• Supervising and delegating tasks to the sales team members.
• Meeting the sales targets and sales goals efficiently.
• Building relationships with the old and existing customers.
• Attending meetings and daily standups.
• Monitoring the performance of the sales staff.
• Ensuring the store is well stocked and restocking them as and when required.
• Making sure the store is clean and tidy all the time.
• Providing training sessions to the new team members.
• Maintaining a positive working environment for the employees.
• Assisting Sales Manager in planning effective sales strategies.
• Addressing customer's issues in a timely manner.
• Performing administrative tasks of transactions such as recording and filing details.
• Assisting the HR department in hiring new employees.
• Adhering to the work policies, ethics, and regulations of a firm.

Who We Are

Dr Ora is a multi-award-winning beauty brand from Singapore that delivers 100% natural, clinically-proven beauty supplements which are free from preservatives and artificial flavours.

As a strong believer that healthy skin comes from within, Dr Ora is committed to creating the efficacious formulation that delivers results without fillers or excipients. Started with a mission to be 100% transparent and mindful of the ingredients sourced, every ingredient selected is of the highest quality.

Responsibilities include being a:

Brand Guardian

• Live & breathe brands – essence, tone of voice, messaging, aesthetic
• Quantity ideator, a creative spark
• Thorough, insightful competitor/best-in-class research
• Lead the creation of visually stunning and impactful marketing materials
• Run 360 marketing campaigns, brand, tactical, social, digital and press

Marketer

• Develop and execute comprehensive marketing strategies
• Oversee all aspects of digital marketing, including website, social media, email marketing, and influencer collaborations.
• Craft compelling brand narratives and storytelling across all marketing channels that is consistent with the brand.

Project Manager

• Administrative support i.e. Make things happen
• Put together memos, EOs, track effectiveness
• Managing project timelines and marketing budgets
• Building and maintaining strong relationships with stakeholders, partners and distributors

We are looking for someone who has:

• At least 4 years relevant work experience in marketing, creative, advertising, or consulting
• Proven track record of success in developing and executing successful marketing campaigns
• Ability to multi-task and to work in a fast-paced environment
• Resilience, self-motivated, detailed and results-oriented
• Excellent creative storytelling and copywriting skills.
• Data-driven approach with strong analytical skills.
• Excellent communication, interpersonal, and presentation skills.

Company perks

• Annual Discretionary Bonus
• Staff Discount
• Travel opportunities for shoots and tradeshow
• Additional bonus (based on performance)
• Work from home days
• Flexible working hours

How to apply:

Please include a portfolio of your best campaign works

Send your application to: [email protected]

Job Scope (Responsibilities):

• Answering phone calls, replying emails, answering customer queries, providing information, taking and processing orders
• Liaise with clients directly if there’s delivery or stock issues
• Communicate with logistics for delivery arrangement
• Prepare packing list for warehouse
• Arrange to bring down pallet and update of pallet record
• Matching signed delivery order invoice with tax invoice
• Daily sales report submission
• Mailing invoices to clients
• Filing of invoices
• Preparing of sticker labelling

Requirements:

• At least 1 year experience
• Positive and willing to learn
• Good interpersonal, communication & administrative skills
• Meticulous and attentive to details
• PC literate
• A great team player

We are looking for a pick & packer. You will be in the warehouse and prepares items for shipment. You are responsible for locating, picking, inspecting, packing, labelling and shipping the products that customers order. You may also assist with updating inventory and stocking shelves.

Job Description:

• Picking goods to match customer orders
• Packing customer orders goods tidily
• Organising and separating picked items
• Sealing and labelling packed orders
• Following safety standards
• Reporting any problems or issues to supervisors

Requirements:

• Basic math and computer skills
• Physical fit with stamina and attention to detail
• Bonus if previous warehouse experience

Responsibilities

• Develop and maintain strong relationships with customers, understanding their needs and ensuring their satisfaction with our products and services.
• Collect and analyze customer feedback to identify areas for improvement in products and services.
• Collaborate with the sales team to identify additional sales opportunities through service excellence.
• Capable of handling repetitive duties efficiently; possesses excellent communication and organizational abilities, meticulous attention to detail, and a collaborative, upbeat approach to work

Requirements

• At least Diploma or Degree preferably in Mechanical / Controls
• Ideally with 1 - 2 years of Build Environment Industry
• Able to work independently in a challenging and demanding environment
• Communicate effectively, Customer orientation, Flexibility and self learning
• Good Negotiation skills, Professional attitude, Teamwork
• Energetic, sales-driven and good interpersonal skills
• Proficient in MS Office; Excel and Powerpoint
• Good to have; Knowledge of ACMV/BMS in Building Sector
• Good to have but not a must; Possession of a class 3 driving license with own vehicle
• Candidate without experience are welcomed to apply

We regret that only shortlisted candidate(s) will be contacted.

JOB RESPONSIBILITIES

• Manage, design, develop, coordinate all sales training programs
• Provide sales administrative support

JOB REQUIREMENTS

• Preferably educated at Diploma Level
• Some experience in Sales is advantageous
• Minimum 2 years experience in coordinating training programs
• MS Office proficiency
• Tech Savvy
• Advanced organizational skills with the ability to handle multiple assignments

** 5 day week

**Near MRT

**Yearly Salary Increment

** Group Hospitalisation Insurance Coverage

** Yearly Festive Hamper

In this role, you will likely be exposed to lots of different administrative aspects of sales. It can also be a great way to grow into other related aspects of sales such as sales operations and sales enablement.

Responsibilities

· Work closely with business unit functions including Projects, Engineering, Business Development and Safety teams to develop and execute marketing and communication materials

· Manage and be responsible for the end-to-end execution of campaigns, including creative development, and analysing and reporting on performance of marketing initiatives to stakeholders

· Develop collaterals and assets including videos, presentation decks, email campaigns, advertisements across a full spectrum of channels for marketing purposes

· Develop content for website, social media, industry conferences, exhibitions, editorials and business media

· Lead and manage events such as launches, engagement events, talks, seminars, for different audiences including but not limited to suppliers, customers, external stakeholders and internal stakeholders

· Work with and maintain relationships with external agencies to execute events and productions

· Ensure brand messaging and design consistency is in adherence to company’s guidelines across all communication channels

· Manage allocated marketing budgets and expenditures

Requirements:

· Minimum 5 years of experience in marketing, marketing communications, or digital marketing

· Strong track record of planning, coordinating and executing integrated marketing campaigns and events

· Proven track record of being able to have marketing and communications

· Proficient in using Design Software Adobe Photoshop or Illustrator to create or edit artworks and graphics

· Experience managing customer surveys, tradeshows and events

· Able to work closely with internal stakeholders including senior management

· Ability to navigate a dynamic work culture

Other Information:

· Location: Benoi Road (Island-wide transport provided)

· 5 days work week

· Working Hours: 7.25am-5pm

Job Description

• Liaise with colleagues from MB & HRS team to penetrate key markets.
• Seek new approach for the overall sale and current account retention.
• Develop a comprehensive sales and distribution strategy to maximise sales opportunities.
• Develop sales and distribution policies that reflect the organization's goals.
• Direct the Sales team in generating proposals that define a clear path to client satisfaction and revenue growth.
• Establish internal guidelines for personal data protection based on applicable legislations, to manage customer data.
• Foster relationships with new partners to achieve target revenue.
• Influence senior stakeholders within customers' organisations and premier buyers in the industry.
• Investigate factors impacting sales performance.
• Monitor changes in the industry and leverage them for business opportunities.
• Outline objectives in key target areas such as sales volume, market share, distribution channels and profit margins to guide promotions and sponsorships.
• Participate in forums to keep abreast of new changes in the industry and practices.
• Promote positive relationships with major customers to understand their needs.
• Provide advice when preparing bid documents and integrated proposals for key accounts.
• Provide input on sales incentive structure and key performance indicators to help monitor targets.
• Provide data input based on customer and industry feedback.
• Recommend changes in pricing structures in product lines or products.
• Review sales performance by analyzing performance reports.

