Our client is a Global MNC in the Logistics and Freight forwarding industry. Due to their current expansion plan, they are looking for a After Sales Service Coordinator to join their Sales Team, in hopes of developing the current high performing team. They are located in the East area.

Duties of After Sales Service Coordinator:

• Serve as the primary contact for customer issues and proactive account management.
• Maintain strong relationships with customers and internal departments.
• Support the preparation process for successful RFQ submissions.
• Advise departments to enhance revenue from existing business models.
• Manage and coordinate multiple regional/global accounts and review KPIs.
• Lead business reviews to evaluate operational performance and meet requirements.
• Troubleshoot issues and provide guidance to the global operations team.
• Resolve customer issues promptly and escalate pain points as needed.
• Participate in sales, customer service, billing, legal, operations, and pricing activities.
• Regularly update SOPs and share best practices with the team.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Plan initiatives to enhance the patient experience and foster a patient-centric culture.
• Lead and oversee the feedback management process, encompassing service recovery and active engagement with staff, patients, and caregivers.

Requirements

• Hold a recognized degree with a minimum of 8 years of experience in customer/patient service operations, including at least 2 years in a managerial role.
• Demonstrate a proven track record in establishing a service-oriented culture.
• Possess experience in developing, evaluating, and conducting service training.
• Have excellent writing and editing skills.
• Possess expertise in conflict resolution, data analytics, and presentation skills.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

• Position: Interior Sales Designer | Free Training & Guidance Provided + Leads Provided | Up To $2500 Basic + Commission OR Full Commission Basis
• Office Location: Sin Ming Plaza | Site Locations: Across Singapore
• Working Hours: Flexible Arrangement
• Salary (commensurate with experience): Up to $2500 Basic Monthly + 15 – 30% Commission Per Project OR Full Commission Basis of Average $5000 - $8000 Per Project | Attractive monthy / quarterly sales incentives
• Duration: Permanent
• Industry: General Contractor

Responsibilities:

• Meet with potential clients (leads provided)
• Understand clients' needs and preferences
• Draft renovation quotations
• Create layout plans
• Design Consultation
• Oversee and coordinate project sites
• Ensure project timelines and quality standards are met

Requirements:

• Strong passion for design and sales
• Ability to work well in a team and independently
• Experienced with AutoCAD/3D Max will be an advantage
• Bilingual in English and Mandarin to liaise with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Digital Marketing Assistant Manager, in hopes of developing the current high performing Digital Marketing team. They are located in the North area – easily accessible.

Duties of Digital Marketing Assistant Manager:

• Drive the company's digital growth within the marketing strategy, ensuring alignment.
• Develop and execute the performance marketing strategy and SOPs.
• Execute digital campaigns across search engines, social media, and programmatic advertising.
• Analyze campaign performance and report on goals from impressions to sales.
• Collaborate with agencies to optimize campaigns based on trends and insights.
• Conduct A/B and conversion testing.
• Optimize the digital user journey and experience in collaboration with internal teams.
• Lead digital marketing efforts, sharing expertise with the team.
• Assess the customer experience across all digital touchpoints.
• Work with internal teams, agencies, and vendors.
• Stay abreast of and advise on emerging technologies.

Requirements:

• Diploma holder with 5 years of digital marketing experience
• Able to communicate in both English and Chinese to communicate with Chinese counterpart
• Experience in using Social Media Platform like Xiao Hong Shu, Dou Yin, wechat and etc
• Good presentation and interpersonal skills
• Familiar with SEO, SEM and Google Search Engine

