Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min ‘A’ level or Diploma
• 2 years of sales experience preferred with basic knowledge in medical products is an added advantage
• Good interpersonal and communication skills
• Team player and a self-motivated individual
• Sales driven, providing excellent customer service and account management over phone
• Commitment to quality, in performing required tasks in a timely manner
• Experience in sales/ telesales/ customer services

• Develop new B2B business
• Generate B2B leads and follow up on sales opportunities
• Setting up meetings with potential clients for meetings
• Negotiate sales contracts and terms with clients
• Conducting market research to identify selling possibilities
• Actively seeking out new sales opportunities through cold calling
• Research and identify leads
• Prepare sales proposals and meet with clients for presentations

• Min 2 years of B2B sales experience preferably
• Experience in outdoor Sales
• Singaporeans preferred
• Possess excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Able to speak English fluently

Job Description

• Manage, control and coordinate of all production processes to ensure food products are produced to meet the quality standards
• Review, investigate, resolve and identify the root cause of any problems which may be causing nonconforming products thereby maintaining quality standards
• Evaluate operating procedures and ensure system are implemented to control overall quality of product, to meet customer’s requirements
• Develop strategies to improve product quality, ensure the products are produced within standard of quality.
• Review, investigate and resolve any processes lapses, quality issues and external complaints timely
• Establish a “Food Safety “culture and ensure that it is communication to the operation team for compliance
• Ensure that the production, warehouse and logistic area is kept clean and in auditable at all time
• Work closely with the maintenance team to ensure equipment preventive and corrective maintenance is in excellent condition to ensure food safety measures are in place.

Requirements

• Experience in handling ISO 22000 and HACCP and has some knowledge in FSSC 22000
• Good Knowledge in food labelling regulatory requirement
• Familiar with food regulations for product development in S.E.A. counties and oversea countries
• Familiar with Halal legal requirement
• Process good leadership skill, excellent written and verbal communication skill.
• At least 10 years experience in Food Manufacturing industry

• Proven strong leadership, excellent people management skills with core understanding and management of wholesale division
• Accountable for all sales and selling activities to wholesalers, specialty retail accounts, corporate organizations, departmental stores, chain stores, e-commerce and online retailers
• Manage key accounts in the outdoor and sporting goods industry.
• Plan, implement and execute aggressive sales and accounts opening plans.
• Responsible in growing sales, meeting or exceeding company sales targets revenue and profitability targets in line with company’s directions and strategies.
• Ensure timely collection of payment from orders/sales achieved.
• Ensure team and customers receive all product training/information on a timely basis.
• Lead,coach, motivate and develop team member/s.
• Any other tasks assigned by management.
• Maintain close, amiable business relationship with existing and potential dealers’ account
• Any other tasks assigned by management.

Requirements:

• Diploma or degree in any discipline.
• Proven track record in sales in the outdoor.
• At least 3 years’ experience in a wholesale regional business development role.
• Good leadership, interpersonal, communication and analytical skills.
• Able to multi-task in a fast-paced environment.
• Able to travel overseas for business, sales and market visits.

• Plan and execute E-commerce marketing strategies, campaigns, promotional programs and digital marketing
• Conduct research and analyse the marketing data / information and monitor competitor’s activities
• Manage and update the Company’s websites, social media i.e. Instagram, Facebook, Linkedin, Youtube etc.
• Assist in implements, standardizes and executes creative store displays for campaigns, product launches and promotions
• Assist in public relations, social media related projects, campaigns and sponsorship
• Generate graphic and execute marketing duties - create banners, posters, flyer, voucher, signboard, logo etc.
• Manage, upload of products information and update of E-Commerce platforms (Shopee, Lazada, Qoo10 etc.)
• Daily execution of E-Commerce includes shipment preparation, quantity and variation checking, arrange stock transfer from store, arrange delivery for online store and attend to customers’ queries etc.
• Align and filter the E-store’s stock with warehouse’s stock to avoid shipment delay. De-list product unavailable / out-of-stock and listing up available product etc.
• Execute promotional programs or event that support the retail stores and studio (seasonal sales / promotion to keep revamp signboard, store label etc.)
• Support in event / campaign related inquiries: fees payment, preparation, registration, participant inquiries etc.
• Drive sales acquisition and identify new prospects
• Handle clients / customers’ feedback, complaints and queries
• Any other duties / projects as assigned

Requirements:

• Min 3 years relevant marketing experience
• Experience in Adobe Creative Suite (Illustrator, PhotoShop, Al Photo Editor) preferred
• Knowledge of various local & international e-commerce platforms / systems
• Good communication & interpersonal skills
• Possess strong initiative, self driven, positive with can-do attitude
• Fast learner, ability to work independently and as a team player
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

We are looking for a dynamic individual to help us incrase the current market share.

What You will be Doing:

· Develop and execute strategic plans to achieve sales targets and expand our customer base

· Build and maintain strong, long-lasting customer relationships & improve sales performance from weak existing markets.

· Partner with customer to understand their business needs and objectives.

What We are Looking for:

· Proven Sales Experience, meeting or exceeding targets.

· Ability to communicate, present, negotiation and presentation skills

· Proven ability to drive the sales process from plan to close.

you may reach us at [email protected]

Job Description:

• Build strong client relationships to maintain old business and acquire new customers for IBMS/BMS Systems in local market.
• Maintain regular communication with clients to ensure that all of their needs are understood and addressed.
• Collaborate with various internal departments and consultants to ensure that they fulfill all customer requests and focus on improving the customers’ experience.
• Resolve complaints and keep track of all processes that pertain to the client’s desires.
• Build and strengthen the relationship with M&E consultants, contractors and developers.
• Collect and analyze data concerning consumer behavior to understand changing needs to ensure the KPIs are met.
• Prepare quotations, tender compliances and marketing proposals.
• Other ad-hoc duties as assigned.

Requirement:

• Diploma or Degree in Engineering or equivalent.
• 3 to 5 years working experience in related industry.
• Good technical knowledge of IBMS/BMS Systems
• Able to build and maintain good rapport with all internal and external stake holders including clients, M&E consultants, contractors, developers and team members.
• Excellent negotiation, communication and presentation skills.
• Professional experience in a sales or customer service role.
• Excellent organizational skills and attention to detail.

Job Summary:

The Sales & Operations Executive will drive sales and ensure smooth event operations. This role involves client engagement, planning and executing roadshows, and managing on-site customer service to boost conversions and meet targets.

Key Responsibilities:

• Operations & Event Coordination:
  • Assist in developing sales strategies tailored to the foreign and domestic worker markets.
  • Plan, coordinate, and oversee events and roadshows, ensuring seamless execution from start to finish.
  • Manage logistics, including setup, staffing, transport, and equipment needed for events.
  • Collaborate with the team to ensure all roadshow requirements are met and align with client expectations.
  • Assist in inventory management, stock replenishment, and logistical support for mobile sales.
  • Work on-site at events and roadshows to support sales efforts and engage with attendees.
  • Administrative & Marketing Support:
  • Prepare reports on sales and event outcomes, including data entry, tracking sales performance, and analyzing key metrics.
  • Assist in preparing proposals, budgets, and presentations for prospective clients.
  • Support the development of marketing materials and sales pitches.

Job Requirements:

• Able to commit to 5.5 days work week
• Willing to work long, irregular hours, weekends, public holidays when required
• 2+ years of experience in sales, operations, or event management is an added advnatage (NEW COMERS ARE WELCOME)
• Strong communication and interpersonal skills, with the ability to engage with diverse audiences.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Knowledge of the telecommunications industry or experience in targeting foreign/domestic worker markets is a plus.

What We Offer:

• Opportunity to work in a dynamic and fast-growing company with a supportive team.
• Competitive salary and performance-based incentives.
• Exposure to diverse projects and professional development opportunities.
• A chance to make a meaningful impact in the communities we serve.

Job Description

We are seeking a Assistant General Manager with the following main duties:

1) General supervision over rice distribution business;

2) Finanical control;

3) Stock control;

4) Hygiene and quality control;

5) Staff management;

6) Sales operation control;

7) Other Ad-hoc duties / projects as assigned

Requirements :

1) Proficient in Japanese language, enabling effective communication with Japanese customers and the Japan Headquarters.

