As a Senior Operations Manager, you will be responsible for overseeing company operations and employee productivity to achieve organisational objectives, including implementation of organisation-wide goal setting, strategic planning, and performance management.

You will manage teams that consist of Production, Inventory and Fulfillment to ensure that our products or services meet quality standards and customer expectations.

You will collaborate cross-functionally within the business and engage in various projects, aimed at enhancing the organisation's capabilities and performance.

You will also establish and implement quantitative and qualitative metrics and operating procedures to evaluate the company's efficiency and effectiveness.

In addition, you will manage the operational budget, identifying cost-saving opportunities and implementing measures to reduce costs while maintaining operational efficiency.

What will the Right Person look like?

• Degree in Business or related field, with at least 8 years of proven experience in operations related roles
• Excellent leadership and people skills
• Proficiency in Microsoft Office suite and other operational software
• Strong analytical and problem solving abilities, offering tailored solutions and actions to meet identify and address operational challenges
• Strategic thinker with the ability to develop and implement operational strategies that drive business growth
• Excellent communication skills, with ability to collaborate effectively with internal and external stakeholders
• Strong command in English and Mandarin (both spoken and written) as this role requires you to liaise with our internal and external stakeholders

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Performance Bonus are Available!!

Job Description:

- Upload and maintain accurate merchant details in the app backend system

- Work closely with merchants to gather necessary information and ensure data accuracy

- Design and create engaging campaign pages within the app to drive user engagement and transactions

- Optimize campaign content for maximum impact and effectiveness

- Collaborate with cross-functional teams to ensure a seamless user experience

- Monitor and analyze campaign performance to make data-driven decisions for improvement

- Provide support and training to merchants on using the app backend system

The Ideal Candidate

- Bachelor's degree in business, marketing, or a related field

- Proven experience in operations, marketing, or a related field

- Strong attention to detail and excellent organizational skills

- Proficient in using app backend systems and content management tools

- Ability to work effectively in a fast-paced, dynamic environment

- Excellent communication and interpersonal skills

- Data-driven mindset with the ability to analyze and interpret campaign performance metrics

- Experience working with merchants or in the e-commerce industry is a plus

Job Responsibilities

Examinations

• Perform technical reviews and checks on the SCAQ professional and foundation exam papers.
• Work with examiners or co-examiners in the setting and revision of examination questions, answers and marking guides for the technical modules and ensure that the examination questions are set at an appropriate level that meets the standard and rigor required for the programme.
• Assist with exam-day administration, including resolution of invigilation matters.
• Manage the exam marking processes, including liaising with markers, managing of exam appeals according to applicable frameworks and policies.
• Support the secretarial duties of workgroups and committees, including material preparation, presentation at meetings, etc.

Learning materials

• Review and check that learning materials are designed and developed according to programme and module guidelines regarding order, clarity, conciseness, style and terminology.
• Liaise with developers, writers and reviewers on the refresh and updates of learning materials.
• Assist in the development of e-learning contents and resources for programme modules, e.g. recorded webinars, quizzes, etc.

Employer management

• Manage accreditation and re-accreditation of employers under the programme.

Learning Organisation management

• Manage accreditation and re-accreditation of learning organisations under the programme.
• Monitor and communicate with registered learning organisations.

University accreditation

• Work with Institutes of Higher Learning (IHLs) based locally and overseas on the review of syllabus and course requirements to support the accreditation and reaccreditation of university degrees according to frameworks and policies.
• Communicate and engage stakeholders in IHLs on relevant changes and updates to the programme.

International recognition and programme reviews

• Work with external stakeholders such as overseas professional bodies and government agencies.
• Participate in the review, assessment and /or negotiation process in connection with module interchangeability, mutual credit recognition, mutual recognition agreements and/ or reciprocity agreements with professional accountancy bodies globally.

Job Requirements

• An Accountancy degree from a recognised university. Holding a CA (Singapore) or equivalent professional qualification is preferred.
• At least 6 to 7 years of working experience in accountancy-related fields. Having experience in education or adult learning would be an advantage.
• Able to work independently as well as in a team.
• Strong attention to detail and meticulous
• Ability to prepare and carry out well-articulated presentations.
• Good written and oral skills.