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

As a key member of the Sales Support Team, the Customer Service (Sales Support) Executive reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• To maintain a proactive relationship with customers in your own market responsibility area
• To facilitate good communication between customer, Sales, and Operations Departments.
• To enter customers' orders in accordance with the Purchase Order (PO) and allocate quantity. This is to ensure that the orders are in optimized delivery quantity and evenly loaded over the month.
• To anticipate customer reactions to unfavourable schedule confirmation and quality issues, etc. The Sales Support Executive is expected to address any customers' concerns and pursue information or activity to satisfy the customers' needs.
• To keep up to date with product knowledge, policies, and processes so as to provide accurate and relevant information to customers.
• To utilise the available quotation tools and knowledge about the customer, to leverage on insights leading to an improved customer satisfaction and successful resolution and upselling.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Work experience in a SME trading or distributor environment
• 2 years of sales support experience preferred
• Organized, meticulous, and disciplined person with a good eye for details
• Able to work in teams as well as independently
• Must be able to work in fast-paced environment
• Good proficient in written and spoken English
• Proficient in MS office - Words, Excel
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Security and Parking Operations Manager to be part of their Operations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Security and Parking Operations Manager:

• Manage carpark applications, reports, security plans, SOPs, training guides, and access systems.
• Monitor overall security and carpark operations, including tenant inquiries and addressing issues or complaints.
• Prepare and call tenders for term contract services like security and carpark systems.
• Maintain accurate records of transactions, parking fees, and complimentary tickets.
• Generate reports on occupancy, revenue, and operational issues.
• Work with property management and stakeholders on carpark operations and improvements.
• Assist visitors and tenants with security-related inquiries and concerns.
• Maintain records of incidents and conduct regular inspections of security operations.
• Guide the security team in emergency situations and collaborate with law enforcement if needed.
• Reporting & Budgeting: Prepare monthly and annual reports, manage budgets, and ensure compliance with regulations.

Requirements:

• Diploma / Degree in related field
• Relevant experience in Commercial Buildings settings.
• Comfortable to work 5.5 days

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established market leader in the Pharmaceutical industry. They are looking for a Growth Marketing Manager to assist their team for the next phrase of their business. They are located in West – easily accessible.

Key Responsibilities:

• Create and implement targeted marketing and business development strategies for each health brand to increase market share and achieve revenue and profitability goals.
• Manage comprehensive online and offline marketing campaigns to expand B2B and B2C customer bases, boost engagement, and enhance brand recognition.
• Continuously improve marketing and business development processes using data-driven insights. Stay updated on industry trends and digital marketing changes to ensure high ROI.
• Identify and secure partnerships to increase distribution channels and market penetration. Strengthen relationships with key opinion leaders to enhance brand credibility.
• Develop and mentor a high-performing team to execute effective marketing and business development strategies in a creative and strategic environment.

Requirement:

• Degree in Marketing / Business
• Min 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
  EA License No. 19C9682
  EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a QA Assistant Manager / Manager to be part of their QA Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of QA Assistant Manager / Manager:

• Oversee QA processes for raw materials, in-process items, finished products, and packaging.
• Collaborate with the Head of Production to set and uphold quality standards.
• Develop and maintain an effective Quality Management System (QMS), including documentation, audits, and improvement initiatives.
• Provide inter-departmental support and ensure effective communication on quality-related issues.
• Lead the Quality Assurance Task Force to investigate and resolve product non-compliances.
• Manage maintenance and calibration of QA equipment.
• Evaluate monitoring records and process operation parameters.
• Handle material failure reviews and follow up on disposal decisions.
• Review out-of-specification product parameters and authorize fit-for-purpose decisions.
• Implement actions to prevent product nonconformity.
• Identify and document product quality issues.
• Ensure adherence to 5S, safety, and security standards in the workplace.
• Perform other duties as assigned.

Requirements:

• Diploma / Degree in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Mrs Wong Kwok Leong Student Wellness Centre (MWKLSWC).
• Accommodations and Accessibility:
  • Assess, recommend, and implement disability-related accommodations to enhance learning accessibility for students with disabilities, both permanent and temporary.
• Student Well-being:
  • Conduct regular socio-emotional check-ins to support the well-being of students receiving disability support services.
• Programme and Club Management:
  • Manage the student assistant programme, overseeing recruitment, training, and service delivery.
  • Coordinate activities of the student club aimed at promoting the inclusion of students with disabilities within SMU.
• Records and Documentation:
  • Ensure accurate and timely management of student records and case documentation in the designated database management system.
• Resource Development and Support:
  • Develop and distribute resource packs and information guides to facilitate disability support across various departments and faculty.
  • Provide support to faculty members and school administrators in assisting students with disabilities.
• Awareness and Engagement:
  • Organise and execute events, workshops, and campaigns to raise disability awareness within the SMU community.
• Stakeholder Collaboration:
  • Work closely with internal stakeholders (Registrar's Office, Career Centre, etc.) and external partners (SG Enable, other IHLs, community organiations) to enhance disability inclusion and accessibility on campus.
  • Collaborate with corporate industry partners to create opportunities for inclusive hiring of students with diverse needs and abilities.
• Supervision and Leadership:
  • Supervise and mentor other DSS staff and interns to ensure effective support for students with disabilities.
  • Fulfill any additional duties as assigned by the Head of MWKLSWC.

• A degree in social sciences, humanities, education, and/or communications.
• 6 to 8 years of relevant work experience in education and/or social work sectors, with a focus on supporting students with disabilities.
• A robust network of contacts within local and international disability support or volunteer welfare organisations is advantageous.
• Proven experience working with clients with special educational needs.
• Strong coordination and organisational skills.
• Ability to collaborate effectively within a diverse community.
• Proficient in conducting presentations, workshops, and group facilitation for students, faculty, and staff.
• Excellent interpersonal and written communication skills in English.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Generate Accurate Invoices: Prepare and issue invoices to customers, ensuring that the charges are correct and reflect the agreed-upon terms and services.
• Monitor Payments: Keep track of payments received and monitor accounts for any overdue payments. Follow up with customers as needed to ensure timely payment.
• Resolve Billing Issues: Address any discrepancies or queries related to billing, working closely with customers and internal teams to resolve them promptly.
• Stakeholder Communication: Communicate effectively with stakeholders across the organization to gather requirements, provide updates, and align system capabilities with business needs.
• Maintain Records: Keep detailed records of all customer master files and billing activities, including invoices issued, payments received, and any adjustments made.
• Customer service: Handle customer inquiries and disputes related to billing, providing customer support and resolving issues promptly.
• Reporting: Support month-end and year-end close processes, ensuring all billing-related entries are accurate and complete, with compliance to revenue policies and regulations.
• Collaborate with Other Departments: Work closely with other departments to deliver timely billings and receipting and streamline the billing process.
• System Implementation and Upgrades: Participate in the planning and execution of billing system implementations and upgrades, ensuring minimal disruption to daily operations.
• Process Optimization: Analyze current billing processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
• User Acceptance Testing (UAT): Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.

• Diploma/Degree in Accountancy, Business, or a related discipline, or individuals currently pursuing CA qualifications with ISCA.
• Recent graduate with relevant competencies may be considered.
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 3 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Preferably some experience and knowledge in pastry will be a good advantage (Training will be provided).

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Description

• Personal assistant role to the Director
• Oversee and manage office administration work
• Handle maintenance servicing department
• Experience in administrative and well organised
• Schedule arrangement
• Project progress & monitoring report
• Minutes taking & travel arrangements

Job Requirement

• To travel around in Singapore & Overseas
• Team work with initiative
• Microsoft & presentation skills

Responsibility

• Coordinate on quotation requests
• Track and monitor status for internal teams
• Maintain and update assets inventory list
• Track and monitor status of Hardware purchases
• Liase with internal users and external parties on quotation requests
• Work in a local bank back-office operations

Requirement

• NITEC or higher qualification
• No prior experience required
• Knowledge of Microsoft Office skills, good in Excel Spreadsheet and Outlook email
• Good verbal and written communication skills - English fluency is required
• Willing to work on contract basis
• On-job training will be provided
• Ability to start work immediately preferred

Interior designers plan and organise the design of commercial and domestic interiors. Projects may take place in a range of settings, including:

• office spaces and industrial premises;
• retail locations,
• educational institutions and statutory boards,
• residential developments
• able to work on weekend and long hours

As a Corporate Sales Executive, you will be responsible for driving B2B sales, developing and maintaining strong relationships with clients, and achieving sales targets. Your key responsibilities will include:

• Corporate sales of School activities, Corporate Events, Team building and Bonding activities.
• Building and maintaining relationships with key decision-makers.
• Negotiating contracts and closing deals.
• Meeting or exceeding sales targets and performance metrics with chances to earn a high commission.
• Collaborating with the sales team and other departments to ensure customer satisfaction.

