This position is responsible for the prospecting and acquiring new accounts, managing accounts of existing clients, addressing customer's requests, complaints and needs as well as foster a long-term relationship with the customer by demonstrating high service standards. Premplas is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Serve as the main point of contact for all customer account-related matters.

2. Build and maintain positive and long-lasting client relationships. 3. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients.

4. Act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied.

5. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends.

6. Actively source for new prospects and convert them to leads to generate new accounts for the company.

Requirements

1. Full knowledge of company products and services, competitive landscape as well as market and industry trends .

2. Good knowledge of client account management and the ability to build long-lasting relationships with clients.

3. Excellent listening, communication, and presenting skills. Ability to articulate well on products and services.

Sales Engineer / Manager (Min. 2 years Experience)

Responsibilities:

• Abilities to read & interpret mechanical drawing is a must.

• Good Communication & interpersonal skills.

• Identify develop new business opportunities.

• Respond to customers, enquiries, quotation, follow up, provide technical solution to client on co's products & services.

• Expand existing business opportunities.

• Achieve corporate sale targets.

• Work with operation team in providing total customer service.

Requirement:

• Experience in Precision Manufacturing environments.

• Possess valid Class 3 driving license (Preferably with own vehicle).

• Only Singaporean and SPR are welcome to apply.

• A team player, ethical personality & a strong acumen in technical sales.

• Able to communicate in English / Mandarin.

• Tertiary education in Precision Engineering or mechanical is highly desirable.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Sales Coordinator

Location: Woodlands
Work Week : 5 days per week
Job Nature : Permanent
Qualification : ITE and above

Experience : fresh-graduates are welcome

Job Description/ Requirement :
Attending to client’s enquiries / orders via email or over the phone
Providing quotation and stock availability status, delivery schedule
Order processing

Providing administrative sales support
Handling general administrative work-data entry and filling

Liaising with factory on delivery status
Efficiently respond to any other online or telephone queries in a calm and friendly manner

Requirements:
Positive willing-to-work attitude and team work oriented

We regret that only short listed candidates will be notified.

Construction Marketing Coordinator

Office: Woodlands

Job Scope:

• Work in the Construction Industry, marketing out foreign workers from various nationalities
• Cold call and source for sales leads and secure new customers
• Must act as a bridge between the company and its current and prospective clients.
• To negotiate and prepare quotations for potential customers.

Job Requirements

• Good English communication skills
• Experience in Sales
• Self-starter who can work independently: displays self-confidence, enthusiasm and strong customer service orientation.
• Able to work independently within tight deadlines and in a fast-paced environment.
• Own Motorbike

Identifying sales goals

Creating budgets

Sales performance monitoring

Create sales forecasts

Forecast quarterly and annual profits

Interpreting market trends

Mentor and train sales reps

Hit sales quotas

Team player

Friendly

Honest

willing to learn

sharp mind and an ability to coach, advise, motivate.

Inventory management

Handle complaints from customers

Improve relationships with clients

Maintain store appearance

Recruit and train staff

Supervising and guiding the sales team

Tend to customers

Assist the store manager

Maximize profitability through excellent customer service

Team player

Friendly.

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities:

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Increasing brand awareness and market share.

Coordinating marketing strategies with the sales, financial, public relations, and production departments.

Developing and managing the marketing department's budget.

Overseeing branding, advertising, and promotional campaigns.

Managing the marketing department's staff.

Preparing and presenting quarterly and annual reports to senior management.

Promoting our brand at trade shows and major industry-related events.

Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

Bachelor's degree in marketing, finance, business administration, or similar.

A master's degree in a relevant field will be advantageous.

At least two years' experience as a marketing manager.

Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.

Extensive knowledge of marketing strategies, channels, and branding.

Superb leadership, communication, and collaboration abilities.

Exceptional analytical and problem-solving skills.

Strong time management and organizational abilities.