As the Service Delivery Manager, you are the conduit between operational teams, key stakeholders, vendors & service delivery teams to drive operational excellence across all echnology, including all phases of the ITIL service life cycle, to ensure SLAs are met and key Service Delivery priorities are of focus.

You will provide meaningful metrics to enhance collaboration with key stakeholders and contributing to the end-to-end delivery of service objectives with the opportunity to add value where and how you see fit.

Some of the responsibilities include

• Developing and enhancing relationships with technology and business
• Drive monthly meetings and monitor SLA's,
• Seek continuous improvement across delivery and reporting
• adherence to the agreed SLA’s and KPI’s, and maintain customer satisfaction levels remain above the accepted level.
• Be the Chair for client KPI reporting .
• Have oversight and control of Incident and Problem management.

What you’ll bring

• Proven experience in a similar role, with hands on experience in improving ways of working of that fosters operational excellence.
• Extensive operational experience in supporting large and complex environments and implementing initiatives.
• Experience in effective management of Changes/ Incidents & Problems.
• Demonstrated experience in identifying improvement opportunities and implementing improvement initiatives by promoting continuous improvement, quality assurance and consistency.
• Proven experience in developing and presenting meaningful reporting insights to leadership.
• Previous experience in SLA and OLA management.
• Proven experience in developing and maintaining strong relationships across business and technology teams.
• Minimum 5 years’ experience within the Financial Services Industry.
• Is engaging and approachable and has strong communications skills.
• Has experience working effectively with internal and external stakeholders.

Interested candidates please email your latest resume to [email protected]

Project Management Manager

Working hours: 5 Days， 8.30am to 6pm

Salary: Basic $5000 - $7200

Address: Serangoon North Ave


Responsibilities:
•Oversee projects and clients in Medical and Industrial sectors
• Acquire sales for new and recurring projects
• Guarantee customer contentment regarding product quality, delivery, and service

Requirements:
• Hold at least a Diploma in Electronics Engineering
• Possess a minimum of 3 years of Project Management experience in the Electronics manufacturing sector
• Capable of collaborating efficiently with cross-functional teams
• Proficient in project management and customer service abilities
• Display a strong customer-centric approach and goal-oriented mindset
• Demonstrate excellent interpersonal and communication proficiencies

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Responsibilities

• To conduct market study, customer research and competitors analyses in order to develop innovative product propositions
• To drive discussions with key stakeholders, e.g. Life Pricing, Channel Heads, distribution partners etc. to influence and get buy-in on product design
• To build cogent business case for seeking approval from Product Development Committee members on product launches
• To collaborate with Product Implementation Committee members in delivering timely product launches
• To develop and maintain product documentations and disclosure documents, e.g. product specifications, policy contracts, product summary, product FAQ etc.
• To ensure regulatory requirements, such as MAS 307, MAS 320 and MAS 302 are fulfilled in terms of product development process and product documents
• To plan and conduct new product launch briefing to Distribution Channels, external sales partners and internal staff
• To collaborate with Distribution Channels and Product Implementation Committee members in delivering promotion/campaign initiatives to support business
• To support annual product review exercise, as well as product strategy and calendar review during Strategy/Budget Planning season

Qualifications

• Degree holder with at least 6 years of relevant working experience in life insurance
• Knowledge of Singapore life insurance industry, especially products and distribution familiarity will be a strong advantage
• Highly creative in designing unique and innovative propositions
• Able to perform under pressure in a fast pace environment
• Has the tenacity to overcome various challenges during product development and drive towards a successful launch
• Strong stakeholder management and communication skills

Programme manager in supporting national engagements and support partners on the development of Dementia-Friendly Communities under the Dementia-Friendly Singapore (DFSG) initiative.