Key Qualifications:

• Experience in Event sales
• Proven experience in B2B sales, preferably in events.
• Strong negotiation, communication, and presentation skills.
• Ability to build and maintain lasting relationships with clients.
• Results-driven with a track record of meeting or exceeding sales targets.
• Self-motivated and able to work independently.
• Excellent problem-solving and strategic thinking skills.

Responsibilities:

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.

Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.

Hiring and training sales staff and ensuring staff meets their quotas and goals.

Managing budgets for expenses like bonuses, marketing, and travel.

Making the company's products and services as attractive to potential customers as possible.

Ensuring adherence to laws, regulations, and policies.

Sales Coordinator Requirements:

A bachelor's degree in business administration or a related field.

2 or more years experience in sales.

Experience as a sales coordinator or in administration may be advantageous.

Good team development and leadership skills.

Computer literacy.

Good administrative, organizational, and problem-solving skills.

Excellent communication, sales, and customer service skills.

The ability to multitask, work in a fast-paced environment, and meet deadlines.

Current knowledge of industry trends and regulations.

1. Identifying and establishing new projects

2. Site visit for check compliance to submit all authorities's submission

3. Preparing tenders, proposals and quotations for submission of projects

4. Negotiating contracts terms and conditions

5. To plan and perform testing activitives as well as assist in the implementation of all required

technical solutions

6. Participate in the preparation of the plan and check for SCDF ,JTC,URA, HDB complaince

7. Liase with sub-contractor and consultants for the execution of works

8. Ensure timely delivery of projects according to schedule

9. Attend site and progress meeting of the projects

10. Manage costs and time

11. Deal with potential risks

12. Ensure successful completion and closure of project

• Meeting with current clients to determine new opportunities for growth, such as adding new products or services
• Meeting with prospective clients to identify new business opportunities
• Analyzing data to determine which sales strategies are most effective for different types of businesses
• Attending trade shows or other events where they can meet potential clients in person
• Identifying potential customers’ needs, interests, and concerns, then suggesting solutions that fit their budgets and schedules
• Coordinating with other departments to ensure that customer orders are processed accurately
• Maintaining relationships with current clients in order to retain existing business and acquire new clients
• Presenting new product lines or services to existing clients in order to increase sales
• Developing training materials and managing sales staff to ensure they are knowledgeable about products or services offered by the company

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Who we are:

Established in 2012 Weybourne is the Single Family Office of the Dyson family.  Weybourne Holdings is the family’s principal corporate group, covering consumer technology, farming, financial investments and real estate. The Group also provides financial and other professional support to the family, their Estates, and to their wider business interests. We currently have a team of around 75 employees, whose roles cover accountancy and financial control, tax and treasury, property and investment management, insurance, security, risk and governance, ESG, IT and HR.  

How we work:

With an eye on the future, we work with a strong collective purpose to offer considered and practical advice to the family and their businesses. Acting in the Families best interest is, at all times, our primary focus. We are agile and nimble; we solve problems. Embracing a challenge is part of everyday life at Weybourne, and we are always up for a challenge! Courage of convictions and the drive to push new ideas though are qualities essential across all of our team. 

The role is a key support to the CFO on bank relationship management and treasury management.  It is supported by a team of two split between Singapore and the UK.

Overview - Role and Department:

The role provides strategic direction for the treasury function and is responsible for day to day treasury management and operation for the Group. The majority of the Group and the family’s business activities are carried out through corporate entities.

