Job Description:

• Achieving sales targets through promoting the Company’s Forwarding Business and acquisition of new potential customers to increase customer’s portfolio.
• Seek new customers. Building pipelines, segmentation, and accurate forecasting in line with Company’s services and strategy.
• Identifying New/ Existing business opportunities in Forwarding & 3PL, establish and build pipelines, segmentation & Key Account customers, develop new businesses and strengthen business relationship.
• New Business Development (Hunter 80%) and Current Account Sales Management (20%). Delivering volume and revenue targets for the Freight Forwarder sales channels while remaining focused on relationship building with customers for fostering profitable sales.
• Assess customer’s needs, matching these with Company’s services and provide solution to customer to acquire new business.
• Acting as main contact to communicate with customers, as well as liaising with both operation teams and overseas offices and ensuring that enquiries/ problems/ Issues are being appropriately dealt with professionalism.
• Working with overseas agents, sharing customer & market Information.
• Assist superiors to prepare monthly pipelines updates, target customers, achievement & review business operations & plans.
• Generate sales leads and opportunities.
• Participate in developing sales strategy and activities.
• Prepare weekly/ monthly/ update reports on pipelines, sales targets, budgeting achievement and review of new opportunities and business plan.
• Achieving and monitoring of customer’s KPIs & initiatives to ensure delivery of quality, reliable and scalable productivity to meet customer’s satisfactions.
• Delivering volume and revenue targets for the Forwarding sales channels while remaining
• focused on relationship building with customers as well as fostering profitable sales.
• To guide junior/ new Sales staff and provide on-the-job training and job shadowing to enable them to be successful in their roles.
• Carry out any ad-hoc tasks/ projects as and when assigned by the Company.

Job Requirements:

• Minimum 5 to 7 years customer-facing sales experience in freight forwarding.
• Solid experience in customer acquisition and account management in freight forwarding industry.
• Must possess strong selling, presentation, and analytical skills.
• Excellent personal presentation and strong written and verbal communication skills in English.
• Proficient in MS Office applications
• Self-motivated and driven to plan and execute sales generation.
• Excellent organization skills with ability to take initiative and prioritize work, while paying attention to detail.
• Able to work under pressure and solve problems independently.

The Sales Executive, New Products, is committed to creating new accounts with current bearings and new products. The primary objective is to achieve goals by developing and implementing plans to grow, manage customers, and capitalize on sales opportunities within the territory to achieve profitable revenue growth.

Duties and Responsibilities:

• Identify sales opportunities and develop new accounts
• Drive sales, monitor and track; and take necessary actions to ensure that goals are met
• Achieve monthly sales targets and objectives
• Prepare and submit quotations, proposals, and tenders
• Ensure customer orders are processed accordingly
• Enhance value-added selling approach
• Provide quality after-sales service to customers
• Ad-hoc duties related to sales excellence

The Successful Applicant:

• Preferably with an ITE or diploma in Mechanical Engineering, Business, or equivalent
• Minimum 3 years of working experience
• Experience in engineering, business, or a related field would be an added advantage.
• A team player who is meticulous and able to work independently
• Computer literacy (MS Office)
• Possess own transport
• Business travels may be required
• Salary commensurates with qualifications and experience

Candidates with more experience will be considered for a senior sales position.

We invite interested and qualified candidates to write in with their updated resumes (in MS Word Format) and their current and expected salary.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Manage and oversee daily accounting operations, including accounts payable and receivable, general ledger entries, and bank reconciliations.
• Prepare financial statements, reports, and budgets to support decision-making processes.
• Conduct regular audits of financial procedures to ensure compliance with regulations and company policies.
• Collaborate with internal teams to provide financial insights and support strategic planning.
• Assist in the development and implementation of financial systems and processes to enhance efficiency.
• Monitor and analyze financial data, identifying trends and recommending improvements.
• Ensure compliance to financial policies, procedures, budgets and internal controls.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• CPA (Certified Public Accountant) certification is preferred.
• Proven experience as an Accountant in a wholesale and distribution setting.
• Strong knowledge of accounting principles, financial regulations, and taxation.
• Proficient in using accounting software and Microsoft Excel.
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal abilities.
• Malaysians welcomed

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Vietnamese (to handle enquiry from Vietnamese speaking customer and document in Vietnamese language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description:

• Hunter and Farming Role to penetrate new customers, while maintaining close relationship with existing clients.
• Passionate about digitalization and technology (IoT, DX).
• Extensive network/contacts in the Utilities industry.
• Able to present ideas, information and analyze data to identify and define marketing strategies.
• Able to do sales presentation or proposal using PowerPoint slides. Microsoft words or excel in processing reports.
• Able to negotiate with client to make sustainable partnership.
• Able to achieve KPI given by Deputy General Manager to lead growth of Solutions and Services business.
• Work collaboratively with the managers and the team, able to work independently by making mid-term strategy.

