Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Responsibilities

• Develop Key Account Plan & Strategies – Sales, Trade Activities
• Lead Sales Team of Key Accounts, Sales Representatives, Sales Promoters to achieve business objectives/KPIs.
• Assist Key Accounts to develop JBP and execute to achieve key objectives/KPIs.
• Implement and execute plans to achieve business objectives and KPIs
• Budget management/Maximize ROI via strategic planning
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement
• Responsible for making the annual sales & profit target and A&P expenses
• Able to understand market/consumer demands and adapting accordingly
• Build strong rapport with client to be top of mind for any initiatives
• Lead customer negotiations on commercial strategy
• Lead and inspire the sales team
• Cross function management (e.g. Finance, Operations)

Requirements

• Diploma Business Administration, Marketing or related disciplines.
• Minimum 3 years of relevant experience in the FMCG industry, preferably with experience in e-commerce channel.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint), SAP or equivalent
• Detail-oriented with strong business sense, aptitude and passion for research, data analysis and problem solving.
• Excellent Negotiation & Influencing Skills.
• Good interpersonal and communication and presentation skills.
• Able to work in fast paced environment.
• Able to work both collaboratively and independently, goal-oriented and organised team player.
• Experienced in managing sales merchandiser/representatives will be a plus point.

Key Responsibilities:

• Execute and support marketing campaigns, including in-person events, email, and digital marketing.
• Collaborate with internal and external stakeholders, assisting in project management duties (e.g., logistics and milestone management) for marketing events.
• Monitor and track campaign progress using various marketing metrics, providing post-event evaluations, reporting, and analysis.
• Work closely with sales teams to identify and capitalize on opportunities to enhance lead generation activities.
• Source new sales opportunities through inbound lead follow-up and outbound cold emails.
• Conduct market research and analysis to evaluate trends, brand awareness, and competitive ventures.
• Assist in creating, editing, and distributing internal communications, such as newsletters, announcements, and updates, to keep employees informed and engaged.
• Collaborate with various departments to gather content and ensure messaging aligns with the company's brand and values.
• Support the planning and execution of internal events and initiatives aimed at enhancing employee engagement and company culture.

Requirements:

• Currently in 3rd year of a Bachelor's Degree in Marketing related field
• Marketing experience within the ICT industry is an advantage.
• Experience in B2B event management or content creation is an advantage.
• Experience in MS Office and marketing-related software/tools (e.g., HubSpot, Canva, Adobe Photoshop, Adobe Illustrator) is an advantage.
• Independent, dynamic team player with strong written and verbal communication skills and a can-do attitude.
• Excellent multitasking abilities, comfortable working with multiple stakeholders, and possessing strong interpersonal skills.

Benefits:

• Gain hands-on experience in executing real marketing campaigns.
• Receive guidance and mentorship from experienced marketing professionals.
• Contribute to meaningful projects that can accelerate your career path.

Job Summary:

We are seeking an experienced and results-driven Sales and Marketing Manager to lead our sales and marketing efforts. The successful candidate will develop and implement strategies to drive revenue growth, expand our customer base, and increase brand awareness.

Key Responsibilities:

- Develop and execute sales and marketing strategies to meet business objectives

- Lead and manage a team of sales and marketing professionals

- Identify new business opportunities and build relationships with key clients

- Analyze market trends and competitors to inform sales and marketing strategies

- Collaborate with cross-functional teams to launch new products and services

- Manage budget and resources to optimize sales and marketing performance

- Track and report on sales and marketing metrics and performance

Requirements:

- 3+ years of experience in sales and marketing management

- Proven track record of success in driving revenue growth and expanding customer base

- Strong leadership and team management skills

- Excellent communication and interpersonal skills

- Bachelor's degree in Marketing, Sales, or related field

What We Offer:

- Competitive salary and benefits package

- Opportunity to lead a high-performing team

- Professional development and growth opportunities

- Collaborative and dynamic work environment

How to Apply:

If you are a motivated and results-driven sales and marketing professional, please submit your resume and cover letter. We look forward to hearing from you!