Works closely with all staff members and merchandise coordinator to maintain all visual standards

Take on a leadership role with Professional Sales Associates and assist with store opening and closing

Collects and compiles data to identify opportunities for service improvement

Maintain clienteling standards set forth by the Store Manager and District Manager

Displays business acumen by explaining KPIs to associates, helping them contribute to store goals

Leads by example, enjoys selling and client development

Displays problem solving abilities, taking action when necessary

Is an ambassador of our Company Values

Reflects the brand style, key looks and dress code

Displays a customer focus by being an effective salesfloor leader

The role would support the APAC Franchise Strategy and Brand Marketing Function across the core responsibilities

1. Regional APAC Universal Franchise Strategy and Execution 
2. Regional APAC Universal Theatrical Brand Marketing
3. Regional APAC Symphony  
4. Universal APAC Parks Brand Marketing 

Your responsibilities may span the following areas:

Theatrical Brand Marketing/Park/Symphony

• Support the Parks initiatives in APAC.
• Help with the approval process of various initiatives at the parks – marketing, entertainment, social/digital campaigns.
• Support in preparing movie slate presentations for Television Distribution and Theatrical partners in the region.
• Work closely with Theatrical, Parks, Consumer Products and Television Distribution groups to plan and execute key symphony initiatives.

Franchise Strategy

• Assist regional/local franchise leads on planning and execution of local initiatives, including approval process.
• Build regional social/content calendar working with the global team.
• Assist in live events/digital amplification/gaming ideas needs for the region.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

Responsibilities

• Support Sales Dept in carrying out day to day administrative duties.
• Arranging for delivery & installations and performing goods issue/delivery process.
• Tracking & monitoring approved stocks to ensure deliveries are duly arranged.
• Ensuring sales quotes are duly processed into Sales order and in accordance with the policy and procedure.
• Maintain proper filing of sales enquiries and quotations.
• Ensure proper documentation, records and filling.
• Coordinate and work closely with Sales and service Dept.
• Handle general administration duties.
• Any other ad-hoc duties assigned.

Requirements

• Excellent written and verbal communication skills with strong analytical abilities.
• Ability to work well under pressure, detail-oriented and employs a proactive approach to problem-solving.
• Positive working attitude, demonstrate good interpersonal skills and ability to work collaboratively in a team.
• The ability to multitask, works in a fast-paced environment, and meets deadlines.
• Meticulous & high sensitivity in managing confidential reports.
• Knowledge of MS office & proficient in Excel.
• Subjects to working experience

Working Hours:

5.5 working days

Monday to Friday (9:00am-6:00pm)

Saturday (9.00am - 1.00pm)

OVERVIEW:

The Sales Exec - Inside Sales, plays a crucial role by managing our existing APAC-based clients in Sportradar’s lower account segment. This starting position requires initial account management experience, superior communication skills, and a results-driven mindset. Responsibilities include renewal discussions, avoiding client churn and identifying up-sell and cross-sell opportunities with our established clients in the APAC Region. 

THE CHALLENGE:

• Efficient account management of ~100 small to medium-sized Sportradar clients
• React on account enquiries in a timely manner and find satisfying solutions aligned with our account segment strategy
• Help building a pipeline by identifying and nurture up-sell and cross-sell opportunities throughout the year
• Decrease the risk of client churn while representing Sportradar’s account growth strategy
• Work with internal Sportradar teams to further develop the commercial approach in this customer segment
• Document all touchpoints and transfer knowledge regarding the account to internal Sportradar team members
• Collaborate closely with other Sportradar team members to ensure alignment and integration of sales strategies, projects and programs for successful implementation and execution.
• Manage the client up to the next account segment.
• Other duties as assigned.

YOUR PROFILE:

• Recently finished Bachelor’s Degree.
• First experience in a sales, account management, partnerships, or business development role welcome
• Love for CRM Systems and structured selling processes
• Quick learner to identify key decision makers and influencing executive-level stakeholders.
• Able to think analytically, navigate sales cycles, and create for the team/yourself pipeline & roadmap to convert opportunities
• Strong organizational, issue resolution, and decision-making skills are required. Superior verbal and written presentation and communication skills.
• Self-motivation and professional discipline with excellent follow-through.
• Polished PowerPoint presentation skills.
• Language Skills for negotiations: English- Spanish is a plus
• Must be able to work well with others as part of a team.

