A proactive and results-driven business development manager who will be responsible for maintaining existing relationships and identifying and driving opportunities for expanding our customer base. He/she must possess strong communication skills and a proven track record in account management and new customer acquisition.

Responsibilities

New Customer Acquisition:

· Actively identify and pursue new business opportunities within existing accounts and beyond.

· Develop and implement strategies to attract and onboard new clients, meeting or exceeding acquisition targets.

Account Management:

· Develop and execute strategic account plans, aligning our products/services with client goals and objectives.

· Collaborate with clients to understand their expansion plans and position our offerings accordingly.

· Foster strong relationships with existing clients, understanding their evolving needs and identifying opportunities for upselling and cross-selling.

· Ensure high levels of client satisfaction through regular communication and proactive engagement.

· Monitor and report on the performance of both existing accounts and new customer acquisition efforts.

· Provide insights and recommendations to improve acquisition strategies and enhance client satisfaction

Cross-Sell and Upsell Initiatives:

· Collaborate with internal teams to identify opportunities for upselling and cross-selling to existing clients.

· Present compelling proposals that showcase the value of additional products/services to meet client needs.

· Lead Generation and Prospecting:

· Work closely with the OBUs sales team to generate leads and prospects within the existing account base.

· Leverage client relationships to identify and pursue new business opportunities.

Key results:

· New Account – Sales & Contract

· Existing Account – Sales Growth/Contract Renewal

Experience

· Proven experience in account management and successful new customer acquisition.

· Strong understanding of lead generation, prospecting, and sales strategies.

· Excellent communication and interpersonal skills.

· Results-oriented with a focus on achieving and exceeding acquisition targets.

· Proficiency in English. As our presence in China is very strong, proficiency in Mandarin is also preferred.

Qualifications

· Bachelor's degree/diploma in Business, Engineering, or a related field.

At least 8 -10 years’ experience on sales & business development/account management

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Descriptions:

• Overseeing and directing construction projects from conception to completion
• Reviewing the project in-depth to schedule deliverables and estimate costs
• Overseeing all on-site and off-site constructions to monitor compliance with building and safety regulations
• Monitor, control and coordinate site works with the operations team as well as contractors
• To ensure projects meet customer's quality standards
• Any Ad-hoc duties required

Requirements:

• Degree in Civil Engineering or related discipline with at least 20 years relevant experiences at managerial level in construction
• Process good knowledge of the market updates and construction cost trend
• Good Leadership and management skills
• Long term experience in industrial (factories, petrol/chemical plant) projects desired
• Able to communicate smoothly in English and Japanese language (to handle queries and feedbacks from Japanese speaking associates/ clients)
• Working location is Jurong Island

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

Job Summary:

• Industry: Construction
• Working location: Lavender
• Working hours: Monday to Thursday, 9 am to 6.30 pm + Friday 9 am to 6 pm

Job Responsibilities:

• Manage the full spectrum of HR management functions (manpower planning, recruitment, on­boarding, training & development, policies review, payroll verification, monthly HR reports, etc)
• Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
• Provide HR direction and support to the management team
• Plan, budget, and execute employee welfare program
• Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
• Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
• Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
• Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
• Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
• Manage WDA training grants, course registration, and all training record
• Manage insurance renewal
• Manage employee exit/resignation process including conducting exit interviews
• Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
• Work across boundaries and cultures to ensure compliance with HR processes and procedures
• Review and take responsibility for improving service quality and processes
• Provide assistance and administrative support to any other HR project and duties as assigned

Job Requirements:

• Possess a Diploma/Degree in Human Resource Management
• Minimum 5 years of related working experience in a related field
• Must possess experience working in an A1 main construction company
• Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Role and Responsibilities

The Project Manager plans and oversees one or multiple inter-dependent project spanning multiple years that impact one or more business units or one larger project. He/She oversees all aspects of assigned project throughout project lifecycles to ensure completion within the defined scope, quality, time and cost constraints. He ensures accurate allocations of resources throughout the project. He leads multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful projects.

He/She is confident and decisive in leading projects, overseeing the completion and integration of inter-dependent projects and parts. He has excellent communication skills, capable of effectively influencing various internal and external stakeholders.

