1. Answering incoming call, taking messages and re-directing calls as required

2. Process enquires and orders via email or phone or social media

3. Provide excellence customer services

4. Check data accuracy in orders and invoices and process orders in a timely manner

5. Liaise with the logistics department to ensure timely deliveries

6. Maintain and update sales and customer records and database

7. Develop monthly sales reports

8. Communicate important feedback from customers

9. Ensure sales target are met and report any deviations

10. Stay up-to-date with new products and features

11. Appraise customers on alternative products when required item is not available

12. Resolve problems pertaining to customer orders

13. Taking minutes for sales meeting

14. Diary General office management and arranging appointments

15. Maintaining the company social media account and web management

16. Providing administrative support to Sales Reps and Management

Key Responsibilities:

• Business Development: Develop and implement a comprehensive sales strategy to acquire new clients and expand the customer base within the industry.
• Prospecting: Identify potential customers and leads through various channels such as online research, networking, cold calling, and participation in industry events.
• Consultative Selling: Conduct thorough needs assessments with clients to understand their security requirements and propose suitable CCTV solutions.
• Product Knowledge: Stay up-to-date with the latest advancements in CCTV technology and maintain a strong understanding of the company's CCTV product range.
• Demonstrations and Presentations: Conduct product demonstrations and deliver compelling sales presentations to prospective clients to showcase the benefits of the CCTV solutions.
• Proposal Development: Prepare customized sales proposals that address the specific security needs of clients and highlight the value of the company's CCTV products.
• Price Negotiation: Negotiate pricing and contracts with clients while ensuring that the terms align with the company's objectives and profitability.
• Relationship Management: Build and maintain strong relationships with existing clients to encourage customer loyalty and secure repeat business.
• Market Analysis: Monitor industry trends, market competition, and customer feedback to identify opportunities and challenges in the CCTV market.
• Sales Reporting: Provide regular sales reports and updates to the management team, outlining progress, achievements, and potential areas for improvement
• Collaboration: Work closely with the marketing team to develop effective promotional materials and campaigns that support the sales efforts.
• After-Sales Support: Coordinate with the customer support team to ensure seamless installation and post-sales support for clients.

Qualifications and Experience:

• Education: A bachelor's degree in IT engineering, or a related field is preferred. Technical qualifications in security systems or electronics are advantageous.
• Experience: Proven track record as a successful sales executive in the Physical security or IT industry, with a demonstrable history of meeting and exceeding sales targets.
• Industry Knowledge: knowledge of CCTV/ACS and Network technology, surveillance systems, and related security solutions.
• Communication Skills: Excellent verbal and written communication skills to effectively communicate technical information to clients and internal teams.
• Problem-Solving: Strong analytical and problem-solving skills to understand clients' security needs and propose appropriate solutions.
• Networking: A well-developed professional network within the security industry is beneficial.
• Negotiation Skills: Proficient in negotiating contracts, pricing, and terms to close deals while ensuring the company's profitability.
• Customer-Centric: A customer-centric approach with the ability to build long-term relationships with clients.
• Results-Driven: Self-motivated, goal-oriented, and capable of working independently to achieve and exceed sales objectives.
• Experience in the SaaS solution selling (CRM, cloud ACS/VMS) is big plus

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends)

IT Support Engineer – Jurong ( Alternate 5 1/2 Day)

- perform daily system operation, admin & maintain computer /network system

- troubleshoot computer system & network problem, diagnosing & solving hardware or software fault

- installs & configure hardware / software

- administration of endpoint detection & response, email system, backup system & windows infrastructure

- administration & maintenance of tcp / ip network

- provides user training & support

- undertaking duties . assignments as & when assigned by the superior

- degree or diploma in IT or equivalent

- min 3 years relevant experience

- competent in TCP / IP, security & relevant protocools, hardware system & networking infrastructure

- knowledge of windows & linux system

- knowledge of vpn, router, switch, lan controller & able to configure & deploy

- Basic salary : S$ 3000 – S$ 4000 neg

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

• Regional Role
• Attractive Remuneration (AWS + VB)

About Our Client

Our client is a listed MNC with specialized products comprise parts and assemblies of interiors, metals and automotive electrics and electronics. Additionally, our client is a leading parts manufacturer within the Electric Vehicle (EV) industry.