• Support managers on Programme Management and Sector Development

1. Promote the DFSG/DFC movement among partners and stakeholders
2. Analyse and propose recommendations in the development and implementation of sustainable and effective programmes for partners/stakeholders to build community support networks for persons living with dementia and mental health conditions and their caregivers
3. Support the review and development of resources that empower partners to build DFCs (ie toolkits, e-learning modules and talks/workshops)
4. Assist in planning for national/community campaigns to raise national dementia awareness and de-stigmatisation
5. Support the planning and work with relevant healthcare and community care organisations to strengthen the flow of clients, information and care transitions to build an integrated dementia and mental healthcare ecosystem
6. Support managers in the development of annual work plans, budgeting and programme reviews to meet the set deliverables and outcomes
   

• Support managers on Stakeholder Engagement and Relationship Management

1. Influence partners/stakeholders to come on board DFSG initiative and implement dementia-friendly and community mental health initiatives
2. Advise on developing an implementation plan with community stakeholders and partners (grassThis role will act as the Programme manager in supporting national engagements and support partners on the development of Dementia-Friendly Communities under Dementia-Friendly Singapore (DFSG) initiative.

Support managers on Programme Management and Sector Development

• Promote the DFSG/DFC movement among partners and stakeholders
• Analyse and propose recommendations in the development and implementation of sustainable and effective programmes for partners/stakeholders to build community supportive networks for persons living with dementia and mental health conditions and their caregivers
• Support the review and development of resources that empower partners to build DFCs (ie toolkits, e-learning modules and talks/workshop)
• Assist to plan for national/community campaigns to raise national dementia awareness and de-stigmatisation
• Support the planning and work with relevant healthcare and community care organisations to strengthen the flow of clients, information and care transitions to build an integrated dementia and mental health care ecosystem
• Support managers in development of annual workplans, budgeting and programme review to meet the set deliverables and outcomes

Support managers on Stakeholder Engagement and Relationship Management.

• Influence partners/stakeholders to come on board DFSG initiative and implement dementia-friendly and community mental health initiatives:

1. Advise on developing an implementation plan with community stakeholders and partners (grassroots, faith-based groups, schools, healthcare providers, corporates, residents and government agencies etc.)
2. Assist to identify needs, build rapport and explore opportunities with strategic partners and sector leaders such as building, banking, transport, to forge collaborations on expand the reach of DFSG national efforts.
3. Promote and connect partners to embark on regional collaborations that advocate and empower partners in better meeting the dementia and mental health needs of clients and caregiversroots, healthcare providers, residents and government agencies etc)
4. Assist in identifying needs, building rapport and exploring opportunities with strategic partners and sector leaders, such as building, banking, and transport, to forge collaborations to expand the reach of DFSG national efforts
5. Promote and connect partners to embark on regional collaborations that advocate and empower partners in better meeting dementia and mental health needs of clients and caregivers

Job Requirements:

• Degree in any discipline in community outreach/ health promotion/ healthcare, preferred.
• Minimum of 2 years’ experience in community engagement/ healthcare/ mental health/ geriatric areas will be an advantage.
• Good stakeholders/ partners engagement and project management skills
• Good writing and presentation skills
• Competent in MS Office Word, Excel, and Powerpoint.
• Self-driven and passionate in making a difference to Singapore’s landscape on dementia and mental wellness.
• Able to work well with groups from diverse backgrounds
• Able to multi-task and possess strong analytical, problem solving and project management skills
• Proactive, able to think out of the box and able to function in a fast paced environment to meet key deadlines
• Good interpersonal and communication skills; proactive, responsible, good, team player, can work independently, able to manage change & ambiguity.

Supports staff results by communicating job expectations and planning, monitoring, and appraising job results. Helps to coach, counsel, and discipline employees. Aids in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

As a Sales Manager, you will be responsible for leading and managing our sales team to achieve sales targets and drive revenue growth.

You will develop and execute sales strategies to meet sales targets and expand the customer base.

You will provide regular reports to management on sales data analysis and sales performance metrics.

You will also attract and engage customers with creative offerings and launch sales programs.

You will oversee customer issues and manage escalated customer complaints with sensitivity and expertise to ensure an exceptional customer experience.

In addition, you will manage our sales fulfillment process and work closely with other departments to align sales strategies with overall business goals.

What will the Right Person Look Like?