• Respond to customers’ claims in a timely and professional manner
• Collaborate with internal teams to ensure smooth service delivery and customer satisfaction
• Develop and maintain strong relationship with customers
• Negotiate with suppliers to optimize terms and ensure timely delivery, cost efficiency, and service quality
• Manage claim list and report to management regularly
• Liaise with ship agent for smooth ship attendance.

Requirements:

• Diploma or Degree in marine engineering or related field.
• Experience in handling marine spare parts.
• Occasionally business trips required.
• Proficiency in written and spoken English & computer skills in MS Office
• Good understanding of supply chain Incoterms.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Description

• Marine Engineering
• Basic $2500 - $3500
• Mon-Fri (9.00am-5.30pm)
• Walking distance from Tuas west road mrt

Responsibilities

• To perform all kinds of general admin duties such as data entry, preparing weekly and monthly reports
• To handle PO, DO, Contract and quotation
• To attend to customers via phone and email
• To respond to complaints from customers and give after-sales support when required

Requirements:

• Min Diploma/Degree with 1 year relevant working experience.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

• Responsible for Group Sales Target by Management
• Responsible for Group Sales Profit
• Explore new Product Development
• Establish Company Customer Base
• Monitor Company Sales Representative AR
• Reporting to the Senior Manager, you will get to build and execute business plans in the Key Off Trade Accounts - Modern trade in frozen food & traditional channels in Singapore
• Liaising and developing relationship with new customers.
• Attending to customer’s request and provide prompt account servicing
• Ensure the availability of stock for sales and demonstrations
• Collaborate with team to achieve better results
• Drive Sales Growth & Hardworking

Requirements:

• Candidate with Degree/ Diploma and above most welcome
• Preferably F&B sales experience in wet market or other equivalent area
• Out-going personality
• Has driving licence and own car(preferred)
• Own vehicle, allowance will be given
• Result oriented,sales driven
• Minimum 2 years experience
• Singaporean, SPR, SP holder is welcome to apply

5.5 days work

8:00am-17:00pm (Mondays to Fridays)

8:00am-12:00pm (Saturdays)

• Explore new product development
• Establish company customer base
• Monitor company sales representative AR
• Reporting to the Manager, you will get to build and execute business plans in the Key Off Trade Accounts - Modern trade in frozen food & traditional channels in Singapore
• Liaising and developing relationship with new customers.
• Attending to customer’s request and provide prompt account servicing
• Ensure the availability of stock for sales and demonstrations
• Collaborate with team to achieve better results
• Drive sales growth & hardworking

Requirements:

• Candidate with diploma and above most welcome
• Out-going personality
• Result oriented, sales driven
• Minimum 1 years’ experience
• Singaporean, SPR, SP holder is welcome to apply

5.5 days work

8:00am-17:30pm (Mondays to Fridays)

8:00am-12:30pm (Saturdays)

Job Responsibilities

• Handling sales administration support including preparing quotes to customers in timely manner
• Manage sales orders entries, issuing, invoicing to customers and processing shipments
• Execute local delivery/shipping documents to Store department for picking and packing of goods
• Able to work independently with minimum supervision

Job Requirement

• Educational qualifications in GCE O level or Diploma
• Minimum 1 - 2 years relevant working experience in similar capacity
• Proficient in MS Office
• Ability to communicate with Mandarin speaking clients
• Able to start work immediately or short notice period
• Indoor backend support position
• 5 day work week (Mondays to Fridays)
• Company transport provided.
• Working location in Pioneer.