Job Description

• Develop new energy sales in Southeast Asia market, maintain and promote cooperation with customers
• Responsible for the preliminary market research work, including competitor information, customer information, market situation, market positioning, etc., to provide important information reference for the company's management decision- making;
• Conduct regular visits to existing and potential customers and maintain good interaction with each other to promote the development of new projects and new markets;
• Conduct regular customer satisfaction survey, timely solve customer complaints, improve customer satisfaction;
• Assisting new product sales and expense budget decomposition of the company department, and reviewing the expenses within the budget authorization
• Provide reliable market information for companies' long-term strategic planning;
• Review the price of reduced products and monitor the price reduction range to ensure the company's interests
• Assist in monitoring the withdrawal of customer funds, focusing on monitoring bad credit customers to ensure the company's interests;
• Participate in the construction of the company's quality system and process system, and lead the corresponding client audit

The Successful Applicant

• About 3 years sales management experience in automotive industry; New energy Busbars / BDU / PDU / Wire harness sales management experience
• Understand the market dynamics of related industries and technical knowledge of the company's products
• Comfortable liaising with regional stakeholders from China

What's on Offer

The successful candidate will embark with an organization that prides themselves as an employee first organization. The team is constantly expanding and disrupting the market with its constant innovations.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager | Freight Forwarding Division | Business Development | FCL & LCL Sea freight | Tanjong Pagar

Salary: $4,500 - $6,500 + Commission + AWS
Working hour: Monday - Friday (9am – 6pm)
Working location: Tanjong Pagar

Job Responsibilities:

• Provide FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Generate Sales for the company under Freight Forwarding Division.
• Ensure timely rate updates and market tendency communication with all parties involved.
• Good regular customer account in hand to secure business .
• Collect market feedback and work closely with Pricing / Procurement Team
• Deal with liner on slot operators around Singapore .
• Offer solution to agent for shipment /space , all matters related to shipment .

Job Requirements:

• Must have in-depth knowledge about the Singapore & Far East market of freight forwarding industry.
• Candidate must have at least 5 years working experience in the field of Logistics & Freight Forwarding / Shipping Company
• Proficient in Microsoft Office.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is from Medical Science Industry. They are looking for a Inside Sales Executive to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities

• Oversee RFQ processes, encompassing negotiation and assessment of supplier quotes.
• Proactively seek and assess potential new suppliers or alternative product sources.
• Analyze and formulate strategies for designated projects, focusing on cost savings, risk management, and process enhancements.
• Cultivate and sustain supplier/customer relationships to ensure reliable delivery and value generation.
• Evaluate and track suppliers' performance regularly.
• Identify sales prospects through research and identification of project opportunities, actively seeking new accounts.
• Expand accounts by reviewing customers' purchase history and recommending related or new items.
• Generate quotations in the system and aid in documentation for product approvals.

Requirements

• Min Diploma in Business or any relevant field
• Min 1 year of experience in Medical Science related industry is required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Job Description

We are looking for a Director to work alongside Global Markets Division for Asia (“AGMD”) – Japanese Client Solutions Desk (“AGMD-JCSD”) team members to enhance the FX and Derivatives business for Japanese clients with Singapore office.

Job Responsibilities:

• Develop and lead the department’s business plan of identifying new revenue opportunities, building customer and revenue business to align to the Bank's direction/vision.
• Understand the competitive landscape, review department’s performance and identify opportunities for growth as well as risks.
• Monitor and advise on the impacts of economic and regulatory changes.
• Build effective relationship with customers to develop revenue opportunities and to deliver a high quality of service.
• Lead the development of competitive products to ensure MUFG are capable of securing new business opportunities within the region.
• Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally.
• Work in partnership with colleagues across all regions to share best practice, deliver an integrated regional service for our customers, develop new business and create effective processes.
• Work in partnership with Compliance to assess new Global Markets products and seek advice on the impact to Bank’s policies and regulatory requirements, as well as to provide input into cross border matrix to mitigate compliance risks.