• Degree in Business or related field, with at least 5 years of proven experience in sales and customer service related roles
• Proficiency in Microsoft Office suite and other operational software
• Excellent leadership and people skills
• Strong analytical and problem solving abilities, offering tailored solutions and actions to meet customer needs
• Passion for delivering exceptional customer service and a commitment to customer satisfaction
• Excellent communication skills, with a focus on effective listening and empathising with customers
• Strong command in English and Mandarin (both spoken and written) as this role requires you to liaise with our internal and external stakeholders

• Working days: Monday - Friday
• Working hours: 8am - 5:15pm
• Salary: $1400
• Location: Tuas Ave
  *Company transport provided at Lakeside, Boon Lay & Pioneer

Responsibilities:

• half day on cleaning office (wash toilet, mop floor, vacuum carpet, wipe boss table, clear dustbin)
• half day on cleaning QA room & production manager room (swipe floor & clean table, no need wash production toilet)

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• To create, manage and execute Real Estate business plans, strategies to expand Real Estate business by creating the appropriate portofolio in APAC liaising with Real Estate business unit in Tokyo Headquater.
• To oversee and manage the several exsiting real estate and inflastructure investment in Indonisia, India, and Vietnum with the local management company and Japanese rotation staff.
• To build up the new business investment portfolio in APAC area by making the strategy based on the market knowledge from the direct communication with local market player and the relationship with the local partner.
• To support the Group Head of Diverse Urban Develoment Group for launching the new business group by creating the organiation management regulation by liaising with Real Estate business and Inflastructure group of Tokyo Head Quarter in mostly Japanese.
• To manage the group staff of the new business group to increase the member in near future

Requirements:

• At least 15 years of experience in Real Estate Investment buisness
• At least a Bachelor's degree from a recognized University.
• Comprehensive and deep understanding, knowledge on real estate business industry.
• More than 10 years experience in Real Estate business indsutry, including management and acquisition of real estate development projects, equity investment int the real estate development projects, and so on.
• More than 5 years experience in managing staffs
• High proficiency in Japanese and English (both writing and speaking) to effectively communicate with counterparts in Headquarter in Japan, and offices in the region.

What the role is

The research function advances thinking in service, operations and enforcement management for the Singapore public sector. As a researcher, you will design, plan and conduct research. You will also communicate the research insights to support the learning and development of public sector service practitioners and leaders, and help them develop and implement strategies to deliver excellent service, operations and enforcement.

Job Responsibilities

• Proposing research topics, designs and plans in Service, Operations and Enforcement Management, especially to develop citizens’ insights.
• Conducting research on key emerging trends in Service, Operations and Enforcement Management, and drawing insights that are contextualised for the Singapore public sector.
• Uncovering citizens’ insights for Service, Operations and Enforcement Management using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc.
• Managing WOG quantitative research, which includes designing the study, procuring of research partners, managing vendors and stakeholders, and sharing of results with agencies, PSD, and ServiceSG.
• Translating research insights into learning products such as articles, videos, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topic of Service, Operations and Enforcement Management to meet learning needs both within and beyond the classroom.
• Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges for the public sector Service, Operations and Enforcement Management communities.
• Designing and facilitating discussions on Service, Operations and Enforcement Management.
• Designing and implementing learning interventions for practitioners and leaders, such as:.Organising roundtables, seminars and lectures helmed by practice leaders and academics to raise awareness of current and emerging Service, Operations and Enforcement Management issues.
  Providing advisory and consultancy services to public sector agencies, and managing multi-disciplinary projects.
  

Job Requirements

• We are looking for someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning of the diverse Service, Operations and Enforcement Management community.
• Possesses strong analytical skills
• Possesses strong written and oral communication skills to put across research in a way that engages our stakeholders
• Is able to engage and manage stakeholders at various levels.
• Is able to work both independently and in a team.
• Is self-motivated, innovative, enterprising and adaptable
• Has an interest in Service, Operations and Enforcement Management
• 2 to 3 years of experience in customer insights /market research/ consulting will be a plus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23921