Develop project plan

• Develop the integrated project plan including detailed activities, resource planning, cost estimation per project

• Work with stakeholders to establish and gain consensus on project goals, objectives and deliverables

• Review project plan to determine time frame, funding limitations, procedures for accomplishing projects

• Procure project requirements such as workforce, required information, various agreements and material or technology needed

• Guide team to deliver plans aligned to overall project objectives

• Set expectations for periodic and milestone reviews including status reports, project risk identification and other dashboards

Initiate and Implement project

• Drive project to meet schedules, budget, manpower and technical quality targets

• Drive project discipline to document scope changes, issues and risks that affect implementation

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Conduct regular project reviews to recommend schedule changes, cost or resource adjustment

• Present ideas and opinions to Management levels both in writing and verbally, facilitating effective communication.

• Liaise closely with business users and build strong rapport to understand their needs and objectives.

• Lead user requirement analysis for the development and implementation of new systems and enhancements to existing systems, including involvement in the system integration and testing phase.

• Work closely with vendors during project implementation, application testing, and support of application patches and upgrades in accordance with project methodologies and policies.

• Liaise closely with interfacing systems users and support teams to address routine support issues or enhancements.

• Involved in the vendor selection process, including calling, evaluating, and awarding tenders.

• Provide 24/7 Post-live implementation support

Requirements / Qualifications

• Experience in IT project management with proven track record of successful project delivery, application support, user and vendor management.
• Possess good analytical and problem-solving skills.
• Good in time management with the ability to manage multiple projects simultaneously.
• Able to work independently and also work as a team across the departments/ divisions.
• Ability to perform tasks with minimal supervision and guidance
• Meticulous and able to work under pressure
• Strong written and oral communication skills, and the ability to effectively communicate with technical and non-technical audiences (external vendors and internal stakeholders which includes presentation to management)
• Well-balanced team player who is able to help-out team members as well as can coordinate between cross-functional teams
• Degree in Computer Science, Computer Engineering or equivalent practical experience
• 8 - 12 years of working experience in implementing and maintaining IT systems
• Experience in healthcare industry, Medical Imaging, System Interface & Integration, understand HL7 & DICOM standard is an added advantage.

As a sales/account manager for an airport transfer and limousine company, your scope of work would typically include the following responsibilities:

1. Sales and Business Development:

- Identifying and targeting potential clients and markets for airport transfer and limousine services.

- Developing and implementing sales strategies to increase revenue and market share.

- Building and maintaining relationships with clients, travel agencies, hotels, and other relevant stakeholders.

- Conducting market research and competitor analysis to identify market trends and opportunities.

- Collaborating with the marketing team to develop promotional materials and campaigns.

2. Account Management:

- Managing and nurturing existing client accounts, ensuring high customer satisfaction.

- Proactively addressing client needs and concerns, resolving any issues that may arise.

- Upselling and cross-selling additional services to existing clients.

- Monitoring client performance and identifying areas for improvement.

- Providing regular reports and updates to management on account activities and performance.

3. Contract Negotiation and Management:

- Negotiating and finalizing contracts and agreements with clients.

- Ensuring compliance with contract terms and conditions.

- Renewing contracts and negotiating pricing and terms for contract extensions.

- Managing any changes or amendments to existing contracts.

4. Operational Coordination:

- Collaborating with the operations team to ensure smooth execution of airport transfer and limousine services.

- Coordinating with drivers, dispatchers, and other relevant staff to ensure timely and efficient service delivery.

- Addressing any operational issues or challenges that may affect client satisfaction.

- Monitoring service quality and implementing improvements as necessary.

5. Reporting and Analysis:

- Tracking and analyzing sales performance, market trends, and client feedback.

- Preparing regular reports and presentations on sales activities, achievements, and challenges.

- Identifying opportunities for growth and improvement based on data analysis.

- Providing recommendations to management for strategic decision-making.

Overall, your role as a sales/account manager would involve driving sales growth, building and maintaining strong relationships with clients, and ensuring the smooth operation of airport transfer and limousine services.

As an Operations and Call Centre Manager for an airport transfer and limousine company, your scope of work would include the following responsibilities:

1. Operations Management:

- Oversee the day-to-day operations of the airport transfer and limousine services.

