Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Responsibilities:

International Distribution Development:

• Secure new distributors for our brand globally through various channels. Develop strategies for international channel growth, considering market trends.

Local Channel Expansion:

• Expand local channels in Singapore, enhancing brand presence through collaborations.

Overseas Distribution Channel Partnerships:

• Establish key partnerships for effective product distribution globally and market penetration.

OEM Partnerships:

• Identify potential OEM partners and lead collaboration efforts.

Regulatory Compliance:

• Ensure compliance with regulatory requirements both brand products and OEM partnerships.

Brand Representation:

• Represent our brand, effectively communicating its value proposition.

Negotiation, Budgeting, and Costing:

• Negotiate agreements, develop budgets aligned with revenue growth.

Revenue Growth:

• Drive revenue growth through distributor channel expansion.
• Develop and track key performance indicators (KPIs) related to revenue generation.

Brand Collaborations:

• Explore collaborative opportunities for mutual growth with other brands.

Requirements:

• Posses Degree in Business, Marketing or its equivalent
• At least 5 years of relevant working experience in International and local business development, distributor management, OEM partnerships within the cosmetics or hair care industry, will be an added advantage.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Overview:

You'll be responsible for the sales and strategic planning of marketing and development initiatives across various sectors, including Institutions, Community Bands, Military Bands, Church, Dealers. The overarching goal is to achieve consistent growth, profitability, and operational efficiency while supporting dealers in meeting their sales targets. In addition, you’ll also be involved in sales activities, monitoring of market trends, optimizing inventory levels, executing advertising and promotional programs, formulating pricing policies, monitoring competitors, and supporting event marketing efforts.

Key Areas of Responsibilities: -

1. Sales Activities and Target Achievement:

• Participate actively in directing and controlling sales activities to achieve predetermined targets and long-term company objectives.
• Work closely with the team to implement effective sales strategies.
• Stay informed about market trends and customer needs to enhance sales performance.

2. Payment Collection Management:

• Ensure timely collection of payments from customers, eg Institutions, dealers etc.

3. Inventory Management:

• Optimize inventory levels to minimize storage costs for Yamaha and Non-Yamaha products.
• Responsible for ordering of stocks and monitor inventory levels regularly for efficient inventory management.

4. Marketing Plan Development and Analysis:

• Contribute to developing marketing plans and targets by analysing sales results.
• Provide market intelligence feedback to support the development of marketing strategies.
• Identify potential business development opportunities aligned with the company's strategic plans.

5. Advertising and Promotional Programs:

• Develop and execute advertising and promotional programs to drive business plans.
• Manage various marketing channels, including online and offline platforms.
• Enhance brand visibility and attract potential customers through effective marketing.

6. Pricing Policy and Competitor Monitoring:

• Formulate and implement pricing policies considering order forecasting and inventory control.
• Monitor competitors and other marketing activities.
• Recommend countermeasures based on acquired information to address competitor movements.

7. Workshop and Seminar Organization:

• Organize and coordinate workshops and seminars for institutions and band directors to enhance engagement and networking opportunities.
• Utilize events to increase product awareness and generate business opportunities.

8. Participation in Promotions and Trade Fairs:

• Actively engage in promotional activities, exhibitions, and trade fairs.
• Represent the company professionally and build relationships with customers and industry professionals.

9. Perform any adhoc duties or projects as assigned.

Requirements: -

1. Diploma and above, preferably related in Business Administration, Marketing, or a related field (or equivalent experience).
2. Minimum 1-2 years of relevant working experience in Sales and Marketing roles, preferably in the relevant industry.
3. Exceptional verbal and written communication skills to effectively convey product features, benefits, and value propositions.
4. Analytical thinking to assess market trends, competitor activities, and customer behaviour.
5. Excellent communication and interpersonal skills.
6. Competence in using digital tools and platforms for communication, presentations, and sales tracking.
7. Ability to multitask, prioritize, and meet deadlines.
8. Intrinsic motivation and a proactive approach to sales activities.
9. Knowledge in Yamaha music products will be an added advantage.
10. Experience in playing a Wind, Percussion or String instrument will be an added advantage.
11. Knowledge in Microsoft Windows.
12. Fresh Graduates are welcome to apply for this position.