Preferred qualifications:

• Inside Sales or equivalent sales experience in sports media or technology
• Experience working in a global organization.

Job Description

• Manage and execute the day-to-day operations of our social media platforms, including Facebook, Instagram, TikTok.
• Monitor social media channels for mentions, comments, and messages, and respond promptly to user inquiries and comments.
• Curate creative ideas and generate engaging video content for social media platforms.
• Utilize your video editing skills to produce high-quality content that resonates with our target audience and drives engagement.
• Vet influencers by analyzing performance metrics such as engagement, audience demographics (local-based followers), and brand alignment before engaging them.
• Plan, curate, and execute the media calendar, ensuring timely and consistent content delivery across all platforms.
• Utilize Google Analytics to track and analyze social media performance metrics, including website traffic, user engagement, and conversion rates.
• Stay up to date with industry trends and best practices in social media marketing to ensure the company's social media presence remains relevant and effective.
• Assist with any ad hoc tasks assigned by the marketing team.

Job Requirements

• Diploma / Degree in marketing or any relevant field
• Min 1 year of experience in digital marketing and social media management would be preferred
• Familiar or any experience with Tiktok/Livestream platforms would be preferred
• Excellent written and spoken English skills.
• Advanced knowledge of MS Office applications (Word, Excel, PowerPoint).
• Meticulous, organized, able to manage your time well and keen eye for details
• Able to analyse data and statistics
• Entry level are welcome to apply

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities:

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Increasing brand awareness and market share.

Coordinating marketing strategies with the sales, financial, public relations, and production departments.

Developing and managing the marketing department's budget.

Overseeing branding, advertising, and promotional campaigns.

Managing the marketing department's staff.

Preparing and presenting quarterly and annual reports to senior management.

Promoting our brand at trade shows and major industry-related events.

Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

Bachelor's degree in marketing, finance, business administration, or similar.

A master's degree in a relevant field will be advantageous.

At least two years' experience as a marketing manager.

Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.

Extensive knowledge of marketing strategies, channels, and branding.

Superb leadership, communication, and collaboration abilities.

Exceptional analytical and problem-solving skills.

Strong time management and organizational abilities.

We are looking for a qualified Digital Marketing Specialist to join our marketing team. As a Digital Marketing Specialist, you will be responsible for leading our digital marketing efforts.

Responsibilities:

• Working with the Design Team on digital media campaigns according to business goals;
• Coordinate and manage the creation of all digital content such as website, social media channels, blogs, and videos, etc.;
• Establish our web presence with Beaver Builder/Elementor Pro as a team;
• Work to improve our company's branding;
• Liaise with Sales and Design team;
• Suggest and implement direct marketing methods;
• Suggest strategies and methods for improvement;
• Regularly track and get insights into competitors' strategies;
• Develop and monitor ROI and KPIs;
• Stay up-to-date with digital media technologies and the latest trends.

Requirement:

• Min. 3 years of experience in a Digital Marketing role or similar role
• Diplomas in Marketing, Digital media or relevant
• Good knowledge of Photoshop, Final Cut Pro, Audacity, or other media editing software
• Experience with visual communication methods
• Knowledge of web design
• Experience with content management
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Benefits:

• Free yearly NTUC membership upon 6 months completion of employment.
• Friendly working environment;
• Basic salary and monthly 1% commission on net sales value when sales team closes a deal referred by the marketing team;
• Transport Claim;
• Free parking for car owner staff;
• Dental and medical claim;
• Yearly Performance Bonus;
• Clear Career advancement within the production and operations hierarchy.

Salary will commensurate according with experience and qualification of applicant.

Zagro is a Singapore public-limited company, strong in heritage and very experienced in providing Agrisolutions to farmers in agriculture and animal husbandry. It manufactures and distributes a wide range of nutrition and protection products for animal health and crop care.