- Develop and implement operational policies, procedures, and standards to ensure efficient and smooth operations.

- Manage and optimize the company's fleet of vehicles, ensuring proper maintenance and availability.

- Coordinate with drivers, dispatchers, and other staff to ensure timely and reliable service delivery.

- Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.

- Ensure compliance with relevant regulations and industry standards.

2. Call Centre Management:

- Supervise and lead a team of call centre agents, providing guidance, training, and performance feedback.

- Develop and implement call centre strategies and processes to enhance customer service and satisfaction.

- Monitor and evaluate call centre performance metrics, including call volume, response time, and customer satisfaction.

- Implement and maintain call centre technology systems, such as phone systems and customer relationship management (CRM) software.

- Handle escalated customer inquiries or complaints, resolving issues and ensuring customer satisfaction.

- Develop and implement quality assurance measures to ensure consistent service quality and adherence to company standards.

3. Customer Service:

- Ensure excellent customer service experience throughout the entire customer journey, from booking to completion of service.

- Implement strategies to enhance customer satisfaction, loyalty, and retention.

- Handle customer inquiries, complaints, and special requests, providing timely and effective resolutions.

- Collaborate with other departments to address customer needs and improve service quality.

- Monitor customer feedback and reviews, taking appropriate actions to address any issues or concerns.

4. Staff Management and Development:

- Recruit, train, and manage a team of drivers, dispatchers, and call centre agents.

- Conduct regular performance evaluations and provide coaching and feedback to support staff development.

- Foster a positive work environment, promoting teamwork, motivation, and employee engagement.

- Implement training programs to enhance staff skills and knowledge.

- Ensure compliance with employment laws and company policies.

5. Administration and Reporting:

- Maintain accurate records and documentation related to operations, customer interactions, and staff performance.

- Prepare regular reports on operational performance, customer service metrics, and other key performance indicators (KPIs).

- Analyze data and provide insights to drive operational improvements and cost efficiencies.

- Manage budgets and expenses related to operations and call centre activities.

Overall, your role as an Operations and Call Centre Manager would be to ensure the smooth operation of the airport transfer and limousine services, provide excellent customer service, and lead and develop a high-performing team.

Job Description

We are seeking an experienced and dynamic Restaurant Manager to oversee the daily operations of the restaurant. The ideal candidate will have a strong background in food safety, inventory management, cost control, staff scheduling, customer service, budgeting, P&L management, food preparation, quality assurance, and team leadership. The Restaurant Manager will be responsible for ensuring the smooth functioning of all restaurant activities, maintaining high standards of food quality and service, and maximizing profitability.

Responsibilities

• Oversee all aspects of restaurant operations, including food safety, inventory management, cost control, staff scheduling, and customer service.

• Develop and implement strategies to achieve sales targets and profitability goals.

• Monitor and analyze financial performance, including budgeting, P&L management, and cost control measures.

• Ensure compliance with health and safety regulations and food handling guidelines.

• Train and motivate staff to provide excellent customer service and maintain high standards of food quality.

• Create and maintain staff schedules to optimize productivity and meet customer demand.

• Collaborate with the kitchen team to ensure efficient food preparation and timely delivery.

• Conduct regular quality assurance checks to maintain food quality and cleanliness standards.

• Resolve customer complaints and ensure customer satisfaction.

• Stay updated with industry trends and implement innovative ideas to enhance the dining experience.

Requirements

• Minimum 5-10 years of experience as a Restaurant Manager or in a similar role.

• Strong knowledge of food safety regulations and procedures.

• Proficient in inventory management, cost control, and budgeting.

• Excellent organizational and leadership skills.

• Exceptional customer service and communication abilities.

• Diploma or equivalent qualification in Hospitality Management or related field.

• Proven track record of successfully managing a restaurant operation.

• Ability to work in a fast-paced, high-pressure environment.

If you meet the above requirements and are passionate about delivering exceptional dining experiences, we would love to hear from you.

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.

We regret to inform that only shortlisted candidates would be notified.