2) 15 years' of experience or above on food products sales

3) Familiar with Rice milling Machine

We are currently looking for a Senior Project Manager to oversee and lead our projects within the commercial joinery sector. The ideal candidate will play a key role in driving project success and ensuring the timely delivery of high-quality outcomes

Role & Responsibilities:

Pre-contract / Tendering Phase:

• Provide support to tender team on tender phase, including but not limited to – attending tender briefing/site visit and tender interview, preparation of project programme, project risk analysis, project understanding and strategy to win, as necessary

Project Delivery:

• Participate in project kick off meeting upon contract award, and organise briefing to each team leaders to brief on project scope.
• Prepare and compile all required project documentation i.e. Pre-con Survey Report, PTW submission, Project Schedule, Weekly Site Progress Report, Procurement and Drawings Tracking List, Handover Reports, Defect Registers, Certificate of Complete etc., as required.
• Compile material schedule and identity long lead items, as well as material samples for client sign-off (supported by Procurement, Joinery, and Project Admin team), and liaise with QS and procurement team to ensure timely delivery of all procurement items.
• Perform risk management to minimise project risks.
• Monitor and control outcomes to resolve issues, dependencies, and critical path deliverables.
• Coordinate with all internal departments and vendors to ensure smooth delivery of projects.
• Certify subcon/vendor payment claim (certify payment requisition in HelloSign).
• Ensure timely project delivery at high quality standard and to client’s expectation.
• Work closely with QS on VO summary update, ensuring PMI/PO are received prior to commencing all additional works. Close out project VO with client upon project completion.
• Inform QS team upon achieving key project milestones for progress claim submission/ billing.
• Prepare project close-out report and organise internal project close-out discussion to identify lessons learned and improvement opportunities.

Job Requirement:

• Adopt a proactive mind-set when facing and solving issues; take charge of the planning and organization of resources and activities at site.
• Minimum must have 10 years of relevant experience in Renovation & Fit-out Works in SINGAPORE (ID & Joinery）

To Apply:

We regret that only successfully shortlisted applicants will be contacted.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Responsibilities:

· Sell our products and/or services to local, B2C & overseas clients

· Ensure proper documentation and packaging for overseas shipment

· Build and maintain relationships with new and existing clients

· Handle customer feedback & complaints

· Maintain records of all sales leads, activity, order history and pricing

· Submitting monthly forecasting report to purchaser

· Generate sales report for submission to management

· Sales coordination including assisting sales team to arrange customers appointment, handling urgent calls, sales emails and messages when sales representatives are unavailable.

· Handling orders by phone, email, SMS or mail and checking the orders have the correct prices, discounts, MOQ.

· Inputting orders to company’s system, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

· Ad-hoc duties as assigned

Requirement:

· Strong interpersonal skills

· Preferred knowing in Japan culture, as required speaking and writing in Japanese with Japanese customer.

· Preferred lady as required speak with Lady Japanese customer.

· Willing to work independently and initiative

· Proactive problem solvers

· Computer use competency

· Able to touch pork & beef meat.

· Well-developed phone manners and high comfort level in initiating conversations is essential

· Social and positive personality

****We regret that only shortlisted candidateswill be notified. ****

Job Description

Reporting to: Project Director

Responsibilities:

• Manage scopes of ACMV/HVAC and ensure adherence to contract obligations related to company scope.
• Oversee project cost management and ensure timely reporting and communication with clients, stakeholders, and workforce.
• Ensure compliance with engineering practices and safety implementations in project management.
• Plan and implement project schedules, procurement processes, cost management, and contractual fulfilment.
• Lead and coordinate with team engineers and coordinators to ensure effective communication and execution of tasks.
• Supervise testing and commissioning of necessary systems and structures.
• Implement and govern the safety management system on site.

Requirements:

• Minimum Bachelor’s Degree in Mechanical, Building Services, or a relevant field.
• At least 5 years of experience in a similar role.
• Strong management, communication, presentation, and reporting skills.
• Demonstrated leadership, independence, commitment, and conflict resolution abilities.
• Experience in BIM is preferred. Candidates willing to learn and achieve BIM skills/qualifications will be supported.
• Full staff benefits after probation.

