Duties & responsibilities

• Primary responsibility is to assist in managing facility services that includes but not limited to HVAC systems maintenance, building & facility maintenance, Fire and Life safety Systems, as well, JLL subcontractor management programs in a best practice environment by ensuring all service activities and documentation is compliance with good documentation practices (GDP), quality compliance requirements, and applicable standard operating procedures.
• Assist in the day-to-day maintenance execution of the HVAC, internal facility, external facility, and electrical systems.
• Assist with any technical issues arising from an incident, near miss, good catch, investigation, or other circumstances which require a facilities maintenance expertise.
• Comply with all requirements of the client contract and meet or exceed key compliance requirements.
• Ensure compliance of all regulatory laws and guidelines are met in accordance with SOP’s.
• Adherence to the mandated change-control procedures as they relate to best practices and EHS requirements.
• Assist the FM in meeting or exceeding site key performance indicators (KPIs); monitor service level to identify potential off-track areas and plan corrective actions accordingly.
• Assist in the day-to-day facility operations including but not limited to maintenance, repair, and project management support (including pre and post event set-up).
• Works with site team to inspect building and equipment to ensure suppliers are meeting contractual agreements.
• Assists in the completion of the facilities operation’s audits and assessments.
• Recommend continuous quality improvement practices and look for business efficiencies.
• Support Business Continuity Planning activities and participate as a key team member in responses to emergency situations. 24/7 emergency call support and site attendance as required.
• Ensure alignment and compliance to established policies and standard operating procedures for the management of the client's critical environment (CEM)
• Ensure client satisfaction with delivery of facility management services and provide support in monitoring and increasing customer satisfaction.

Key Competencies

• Able to multitask and resolve multiple requests simultaneously.
• Adequate interpersonal skills to manage diverse range of service providers and client representatives.
• Good people skills and ability to interact with a wide range of client users and demands.
• PC literacy and proven ability to manage daily activities using various systems, including the internet and e-mail functions.
• Demonstrated experience with continuous improvement initiative.
• Good communicator, confident, friendly, engaging.
• Able to relate to different stakeholders of the organisation.
• “Customer first” mind set

Key Measurables (KPIs)

• Workplace Pride
• Workplace Productivity
• Employment Agreement
• Compliance with the Service Level Agreement established between Jones Lang LaSalle and Client

Behavioural Competencies

1. Leadership

• Work towards objectives unsupervised
• Be willing to assist and mentor colleagues.
• Taking ownership of any work-related issues

2. Personal Effectiveness

• Proactively engages with bank users, clients, and team members to ensure vibrancy at the workplace.
• Contributes via regular feedback, to the overall performance of the delivery team.

3. Decision Making

• Be able to make difficult decisions and resolve problems or improve operations.
• Actively search out opportunities to achieve best results and increase the service delivery provided by Jones Lang LaSalle/Client

4. Relationship Building

• Promote open, constructive, and collaborative relations with team members and clients.
• Proactively build rapport with other functions to ensure seamless delivery of service to client.

5. Communication

• Listens effectively and communicate through actions and example. Has good written and oral communication skills

Job Responsibilities :

- To develop and maintain business strategies by achieving sales target and increased market shares.

- Visits customer to drive sales pitch and product presentations

- Responsible for achieving sales revenue and profit target

- Align and link business strategies set by company

- Build strong relationship with existing and new customers

- Provide sales and after-sales support, in coordination with our internal departments and customers

- Prepare sales quotations for customer.

- Follow up with after sales issues.

- Market studies and feedback to sales manager

- Monitors sales quotation status and forecast.

- Performs order screening and preparation for clean order processing

- Ensures proper documentation of all sales quotations in line with the ISO standards and processes.

- Participate in any ad-hoc projects as assigned by management and or sales manager from time to time

Job Requirements :

- Diploma / Degree in Engineering

- 3 years of relevant experience

- Experience in Process Instrumentation / Automation Industry

- Experience with MRO Sales an added advantage

- Independent and Team player

- Excellent communication and interpersonal skills

Familiar with CRM and ERPLN

The Sales Manager is responsible for generating business from corporate accounts and travel agents to achieve overall sales targets and objectives outlined in the Sales & Marketing Plan.