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Job Responsibilities

• Formulate efficient & intuitive Go-to-market strategy for sales with Robotics BU management.
• Market researching including features/improvements etc. back to RHQ & Japan HQ.
• Marketing tools preparation (product presentations, success cases, videos, demo
• Event management (Seminars, webinars, exhibitions, road shows etc.) with robot country teams and Brand & communication (B&C)
• Preparation of marketing collateral based on industry strategy.
• Digital Marketing: Digital Campaigns, Integrated marking communications, Robotics website updates with B&C team etc. Write copy for diverse marketing distributions (brochures, press releases, linked-in articles, success stories, website material etc.)
• Product Management: New product launches, Product EOL communication, Demo Kits for market (Exhibition, partners, end customer)
• Price management: Setting prices at regional level and country level, Loading same into the systems, Special price requests to Japan, price approval with internal forms & systems.
• Budget management: Working with Managers for budget preparation & system entry, Sales gap analysis and forecast every quarter & monthly monitoring against plan. Confirm the budget plan data entry & report to managers periodically.
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures. Preparation of monthly marketing, sales reports etc
• People management 2-3 team of admin and marketing members to be managed smoothly.

Job Requirements

• Bachelor of Engineering in Mechanical/ Robotics & Automation/Electronics/Mechatronics. MBA (Marketing Management/Digital Marketing/Business Administration) will be added advantage.
• At least 3-5 years of product manager experience on the job preferably robotics/automation multinational company experience.
• Creative, Innovative & Challenge driven.
• Industrial Robot knowledge and experience will be added advantage.
• Excellent communication, commercial skills, People skills & Team working culture.
• Project Management; Able to relate & close working with various internal, external stakeholders.
• Good understanding of market research techniques, data analysis and statistics methods
• Knowledge of strategic planning and marketing best practices
• Familiar with digital marketing, social media, and web analytics
• Proficient in MS Office and marketing software (e.g., CRM, SAP)
• Willing to travel 30-40% regionally.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23662

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Job Description:

We are looking for a dynamic and results-driven Sales Manager to lead our sales efforts in the repair and maintenance of computer hardware, data processing equipment, and computer peripherals. The ideal candidate will be responsible for driving sales, building client relationships, and achieving revenue targets in the technology repair and maintenance sector.

Responsibilities:

1. Sales Strategy: Develop and implement effective sales strategies to promote repair and maintenance services for computer hardware, data processing equipment, and peripherals.

2. Client Acquisition: Identify and pursue new business opportunities, expanding the client base and market presence in the technology repair and maintenance sector.

3. Relationship Building: Cultivate strong relationships with existing clients, ensuring satisfaction and addressing any concerns to enhance customer loyalty.

4. Market Research: Stay informed about industry trends, competitor activities, and market demands to make informed decisions and maintain a competitive edge.

5. Proposal Development: Collaborate with technical teams to develop comprehensive and competitive proposals for repair and maintenance services.

6. Negotiation: Negotiate contracts and agreements with clients, ensuring mutually beneficial terms and conditions.

7. Reporting: Generate regular sales reports, analyze performance metrics, and provide insights for continuous improvement.

Qualifications:

· Diploma in Business, Marketing, or a related field.

· Proven experience in sales management within the technology or repair and maintenance industry.

· Strong understanding of computer hardware, data processing equipment, and peripherals.

· Exceptional communication and interpersonal skills.

· Results-driven with a proven track record of meeting and exceeding sales targets.

· Leadership qualities with the ability to inspire and guide a sales team.

If you are a motivated and strategic sales professional with a passion for technology, we invite you to apply for this exciting opportunity to drive sales growth in the computer hardware and maintenance sector.

The company is now looking to bring on a highly motivated individual to help us sustain the expansion of business.

Assistant Relationship Manager

Job Description

1) Client Onboarding

- KYC / Due Diligence

- Account Opening with various Private Banks in Singapore

2) Client Servicing

- Daily banking activities

- Trade Execution and Reporting

- Annual Compliance Reviews

3) Internal Support

- Supports senior Relationship Managers in marketing materials

- Quarterly client reporting

Qualification

- Minimum 3 years experience in a similar role

- Passed the CACS papers 1 & 2

- Preferably RNF registered

Other Attributes

- Positive attitude towards work

- Good Team player

If you are highly motivated and have what it takes for this job, and/or looking for career advancement opportunities, please send us your CV, regardless your years of experience in the relevant industry.