Job Requirements:

• Minimum degree qualified
• Minimum 15 years of banking industry experience
• Minimum 10 years of experience in Sales on Derivatives and FX Products
• Proficient in spoken and written Japanese will be required to collaborate with Japanese-speaking markets and communicate effectively with clients. Japanese is the working language.
• Good managerial or leadership skill.
• Significant relevant industry experience and knowledge of competitor landscape, covering Interest Rate Derivatives.
• Excellent communication skills with ability to influence others and sell products.
• In depth knowledge in products including but not limited to FX and Derivatives.
• Strong understanding in local regulations to mitigate risk for the Bank.
• A proactive, motivated person.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10063218

Job Description

The Regional Sales Manager (RSM) role is a critical function of the Company sales team and is responsible for building new client relationships and managing the sales process for editing and prospective customers in assigned territory.

The RSM will drive contact and relationships with customers (new and established), meet sales objectives and targets, move prospects through the discovery and proof-of-concept phases, and meet established sales goals and quota per the annual plan objectives. They will develop and execute strategies and sales tactics in the following areas: territory planning, outbound lead generation, relationship development, pricing, negotiations, closing, and managing contracts. You will be required to diligently track all customer interactions in our CRM system and maintain a disciplined sales process and forecast hygiene.

Role Responsibilities:

• Prospect for and develop a pipeline that is 3-5X assigned quota.
• Maintain a high level of daily activity including end-user calls, partner calls, meetings and pipeline generation.
• Qualify new opportunities, overcome objections, negotiate and close business over the phone, via Zoom and in-person.
• Learn the Company product and be able to confidently demo the platform to customers.
• Execute a highly disciplined and metric-driven sales process.
• Provide accurate sales forecasts and activity metrics in CRM.
• Maintain a high level of relevant technical & industry knowledge.

Role Experience & Qualifications:

• BA/BS required.
• 5+ years of experience in an individual quota carrying capacity.
• Experience in a high-velocity, monthly-driven SaaS environment.
• Experience selling security and application monitoring solutions
• Experience managing the entire sales cycle from prospecting to close.
• Proven ability to independently manage, develop, and close new customers.
• Successful track record in driving consistent activity, pipeline development and quota achievement.
• Expertise in a disciplined sales process, forecasting, and qualification methodologies.
• Highly motivated, driven and self-directed individual with grit.
• Excellent communication, persuasive, and listening skills.

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries.
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities :

• Handle strategic customers’ daily quotation;
• Responsible for preparation and completion of the most competitive quotation by cross functioning and communicating with the branch, product marketing and Strategic Account Managers;
• Sort out strategic customers’ contract price.

Requirements :

• Diploma and above;
• 3 years’ working experience in electronics components industry is preferred;
• Proficient in MS Office( Excel) Applications;
• Good command of English;
• Candidates with no experience are welcome to apply, training will be provided.

Responsibilities

• Process orders via email or phone
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and features

Requirements and skills

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus

Job Description

Biggest Reputable Outdoor Blinds product company (www.smartzip.com.sg) looking for the below candidate to fill positions!

If you possess below qualities, come speak to us!

~ Driven for sales success!

~ Willing/eager to learn.

~ Willing to work hard/ go extra miles for customers.

~ Experience female sales preferred. ( Malaysian welcome too. )

~ Experience in industrial/construction products will be a plus.

~ Willing to work on weekends. ( as some customers are available on weekdays)

Attractive Salary Package:

BASIC SALARY From S$2000 to S$3000 (based on work experience, PLUS Sales Commission$$$ +allowances).

Work location: Vertex, 33 Ubi Avenue 3 (East Side)

Headquarters Office: Woodlands Horizon (North)

Job Description:

• To work with sophisticated audience comprised of surgeons and healthcare professionals.

• To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs

• To Identify the needs of new prospects and develop appropriate responses

• To Cross-sell additional products or manage new product introductions as they become available

• To work with the sales team by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.