Key Responsibilities:

Business Development:

· Identify and pursue new business opportunities to drive revenue growth

· Develop and maintain relationships with corporate clients, travel agencies, and other potential clients

Sales Targets:

· Set and achieve sales targets as outlined in the Sales & Marketing Plan

· Monitor market trends and competitor activities to identify opportunities and challenges

Client Relationship Management:

· Build and maintain strong relationships with existing clients

· Act as the main point of contact for client inquiries and concerns

Proposal and Contract Negotiation:

· Prepare and present proposals to clients, showcasing the hotel's offerings

· Negotiate contracts and terms with clients to secure business agreements

Market Research:

· Conduct market research to understand customer needs, preferences, and industry trends

· Provide regular feedback to the management team on market conditions and competitor activities

Sales Presentations:

· Deliver effective sales presentations to potential clients, highlighting the hotel's unique selling points

· Participate in trade shows, conferences, and industry events to promote the hotel

Collaboration with Internal Departments:

· Coordinate with various internal departments, such as operations and reservations, to ensure seamless guest experiences

· Collaborate with the marketing team to create promotional materials and campaigns

Sales Reporting:

· Prepare and submit regular sales reports to the management team

· Analyze sales performance and propose strategies for improvement

Qualifications and Requirements:

· Diploma in Business, Marketing, or a related field.

· Minimum 2 years experience and above

· Proven experience in hotel sales, with a focus on corporate accounts

· Strong understanding of the hospitality industry and market trends

· Excellent communication and negotiation skills

· Results-oriented with a track record of achieving and exceeding sales targets

· Ability to work independently and as part of a team

· Proficiency in Microsoft Office and CRM software

Sales Manager with more than 4 years of experience will be considered for Senior Sales Manager positon

• Desktop support such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support in end-user environment.

Requirements:

• Diploma in Computer Science or equivalent
• At least 2 years of experience in troubleshooting Windows 7 & above

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a global F&B chain operator, originally established in Singapore, with a strong presence in Southeast Asia and over 200 employees worldwide. As the company expands, they are looking to hire an Operations Support Administrator.

Successful candidate will be responsible for the following:

Responsibilities:

• Manage office and operational administrative tasks.
• File all F&B and financial documents accurately and on time.
• Reconcile store sales daily.
• Enter store sales data regularly.
• Oversee staff recruitment and conduct interviews.
• Handle MOM work pass issues, including applications and cancellations.
• Arrange basic and refresher food courses for employees.
• Keep records of coaching, counseling, training, leave, and work-related injuries.
• Record shifts and leave accurately and promptly.
• Collect cash bags from stores and prepare checklists.
• Handle cash counting, sorting, and manage cash floats.
• Help with processing the monthly payroll.
• Coordinate F&B promotions and events.
• Perform other general administrative duties as needed.

Requirements:

• Must have 1 year of work experience in any industry.
• Should be a team player with the ability to work independently.
• Must have a positive attitude and be eager to learn.
• Proficient in Microsoft Word and Excel.
• Bilingual in English and Mandarin.
• Singaporeans preferred.

*Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Attn: Woo Gu Ming (R24123795)
Cultivar Asia Pte Ltd (MOM EA License: 19C8782)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Management Support

Responsibilities:

• Support Ecosystems and Cross-Border Transfers team in coordinating with internal teams and external agencies on the marketing campaigns and experiments from conception to execution.
• Track campaign performance and analyze data to generate actionable insights for informed decision-making and platform optimization.
• Perform user acceptance test/live verification on business initiatives/production fixes.
• Conduct market research and competitor analysis to identify key trends and gaps and seek out new business opportunities.
• Assist with due diligence checks and necessary documentation for new and existing business partners.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Business Management Support”

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Arora
EA Personnel Registration Number: R22109615

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Field Support Engineer.This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description:

• The job position is located at our customer site and performed in 24x7 rotating shifts as planned. Administration, support and maintain production system and ensure their high availability, service level agreements and customer satisfaction. Perform system integration related tasks, such as installation, testing, analyse and troubleshooting to draw conclusions to the project team.

Main Responsibilities: 

• Support Level 1 & Service tasks 
• Ensure customer satisfaction in maintenance and support 
• Analyse, Troubleshoot, solve assigned tickets by the Team lead. 
• Formalize corrective action plans or local workaround within the SLA 
• Solve or escalate the analysis to the Level 2 support 
• Communicate regularly to keep the customer informed on the progress 
• Maintain components of IT infra and backend, including Hardware and Software  Replacements of Hardware/Endpoint equipment when faulty. 
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission. 
• Perform Preventive maintenance of servers and wide range of endpoint devices.  Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc., 
• Perform OS Patching, Anti-virus update, security patching. 
• Assist in Change/Service request deployment and testing.