• Managing the mailbox daily, responding to inquiries related to
• Work closely with vendor for on operational issues such as but not limited to Arrangement of ad-hoc group tours
• Booking system-related issues
• Ensure timely monthly report delivery by vendor
• Work closely with colleagues managing the booking system to ensure booking system runs seamlessly. Be the key person in charge of working with them to rectify issues related to the booking system
• Work closely with colleagues managing the booking system to ensure timely monthly report delivery
• Combined with the monthly reports provided by the vendor, he or she will tabulate the statistics and prepare reports for relevant stakeholders to keep them abreast of performance every month
• As the person managing the inbox, he or she will utilise in-depth knowledge of common inquiries to collaborate with the IT team on developing a ChatBot

Requirements

• Pleasure disposition and willing to learn
• Meticulous organisational skills and experience with Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Salary range: SGD 3.5k to SGD 9.5k

Looking for Senior / RMs with expertise in handling equipment and machinery loans to the small- and medium-sized enterprises (SME) customers (in automotive, medical, construction, transportation, machinery and shipping industry), vessel and pleasure craft financing, share financing and property loans. You will be given the exposure to market various types of financial products to customers from different industries.

Responsibilities:

• Build and maintain strong relationship with clients
• Acquire new SME customers and expand the customer base/revenue
• Perform financial analysis and prepare credit report proposal
• Manage customer account proactively and possess good understanding of the FI’s loans and services in order to address client’s needs effectively

Requirements:

• At least a recognized degree and at least 2-3 years of relevant experience in above specialty
• Sales oriented, with good network of business contacts and strong ability to source and generate leads
• Possess business acumen, customer centricity and pleasant demeanor
• Applicants who have relevant skillsets in managing team may be considered for the Team Lead position

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Responsibilities:

1. Responsible for the user experience and scale of TikTok vertical search (such as text/user/poi/music, etc.)

2. Able to provide vertical search planning (including goals/core path) based on analysis of user requirement, industry competition environment , TikTok content ecology

3. Collaborate closely with RD/ OP / DA to promote collaborative launch of various projects, and conduct systematic analysis of project data

Qualifications

1. Bachelor's degree or above

2. Prior relevant working experience in search-engine as PM role

3. Possess strong industry understanding and overall planning abilities, cross team communication and resource advancement abilities, as well as independent system data analysis capabilities

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our reputable client in Singapore is looking for Test Manager to join their team in Singapore.

Ø Plan and manage the runbook for all testing phases SIT,UAT, Mock Run and Production Implementation

Ø Lead respective test teams.

Ø Coordinate between Business and Dev team for queries and clarifications.

Ø Responsible for running defect triage calls.

Requirements:

Ø University Degree in Computer Science or Equivalent.

Ø Strong functional domain experience in Trade for Banking.

Ø 8-10 Years of testing experience in Test Management .

Ø Defining RTM, Test Strategy, Test Plan, RTM, Test Execution.

Ø Experienced in Technical ,Functional, Automation and Performance Testing.

Ø Experience in delivery models like Agile (Scrum and Kanban).

Ø Awareness of Tech Stack suite.

Ø Knowledge of products like Finastra FTI, FCC.

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

About the Job

Customer service Manager: Sales and marketing - Refers to the assistance and support provided to customers before, during, and after their purchase or interaction with a company's products or services. It involves addressing customer inquiries, resolving problems or issues, and ensuring customer satisfaction. As a Agile Service Manager participant, the primary goal will be to build positive relationships with customers, enhance their overall experience, and maintain their loyalty to the business with respect to the sales and marketing responsibilities in Customer Service roles organization the aim is to promote and sell products or services to customers. While your sales activity will be primarily focuses on the tracking and execution of inquiries logging and closure, Generation of RFQ and follow up for PO for our products and services, to facilitate the process of selling. While the marketing encompasses a broader set of activities that create awareness, generate leads, and facilitate sales conversions, and monitor the KPI’s of the sales and marketing group for world wide activities.