• To Maintain training in product features/benefits, and other critical business applications

• To Collect competitive data and remain current on industry, customer, and competitive trend

• To Participate in professional association meetings outside of regular business hours, as required

Requirements:

• Must possess at least Degree

• Good analytical and questioning skills coupled with ability to develop and implement sales strategies

• Strong in interpersonal, communication and influencing skills

• Able to work independently with minimum supervision

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Description & Requirements

Perform Sales and promote Singtel service at Corporate Events, Community Roadshow and Mega shows.

· Provide excellent customer services for sales growth and customer satisfaction.

· Proactive and independent

· Bilingual, confidence, highly motivated and responsible

· Prepare & check stock for Road show and submit application

· Only Singaporean may apply.

· Training will be provided.

· Successful candidates will be given a Basic Salary + Monthly allowance + personal commission Attractive remuneration package

· Fast learner with a keen sense of learning

· Start work immediately (Mon-Fri 9am-6pm)

· Experience in retail industry is an advantage

Interest Candidate Please call OR WHATSAPP ( 91267267)

• Regional Role
• Excellent Benefits & Worklife Balance

About Our Client

Our client is a global travel and tourism service provider collaborating with the largest MNC to provide lounge, dining, retail and premium services within the B2B and B2C space

Job Description

• Building good working relationships with client and company contacts across several company entities around the world.
• Coordinating internal stakeholders and teams to deliver excellent customer service
• Preparing materials for presenting and selling creative work.
• Supporting the development of creative work by documenting client feedback and attending creative review meetings.
• Forecast and track client account metrics to optimise revenue potential
• Nurture key accounts, finding opportunity to upsell and cross sell.

The Successful Applicant

• Bachelor Degree in Business / Marketing / Aviation industry
• About 1 year of sales experience
• Strong interest within the Travel / Tourism / Hospitality / Banking / Payment industry
• Ability to work in a fast paced & proactive environment

What's on Offer

The successful candidate will embark with a company that prides themselves as an employee-first organization. The organization offers a flexible hybrid work arrangement coupled with an opportunity to work a regional role.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Identify training gaps for yearly training plans in compliance with the company objectives.
• Develop, implement and organize training activities in accordance with the policies and training programs of the company.
• Identify and utilize training assessment tools and provide training plans.
• Provide support to the team and improve overall employee capability and productivity.
• Conduct training program for employees, both internal and external resources.
• Write training reports for evaluation.
• Conduct research on market trends.
• Ad hoc duties as assigned.

Requirements:

• Degree in Business Administration or equivalent
• ACTA/ ACLP/ DACE Certified will be ideal
• With 4 - 6 years of relevant experience, preferably from retail/ fashion retail industry

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Main responsibilities include but not limited to:

• Soliciting sales leads.
• Perform database cleanup.
• Fix appointments with interested customers.
• Follow up with interested customers on evaluation and decision progress.
• Report progress to the team.
• Other duties as assigned by the manager.

Other details:

• 3 months, subject to further extension to 6 months.
• Minimum Diploma holders.
• Singaporeans / PRs only.

Details of the Division and Team:

Deutsche Bank (DB) is committed to the highest standards of Anti-Money Laundering (AML), Sanctions & Embargoes, Anti-Bribery and Corruption (ABC) and Anti-Fraud & Investigations (AF&I) and the wider financial crime (collectively referred to as Anti Financial Crime) prevention. The Management and all employees are required to adhere to these standards to prevent DB and our reputation from those who may intend to use our products and services for money laundering, bribery, corruption, fraud and/or Terrorist Financing (TF) purposes.