SKILLS/QUALIFICATIONS

Qualifications 

• Diploma or Certification in Information Technologies related fields.

Skills & Experience

• Minimum of 1-2 years of post-education IT work experience required. 
• Working knowledge on Windows Desktop Operating Systems thru Windows 10  Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook. 
• Experience with call tracking / ticket management system, Autotask preferred 
• Experience with Managed Services, IT Integration and/or Consulting experience a plus 
• Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities: 

• Must be able to work independently and/or in a team environment 
• Ability to deliver valuable and professional IT services to external clients 
• Time management and organizational skills to efficiently complete assigned tasks
• Good communication skills to ensure successful resolution to client issues 
• Ability to interact professionally with a diverse group of colleagues and clients 
• Ability to work on site at client locations with respect to client’s work environment & staff 
• Capable of maintaining a calm cool composure even when navigating challenging situations and frustrated clients 
• Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: varra Chaitanya

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Context of the role:

Reporting to the Support Director, the Support Manager is responsible for executing day-to-day onboarding and

support of clients.

Key Responsibilities:

Define Company Procedures

- Own the support and incident management procedures in line with industry standards (ITIL etc)

Onboard Customers

- Complete the onboarding journey including, education, training, technical set-up, invoicing setup, etc

- Provide white glove support during key phases after Go Live to ensure a high customer experience.

- Working with the sales team, continually adapt and improve the onboarding process to maximise

customer satisfaction.

Operate the Support Desk

- Implement and oversee a 24*7 global support desk and team to resolve client issues.

- Support application troubleshooting and liaise with 3rd party solution development and hosting

providers to resolve issues.

- Collect client input on access and usage of platform features and issues to pre-empt issues and steer

development team.

- Work with your team to allocate shifts to meet SLAs

- Work with product teams to review upcoming changes and assess customer impact.

Own SLAs Customer Satisfaction

- Measure and track support SLAs and customer satisfaction

- Be empowered to drive change throughout the organisation to achieve defined goals.

Job requirements

- Minimum of 3 years in technology/software service management managing a team

- Strong technical skills (Java, Sprint, React, Azure, SQL Server)

- Individual with strong problem-solving skills and excellent customer service

- Proven ownership of processes and team management to meet SLAs

- Hands-on experience in technical support and incident management with any certifications a plus (eg

ITIL)

- An individual that has strong written and verbal communications

- A strong work ethic and ability to navigate and thrive in fast-changing environment.

- Preferably knowledge of healthcare operations

- Preferably someone that has 2 years of experience within a start-up environment.

- Preferably an individual that has some programming experience

Work Location: Ang Mo Kio

Work Week: 5 days

Key Responsibilities:

• Opening and closing of classrooms and learning resource rooms
• Carry out checks of teaching and learning facilities including toilets
• Carry out checks and reporting of equipment/fixtures unserviceability
• Accompany MOE term contractors eg Pest control, Electrician, plumbers for mosquitoes breeding inspections and maintenance/repair works
• Feedback on quality of work performed by contract cleaners and maintenance personnel
• Assist in logistics support for school events and functions

Requirements:

• Able to commit one year

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities

• Installing computer hardware and software.
• Troubleshooting basic network and software issues.
• Active Directory, o365 and SharePoint administration.
• Train staff on computer, system and cyber security.
• Fixing hardware, software, CCTV and network issues.
• Responding to general IT requests.
• Ensuring security software is kept up to date.
• Perform assets, Inventory, and deployment (hardware and software) management
• Liaise with IT vendors to ensure cost-effective, timely quality service delivery
• Support and troubleshoot any IT related problem
• Provide day-to-day IT support operations and ad-hoc duties when assigned
• Weekly reports and meeting with the Head of HR and Admin to discuss system needs/projects/outstanding matters
• Implement and maintain the computer systems so they are compliant with the organization’s guidelines or SOP (Standards Operating Procedure).
• Install, configure, and test operating systems, application software, and system management tools
• Take proper security measures for the systems.
• Ensure that all installed systems and infrastructure are managed and monitored on an ongoing basis.

Qualifications

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Field Support Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Shift: 24x7 rotating

Job Scope:

• Support Level 1 & Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of
• services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint,
• workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

Required:

Qualifications

• Diploma or Certification in Information Technologies related fields.