In line with our aggressive growth, we are now looking for an energetic, driven and highly competent professional who is passionate and committed to join our growing talent pool and make a difference to the success and future of our Group.

DIGITAL MARKETING SPECIALIST (Part-Time/Full-Time)

Job Responsibilities:

• Develop and implement cohesive digital marketing strategies in a
• broad range of digital marketing channels
• Manage and maintain the company’s owned media, including websites and social media pages
• Coordinate with a team of SEM/SEO specialists, creatives, and web developers
• Conduct regular technical SEO audits of websites owned by the company for both mobile and desktop versions
• Manage and execute social media campaigns, specifically on Facebook and Linkedin
• Handle web development projects from conception to implementation, coordinating with stakeholders and web developers and making sure every website follows standard SEO practices
• Manage and setup search and display campaigns on Google Ads
• Write niche-related articles and press releases optimised for the web
• Implement email marketing campaigns for retail and B2B businesses for multiple regions in the APAC region
• Create monthly reports of website performances to be delivered and discussed to stakeholders
• Be up-to-date with the latest in digital marketing, technology, and innovation, and share insights with the rest of the team

Requirements:

• Diploma/Degree in Digital Marketing or a related discipline
• 3-5 years of experience in any digital marketing role, particularly SEM, social media, and SEO
• Familiar and knowledgeable with tracking tools (Google Analytics, Google Search Console, etc.) and SEO-related tools (Ahrefs, Screaming Frog, Semrush, etc.)
• Must have an eye for design, particularly for websites, social media graphics, etc.
• Experience in managing websites and familiar with different Content Management Systems like Shopify, Wordpress, etc.
• Excellent time management skills to meet deadlines
• Exceptional written and verbal communication skills
• Must be able to work independently and proactively
• A team player with proven ability to work with cross-functional teams
• Certification in Google Analytics, Google Search and Display Ads, etc.
• Familiarity with any CRM or email marketing software is a plus (Sendgrid, Mailchimp, Hubspot, etc.)

Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

Meeting planned sales goals.

Setting individual sales targets with the sales team.

Tracking sales goals and reporting results as necessary.

Overseeing the activities and performance of the sales team.

Coordinating with marketing on lead generation.

The ongoing training of your salespeople.

Developing your sales team through motivation, counseling, and product knowledge education.

Promoting the organization and products.

Understand our ideal customers and how they relate to our products.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

Job Description & Requirements

Here’s what your responsibilities will be:

• Provide excellent customer service, accurate information, inspiring your team to deliver a great shopping experience
• Recommend and promote products to customers, executing campaigns and activities in store
• Accurate stock movement’s admin (e.g. delivery check, stock transfer)
• Maintaining an overview of your outlet to drive sales and profitability
• Acting as a role model to your team, inspiring and developing them to be future leaders
• Responsible for achieving sales target
• Acting as a role model to your team, Manage and coach the team on ways to handle customers’ enquiries / feedback / complaints in a professional manner according to the brand’s service standards and expectations

Requirements:

• Be able to work collaboratively in a team
• Good communication and negotiation skills
• Able to work on retail operational hours which includes Weekends and Public Holidays
• Ability to prioritize, work under pressure, meet deadlines, and handle customers professionally
• Possess good problem-solving skills, self-motivated with a strong ability to set goals, delegate work and follow up on results
• Possess good interpersonal skills and be able to work independently
• 5 / 6 days, 9 /12 hour shift (rotation of shift)

• Produce a variety of marketing materials to increase brand visibility and educate institutional clients on Ceffu’s value proposition, including but not limited to blog articles, social media content, sales collateral, swag, webinars, and newsletters.

• Stay on top of the latest industry news and provide consistent updates to our internal stakeholders and external institutional custody audience.

• Monitor and synthesize platform analytics into actionable insights that will drive our overall content strategy.

• Help maintain an active content calendar and provide input in ways we can improve our existing processes.

• Manage our marketing website and existing social media channels, and provide input as needed on other ways to increase our reach online.

• Act as the marketing owner for the Ceffu brand internally, managing internal stakeholders and regular communication.