Requirements:

• Sales with minimum 7 years of experience in Digitalization Business, preferably in the Engineering/Environmental/Sustainability Sector.
• Willing to travel overseas and to attend tasks assigned by the Deputy General manager.

The Assistant Marketing Manager is responsible for developing, implementing and executing strategic marketing plans for the company in order to attract potential customers and retain existing ones. The Assistant Marketing Manager is also responsible for working with executives to determine budgets and targets, and be able to manage the company’s vendors in relation to marketing. As market trends are constantly changing, the Assistant Marketing Manager must be continuously updated on current market conditions.

Key Responsibilities

· Conceptualize and execute 360 marketing and branding strategies to drive clientele growth.

· Work with management to develop engagement campaigns.

· Analyse market trends and preparing forecasts.

· Manage company’s marketing vendors.

· Manage and maintain freshness of all digital and social media platforms to drive brand awareness and engagement.

· Develop relevant content for marketing campaigns and promotional material e.g. advertising, SEM, SEO, articles, photos, videos.

· Build relationships with PR agencies, local media, influencers.

· Sales support with collaterals and communications.

· Any other ad-hoc responsibilities assigned.

Requirements

· Bachelor’s Degree or Diploma in Marketing, or related fields

· 3+ years of relevant experience

· Proficient in English (written and spoken) for effective copywriting

· Photoshop / video editing expertise

· High understanding of traditional and emerging marketing channels

· Well versed with multiple social media platforms and website management

· Strong presentation and analytical skills

· Results driven, creative, and energetic

· Knowledge in Google analytics, SEO and SEM

· Knowledge in the built-environment / building materials / interior design / architecture sector (preferred)

· Competency in Microsoft applications including Word, Excel, and Outlook

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Japanese (to handle enquiry from Japanese speaking customer and document in Japanese).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Bahasa Indonesia (to handle enquiry from Indonesian speaking customer and document in Bahasa Indonesia).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Korean (to handle enquiry from Korean speaking customer and document in Korean)

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Tagalog (to handle enquiry from Tagalog speaking customer and document in Tagalog language). You will be supporting Philippines market + AUNZ (Australia & New Zealand market).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description

The successful candidate will join the Priority Passenger Services (PPS) Department in SIA Loyalty Marketing Division. He/she will be part of a dynamic team that provides superior customer service to PPS Club members in Singapore.

Key Responsibilities

• Provide administration and operational support to the team
• Manage the PPS Club mailbox
• Generate reports from internal customer platforms to support daily servicing functions, as well as for data analysis and review
• Assist in hosting and registration duties at PPS Club events
• Ensure the dissemination of escalated correspondence for follow up action, and responding to PPS Club members’ general queries
• Provide logistical support such as arranging for delivery of gifts to members and preparing event deliverables, including upkeeping of records of corporate gift inventories
• Design and develop the content and HTML for eDMs sent out to members, and update event-related pages on the company’s website

Requirements

• Diploma in any discipline
• Knowledge and experience in HTML coding and eDM content creation an added advantage
• Digitally savvy with good proficiency in Microsoft Office suite of products, primarily Excel
• Highly motivated and meticulous
• Good team player who can also act as independent contributor
• Strong interpersonal and communication skills (verbal and written)
• Resourceful and adaptable

Assists Restaurant Manager in all food service operations including guest relations; staff supervision and development; follow-up on general cleanliness and maintenances of the restaurant and look after each and every aspect which influences the business of the restaurant.

• Assists in maintaining all equipment to its best function and cleanliness in the store

• People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling

• Assists back of house in food presentation, kitchen procedures and other food - and services - related areas

• Working to ensure standards of hygiene are maintained and that the restaurant is complying with relevant health and safety regulations

• Ensuring high standards of customer service are observed at all times

• Handling guest complaints and queries

• Any other ad-hoc duties assigned by the superior Job Requirements

• A minimum of 1 year experience in supervising or managing a restaurant

• Able to work in a fast paced environment

• Ability to work effectively with a diverse mix of staff and students

• Positive, enthusiastic and effective communication style with advanced personal communication skills

• Willingness to work hours appropriate to support the operations of the restaurant schedule and additional activities

work on Weekends

Job Description
- Analyzes and defines EDI requirements for both customers and business teams for needs and challenges to enable efficient exchange of information.