DB Group will examine its Anti-Financial Crime (AFC) strategies, goals and objectives on an ongoing basis and maintain an effective program for DB’s business that reflects the best practices for a diversified, global financial services provider. The AML Team sits within the AFC function.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Support the APAC Regional Head of Sanctions in protecting DB from legal, regulatory, and reputational risk with regard to business involving sanctioned entities and / or countries.
• Provide guidance regarding sanctions-related questions and issues; thereby supporting Businesses (1st Line of Defence) establish appropriate organization and control structures to process transactions in a well-defined and compliant environment.
• Interface with client service officers on transaction- filtering related requests and decide on these in full compliance with all applicable sanctions regulations as well as the DB’s policies and procedures.
• Continuously monitor the sanctions regulatory situation in the region.
• Support in the translation of external developments of the legal situation into potential policy adjustments for the Bank.
• Ensure diligent review of transaction-filtering related requests and decide on these in full compliance with all applicable sanctions regulations as well as the Bank's policies and procedures.
• Investigate and review transaction payment messages escalated from Regulatory Filtering Operations to APAC Sanctions for potential sanctions or policy violations.
• Support all Sanctions-related aspects in deal team activities, including the drafting of sanctions clauses.
• Support sanctions-relevant reporting obligations involving countries in the APAC region to the competent authorities.
• Handle and respond to inquiries from regulatory authorities as well as internal or external auditors and business lines regarding sanctions observance.
• Conduct of training or briefing sessions to Business and other Infrastructure units within the APAC region.
• Participation in global and regional calls to update on regional developments and issues may be required.
• Reporting of any sanctions breaches to the AFC Sanctions Breach Team.
• Identification of any sanctions relevant gaps in existing processes and addressing these with relevant stakeholders.

Your skills and experience:

• Minimum 7 years’ relevant Sanctions experience within a Financial Institution or Investment Bank providing Sanctions Advisory service directly to internal and external stakeholders.
• Proven experience with Regional and Global Sanctions policies & Governance cutting across APAC region.
• Proven Project Management experience in Sanctions related initiatives, with the ability to lead a small team, while providing stability re: business-as-usual activities.
• Possesses attention to detail and being meticulous in reviewing sanctions-related issues for all escalations from Business units and APAC locations.
• Proven stakeholder management skills with ability to communicate (verbal and written) clearly to Business units and APAC locations substantiated assessment/position and recommend follow-up action.
• Self-starter, proactive and independent, exercises flexibility in addressing contentious issues, principled, and action-oriented individual.
• Proven experience in managing teams with diverse cultural backgrounds.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

The Client Management Specialist is the sole point of contact representing the organisation in managing the assigned Principal Accounts by providing post-sales support and / or performing warehouse / operational tasks in fulfilling customer needs. The incumbent has to establish good rapport, both externally with principals and internally amongst co-workers, and support the Key Account Executive on all aspects of managing the group of accounts.

· Manage the key operational activities pertaining to the day-to-day operations of the defined Principal Accounts.

· Ensure that all reports and material master data are up to date and in order.

· Map out process flow and work instructions pertaining to business nature of the key account.

· Manage feedback logs and manage escalation cases with CAPA recommendations to Key Account Executive.

· Conversant with Warehousing, Inventory, Inbound, Outbound and Customer defined work process and handling requirements.

· Adhere to procedures in compliance with Good Distribution Practice for Medical Devices (GDPMDS).

· Ensure work processes are complaint with safety and regulatory requirements.

· Ensure that receipt, storage, dispatch and retrieval of supplies are in accordance to company’s Standard Operating Procedures.

· Ensure compliance to work instructions and company’s Standard Operating Procedures.

· Undertake any other reasonable duties at the request of the reporting manager / executive.

· Take the lead in the efficient running of daily operations.

· Drive initiatives for improving inventory accuracy.

· Support the inventory control function within the organisation through inventory cycle counting with system and physical location audits.

· Assist the development of process improvements, system enhancements and special projects that will improve the overall service performance and profitability of the Organization’s business.

· Ensure that all internal and externally defined Key Performance Indicators are met.

Required Skills

· Service-oriented and possess pleasant disposition

· Strong team-player, with ability to work independently

· Possess sense of urgency and able to work in fast-paced environment

· Good spoken and written communication skills

· Good interpersonal skills

· Systematic, meticulous with strong problem solving skills

· Possess good initiative, with desire for continuous learning

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job purpose:

The GS-Ops TCC Specialist Trade Finance is, with due consideration of all internal and regulatory requirements and within the agreed deadlines, responsible for processing of the trade finance business for customers, as well as for providing specialized and process-driven advice within his/her sphere of activity. In so doing, he works closely with FK TF-CM Allrounder Cash/Trade Sales International, FK TF-CM Specialist Cash/Trade Sales International, FK-TF-CM Advisor Trade Services International, FK-TF-CM Assistant Trade Services International and Relationship Managers, and other department stakeholders that deal with corporate customers, whom he supports by providing pertinent information in a team-oriented manner.