Job Description:

1. Provide spare parts sales support to sales team.

2. Ensure all purchase orders received are checked for correctness in a prompt manner.

3. Ensure purchase order acknowledgement to customers has been issued.

4. Liaise with factory and suppliers on quotations, stocks availability and delivery lead time.

5. Liaise with factory and suppliers to provide costings to sales team.

6. Monitoring and expediting of spare parts purchases shipment to ensure delivery dates are met.

7. Ensure all orders are promptly shipped in accordance with committed delivery dates.

8. Monitor and alert sales team or respond to customers if any orders cannot be fulfilled on time.

9. Prepare and issue delivery orders, invoices, and documents for outgoing shipment.

10. Liaise with supply chain to expedite on spare parts packing and shipping arrangement.

11. Review spare parts inventory and plan stock replenishment.

12. Prepare sales order report.

13. Perform any other ad hoc duties as assigned.

Requirements:

Possess at least with GCE ‘O’ Level or Diploma in any field of study.

Proficient in Microsoft Office.

Independent and take initiatives with positive work attitude and good team player.

Microsoft AX Dynamics will be an added advantage.

• Marine Electrical Supplier
• Basic $3000 - $3500
• *Commission + Bonus
• 5 days (8.30am – 6.00pm)
• Location: Penjuru Lane
• Transport provided from Jurong East, CCK, Serangoon, Bishan

Responsibilities

• Contribute to the team revenue in all aspects of the sales process, including lead generation, customer inquiries, order processing, and post-sales support.
• Maintain strong relationships with existing and potential customers.
• Create sales proposals and quotations, ensuring accuracy, and timely delivery to customers.
• Market Research: Conduct research on market trends, competitors, and customer needs.
• Trade Shows and Events: Assist in the planning, coordination, and execution of trade shows, industry events.
• Administrative Tasks: Maintaining sales records, preparing sales documentation, managing calendars, and coordinating meetings and appointments.

Requirements

• Min Diploma in relevant fields.
• With Electrical Engineering knowledge or with Marine Industry background will be advantageuous.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

1. Developing and implementing sales strategies to increase Bentz Jaz export sales revenue.

2. Participating trade show exhibition such as Pestworld, APMA, etc.

3. Direct reporting to Executive Director to assist implementation and execution of sales plan.

4. Identifying and targeting new markets and opportunities for export expansion.

5. Building and maintaining relationships with existing and potential clients to drive sales growth.

6. Negotiating contracts and terms of agreements with clients and partners.

7. Monitoring market trends and competitor activities to stay ahead in the market.

8. Coordinating with internal teams such as logistics, finance, and R&D technical department to ensure smooth export processes.

9. Providing excellent customer service and resolving any issues or concerns related to exports.

10. Developing pricing strategies and promotional activities to boost sales.

11. Preparing sales reports and forecasts to track performance and identify areas for improvement.

12. Ensuring compliance with export regulations and documentation requirements

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

COMPANY DESCRIPTION

Established in 1948, YHI was listed on the Mainboard of the Singapore Exchange Securities Trading Limited (SGX-ST) on 3rd July 2003. YHI Group is a recognized distributor of high quality automotive and industrial products, and a familiar and trusted name in alloy wheels manufacturing as an Original Design Manufacturer (ODM).

Today, YHI's wide international presence can be seen in over 100 countries operating through its 32 subsidiaries and two associated companies located in Asia Pacific, North America and Europe. YHI distributes a diverse range of premium automotive products, which include tyres, alloy wheels, energy solutions, buggy & utilities vehicles and other industrial products to more than 5,000 customers globally. YHI currently has three alloy wheels manufacturing plants located in Suzhou in China, Taoyuan in Taiwan and Malacca in Malaysia.

In order to strengthen YHI distribution network, the Group will continuously sharpen its sales focus, as well as embark on strategic plans to promote and develop its portfolio of premium and proprietary brands in the global market where "The World is Our Market".

In line with YHI expansion plans, it is now seeking for individuals who share its core values and ethics and willing to grow together. Similarly, candidates will be promised a warm & caring environment and a platform to grow professionally.