Responsibilities:

• Serve as the primary point of contact for customers, ensuring prompt resolution of issues and taking proactive steps for effective account management.
• Build good rapport with customers and relevant departments.
• Assist in the bidding process to secure successful RFQ outcomes with clients and offer guidance to departments on revenue maximisation within the business strategy.
• Global coordination across different countries, leading business reviews to meet KPIs and enhance customer satisfaction.
• Take a proactive approach to troubleshoot issues and provide guidance to the global operations team.
• Escalate and resolve customer concerns within specified timelines.
• Participate in various customer-related activities such as sales, customer service, billing, legal matters, operations, and pricing.
• Regularly update Standard Operating Procedures (SOPs) and share best practices with team members.
• Identify vendors for cost reduction initiatives and provide operational advice to meet customer needs.
• Support the strategy team in organizing internal meetings and conferences related to the freight forwarding customer base.

Requirements:

• Min. 1-2 years of experience in Freight Forwarding and/or Logistics is a must.
• GCE 'O' Level and above
• Possess good communication skills and stakeholder management
• Good proficiency in Microsoft Office
• Highly adaptable and ability to work under pressure in a fast-paced environment

For interested candidates, please click the 'APPLY NOW' button or email your resume to [email protected]. We regret that only shortlisted applicants will be notified.

Rapid Recruitment Asia Pte Ltd | EA Licence No.: 16C8261

EA Personnel Name: Tan Jessie

EA Personnel Reg. No: R1879285

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Job Description & Requirements

Job Description
1. To provide engineering support to service, project, sales department;
2. Assist Service department with Trouble-shooting of software and hardware;
3. Assist Project department with the termination, test & commissioning, trouble-shooting; software setup and training;
4. Liaise with vendor and supplier on any product issues that may arise;
5. Assist to setup and conduct product demo;
6. Co-ordination work;

Requirement
1. Higher Nitec & Diploma Graduate in Engineering;
2. With at least 1 year working experience;
3. Singaporean or PR need apply;

Salary: Basic $3,300 - $3,500 + VB

Time: Monday - Friday (8.30am to 5.30pm)

Location: Eunos Techpark

Responsibilities:

• Provide expert assistance to customers with inquiries related to our electronics products.
• Collaborate with the engineering team to address technical questions and concerns.
• Liaise with the production team to align shipment dates and ensure timely deliveries.
• Update customers on shipment progress on a weekly basis.
• Communicate any potential delays and work towards solutions.
• Collaborate with the store team to update and pull shipments from the system.
• Arrange and coordinate the delivery of products to customers.
• Maintain accurate and up-to-date sales data in the system.
• Generate reports as needed for analysis and decision-making.
• Work with customers to ensure timely payments.
• Send invoices to customers and follow up on outstanding payments.
• Receive and process customer purchase orders.

Requirements:

• Minimum of 3 years of experience in customer support within the electronics industry.
• Familiarity with electronics products and their technical specifications.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Detail-oriented with a focus on accuracy.
• Ability to work collaboratively in a cross-functional team environment.
• Proficient in Microsoft Office Suite and other relevant software.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

What’s the job?

The Finance Supervisor - Accounts Payable supports the Hotel in optimising its financial transactions and systems. He/she is responsible in liaising with vendors/suppliers on correspondences relating to payment matters, strengthen and grow relationships with vendors/suppliers through timely payments. The Finance Supervisor – Accounts Payable also assist in streamlining and improving the accounts payable process.

Your day-to-day

Accounts Payables Function

• Assist in coordinating the preparation of the departmental annual budget.
• Assist in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget.
• Respond to and resolve account queries.
• Collate vendors/suppliers' documentation for processing.
• Assist in Invoice posting and payments and Month end accruals.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Maintain a filing system for account payable records.
• Respond to and resolve vendors/suppliers’ and other accounts queries.
• Collate vendors/suppliers’ documentation for processing.
• Work closely with related departments to ensure all invoices have the appropriate documentation attached and approvals prior to processing.
• Process all invoices for payment and perform vendors/suppliers’ reconciliation statements.
• Respond to and resolve vendors/suppliers and other accounts queries.
• Check arithmetic accuracy and invoices and assign general ledger codes as per chart of accounts.
• Reconcile food and beverage, general and direct items purchase between the Purchasing/ Inventory and Accounting system.
• Run giro payment / electronic fund transfer for approval on a monthly/weekly basis.
• Reconcile vendors/suppliers’ statements with establishment records and follow up on any discrepancies.
• Maintain the batch register and balance daily to general ledger.
• Generate vendors/suppliers’ aging report and ensure it balance with General ledger.
• Ensure all controls are in compliance with internal/external audit requirements.

Procurement Function

• Implement sound purchasing policies, systems and procedures in accordance with Company standards. Monitor vendors for quality, service and price through standard purchasing specifications. Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased.
• A minimum of three independent genuine quotations must be obtained.
• Establish contracts to ensure reduced pricing for all operating areas of the hotel.
• Receive market list from the Head Chef and arrange for delivery of the items daily.
• Ensure that all orders receiving dates are updated by the buyers according to the vendors/suppliers’ promised delivery dates.
• Ensure that all authorised or approved purchase orders are sent to their respective suppliers/vendors for delivery purposes on a daily basis.
• Ensure and verify that quotations are regularly updated, and vendors/suppliers’ new current price lists are maintained.
• Ensure the efficient operation of the Purchasing function in all aspects.
• Research and identify new products and services for the hotel in the market.
• Check explain if needed and approve delivered items discrepancy report issued by cost control regarding price and quantity order variances.
• Verify that all documentation and proper quotations are maintained and filed according to Policy and Procedure requirements.
• ·erform any other duties as assigned by the supervisor/management.

What we need from you

• Minimum Tertiary education with strong IT Proficiency especially in Hotel Systems is a must.
• Ability to work with shared service is an added advantage.
• Strong negotiating and closing skills required, along with a demonstrated ability to develop negotiation strategies for complex activities.
• Ability to evaluate legal and business risks and ramifications of proposed contractual terms.
• Consistently offer professional, engaging and friendly service.
• Minimum 5 years of purchasing/ accounting experience in the hospitality industry in similar capacity

Admin Executive cum SalesCo-ordinator

· Able to work independantly and multitask.

· Handle day to day admin tasks and account.

· Sales support functions and customers interaction.

· Coordinate with suppliers.

· Knowledge and usage of Microsoft office and PC a must.

· Simple accounting is required.

· Those who can start immediately will be considered.

· Min “O” level with 3 years working experience

· Working Hours : Mon – Fri : 8.30am – 6.00pm (5days week)

· Kallang Place area.

Email CVs with photo and expected salary to :

[email protected]

Only shortlisted applicant will be notified

The Director, Travel Vertical lead will be a part of the Acceptance team within the Merchant Sales and Acquiring (MS&A) hub organization. This is a team of thought leaders and execution-focused specialists who deploy acceptance growth initiatives and seller-side solutions to catalyse acceptance growth across Asia Pacific. The team is also the regional co-ordination point and interface into the global verticals and segments and drives the overall strategy for multiple initiatives to grow Visa’s acceptance footprints.

As a key member of this team based in Asia Pacific, you will be the business lead responsible for identifying and delivering on opportunities within the Travel vertical with client segments such as airlines, hotels and other travel partners/enablers. You will leverage your deep domain expertise of travel and payments to help grow Merchant Sales & Acquiring opportunities through enhancing customer experience, optimizing payment performances and driving revenue growth for both the clients and Visa. This role will report to Head of Acceptance in AP.