Advantages & Remunerations:

• 5-day work week.
• Skillset conversion to BIM management with training provided.
• Career progression opportunities upon achieving BIM accreditation.
• AWS and variable performance bonuses included.
• Annual incentive trips and further learning/education encouraged with sponsorships.
• Flexible working hours and work-from-home options.
• Comprehensive medical benefits.

RESPONSIBILITIES:

• Identify and establish new customers through prospecting.
• Develop and execute sales strategies to meet sales quotas.
• Collaborate with cross-functional teams, including Pre-Sales, Marketing, and Consultants, to create integrated IT solutions for both existing and new clients.
• Effectively manage and drive the sales cycle from prospecting to successful closure.
• Cultivate a robust network with decision-makers/key influencers in the customer and vendor communities.
• Build long-term, trustworthy, and collaborative relationships across all levels within customers' environments.
• Establish rapport and collaboration with internal and external stakeholders.
• Collect, track, and analyze large amounts of data.
• Demonstrate adaptability and strong problem-solving skills.
• Exhibit excellent active listening skills.
• Undertake other tasks and projects as assigned by the Reporting Manager or Management.

QUALIFICATIONS & EXPERIENCE:

• Possess a Diploma/Degree in IT/Engineering or Business Administration.
• Ideally, have 1 to 2 years of experience in IT sales.
• Self-starter with energizing customer interaction.
• Excellent oral and written communication skills.
• Ability to build relationships with clients and coworkers.
• Positive problem-solving skills.
• Comfortable working in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills.
• Preferred background in sales.
• Creative, energetic, and positive attitude

Job Description:

• Support Sales Manager to develop comprehensive BMS estimation which include preparation of tender submission and marketing materials during tender and follow up stage.
• Understand technical drawings and specification requirements.
• Establish good relationship with vendors and negotiate with them.
• All other ad hoc duties as assigned.

Requirements:

• At least Higher Nitec/ Diploma in Engineering Discipline
• Preferably some technical knowledge of BMS System
• Good communication skills and able to speak English well
• Well versed with Microsoft Office including Excel, Words, Powerpoint
• Team player
• Able to prioritizes, organized and multitasking
• Fresh graduates are welcome to apply. Training will be provided.

About Us:

Join our dynamic team as an Export Sales Executive! We’re looking for an enthusiastic, results-driven individual to take charge of sales and marketing strategy in designated international territories. This role offers an exciting opportunity to drive brand growth across borders, develop market insights, and work directly with a diverse range of customers and industry players.

Key Responsibilities:

• Spearhead marketing initiatives, business development opportunities, and new market entry plans, including analysis, budget setting, and timelines.
• Build and leverage in-depth market knowledge, including understanding new product development, market size and potential, key competitors, and consumption patterns.
• Engage in negotiations related to pricing, customer specifications, and promotional activities to meet client needs.
• Represent the brand at local and global trade shows, exhibitions, and other events to enhance brand awareness and visibility.

Job Requirements:

• Degree or Diploma in Marketing, Business, Management, or a related field.
• Self-motivated with a proactive, positive attitude and determination to excel.
• Strong interpersonal skills with the ability to communicate professionally and responsively across all organizational levels.
• Proficiency in presentation, with a strong command of both English and Mandarin (to liaise with English- and Mandarin-speaking associates).
• Prior experience in Business Development, particularly within FMCG, F&B, or Hospitality, is an advantage and will ease the learning curve for this role.
• This position involves travel to assigned territories to build market presence and engage with customers.

Why Join Us?

This is a fantastic opportunity for those passionate about sales, international business, and traveling. Be part of a team that thrives on growth and brand innovation across borders, with ample opportunities to shape your career in a global marketplace.

Internal Job Reference - Apply through our internal job portal with the link below:

https://survitec.csod.com/ux/ats/careersite/4/home/requisition/2326?c=survitec

Job Responsibilities:

· Drive organic business growth, by generating revenue from new and existing customers and markets. Own and manage all direct sales channels and the bid activity required to serve those channels.

· Provide deep customer insights back into the Product team, ensuring deeply understand customer needs.