Duties and Responsibilities

• Responding to customer inquiries: Addressing customer questions, concerns, and requests promptly and effectively through various communication channels such as phone, email, live chat, or in-person.
• Problem-solving: Identifying and resolving customer issues, complaints, or technical difficulties in a courteous and efficient manner, aiming to exceed customer expectations.
• Providing product or service information: Offering detailed and accurate information about products or services to help customers make informed purchasing decisions.
• Handling transactions: Assisting customers with purchases, refunds, exchanges, or any other financial transactions, ensuring accuracy and security
• Maintaining customer records: Updating and managing customer databases or CRM systems to keep track of customer interactions, preferences, and history for personalized service. Familiar with CRM software, Odoo, Sales Force or applicable systems.
• Managing customer feedback: Actively seeking and collecting customer feedback, both positive and negative, and using it to improve products, services, or processes.
• Escalating complex issues: Identifying situations that require higher-level support or specialized knowledge and escalating them to appropriate departments or supervisors.
• Maintaining the company forecasts to the AOP, providing revenue reporting and information weekly, monthly quarterly. Work with the VP on the success models, presentations, sales analysis and variance to sales as and when required.
• Market research and analysis: Conducting research to understand target markets, customer needs, competitors, and industry trends to identify opportunities and inform sales and marketing strategies.

GROUP ACTIVITY

• Lead generation: Collaborating with the sale teams, and distributors towards and executing strategies to attract potential customers and generate qualified leads through various channels such as advertising, content marketing, social media, events, and referrals.
• Product/service promotion: Supporting marketing campaigns, messaging, and materials (e.g., advertisements, brochures, websites) to effectively communicate the value proposition and benefits of products or services.
• Supporting Sales presentations and learning negotiation skills and practices: Engaging with potential customers, delivering persuasive sales presentations, addressing objections, and negotiating terms to close deals and achieve sales targets.
• Relationship building: Building and maintaining relationships with customers, partners, distributors, or other stakeholders to foster long-term loyalty and repeat business.
• Sales forecasting and planning: Analyzing sales data, market trends, and customer insights to forecast future sales, set targets, and develop sales strategies and plans.
• Customer relationship management (CRM): Utilizing CRM systems to track customer interactions, manage leads, and optimize sales and marketing efforts.
• Collaboration with other departments: Collaborating with product development for customer sample support, and other internal teams to gather insights, align strategies, and ensure a seamless customer experience.

Tactical and Indirect Responsibilities:

• Support the sales team in quote to customers & help follow up on status & close orders
• Order entry and acknowledgement
• Work with internal team to support sample requests. Follow up with customers on status of samples, and work with the sales team to convert them into orders
• Work with production, planning and control to schedule shipment. Work with customer & internal teams to pull in where necessary
• Support the sales team on weekly reports and updates. Prepare material for the weekly revenue calls, as well as funnel reports
• Help the sales & Marketing VP with price book updates, and in maintaining price book and the distribution of price books to channel partners.
• Support the team in organizing trade shows

Qualification Guidelines

Minimum Education

• Degree or Diploma in Engineering or equivalent

Minimum Experience

• 8 years work experience in a similar role
• Strong focus on building customer relationships, and proven ability to support sales team to grow business
• Experience in the Semiconductor industry is a must

Sales Manager

5 days, 8am to 6pm

Monthly salary $4000 - $6200 + Commission paid half yearly

Location : 54 Serangoon North Ave


Responsibilities:
• Manage pre and post-sales account activities, including handling sales inquiries and preparing quotations
• Develop and implement sales strategies to achieve revenue, margin, and market share targets
• Deliver exceptional customer service to foster long-term relationships with clients
• Coordinate with suppliers to ensure timely product delivery and updates
• Identify suitable suppliers and act as their representative in Singapore if necessary
• Ability to travel to South East Asia/China/Middle East/Africa

Requirements:
• Diploma in Telecommunications, Electronics Engineering, or related field
• Minimum 5 years of regional experience, with at least 2 years in sales account management and distributor/agent management
• Strong team player with excellent communication and presentation abilities
• Experience in VSAT or RF preferred

We are currently working with a fast-expanding food manufacturer who is looking to hire a Business Development Manager to be based in Singapore.

If you have at least 5 years of sales experience within the Food/ Ingredients industry, and have a strong network of customers/ suppliers within Asia, this role could be for you!

RESPONSIBILITIES:

1. Market Research and Client Procurement for Food Ingredients:

• Market Research: Conduct a thorough market analysis to identify potential clients interested in purchasing food ingredients.
  Utilize industry reports, surveys, and consumer trends to understand the current landscape.
• Client Procurement: Develop a targeted outreach strategy to connect with potential clients.
  Utilize social media, industry events, and networking to reach out and create relationships.