Responsibilities:

• To develop business opportunities for EMR (Electronic Medical Record) for specialist center and clinic.
• To follow up on sales leads.
• To determine business opportunities by analyzing business needs.
• To develop and maintain marketing collateral (brochures, presentation slides, corporate website, etc.).
• To develop a strong technical and domain knowledge of all Company solution, products and services.

Requirements

• Diploma/Bachelor Degree in Business Administration/Marketing/IT or equivalent.
• High-level of knowledge in software technology.
• At least 1 year relevant experience in similar industry.
• Excellent written, verbal communication, presentation and negotiation skills.
• Able to work independently, as well as a team player.
• Proactive self-starter with an analytical and creative mind.
• High commercial acumen and a record of confidence dealing with middle managers through to decision makers.
• Healthcare IT experience is very much advantageous.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist in the execution of marketing campaigns, including activities related to exhibitors, delegates, and visitors.
• Develop engaging content for marketing materials, such as social media posts, email newsletters, and promotional collateral.
• Assist in analysing campaign data and providing insights to optimise marketing efforts.
• Work closely with the Marketing Lead and other team members to support the overall marketing strategy.
• Provide administrative support for marketing activities, including data segmentation and list management.
• Oversee paid campaigns with the support of the Digital Marketing Manager/Executive, reviewing results and making recommendations for improvement.
• Assist with onsite marketing activities to ensure the smooth running of events, such as registration support and material placement.

• Bachelor's degree in Marketing, Communications, or a related field.
• At least 5 years of experience in Marketing.
• Familiarity with marketing campaigns and strategies.
• Basic understanding of databases and data segmentation for marketing purposes.
• Proficiency in using common marketing tools and platforms, such as social media, email marketing, and content management systems.
• Strong knowledge of MS Office Suite, including Word, Excel, and PowerPoint.
• Experience with Salesforce CRM desirable.
• New office is set to relocate to Expo in Q2/Q3 2024.

Job Description:

• Planning and developing marketing campaigns
• Conducting research and analysing data to identify and define audiences
• Devising and presenting ideas and strategies for campaigns and promotional activities
• Build and maintain websites and analyse the data
• SEO and SEM optimization
• Evaluating campaign performance and data analytics
• Managing CRM programmes
• Organising events and product exhibitions
• Digital and online marketing
• Monitoring performance across all platforms
• Designing creatives for offline and online campaigns
• Liaising with frontend and backend departments to promote programs and campaigns
• Liaising with partners and contractors
• Other ad hoc activities

Requirements:

• Organised, meticulous and can handle stress and tight deadlines
• Ability to multi-task and prioritize tasks in a fast-moving environment
• Possess great communication skills, creative, resourceful and a team player
• Able to work long or irregular hours when required for events
• Proficient in Adobe software, Photoshop/Illustrator
• Detail Oriented – Strong attention to details
• Good Planning Skills
• Adaptable and Willing to learn
• Respect for people and their ideas / Possess friendly attitude

Position Summary / Project Description

The innovation project are Cybersecurity Attestation Portal and Risk Assessment Portal POC. This role will lead and drive these two projects

Roles and Responsibilities:

We are seeking a skilled and seasoned Programme Manager to lead and oversee the successful execution of innovation technology initiatives across multiple teams and projects.

As a key driver of cross-functional collaboration, you will work closely with product managers, engineering teams, and stakeholders to ensure alignment, timely delivery, and effective communication.

Your expertise in programme management, strategic planning, and leadership will play a pivotal role in achieving our innovation goals and roadmap objectives.

- Provide project leadership for the innovation team's portfolio of projects, ensuring alignment with the overall business strategy and objectives.

- Collaborate with stakeholders to define programme scope, goals, and success criteria for each project within the portfolio.

- Establish and maintain a programme roadmap that outlines the sequencing and dependencies of various projects, ensuring a cohesive and efficient delivery plan.

- Coordinate cross-functional teams, including product managers, developers, designers, and QA, to ensure seamless execution and delivery of products.

- Develop and maintain strong relationships with stakeholders, communicating project statuses, risks, and mitigation plans regularly and effectively.

- Identify potential roadblocks, risks, and challenges within the programme and proactively implement strategies to address them.