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Product Specialist / Sales Executive (B2C)

Our Working Culture

We are all about the new and the bold. Embracing individuality while encouraging innovation, we meld dynamic minds with strong ethics to put forth our finest work wherever we are, whatever we do. In a fast-paced world full of interesting challenges, we strive to give only the best solutions.

Why Join Us?

We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.

Job Summary

As a Product Specialist on our Team, you will play a pivotal role in managing the B2C sales process for a specific brand. You will be engaging in market and technical product research, and building strong client relationships.

Key Responsibilities

• Administer the sales process including customer service, product demos, present proposals and closing of sales and follow up for a specific brand
• Assist in technical product research and involved in the review process with the design team
• Incharge of day-to-day operations and activities which includes administering everything related to said brand e.g. sales, procurement, aftersales and arranging for delivery
• Conducting market research, analyzing customer feedback to identify opportunities for product improvements and future development.
• Overseeing sales forecasting, planning and executing promotional events and overseeing social media marketing
• Liaise with other staff(s) involved in USM sales across related channels
• Assist with any other ad-hoc duties as assigned and required by the company

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Excellent communication and interpersonal skills, with the ability to build rapport with client
• Product knowledge and the ability to present technical information in a clear and cohesive manner
• Prior experience in B2C sales and Design background is preferred

Benefits:

• Opportunities for career growth and professional development.

• Performance-based bonuses

• Yearly appraisal for promotion and increment

• Positive company culture – open and transparent communication, diversity and inclusion

Responsibilities:

• Handle vehicle sales.

• Handle short term and long term rental activities including handing / taking over bikes for QC checks, phototaking of vehicle conditions, etc…

• Handle administrative duties for sales.

• Attend the handing over process of bikes to customers.

• Follow up on production / new vehicle preparation activities.

• Prepare costing for quotation

• Other ad hoc duties as assigned

Requirements:

• Preferably have Class 2B license

• Basic experience / knowledge in motorcycle accessories

• Customer oriented / outgoing personality

Job Responsibilities:

• Support the Business Development Team with the preparation of sales proposals and tender preparation ensuring our offers meet customers’ requirements and expectations.
• Manage detailed layout design for the development pipeline of solar energy projects. Evaluate project siting constraints, solar module, inverter, and racking technologies, considerations, and solar resource data to maximize project value.
• Conduct site visits to support site evaluation, suitability, and due diligence efforts.
• Manage relationships with various equipment vendors, contractors, and third-party engineering firms. Collaborate with third party experts to identify key trends in the industry and facilitate training opportunities for the project engineering team.
• Source for new leads and manage the pipeline of leads and contracts.
• Support Project Management Team during the implementation of the project.

Requirements:

• Fluent in spoken and written English and Mandarin
• Possess at least a Nitec/Diploma, or Professional Degree preferably in Electrical Engineering, or its equivalent.
• Minimum 2 years of experience in doing sales and enthusiastic in achieving sales target set by the company.
• Able to work independently and highly self-driven.
• Possess confident, initiative, proactive, commitment and result oriented.
• Possess good interpersonal, presentation, communication, and negotiation skills.
• Prefer to possess own transport and willing to travel extensively.
• Competent with Microsoft Windows and Office
• Knowledge of Digital Marketing will be advantageous.

Be a Part of Something BIG!

Are you ready to drive innovation and make a significant impact in the telecommunications industry? Singtel is looking for a dynamic and strategic Marketing Campaign Manager to join our team. If you're passionate about marketing, data analysis, and creating campaigns that exceed market expectations, we want to hear from you!

Make an Impact by

• Develop and implement campaigns using marketing technology automation software and platforms like Oracle Marketing Cloud, Enterprise data warehouse and Adobe Experience Manager to stimulate usage and engagement with in-base customers.
• Develop effective real-time and batch campaigns to support key business drivers including gross adds, churn save, increase incremental uptake and etc.
• Leveraging on advanced data analysis and data visualization tools to ideate, analyse, personalize offers and optimize campaigns’ performance to achieve business goals.
• Execute targeted data-driven decision based upsell and cross-sell campaigns, enhancing customer engagement through personalized marketing strategies.
• Manage the in-app rewards platform to drive higher engagement rate with the base.
• Supporting campaign launches and post launch with GTM plan which includes memo creation, updating internal documents, SMS broadcasts, customer complaints and etc.

Skills for Success

• Bachelor’s degree in business, engineering, analytics, or similar fields
• 3-5 years of relevant experience in Customer Lifecycle Management or Customer Value Management
• Proficient in SQL, Tableau, Power BI or other data tools
• Proficient in using CLM Tools (Oracle marketing cloud, Knowesis, Salesforce etc.)
• Proficient in MS Office (Excel – Pivot table, v-lookup, formulas)
• Experience in in-base campaign management
• Sharp analytical skills and strong business acumen
• Excellent stakeholder management skills
• Strong orientation to drive measurable results

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a Part of Something BIG!

Are you passionate about driving the performance of top-tier handset brands and an exciting Lifestyle and Accessories portfolio? If so, we want to hear from you! We are seeking a dynamic and results-oriented Hardware Marketing Manager to take our portfolio to the next level.

Make an Impact by

• Being responsible for overall Lifestyle and accessories portfolio (strategy, vendor management, pre-and post-sales operations)
• Responsible for one of our handset brands (strategy, vendor management, pre-and post-sales operations)
• Responsible for coordination of marketing activities across marketing communications, in-base upsell and cross-sell and channel activities.
• Research competitive landscape for their portfolio and ensure market competitiveness on a weekly basis.
• Manage exceptional handling for customer escalations related to product portfolio.

Skills for Success

• Min Degree in Business Administration (or similar) with 3-5 years of product marketing experience; OR Diploma with 5 - 8 years of product marketing experience
• Sound knowledge in pricing analytics
• Able to work well with multiple stakeholders at various levels
• Able to execute end-to-end marketing campaigns
• Has vendor management experience
• Intermediate proficiency in Excel (Pivot Table, V-lookup, formulas)
• Prior experience in hardware business is a plus
• Prior experience in telco industry is a plus

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Your new job includes

As a member of our family-owned business, you will be responsible for facilitating all aspects of an activity program and planning of promotions; from getting investment, promotional support, product forecasting, execution, and post-activity evaluation. As a Senior Category Marketing Specialist, you will

• develop and implement the annual brand activities and promotion strategy for retail and distribution channels, ensuring the smooth and precise execution of the marketing plan.
• analyse marketing activities and promotions by evaluating sales reports and key metrics, optimising campaigns for effectiveness, and generating comprehensive post-activity reports for stakeholders to maxismise ROI.
• take ownership of promotion analysis reports to track efficiency and conduct ROI/cost analysis, ensuring optimal outcomes for market investments
• present and secure cost-effective marketing assets from vendors across all stores and upload promotion briefings to the internal portal and ensure the seamless execution of promotions in-store.
• foster and maintain strong partnerships with vendors to continuously access new opportunities and secure the best investment and promotional support, enhancing business efficiency and profitability.
• possess knowledge of the digital landscape to leverage online opportunities and integrate digital strategies to secure investment.

What you should bring along

• a Degree in Business, Marketing or any related discipline with a practical experience of at least three years in a Marketing function within the Retail or FMCG industry
• proficiency in using SAP system and Microsoft Office such as Excel, Power Point, Word, Outlook, Visio and Teams.
• excellent communication and stakeholder management skills with sound financial and strong analytical skills combined with sound business acumen.
• a pronounced can-do attitude, complemented by the capability to multi-task and the flexibility to handle changing requirements in a fast-paced, dynamic environment.
• an organised and structured method in working with keen attention to details.

The success of the role will be measured on the following criteria:

• Meeting Sales revenue and order book goals
• Manage sales cycle to win new business and revenue retention
• Ensure completion of revenue recognition process
• Deliver quality customer service
• Prepare and present sales report
• Maintain up-to-date information in CRM system
• Contribute to team effort by accomplishing related results as needed.
• Maintain professional and technical knowledge by attending training as required.

Minimum Qualifications:

• Diploma and above
• Min. 3-4 years in sales hunting role preferably in the IT Telecommunications sector
• With knowledge in Internet and Data services

§ Candidate is the in charge of the overall supervision an entire organization

§ Analyse the investment opportunities

§ Candidate must be able to oversee every section of the company

§ Candidate is required to attend meetings and also be savvy with soft computing skills

§ must be able to make decisions, sometimes quickly, based on available information

§ should be able to convey complex thoughts and processes clearly and concisely

§ also, able to build a diverse team with different talents and personalities

§ Review and provide inputs on transaction documents

§ Prepare research and summaries on acquisition opportunities

§ Assist in preparation of annual reports and other publications including circulars and offer information statements

§ Preparation of management reports and board materials.

§ Develop and implement a sound business plan for sourcing acquisition or investment opportunities, including specific strategies designed to achieve short and long-term growth and profit objectives.

§Candidate must possess the IT skills to initiate and develop online sales presence and social media.

Requirements:

Communication skills: Candidate must be able to communicate with clients of all backgrounds and educational levels. Well-developed written and verbal communication skills are must-haves for professionals who work in this field.

Organizational skills: Professionals who choose this career path must be comfortable juggling numerous clients, on- and off-site meetings, and deadlines. Individuals who are highly organized are best equipped to manage the many parts of the job and keep client proposals and other tasks on track.

Time-management skills: Candidate must understand how to prioritize their time. Individuals who work in this field must be comfortable managing a calendar and adjusting their schedule as needed.

Technical and computer skills: Aspiring business development managers must have basic technical and computer skills.

Drive and self-motivation: Goal-oriented and commission-driven. Professionals who have driven and motivation will push themselves to succeed.

Bachelor's or Master Degree in Sale & Marketing/ Business administration/ IT field with 2 plus years ‘experience in related field.

Independent and able to work under tight deadlines

Willing to work long hours and night shift whenever require.

Please note that only shortlisted candidates will be notified.

Responsibilities

• Promote and support our range of medical diagnostics and therapy equipment to medical professionals.
• Conduct product demonstrations/ presentations to medical professionals.
• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Identify and build strong relationships with Key Opinion Leaders (KOLs) to support key portfolio of products
• Prospect, develop and drive sales plan to grow the division.
• Manage product portfolio sales strategies to improve market shares and profitability of the business.
• Provide competitor information and market intelligence and assist the Sales Manager in the development of relevant sales and marketing strategies.
• Coverage area includes hospital clinics, wards, emergency departments, operating theatres.

Requirements

• 1-3 years of selling experience with strong sales record.
• Candidates with relevant experience in medical device industry preferred.
• Basic skill in Microsoft Office applications (Word, Excel, and PowerPoint).
• Ability to conduct sales mapping, pre-call planning, post call review and follow-ups.
• Enthusiastic team player who can work independently.
• Positive mind-set and “can-do” attitude.
• Highly-motivated and results-driven in achieving sales target.
• Good spoken and written English.
• Excellent communication and interpersonal skills

If you are keen to grow professionally within a dynamic and fast-scaling organization, and also to make a difference in the medical sector, you are invited to apply online with a comprehensive resume.

We regret to inform that only shortlisted candidates will be contacted

Sales Executive / Product Specialist (B2B)

Our Working Culture

We are all about the new and the bold. Embracing individuality while encouraging innovation, we meld dynamic minds with strong ethics to put forth our finest work wherever we are, whatever we do. In a fast-paced world full of interesting challenges, we strive to give only the best solutions.

Why Join Us?

We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.

Job Summary

As a Product Specialist on our Team, you will play a pivotal role in managing the B2C sales process for a specific brand. You will be engaging in market and technical product research, and building strong client relationships.

Key Responsibilities

• Administer the sales process including customer service, product demos, present proposals and closing of sales and follow up for a specific brand
• Assist in technical product research and involved in the review process with the design team
• Incharge of day-to-day operations and activities which includes administering everything related to said brand e.g. sales, procurement, aftersales and arranging for delivery
• Conducting market research, analyzing customer feedback to identify opportunities for product improvements and future development.
• Overseeing sales forecasting, planning and executing promotional events and overseeing social media marketing
• Liaise with other staff(s) involved in USM sales across related channels
• Assist with any other ad-hoc duties as assigned and required by the company

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Excellent communication and interpersonal skills, with the ability to build rapport with client
• Product knowledge and the ability to present technical information in a clear and cohesive manner
• Prior experience in B2C sales and Design background is preferred

About Us:

At BYD Singapore, we're driving the future of sustainable transportation with cutting-edge electric vehicles that combine advanced technology, stylish design, and unmatched performance. As a fast-growing company committed to reducing carbon footprints and revolutionizing the automotive industry, we’re looking for a dynamic Sales Accounts Assistant Manager to join our team and help accelerate our brand’s growth.

Roles & Responsibilities

1. Managing distributor of BYD passenger vehicles to ensure smooth operation and set targets are met.

2. Understand and analyze passenger vehicle market in Singapore and involve in traveling to others Asia Pacific region.

3. Work with internal departments and external vendors/ channel partners in various projects.

4. Be involved in the preparation of quotations, pitches, proposals and presentations to clients

5. Ensure business administration/ billing are properly monitored and carried out.

6. Oversees leasing and partnership businesses when opportunities arise.

7. Other ad-hoc duties as assigned by management.

8. Good command in Mandarin and English in order to liaise with China HQ colleague.

JOB PURPOSE

The Sales Executive/Product Specialist is primarily responsible for securing product sales in Singapore, servicing and engaging the customers. The job holder also provides in-service training to users of products purchased by the customers and attend to clinical cases in the operating theatres.

CRITICAL WORK FUNCTIONS & KEY TASKS

Business Development and Sales

• Continually service and engage existing customers to (i) support them, (ii) understand their evolving needs, (iii) secure additional sales and (iv) develop them as advocates for the Company or products.
• Network and source for prospects and interest them to try using the Company’s products and take follow up actions with the aim to secure sales.
• Conduct Demonstration, product set-up and hands on experience
• Source for RFPs, prepare and submit tender documents timely and accurately. Thereafter, follow up with paperwork and dealing the purchasing department of the hospital/clinic and other stakeholders such as the doctors and nursing manager.
• Monitor and analyse the sales performance of products and take follow up actions.
• Profile the customers to better understand their needs and potential and develop a plan to grow the accounts.
• Develop and maintain Reference Centres
• Scan the operating environment, keep up with developments in the medical equipment space and competitors’ activities to identify business opportunities.

Services and Support to Customers

• Provide post-sales support and services to customers including getting their surgical and nursing personnel to be trained on the features and usage of the equipment.
• Train the users of the product personally when necessary
• Attend to cases in the operating theatre personally for new clients

Others

• Perform other assignments and projects as assigned by the management

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

• Degree, preferably in science, bio-medical science, nursing or engineering
• Minimum 2 years of experience in marketing/selling

We are looking for a Sales Interior Design Consultant who loves great design, is passionate about interior design, and provides exceptional customer service. The most important is being able to help your customers create beautiful gorgeous spaces. Your creative talents will be recognized and rewarded. This is a great opportunity for any interior designer who are looking to build their portfolio.

Key Responsibilities

1.Offers superior customer service and cultivates relationships with clients to sell & develop future business utilizing effective selling skills.

2.Responsible for creating and maintaining a client base.

3.Utilizes strong interpersonal skills, selling skills, active listening, professional attitude, and represents the company with integrity and professionalism.

4.Provides sales and design services to clientele, including house calls, presenting floor plans and full presentation boards for design projects.

5.Ability to create a computer based floor plan and work with design software & templates.

6.Builds and maintains a high level of product knowledge related to furniture, home furnishings, and related accessories, including a strong understanding of construction features.

7.Stays current on interior design trends in their local market and on a national level.

- To manage sales enquiries

- To provide professional advice on space planning, design conceptualization, materials and color scheme specifications

- To understand customers’ needs and to ensure customer satisfaction

- To manage areas such as project costing

- To prepare project quotation

- To schedule workflow, ensuring smooth coordination of renovation project

- To work closely with contractor and suppliers to achieve high quality project completion

- To make sure the design proposed and timeline set are achieved

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Description:

Familiar with Fuji Xerox Color and B&W copier machine

Familiar with Multi-function printers and toner cartridges (Brother, HP, Canon & Fuji Xerox)

To provide new customers through sales

Hardworking & Responsible

Sales Results Oriented/Able to hit Monthly Sales Target

Positive Mind-set

Experience in Sales Needed is an advantage

Sales Presentation/Cold-Calling

Requirements

Relevant working experience in the related industry

Part-time position available

Salary is negotiable

We are looking for someone who is excited by challenges and enjoys chasing and negotiating hard deals!

As a market solution lead, you will be involved in developing and executing sales packages aimed at developing new businesses and reinforcing the presence of the Chinese Media Group (CMG) products in the current and new regional markets. You will work closely with the Editorial team, as well as the community engagement, content licensing, regional partnership and Branding and Marketing teams to promote and sell integrated media solutions across the various CMG platforms, ranging from print, digital, young audience, radio to out-of-home media, to businesses. This includes drafting of sales proposals and preparation of client presentations.

Also, you are expected to grow and exceed personal sales targets as an individual, and be part of a bigger team to drive revenue as a whole. You will also be required to carry out markets, competitors and clients intelligence gathering.


Requirements:

· A Degree in Business or relevant field; 8-10 years of sales experience in the media industry would be advantageous

· Effectively bilingual in English and Mandarin as this role supports Chinese content

· Ability to conceptualise, strategise, present and execute creative ideas

· Both a strong team player and individual contributor; outgoing, resourceful and self-motivated

· Excellent interpersonal and presentation skills

· Able to work in a dynamic and fast paced environment

Job Description

• Provide excellent customer service, product knowledge and recommendations to customer.
• Assist in inventory management and housekeeping.
• Expand company business
• Assist in ad-hoc job scope assigned by manager.
• Minimum 2 years of relevant experience.
• Good communication skills
• Salary Range $3500-$5500

AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leading customer service.

Job Descriptions

• Handle day-to day operational tasks of the retail store
• Follow up with customer inquiries and requests
• Talk to customers about building their ideal PCs, Help them to find the perfect combination of parts within their budget and answer technical questions
• Process payment transaction

Job Requirements

• Minimum one year experience in Retail or Customer Service
• Be informed of the news and trends of the PC market is an added advantage
• Service-oriented, positive attitude and willing to learn
• On-the-job training will be provided
• Able to work retail hours, weekends and public holiday

Working Hours & Days

• 4.5 Days Work Week (Include Weekends and PH)
• Retail Shift Hours

Remuneration

• Attractive commission

Kindly submit your job application at the link below:

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MTQwMHF1aWNrX2hyX3JlY3J1aXRtZW50