2. Brand Partnerships for Contract Manufacturing:

• Identify Potential Partners: Research and identify companies that align with your values and objectives for contract manufacturing collaborations.
  Evaluate their manufacturing capabilities, reputation, and sustainability practices.
• Negotiation and Collaboration: Reach out to potential partners, initiate discussions, and negotiate terms.
  Draft clear contracts outlining expectations, quality standards, and delivery schedules.

3. Corporate Clients for Contract Production:

• Network and Outreach: Leverage industry connections and network with corporate clients seeking contract production of food ingredients.
  Showcase the benefits of your services in terms of quality, sustainability, and cost-effectiveness.

4. Investment Team Contribution:

• Focus on Food Ingredients: Stay updated on the latest developments in the food ingredients market.
  Provide insights to the investment team on potential investment opportunities in the sector.
• Due Diligence: Conduct thorough due diligence on potential investments, assessing both short-term and long-term prospects.

5. Data Analysis and Reporting:

• Data Analysis: Collect relevant data on market trends, competitor performance, and consumer preferences.
  Utilize analytical tools to interpret the data and derive meaningful insights.
• Report Preparation: Prepare comprehensive reports detailing the business and financial viability of alternative opportunities.
  Provide clear recommendations to the management based on the analysis.

6. Feedback Gathering and Competitor Analysis:

• Market Feedback: Establish channels for gathering feedback from clients and the market.
  Use feedback to make continuous improvements to products and services.
• Competitor Analysis: Monitor competitors' activities and market positioning.
  Offer insights to the business lines for strategic decision-making.

7. Client Presentations and Strategy Formulation:

• Presentation Skills: Develop compelling presentations showcasing our products, contract manufacturing capabilities, and investment opportunities.
• Strategic Planning: Formulate strategies for approaching clients and explore new business opportunities within the region.

8. Sales Strategy and Process Optimization:

• Sales Strategy: Identify trends in the market and develop innovative ideas to enhance sales strategies.
  Implement strategies that align with organizational goals.
• Process Optimization: Continuously analyze results and implement improvements to optimize overall processes.
  Ensure that sales and production processes are efficient and aligned with business objectives.
  

REQUIREMENTS:

• Hold a Bachelor’s Degree in Business or a related field.
• Demonstrate a background in the Food industry
• Working with Food Ingredients will be an added advantage.
• Proficient and adaptable in preparing PowerPoint presentations.
• Exhibit outstanding communication skills, enabling effective interaction both internally and with external organizations.
• Prior experience in sales and marketing is highly encouraged.

Overview:

• Plan and implement appropriate tenancy mix
• Ensure optimal occupancy and revenue
• Formulate and implement leasing/marketing strategies
• Plan for upcoming AEI work

Responsibilities

• Manage existing tenancies, identify prospects and secure new tenancies
• Review lease proposals and put forth recommendations
• Establish and build networking channels with tenants and agents to achieve maximum occupancy
• Monitor tenants’ sales performance and work with tenants to improve revenue
• Establish and maintain good landlord-tenant relationships
• Supervise and lead junior leasing personnel
• Oversee and follow up on tenancy-related matters
• Check and review tenancy documentations
• Prepare proposals, budgets and monthly reports
• Follow up on rental and electricity arrears

Requirements

• Degree in Estate Management / Business / Marketing or equivalent
• Minimum 5 years’ relevant experience, preferably in a retail mall
• Good grasp of retail market trend and well-versed in retail leasing procedures
• Responsible, meticulous and able to communicate with people at all levels
• Able to multi-task efficiently and work in a fast- paced environment
• Possess good attitude, drive and resilience to meet job challenges
• Self-motivated and achievement driven
• Problem solver with good leadership skill
• Strong in both oral and written communication

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

• Assess port agencies’ quotation from required port agents.
• Liaise with port agents and ship charterers on tanker movements.
• Coordinate pilot for Singapore inward, berthing, unberthing and outward passage.
• Monitor vessels’ status and movement on a daily basis.

Requirements:

• Diploma and above
• At least 2 years of operations/post fixtures experience with shipowners, charterers or shipbrokers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303