-Collaborates with EDI developers and internal teams to develop & test new or modified EDI requirements.

-Provide product and technical support to customers and internal team concerning EDI guidelines and capabilities.

-Responsible for testing , maintenance and troubleshooting on the EDI/B2B applications. Escalate technical queries that cannot be resolved directly to Manager and /or business teams.

-Contact trading partners and customers regarding issues with transactions placed.

Skills

· Multilingual

· Working hours (after the training) will be to cover US hours of operations (Noon EST to 8 PM EST)

· Minimum Education: High School Diploma.

· Excellent verbal and written communication skills.

· Good knowledge and understanding of MS Office.

· Basic understanding and working knowledge of EDI transaction formats and processes.

· Experience in a customer service role with the understanding of order management system.

· Ability to present oneself and the company in a professional manner. Work independently and as part of a team.

C&B

• Basic Salary + Monthly Allowances
• AWS, Excellent Compensation Benefits
• Permanent position with Long Service Award

Responsibilities:

Business Development (Sales):

• Actively seek new sales opportunities, identify potential projects, networking and promote the company to prospective customers via various channel including social media
• Responsible for managing sales across all accounts, regardless new or existing
• Perform presentation to clients and customers. Visit their company & sites regularly
• Keep track of monthly sales performance and achieve revenue targets
• Analyze sales data, market trends, sales growth and customers’ feedback for improvement
• Prepares monthly reports, input and insights to management for customers’ needs and the competitor activities

Leadership (Management):

• Lead a team of 4-5 members, providing guidance and support to ensure individual met KPI
• Oversee all order processing and ensure on-time delivery to clients & customers
• Able to provide problem-solving to fellow team members and lead them correctly
• Prepare & conduct monthly/ad-hoc sales meeting contents
• Attend monthly management meeting and provides updates & status of Sales performances
• Involved in company’s welfare activity such as company lunch, bonding events & celebration

Requirements:

• Minimum Diploma level with at least 5 years of related working experience
• Preferred applicant with Construction related field
• Highly driven, able to motivate follow team members
• Excellent communication and presentation abilities
• Willingness to travel as required for meetings and visiting
• Must be self-motivated, resourceful and possess a pleasant disposition
• Ability to maintain confidentiality and work independently
• Ability to develop and maintain excellent working relationships with all internal & external personnel
• Applicants must be willing to work in Changi North Crescent

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Job Description

· Handle sales activities/quotations for assigned account.

· Handle and grow existing customers / new development customers (Machining and contract Manufacturing) with strategic growth of 15% - 20%.

· Manage customer account status & credit control for assigned account.

· Achieve assigned sales target and consistently follow up for purchase order after quotation is submitted to customer.

· Work with cross functional departments for customer request /new RFQ as per SOP0038.

· Review order fulfilment as per SOP0039 and back-up support for sales co-ordinator in order fulfilment that enable smooth daily operations.

· Maintain & service customer satisfaction as per SOP0040.

· Review consolidation of pricing & forecasting and work with customers in fulfilling the forecast.

· Participate in weekly / bi-weekly / monthly sales call with customers with the aim to ensure business needs are on schedule and to arrest any potential / new issues by customers relating to sales and revenue.

· Understand and work with multi-level Bill of Materials.

· Collaborating with the design, production, supply chain, engineering or R & D departments of the company to determine how products and services could be made or modified to suit the needs of the customer.

· Selling on technologically and scientifically company core capabilities to covert to product sales.

· Maintain and ensure Sales and Marketing annual operating budget did not exceed per HOD prevailing directive.

· Managing close relationship with various departments taking deliveries as top priority.

· Any other ad-hoc duties assigned by the supervisor.

Requirements

· Minimum Diploma in Mechanical/Manufacturing Engineering or its equivalent

· Minimum 1 year of relevant working experience.

Skills

1. Technical and Technological Skills

· Knowledge in Navision system platform.

· Strong oral and written communication skills.

· Basic MS Office proficiency.

· Provide quality customer service that meets customer needs and expectations.

· Able to accomplish sales-related reports and presentations.

2. Personal Qualities (Soft Skills):

· Customer-focused and results-driven.

· Able to work independently or with the team.

· Good communication and interpersonal skills in building and maintaining both internal and external relationships.