- Lead programme-level planning, including resource allocation, budget management, and timeline tracking.

- Foster a culture of collaboration and continuous improvement, encouraging innovation and best practices across the product team.

- Facilitate regular programme reviews, retrospectives, and post-mortems to gather insights and refine processes.

- Provide mentorship and guidance to project managers and team members, promoting professional growth and development.

Requirements / Qualifications:

- Bachelor's degree in Business, Engineering, Computer Science, or a related field.

- Proven experience (>5 years) as a Programme and/or Product Manager, ideally within a product development or technology-driven environment.

- Strong understanding of project and programme management methodologies, particularly Agile and Scrum principles.

- Demonstrated success in managing complex programmes with multiple interdependencies and cross-functional teams.

- Excellent leadership and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and teams.

- Exceptional problem-solving abilities and a proactive approach to addressing challenges.

- Strong analytical skills, with the ability to synthesize complex information and make data-driven decisions.

- Experience with project management tools.

- Proficiency in budget management, resource allocation, and risk assessment.

- Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.

- PMP, or similar project/programme management certification is advantageous.

.

Responsibilities:

• You will be responsible for developing, implementing, monitoring and evaluation of marketing campaigns for the brands under the Group
• Write, edit and proofread publicity materials and menus
• Conceptualize and develop print and online marketing materials including advertisements, brochures, EDMs, and website
• Generate content (editorial copy and visual design) for digital marketing and social media platforms. Includes basic photography and videography
• Manage media enquiries
• General public interest in the various brands through marketing campaigns and partnerships
• Establish and build relationships with business partners through joint programmes
• Work with management to create proposal decks for new programmes/events

Requirements

• Tertiary qualification in Sales/Marketing/Business Administration or its equivalent
• At least 3 years of related experience in marketing/service/F&B industry
• Strong network is an asset, including media, social influencers and industry partners
• Self-motivated, creative flair, eye for details and resourceful
• Strong project management skills
• Excellent communication skillswith the ability to think, speak and write strategically
• Excellent written and spoken communication skills in Chinese and English
• Good creative writing and copywriting skills
• Strong knowledge and experience in the use of social and online media in marketing, especially Chinese social media platforms
• Advance computer proficiency and skilled in digital marketing/social media software as well as presentation software
• Excellent proficiency in MS Office and Canva
• Dynamic, resourceful, self-driven, hardworking, confident and an outgoing individual with great interpersonal skills and an effective team player
• Pleasant with a flair for interacting with an international community with diverse cultural backgrounds
• Able to work in a fast paced environment
• Experience/exposure in the F&B industry will be an advantage

Whatsapp 91834574 for more information

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Responsibilities

We’re looking for a Technical Sales Associate to grow the sales for IILLUMX (Smart Lighting Solutions team under CLO Group)

• Identification and sourcing of potential client leads within Singapore.

• Networking, maintaining, and improving relations with existing and new clients.

• Engaging in site visits or meetings for the purpose of sales and relations.

• Schedule product demonstrations and provide samples whenever required.

• Achieve personalized sales targets.

• Preparation of customized quotations/proposals to meet client specifications and requirements.

• Strong technical and product knowledge in Security solutions, Lighting control, electrical, home automation technologies will be preferred.

Requirements

• Electrical and electronic engineering with simple IT knowledge.

• Sales-driven personality with ability to work independently.

• Good communication and interpersonal skills

• Minimum 3 years of experience in sales & marketing roles.

• Ability to work in a dynamic environment.

• Preferably with own car.

At SIM WIN LIANG, we supply Boltless Storage Rack solutions to home, office, commercial and warehouse. We are looking for a Sales Associate to assist in our office with the following scopes:

Responsibilities:

• Handle customers' enquiries and orders via Ecommerce, Email, Phone and Walk-ins
• Perform sales transactions (Invoice and Quotation using a Cloud Software)
• Draft Sales Drawings and Layouts
• Perform delivery scheduling for orders
• Assist in the tracking of stock inventory
• Maintain office’s environment and cleanliness

Job Highlights:

• Location: Tai Seng
• Working Hours: Mon to Fri, 9 AM to 5:30 PM and Sat 9AM to 3 PM

Requirements:

• Singaporeans Only
• Able to work independently and proactively
• Good knowledge of Google Workspace, Gmail and MS Office.
• Be detailed and meticulous with sales transaction entries.
• Possess good and professional communication skills – both written and verbal.
• Adopt a positive attitude towards clients.