· Contacts assigned/agreed customers or prospects to sell company products within a designated geography or market sector. Focuses on meeting personal sales targets, new business development, maintaining customer relationships and troubleshooting specific customer problems.

· Develops a sales plan to deliver revenue retention, revenue growth and new business for personal customer portfolio or sector, to meet or exceed personal sales targets and drive overall organic business growth ambition.

· Develops and implements client relationship management plans to identify and build relationships with relevant decision makers and influencers within own customer portfolio organisations; enables effective two-way flow of information and develops understanding to deliver customer value and resolve issues.

· Sets clear objectives for each sales call or meeting; adapts standard materials to make engaging presentations to customer decision makers and influencers; asks relevant questions to gather information, evaluate the customers' level of interest and to identify and respond to areas requiring further information or explanation.

· Develops a personal network within the business sector and represents the Company with customers and at business sector events. Obtains market intelligence and enhances the visibility and reputation of the Company, its products, services and ability to provide holistic safety solutions.

· Configures product and services solutions and associated contractual terms that meet the customers' mid- to long-term needs, taking input from relevant internal specialists. Presents the solution to customer representatives and negotiates agreement within a pre-defined range of commercial parameters.

· Collaborates internally and works as the customer champion in cross-functional teams to build strong external customer relationships.

· Any other tasks assigned by line manager from time to time.

Job Requirements:

· Diploma or Degree in Engineering or related field, with minimum 5 years of marine sales working experience or related industries.

· Strong familiarity and networks within the marine space.

· Experience in direct sales or from technical product know-how and/or support of the sales process.

· Builds strong customer relationships and delivers customer-centric solutions.

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

· Relates openly and comfortably with diverse groups of people.

· Manoeuvres comfortably through complex policy, process, and people-related organisational dynamics.

· Gains the confidence and trust of others through honesty, integrity, and authenticity.

• Overseeing and determining for major IT projects including system updates, migrations and digitalization
• Develop and implement policies relating to network security disaster recover and I structure
• Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies
• Conduct regular system audits
• Strong troubleshooting and problem-solving skills
• Experience in managing on-premise servers, storage area networks
• Multi-tasking

5.5days a week

Responsibilities:

Oversee M&E projects from planning to completion.

Coordinate with clients, engineers, and contractors to define project scope, goals, and deliverables.

Manage budgets, resources, and timelines.

Ensure all projects comply with safety and quality standards.

Requirements:

At least 4 years of experience in M&E project management.

Min Diploma/Degree in Mechanical/Electrical Engineering or related field.

Strong leadership and communication skills.

Able to manage multiple projects under tight deadlines.

### Join the Future of Digital Marketing with AI!

Are you ready to revolutionize the marketing world?

Step into the future with us as an AI Marketing Sales Executive at Simba Pte. Ltd.! Proactive sales, involving cold calling and other strategic activities to drive business growth.

Position: AI Marketing Executive/ Manager

Salary Range: $2000 to $6900 (with High Commission Structure)

Why This Job is Perfect for You:

• Innovative Environment: Work with real cutting-edge AI technologies that are going to benefit our SME companies and transforming the marketing landscape.
• Career Growth: High commission structure, opportunities for internal and external courses, and a dynamic work culture.
• Comprehensive Benefits: Medical and insurance coverage, additional annual leave, and a supportive team environment.
• Impactful Work: Engage with local and regional brands, contributing to meaningful CSR initiatives.

What We’re Looking For:

• Most Importantly: Fun, Energetic and Positive.!
• Passion for AI Marketing: Young, Enthusiasm for integrating AI into daily marketing strategies.
• Sales Savvy: At least 1 year of sales experience with a knack for building strong client relationships.
• Digital Marketing Knowledge: Understanding of digital marketing trends and tools - Web development, SEO, SEM, Google, Facebook marketing, TikTok, Instagram, XiaoHongShu, etc.

What Makes This Role Exciting for You:

• Tech-Savvy Culture: Embrace the latest AI innovations and be at the forefront of technological advancements.
• Dynamic Work Environment: A fun and energetic workplace that values creativity and fresh ideas.
• Career Advancement: Fast-track your career with ample learning and growth opportunities.
• Community Impact: Be part of a company that values social responsibility and community engagement.

