem across several different systems if required.
• Comfortable working in a fast-paced, customer-focused organization undergoing change.

Location: Singapore (on-site)

Company Overview

The GEAR by Kajima Pte Ltd is the technology services business and the open innovation platform of Kajima APAC. As part of Kajima, one of Japan’s largest and oldest construction, engineering, and real estate companies with a nearly two-century legacy of innovation, The GEAR by Kajima Pte Ltd embodies a tradition of excellence, craftsmanship, and precision, combined with cutting-edge technological capabilities and deep research expertise stemming from our industry-first Kajima Technical Research Institute.

Inspired by success of The GEAR hub – Kajima’s first overseas headquarters and R&D facility which serves as a living lab for exploration, experimentation and co-creation – The GEAR by Kajima Pte Ltd provides unprecedented opportunities for businesses to access to Kajima’s licensed technologies and leverage our rich engineering heritage. We are dedicated to cultivating an open and collaborative ecosystem with our partners, driving forward industry-wide advancement and setting new standards for the future of the built environment.

Job Description

We are seeking a highly motivated and dynamic Programme Manager to lead our startup and ecosystem engagement programmes, including but not limited to The GEAR Residency Programme and Community Access Programme. This role is essential in managing the end-to-end operations of the programmes, including recruiting startups, managing The GEAR community, coordinating resources, facilitating mentorship, connections between startups and internal units, facilitating proof-of-concepts between startups and internal units, and ensuring the overall success of the participating companies. The position offers a unique opportunity to shape and develop the programmes.

Key Responsibilities

Programme Management:

· Engagement Programmes: Oversee the day-to-day operations of the startup and ecosystem engagement programmes, including The GEAR Residency Programme and Community Access Programme. Collaborate with startup programme innovation partner(s) to deliver The GEAR Residency Programme.

· Startup Recruitment: Together with innovation programme partner(s), identify and recruit high-potential startups to participate in The GEAR Residency Programme, conduct outreach and marketing efforts to attract a diverse range of startups, and manage the application and selection process to ensure a high-quality cohort.

• Mentorship Facilitation: Facilitate connections between startups and experienced mentors. Manage mentor relationships and ensure productive and beneficial interactions. Organize mentorship sessions, workshops, and advisory meetings.

· Monitoring and Evaluation of Programmes: Develop and implement strategic plans to ensure the success and sustainability of the programmes. Monitor and evaluate programme performance, making necessary adjustments to improve outcomes.

• Performance tracking: Track and report on the performance of the programmes and participating startups. Analyze data to identify trends, successes, and areas for improvement. Provide regular updates and reports to management and stakeholders.

Community Management

• Engagement: Build and maintain a vibrant and engaged community within The GEAR. Foster a collaborative and supportive environment for startups, mentors, and other stakeholders. Coordinate and manage resources, including use of office space, and ensure startups have access to the tools and resources they need to succeed.
• Events: Organize community-building activities and events to enhance engagement and networking to promote open innovation agenda. Plan and execute workshops, networking events, and demo days. Coordinate with external partners and sponsors to enhance event impact. Ensure successful and impactful events that showcase the progress and achievements of participating startups.

Internal Collaboration

• Internal Business Unit Engagement: Build relationship with internal stakeholders and understand their needs. Identify pain points and translate requirements to inform the overall programme agenda. Increase support for open innovation-related activities.
• Proof-of-Concepts: Facilitate connections, proof-of-concepts and collaborations between startups and internal units. Act as a liaison between startups and various departments within the organization. Ensure seamless communication and cooperation between all parties.

Qualifications

· Bachelor's and / master’s degree in business, management, or a related field. Engineering background and entrepreneurial experience is a plus.

· Proven experience leading similar startup programmes in either private or public sector.

· Energetic and enthusiastic about the startup and technology landscape. Ability to “speak the language” of founders, partners and stakeholders.

· Demonstrated commercial and business acumen.

· Demonstrated track record of delivery in ambiguous environments.

· Ability to identify and pursue strategic opportunities.

· Excellent communication skills.

· Detail-oriented with strong organizational and project management abilities.

· Ability to thrive in a fast-paced and dynamic work environment.

· Strong individual contributor.

Suggested Experience

5 to 10 years in related field.

The GEAR by Kajima Pte Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Note: This job description is intended to convey information essential to understanding the scope of the intern's position and it is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the job. Responsibilities may change based on business needs.

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals