Sales Support Admin (Billing)| 5 Days | Boonlay | Training Provided (P)

Working Hours: 8.30 am - 6.00pm (Mon to Fri)

Location: Boonlay

Salary: $2200

Duties & Responsibilities:

• Responsible for accurately handling data entry tasks, creating job records, and managing billing processes.
• Communicate effectively with different departments and customers to ensure timely submission of required documents.
• Thoroughly verify calculations and match contract details to ensure accuracy in agreed rates and chargeable weights.
• Ensure timely creation and updating of ad-hoc shipment records to facilitate smooth operations.
• Maintain accuracy in all tasks to minimize disputes and discrepancies in billing and documentation.
• Perform general administrative tasks as needed, contributing to the overall efficiency of operations.
• Handle any additional duties or tasks assigned by management to support departmental goals and objectives..

Requirements:

• Possess relevant experience in billing support
• On-job training will be provided

Interested applicants are strongly encouraged to send in your resume or WhatsApp wa.me/6583482126 for more details ***

To apply, please put in your details as below:

Job Applying : Sales Support Admin (Billing)

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

ELITEZ PTE LTD | EA 16C8004

TSAI PEI HUA PENNY | R1988862

• Sales of Engineered Smoke Control Systems, related products and services.
• Develop new business opportunities, maintain and expand client database.
• Drive brand awareness and develop sales operational plans.
• Diploma / Degree in M&E or equivalent.
• Experience in Architectural Building Products industry with proven sales track record.
• Independent, self-motivated team player with good communication and presentation skills.
• Capable of handling multiple projects in a fast paced performance-oriented environment.
• Possess own transportation (preferable).
• Entry level candidates may also apply.

Remuneration will commensurate with qualifications and experience.

Responsibilities and Duties

• Lead the salon staff team in providing excellent services and maximizing profit
• Achieving Sales and Gross Margin targets on a daily, weekly, monthly and annual basis
• Manage day-to-day operations of the salon including opening and closing procedures, staff behavior and customer intake procedures
• Interview, hire and train staff in both product and sales
• skills/procedures, policy and health regulations
• Schedule staff to ensure adequate coverage for the salons needs
• Set individual team member goals and objectives. Monitor staff performance and provide guidance for growth
• Ensure that staff adheres to company policies and procedures
• Resolve customer complaints and provide solutions to staff disputes
• Account for and report profits and expenses of the salon
• Prepare and maintain sales, inventory and customer reports
• Manage salon products inventory by maintaining records of stock quantities on hand,managing theft protection and ensure the merchandise is restocked, replenished, and presented to visual standards
• Keep the salon clean and visually stimulating
• Track and review client retention data and adjust the company's service strategy as necessary
• Assist in implementing marketing activities and carry out a promotional calendar to increase sales productivity Qualifications And Skills
• Extensive customer service provider experience
• Advanced organizational skills to manage staff and operations
• General bookkeeping and business finance skills
• Excellent communication and teamleadership skills
• Detailed knowledge of the beauty industry and customer needs
• Expertise in basic and advanced nail techniques, including french manicures, airbrushingand gel manicures
• Knowledge of cosmetology trends
• Understanding of sanitation and sterilization standards
• Experience in customer service
• Interest and ability to continue learning about market standards and changes in trends
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Possess a Diploma or Bachelor’s Degree, preferable inengineering
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Responsibilities:

• Develop Key Account Plan & Strategies – Sales, Trade Activities
• Responsible for making the annual sales & profit target and A&P expenses
• Drive plans, implementation and execution for assigned accounts
• Manage distribution growth of assigned accounts
• A&P management to maximize ROI
• Formulate new product listing strategies
• Inventory forecast/management
• Strong understanding of market/consumer demands and adapting accordingly
• Build strong rapport with client to be top of mind for any initiatives
• Lead customer negotiations on commercial strategy
• Lead and inspire the sales team

Requirements:

• Diploma Business Administration, Marketing or related disciplines.
• Minimum 3 years of relevant experience in the FMCG industry, preferably with experience in e-commerce channel.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint), SAP or equivalent
• Detail-oriented with strong business sense, aptitude and passion for research, data analysis and problem solving.
• Abe to work both collaboratively and independently, goal-oriented and organised team player.
• Good interpersonal and communication and presentation skills.
• Able to work in fast paced environment.

Location: Toa Payoh

Working Days: Mon - Fri

Responsibilities:

1. Lead the development and execution of the overall digital strategy and roadmap.
2. Collaborate with external agencies to define precise marketing objectives and measurable goals.
3. Recommend marketing budgets, oversee spending on digital campaigns, and manage relationships with external agencies.
4. Manage the creation of on-site and off-site content for SEO purposes, strategically building backlinks and partnerships for improved SEO performance.
5. Supervise the design and production of marketing collaterals and assets.
6. Coordinate with external marketing agencies for on-site marketing and partnerships with key stakeholders like universities.
7. Ensure alignment of content calendar with campaign promotions, special events, and brand guidelines.
8. Identify the most effective marketing channels and content types based on user journeys and target personas.
9. Develop comprehensive content marketing and digital marketing plans.
10. Monitor, analyze, and optimize the performance of paid/organic channels and campaigns.
11. Take ownership of marketing KPIs for each content asset class and marketing channel.
12. Promote marketing assets and content across diverse social media platforms.
13. Collaborate with agencies for Search Engine Optimization, website analytics, and website content enhancement.
14. Conduct A/B testing in close collaboration with agencies to enhance ad performance.
15. Monitor and manage cost-per-click to maximize investment returns.
16. Draft clear briefs with specific, measurable targets for short-term promotion campaigns and oversee their implementation.
17. Deliver comprehensive reporting on the performance of short-term campaigns.

Required skills and attributes:

1. Bachelor's Degree/Diploma in business, marketing, public relations and Communications or related majors.
2. Preferably with at least 2-3 years of marketing experience. Prior experience in digital marketing will be a major advantage.
3. Any experience with tools in EDM, analytics and marketing automation are advantageous
4. Possess good analytical, planning and organisation skills.
5. A good team player and able to work independently.
6. Ability to work well under pressure and tight timeline.
7. Performance oriented and put in the effort to exceed expectations

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Managing social media posting

Editing and uploading product/marketing content

Photoshoot

Coming up with marketing stragety and ideas

6-12 months contract

Skill required

1. simple photoshop or similar photo editing app/tools

2. simple capcut or similar video editing app/tools

3. savvy in social media app like IG, tiktok, FB

As a digital marketing solutions consultant, you are an important and valuable member entrusted with business development activities within the team.

You shall apply consultative solution selling on our services which include SEO, SEM, Paid Social (Facebook, Instagram, Linkedin), E-Commerce and Website Development.

What You Can Expect:

• On-target Earnings from $72,000 per annum onwards (base + commission)
• Medical cost reimbursement benefits
• Mobile phone and transport reimbursement

What You Will Learn:

• As a digital marketing solutions consultant that works closely with the business development manager, you will acquire insights on what marketing and sales strategies are used by growth companies successfully.
• You will learn how to sell consultatively and apply needs analysis, gaps analysis and ask high-value and thought provoking questions to your prospects to position the company as the marketing and sales authority and solutions provider to help them achieve their business goals.
• You will learn how to audit and analyse your prospect’s digital footprint to prepare an engagement strategy prior to meeting them to make the meeting productive and meaningful for them.
• You will learn to read and analyse key metrics that drives a business, what to propose to your clients to prioritise their marketing activities that shall improve leads generation, qualification and conversions.

Primary Responsibilities:

• Engage the top accounts the company would like to acquire with the support of the marketing team to generate and engage these leads
• Connect with CEOs, CMOs, Managing Directors, General Managers, Marketing Directors, Sales Directors and SME Executive Directors via LinkedIn, business networking events to share the company’s Value Proposition and how we can help them achieve their business goals and grow their business
• You shall be empowered to Engage, Present, Analyse, Propose, Negotiate and Convert your qualified prospects into clients
• Be the primary contact point between the client and the company until the project kicks off and is managed by the solution delivery team;
• Work with the solution delivery team to develop business proposals, scope of work and costing within certain gross margins before presenting to the clients
• Communicate your progress, challenges and the support you need daily, through team huddles and weekly, through the CRM
• Review your qualified prospects lists with your manager weekly to align and prioritise your client acquisition activities
• Review and reflect your monthly and quarterly performance and realign it to the goals and objectives of the company with your manager monthly

Secondary Responsibilities:

• Provide market feedback to the management team on client feedback, pricing, what other competitors are offering
• Be accountable to personal and professional development and growth to continuously be able to add massive value to clients
• Participate in the iFoundries team engagement and knowledge sharing sessions

Requirements:

• Possess at least a Diploma or Bachelor’s Degree in Engineering (Computer/Telecommunication), Business Studies/Administration/Management, Mass Communications, Marketing or equivalent
• Proficient in Google Office Suite and Microsoft Office
• Possess Professional Certificate in Sales and Negotiation is a plus
• Enjoy meeting people, have an inquisitive mind to ask high-value questions
• Possess excellent human interaction skills
• Enjoy working in cross-functional teams of marketing, sales, service delivery and client support
• Thrives in fast-paced environment that challenges you to be a better version of yourself
• Enjoy reading and reflecting on topics of business, growth hacks, digital marketing, web technologies, artificial-intelligence, marketing and sales tools, customer experience and customer success
• A confident, well-groomed and highly-driven sales professional

It would be advantages to you, if you:

• Have at least 1 year of working experience in B2B sales
• Have more than 100 contacts of mid-sized to Fortune 1,000 companies
• Are part of a business networking and referrals group
• Have sold solutions worth at least SGD$10,000 per deal
• Sold business solutions, consulting services, digital marketing services or enterprise software that increases the productivity of a business

As an Inside Sales Executive for an airport transfer and limousine company, your scope of work may include the following tasks:

1. Generating leads and prospecting potential clients through various channels such as cold calling, email campaigns, and networking events.

2. Collecting information and building database. (eg: by industry, email addresses, telephone number, contact person) Ensure accuracy and integrity of the database collected.

3. Able to articulate and showcase company's services and explain benefits to potential customers over the telephone.

4. Building and maintaining relationships with corporate clients, travel agencies, hotels, and event planners to secure repeat business.

5. Duties include telemarketing activities and performing cold calls to generate qualified sales leads for the sales team to follow-up with the prospective customer.

6. Collaborating with the operations team to coordinate logistics and ensure smooth execution of services.

7. Keeping abreast of industry trends, competitor activities, and market conditions to identify opportunities for business growth.

8. Providing excellent customer service by addressing inquiries, resolving issues, and following up with client's post-service.

9. Meeting sales targets and KPIs set by the company to drive revenue and achieve business objectives.

Overall, your role as an Inside Sales Executive is crucial in driving sales, building relationships, and growing the company's customer base in the airport transfer and limousine industry.

Although this is a full-time role, but successful applicants are only required to work in office for 2 days in a week.

Location: Toa Payoh

Working Days: Mon - Fri

Responsibilities:

1. Lead the development and execution of the overall digital strategy and roadmap.
2. Collaborate with external agencies to define precise marketing objectives and measurable goals.
3. Recommend marketing budgets, oversee spending on digital campaigns, and manage relationships with external agencies.
4. Manage the creation of on-site and off-site content for SEO purposes, strategically building backlinks and partnerships for improved SEO performance.
5. Supervise the design and production of marketing collaterals and assets.
6. Coordinate with external marketing agencies for on-site marketing and partnerships with key stakeholders like universities.
7. Ensure alignment of content calendar with campaign promotions, special events, and brand guidelines.
8. Identify the most effective marketing channels and content types based on user journeys and target personas.
9. Develop comprehensive content marketing and digital marketing plans.
10. Monitor, analyze, and optimize the performance of paid/organic channels and campaigns.
11. Take ownership of marketing KPIs for each content asset class and marketing channel.
12. Promote marketing assets and content across diverse social media platforms.
13. Collaborate with agencies for Search Engine Optimization, website analytics, and website content enhancement.
14. Conduct A/B testing in close collaboration with agencies to enhance ad performance.
15. Monitor and manage cost-per-click to maximize investment returns.
16. Draft clear briefs with specific, measurable targets for short-term promotion campaigns and oversee their implementation.
17. Deliver comprehensive reporting on the performance of short-term campaigns.

Required skills and attributes:

1. Bachelor's Degree/Diploma in business, marketing, public relations and Communications or related majors.
2. Preferably with at least 3-5 years of marketing experience. Prior experience in digital marketing will be a major advantage.
3. Any experience with tools in EDM, analytics and marketing automation are advantageous
4. Possess good analytical, planning and organisation skills.
5. A good team player and able to work independently.
6. Ability to work well under pressure and tight timeline.
7. Performance oriented and put in the effort to exceed expectations
8. Experience in managing a team

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

We are seeking a highly motivated and detailed-oriented individual to join us as Marketing and Training Intern.

You will be responsible for supporting daily activities of Marketing Department that includes:

• Assist in conceptualizing and executing of effective CRM campaigns for different tiers of customer base across concepts, to monitor and analyse the effectiveness.
• Assist in active lookout on competitors’ online & offline activities, trending news and ideas.
• Assist in creating social branding content on our channels, including but not limited to Instagram and Facebook.
• Track the performance of social media engagements to increase our followers and improve engagement rates.
• Coordinate with social media influencers and managing deliverables and timelines.

You will also be responsible for providing various tasks and support to Training Team's daily activities which includes:

• Assist in the coordination and scheduling of internal and external training
• Track and assign training e-learning modules
• Maintain and update accurate records of training activities, attendance and evaluations
• Provide logistical support for training sessions including room setup, equipment and material preparation
• Contribute to ongoing process improvements to streamline training administration and enhance efficiency

Other duties/projects as assigned by Managers

Requirements:

• Candidates with Marketing/Communication Studies background are welcome to apply
• Excellent attention to detail
• Positive working attitude with high initiative and self-motivation mindset
• Strong organizational and coordination skills
• Proficient in MS Office applications, especially Excel
• Tech savvy, interest in training tools and technology
• Able to commit 3-6 months of internship

Job Description & Requirements

We are seeking for a Power Supply Sales Manager to strengthen our sales team and accelerate our growth in the South East Asia Region.

The sales manager is tasked with expanding our business reach within South East Asia region. He/ She will investigate core, adjacent, and new markets in search of unmet needs and attractive opportunities and deploy a variety of strategies (organic and inorganic) to advance growth.

Key Responsibilities:

· Passionate about creating new business development opportunities.

· Identify opportunities and developing new customers.

· Commercial activity to promote LITEON products into the market.

· Being accountable for achieving annual performance goals and growth.

· Gathering and analyzing information on the market and competitors.

· Responsible for generating new revenue from a predefined sales territory and portfolio.

· Work closely with HQ team members and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.

· Ensuring efficient marketing activities and value proposition to customers.

· Liaise and maintaining good relationship with other business units and departments as required to conduct sales activities.

· Perform additional duties as required/assigned by manager.

Key Requirements:

· Bachelor’s degree in engineering, in the area of Electrical, Industrial & Manufacturing.

· Knowledgeable of analog and power design concepts and principles.

· Minimum 2-5 years of sales experience is required.

· Business Development: 3 years (Preferred).

· Excellent interpersonal and communications skills (oral, written, presentation).

· An ambitious and entrepreneurial mindset who is result-driven and broad-minded.

· Independent, Proactive, and highly motivated.

· Must be a team player with positive attitude, self-driven and multitasking.

· Process good business acumen.

Job Description & Requirements

We are seeking for a Power Supply Sales Manager to strengthen our sales team and accelerate our growth in the South East Asia Region.

The sales manager is tasked with expanding our business reach within South East Asia region. He/ She will investigate core, adjacent, and new markets in search of unmet needs and attractive opportunities and deploy a variety of strategies (organic and inorganic) to advance growth.

Key Responsibilities:

· Passionate about creating new business development opportunities.

· Identify opportunities and developing new customers.

· Commercial activity to promote LITEON products into the market.

· Being accountable for achieving annual performance goals and growth.

· Gathering and analyzing information on the market and competitors.

· Responsible for generating new revenue from a predefined sales territory and portfolio.

· Work closely with HQ team members and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.

· Ensuring efficient marketing activities and value proposition to customers.

· Liaise and maintaining good relationship with other business units and departments as required to conduct sales activities.

· Perform additional duties as required/assigned by manager.

Key Requirements:

· Bachelor’s degree in engineering, in the area of Electrical, Industrial & Manufacturing.

· Knowledgeable of analog and power design concepts and principles.

· Minimum 2-5 years of sales experience is required.

· Business Development: 3 years (Preferred).

· Excellent interpersonal and communications skills (oral, written, presentation).

· An ambitious and entrepreneurial mindset who is result-driven and broad-minded.

· Independent, Proactive, and highly motivated.

· Must be a team player with positive attitude, self-driven and multitasking.

· Process good business acumen.

Job purpose

This role is under the Sales department. To support the sales for administration & coordination matters.

Personal Attributes & Characteristics

· Self-driven and holds a positive learning attitude

· Meticulous and able to adapt to a fast-paced environment

· Ability to work independently with minimum supervision

· Good communication skills to liaise with people from all level

Duties and responsibilities

• Handle and support administrative requests and queries
• Picking up calls, replying to emails, and assisting walk-in customer with their enquires
• Assisting with sales meeting and sales data entry
• Provide all necessary data to senior management upon request and coordinate meetings between departments
• Support sales staff by completing and processing orders and keeping senior staff informed of any issues with delivery
• Assist sales to maintain sales software, updating of products, prices
• Assist sales and administration to follow up with enquiry and documentation status for HSA licensing
• Any other ad-hoc duties assigned

Qualifications, Skills, Experience

· Education – min O Level, Higher Secondary/Pre-U/'A' Level, Professional Certificate/NiTEC

· Experience – Entry Level, Fresh Graduate are welcome

· Language – English, Chinese (Proficient in speaking and writing in mandarin will be an advantage)

• Computing – Microsoft

Salary: Basic $3,500 - $4,500 + transport allowance (if drive) + VB

Time: Monday - Friday (8.30am to 5.30pm)

Location: Boon Lay Way

Responsibilities:

• Manage a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts.
• Identify potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers.
• Identify potential opportunities with existing and new customers and update customers on Service Valued Added Offering.
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships.
• Resolve customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepare and reviews contract terms and conditions.
• Present the proposal to the customer.

Requirements:

• Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience.
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Ability to read, analyse, and interpret engineering documents.
• Ability to respond effectively to the most sensitive inquiries or complaints, to read and to comprehend instructions, correspondence, and memos.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Driven to delight the customer with options/offerings to meet their needs.
• Willing to learn new options/offerings and upgrade their skillset to better serve customers.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

Responsibilities:

· Generate new ideas for brand promotion, drive leads and increase brand awareness

· Conduct market research to gather insights on target audience, industry trends and competition

· Support the planning and execution of events and trade-shows

· Help maintain and update company website, marketing collaterals and social media platforms

· Communicate with external vendors and partners to execute marketing initiatives

· Contribute to brainstorming and idea generation for new marketing initiatives

· Provide general administrative support & other ad-hoc duties as assigned by the sales & marketing department

Requirements:

· Diploma/ Bachelor's degree in marketing, business, communications or a related field

· Excellent written and verbal communication skill (English and Mandarin to communicate with mandarin speaking clients)

· Strong attention to details and meticulous

· Ability to work well in a team environment and collaborate with colleagues

· Strong analytical and problem-solving skills

· Highly organized and able to multitask effectively

· Proficient in Microsoft Office Suite, particularly Excel and PowerPoint

Proficient in Design Software, such as Canva, Photoshop

We're on the hunt for a passionate and motivated Wine On-Trade professional to become a part of our team. With exclusive distribution rights for an exquisite selection of wines from a prestigious wineries in our portfolio, your crucial role will involve introducing these exceptional wines to the Singapore On Trade market.

Responsibilities:

• Developing strategies for sales.

• Identifying potential clients and cultivating leads.

• Reaching out to prospective and current clients via phone, email, and face-to-face meetings.

• Addressing customer queries, concerns, and feedback.

• Creating and dispatching quotes and proposals.

• Overseeing the sales cycle using specialized software tools.

• Achieving daily, weekly, and monthly sales goals.

Requirements:

• Demonstrates a true passion for wine, along with a foundational knowledge of various grape varieties and wine-producing regions.

• Exhibits outstanding communication and interpersonal abilities.

• Shows confidence and persuasiveness in presentation skills.

• Is proactive, possesses a robust work ethic, and can efficiently manage time.

• Has a background in sales, preferably in the F&B sector (beneficial, but not a requirement).

• Proficiency in both English and Mandarin is highly advantageous.

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Job Responsibilities:

(To deal with 2B end user)

• To develop business opportunities, pipeline leading to sales closure and to achieve monthly sales target set
• To identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program
• To meet with prospects to understand their purchase requirements, decision making process criteria and ultimately supporting them to enhance their business through the various solutions offerings
• To provide value propositions, prepare quotations thus leading to the conclusion of sales
• Continuous engagement of existing customers

Job Requirements:

• Self-motivated and competitive
• Strong communication skills and able to engage with people at all levels
• Able to work independently and also a strong collaborative team player
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Roles & Responsibilities

• Coordinate Marketing activities.
• Liaise and follow up with customers
• Maintain up-to-date billing system & Customer detail.
• Generate accurate and send out invoices on time
• Investigate and resolve customer queries
• Daily administrative duties such as preparing reports
• Filing, sorting documents General ad hoc office job
• Communicate with customers via phone, email, mail or personally
• Perform any other ad-hoc duties as assigned.
• Post-sale admin duties

Requirements

• Minimum degree in business administration
• Strong sales skills at least 2 years’ experience and knowledge renewal maintenance contract.
• Strong communication skills both written and verbal
• Proficiency in Microsoft Word and Excel
• Good interpersonal skills
• Ability to work in team and call clients
• Pleasant, positive and willing to learn

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Roles & Responsibilities

We are seeking a highly motivated and experienced Sales Manager to join our dynamic and fast-paced team. This is a unique opportunity to join a team of professionals in a dynamic and growing organisation, where your contributions will be valued and rewarded.

About this Role: -

The Sales Manager is a key position in this fine wine company, and is in charge of business development within assigned accounts/territory. It includes promoting products for his/her customer portfolio and leading the offer preparation process, and business negotiations through to finalized sale. The position reports to the CEO of the company. This role requires strong business acumen, negotiation skills, and the ability to thrive in a competitive international business environment. The Sales Manager ensures well-executed sales strategies and key accounts’ continuity, effectively ensuring the viability of the business, and is an essential part of the team.

Overview: -

• Full-time, Permanent Position
• Work Days: Monday to Friday (5 days per week)
• Work Hours: 9:00 a.m. to 6:00 p.m.
• Work Location: Kallang (hot desk / flexi)
• Monthly Base Salary: $4000 - $4500
• Variable: personal commission

Your Responsibilities: -

• Develop the business, working closely with CEO to formulate planning and strategy to maximize sales and profit, with a good understanding of company positioning.
• Present regular reports for market forecast and analysis, ensuring profitability of the business.
• Maintain, improve and establish relationships with customers, initiating the processes of ordering, payment, delivery, and any service recovery if required
• Support participation in trade shows and industry events for branding and networking
• Develop new team members with guidance and product knowledge
• Occasionally, provide cover in the absence of colleagues

Requirements: -

• 2 to 3 years experience in fine wine sales or key account management, with knowledge of portfolio management.
• Independent with leadership attributes, with good communication and interpersonal skills

About Wine Portal

The Wine Portal Group is an end-to-end wine-sourcing and distribution platform that services all client segments across Asia, ranging from Private Clients & Experienced Collectors, On-Trade Customers & Industry Professionals, Mass Retail & Aspiring Wine Consumers and Media & Content.

Our mission is to create a holistic destination for people to discover, learn and enjoy wine. We strive to go beyond for the wine community through our various brands including:

1. Park90 – an award-winning wine lounge that has established itself amongst wine connoisseurs
2. Tenuta by Park90 - Inspired by Park90, our 2nd wine bar is located in the lobby lounge of Intercontinental Hotel with a focus in Italian wines
3. Grand Cru Wine Concierge – a premium wine retail shop that provides customized and exclusive offline and online wine buying experience
4. SG Wine Mart – an online-only marketplace for consumers to access value-for-money entry-level wines for everyday drinking
5. Restaurant Matera - An Italian fine dining concept by two-michelin star Chef Bjoern Alexander at the Fullerton Waterboat House

About the role

As part of our shift towards innovation and growth, Wine Portal is looking for someone with strong experience to undertake marketing projects to build prominent brand awareness. Part of the role is to increase sales through diverse marketing initiatives, which include strategy development, advertising, events, market research, and media planning.

1. Strategic Planning and Campaign Management

• Develop comprehensive marketing strategies to promote offerings from Wine Portal’s business entities
• Plan and execute marketing campaigns to increase brand visibility, engagement, and sales.
• Analyze market trends and consumer behavior to identify opportunities for growth.

2. Event Planning and Coordination

• Conceptualize, plan, and organize wine-related events tailored to the target audience for various business entities.
• Collaborate with business entities to ensure seamless execution of events.
• Evaluate event success and provide recommendations for future improvements.

3. A&P Budgeting

• Manage advertising and promotional budgets effectively to maximize ROI.
• Track and analyze spending to ensure alignment with strategic goals.
• Work together with the procurement teams for A&P budget and claims.

4. Team Leadership and Collaboration

• Collaborating closely with other departments such as sales, procurement and e-commerce to ensure alignment of trade marketing activities with overall business objectives.
• Lead a marketing and design team, providing guidance and support to achieve objectives within the business entities.
• Foster a collaborative work environment, encouraging creativity and innovation.
• Delegate tasks effectively, ensuring timely completion of projects.

5. E-commerce and Digital Marketing Expertise:

• Utilize knowledge of e-commerce platforms to optimize online sales channels.
• Implement digital marketing strategies across various platforms, including social media, email, and SEO.
• Plan and manage social media initiatives including content and calendar, including videos and blog posts with the team.
• Plan and executive effective CRM strategies using existing platforms like Mailchimp, Shopify etc to increase database, engage and retain customers.
• Monitor performance metrics and adjust strategies as needed to improve results.

6. Trade Marketing:

• Work closely with the trade team and trade partners to ensure optimal product positioning and merchandising in stores.
• Develop trade marketing collateral such as brochures, sales presentations, and product catalogs to support sales efforts and communicate key selling points to trade partners.
• Build relationships with internal and external stakeholders, including trade partners, suppliers, and industry associations.

Qualifications

• Min 5 years of experience in the F&B or wine industry, minimum 3 years managing a marketing team
• Preferably Bachelor degree holder or above, or equivalent.
• Proven working experience in marketing, particularly within the industry
• Experience in organising and hosting events
• Proficient in analysing market data
• Working knowledge of using e-commerce and CRM platforms such as Shopify and Mailchimp
• Preferably with WSET qualification, wine knowledge is a plus

Roles & Responsibilities

We are seeking a highly motivated and experienced Senior Sales Manager to join our dynamic and fast-paced team. This is a unique opportunity to join a team of professionals in a dynamic and growing organisation, where your contributions will be valued and rewarded.

About this Role: -

The Senior Sales Manager is a key position in this fine wine company, and is in charge of business development within assigned accounts/territory. It includes promoting products for his/her customer portfolio and leading the offer preparation process, and business negotiations through to finalized sale. The position reports to the CEO of the company. This role requires strong business acumen, negotiation skills, and the ability to thrive in a competitive international business environment. The Sales Manager ensures well-executed sales strategies and key accounts’ continuity, effectively ensuring the viability of the business, and is an essential part of the team.

Overview: -

• Full-time, Permanent Position
• Work Days: Monday to Friday (5 days per week)
• Work Hours: 9:00 a.m. to 6:00 p.m.
• Work Location: Kallang (hot desk / flexi)
• Monthly Base Salary: $5000 - $5500
• Variable: personal commission

Your Responsibilities: -

• Develop the business, working closely with CEO to formulate planning and strategy to maximize sales and profit, with a good understanding of company positioning.
• Present regular reports for market forecast and analysis, ensuring profitability of the business.
• Maintain, improve and establish relationships with customers, initiating the processes of ordering, payment, delivery, and any service recovery if required
• Support participation in trade shows and industry events for branding and networking
• Develop new team members with guidance and product knowledge
• Occasionally, provide cover in the absence of colleagues

Requirements: -

• 3 to 5 years experience in fine wine sales or key account management, with knowledge of portfolio management.
• Independent with leadership attributes, with good communication and interpersonal skills