Skills & Experience

• Minimum of 1-2 years of post-education IT work experience required.
• Working knowledge on Windows Desktop Operating Systems thru Windows 10
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
• Experience with call tracking / ticket management system, Autotask preferred
• Experience with Managed Services, IT Integration and/or Consulting experience a plus
• Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities:

• Must be able to work independently and/or in a team environment
• Ability to deliver valuable and professional IT services to external clients
• Time management and organizational skills to efficiently complete assigned tasks
• Good communication skills to ensure successful resolution to client issues
• Ability to interact professionally with a diverse group of colleagues and clients
• Ability to work on site at client locations with respect to client’s work environment & staff
• Capable of maintaining a calm cool composure even when navigating challenging situations
• and frustrated clients
• Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nishant Pawar

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Responsibilities:

· Provide technical support in Satcom system management

· Assist customer in using the link budget tool for capacity planning and management

· Execute O&S activities to maintain Service Level Agreement

· Perform System health monitoring and security monitoring

· Prepare, execute and report preventive maintenance tasks

· Standby for corrective maintenance and provide ad-hoc on-site supports

· Lead and able to troubleshoot and resolve system issues

· Participate in continuous improvement activities on the Systems

· Support configuration management and obsolescence management

· Support patching of software as when required

· Update of documentation as when required

· Coordinate and liaise the technical meetings with all stakeholders

· Manage vendors for the delivering of their services

· Perform compliance assessment and reporting

· Manage documentation, change control and traceability

Requirements :

· Tertiary qualification (Diploma or Degree) in Electrical and Electronics Engineering, Computer Science, Information Technology, or other engineering related discipline

· Experience in SATCOM Systems is a must

· Experience in Satcom link budget calculation is an added advantage

· Minimum 3-5 years of working experience in an engineering role in project and service delivery

· Possess IT networking skills such as ability to configure routers/switches

· Knowledge on different communication protocols at Network and Application level i.e. TCP/IP, HTTP, FTP, LDAP, SNTP, etc.

· Experience in Linux operating system, network tool, and virtualization.

· Some knowledge of mechanical engineering is useful

· Able to work both independently and in a team-oriented, collaborative environment

· Strong oral and written communications skills.

The job position is located at our customer site and performed in 24x7 rotating shifts as planned. Administration, support and maintain production system and ensure their high availability, service level agreements and customer satisfaction. Perform system integration related tasks, such as installation, testing, analyse and troubleshooting to draw conclusions to the project team.

Main Responsibilities:

· Support Level 1 & Service tasks

· Ensure customer satisfaction in maintenance and support

· Analyse, Troubleshoot, solve assigned tickets by the Team lead.

· Formalize corrective action plans or local workaround within the SLA

· Solve or escalate the analysis to the Level 2 support

· Communicate regularly to keep the customer informed on the progress

· Maintain components of IT infra and backend, including Hardware and Software

· Replacements of Hardware/Endpoint equipment when faulty.

· Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission.

· Perform Preventive maintenance of servers and wide range of endpoint devices.

· Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc.,

· Perform OS Patching, Anti-virus update, security patching.

· Assist in Change/Service request deployment and testing.

Requirements:

Diploma or Certification in Information Technologies related fields.

Skills & Experience

· Minimum of 1-2 years of post-education IT work experience required.

· Working knowledge on Windows Desktop Operating Systems thru Windows 10

· Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.

· Experience with call tracking / ticket management system, Autotask preferred

· Experience with Managed Services, IT Integration and/or Consulting experience a plus

· Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities:

· Must be able to work independently and/or in a team environment

· Ability to deliver valuable and professional IT services to external clients

· Time management and organizational skills to efficiently complete assigned tasks

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Field Support Engineer . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB SUMMARY

• The job position is located at our customer site and performed in 24x7 rotating shifts as planned.
• Administration, support and maintain production system and ensure their high availability, service
• level agreements and customer satisfaction.
• Perform system integration related tasks, such as installation, testing, analyse and troubleshooting
• to draw conclusions to the project team.