Key responsibilities will include:

• Build, own and drive Visa’s Travel segment strategy for merchants, acquirers, and enablers across the Travel value-chain in Asia Pacific.
• Be the subject-matter-expert to grow Visa acceptance, cobrands opportunities, acceptance solutions and various payment flows with travel merchants (eg: airlines, hotels, OTAs) as identified in the regional Travel strategy.
• Engage with ecosystem players including airlines, hotels, aggregators, travel enablers, travel associations, GDS and others to identify and build opportunities/partnerships to grow Acceptance in Travel, update on trends and obtain industry feedback.
• Collaborate with key partners - both internal and external – in defining and executing Visa’s Travel Acceptance strategy in the region, Specifically, this includes building compelling sales collateral, developing a sales pipeline, co-pitching with respective Account Executives, partnering with Product teams to define appropriate products/services, Portfolio Optimization and building commercial arrangements where required.
• Front client engagements on relevant products/solutions such as Co-Brands, CyberSource, Tokenization etc and articulate Visa value proposition in Travel customer-centric language
• Increase Visa share of processed volume and grow Visa revenue (from core and Value-added Services) in the Travel vertical
• Be a thought leader and champion of innovation by staying current with industry trends, representing Visa in Travel forums and market activities as a subject matter expert
• Work closely with marketing and respective Global/Regional Travel teams (including VCS, VCA) where required to evolve the Visa value proposition, products, and platforms globally to meet client/market needs in this ecosystem and drive future growth.

Summary

Supports the Sales team in the coordination and back-end administration of sales activities.

Job Responsibilities · Assist the sales team in secretarial and administrative support.

Act as a contact person between the client and the hotel in the absence of Director of Sales & Marketing, Director of Sales, Asst Director of Sales, Sales Team.

Ensure all correspondences are effectively copied to all relevant departments and regional offices and traces dates effectively followed up.

Handle telephone calls to take messages, new enquiries, check room availability.

Ensure all leads are answered to and proposals are followed up with 8 hours.

Be accountable for all targets and goals set for area of responsibility.

Perform other reasonable duties assigned by the assigned by the Management.

• Direct and manage all group, transient, and sales activities to maximize revenue for the area hotels within their scope of responsibility
• Works with management team to create and implement sales plan addressing revenue, customers and segments managed by individual sales team members.
• Prepare, implement and compile data for the strategic sales plan, monthly/annual SMART goals, annual goals, sales budget, forecasts and other reports as directed/required
• Together with Director of Revenue Management, develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management
• Implement promotions and offers
• Recruit, direct, manage, train and counsel sales employee to ensure maximum revenue potential
• Lead, direct and participate in sales presentations, and client meetings
• Conduct and attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested
• Represent the hotel in the community and industry organizations and events when applicable
• Recommend, supervise, administer and ensure timely completion of all activities of the Sales Department
• Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
• Recommend and monitor sales goals and maximize revenue
• Operate the Sales Department within established sales expense budget
• Initiate and follow up on sales leads
• Monitor production of all top accounts and evaluate trends within said market; ensure sales employee is held accountable for those accounts within their respective territories
• Coordinate all non-group transient sales and catering solicitations to maximize market mix
• Administer training in the Sales department

Monitor all day-to-day activities of direct reports

• Assist in the preparation of required reports in a timely manner
• Conduct weekly sales meetings and daily line ups
• Conduct regular business review meetings with Sales employee and General Manager
• Be familiar with all Mondrian Singapore Duxton sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Food & Beverage revenue
• Conduct all Sales Team performance reviews
• Motivate, coach, counsel and discipline all Sales department personnel aligned with Mondrian Singapore Duxton policies and code of conduct
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections
• Develop strategies to increase and maximize market share from competitors

Summary of Responsibilities:

Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget

Achieve performance goals set based on assigned portfolio.

Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments

Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal

Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments

Maximizing the use of resources to penetrate new accounts to achieve new business goals

Weekly update of sales activities and other sales reports as needed

Develop ongoing relationships with the clients to ensure business continuity

Involvement in sales related projects and activities as assigned

Understanding of Job Descriptions, Goals, SOP of Sales Department

 Adhere to established personnel policies and procedures of the hotels

Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales

Participate in development of sales action plan to formulate measurable strategy and actions to achieve sales performance

Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue

Maintain close and open communication with other departments

Maintain timely communication internal & external stake holders & ensure response in a timely & professional manner

 Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs

Maintain timely and responsive communication with accounts and prospects

Comply with hotel and department policies and procedures at all times

To carry out other duties as and when assigned by the Management of the Hotel

About the job

Reporting to the Shopkeeper of the respective Home Furnishing department, the Sales Associate provides excellent sales service to ensure high levels of customer satisfaction, ensuring the IKEA basic merchandising standards are met to give customers a positive shopping experience.

