The Backup Delivery Specialist provides operational support and guidance to customers to support the management and use of DELL EMC Backup solutions. Responsible for performing a wide variety of daily storage or Backup management tasks as well as providing recommendations for effective and efficient storage system use. Capable of working with minimal supervision. Considered an expert in the implementation and use of DELL EMC Backup solutions. Knowledgeable of industry best practices in the implementation of complex backup environments. Demonstrates strong interpersonal skills with DELL EMC Sales, Services and external customers.

Join us to do the best work of your career and make a profound social impact as a Deployment specialist on our Services Team in Singapore.

You will:

• Provide proactive recommendations to the customer for improving their use of DELL EMC backup solutions to help maximize their satisfaction with DELL EMC. Actively contributes to the configuration, layout and performance tuning of DELL EMC products.

• Technical knowledge on various DELL EMC backup products and good understanding on IT Operations, ITIL Processes, Policies, and Compliance with exposure and familiarity on a Shared Services type of operations on both regional and global infrastructure.

• Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage and backup infrastructure maintenance and necessary data migration, as required. Provides assistance to DELL EMC technical teams in the development of custom solutions and implementation preparation.

• Performs complex and/or extended-stay software implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project Manager direction.

• Successfully manages relations with Customers utilizing negotiation and influencing skills to acquire the internal and external resources necessary for optimal results. May occasionally be called upon to act as a backup to the Project Manager or to provide team technical leadership on specific implementations.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Minimum 5 Years’ Experience

• Knowledge in Backup and Recovery solutions is mandatory

• Knowledge in DELL EMC Backup and Recovery Solutions (e.g.: Data Domain, Avamar, Networker, IDPA, etc) is Advantageous

• Knowledge in VMWare/Virtualization and Dell Networking Solutions added Advantageous • Strong Technical Aptitude

• High level clearance by Singapore government.

Desired Skills:

• Represents DELL EMC in a professional manner to customers, DELL EMC Partners and other DELL EMC personnel at all times. May be required to support and train both customers and less experienced coworkers.

• DELL EMC Proven Professional Certification desired. Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 15-March-2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

JOB DESCRIPTION

In this role, you will work closely with business leaders and executive management to deliver actionable insights and support in the areas of sales incentive program quota development, territory management, sales specials, sales incentive programs, sales reporting, performance metrics and dashboards. You will collaborate with systems and regional cross-functional teams to ensure rollout of quota modeling, analysis, and systems/tools that will streamline operations. You will oversee sales incentive program reporting and analyze key metrics of sales performance, drive operational process improvements and ensure quality control as a key owner of the sales compensation and quota-related data.

Qualifications

JOB RESPONSIBILITIES

• Provide sales incentive proposals, reporting and support to enable informed decision making by executive management.
• Lead quota planning cycles, territory alignment, and mapping processes across APAC region. Coordinate, track and report on quarterly quota exceptions.
• Support global sales initiative launches, onboarding new hires, and provide training to sales teams on tools, forecasting models and dashboards. Create and maintain dashboards, driving automated reporting to provide accurate and timely data to visualize trends across customer accounts.
• Synthesize and analyze large data sets, generate insights through quantitative analysis and data mining, with concise, actionable messaging.
• Work with Go-to-Market Finance and Sales Operations to establish goals and translate into actionable quotas. Evaluate quota guardrails, assign quotas, and provide recommendations aligned with business goals.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in a management consulting, sales operations, business strategy, finance sales, advisory role, or 4 years of experience with an advanced degree.

PREFERRED QUALIFICATIONS

• MBA or Master's degree.
• Experience working cross-functionally with finance, sales, and marketing teams in consumer hardware.
• Experience working with executive leadership and partnering with sales or product management in a Business-to-Business (B2B) environment.
• Knowledge of reporting tools such as BI, Tableau, Salesforce.

JOB SUMMARY

Under general supervision, process orders, provide customer service, or administrative support. Communicates a variety of information to internal or external customers to support the sale or service of products. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity. Originality and ingenuity are required to apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides timely and accurate information to update customer order status and product knowledge requests.

Processes customer orders/changes according to established policies and procedures.

Works closely with Finance to maintain Accounts Receivable according to contract terms

Provides timely feedback regarding service failures or customer concerns.

Generate and analyze data using appropriate toolsets

Provides general administrative support to assigned Business Unit.

May perform other duties and responsibilities as assigned.

KNOWLEDGE REQUIREMENTS

High proficiency in Microsoft office suite required while proficiency in Power BI, Power App, Power Automate, Macro will be beneficial.

Possess an ability to deal effectively with different functional personnel to drive results improvements.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

A self starter with the ability to work intuitively and with minimal supervision

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Strong problem solving, negotiation, and people skills are a must.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree in related discipline required.

Preferably two years related experience

Or an equivalent combination of education, training or experience.

This will be 12 months contract role based in Singapore, Central.

Experience in liaising with Vendors / E-Commerce & Handling hardware products preferred.

Job Description:

• Develop and execute category strategies, promotions and action plans to achieve sales and margin targets
• Manage the product lifecycle, from launching of new products, to optimizing and discontinuing end of life products
• Analyse sales data, market trends and insights, customer feedback, and competitor activities to identify opportunities and challenges for your category
• Collaborate with marketing and operations teams to create and execute effective campaigns and promotions for your category
• Monitor and report on the performance of your category, using various metrics and tools
• Manage inventory of demo products

Candidate Requirements:

• At least 3 years of experience in Consumer IT (Retail, e-Commerce) in Sales / Marketing / Category Management
• Proficient in Microsoft Office, Excel (vlookup and pivot tables), PowerPoint. More importantly, be able to analyse data
• Proven track record of being an Independent proactive and is not one who is afraid to speak up and ask questions when in doubt

Are you a savvy marketer with a passion for the Creative Arts? We're on the lookout for a Marketing Specialist to lead the way in driving enrolment, boosting brand awareness, and fostering engagement through our social media platforms and email campaigns.

About Us:

At SRMC, we're dedicated to the Creative Arts, and we're looking for a multi-talented marketer to join our team. This role is your chance to be the mastermind behind captivating campaigns. You'll work with an awesome team to create campaigns that will make an impact. Join our team at SRMC, where you'll thrive in a fun, fast-paced, and outcome-oriented work environment, designed to inspire creativity and drive impactful results.

Your Role:

The perfect candidate for this role is a multi-tasking pro with a track record of creating lead-generating campaigns that generate buzz and increase interest in SRMC and its affiliated brands. Take charge in driving demand, acquiring new leads, promoting our products, and increasing awareness of SRMC and its affiliated brands.

Key Responsibilities:

• Strategic Marketing & Event Execution: Assist in developing, executing, and strategizing campaigns and events to acquire leads, drive enrolments, boost brand interest, enhance brand awareness, engage the community, and generate leads within the Creative Arts community.
• Content Management: Curate engaging content on social media platforms and design visuals on creative design for marketing materials.
• Compelling Copywriting: Craft persuasive copy for website content, brochures, social media, and email campaigns.
• Brand Alignment and Innovation: Ensure all contents are on-brand and aligned with the college's messaging while staying up-to-date on content marketing trends.
• Community Engagement: Cultivate relationships with the online community, fostering a sense of belonging among current and prospective students.
• Metrics Monitoring & Optimization: Evaluate key performance metrics to make informed adjustments to campaigns, ensuring optimal effectiveness and driving desired results.
• Stakeholder Collaboration: Collaborate with internal teams and external partners to align marketing efforts and maximize impact.
• Assist the Sales & Marketing department in any other areas required / ad-hoc tasks assigned

What we're looking for:

• Degree / Diploma holder with minimum 3 years of working experience in the field of marketing, mass communications or a related field.
• 3+ years of experience in copywriting and content marketing, preferably in the education or arts/culture industries
• A proven ability to adapt quickly to emerging trends in content marketing, social media, and digital advertising.
• A portfolio of work that demonstrates exceptional writing, editing, designing, and proofreading skills, with a keen eye for detail.
• A team player who can collaborate well and work under pressure, meeting tight deadlines.
• Knowledge in Adobe Acrobat, Photoshop, Illustrator or video editing software are an added advantage
• Bonus points if you have a strong understanding of the Performing Arts or Education Industry.

We'll provide you with an exciting and fulfilling career in the fast-paced world of creative arts education and marketing, so don't miss out on this opportunity to unleash your creativity and join us!

The role is open for Marketing Specialist and Senior Marketing Specialist depending on the candidate's qualifications and experience.

Don't be shy, apply with your resume and a portfolio of your work today!

Job Description

• Sales of electronic components
• Execute marketing plans for the franchised products
• Establish new customers and suppliers
• Provide above satisfactory support and service to customers
• Consistently meet, and preferably exceed, monthly sales budgets
• Completely responsible for purchase and sales

Job Requirements

• Someone with 2 to 5 years’ experience in any sales role
• Tele-sales expert with effective follow-up skills
• Professional & articulate communicator with good presentation skills
• Strong sense of responsibility without losing sight of results

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Medeze Group Pte Ltd is a stem cell & tissue engineering company dedicated to advancing the field of tissue engineering and regenerative medicine. We are at the forefront of creating innovative solutions to address the critical shortage of cornea tissues for transplantation. Our team is seeking enthusiastic and skilled individuals to join us as Research and Development Specialists/Engineers. In these roles, you will be instrumental in pushing the boundaries of tissue engineering and regenerative medicine, particularly in creating cornea tissues from adult stem cells.

Key Responsibilities:

1. Tissue Engineering Frontiers:

- Gain exposure to the chemistry and engineering of collagen and collagen sheets, essential elements in generating biomimetic human cornea.

- Play a pivotal role in creating cornea tissues from adult stem cells, contributing significantly to our mission in tissue engineering and regenerative medicine.

- Grow, test, and characterize cells, exploring creative approaches and designing efficient media formulae to ensure the highest quality of cell therapy.

2. Laboratory Operations and Maintenance:

- Collect, prepare, analyze, dissect, and evaluate specimens and tissue cultures.

- Operate laboratory equipment and actively contribute to the maintenance of the laboratory.

- Perform a variety of assays, tests, and routine studies with precision and accuracy.

3. Data Analysis and Documentation:

- Perform calculations to complete research test results, collate data, and conduct statistical analysis of lab results.

- Maintain detailed notes and computer databases, performing basic procedures for computer-assisted data analysis.

4. Techniques and Analysis:

- Prepare stock chemical solutions, offer solutions, and handle radioisotope solutions.

- Conduct immunohistology and image analysis using immunohistochemistry and immunofluorescence techniques on frozen and archived biopsy specimens.

- Perform extractions of nucleic acids from blood and biopsy specimens, conduct appropriate PCR experiments and analysis, including quantitative PCR.

Qualifications:

- Degrees in Biology, Biochemistry, Biotechnology or a related field.

- At least 2 years’ experience in research lab.

- Demonstrable interest in tissue engineering, regenerative medicine, and biomaterials.

- Proficiency in cell culture techniques, immunohistochemistry, and molecular biology methods.

- Exceptional problem-solving abilities, creativity, and eagerness to explore innovative solutions.

- Excellent communication skills and effective teamwork mindset.

- Strong organizational skills and ability to maintain accurate and detailed records.

- Experience in laboratory operations, equipment handling, and data analysis.

If you are passionate about advancing the frontiers of tissue engineering and regenerative medicine, possess a keen interest in creating biomimetic cornea tissues, and are ready to contribute to addressing the cornea shortage crisis, we invite you to apply for the position of Research and Development Specialist.

(Mechanical) Candidates are expected to:-

• Carry out repair, maintenance, and troubleshooting of machinery onboard PSA Marine harbour crafts
• Liaise with Fleet Operations team on breakdown reports and harbour crafts status
• Perform lathe machining, basic gas welding, and cutting works to facilitate repair to machinery
• Assist in lifting activities, forklift operation, confined space assessment
• Perform proper disposal of used oils and chemicals

(Electrical) Candidates are expected to:-

• Carry out repair, maintenance and troubleshooting of machinery onboard PSA Marine harbour crafts
• Liaise with Fleet Operations team on breakdown reports and harbour crafts status
• Troubleshoot and carry out thorough rectification of deficiencies in machinery and control system
• Perform wiring and connection of electrical cables
• Install electrical and electronic accessories and components

The ideal candidate should preferably:-

• Possess at least a Nitec in Marine Technology, Electrical Engineering, or Mechanical Engineering
• Be proficient in Microsoft Office applications
• Possess a valid Class 3 driving license and MOM accredited certifications such as SSIC, Safety Supervisor, Lifting Supervisor, Forklift Driving
• For Mechanical candidates: Prior experience in performing mechanical fitment, basic gas and TIG welding, hydraulic and pneumatic system troubleshooting will be considered favourably
• For Electrical candidates: Good knowledge of electrical and instrument systems and familiar with electrical schematics diagrams and symbols will be considered favourably
• Candidates with relevant experience may be considered for a senior position

*New hires may be eligible for a sign-on bonus of up to S$3,000. Terms and conditions apply.

Responsibilities:

• Provide direct services to site Technical Services management, contributing to increased throughput of commissioning and qualification activities across the site.
• Collaborate with Technical Services management while independently performing required validation activities.
• Support C&Q activities across the site as directed by site Technical Services management.
• Review commissioning and qualification documentation for accuracy, technical soundness, and compliance with site and regulatory guidelines.
• Contribute to projects, including new facilities/equipment startup, commissioning, FAT, manufacturing equipment qualification, laboratory equipment qualification, and computerized and automation systems.
• Assist in the development of user requirement and functional specifications.
• Generate and execute commissioning and qualification documentation, including demonstration batches, thermal studies, validation studies, software validation, and final reports.
• Recommend to management the acceptance and release of qualified systems.
• Actively participate during all phases of validation projects, providing technical information to others.
• Review technical and quality system documents, ensuring compliance with validation principles and regulatory requirements.
• Review various documentation and drawings to ensure changes meet quality and validation requirements and comply with regulations and standards.
• Provide technical assistance during investigations of process/equipment/cleaning/validation issues.
• Support, investigate, and troubleshoot problems, determining possible solutions.
• Provide effective solutions for the management of system deviations and non-conformances.

Job Requirements:

• Bachelor's degree in a technical field (engineering, biology, chemistry, pharmacy).
• 4 - 7 years of applied technical experience in the pharmaceutical or biotech industries.
• Hands-on commissioning, qualification, and validation experience in at least two of the following disciplines: Facilities (including design, flow analysis, HVAC), Utilities (including WFI / RO/ purified water, clean steam, clean air, compressed air and gases, process waste systems), major equipment, process/cleaning and equipment validation/qualification, or computer software validation.
• Firm understanding of cGMP validation requirements/guidelines and current industry practices.

For CQV Specialists in QA:

1 Person:

• Oversight of all CQV activities requires 1 experienced individual to oversee CSV, with 7 - 8 years of experience in CSV or QA oversight.
• CSV for writing validation PLANS ONLY, not protocols for different CSV.
• May keep 1 or 2 contractors to support process validation activities, reviewing protocols and reports after the contract is over.

2 Persons:

• 2 QA individuals providing oversight for C&Q activities, IOQP, etc., on manufacturing systems, facilities, utilities, process equipment (e.g., P&I review), and reviewing reports

2 Persons:

• Another 2 for QC oversight, overseeing AMV, C&Q activities of Lab systems, reviewing reports

Job Description

• Support Singapore sales team and distributors in ASEAN & South Asia region for all HPLC related sales and product lines.
• Conduct regular sales training and educate sales staff so that they are knowledgeable about products, markets and applications.
• Expand HPLC sales in ASEAN & South Asia market by studying the market potential and scope of expansion in each region.
• Strategize and plan promotional activities with the sales team.
• Participate in various technological seminars, conferences and present Shimadzu HPLC solutions and advanced applications.

Educational Qualifications

• Master or Bachelor's degree in Chemistry, Analytical Chemistry, Biological Science or related equivalent qualifications.
• Proficiency in Excel for reporting would be an advantage.

Other Requirements

• At least 3-5 years of working experience and practical hands-on laboratory experience on HPLC in any field is essential.
• Have a comprehensive understanding of the HPLC technologies and applications, a good understanding of the HPLC business and how to strengthen Shimadzu's position in the market.
• Good understanding of HPLC workflows, customer needs and challenges in the target and emerging markets
• Fluent in English and excellent communication skills are required to communicate with customers, partners and internal team members.
• Strong customer-oriented and sales-oriented attitude is essential.
• Must be willing to travel extensively in ASEAN & South Asia, including India.