Key responsibilities:

• Management of external banking relationships, especially with regards to the family office’s operational banking.
• Ensure that the cash management arrangements operate as efficiently as possible and keep pace with the evolving environment both internally and externally to ensure the Groups liquidity needs are actively managed and met. 
• Maintain suitable treasury policies and procedures to ensure appropriate controls and segregation of duties are in place that work effectively and efficiently.
• Ensure the cash investment portfolio within the Financing Entity is efficiently managed and invested given the company’s risk appetite and cash requirements. 
• Ensure there is an appropriate and robust control and reporting framework in place for the portfolio to ensure effective and timely treasury reporting. 
• Arrange external lending facilities as required to ensure flexibility for the Group and associated business entities including managing any foreign currency exposures. 
• Provide timely and accurate cash forecasts and reporting to management and Group Reporting. 
• Manage the Treasury team to ensure that treasury transactions are correctly accounted for and understood.
• Act as the business risk owner for the Financing Entity, managing risks and critical controls to ensure a robust treasury function.
• Co-ordinate the preparation of all Board papers for quarterly Financing Entity Board meetings.
• As required money market and regular foreign exchange dealing – contact with external financial institutions direct or via a variety of systems for deal execution.
• Management of intercompany loans/deposits and the administration, documentation and reporting thereof.
• Management of liquidity positions – liaison with the Finance Team and the family office businesses as well as Group concerning actual and forecast cash, identification of needs resulting in appropriate action and or trade execution.
• Assessment of treasury systems to determine an appropriate fit for the Group and family office treasury needs, working alongside the Systems Manager, implementing appropriate solutions.
• Treasury project work – as required.
• Prepare many of the papers which will be required in connection with the governance and control of the Treasury operations.
• Liaison with wider Group, subsidiary businesses and key parts of the Family Office.

Additional Responsibilities:

• Building strong and positive relationships throughout the Weybourne Group to promote effective and streamlined reporting, ensuring seamless collaboration when necessary.
• Displaying a dedicated commitment to self-improvement by actively seeking out training opportunities that enhance your role and skillset.
• Taking proactive measures to uphold exceptional work standards, taking the initiative to address any areas that do not meet requirements or raise concerns when necessary.
• Adhering to company policies, procedures, and embodying the core values of Weybourne in your conduct, ensuring alignment with the Finance team.
• Tackling miscellaneous tasks on an as-needed basis, showing flexibility and willingness to contribute beyond your core responsibilities.

• Experience of treasury operations in a multi-national and multi-currency group.
• Likely to be AMCT qualified or in the final stages of study for the qualification.
• University graduate with a business degree.
• Qualified accountant with business relevant experience from practice or commercial.
• Willingness to work in a less structured, fast moving, start-up environment.
• Willingness to use initiative in resolving operational issues.
• Ability to work as part of a team and show initiative to want to enhance processes and procedures.
• Able to juggle multiple workstreams simultaneously and deliver work on time.
• Effective, professional and diplomatic in dealing with colleagues, internal clients and third-parties.
• Willingness and ability to adapt quickly to new and unfamiliar challenges.
• Question the status quo, embrace new ideas, explore new methods to enhance processes.
• Senior member of the Global finance team able to deputise for the CFO where required.

• Discretionary bonus scheme.
• CPF Contributions.
• Wellbeing flex fund.
• Hospital & Surgical Cover.
• Dental Insurance.
• Personal Accident Cover.
• Outpatient Clinical Insurance.
• Life assurance.
• 23 days holiday.
• Employee Assistance Programme.
• Access to product discounts.
• Campus perks - free barista coffee and lunch.
• Learning & Development allowance.

The sales supervisor may also perform some tasks of a manager, such as purchasing, accounting and budgeting. Retail sales supervisors may ship goods, arrange displays and help customers as well as assist staff. Whether overseeing retail or non-retail sales activities, they make day-to-day decisions regarding the employees they supervise.

• Greet and assist customers

• Respond to customer inquiries and complaints

• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods

• Inventory stock and reorder when necessary

• Instruct staff on how to handle difficult or complicated sales

• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

• Formulate pricing policies and accuracy

• Attend trade shows to identify new products and services

• Coach, counsel, recruit, train and discipline employees

• Approve contracts with vendors

• Utilize information technology to record sales figures for data analysis