Key activities:

Processing of Trade Finance Business

• Depending on each task allocated, the processing covers the carrying out of all trade finance business processes in accordance with the rules, regulations, and compliance-related requirements.
• Advising of customers with due consideration given to their specific needs and the bank’s operational requirements
• Assuming middle office role by performing pre-processing and post-processing tasks for Trade Finance Products/Sub-Processes in accordance with Global/Internal Guideline/Process
• Perform monitoring and reconciliation of transaction(s) processed by processing hub.
• Perform vetting of Direct/Indirect Guarantees/Amendment
• Perform monitoring tasks for all outstanding Guarantee transactions ensuring pending fees are collected timely.
• Ensuring compliance with first line of defense responsibilities
• He may also be required to act as a speaker within the framework of the bank’s qualification measures and events with corporate customers
• Responsibility for warranty of occupational health and safety and health protection for all employees of his/her unit
• The GS-OPS TCC Specialist Trade Finance is authorized to check documents up to a certain level without supervision. he exercises this authority in a responsible manner and in accordance with the regulations
• Supporting the FK-TF-CM Allrounder Cash/Trade Sales International, FK-TF-CM Specialist Cash/Trade Sales International, FK-TF-CM Advisor Trade Service International, FK-TF-CM Assistant Trade Services International, and Relationship Managers in an advisory role

Formal education:

• Degree/Diploma with major in Business, Banking/Finance or Law or Certificate for Documentary Credit Specialists

Specialist knowledge (work experience, further qualification):

• Competency in ICC Uniform Customs and Practice for Documentary Credits 2007 Revision, International Standard banking Practice for the Examination of Documents under UCP 600, ICC Uniform Rules for Demand Guarantee, The Uniform Rules for Collections (URC 522)
• Advanced knowledge of Microsoft Words, and Excel
• Minimum 5 years Trade Finance experience specialize in Guarantee Handling

Detailed Requirements for each career level (each ComMap Level separately)

CB 02

• Diploma with major in Business, Banking/Finance or Law
• Unassisted and compliant handling of recurring daily business routines with regular and enhanced complexity in accordance with internal and external regulations and within the agreed deadlines
• Advising of customers with due consideration given to their specific needs and the bank’s operational requirements for cases with regular and enhanced complexity
• Coordination and prioritization of the daily workflow for the team members
• Participation in global projects and management of local projects in the area of responsibility (e.g. IT adjustments)
• Advanced knowledge of the pertinent rules published by the International Chamber of Commerce (ICC) with regards to trade finance business

CB 03

• Degree with major in Business, Banking/Finance or Law
• Approval and oversight of the processing of the daily workflow for the team members
• Independent judgment and decision making with limited guidance and supervision
• Providing guidance regarding the handling of documentary and guarantee business with high complexity
• Interface to global functional lead / product management and support functions (e.g. Compliance)
• Support of the FK-TF-CM TL Documentary & Guarantee Business International and professional representation of the FK-TF-CM TL Documentary & Guarantee Business International in case of his/her absence
• Participation in global projects and managemen of local projects in the area of responsibility (e.g. IT adjustments)
• Extensive, in-depth knowledge of the pertinent rules published by the International Chamber of Commerce (ICC) with regards to trade finance business
• Involvement in the creation and maintenance of local procedures and desktop procedures
• Participation in local industry working groups (e.g. BAFT)
• Building and maintaining of an informal internal and external network – also beyond own area of expertise – to achieve high-quality result
• Coaching of junior level staff with respect to all aspects of trade finance business

Responsibilities:

• Greeting customers, responding to questions and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Increasing in store sales.
• Superior product knowledge.
• Introducing promotions and opportunities to customers.

Requirements:

• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to read, write, and perform basic math.
• The ability to stand and walk for extended periods of time.
• Able to work on weekend and public holiday