PASSENGER SALES OFFICER

(Location: Tampines Central)

Responsibilities

• Retain & grow existing account portfolio
• Outdoor Sales calls
• Develop and implement strategic plans, pricing policies, marketing programmes and sales forecasting
• Manage ad-hoc duties as assigned by the manager

Requirements

• Minimum GCE ‘O’ Level
• Minimum 1 year experience in travel industry preferred, e.g. airline, travel agency or airport ground handling
• Good knowledge of air ticketing will be an added advantage
• Good command of English and Mandarin (written and oral) to liaise with Mandarin speaking customers and HQ counterpart in Taiwan
• Proficient in MS Office
• Working Hours : 8.30am to 5.30pm Mondays to Fridays
• Singaporeans only

Interested candidates are invited to apply online with a comprehensive resume, indicating the current & expected salaries, contact number and availability by clicking on the button APPLY NOW.

We regret to inform that only shortlisted candidates will be notified. Thank you for the application.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities:

Customer-oriented Business:

• Define and implement sales strategy and transformation towards new business models in-line with PRS Business Line priorities (focus on target vertical markets and Thales offers).
• Contribute to building and executing the account plans (Strategic & Key in the region).
• Coordinate with all involved functions to address to an opportunity, in order to deliver high-level value propositions and winning bids.
  Establish and develop high level trust-based relationships with his/her key customers to improve the capture rate.
• Anticipate complex negotiation closing including partnerships.
• Ensure promotion and closing of offers in synergies with other Business Lines.
• Ensure efficient, transparent and regular reporting to global Sales Director in-line with Thales sales processes.
• Ensure leadership in ensuring exhaustive application of Thales sales processes (gates, ethical rules, MYB, SBP,…)

Accountable KPIs:

• Yearly Order Intake (Year N)
• Year N+1 forecast and growth scenario
• Gross Margin on Order Intake
• Volume of OI on new digital solutions
• Volume of OI in synergy with other Business Lines

Requirements:

• 10 years’ in sales management, preferably in security domain with digital business acumen, for complex and highly demanding customers, experience in selling end-to-end systems and solutions including partners.
• Degree in Engineering or related
• Strong business background in security and selling end-to-end integrated solutions
• Deep knowledge and experience in Asia region, especially Singapore.
• Strong experience in working in large industrial companies
• Important track record in selling complex solutions to highly demanding customers
• Strong communication skills, business drive, transparency and trust
• Capabilities to adapt into complex environment and organizations

Job description:
Provide administrative & logistics support at the General Office, Centre of Excellence (COE) of the Mother Tongue Department as well as Head of Department (HOD) Room. The candidate is also to take charge of sick bay and printing duties.

Work timing:
Mondays to Fridays: 8:45 am to 6:00 pm, inclusive of 45 min lunch break, service not required on Saturdays, Sundays and public holidays.

Requirements:
3 or more GCE ‘O’ Level passes including English and Chinese

At least 3 years’ experience in school office administration

Proficient in IT skills such as Microsoft Word, Excel and translation tools

Bilingual with good communication skills (English and Chinese)

Good team player

Able to multi-task

Interested Parties can contact Benny - 98629793 or email [email protected]

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• Provide excellent customer service to handle general incoming billing and account inquiries, and resolve customer’s concern.
• Verify and process applications such as account opening, closing, and modification.
• Verify and process bills generated from system in an accurate and timely manner. Perform billing adjustment, mass charges/rebates when required.
• Handle payment collection tasks and ensure smooth file transfers for payment interfaces.
• Send reminder letters for overdue payments, follow up on arrears, and raise appropriate actions to ensure timely resolution.
• Coordinate closely with client and third-party vendors to ensure smooth communication, facilitating efficient billing operations.
• Assist in software related enquiries. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.

Essential Skills and Experience

• At least 2 years of experience in day-to-day operational support in areas such as billing, accounting, customer service, or credit control.
• Experience in the electricity retail or utility industry would be an advantage.
• Minimum qualification of GCE ‘O’ level, Diploma, Degree or equivalent in the relevant field.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.