MAIN RESPONSIBILITIES

Main Responsibilities:

•  Support Level 1 & Service tasks
•  Ensure customer satisfaction in maintenance and support
•  Analyse, Troubleshoot, solve assigned tickets by the Team lead.
•  Formalize corrective action plans or local workaround within the SLA
•  Solve or escalate the analysis to the Level 2 support
•  Communicate regularly to keep the customer informed on the progress
•  Maintain components of IT infra and backend, including Hardware and Software
•  Replacements of Hardware/Endpoint equipment when faulty.
•  Perform site administration activities – Regular health checks on endpoints, Regular restart of
• services, monthly report submission.
•  Perform Preventive maintenance of servers and wide range of endpoint devices.
•  Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint,
• workstation, servers etc.,
•  Perform OS Patching, Anti-virus update, security patching.
•  Assist in Change/Service request deployment and testing.

SKILLS/QUALIFICATIONS

Qualifications

•  Diploma or Certification in Information Technologies related fields.

Skills & Experience

•  Minimum of 1-2 years of post-education IT work experience required.
•  Working knowledge on Windows Desktop Operating Systems thru Windows 10
•  Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
•  Experience with call tracking / ticket management system, Autotask preferred
•  Experience with Managed Services, IT Integration and/or Consulting experience a plus
•  Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities:

•  Must be able to work independently and/or in a team environment
•  Ability to deliver valuable and professional IT services to external clients
•  Time management and organizational skills to efficiently complete assigned tasks
•  Good communication skills to ensure successful resolution to client issues
•  Ability to interact professionally with a diverse group of colleagues and clients
•  Ability to work on site at client locations with respect to client’s work environment & staff
•  Capable of maintaining a calm cool composure even when navigating challenging situations
• and frustrated clients
•  Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Jyotsana Madnani

Avensys Consulting Pte Ltd EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Responsibilities :

• Work with overseas Business Line unit to perform installation, checkout, integration and testing of radar systems onboard vessels
• Participate in System interface and integration tests
• Work with platform contractor in shipyard for mechanical installation and cabling works
• Setup the radar system, align, calibrate and perform checks to prepare for acceptance tests
• Conduct acceptance tests in harbour and performance tests at sea
• Evaluate system performance and generate test reports
• Support end-users to resolve technical and maintenance issues during System warranty
• Manage and coordinate with stakeholders for other Integrated Logistics Support activities
• Interface with other technical support personnel, engineering and product management to escalate and resolve issues
• Monitor system performance and make continuous improvement
• Determine and implement specific technical needs to improve reliability and maintainability
• Track and report project/service status
• Establish close collaboration with stakeholders and ensure customer satisfaction
• Support bids activities when required

Requirements :

• Diploma/Degree in Electrical & Electronic or Computer Engineering or related discipline
• Minimum 5 years’ experience in engineering role in Communication & Surveillance projects
• Require knowledge on Linux system, Wireshark tool, network and cybersecurity
• Good experience working on radar systems onboard vessels
• Experience in performing system maintenance and handling of SLA
• Solid trouble-shooting skills and problem solving experience
• Ability to work both independently and in a team-oriented, collaborative environment
• Organized, motivated and focus on customer needs
• Require occasionally to work late and during non-office hours to complete the task in critical situations
• Readiness to travel overseas occasionally for trainings and meetings
• Familiar with defence business, physically fit and comfortable working on different military platforms
• Knowledge of Thales radar systems, especially FCR – STING/STIR will be an added advantage
• Ability to lead others and candidate with more relevant experiences will be offered for a senior position

• Manage the IT Support and staff to provide 1st level technical support;
• Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work.
• Act as a further escalation point for unresolved or escalated cases.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles
• Report to SD managers on any issue that could significantly impact the business
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staff take ownership of user problems and be proactive when dealing with user issues.
• Ensure all calls and emails are logged in the Service Desk logging system.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Training to new joiners.

Ideal candidate should possess the following:

• To have a minimum of 3-year end-user support experience, desktop or technical service desk. This requirement does not include those with Customer Service Experience in a non-technical call center environment. Minimally 1-year experience in leading a team.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Familiar with Service Desk day to day Operation.
• Preferably with ITIL 4 Foundation certification
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call/Incident Trending.
• Experience in managing Complaints.
• Experience in Service Level Agreement (SLA) Reports, Service Improvement Opportunities

ADMINISTRATIVE SUPPORT ASSISTANT

11am-8pm

Prefer female

We locate at Midview Building Bukit Batok

Job Function

Admin / Secretarial, Advertising / Media, Customer Service, Sales / Retail, Social Services

Job Description & Requirements

1. Data entry of day to day sales transaction

2. inventory tracking and management

(motorcycles and stock)

3. handle customer ( rental motorcycle)