· Open to explore and decipher new things for professional growth.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

Job Description

The successful candidate will be part of a dynamic team tasked with making KrisFlyer the loyalty programme of choice in Singapore and beyond. Apply for a role as Loyalty Marketing Associate (Communications), in the Loyalty Marketing Department of Marketing Planning Division, to help to increase awareness of the KrisFlyer brand, drive member acquisitions and improve member engagement through effective communications across all channels, globally.

Key responsibilities

- Coding, setting up, and troubleshooting eDMs to be sent via Adobe Campaign Management Tool

- Assisting with the management of KrisFlyer-related pages on SingaporeAir.com and KrisFlyerExperiences.com

- Coordinating marketing and budget tracking administrative activities

- Providing manpower and administrative assistance for on-ground event activities

- Designing and editing artworks with Adobe Photoshop

- Designing and layout of inhouse newsletter

Requirements

- Diploma in any discipline.

- Knowledge and well-versed in HTML coding and eDM content creation.

- Digitally savvy with good proficiency in Microsoft Office suite of products, primarily Excel.

- Meticulous with an eye for detail and possess good communication skills.

- A responsible and supportive/proactive team player with a high standard of excellence.

- Able to work independently as well as be able to multi-task.

This is a 6-months contract tenure with the possiblility of extension.

Non-experienced candidates are welcome to apply!

Responsibilities:

• Manage large scale portfolios, leading them to closure through monitoring of pipeline of large opportunities, working closely within the sales team, partners and end-customers
• Identify key Partners that can drive sales of Solution Area, ensure readiness and focus of the respective Partners, identify capability and capacity gaps and mobilize internal/external resources to bridge the gaps, drive territory plans with respective Partners.
• Develop strategy for identifying, driving & closing Solution Area opportunities for your assigned territory through Partners
• Coordinate pre-sales and sales efforts for the Solution Area with internal (Account Executive, Inside Sales, Cloud Specialist, Territory Channel Manager etc.) and external resources (Partner Sales & Technical teams).
• Build sales discipline and accountability through weekly pipeline reviews through Partners and ensure alignment with internal stakeholders.
• Provide support and coaching to drive excellence in Partner pipeline management, sales forecast and deal close plans for the respective Solution Area.
• Share the stories that sit behind world-class examples of partners who have built disruptive and market leading new practices based on specific Solutions Areas

Requirements:

• Have a Bachelor's Degree in one of the following specializations: Info Systems, Computer Science, Cyber Security.
• Prior experience or internship experience in a sales capacity will be an added advnatage.

Core Responsibilities

• Follow up on behalf of MD for new customers enquiries & follow through on order confirmation
• Communicating with customers, making outbound calls to potential customers, and following up on leads as provided by MD
• Handle potential customers' enquiries and gather feedbacks/comments on product samples and direct to relevant departments
• Generate sales report & quotations
• Co-ordinate and handle admin for specific export shipments
• Any other ad-hoc task as assigned by the MD

Profile:

• Be proficient in both spoken and written English, can speak Mandarin & Bahasa
• High EQ & Customer orientated
• Diligent, good perseverance and follow-up skills
• Highly motivated & energetic
• Ability to manage multiple tasks/ projects simultaneously
• Have strong interpersonal, communications, negotiation skills
• Trustworthy, maintain confidentiality and handle sensitive information with utmost discretion and professionalism.

Other info

• Minimum poly diploma, Food Science or related
• Previous experience in a similar role would be preferred
• Salary: SGD 3,000 to SGD 3,500 depending on experience & suitability
• Daily lunch catered and paid by company
• Company bus from Tampines East MRT to company provided in the morning to work
• Office location in East, prefer candidates living in the East (Pasir Ris/ Loyang/Changi)
• Working hours: Mon to Fri (9am to 6.15pm) and once a month Sat (9am to 12pm)

Location: Pasir Panjang Singapore

Assignment Duration: Contract Role

Desired Start Date: April 2024

End Dae : March 2025

Salary Range: S$8,500 to S$12,500 (depending on experience)

Responsibilities:

• Drive mid-size or large-scale projects from start to finish as a key individual contributor, ensuring successful execution of marketing campaigns, projects, and programs.
• Driving the full lifecycle of campaigns and projects from budget reconciliation to social media promotion. You play a critical role in building client brand recognition by developing strategic project plans or marketing strategy for the larger product.
• Work directly with vendors and internal stakeholders to ensure successful campaigns and sponsorships from start to finish.
• Demonstrate leadership and subject-matter expertise in the broader marketing organization and within a specific team.
• As you guide the integration of multiple adjacent projects, you ensure all stakeholders, agencies, and project managers are working together to deliver high-quality projects with maximized return on investment (ROI).