Your assignment

• Ensuring high level of customers’ satisfaction by assessing customers’ needs, providing information and assistance when required.
• Ensuring your department is clean and tidy, with items properly displayed, priced and fully stocked.
• Actively steering top selling and prioritized products to maximize sales.

• Engage brand partners together with regional Category Management team in joint business planning session to formulate campaign plan and track execution
• Conceptualise and pitch campaigns to brands in line with the business objectives
• Collaborate closely with regional Category Management team to maximise brands’ representation across channels through campaigns
• Work with the cross functional teams to ensure a coordinated media plan, maximising campaign visibility with the appropriate media mix and formats
• Measure campaign effectiveness and drive standardisation in measurement framework across countries, as well as regionally
• Develop trade-driving brand campaign ‘playbook’ to capture best practices, guidelines, and learnings across various brand activations
• Support country teams by identifying pain points and areas to smooth workflow, drive efficiencies and define regional solutions to better support brand partners 

ROLE : Inside Sales Operation Support - Order and Logistic Management

• Sales Order Excellence: Take the helm of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying. To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidate must possess at least a diploma or above cert
• Must be keen in sales
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous
• 1 to 2 years relevant experience

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:

· Ability to learn U.S. Air Mobility Command Regulations

· In-Check and process inbound and outbound cargo for aircraft

· Process Cargo to be loaded on trucks

· Use safety procedures when handling hazardous cargo

· Perform ground spotter duties for vehicles approaching aircraft

· Flush and fill aircraft lavatories

· Ability to push heavy cargo loads onto and off aircraft

· Accomplish other related duties as assigned by the Station Manager and Deputy Station Manager.

BASIC JOB QUALIFICATIONS

1. Have Valid Singapore Class 4 Driver License

2. Ability to learn how to operate 4K / 10K Forklift, 25K Halverson aircraft loader, aircraft baggage conveyer, Lavatory servicing truck and Passenger service truck.

3. Ability to read and write English

4. Ability to carry 70 pounds of cargo or passenger luggage.

EDUCATION:

Min Secondary School and above

EXPERIENCE:

Minimum 2 years’ experience.

**Related past relevant experience added advantage

*Work location - Paya Lebar Air base

Summary

The Senior Sales Manager reporting to Director of Sales is responsible for identifying, developing and managing accounts within specific segments and develop new accounts or business opportunities within corporate travel industry/leisure generating and maximizing business potential of designated portfolio through daily sales activities.

The Senior Sales Manager will assist the Director of Sales to accelerate corporate, or Leisure client base by expanding the hotel’s business through executing the developed strategic plans to drive measurable and incremental sales revenue meeting revenue targets set within Mondrian. This position requires an excellent communication skill, both written and verbal and to have a proactive and growth mind-set to work towards a successful hotel sales strategy.

Business Development

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts.
• Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases.
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
• Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis
• Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan
• When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
• Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area
• As directed, compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends, competition and customers
• Actively promote and produce sales leads for other sister hotels and for in house sales staff
• Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas. 
• Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients
• Meets deadlines for assigned tasks
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Maintains punctuality and good timekeeping and appearance
• Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
• Preparation and completion of timesheets, Rota’s, holiday schedules, in line with business needs, as and when required
• Preparation and completion of Purchase Orders as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers, internal booking reports and file maintenance
• Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows, community events and industry meetings.

• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans

  Other duties assigned by the Director of Sales when required from time to time

• Drive VAS revenue and goals by working with market and regional Product teams, Sales teams, and other relevant cross-functional teams and stakeholders,

• Develop and execute VAS strategies to accelerate the growth of VAS in the cluster,

• Support pre- and post-sales engagements including but not limited to evaluating potential opportunities, creating client pipeline, and executing against sales plans,

• Execute activities throughout the sales cycle such as sales pitch, product demos/webinars, commercial offer, contracting, optimization, and audit management,

• Support the launch of new product initiatives, product enhancements, and acceleration plans,

• Assess the feasibility of rolling out new products and solutions into the cluster, understand and provide local market requirements that will influence the global product roadmap, and develop go-to-market and commercialization plans,

• Engage with clients during & post the sales journey to pitch, negotiate commercials and showcase value from usage

• Provide regular reporting and analysis to senior management.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As the IT Operations Manager, you will be responsible for overseeing our technical operations, ensuring the efficiency, reliability, and security of our systems and platforms. In addition to collaborating with a team of tech professionals and driving strategic initiatives, you will also manage IT assets and enhance IT security measures to protect against potential threats and vulnerabilities.

Key Responsibilities:

· Collaborate with external technical team, providing guidance, support, and mentorship to team members.

· Oversee the design, development, and implementation of technical solutions to meet business objectives.

· Interpret and analyze programming languages, algorithms, and data structures to optimize system performance and functionality.

· Implement and maintain cyber security measures to protect against potential threats and vulnerabilities.

· Manage IT assets, including hardware, software, and infrastructure, to ensure efficient utilization and compliance with organizational policies and standards.

· Enhance IT security measures, including access controls, data encryption, and security monitoring, to safeguard company data and assets.

· Conduct testing and quality assurance of online platforms, ensuring usability, functionality, and security standards are met.

· Collaborate with internal stakeholders to define technical requirements and priorities, and communicate technical concepts to non-technical stakeholders.

· Stay abreast of emerging technologies, industry trends, and best practices to inform decision-making and drive innovation.

Qualifications:

· Bachelor's degree in Computer Science, Engineering, or related field.

· Proven experience in a technical leadership role, with a strong track record of managing technical teams and delivering complex projects.

· Proficiency in programming languages.

· In-depth knowledge of cyber security principles, practices, and tools, with experience implementing security measures in enterprise environments.

· Experience in managing IT assets and infrastructure, including hardware, software, and network resources.

· Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues and propose effective solutions.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

Job Description:

1. Business Development:

• Source for new opportunities while maintaining existing client accounts.
• Ensure a steady pipeline of projects through proactive outreach and relationship management.

2. Design and Project Management:

• Monitor design aspects of projects, ensuring alignment with client expectations and company standards.
• Oversee project management processes from inception to completion.

3. Creative and Technical Oversight:

• Assist in overseeing projects from creative development stages to understanding technical requirements and ensuring their execution.
• Collaborate with creative teams to ensure seamless integration of technical aspects into project deliverables.

4. Sourcing and Procurement:

• Source items and props required for projects, ensuring quality and timely delivery.
• Manage procurement processes effectively to optimize project budgets and timelines.

5. Project Execution:

• Assist in handling project execution, coordinating with internal teams, suppliers, and contractors.
• Provide on-site supervision to ensure projects are executed according to specifications and timelines.

6. Communication Management:

• Facilitate smooth communication between suppliers/contractors and the company, ensuring clarity and alignment on project requirements.
• Act as a liaison between different stakeholders to resolve any issues that may arise during project execution.

Job Requirements:

• Possess at least a Diploma or equivalent qualification.
• 2-3 years of experience in events/exhibition management, demonstrating a strong understanding of the industry.
• Proven Sales Track Records
• Ability to read and comprehend technical drawings, with knowledge in production execution being advantageous.
• Strong organizational and communication skills, with the ability to multitask and prioritize effectively in a fast-paced environment.

1) CEI certified is an advantage

2) Attend to clients’ enquiries via walk-in, phone call or emails

3) Must be able to work independently

4) Working experience in maid agency preferable

5) Familiar with MOM rules and regulations

6) Good teamwork in order to collaborate with colleague

7) Able to encounter in a stress situation

Job responsibilities & Duties

• Physical picking & packing for 3PL client’s orders and incoming shipments
• Planning delivery for 3PL orders
• Co-ordination of delivery with Drivers and 3PL
• Processing of orders for 3PL clients
• Processing of e-commerce orders
• Any other duties assigned by superior / management

Job requirements

• Candidate must possess at least O Level certificate
• At least 1 year of working experience in related field
• Prior experience in the pharmaceutical industry will have an added advantage
• Good team player

Join Our Team as an Interior Stylist at BoConcept!

Are you passionate about creating captivating spaces that resonate with clients? Do you thrive on delivering exceptional customer experiences? Look no further! BoConcept is seeking dynamic individuals to join our team as Interior Stylists.

As an Interior Stylist with BoConcept, you'll be at the forefront of our showroom, welcoming and educating customers on our functional and customisable products and styling concepts. You'll have the opportunity to unleash your creativity by offering personalized furniture and interior decoration solutions that align with BoConcept's renowned style guidelines.

Why Join Us?

At BoConcept, if you are looking for a fulfilling and dynamic career, love a fun-filled work environment, enjoy interacting with people, then you’re the one we are looking for.

Now, we are going to tell you why you should be a part of this ever-growing company. Some of the perks include an easily accessible office, flexible working hours, tons of retail, furniture and F&B discounts, as well as a fun and dynamic working culture that redefine a job.

• Host walk-in customers and educate them about the concept of the showroom and its products.
• Assess customer's needs and offer solutions to customers based on their requirements.
• Build trust and maintain relationships with customers.
• Maintain a high level of product knowledge including target groups, the product range, industry trends, customization and selling arguments.
• Handle retail responsibilities such as housekeeping of store, providing strong customer service to customers.
• Offer customer complete and professional interior decoration solutions for their homes which adhere to BoConcept guidelines.
• Update personal sales figures daily/weekly and continuously improve performance to meet sales targets.
• Ensure an optimal flow of goods by following up on all deliveries, payments and keeping the stock room well organized.
• Follow up actively on sales orders, deliveries and claims to ensure a high level of after-sales service.
• Make appointments with customers for Interior Design Service.
• Work in collaborative spirit with Interior Designer or appointed contractor by customer (if any).
• Able to perform all duties and responsibilities in a timely manner in order to achieve the overall target.
• Be a strong Brand Ambassador to promote the BoConcept Missions and Vision.
• Perform miscellaneous duties as assigned.

Requirements:

• Great team player, good interpersonal skills, and self-motivated
• Ideal candidate is also passionate about creating exceptional in-store experiences
• Candidates with no working experience are welcome to apply
• Candidates with relevant experience will be considered for the senior role
• Candidates with experience with Autocad / Sketchup / 3D rendering software is a plus
• Candidate with Diploma, Bachelor’s Degree in Interior Design, Architecture or equivalent is a plus
• Open to working shift (AM/PM), weekends and public holidays
• Singaporean only

About the Team

TOFFS Technologies operates a highly distributed advanced web performance, mobile performance, cloud security and media delivery solutions in Asia. As the industry leader in Asia, we offer significant growth opportunities and dynamic, highly scalable compensation packages.

We are looking for driven team players keen to develop a career in the growing network and cyber security space to join our Support team offering 24/7 technical support to our customers.

Job Responsibilities

1. Primary responsible to man Toffs 24/7 channels (duty phone, hotline and email) on allocated shift work schedule (2 shifts AM/PM & 3 to 4 days work week)

2. Monitor active channels /dashboard for abnormal events

3. Log cases into tracking system and act according to Standard Operating Procedures [SOP]

4. Escalate case if cannot be resolved by SOP

5. Generate routine periodic reports and checklist

6. Meet defined service level agreements regarding response time and customer notification

7. Other tasks instructed by Senior Support Executive

Requirements

1. Must be proficient in English (written & spoken)
2. Preferably work experience in a technology company

3. Willing to work on shift schedule
4. Possess basic customer service interaction skills
5. Possess basic knowledge of MS Office/ Google Office Suite
6. Team player and willing to learn & share skills and knowledge
7. Preference for IT Certificate/ Diploma
8. Male Singaporeans would need to have completed or be exempted from NS