4. *Update social media, Instagram, facebook, tik tok

5. any other adhoc request by management

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Responsibilities:

• To assist in all classes at the Centre
• To assist the class teachers in preparation, follow-up and teaching
• To assist in course preparation
• To supervise informal activities
• Other adhoc duties

Requirements:

• Full time position (Mon - Fri)
• Working hours: 8 am to 5.30 pm
• Min 5 'O' levels with at least B4 in English
• Excellent spoken and written English
• Early childhood experience will have an added advantage
• Positive, energetic and a good team player
• Those undergoing training may apply

Responsibilities:

• To assist in all classes at the Centre
• To assist the class teachers in preparation, follow-up and teaching
• To assist in course preparation
• To supervise informal activities
• Other adhoc duties

Requirements:

• Part time position (Mon - Fri)
• Working hours: 12.30pm to 5.30pm (PM shift)
• Min 5 'O' levels with at least B4 in English
• Excellent spoken and written English
• Early childhood experience will have an added advantage
• Positive, energetic and a good team player
• Those undergoing training may apply

Interested candidates, please send your detailed resume with expected salary online.

Only suitable candidates will be contacted.

Job Info:

• Monday to Friday, 9am - 6pm
• Basic $2,600 - $2,800 + Sales Incentive + Mobile Allowance
• Kaki Bukit

Description:

• Ensure efficient sales administration and coordination for top customer satisfaction.
• Assist Account Managers with detailed sales quotations and follow-ups.
• Respond to customer inquiries about quotes and product information for new purchases or renewals.
• Verify prices before submitting Purchase Orders.
• Process confirmed Sales Orders.
• Address delivery requests and coordinate with Operations.
• Escalate customer-reported maintenance or support issues to Operations.
• Collaborate with Account Managers to achieve sales goals.
• Document relevant data systematically.
• Gather information and assist Account Managers with tender requirements, liaising with Suppliers and the Technical Solution Team.
• Follow up on tender progress.
• Build strong customer relationships to identify new opportunities and increase sales revenue.
• Perform other administrative duties as required by the Company.

Requirements:

• 1-2 years of experience in Customer service, prefably in IT.
• Min O Level

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)
EA Personnel Name: TS Lee
EA Personnel No: R22109698

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

1. Job Scope
   
   
   1. Other duties assigned by company/manager/supervisor
   2. Drive sales growth and support marketing and promotional activities.
   3. Coordinate cargo preparation for delivery
   4. Control logistics for 9 outlets

2. Requirements

1. Fluent in Chinese and English.

2. Singaporean or PR.

3. Strong sales background and logistical experience.

4. Proficient in MS Excel and Word.

5. Matured, highly responsible, and organized.

6. Interest in Korean culture is a plus.

Working days will be 5.25 days a week.

The working hours are from 8:00am to 5:30pm for Monday to Friday while the working hours on alternate Saturdays are from 8:00am to 1:00pm.

Alternate Saturdays and every Sunday are rest days

Medical receipts are claimable up to $300/year

COMPANY ADDRESS: KORYO TRADING PTE LTD- 6 CLEMENTI LOOP #01-13 SINGAPORE 129814

We are looking for a candidate who can boost sales, deliver outstanding customer service, and contribute to our store's success and growth. The ideal candidate will have a history of surpassing sales goals, a thorough understanding of retail operations, and a genuine passion for interacting with customers. We seek someone who can effectively market our products, foster long-term customer relationships, and enhance the overall shopping experience in our store.

Key Responsibilities:

• Greet and assist customers in the store, providing product information and recommendations based on their interests.
• Drive sales by understanding customer needs and offering suitable products.
• Maintain the store’s appearance, ensuring products are well-organized and displayed attractively.
• Handle transactions, including cash and credit card payments, accurately.
• Manage inventory levels and assist in restocking products as needed.
• Build and maintain relationships with regular customers and collectors.
• Stay updated on the latest trends in the card-collecting community and product knowledge.
• Assist with in-store events, promotions, and customer loyalty programs.
• Achieve individual sales targets and contribute to team goals.

Qualifications:

• Previous experience in retail sales, preferably in a specialty store or related industry.
• Strong interest in trading cards, sports cards, or collectibles.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple customers simultaneously.
• Proficiency in using point-of-sale (POS) systems.
• A team player with a positive attitude and a passion for delivering outstanding customer service.
• Flexibility to work weekends, holidays, and extended hours as needed.