Your Role:

• Prospecting and Cold Calling: Identify and reach out to potential clients via cold calling and lead generation.
• Develop Strategies: Create and implement innovative AI marketing strategies.
• Client Engagement: Conduct engaging sales presentations and build lasting client relationships.
• Lead Generation: Prospect new leads and drive sales growth.
• Team Collaboration: Work closely with a dynamic team to achieve collective goals.

Step into the future with AI Marketing with Simba, and be a part of the Ai Marketing revolution!

Ready to make your mark in the world of AI marketing? Apply now and join us in shaping your future! Or Email: [email protected]

Roles & Responsibilities

• Responsible for all finance and accounting functions including cash forecasting, cash management, operational budgeting, accounting, auditing and financial reporting
• Responsible for timely monthly, quarterly, budget, forecast analysis and management report presentation
• Managing statutory financial accounts; P&L review, Balance sheet review and intercompany reconciliation, identifying and following up on areas of concern within the reconciliation.
• Preparing costing and pricing set up
• Work closely with Business Unit Managers/MD to drive performance through: -
• Monthly management P&L reviews and analysis
• Market segmentation and competitor analysis
• Cost management initiatives
• Liaising with corporate secretary to ensure compliance with statutory and regulatory requirements
• Assist with legal matters and liaising with governmental bodies
• Liaise with external auditor and handle corporate taxation matters
• Implementing accounting policies and internal control procedures and ensuring compliance
• Able to manage multiple priorities and tight submission deadlines
• Any other ad hoc duties as and when assigned by the management

Requirement

• Degree in Accounting, Finance. ACCA/CA/CPA is a plus.
• Minimum 8 years of working experience preferably in Food & Beverage, Food Manufacturing, Equipment or commercial environment
• Well versed in FRS, tax regulations, laws and any compliance requirements
• Knowledge of accounting software MYOB is a plus
• Strong analytical skills is a must and able to work independently

Your role shall encompass:-

· Market development, contacting stakeholders and influencers to educate the on the benefits of TIS ranges of products

· Assisting end-user and consultants to specify TIS’s products in tender documentation and design

· Prepare costing sheet and deliver sales quotations and take part in sales negotiations direct with customer.

· Develop sales plan and updating with your sales activities, keeping contact databases up to date and managing ongoing opportunities to achieves sales target.

· Liaise with manufacturer to understand product selection and system design;

· Work with consultants and end user design and selection to propose our product to the systems

· Provide ongoing technical support from project initiation to completion.

· Prepare and conduct exhibition, seminars and network events when required.

· Other adc hoc duties as assigned.

Requirement: -

· Any engineering diploma or higher.

· Minimum 2 years working experience in engineering product sales, experience with construction, semiconductor or pharmaceutical industry is advantage.

· Good interpersonal and communication skills

· Objective driven and able to work independently in a multi-tasking environment

· Good computer skill including knowledge in Microsoft Office. AutoCAD software experience an advantage.

· Full time position.

Key Responsibilities:

1. Sales Support: Assist the catering sales team in generating leads, prospecting potential clients, and following up on inquiries. Provide information on catering services, pricing, and availability. Coordinate and schedule appointments and site visits for the sales team.

2. Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing event information, and maintaining a positive client experience throughout the sales process. Respond to emails, phone calls, and other communication promptly and professionally.

3. Event Coordination: Collaborate with clients to understand their event requirements, preferences, and budget constraints. Assist in creating customized event proposals, menus, and contracts. Coordinate event details with internal departments, such as culinary, operations, and logistics, to ensure successful event execution.

4. Order Processing and Documentation: Prepare and process catering orders, ensuring accuracy and timely delivery. Maintain proper documentation, including contracts, invoices, and event details. Coordinate with the finance department for billing and payment processing.

5. Menu Planning and Customization: Work closely with clients to understand their menu preferences and dietary restrictions. Coordinate with the culinary team to customize menus and ensure the availability of ingredients.

Communicate special requests or menu changes to the appropriate departments.