Responsibilities:

• Market research and analysis: Conduct market research to understand industry potential, competitors and market trends.
• Collect customer needs and feedback, analyze market pain points and opportunities.
• Develop new customers, establish contact with potential customers through channels such as phone, email, and face to face meetings, and understand their needs.
• Plan and organize sales activities, including industry exhibitions, business negotiations, etc: Participate in marketing activities and advertising to enhance the company’s brand awareness and image,
• Searching for potential partners, conducting cooperation negotiations and negotiation with them. Signing cooperation agreements and establish long term stable cooperation agreements and establish long term stable cooperative relationships.
• Regularly write market reports, summarizing market trends and competitors’ situations.
• Work closely with team members to jointly develop and execute market expansion plans
• Any other ad-hoc duties as assign

Requirement

• Bachelor Degree in marketing, logistics management and related fields
• Have strong market insight and business negotiation skills, adept at discovering and seizing business opportunities
• Having good communication skills and teamwork
• Proficient in using office software and market analysis tools, such as Microsoft office, CRM systems
• Having good learning ability and self motivation. Able to continuously learn and adapt to market changes.

Focus:

• Sales Target Achievement and Scientific Promotion of Ethical Products
• Customer Relationship Management
• Analysing sales trends and tracking of accounts
• Product knowledge
• Reporting & Feedback of market news
• Compliance to ISO procedures and Code of Conduct

Duties and responsibilities:

1. Call Coverage

• Regular visits to the targeted doctors in assigned territories
• Pre-call planning and implementation to ensure coverage and frequency KPIs are met
• Maintain an average call rate of 8 to 10 per day
• Prepare call plan quarterly by month, with update on a weekly/monthly basis for approval by superior
• Ensure preparation is made for the planned calls before starting field work for the day
• Timely submission of daily call report
• Update route plan daily if there are any changes
• Update Master Customer List on a regular basis to the management

2. Sales & Promotion

a. Regular review of customer list

• Review and plan medical calls to targeted doctors for specific product messages to ensure increased adoption of the promoted product
• To increase the width and depth of the accounts through – existing, new and lapsed doors

b. Stock Check & Follow ups

• Check stock balance and take/recommend order promptly & adequately
• Check expiry of stocks and remind customers to use them before expiry
• Arrange for returns of the expired returnable/exchangeable stocks if necessary

c. Detailing and Medical Calls

• Detail & promote your assigned products to your assigned doctors and other assigned HCPs such as nurses and pharmacists
• Ensure features and benefits of the assigned products are known to customers
• Apply Sales ACEs effectively
• Constantly remind and improve the HCPs’ adoption of your assigned products through more new patients prescription at the right dose and duration of therapy.
• Negotiate, close and document the sales

d. Building Partnership

• Building partnership with HCPs through better service such as responsiveness and service oriented.
• Promptly follow up on HCPs requests for product information
• Maintain close followup on stock replenishments, returns and other product matters in order to build better business rapport with HCPs
• Propose potential sales expansion solutions to HCPs when the patients prescribed increased and to help them for private sector.

e. Market Intelligence

• Collate doctors’ feedback on your assigned products
• To check on competitors’ activities or potential threats and feedback immediately
• To seek potential sales growth opportunities and propose

f. Complete the Sales Process

• Place orders via ordering system
• Follow-up on sales orders to ensure that the orders have been processed and delivered on time.
• Follow-up on any outstanding issues feedback by customers and seek assistance from superior where necessary.

3. Sales Target Achievement

• Monthly sales forecast after closing on the sales target to be submitted and evaluated with the sales manager on an action plan to achieve the target.
• To track sales performance on a regular basis and be proactive in achieving the target early.
• To achieve sales target on a monthly, quarterly and yearly basis.

4. Sales Analysis and Forecasting

• To analyse sales data to ensure continual improvement in targeting and planning
• To track and update sales data to evaluate achievements

5. Others

• To continuously improve product knowledge by attending Product Training organised by the company and/or principals.
• Review, plan and discuss with Sales management on yearly target.
• To comply with ISO procedures and Code of Conduct
• Assist in conducting market survey when required.
• To support all divisional activities.
• Any other duties assigned.

Requirements:

• Minimum Diploma in Bioscience, Sales & Marketing, or related discipline
• Relevant industry experience in pharmaceutical, healthcare or medical field preferred
• Conversant with MS Office
• Good communication and interpersonal skills