RESPONSIBILITIES

Job Highlights & Staff Benefits

• Subsidiary of a Company listed on SGX-ST with stable revenue stream and growth potentials
• Work-life balance
• Annual performance bonus
• Annual increment based on yearly performance
• Team bonding activities and birthday vouchers
• Leave, Medical and Dental benefits

The Job

The successful candidate will report to the Head of the Department and be responsible for the sales of a range of automotive products such as tyres, lubricant oil and batteries for the Singapore market as well as performing other marketing-related activities.

Main Duties & Responsibilities:

• To secure sales for new accounts of car and motorcycle workshops
• To promote automotive tyres, lubricant oil and battery products
• To plan and execute marketing programmes (including roadshows and trade fairs) as required
• To assist in order planning and liaising with suppliers
• To visit workshops to continually prospect and qualify new customers

• At least 2 years of experience in automotive sales or FMCG. Those with experience in lubricant oil or automotive tyres are highly preferred
• Must possess a Class 3 driving licence
• A company van will be provided for the candidate without own vehicle or Transport allowance will be given if the candidate possesses own vehicle
• Must possess good negotiation skills with customers and results-oriented attributes

• Office location: 2 Pandan Road S(609254)
• Working hours: 8.30am to 6.09pm (Mon Fri)
• Sales commission, mobile reimbursement and transport allowance are provided

Job Responsibilities:

• Able to attend onshore and offshore site for heathy checking for HVAC system and equipment, analysis site requirement, and propose solution to clients.
• Work with internal technical person and prepare quotations as per site survey report.
• Maintain good relationship with clients and make sales calls and develop new customers by employing strategies to increase sales revenue in the industries of oil and gas.
• Develop and establish connections with local contractors and suppliers.
• Prepare sales report for oil & gas sectors to Head of Division.
• Any additional duties that are delegated by management.

Requirements:

· At least Degree/ Diploma in Engineering.

· At least 5 years working experience in dealing with HVAC product for Marine, Offshore or Oil & Gas Industry.

· Proficient in MS Office Word, Excel.

· Chinese Malaysian is prepared.

· Willing to start work immediately.

· Bilingual with good English communication skills

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support in the sales team.

Responsibilities:

• Answer phone calls and inquiries
• Prepare quotations and sales orders to customers and sales representatives on timely manner
• Interact with customers to ensure thorough sales and quotation follow-up
• Inform customers of any unforeseen delays or problems
• Demonstrate expertise and accountability in managing Key Accounts.
• Liaise with operations team to ensure timely deliveries to customers
• Identify areas of improvements on work processes regularly
• Ad hoc duties as assigned by Team Lead/Directors

Requirements:

• Minimum NITEC or Diploma in any discipline
• At least 2 years of relevant experience in related field
• Bilingual in English and Mandarin.
• Problem-solver and possess positive attitude
• Ability to work independently and also team oriented.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

• Ensure that a proper level of stock is maintained and that the merchandise is displayed appropriately in store.
• Solve problems at the store level to maintain the standards established in the initial sales agreement.
• Execute and oversee special promotional campaigns created to boost sales volume.
• Monitor sales volume, inspect inventory levels, and maintaining in-store promotional materials.
• Work and communicate with buyers, stores, and promoters.
• Optimize sales volume and profitability by identifying profitable lines and bestsellers.
• Increase products facing in store.
• Make recommendations of company products to the store.

Requirements:

• Minimum secondary education.
• Retail or merchandising experience at the store level is preferred.
• Prior experience with maintaining customer relationships or client accounts is a plus.
• Strong interpersonal and communications skills.
• Committed to providing outstanding customer service.

Join Ecolab’s sales team as a Territory Manager in Training This outside sales opportunity is within our industry leading Institutional division, which offers comprehensive chemical products and solutions to meet the needs of customers across the foodservice and hospitality industries. After completing an initial training program, you will be assigned to an established territory of customers including restaurants, hotels, schools, long-term care facilities, and more. You will serve as the face of Ecolab, providing recommendations on advanced cleaning and sanitation processes and programs that drive a positive guest experience and create cleaner, safer, and healthier environments.