6. Event Logistics: Assist in arranging logistics for events, such as venue setup, equipment rental, and transportation. Coordinate with vendors and suppliers to ensure timely delivery and setup of catering services. Address any event-related issues or last-minute changes that may arise.

7. Sales Reporting and Administration: Maintain accurate and up-to-date sales records, including leads, prospects, and client information, using CRM software or other tools. Prepare regular sales reports, including activity tracking, conversion rates, and revenue analysis. Assist in monitoring and managing sales pipelines.

8. Client Relationship Management: Build and maintain strong relationships with clients by providing exceptional customer service. Follow up with clients post-event to gather feedback and address any concerns or issues. Identify opportunities for repeat business or referrals.

Requirements:

• Detail-oriented and strong problem-solving skills
• Excellent communication skills, both oral and written.
• Must be able to communicate in Mandarin
• Experience with CRM software is an advantage
• Able to work under pressure and meet deadlines
• Knowledge of the local catering industry and event planning
• Quick learner with a passion for sales and customer service
• Self-motivated with a results-driven mindset
• Availability to start immediately

Key Responsibilities:

1. Sales Support: Assist the catering sales team in generating leads, prospecting potential clients, and following up on inquiries. Provide information on catering services, pricing, and availability. Coordinate and schedule appointments and site visits for the sales team.

2. Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing event information, and maintaining a positive client experience throughout the sales process. Respond to emails, phone calls, and other communication promptly and professionally.

3. Event Coordination: Collaborate with clients to understand their event requirements, preferences, and budget constraints. Assist in creating customized event proposals, menus, and contracts. Coordinate event details with internal departments, such as culinary, operations, and logistics, to ensure successful event execution.

4. Order Processing and Documentation: Prepare and process catering orders, ensuring accuracy and timely delivery. Maintain proper documentation, including contracts, invoices, and event details. Coordinate with the finance department for billing and payment processing.

5. Menu Planning and Customization: Work closely with clients to understand their menu preferences and dietary restrictions. Coordinate with the culinary team to customize menus and ensure the availability of ingredients. Communicate special requests or menu changes to the appropriate departments.

6. Event Logistics: Assist in arranging logistics for events, such as venue setup, equipment rental, and transportation. Coordinate with vendors and suppliers to ensure timely delivery and setup of catering services. Address any event-related issues or last-minute changes that may arise.

7. Sales Reporting and Administration: Maintain accurate and up-to-date sales records, including leads, prospects, and client information, using CRM software or other tools. Prepare regular sales reports, including activity tracking, conversion rates, and revenue analysis. Assist in monitoring and managing sales pipelines.

8. Client Relationship Management: Build and maintain strong relationships with clients by providing exceptional customer service. Follow up with clients post-event to gather feedback and address any concerns or issues. Identify opportunities for repeat business or referrals.

Requirements:

• Minimum Diploma qualification.
• • Excellent verbal and written communication skills.
• • Strong organizational and time management abilities.
• • Detail-oriented with excellent multitasking skills.
• • Proficiency in MS Office applications and CRM software.
• • Ability to work under pressure and meet deadlines.
• • Knowledge of the local catering industry and event planning processes.

Established good customer relationship and provide product selection solution to best meet the customer's workplace need. Penetration and retention of
existing business through pro-active outbound calls & email marketing promotions.

• Customer Engagement - Actively influence customers to purchase products by providing detailed product information and accurate price quotations.
• Data Management - Maintain and update customer general data, ensuring records are current and accurate (including email, primary contact, and contact numbers).
• Customer Support - Address customer feedback and handle inquiries and complaints with professionalism and efficiency, ensuring a positive customer experience.
• Promotional Execution - Implement marketing and sales promotions aimed at reactivating existing customers, particularly within vacant territories.
• Service Excellence - Deliver exceptional customer service at all times, maintaining a high level of professionalism and commitment to customer satisfaction.
• Additional Duties - Perform any other reasonable ad-hoc assignments as required to support the team and business objectives.

QUALIFICATION

• Minimum Diploma level
• SAP user , high proficiency in Microsoft Office (Excel), Sales prospoecting skills, sales negotiation skills
• Effective communicator. Fluent in oral and written English.
• Minimum 2 year of relevant experience in handling outbound calls/Telemarketing/Telesales