Responsibilities:

Responsible for managing all operations, including profit, revenue, cash and quality targets.
Development of the brand’s strategy and operations.
Lead business development initiatives and deliver long-term strategic objectives.
Create store action plans to drive KPIs. (i.e. Quality Audits, Sales Targets).
Stock control (Orders, inventory, consumption, etc)
Ensure that quality standards are maintained always.
Lead and cooperate towards the company’s marketing campaigns.
Coach, lead and mentor team members to achieve sales and profit targets.
Recommending effective solutions to increase outlet sales and operations performance.
Liaise with suppliers, coordinate deliveries, manage problems with deliveries, coordinate
with Supply Chain Department, etc.
Work closely with the HR department for all staff-related matters and ensure that
processes are aligned with HR policy and cooperating in interviews and demand staff
calculation.
Conduct annual performance/appraisals and review pay packages for outlets staff.
Work closely with Training department to come up with SOPs, evaluation of training, training
of the staff of the stores, etc
Cooperation with Training Dept, developing Training materials for in-house courses.
Liaise with the finance team, and logistics department in a prompt manner.
Reviewing business performance reports on a monthly or quarterly basis and providing
recommendations to improve on
operational issues and implement corrective measures.
Responsive and available during the operation time of the stores.
Constantly keep in close contact with suppliers to source for competitive raw materials for
the business.
Maintain a good working relationship with franchisees and Joint Venture partners to provide
them with business support.
Work with different departments in HQ to achieve all of the above.

Requirements:

Ability to transmit ideas and vision, verbal and written.
Project management and operations skills.
Ability to work under pressure in a multitask environment.
Written and verbal communication capacity in English (mainly)
Microsoft environment experience (Word, Excel, Power Point). Ability to prepare reports,
especially in Excel.
Valuable experience in quality control systems, ISO or similar is perferred

KEY ACCOUNTABILITIES

• Assist in identifying and prospecting potential clients in the assigned market segment, territory and solution selling of specialised equipment.
• Learn and understand the technical requirements of potential clients and recommend suitable solutions.
• Collaborate with other team members to develop and execute effective sales strategies.
• Coordinate with other teams, such as Supply Chain and Engineering, to facilitate project execution.
• Build and maintain relationships with key clients and partners to enhance sales opportunities through digital outreach and solution-upselling.
• Assist in delivering sales presentations and product demonstrations to clients.
• Provide technical guidance and answer inquiries from clients regarding products and services.
• Prepare sales proposals, quotes and contracts.
• Ensure timely and accurate issuances of invoices to clients and prompt collection of monies.
• Participate in negotiations and contribute to closing sales deals.
• Strive to achieve individual and team sales targets to drive business growth.
• Stay updated on industry trends, product knowledge, and competitor activities.
• Maintain accurate and up-to-date records of sales activities in the CRM system.
• Collaborate with the Sales Support team to ensure seamless order processing and customer support.

EDUCATION REQUIREMENTS:

• Bachelor's degree in Engineering, Business, Marketing or a related field.

KNOWLEDGE REQUIREMENTS:

• Good understanding of technical products and their applications.
• Familiarity with sales software and CRM tools is a plus.

EXPERIENCE REQUIREMENTS:

• 1-2 years of proven experience in sales or a technical role is preferred.

PERSONAL QUALITIES OR STRENGTHS:

• Strong communication and interpersonal skills to interact with clients and team members.
• Adherence to the company's core values (PRAISE) and commitment to sustainability.
• Problem-solving aptitude to address client inquiries effectively.
• Proactive and results-oriented approach to work.
• Ability to work collaboratively within a sales team.
• Capacity to handle multiple tasks and prioritise effectively.