Responsibilities

• Grow sales within an existing territory of food service and hospitality accounts by providing customers with training, regular and emergency service and sales demonstrations
• Cold-call and prospect to secure new accounts, as you build Ecolab’s brand in your market
• Learn customers’ ware washing systems and devise unique solutions as their expert on advanced cleaning and sanitation processes and programs
• Apply your mechanical aptitude to install, repair and perform maintenance on ware washing, laundry and dispensing equipment and systems; leveraging this service to strengthen the customer relationship
• Demonstrate safe equipment use, ensuring that your customers’ facilities are fully operational, and teams are properly trained

Requirements:

• Bachelor’s Degree with at least 1 year of outside sales experience
• Willing to be on call during off hours and during weekend coverage
• Must have a valid class 3 driver's license and acceptable Motor Vehicle Record
• Previous business to business commercial sales experience
• Industry related experience in food service, laundry, housekeeping, hospitality and/or pool and spa
• Mechanical problem-solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience)

Job Overview:

We are seeking a driven Digital Marketing and Ecommerce Executive to join our team. The successful candidate will have a strong understanding of data analytics and ROI-driven marketing strategies. The ideal candidate will also have a background in SEO/SEM and proficiency in Adobe Photoshop/Illustrator/InDesign/Canva. Good people skills are essential, as well as the ability to work collaboratively in a team environment while also being able to problem solve independently. Preference will be given to candidates with experience in Shopify, online marketplaces such as Lazada, Shopee, and Zalora, and Tiktok Shop. The candidate should also have a strong interest in the latest social media trends and happenings.

Key Responsibilities:

• Collaborate with the team to develop and implement digital marketing and ecommerce strategies that drive sales and revenue growth.
• Conduct data analysis and reporting to measure the effectiveness of campaigns and optimize ROI.
• Optimize website content and user experience to improve search engine rankings and increase website traffic.
• Develop and execute SEO/SEM strategies to improve website visibility and drive traffic.
• Create visually appealing marketing materials using Adobe Photoshop, Illustrator, InDesign, and Canva.
• Manage and optimize online marketplaces such as Lazada, Shopee, and Zalora to drive sales.
• Stay up-to-date with the latest social media trends and developments to ensure our social media presence is optimized.
• Communicate with stakeholders and team members to ensure all campaigns and projects are executed smoothly and on time.

Requirements:

• At least 2 years of experience in digital marketing and ecommerce, with a strong understanding of data analytics and ROI-driven strategies.
• Proven track record in SEO/SEM and proficiency in Adobe Photoshop, Illustrator, InDesign, and Canva.
• Excellent communication and people skills, with the ability to work collaboratively in a team environment.
• Strong problem-solving skills and the ability to work independently.
• Preference for those with experience in online marketplaces such as Lazada, Shopee, Zalora, and Tiktok Shop.
• Strong interest in the latest social media trends and happenings.

Working Environment:

• The successful candidate will work in a team of 2-4 people.
• The working hours are from 9am to 6pm.
• As the team is small, work-in-office arrangements are preferred.
• The candidate will be in charge of the platforms that best suit them.

We offer a competitive salary with a positive and inclusive work environment, and the opportunity to work on exciting projects with a talented and dedicated team. If you are a results-oriented and driven digital marketing and ecommerce professional with a passion for staying up-to-date with the latest social media trends and happenings, we would love to hear from you.

Responsibilities:

· Responsible for growing existing and new overseas markets

· Work closely with regional parties involved in promoting Mechanical Products

· Cultivate and enhance long term relationship with new and existing customers

· Provide customers with technical advice and solutions for related applications

· Required to travel to Regional countries on regular basis.

Requirements:

· Preferably with Nitec in Mechanical Engineering or related discipline

· At least 1-2 years of experience in sales field is preferred

· Able to work independently as well as in a team

· Site experience in heavy industries preferred

· Good communication and interpersonal skill

· Customer service oriented and have a great sense of urgency