• Develop a thorough understanding of Co'sproducts and applications through classes, seminars, and on-the-job training.
• Provide technical consultation and service to customers to help solve their applications using Co’s products in a variety of industries, selecting and promoting the proper company products/services for their application.
• Demonstrate a high degree of flexibility in adapting to Co’s expectations and the challenges customers present you.
• Respond promptly and efficiently to customer requests.
• Secure new customers consistently and efficiently.
• Travel to customer locations three days per week and successfully sell products/services into a wide variety of manufacturing & related industries.
• Coordinate account strategy and contribute to territory’s strategic plan.
• Successfully implement new product-launch strategies.
• Deliver growth in market share within assigned sales territory.
• Coordinate off-site seminars and trade shows as needed.
• Manage day-to-day activities with little to no managerial supervision.
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned
• Preferably Degree in Engineering field. Candidates with a business related degree would also be considered
• Interest and aptitude to master Co's highly technical products.
• Interest in working in manufacturing environments.
• Excellent presentation, oral and written communication skills.
• Ability to listen and pro-actively react to customer questions and requests.
• Goal-oriented and extremely hard working with a desire to make a measurable contribution to Co’s success.
• Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach.
• Understand and abide by all company policies and procedures: including professional dress code, punctuality, attendance, and sales process policies.
• Willingness to travel 60% of the time, including the possibility of overnight travel.
• Must have VALID Class 3 Licence.

Job Summary

WHO WE ARE

Cartrack is a leading global provider of fleet management solutions with a focus on technology development to increase productivity and safety. Cartrack already has an extensive footprint in South Africa, Europe, Asia, and the Middle East. With an active subscriber’s base of over 1.8 million, Cartrack ranks among the 10 largest telematics companies globally.

Our company’s mission is to remain number one with our unfailing service excellence and superior technology. Customers will always remain our top priority, thus we have made it our mission to provide the ultimate customer service.

Cartrack is looking for high energy, motivated and adaptable individual to join our fast-expanding Cartrack fleet management solution for mid to large enterprises.

Responsibility

● Identify market opportunities and develop competitive sales plans & strategies for Cartrack’s solutions.

● Analyse and diagnose on business needs to propose an articulate solution using Cartrack’s solutions.

● Identify opportunities for product improvement based on market needs and feedback.

● Develop and manage new clients through high quality, technical and professional client relationships.

● Self-prospect and build a sales pipeline through effective channels.

● Meet & exceed assigned revenue goals by identification, contact, qualification and development of new accounts.

● Develop, execute and deliver quality solution-focused executive overview presentations.

● Present and articulate advanced product features, benefits, and overall product solutions.

● Responsible for driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.

Requirements

● Diploma or Degree in Information Technology or Business Management field.

● Excellent oral and written communication skills.

● Strong value-based and consultative solution selling sales methodology.

● Proven experience negotiating with clients & stakeholders.

● Proven experience in a fast-paced, high growth environment.

● Demonstrated network within some industries.

● A balanced Business and Technology experience with a good understanding of relevant technologies and applications.

What is unique about the role/ Company?

We need someone based in our flagship operation in Singapore to work as a key partner with a motivated leadership team. Being part of the Volaris Group structure means you will have access to leaders across the Group and best practices from around the world. This will enhance your existing knowledge and support your learning and development.

We are a fun group of people who are down to earth, inclusive and passionate about continuous improvement. If you’re keen to make your mark then you’ll have the opportunity to do so and be able to navigate your future career within the wider Volaris Group globally – best of both worlds we think! Look us up at www.volarisgroup.com.

Job Description

The finance team is an integral part of the organization in enabling operations and driving financial strategies. The Finance Manager will work closely with the Finance Director to ensure a “best in class” finance service to a rapidly growing business, support the accounting operations and fulfil corporate reporting requirements.

Main duties:

· Ensure effective accounting systems and processes are implemented across the business.

· Oversee month/quarter/year-end closure activities to ensure accurate and timely reporting:

o Review of management accounts and journal entries.

o Review of reconciliation schedules.

o Preparation of month/quarter/year-end deliverables for parent company reporting in compliance with parent company deadlines

o Develop and prepare monthly reporting for the Senior Leadership Team including actual versus forecast analysis, book and earn, cash flow and working capital analysis.

· Responsible for compliance with internal control framework and ensure that all controls documentation is kept up to date e.g. COSO, Risk Control Matrix.

· Manage year-end statutory accounts filing and audit.

· Manage yearly corporate tax filing and quarterly GST submissions.

· Prepare detailed quarterly forecasts with accompanying analysis.

· Perform data-driven financial analysis to support commercial decisions.

· Provide finance-related reports as required on an ad-hoc basis.

Qualifications & Requirements:

· Degree in Accountancy and at least 7 years of accounting/finance work experience.

· Well versed in IFRS accounting.

· Excellent IT skills including high proficiency in Microsoft Office and advanced Excel.

· Experience of data analysis, modelling and reporting.

· Strong written and verbal communication skills.

· Experience of working to tight deadlines.

· Ability to multi-task and prioritize work effectively and efficiently.

· Complex problem-solving skills and the ability to work under pressure.

Ideally, the candidate will also possess:

· CPA qualification

· 2-3 years of Big 4 Audit experience

· Previous experience within the software industry or a multi-currency environment

· Knowledge of ERP Accounting systems

• Healthcare Industry
• 5 days work week, office hours
• Attractive benefits and bonuses (AWS + VB)

Job Responsibilities

• Assisting in the formulation and documentation of strategic objectives and initiatives
• Coordinating with various departments to ensure alignment with the overall strategic direction.
• Monitoring key performance indicators (KPIs) to track progress, identify areas for improvement, and provide recommendations.
• Coordinating meetings, preparing documentation, facilitating communication within the office, and follow-up activities related to these meetings.

Requirements

• Degree in Finance, Management Science, Business Administration or equivalent
• At least 6 years of relevant experience in corporate planning or management reporting, preferably from a management consulting background
• Excellent negotiation, persuasion and communication skills to interact with staff from all levels
• Prior experience in the healthcare industry would be advantageous

By submitting any application or resume to Dynamic Human Capital, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only short-listed applicants will be notified.

Registration No: R23119349 / Kasie Tay Xiu Yun / EA Licence No: 12C6253

Job description

• Manage customer sales inquiries for both cash and credit transactions
• Up-sell or cross-sell company products and services as appropriate
• Builds positive and effective relationships with clients and ensures their satisfaction
• Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders.
• Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given.
• Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments.
• Successfully negotiate pricing with customers, suppliers.
• Process and release accurate invoices for all relevant sales.

Required Skills & Experiences

• Diploma in any field.
• Candidate come with Electrical, Electronic, Mechatronics Engineering, or a related discipline with engineering knowledge will be added advantage.
• Effective communication and interpersonal skills.
• Experience in problem-solving and decision-making.
• Ability to work and thrive under pressure in fast-paced environment while being able to multi-task.
• Works cohesively as part of a team and has an enthusiastic and good team spirit.

Highlights and Benefits

• Twice performance bonus a year , quarterly incentive schemes and annual profit sharing.
• Medical and dental and TCM benefits.
• Relevant training and invaluable experience.
• Free parking.
• Yearly appraisal and career growth opportunity.
• Work for a company that cares about you.

Working Hours: 8:00 a.m. – 5:30 p.m.

Working Location : Kallang (5 days a week)

POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity, and promotional events for the assigned brand(s) according to set guidelines

• Manage Public Relations, event, creative and production agencies

• Support the store Business Goals

• Support the CRM and increase existing base of VIP customers

KEY AREAS OF RESPONSIBILITIES

• Organize and oversee advertising / communication campaigns and promotional events

• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

• Translate copy for marketing distributions (social media posts, EDMs, press releases etc)

• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities

• Monitor progress of campaigns using various metrics and submit reports of performance

• Collaborate with managers in preparing budgets and monitoring expenses

• Make periodical store visits to better understand the business marketing needs

• Build effective working relations with Brand Manager and store teams

• Monthly engagement with Store Manager at store level

REQUIREMENTS

• Minimum a Diploma / Degree in Marketing

• Minimum 2-3 years & above of solid working experience in marketing planning, promotional programs development and execution, with excellent commercial insight and good analytical skill

• Good working knowledge of Ecommerce, digital media, media strategy, marketing, or retail marketing

• Agency experience preferred